Provision ISR NVR-4100P User manual

PROVISION-ISR
NVR-4100P
User Manual
4CH 720P Real-Time PoE NVR
For H.264 4-channel network video recorder
All rights reserved

CAUTION
Read this user manual carefully and use the device correctly and safely.
NVR warranty requires an intact serial number located on the bottom of the NVR and a valid
invoice or receipt with the date of purchase.
We do not warrant all the content is correct.
The contents of this manual may be out-dated.
If you are not certain of something, you should contact technical support before making any
change, or installing the NVR.
This device should be operated only from the type of power supply indicated on the marking
label. The voltage of the power must be verified before using.
If you plan not to use the NVR for a long time, shut it down and unplug the power cable.
Don't install this device close to a heat sources (e.g. radiators, heat registers, stoves, ec't).
Do not install this device near water.
Clean only with a dry cloth.
Do not block the ventilation openings.
Place the device in a ventilated place.
Do not unplug the NVR when the device is working: the correct method to shut down NVR is
to perform software shutdown by pressing the “shut down” button from the main menu.
PROVISION-ISR NVR-4100P is intended for indoor use only.
Do not expose the NVR-4100P to rain or moist conditions.
If any solid or liquid gets inside the NVR, shut down the NVR and unplug the power supply as
soon as possible, and get it checked by a qualified technician.
Refer all servicing to qualified service personnel.
Do not try to repair the device by yourself without technical aid or approval.
This manual is suitable for the 4 channel Network video recorder (NVR-4100P)

Contents
1Introduction ............................................................................................................................... 6
1.1 NVR Introduction .........................................................................................................6
1.2 Main Features ...............................................................................................................6
2Hardware Installation ............................................................................................................... 8
2.1 Install Hard Drive .........................................................................................................8
2.2 Front Panel Descriptions...............................................................................................9
2.3 Rear Panel Instructions ...............................................................................................10
2.4 Remote Controller.......................................................................................................11
2.5 Control with Mouse ....................................................................................................12
2.5.1 Connect Mouse.................................................................................................................... 12
2.5.2 Use Mouse........................................................................................................................... 12
3Basic Function Instruction...................................................................................................... 13
3.1 Startup and Shutdown.................................................................................................13
3.1.1 Startup.................................................................................................................................. 13
3.1.2 Shutdown............................................................................................................................. 13
3.2 Login...........................................................................................................................13
3.3 Live Preview...............................................................................................................14
3.4 Live Playback .............................................................................................................14
4Add IP Cameras....................................................................................................................... 16
5Main Menu Setup Guide......................................................................................................... 18
5.1 Basic configuration.....................................................................................................19
5.1.1 System ................................................................................................................................. 19
5.1.2 Date & Time ........................................................................................................................ 20
5.1.3 DST ..................................................................................................................................... 20
5.2 Live Configuration......................................................................................................21
5.2.1 Live...................................................................................................................................... 21
5.2.2 Main Monitor....................................................................................................................... 22
5.2.3 Mask.................................................................................................................................... 22
5.3 Record Configuration..................................................................................................23
5.3.1 Enable.................................................................................................................................. 23
5.3.2 Record Bitrate...................................................................................................................... 24
5.3.3 Time..................................................................................................................................... 25
5.3.4 Stamp................................................................................................................................... 25
5.3.5 Recycle Record.................................................................................................................... 26
5.3.6 Snap..................................................................................................................................... 26
5.4 Schedule Configuration ..............................................................................................26
5.4.1 Schedule .............................................................................................................................. 26
5.4.2 Motion Schedule.................................................................................................................. 27
5.4.3 Sensor Schedule................................................................................................................... 28
5.5 Alarm Configuration...................................................................................................28
5.5.1 Sensor Alarm ....................................................................................................................... 28
5.5.2 Motion Alarm ...................................................................................................................... 30
5.5.3 Other Alarm......................................................................................................................... 31
5.5.4 Alarm Out............................................................................................................................ 31
5.6 Network Configuration...............................................................................................32
5.6.1 Network............................................................................................................................... 32
5.6.2 Email ................................................................................................................................... 33

