PROZIS hydrus User manual

User Manual
Warranty Statement
V.1 06/2021

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Language index
EN 4
FR 19
DE 35
IT 52
ES 68
PT 84
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10
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EN
Prozis is a registered trademark of PROZIS.COM, S.A.
Prozis reserves the right to adjust or modify the product or any of the associated documenta-
tion in order to ensure its suitability for use, at any time and without prior notice.
NOTE: The most recent version of this product’s user manual can be found at
www.prozis.com/user-manuals
Legal compliance statement
By means of this document, PROZIS declares that the Hydrus - Water Flosser is fully
compliant with all the standards specied in the applicable legislation as well as other
relevant clauses.
Prozis will always be available for any additional explanation through our customer support
communication channels, available at www.prozis.com/support
To avoid any impact on the environment or human health due to dangerous
substances present in electrical and electronic devices, the end users of such devices
are expected to understand the meaning of the symbol consisting of a crossed-out
waste container. Do not dispose of electrical and electronic equipment along with
unsorted household waste. Dispose of it separately and properly instead.
Used batteries should not be disposed of with household waste. They must be
delivered to a special container for used batteries. This is an obligation intended to
ensure the ecological disposal of batteries. Return them only when they are empty.
The packaging that protects the device against transport damage is made from
non-polluting materials that can be disposed of via local recycle bins.
Safety warnings
DANGER! This symbol, when
combined with the note Danger,
means high risk. Failure to observe
this warning may lead to injury to life
and limb.
DANGER FOR CHILDREN AND
PEOPLE WITH DISABILITIES
• Oral irrigators can be used by
children 8 years and up as well as
persons with physical, sensory or
mental impairments or lacking ex-
perience and knowledge, when su-
pervised or instructed in the safe
use of the device.
• Children must not play with the
device.
• Packing materials are not toys.
Children must not play with the
packing materials. There is a suffo-
cation risk.
• Cleaning and maintenance must
not be performed by children
without supervision.
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DANGER!
• Oral irrigators must only be used
with cold or warm water. Use only
clear tap water without additives.
• The device is designed for private,
domestic use. This device must not
be used for commercial purposes.
• Do not handle the charging ca-
ble interface or unplug the power
adapter with wet hands.
• Do not connect or unplug the
power adapter from the household
outlet with wet hands.
• Do not immerse the charger ca-
ble in water or wash it with water.
Please do not charge the product
inside a bathroom or any other
damp space.
• If the charging cable or power
adapter is damaged or doesn’t
connect to the product’s charging
interface properly, please don’t
charge the product.
• The appliance is only to be used
with the charging cable provided.
• Do not start using this device if it,
the battery charger or the mains
power cable show visible dam-
age, or if the device has previously
been dropped.
• Connect the USB plug to a prop-
erly installed and easily accessible
USB socket. The USB socket must
remain easily accessible once the
device has been plugged in.
• Make sure the charging cable
cannot be caught, crushed, and
damaged by sharp edges or hot
points.
• Disconnect the plug from the USB
socket if there is a fault/ when
you are not using the device/ be-
fore you clean the device / during
thunderstorms.
ENEN

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• To avoid any risk, do not modi-
fy the device in any way . Repairs
must be carried out by Prozis.
• The battery is to be disposed of
safely.
BATTERY DANGER
• Do not expose the device to direct
sun or heat. The ambient tempera-
ture should not be lower than 0°C
or higher than +40 °C.
• Charge the hand unit of the ap-
pliance using the original battery
charger only. Protect the battery
against mechanical damages. Fire
hazard!
• Should the electrolyte solution
leak out of the battery, avoid con-
tact with your eyes, mucous mem-
branes and skin. Rinse immediate-
ly with plenty of clean water and
consult a doctor. The electrolyte
solution can cause irritation.
DANGER TO AND FROM PETS
AND LIVESTOCK
• Electrical devices can represent
a hazard to pets and livestock. In
addition, animals can also cause
damage to the device. For this rea-
son, you should keep animals away
from electrical devices at all times.
CAUTION! This symbol highlights
dangerous situations which could
lead to minor to moderate injuries,
damage, malfunction, and/or
destruction of the device.
