Qardio QardioBase 2 User manual

Know your body, not just your weight.
USER MANUAL

1
Introduction 3
Intended Use 4
Important Safety Warnings and Precautions 4
Package Contents 5
Requirements 5
Using QardioBase For The First Time 6
How To Turn QardioBase On/Off 8
Activating Special Modes 9
Detailed Instructions for Correct and 12
Reliable Measurements
Using QardioBase with Multiple Users 14
Changing Weight Measurement Unit and Other
Settings 15
Setting Goals 16
Re-assigning a Measurement 17
Checklist For an Accurate and Reliable
Measurement 18
Body Composition Measurement 20
Changing Your Wi-Fi Network 21
Care and Maintenance 22
TABLE OF CONTENTS

2
Resetting QardioBase on iOS 23
Resetting QardioBase on Android 24
Customer Service Contact 25
Limited Warranty 25
Troubleshooting 27
QardioBase 2 Technical Specifications 32
Disposal 34
FCC Statement 34
RF Statement 36
Explanation of Symbols 37

3
Step up to a happier, healthier you. QardioBase is the wireless smart scale and
body analyzer that combines intelligent features, ease of use, and sleek design to
make weight and health management an integral part of your everyday life.
QardioBase gives you a broader view of your fitness and wellness. When used with
the companion Qardio App it allows you to measure your body mass index (BMI), %
muscle mass, % body fat, % water and % bone composition in addition to your
weight. Your data is then automatically uploaded to your Qardio account.
Please read through these instructions carefully so you understand all functions and
safety information. We want you to be happy with your QardioBase. If you have any
questions, problems or suggestions, please contact Qardio’s Customer Service at
support.getqardio.com, or visit our website www.getqardio.com for more
information.
QARDIOBASE SMART SCALE: START YOUR DAY WITH A SMILE

4
INTENDED USE
QardioBase is a body analyzer that measures body
weight and uses BIA (bioelectrical impedance analysis)
technology to estimate the body fat percentage and
body composition of an individual. It is intended for
home use only. QardioBase should not be used to
diagnose or treat any medical condition.
IMPORTANT SAFETY WARNINGS
AND PRECAUTIONS
Please read the User Manual carefully before using
the QardioBase wireless smart scale and keep it
handy for future reference.
QardioBase is safe for use by individuals that are 10
years old or older. People fitted with an implantable
medical device must only use QardioBase in “Weight
Only Mode”, which disables the body composition
analysis. Do not use this product before first
activating the “Weight Only Mode”, if you have
implanted electronic medical devices, such as
pacemakers or defibrillators. See “Activating Special
Modes” for important information on “Weight Only
Mode.” Please refer to the instructions of the
manufacturer of your implanted medical device for
further information.
• If you are pregnant, please activate “Pregnancy
Mode” or “Weight Only Mode” from the Qardio
App before using QardioBase .
• This body analyzer/scale passes a small low—level
electrical signal through the body. “Weight Only
Mode” or “Pregnancy Mode” must be selected to
deactivate this function.
• Do not use this product if you have an elevated
temperature.
• Do not use this product if you are in dialysis, if you
have oedemas on your legs, if you suffer from
osteoporosis, or if you have dysmorphias.

5
Do not use this unit on slippery surfaces such as wet
floors.
Do not use when wet or with wet feet.
The surface of the scale is slippery when wet.
Do not use the QardioBase smart scale and body
analyzer for any purpose other than measuring
weight and body composition.
• QardioBase should not be used to treat or diagnose
any medical condition. Always consult your physician
to determine what is ideal for you. QardioBase and
the Qardio App should be used in conjunction with
professional medical advice, diagnosis, or treatment,
and not as a substitute, or a replacement for it.
PACKAGE CONTENTS
• QardioBase 2 wireless smart scale
• USB to Micro USB charging cable
• Quick guide
REQUIREMENTS
Requires iOS 9.0 or later, Android 5.0 or later, Kindle
Fire. Requires iOS or Android device with Bluetooth
and Qardio account creation with acceptance of terms
and conditions for initial setup.
Your QardioBase connects to your home’s wireless
network with the following network configurations:
WI-FI 2.4 GHz 802.11 (b/g/n) compatible with WPA/
WPA2 security protocols.
In order to use your QardioBase wireless smart scale,
you must download the free Qardio App from the
Apple App Store, Google Play, or Amazon Appstore or
go to www.getqardio.com and create an account
with Qardio.