5.6.3 Server................................................................................................................................... 34
5.6.4 Other Settings ...................................................................................................................... 34
5.7 User Management Configuration................................................................................37
5.8 Advanced ....................................................................................................................39
5.8.1 Reset.................................................................................................................................... 39
5.8.2 Import/Export ...................................................................................................................... 39
5.8.3 Block/Allow List ................................................................................................................. 39
6Search, Playback & Backup.................................................................................................... 41
6.1 Time Search ................................................................................................................41
6.2 Event Search...............................................................................................................41
6.3 File Management ........................................................................................................42
6.4 Search by Image..........................................................................................................43
6.5 Backup........................................................................................................................43
7Manage NVR............................................................................................................................ 45
7.1 Check System Information..........................................................................................45
7.1.1 System Information ............................................................................................................. 45
7.1.2 Event Information................................................................................................................ 45
7.1.3 Log Information................................................................................................................... 45
7.1.4 Network Information ........................................................................................................... 45
7.1.5 Online Information .............................................................................................................. 45
7.2 Manual Alarm .............................................................................................................45
7.3 Disk Management.......................................................................................................45
7.4 Upgrade.......................................................................................................................46
7.5 Logoff .........................................................................................................................46
8Remote Surveillance................................................................................................................ 47
8.1 IE Remote Surveillance ..............................................................................................47
8.1.1 On LAN............................................................................................................................... 47
8.1.2 On WAN.............................................................................................................................. 47
8.2 Remote Surveillance through Apple PC .....................................................................48
8.2.1 On LAN............................................................................................................................... 48
8.2.2 On WAN.............................................................................................................................. 50
8.3 Remote Preview..........................................................................................................50
8.4 Remote Playback & Backup .......................................................................................52
8.4.1 Remote Playback................................................................................................................. 52
8.4.2 Remote Backup.................................................................................................................... 55
8.5 Remote System Configuration....................................................................................55
8.6 Tools............................................................................................................................56
8.7 Remote Information....................................................................................................56
8.8 By Phones with iPhone OS.........................................................................................57
8.9 By Phones withAndroid.............................................................................................63
Appendix A FAQ ......................................................................................................................... 66
Appendix B Calculate Recording Capacity .............................................................................. 70
Appendix C Compatible Devices ............................................................................................... 71
Appendix D 4-CH Specifications ............................................................................................... 72
Notes: .............................................................................................................................................. 73

1Introduction
1.1 NVR Introduction
This is a standard 4 CH real-time 1080P/720P/D1 high resolution PoE NVR, which adopts the
most advanced SOC technique to ensure high definition recording in each channel and realize
outstanding robustness of the system. This model supports 4CH IPC input, simultaneous 4 CH
playback, and HDMI 1080P high resolution display. All of these features allow a range of
security requirements for home, financial, commerce, enterprise, transportation and
government usage.
1.2 Main Features
COMPRESSION FORMAT
Standard H.264 compression with low bit rate and better image quality
LIVE SURVEILLANCE
Support HDMI/CVBS/ VGA output
4 CH 1080P @15fps or 4 CH 720P@ 30fps IP video input
Support channel security by hiding live display
Display the local record state and basic information
Support USB to make full control
RECORD MEDIA
Support one SATA HDD to record for a longer time without any limitation
BACKUP
Support USB 2.0 devices to backup
Support saving recorded files with AVI standard format to a remote computer through
internet
RECORD & PLAYBACK
Record modes: Manual, Schedule, Motion detection and Sensor alarm recording
Support recycle after HDD full
Support 1080P/720P/VGA recording
Resolution, frame rate and picture quality are adjustable
Two record search mode: time search and event search.
Support 4 screen playback simultaneously
Support deleting and locking the recorded files one by one
Support remote playback in Network Client through LAN or internet
ALARM
Support 4 CH alarm input and 1 CH generic output
Support schedule for motion detection and sensor alarm
Support pre-recording and post recording
Support linked channels recording once motion or alarm triggered on certain channel

SECURITY
Customize user right: log search, system setup, two way audio, file management, disk
management, remote login, live view, manual record, and playback.
Support 1 administrator and 63 user designated usernames and passwords.
Support event log recording and checking, events unlimited
NETWORK
Support TCP/IP, DHCP, PPPoE, DDNS protocol
Support IE browser to do remote view
Support setup client connection amount
Support dual stream. Network stream is adjustable independently to fit the network
bandwidth and environment.
Support picture snap and color adjustment in remote live
Support remote time and event search, and channel playback
Support remote full menu setup, changing all the NVR parameters remotely
Support mobile surveillance by phones with iPhone & Android OS
Support CMS/NVMS to manage multi devices on internet

