PULSEEIGHT neoXSR P8-HDBT2-L-66-S User manual

QUICK SETUP GUIDE
TECHNICAL OVERVIEW
ASystem Health LED Indicates whether matrix is turned on
and healthy (green) or if there is an issue present (red).
BNetwork LED Indicates the matrix is connected to the
internet through its network link (green) or if there is an
issue (red).
CCloud LED Indicates the matrix is able to connect to the
Pulse-Eight Remote Monitoring Portal (green) or if there is
an issue (red).
DPower Connector Power connector with OFF/ON switch.
Use supplied power cord to connect the power.
EIR Receiver and Flasher Ports Connect as required. The
IR Flasher port is to be used to connect input devices to
compatible Episode IR Flashers.
FAudio Outputs Optical and Digital Coax options for Audio
Breakouts.
GHDBaseT Outputs
Connect an appropriate Cat5e or higher
grade cable to each output. These cables should then be
connected to a neo Receiver at each device. (TV/Amplier etc).
HHDMI Inputs Connect an appropriate high speed HDMI cable
to each input. These cables should then be connected to the
Source device. (Bluray player etc).
IHDMI Outputs Connect an appropriate high speed HDMI
cable to each output. These cables should then be directly
connected to each Sink device (TV/Amplier etc).
JReset Factory reset - please only use when instructed by our
customer service team.
KEthernet Connect to network - required for connection
to Web Interface, Third Party Control and Cloud Remote
Monitoring Portal.
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DESIGNED FOR BINARY BY
Please download the full Installation Guide at: www.pulse-eight.com/manuals

SETUP GUIDE
INSTALLING IN A RACK
1. Attach the rack ears to the front sides of the matrix using
the provided screws.
2. Install into rack and connect cabling according to mode of
operation – as described below.
WARNING: To prevent damage, it is important to ensure
adequate ventilation space on the sides of the matrix,
especially around the ventilation openings on the side of the
product enclosure.
CONNECTING THE VIDEO INPUTS
3. Connect HDMI cables from your video sources (e.g. Bluray
player) to the HDMI inputs of the matrix.
Note: It is recommended, for ease of setup, to connect devices
from in order from Input 1 to Input 6.
4. If required, connect a compatible IR Flasher over the
source device’s IR window and attach to the ‘IR Flasher’
port.
Note: Ensure that the IR Flasher is connected to the same zone
as the source device’s HDMI input (i.e HDMI input 3 and IR 3)
CONNECTING THE HDBaseT VIDEO OUTPUTS
5. Connect an appropriate Cat5e or higher grade cable to
each HDBaseT output port you require.
Note: It is recommended, for ease of setup, to connect devices
from Output 1 to Output 4, although this is not necessary.
6. Complete the connection
by attaching the other
end of the Cat cable to
a supplied neo:UltraSR
Receiver’s ‘HDBaseT In’
port. The receiver should
be situated at the output
end (ie. TV).
7. Attached a compatible Episode IR receiver into the neo:UltraSR
Receiver’s IR RX port and attach the bud to the sink device.
8. Finish the connection using a an appropriate high speed
HDMI cable from the output device and connect to the
Receiver’s ‘HDMI Out’ port.
CONNECTING THE HDMI VIDEO OUTPUTS
9. For Output ports 5 and 6, connect sink devices directly via
high speed HDMI cables.
Note: Can also be used in conjunction with a neo HDMI
Extender Set (sold separately) for reaching extended distances.
CONNECTING THE AUDIO OUTPUTS
10. If you wish to use the Audio outputs, please connect cables
to the relevant output - each output zone features Optical
and Digital Coax options.
Note: The audio outputs allow matrixing, please refer to the
full manual to nd out more.
CONNECTING TO NETWORK
11. Connect a standard Ethernet cable (Category 5e/6/7) from
the matrix’s ‘Ethernet’ port to your router or a network
switch.
Note: Network connection is required for supporting full
control/remote monitoring features of the product.