To prevent harm or damage from
happening to users or others,
make sure to comply with the be-
low requirements.
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• People with serious periodontal
disease, undergoing dental treat-
ment or worried about oral cavity
discomfort should consult a den-
tist before use. Otherwise, it may
cause damage to teeth and gums.
• Do not use the product for any
purpose other than oral cleaning.
Otherwise, accidents or injuries
may occur if water flows to the
eyes, nose, ears or throat.
• Do not fill the tank with a water
temperature above 40 ºC, other-
wise, it may cause burns.
• Do not share the nozzle with your
family or other people, since this
may cause infection or inflamma-
tion.
• In the first few days of use, some
users may experience slight gum
bleeding. If the bleeding lasts lon-
ger than 7 days, please consult
your dentist.
• If you have had oral or gum sur-
gery in the previous 2 months,
consult your dentist before you
use this appliance.
• If you suffer from severe periodon-
titis, have oral mucosa injuries or
ulcers, mucosa or had dental sur-
gery in the last two months, please
consult a dentist before using the
appliance.
• If you have medical concerns, con-
sult your doctor before you use
this appliance.
• This appliance complies with the
safety standards for electromag-
netic devices. If you have a pace-
maker or any other implanted de-
vice, contact your physician or the
implanted device manufacturer
before using this appliance.
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User manual
PACKAGE CONTENTS
• 1 × Hydrus - Water Flosser
• 1 × USB charging cable
• 1 × Jet nozzle accessory
• 1 × Quick guide
PRODUCT OVERVIEW (SEE PAGE 2)
1. On/Off button
2. Mode button
3. Mode indicator
4. Charging indicator
5. Nozzle
6. Tank cover
7. Water tank
8. Main body
9. Suction pipe
10.Filter
Maintenance and cleaning
Cleaning
Switch the product off and remove all plugs before cleaning!
Do not use aggressive or abrasive cleaning agents to clean the components. They can dam-
age the upper surface of the appliance!
After each use
Open the cover, pour out any remaining water from the water tank, and close the cover again.
Switch on the appliance for a few seconds to remove any remaining water from the pipes
inside the appliance.
Wipe the device with a dry cloth.
Press down the release button and gently pull the nozzle attachment upwards.
Rinse the nozzle attachment under running water and insert it into a holder. Allow it to dry.
Do not immerse the appliance and/or the battery charger in water! The battery charger must
be completely dry before you plug it.
Make sure that moisture does not enter the product while cleaning to prevent damage to the
product and related repairs.
Do not clean in the dishwasher or using any other cleaning devices.
General cleaning
Clean the internal parts by adding 2 tablespoons of white vinegar to a full reservoir of water.
Place only the tip inside the sink and switch on the unit. Rinse with a full reservoir of clean
water. Repeat this process every 1-3 months to ensure optimal performance.
NOTE: To prevent bacteria from spreading, make sure no water remains inside the unit. If
you’re not going to use this appliance for a long period of time, make sure to wipe it and dry
it thoroughly before storing it.
Storage
Make sure the container is totally dry before storing it .
When no longer using the device, store it in a dry environment, protected from dust and
direct sunlight. Pour out any remaining water from the device and allow all parts to dry com-
pletely before storing them.
Do not store below -30 ºC, above 60 ºC or in humid environments (90% humidity).
If the device is not going to be used for a long period of time, you should recharge it on a
regular basis. This helps maintain battery performance.
Store your device inside the original case provided.
If you are not going to use the device for more than one week, allow the water tank to dry
completely before you place it back onto the device.
NOTE: Replace the tips every 6 months.
INSTRUCTIONS
Charging
1. Insert the cable into the unit and plug it into an USB outlet.
2. The Red LED light indicates that charging is in progress. The green LED light indicates the
device is fully charged. Battery indicator will be steady green when fully charged.
3. Once the battery is fully charged, the charging process will stop due to battery overcharge
protection.
4. Charge the unit for 6 hours prior to its rst use.
5. When left to charge, do not place metal objects or water near the device to avoid hazards.
6. If you use the water osser once a day or less, it is recommended to charge it overnight,
once a week. Do not run the battery down completely as this may shorten its lifespan.