2Hardware Installation
Check the unit and the accessories after getting the device. Please don’t power up the unit till
the physical installation is complete.
2.1 Install Hard Drive
Notice: 1. This series supports one SATA hard drive. Please use the hard drive the
manufacturers recommend specially for security and safe field.
2. Please calculate HDD capacity according to the recording setting. Please
refer to “Appendix B Calculate Recording Capacity”.
Step 1: Loosen the screws to open the top cover.
Step 2: Connect the power and data cables and then place the HDD onto the bottom case as
Fig 2-1.
Step 3: Secure the HDD with the screws as Fig 2-2.
Fig 2-1 Connect HDD Fig 2-2 Screw HDD
Note: For convenience installation, please connect the power and data cables first and
then fix the HDD by tightening the screws.

2.2 Front Panel Descriptions
Notice: The front panel descriptions are only for reference; please make the object as
the standard.
Front panel description:
Item
Type
Name
Description
1
Work state
indicator
Power
Power indicator, when connection , the light is blue
HDD
When HDD is writing and reading , the light is blue
Net
When access to network , the light is blue
Backup
When backup files and data, the light is blue
Play
When playing video, the light is blue
REC
When recording, the light is blue
2
Compound
button
MENU/+
1. Enter menu in live
2. Increase the value in setup
BACKUP/-
1. Decrease the value in setup
2. Enter backup mode in live
RECORD/FOCUS
1. Record manually
2. FOCUS function enables at PTZ mode.
REW/SPEED
1. Rewind key 2. SPEED function enables at PTZ
mode
SEARCH/ZOOM
1. Enter search mode
2.ZOOM function enables at PTZ mode.
PLAY /IRIS
1. Enter play interface
2. IRIS function enables at PTZ mode
FF/ P.T.Z.
1. Fast forward
2. Enter PTZ mode in live
STOP/ESC
1. Quit play mode
2. Exit the current interface or status
3
Input button
Direction button
Change direction to select items
Multi-screen
Change screen display mode like1/4/9 channel
Enter button
Confirm selection
4
IR receiver
IR
For remote controller
5
USB
USB port
external USB devices (USB flash, USB HDD for backup,
update firmware, USB mouse)
6
External IR
EXT_IR
Extension for the IR receiver

2.3 Rear Panel Instructions
Fig 2-3 Rear Panel for 4-ch
Item
Name
Description
1
DC12V
Power input
2
Alarm in
Alarm Inputs for connecting sensors
3
GND
Grounding
4
Alarm Out
Relay Output. Connect to external alarm.
5
RS485
Connect to keyboard. A is TX+, B is TX-
6
Audio in
1 CH audio input
7
Audio out
Audio output, connect to the sound box
8
CVBS port
Connect to monitor
9
HDMI port
Connect to high-definition display device
10
VGA port
VGA output, connect to monitor
11
USB port
Connect to external USB devices like USB flash, USB HDD for backup
or update firmware; or connect to USB mouse
12
LAN
Network port
13
PoE
PoE network ports; connect to 4 CH IP cameras with PoE function
14
DC48V
PoE power supply port

2.4 Remote Controller
It uses two AAA size batteries.
Open the battery cover of the Remote Controller.
Place batteries. Please take care of the polarity (+ and -).
Replace the battery cover.
Fig 2-6 Remote Controller
Key points to check in case the remote doesn’t work.
1. Check batteries polarity and the remaining charge in the batteries.
2. Check IR controller sensor for any masking.
3. Check the ID of the remote with respect to the NVR.
If it still doesn't work, please try using a good known remote, or contact your dealer.
Button
Function
REC
Manually start/stop record (manual mode).
Search
Open the search menu.
MEUN
Open the main menu.
Exit
Exits the current interface without saving.
ENTER
Save/confirms the current setup on the current menu.
Direction
Moves the menu.
ZOOM
Activates zoom mode.
PIP
Activates picture in picture mode
During playback mode: play / Pause / Stop /
Previous Section / Next Section / Rewind / FF
Multi
To choose multi screen display mode.
Next
To switch between single picture and picture group
SEQ
Activate sequence (auto dwell) mode
INFO
Go to NVR information menu (from main view)