6
Switch on your QardioBase
Open the rubber flap on the right hand side of your
QardioBase. Move the switch from right to left to turn
QardioBase on. You only need to switch on QardioBase
the first time you activate your scale.
Download the free Qardio App
1. Download the free Qardio App: on your mobile
phone or tablet go to www.getqardio.com/
download and when prompted, download the app.
USING QARDIOBASE FOR THE FIRST TIME
Alternatively, go on the iTunes App Store or
Google Play.
2. Open the Qardio App on your phone or tablet. If
requested, you should enable Bluetooth on your
device. You can enable Bluetooth in the Settings
menu on your smartphone or tablet.
3. Create a new user account, or login with your
existing user name and password. If you are a new
user, follow the on-screen instructions to register
and set up your Qardio personal profile. Ensure you
enter the details in your profile correctly as they are
used to accurately calculate your BMI and body
composition. Choose QardioBase as your device to
proceed with setup.
4. With the Qardio App open, step on and stand on
your QardioBase to associate your QardioBase with
your phone or tablet. Follow the instructions in the
Qardio App to perform setup.
ON/OFF MICRO USB

7
IMPORTANT: QardioBase is safe for use by individuals
that are 10 years old or older. People fitted with an
implantable medical device should only use
QardioBase in “Weight Only Mode”, which disables the
body composition analysis. Do not use this product
before first activating the “Weight Only Mode”, if you
have implanted electronic medical devices, such as
pacemakers or defibrillators. See “Activating Special
Modes” for important information on “Weight Only
Mode.” Please refer to the instructions of the
manufacturer of your implanted medical device for
further information.
5. Connecting QardioBase to your Wi-Fi network
allows your weight data to be transmitted without
the need for your phone/tablet. If you would like to
connect QardioBase to your Wi-Fi network, follow
the instructions on the screen of your phone or
tablet. To connect QardioBase to your Wi-Fi network
you will need to know the following information:
• Wireless network name (SSID).
• WPA / WPA2 password
(if applicable).
• If you do not know this information, you can refer
to the manufacturer of your wireless router or
contact your Internet service provider for
assistance.
6. You can enable one of QardioBase Special Modes
• Normal Mode
• Smart Feedback Mode
• Weight Only Mode
• Pregnancy Mode
See “Activating Special Modes” for more information
Let’s get started!
Commençons!
Do not use this product before first activating the “Weight Only Mode” if you have a pacemaker or any other internal medical
device, or are pregnant. This product is not intended for use by children under the age of 10. QardioBase should not be used
to diagnose or treat any medical condition. Always consult your physician to determine what is ideal for you.
WARNINGS
Install the Qardio App on your
iOS or Android device &
Create a Qardio account.
1. DOWNLOAD & CREATE ACCOUNT
While standing on the scale,
follow the on-screen instructions
3. PAIR & MEASURE
Step on your QardioBase scale
with Qardio App open in your hand.
2. STEP ON THE SCALE
Installez Qardio App sur votre appareil
iOS ou Android & créez un compte.
1. TELECHARGEZ L’APP ET CRÉE UN PROFIL
Une fois sur la balance, suivez les
instructions qui s’achent à l’écran.
3. SYNCHRONISEZ ET MESUREZ
Ouvrez l’application Qardio App et
montez sur votre balance QardioBase.
2. MONTEZ SUR LA BALANCE
AVERTISSEMENTS
N’utilisez pas ce produit avant d’avoir activé le “mode poids seul” si vous avez un pacemaker ou tout autre dispositif
médical, ou si vous êtes enceinte. Ce produit n’est pas censé être utilisé par des enfants âgés de moins de 10ans.
QardioBase ne devrait pas être utilisée pour diagnostiquer ou traiter toute condition médicale.
Consultez toujours votre médecin pour déterminer ce qui est
le mieux pour vous.
Balance Connectée et Analyseur Corporel
Wireless Smart Scale and Body Analyzer
Remove before use
Retirer avant d’utilizer
Let’s get started!
Commençons!
Do not use this product before first activating the “Weight Only Mode” if you have a pacemaker or any other internal medical
device, or are pregnant. This product is not intended for use by children under the age of 10. QardioBase should not be used
to diagnose or treat any medical condition. Always consult your physician to determine what is ideal for you.
WARNINGS
Install the Qardio App on your
iOS or Android device &
Create a Qardio account.
1. DOWNLOAD & CREATE ACCOUNT
While standing on the scale,
follow the on-screen instructions
3. PAIR & MEASURE
Step on your QardioBase scale
with Qardio App open in your hand.
2. STEP ON THE SCALE
Installez Qardio App sur votre appareil
iOS ou Android & créez un compte.
1. TELECHARGEZ L’APP ET CRÉE UN PROFIL
Une fois sur la balance, suivez les
instructions qui s’achent à l’écran.
3. SYNCHRONISEZ ET MESUREZ
Ouvrez l’application Qardio App et
montez sur votre balance QardioBase.
2. MONTEZ SUR LA BALANCE
AVERTISSEMENTS
N’utilisez pas ce produit avant d’avoir activé le “mode poids seul” si vous avez un pacemaker ou tout autre dispositif
médical, ou si vous êtes enceinte. Ce produit n’est pas censé être utilisé par des enfants âgés de moins de 10ans.
QardioBase ne devrait pas être utilisée pour diagnostiquer ou traiter toute condition médicale.
Consultez toujours votre médecin pour déterminer ce qui est
le mieux pour vous.
Balance Connectée et Analyseur Corporel
Wireless Smart Scale and Body Analyzer
Remove before use
Retirer avant d’utilizer
Let’s get started!
Commençons!
Do not use this product before first activating the “Weight Only Mode” if you have a pacemaker or any other internal medical
device, or are pregnant. This product is not intended for use by children under the age of 10. QardioBase should not be used
to diagnose or treat any medical condition. Always consult your physician to determine what is ideal for you.
WARNINGS
Install the Qardio App on your
iOS or Android device &
Create a Qardio account.
1. DOWNLOAD & CREATE ACCOUNT
While standing on the scale,
follow the on-screen instructions
3. PAIR & MEASURE
Step on your QardioBase scale
with Qardio App open in your hand.
2. STEP ON THE SCALE
Installez Qardio App sur votre appareil
iOS ou Android & créez un compte.
1. TELECHARGEZ L’APP ET CRÉE UN PROFIL
Une fois sur la balance, suivez les
instructions qui s’achent à l’écran.
3. SYNCHRONISEZ ET MESUREZ
Ouvrez l’application Qardio App et
montez sur votre balance QardioBase.
2. MONTEZ SUR LA BALANCE
AVERTISSEMENTS
N’utilisez pas ce produit avant d’avoir activé le “mode poids seul” si vous avez un pacemaker ou tout autre dispositif
médical, ou si vous êtes enceinte. Ce produit n’est pas censé être utilisé par des enfants âgés de moins de 10ans.
QardioBase ne devrait pas être utilisée pour diagnostiquer ou traiter toute condition médicale.
Consultez toujours votre médecin pour déterminer ce qui est
le mieux pour vous.
Balance Connectée et Analyseur Corporel
Wireless Smart Scale and Body Analyzer
Remove before use
Retirer avant d’utilizer
Open the
Qardio App
(Step 1)
Set up
(Step 2)
Measure
(Step 3)

