Q-See QC-SERIES User manual

FREEDOM
quick-start
QC SERIES HD NVRS
GUIDE
Need
Help?
VGA
MIC
OUT
IN
RS232
IP CAMERA
EXTENSION CABLE
VIDEO IN POE PORTS
Test cameras and connections prior to mounting.
If specialty camera(s), such as a PTZ, are included in your package,
please review instructions for specialty camera(s) before proceeding to
Step 1.
Plug the CAT5E
Extension Cable into
the camera’s network
port.
NOTE: Your NVR model may differ from that shown in this illustration.
A B C
Plug the other end of
the Extension Cable
into one of the POE
ports on the back of
the NVR.
Repeat steps A & B
for each camera.
STEP 1 CONNECT YOUR CAMERAS
To add remote cameras to your NVR, see the end of this guide.
When doing final installation, connect your cameras one at a time. The NVR
will assign cameras a channel in the order that they are connected.
A
B

OPTION
A
OPTION
B
VGA
MIC
OUT
IN
RS232
OR
VGA
19”+
OPTION
A
OPTION
B
OPTION
A
OPTION
B
VGA
MIC
OUT
IN
RS232
OR
VGA
19”+
OPTION
A
OPTION
B
Choose video display option A or B:
OPTION A
HDMI
A. Plug the included HDMI cable
into the NVR’s HDMI port.
B. Connect the other end of the
HDMI cable to the monitor or TV.
C. Plug the monitor or TV into a
surge protector.
OPTION B
VGA MONITOR
A. Plug a VGA cable (not included)
into the NVR’s VGA port.
B. Connect the other end of the
VGA cable to the monitor.
C. Plug the monitor into a surge
protector.
NOTE: The monitor must
me 19” or larger
NOTE: This is the highest
quality viewing option
NOTE: Your NVR model may differ from that shown in this illustration.
STEP 2 CONNECT TO VIDEO DISPLAY
Plug the mouse into the USB port 3on the back of the NVR.
NOTE: The USB port on the front of the NVR is used for backing up
video files.
RJ45 Ethernet
Cable
STEP 3 CONNECT MOUSE
STEP 4 CONNECT TO ROUTER
STEP 5 TURN ON NVR
VGA
MIC
OUT
IN
RS232
VGA
MIC
OUT
IN
RS232
A. Plug the included Network (Ethernet) cable into
the Network port 4on the back of the NVR.
B. Connect the other end of the cable to an open
port on your router (not included).
Before starting the NVR, download the free QC View App (for mobile
phones) or QC View HD App (for tablets) from your device’s app store.
A. Plug the NVR power supply into the power
port on the back of the NVR.
B. Plug the power cable into a surge protector.
C. Turn on the NVR’s power switch.
The NVR will beep as it powers up.
STEP
3
STEP
4
The Start Up Wizard will appear on-screen after a few minutes.
A B

STEP 7 QC VIEW MOBILE APP
When you can view live video from the cameras, they
are tested and ready to be installed.
QC VIEW GLOSSARY
DVR Title: Use descriptive name, such as “Home DVR” or “Office” to help keep
track of multiple systems.
Username: User ID selected during DVR setup (“admin” is the default username)
Password: Password selected during DVR setup (“admin” is the default
password)
Channel Amount/Max Channel: The maximum number of channels that can be
viewed at once. More channels may slow the video feed.
To view cameras, you need to add your DVR to the app.
A. Tap on Menu
B. Select Device Manager
C. Select Add (+)
D. Scan the QR code, enter your username, and password
E. Tap Save to return to the Home Screen
F. Tap “<” to return to the home screen
G. Select Live Preview
H. Double-tap on +. Select DVR and camera
B
C
D
E
G
F
H
A
STEP 6 START UP WIZARD
When the startup wizard appears, follow the on-screen instructions
to complete the NVR setup and connect to the internet using Q-See’s
Scan N’ View service.
WIZARD GLOSSARY
DST (Daylight Savings Time): Set DST to change where applicable.
Click Set to enter the start and end dates. Make sure the box is checked.
NTP (Network Time Protocol): Maintains the accuracy of the NVR’s
clock. Check the box to turn on.
Language: This is the language the NVR will use.
NOTE: If a new language is selected, the NVR will restart. The wizard will
continue in English but menus will be in the selected language.
Local IP Address (LAN): The NVR’s address on the network. Write the
address on the line below. To access the NVR from a computer on the
same network, enter this address into the web browser.
To complete setup, launch QC View App on your mobile device.
Local Address (LAN):____________________________________________
To prevent the wizard from running again, uncheck the startup option.
To access your NVR over the Internet on a computer (Mac or PC) go to
www.q-seeqcview.com
Q-SEE QC VIEW ON YOUR COMPUTER
A. Create a user account by clicking on Sign Up Now.
B. Log into your new account.
C. Click on Add Device.
D. Enter a name for your NVR, its Serial Number (shown in the silver label
on the NVR’s case), your user name and password.
E. Select your NVR from the list.
F. Click to start viewing your cameras.

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HELP AND ADVANCED SETTINGS
CAMERA TROUBLESHOOTING
When installing the cameras, the optimal placement depends on each
unique situation. The green areas shown in the illustration to the right
are usually the best locations to mount cameras, but also consider the
following:
• Field of view
• Accessibility to potential vandalism
• Exposure to undesirable weather
• Length of camera cable
• Proximity to high voltage wires or other
sources of potential electrical interference
• Do not place camera behind a window or
other obstruction
TIPS FOR INSTALLING CAMERAS
If you do not see video from a camera:
1. Check to ensure that the camera is connected to a Video-In port.
2. Connect the camera to a different video-in port to determine if the problem is
with a camera or a cable. Switch one element (camera, or cable) at a time to
isolate the problem.
3. If the camera is connected through a router or POE, try a different port.
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IP Cameras can connect to an NVR with a network or Internet connection.
LOCAL NETWORK
OVER THE INTERNET
REMOTE CAMERAS
Network
Port POE Injectors
1
1234
PWR
234 UPLINK
UPLINK
You will need:
• A network port that is connected to a router.
• A POE Injector, such as Q-See’s QAPE401.
• A CAT5 network cable (to connect injector
and network port).
If your camera and NVR will be in the same building, they can use the same local
network to communicate with each other.
1. Plug the POE Injector into a power outlet. It is recommended that you use a UL-1449
rated surge protector to protect your equipment.
2. Using a CAT5 network cable, connect the data port on the POE Injector to a network
port that is connected to an active network (connected to a router).
3. Use the included power/video cable to connect a camera to one of the POE ports.
4. On your NVR:
a. Move your mouse to the center of any channel
that is not showing video.
b. The “add camera” icon will appear. Click on
it to open the Remote Device window (right).
c. A list of cameras on the network will appear at
the top of the window.
d. Select the camera and click “Add”.
e. Click “Save” at the bottom of the window.
f. Right-click with the mouse to exit.
Your NVR can record video from an IP camera with an Internet connection.
Follow steps 1-3, above before proceeding with the instructions, below:
1. Download and install either IP Tool (PC) or Smart PSS (Mac and PC) along with the
IP Camera manual from www.Q-See.com/Support.
2. Obtain the camera’s IP address following the instructions in the manual.
3. On your NVR:
a. Move your mouse to the center of any channel that is not showing video.
b. The “add camera” icon will appear. Click on it to open the Remote device window.
c. Click “Manual Add”
d. Enter camera’s IP address, port, user name and password.
e. Click “Save” at the bottom to return back to the Remote Device window.
f. Click “Save”
g. Right-click with the mouse to exit.