2.5 Control with Mouse
2.5.1 Connect Mouse
It supports USB mouse through the ports on the rear panel.
If mouse is not detected or doesn't work, check below steps:
1. Make sure the mouse is plugged in the USB mouse port.
2. Try with a good know mouse.
2.5.2 Use Mouse
During live:
Double-click on any camera window to see the full screen. Double-click again to return to the
previous screen.
Right click to reveal the control menu on the screen. Right click again to hide the menu.
In Configuration:
Click to enter a particular option. Right click to cancel the option or to return to the previous
menu.
In order to input a value in a particular screen, move cursor to the input box and click. An
input window will appear as Fig 2-5. It supports digits, alphabets and symbols input. Click
Shift button to input Capital letters and symbols; click Shift button again to return.
It supports mouse drag. Take setting up motion detection area for example: Click customized,
hold down the left button and drag to set motion detection area.
Fig 2-5 Digital Numbers and Letters Input Window
In Playback:
Click to choose the options. Right click to return to live mode.
In Backup:
Click to choose the options. Right click to return to previous picture.
In PTZ Control:
Click left button to choose the buttons to control the PTZ. Click right button to return to live.
Note: Mouse is the default tool for all operations unless an exception, as indicated.

3Basic Function Instruction
3.1 Startup and Shutdown
Please make sure all the connections are done properly before you power on the unit. Proper
startup and shutdown are crucial to expanding the life of your NVR.
3.1.1 Startup
Step 1: Connect with the source power.
Step 2: The device will boot and the power LED would turn blue.
Step 3: A WIZZARD window will pop up and show some information about time zone, time
setup, network configuration, record configuration and disk management. You can set up here
and refer to the concrete setup steps from the corresponding chapters. If you don’t want to set
up Wizard, please click Exit button to exit.
Note: The default output is HDMI output. Hold and press Fn/Exit key to switch the
output among CVBS, VGA & HDMI.
3.1.2 Shutdown
You can shut down the device by using IR remote controller and mouse.
By IR remote controller:
Step 1: Press Power button. This will bring up a shutdown window. The unit will shut down
by clicking “OK” button.
Step 2: Disconnect the power.
By mouse:
Step 1: Enter into Menu and select “Shut Down” icon. This will take you to a
shutdown window.
Step 2: Click OK. Then the unit will power off after a while.
Step 3: Disconnect the power.
3.2 Login
You can login or log off the NVR system. Once logged off you cannot do any other operation
except changing the multi-screen display.

Fig 3-1 Login
Notice: The default user name and password is “admin” and 123456”.
For complete operational steps for changing password, adding or deleting user please
refer to section 5.7 User management Configuration.
3.3 Live Preview
Fig 3-2 Live Preview Interface
3.4 Live Playback
Click Play button to playback the record. Refer to Figure 3-3. You can do complete
operation by clicking the buttons on screen.
Symbol
Meaning
Green
Manual record
Yellow
Motion detection record
Red
Sensor Alarm record
Blue
Schedule record

Fig 3-3 Live Playback

4Add IP Cameras
This chapter mainly introduces how to connect multiple IP cameras through NVR. Once you
finish adding IP cameras, you can see the live images through the monitor of the NVR. For 4
CH NVR, you just need to directly connect the IP cameras to the device through PoE network
ports. The live images will display after you connect successfully. Of course, if there are free
channels, you can connect the IPC via WAN/ LAN network. For 8/16 CH NVR, you may
connect the previous 4 CH directly to the NVR through PoE network ports and then add the IP
cameras for the remaining channels into the NVR via WAN/LAN. Here we will introduce how
to add cameras through WAN/LAN.
To add IP cameras via LAN:
Step 1: Please enter MenuIP Camera tab. Refer to Fig 4-1. Click “Search” button to search
the devices in the same network.
Fig 4-1 Device Management
Step 2: Enter into the search tab. Click “Refresh” to refresh the searched devices. You can
modify the IP address of the searched device by checking the device and clicking “Setup”
button.
Fig 4-2 Search Devices