8
7. After setup is complete, you can step on QardioBase
to perform a weight measurement. By default,
weight will display first, followed by % body fat. If
you have shoes on, or if you have “Weight Only
Mode” or “Pregnancy Mode” on, QardioBase will
only display your weight. The Qardio App will show
detailed body composition data, including weight, %
body fat, % muscle mass, % water, % bone mass and
BMI.
If you have set up Wi-Fi you don’t need your phone/
tablet to record your measurement. Step on
QardioBase with the metal circle on the same side of
your heels and your feet well apart for a correct body
composition measurement.
As with any scale: in order to ensure safety, as well as to
ensure measurement accuracy, you should always
ensure that your feet and the scale surface are dry
before stepping on QardioBase.
HOW TO TURN QARDIOBASE ON/OFF
To turn on QardioBase step on it, or tap it with your
foot. The device turns itself off automatically after a
few seconds of inactivity.

9
ACTIVATING SPECIAL MODES
You select the mode of measurement upon
configuration, and you can also change the mode
selection by choosing the “Mode” button in the upper
right hand corner. Alternatively, you can go into the
Settings section of the Qardio App and scroll down to
QardioBase, select “Mode setup.”
Normal Mode
“Normal Mode” will perform body weight measurement
and body composition analysis. In this mode
QardioBase will display weight first by default, followed
by % body fat. If you have shoes on, QardioBase will
only display your weight. To take an accurate body
composition measurement ensure you are completely
barefoot. The Qardio App will show detailed body
composition data, including weight, % body fat, %
muscle mass, % water, % bone mass and BMI.