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How to use
1
4
2 3
5
1. Insert the nozzle into the hole at the top of the handle. If the nozzle needs to be replaced,
switch off the device and then press the release button to easily replace it.
2. Pour some water into the tank. There are two ways to ll the device with water:
• Open the tank cover, hold the device horizontally, pour some water into the tank and then
replace the tank cover.
• Remove the water tank, hold the tank vertically and ll it with water.
3. The device has three modes: Daily; High; Pulse.
Daily: Continuous water spray - rst indicator light (2 minutes). Low water pressure is suited
for rst-time users and sensitive people.
High: Continuous water spray - second indicator light (2 minutes). Regular use.
Pulse: Water is sprayed three times per second - third indicator light (2 minutes). The pulse
ow is for deep cleaning and massaging gums.
• In standby mode, press the button to switch between modes.
• If no mode is chosen for 3 seconds, the device will resume standby.
• If you’re using the device for the rst time please try the Daily mode for a week until you
have fully adjusted.
4. Before use, hold it vertically, with the nozzle turned towards your mouth and directed at
your teeth or gums. At the same time, slightly open your mouth so that water can ow out
smoothly.
5. Please note:
• Align the nozzle with the gumline and use it perpendicular to the gum.
• It cleans teeth, trays, crowns and dentures thoroughly.
• Do not spray water directly down the periodontal pockets.
• After use, press the power button to switch it off.
• This product has a 2-minute timing function. If you still need to use it, just press the power
button again to switch it on.
• It features a memory function mode.
6. Installing the tips
• Press and hold the key at the back of the unit to install a tip that is right for you. Click the tip
into place.
Classic Jet Tip
This tip can be used every day for a deeper cleaning between teeth and below the gumline
where regular ossing and brushing cannot reach.
Disassembly and Disposal
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1
1 2 3
NOTE: This process is not reversible.
Do not disassemble the product by yourself. This operation requires basic safety precautions.
• Before removing the battery, you must unplug the power plug and the charging plug.
• Before removing the battery, make sure it is depleted. If you need for it to run out of power,
you can press the power button to switch on the device and allow it to work until it stops
automatically.
• Press the nozzle release button (Figure 1 - 1) to remove the nozzle, and move the water
tank in the direction of the arrow (Figure 1 - 2).
• Remove the main body back cover in the direction of the arrow (Figure 2).
• Use an appropriate screwdriver to unscrew the four screws and remove the movement
assembly (Figure 3).
Troubleshooting
Some issues that arise may be solved by the user. If the problem persists after having tried
the following solutions, please contact Prozis customer service.
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PROBLEM CAUSE SOLUTION
The device cannot be switched on. You have just purchased the product, or it
has not been used for more than 3 months.
Charge the battery.
The appliance can be used only for
several minutes, even if charged.
Not enough charge. The main unit is not
standing upright on the charger.
Charge the battery.
Water pressure is low. The nozzle is clogged. Replace the nozzle.
The mouth of the nozzle is squashed. Replace the nozzle.
The lter is clogged. Clean the lter.
No water coming out. The main unit is too tilted while in use. Keep the main unit in a vertical position
while in use.
It only works for a few minutes even
after charging.
The charging time was insufcient. Charge the unit for about 24 hours.
Warranty statement
All electrical and electronic products commercialized by Prozis via www.prozis.com are cov-
ered by the warranty applicable to the purchase and sale of consumer goods.
GENERAL CONSIDERATIONS
This document contains the terms and conditions of Prozis’ warranty for nal consumers.
This warranty is valid exclusively for consumers who purchase the product for non-profession-
al purposes.
WARRANTY PERIOD
Prozis guarantees the product is to remain free from material and production defects for a
2-year period, counting from the date of initial purchase by a consumer and respective deliv-
ery, or for longer if legally established by the applicable national law.
In the event that repair is required, this 2-year period is suspended during repair time.
CONSUMABLES
The gradual performance decrease caused by prolonged use of the product’s consumable
components, such as batteries, is not covered by this warranty unless the malfunction is
caused by faulty design, materials or production.