Note: If the network of IP cameras and NVR are in LAN, their IP address must be in the
same network segment. For example: If the IP address of NVR is 192.168.013.057, the
IP address of IP camera must be 192.168.013.XXX.
Step 3: Choose the searched devices and click “OK” button to add these devices. The added
cameras will be listed in the device management interface.
Step 4: Choose the camera device and click “Setup” button to enable the camera. Refer to Fig
4-3. Check the “enable” checkbox, select channel and input the username and password of this
device. Then click “OK” to save settings.
Fig 4-3 Add Device
To add IP cameras via WAN:
Step 1: Please enter MenuIP Camera tab. Refer to Fig 4-1.
Step 2: Click “Add”button to pop up a window similar to Fig 4-3. You need to check
“Enable” box, select channel, manufacturer and product model and manually input IP address,
server port, username and password of this device.
Note: If the NVR and the IP cameras you want to add are both in WAN, the IP address of
the IP camera input here must be WAN IP. You should forward the LAN IP address and
port of the IP camera in the router and use its WAN IP address, provided that the IP
camera is in local area network, otherwise, the NVR cannot connect this IP camera.

5Main Menu Setup Guide
Click right mouse or press Exit/Fn button on the front panel to display the main menu toolbar on
the bottom of the screen. Refer to Fig 5-1:
Fig 5-1 Main Menu Toolbar
Click the icon beside the screen mode to display a channel select dialog.
Screen Mode: You can choose a screen display mode to show the live images.
PIP: Click this button to set PIP. Click this button to choose the bigger picture and then click
the little PIP button beside the word “None” to set the smaller picture. After that, you can see a
picture in picture.
Dwell: Dwell means to display live images from different cameras in a sequence. The images
may be displayed as a single channel or in a grid fashion from different cameras. Dwell mode
is enabled only when the chosen display mode is not able to display all the available cameras.
Color: If this button is enabled, you can adjust the color of live images.
E-Zoom: Single channel large screen electronic amplification.
Audio: Enable sound.
PTZ: Click the PTZ button to control rotation position, speed and auto scan of the PTZ
connected to the IP camera.
Record: Click this button to start/stop recording.
Playback: Click this button to playback the recorded files.
You can click Move Tool button and drag it anywhere with the left mouse to move the main
menu bar anywhere.
Click Main Menu button to pop up a window as Fig 5-2; you can also press MENU button on
the front panel or operate with remote controller to display the main menu. Clicking Setup icon
will pop up the configuration menu:
Fig 5-2 Main Menu

System Setup
5.1 Basic configuration
Basic configuration includes three sub menus: system, date & time and DST.
5.1.1 System
Step 1: Enter into MenuSetupBasicSystem. Refer to Fig 5-3:
Fig 5-3 Basic Configuration-Basic
Step 2: In this interface you can set up the device name, device ID, video format, max network
user, VGAresolution and language. The definitions for every parameters display as below:
Device Name: The name of the device as it may display on the client end or on CMS, this
would help the user to recognize the device remotely.
Device ID: This ID is used to map the NVR with IR remote controller and speed dome
cameras.
Video Format: Two modes: PAL and NTSC. User can select the video format according to
the cameras being used.
Password Check: If enabled the user would need to input the user name and the password for
performing corresponding operations.
Show System Time: If selected, displays the current time during live monitoring.
Max Online Users: To set the maximum number of concurrent user logins in the NVR.
Show wizard: If selected, the GUI would launch the startup wizard on every boot, allowing
user to do basic setup.

Video Output: Resolution of live display interface.
Language: To set up the menu language.
Note: After changing the language and video output, the device needs to login again.
Logout After (Minutes): You can set up the screen interval time (30s, 60s, 180s, 300s). If
there is no any operation within the setting period, the device will auto logout and return to the
login interface.
No Image When Logout: If selected, there will be no image showing when logout.
5.1.2 Date & Time
Step 1: Enter into MenuSetupBasicDate & Time tab. Refer to Fig 5-4:
Fig 5-4 Basic Configuration-Date & Time
Step 2: Set the date format, time format, time zone in this interface; checkmark “sync time
with NTP server” to refresh NTP server date. You can adjust system date manually
Step 3: Click “Apply” button to save the settings.
5.1.3 DST
Step 1: Enter into MenuSetupBasic DST interface. Refer to Fig 5-5:
Fig 5-5 Basic Configuration-DST