TURNING ON THE MATRIX
12. Insert the supplied power cord and plug into the AC mains.
13. Turn ON the power switch.
14. As it powers ON, the front panel LEDs (System Health,
Network, Cloud) will illuminate momentarily before it
begins its initialisation sequence.
Note: The initialisation process takes between 20 seconds and 2
minutes. However, it is possible that a rmware update may be
available the rst time the unit is powered ON - in this instance
the matrix may take longer to initialise. If both the System
Health and Network LEDs ash (orange/green) quickly together
then a rmware update is being applied. Please wait and
do not disconnect the power until this update has completed.
15. Once initialisation has been completed, the System Health,
Network and Cloud LEDs should all appear ON (green).
16. You are now ready to setup the matrix using the web
interface. Please follow the steps in the ‘Connecting to
Admin Web Interface’ section.
CONNECTING TO ADMIN WEB INTERFACE
17. Using a computer connected to same router/network,
access and login to the Web Interface by visiting
www.gotomymatrix.com in your web browser.
18. Activate the administrative rights by clicking on the
 Cloud Connection tab on the left hand nav, then click
on the ‘[Admin]’ link at the foot of the page. The default
password is ‘admin’.
19. Whilst on the  Cloud Connection page, insert your
Installer ID into the box and save changes - this will enable
the matrix to be linked to your monitoring account.
20. Within this interface are many setup options - please refer
to the full installation guide for further details.
Please download the full Installation Guide for further details and a comprehensive
web interface guide, available at: www.pulse-eight.com/manuals
MONITORING PORTAL
The Pulse-Eight Cloud Monitoring Portal is designed to enable
you (the installer) to check and diagnose minor issues without
requiring a site visit.
Once a matrix is linked to an Installer ID, the matrix will be
visible on the monitoring portal.
The Monitoring Portal also features:
- Latest documentation
- Further technical resources
- 3rd party control drivers
Please visit http://monitoring.pulse-eight.com and login.
If you do not have a login or Installer ID, then please contact
your Pulse-Eight sales representative who will be able to help.

COPYRIGHT NOTICE
No part of this document may be reproduced, transmitted, transcribed, stored in a retrieval system, or any of its part translated into any language or computer le, in any form
or by any means (electronic, mechanical, magnetic, optical, chemical, manual, or otherwise) without express written permission and consent from the manufacturer.
© Copyright 2021. All Rights Reserved. Version S1.2 - October 2021
Pulse-Eight Limited reserves the Right To change products information and specication without notice. The Products and its specications
discussed herein are for reference purposes only. All information discusses herein is provided on an “AS IS” basis, without warranties of any kind.
This document and all its information discussed herein remain the sole and exclusive property of Pulse-Eight Limited. No license of any patent,
copyright, mask work, trademark or any intellectual property right is granted by one party to the other party under this document, by implication,
estoppel or otherwise. Pulse-Eight products are not intended in life-support critical care, medical safety equipment, or similar applications where
product failure could result in loss of life or personal or physical harm, or any military or deference application, or any government procurement to
which special terms or provisions may apply. All brand names and registered trademarks belong to their respective owners.
Pulse-Eight Limited, 8-12 Alder Hills, Poole, Dorset, BH12 4AL. UK
[email protected] | www.pulse-eight.com
SAFETY PRECAUTIONS
Please read instructions before attempting to install or operate this equipment.
Please keep the following in mind as you unpack and install this equipment:
• This video matrix uses a 12V board for use with 12V IR transmitter/receiver. These are not compatible with 5V video matrices. Mixing/
matching them could cause irreparable damage. Please see the IR RECEIVER & TRANSMITTER section of the full manual for more
information and Product Description of compatible transmitters/receivers.
• Always follow basic safety precautions to reduce the risk of re, electrical shock, and injury.
• To prevent re or shock hazard do not expose the unit to rain, moisture or install this product near water.
• Never spill liquid of any kind on or into this product.
• Where possible, install the matrix towards the top of the rack to avoid the unit overheating.
• Only use the supplied IEC cable.
• Never push any objects into this product through any openings or empty slots in the unit as you may damage parts inside.
• Do not allow anything to rest on the power cabling and avoid putting weight of any kind on it.
• To protect the unit from overheating do not block any vents or openings in the unit housing that provides ventilation. Allow sucient
space for air to circulate around the unit.
VENTILATION
It’s important when installing a Pulse-Eight video or audio matrix to keep the products ventilated.
Video and audio matrices will generate heat. A well-ventilated area helps to disperse the heat. If placed in a poorly ventilated area, your
equipment may heat up and cause minor irreparable damage to the circuitries. Allowing systems to run for prolonged periods under
high temperatures will break down circuitry and chipset. This also applies if the device is left in the path of direct sunlight or near any
heat source.
Dust tends to accumulate and this will disrupt the fan and electronics system. Dust particles contain various compositions such as water,
oil and other minerals or chemicals. Having them in your electronic device can sometimes cause a signal error or degradation to various
chips and circuitries. Because we cannot accurately predict how or when they can aect your device, we highly recommend that you keep
Pulse-Eight products not only in a well-ventilated area but also as clean as possible.
In very rare cases, certain insects or reptiles can make nests near or inside the electronic casing. Whilst we design our products to
maximise the protection of the internal circuitry please be aware that insects and reptiles are drawn to these types of habitats. . In the
unlikely event this does happen, this will lead to poor ventilation inside the unit and it will be unable to disperse heat.
Finally, whenever possible, do not stack audio and video matrices together. Leave enough space in between each unit in order to provide
good airow.

Please download the full Installation Guide for further details and a comprehensive
web interface guide, available at: www.pulse-eight.com/manuals