10
ATTENTION: QardioBase is safe for use by individuals
that are 10 years old or older. People fitted with an
implantable medical device must only use QardioBase
in “Weight Only Mode”, which disables the body
composition analysis. Do not use this product before
first activating the “Weight Only Mode”, if you have
implanted electronic medical devices, such as
pacemakers or defibrillators. See the section on
“Weight Only Mode” for more information. Please refer
to the instructions of the manufacturer of your
implanted medical device for further information.
Pregnant women are recommended to use QardioBase
in “Pregnancy Mode” or “Weight Only Mode.”
Smart Feedback
Enable “Smart Feedback Mode” and set your weight
target to have QardioBase display facial expressions
indicating the progression of your weight and body
composition data towards your target.
In “Smart Feedback Mode”, your weight and detailed
body composition data, including weight, % body fat,
% muscle mass, % water, % bone mass and BMI are not
displayed on the scale, but are accessible on the
Qardio App. If you have shoes on, or if you have
“Weight Only Mode” or “Pregnancy Mode” on,
QardioBase will only display your weight.
You can also activate “Haptic Feedback.” With Haptic
feedback, QardioBase vibrates under your feet to
indicate that a measurement is completed. Activate
“Haptic Feedback” by selecting “Haptic setup” in the
settings of your Qardio App.

11
Weight Only Mode
“Weight Only Mode” will perform a body weight
measurement without body composition analysis. If you
have an implantable device such as a pacemaker or
defibrillator, “Weight Only Mode” must be enabled
before you use QardioBase.
When “Weight Only Mode” is enabled you will see the
icon below, which indicates that body composition is
disabled and the scale will only take a weight
measurement.
If you have an implantable device such as a pacemaker
or defibrillator, you should always check that you have
“Weight Only Mode” properly enabled by tapping the
scale with your foot before stepping on. When the
weight only mode icon displays you will know it is now
safe to step on the scale to take your measurement.
Pregnancy Mode
QardioBase can be used to measure your weight
progress during this special time, and beyond. In
“Pregnancy Mode” QardioBase performs a body weight
measurement without body composition analysis and
will display a smile rather than your weight. The Qardio
App tracks your weight change during pregnancy, and
after your baby’s birth helps you track your progress
towards your original weight.
A weight measurement will
be taken without body
composition. To ensure that
you are in “Weight Only
Mode” please check for this
symbol before taking your
measurement.

12
DETAILED INSTRUCTIONS FOR CORRECT
AND RELIABLE MEASUREMENTS
You can take reliable body weight and body
composition measurements with the following steps:
1. Step on your QardioBase to perform your
measurement.
2. Stand still on the platform of the scale with bare feet.
Do not worry if your feet appear too large for the
unit, as accurate measurements can still be obtained
if your toes extend outside the platform.
3. After a few seconds the measurement results will
display. By default, weight will display first, followed
by % body fat. If you have shoes on, or if you have
“Weight Only Mode” or “Pregnancy Mode” on,
QardioBase will only display your weight. The
Qardio App will show detailed body composition
data, including weight, % body fat, % muscle mass,
% water, % bone mass and BMI.
If you have set up Wi-Fi you don’t need your phone/
tablet to record your measurement. Step on
QardioBase with the metal circle on the same side as
your heels and your feet well apart for a correct body
composition measurement.
As with any scale: in order to ensure safety, as well as to
ensure measurement accuracy, you should always make
sure that your feet and the scale surface are completely
dry before stepping on QardioBase.
Heels positioned on either
side of round feature
Toes may overhang
measurement platform

13
It is important to stand still while on the platform of the
scale. If QardioBase detects too much movement, after
five seconds of attempting to take your measurement,
you will be prompted with the “Hold Still” icon. This
will remind you to stand still so QardioBase can take an
accurate reading. You should step off and repeat the
measurement.
If you have set your weight target and have “Smart
Feedback Mode” enabled, QardioBase will display
facial expressions indicating your progression of your
weight and body composition data towards your target.
Please see “Activating Special Modes” for more details.
Body composition and BMI measurement require that
your QardioBase has been set up with accurate
information in your user profile in the Qardio App
(height, age, biological sex). You do not need to
complete this information in your profile to just
measure weight.
To monitor progress, compare weight and body
composition measurements taken under the same
conditions over a period of time.
Only step on QardioBase with dry feet and when the
surface of the scale is not wet.
Stand still so QardioBase
can take an accurate
measurement

14
USING QARDIOBASE WITH
MULTIPLE USERS
Several users can connect their Qardio account with a
single QardioBase.
The association of one or more Qardio accounts to
QardioBase is important to allow QardioBase to
recognize all users in a household. If someone who
does not have an account associated with the scale
steps on QardioBase, only his/her weight will display
and the data with not be attributed to a user account.
To invite other users to connect to your QardioBase
follow these steps:
1. Download and open the Qardio App on their phone.
2. Create account.
3. Have them step on the scale & set up their profile.
After you take a measurement your name will display
on the scale to indicate the profile the measurement is
associated with. Tap the scale with your foot to select
the correct name.