HOW TO MAKE A CLAIM
If the need arises to exercise the rights conceded to you through this warranty, please contact
Prozis customer service via the communication channels provided on the Prozis website,
and follow the provided instructions or recommendations. Contact and technical assistance
information is also provided at the end of this warranty.
Any claims made regarding this warranty will only be valid if proof of purchase is presented
by the original customer. This proof of purchase may be the original invoice or receipt, as
long as it includes information regarding the date of purchase and the product’s model
name.
WARRANTY REPAIRS
Any repairs made under this warranty cannot be made by third parties. This warranty does
not apply to any repairs, or damage caused directly by such repairs, that have impacted or
caused the damage that is the subject of the respective warranty claim.
EXCLUSIONS
The following situations are not covered by this warranty:
1. Any wear and tear of parts and components resulting from normal product use.
2. Cracks, dents, scratches, and other types of supercial damage that only affect the prod-
uct’s appearance.
3. Any malfunction caused by inappropriate use of the product that does not comply with
user manual instructions.
4. Use and storage of the product not complying with user manual instructions.
5. Opening of the product by a third party who is not authorized to proceed to its repair.
6. Altering or changing parts or components, whether internal or external.
7. Damage caused by battery leakage resulting from the breaking of any of its components,
or from product misuse.
8. Malfunction or damage due to reasons that cannot be ascribed to the production or
design of the product.
9. Use of the product in the context of a business, occupation or commerce.
10. Malfunction due to use that does not comply with the technical or security norms in force,
or with user manual instructions.
The services provided by Prozis in order to repair or x any fault or malfunction resulting from
the verication of any of the aforementioned excluded situations will be subject to payment
of labor, transport and component costs.
The customer shall bear all risks of loss and damage to the product during transportation
to Prozis. This warranty will be void if the returned product arrives with labels or stickers that
have been removed, damaged, tampered with or modied in any way.
LIMITED RESPONSIBILITY
Prozis cannot be held responsible for indirect damage or loss due to usage of the product.
WHAT TO DO?
To request warranty service, you must rst contact Prozis customer service via the commu-
nication channels provided on the Prozis website, and follow the provided instructions and
recommendations.
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FR
Send back the product inside its original packaging, including all accessories and documen-
tation, to the following address:
PROZIS
Rua do Cais nº 198
4830-345 Póvoa de Lanhoso
Braga - Portugal
CONTACTS
Prozis is always available for additional clarication through their customer service communi-
cation channel at www.prozis.com/support.
EN
Prozis est une marque déposée de PROZIS.COM, S.A.
Prozis se réserve le droit d’ajuster ou de modier le produit ou toute la documentation asso-
ciée an d’assurer son adéquation à l’utilisation, à tout moment et sans préavis.
REMARQUE : La dernière version du manuel d’utilisation de ce produit est disponible sur
www.prozis.com/user-manuals
Déclaration de conformité légale
Par le présent document, PROZIS déclare que Hydropulseur Hydrus est entièrement
conforme à toutes les normes spéciées dans la législation applicable ainsi qu’aux
autres clauses pertinentes.
Prozis sera toujours disponible pour toute explication supplémentaire par le biais des canaux
de communication du service client, disponibles sur www.prozis.com/support
An d’éviter tout impact sur l’environnement ou la santé humaine en raison des
substances dangereuses présentes dans les appareils électriques et électroniques,
les utilisateurs naux doivent comprendre la signication du symbole représentant
une poubelle barrée. Ne jetez pas les appareils électriques et électroniques dans les
ordures ménagères non triées, mais plutôt séparément et de façon convenable.
Les piles usagées ne doivent pas être jetées avec les ordures ménagères. Elles
doivent être placées dans un contenant spécial pour les piles usagées. Il s’agit d’une
obligation visant à garantir l’élimination écologique des piles. Ne vous en débarras-
sez que lorsqu’elles sont vides.
L’emballage qui protège l’appareil contre les dommages dus au transport est
constitué de matériaux non polluants qui peuvent être déposés dans des conteneurs
de recyclage locaux.
Avertissements de sécurité
DANGER ! Ce symbole, lorsqu’il est
associé à la note Danger, signie un
risque élevé. Le non-respect de cet
avertissement peut entraîner des
blessures corporelles et mortelles.