15
CHANGING WEIGHT MEASUREMENT
UNIT AND OTHER SETTINGS
Weight measurement units are automatically set based
on the region setting of the smartphone or tablet
QardioBase is first used with. To change them:
1. Tap the Q menu on the top left of the Qardio App
screen and select Profile.
2. Scroll down to QardioBase settings.
3. Step on QardioBase and put it in configuration
mode by going to settings and then selecting
“Setup your QardioBase”
You can change the measurement unit to be displayed
for your body weight to Kg, Lb, or St.
Ensure your smartphone or tablet is already paired with
your QardioBase. If your phone or tablet and your
QardioBase are not already associated, follow the
instructions described under “Using QardioBase for
the First Time.”

16
SETTING GOALS
QardioBase allows you to set goals so you can keep
track of your progress in any mode that you are using. If
you have “Smart Feedback Mode” enabled, the facial
expressions displayed upon measurement will reflect
your progress towards the goal that you have set.
To set your goals follow these steps:
1. Open the QardioBase section of your Qardio App.
2. Select the HISTORY tab at the bottom of the screen
to bring up your measurement history.
3. Select the target icon at the top right of the screen
to enter SET GOAL.
4. Slide the circle displaying your current weight to the
left or right to indicate your goal weight.
5. Based on recommended weight loss and gain rates
the Qardio App will show you how many weeks it
will take you to reach your goal weight, and how
much weight you will need to lose or gain each
week to stay on track to meet your goal. If you have
a specific timeframe for your weight goal, you can
also adjust the number of weeks in which you would
like to reach your goal.
6. Hit the “Save” button located in the top right corner
to record your new goal.
7. To delete your goal press the “x” in the upper left
hand corner of your goal display in SET GOAL.

17
RE-ASSIGNING A MEASUREMENT
QardioBase can store in its memory the measurements
of several pre-defined users. This information is used to
identify and attribute new measurements taken to the
respective user automatically:
• In the event that a measurement is incorrectly
attributed to a user, you can re-assign it to yourself
(in this case, the measurement will automatically be
removed from the profile of the incorrect user).
• In the event that a measurement is attributed to you
incorrectly, you can reject the measurement (in this
case, the measurement will be allocated to a list of
unassigned measurements).
You can follow these steps to re-assign measurements:
1. Tap the Q menu on the top left of the Qardio App
screen and select QardioBase.
2. Select HISTORY to view your measurement history.
3. Select the flag icon in the center at the top of the
screen to enter CLAIM.
3. Swipe to the left on the measurement to claim the
measurement to your measurement list or reject it
from your measurement list.

18
✓Place QardioBase on a flat, hard surface. Although
QardioBase is suitable for use on most surfaces, soft,
uneven flooring can cause the scale to give less
reliable measurements of your weight.
✓Step onto the scale with your feet parallel and
weight equally distributed. Do not worry if your feet
appear too large for the unit, as accurate
measurements can still be obtained if your toes
extend outside the platform.
✓Stand still while the scale measures your weight. An
accurate reading will not be possible if you are not
standing.
✓Weigh yourself with dry, bare feet. Stand with your
feet apart to avoid your legs touching. The scale
CHECKLIST FOR AN ACCURATE AND
RELIABLE MEASUREMENT
cannot accurately measure body composition if you
are wearing shoes, socks or stockings, or if your feet
or the scale surface are not clean.
✓Try to measure your weight each day on the same
scale and at the same time to see consistent trends.
Your weight and body composition will naturally vary
over the course of the day.
✓More accurate measurements will be taken if you
measure yourself undressed, before eating, and
showering, and after voiding your bladder.
✓To improve the accuracy of the body composition
percentage analysis, avoid measuring in the
following cases:
•High alcohol level.
•High level of caffeine or other stimulants.

19
✓Your QardioBase will occasionally perform a
calibration. This will happen more often if the scale
is picked up or moved between measurements. In
case of calibration, Step on, or tap QardioBase with
your foot to activate it. Once the scale turns on, step
off. Wait until you see a smile displayed, and then
step back on the scale again to perform your
measurement.
•After intense sport activity.
•After heavy meals.
•When dehydrated.
✓Ensure accurate data are included in your profile
(height, age, biological sex) in the Qardio App.
Inaccurate information affects the reliability of the
body composition and BMI measurements.
✓QardioBase is safe to use by individuals that are 10
years old or older. People fitted with an implantable
medical device should only use QardioBase in
“Weight Only Mode”, which disables the body
composition analysis. Pregnant women should use
QardioBase in “Pregnancy Mode” or “Weight Only
Mode.”