Qardio QardioBase User manual

START YOUR DAY WITH A SMILE
User Manual

1
Introduction 3
Intended Use 4
Important Safety Warnings and Precautions 4
Package Contents 5
Requirements 5
Using QardioBase For The First Time 6
How To Turn On/Off QardioBase 8
Activating Special Modes 9
Detailed Instructions for Correct and 12
Reliable Measurements
Using QardioBase with Multiple Users 14
Changing Weight Measurement Unit and Other Settings 14
Setting Goals 15
Re-assigning a measurement 16
Checklist For an Accurate and Reliable Measurement 17
Body Composition Measurement 19
Changing Your Wi—Fi Network 20
Care and Maintenance 21
Replacing The Batteries 21
TABLE OF CONTENTS

2
AAA Alkaline Batteries Usage and Storage 22
Resetting QardioBase on iOS 23
Resetting QardioBase on Android 24
Customer Service Contact 25
Three-Year Limited Warranty 25
Troubleshooting 26
QardioBase Technical Specifications 30
Disposal 31
FCC Statement 31
RF Statment 33
Explanation of Symbols 35

3
QARDIOBASE SMART SCALE: START YOUR DAY WITH A SMILE
Step up to a happier, healthier you. QardioBase is the wireless smart scale and body
analyzer that combines intelligent features, ease of use, and sleek design to make weight
and health management an integral part of your everyday life.
QardioBase gives you a broader view of your fitness and wellness. When used with the
companion Qardio App it allows you to measure your body mass index (BMI), % muscle
mass, % body fat, % water and % bone composition in addition to your weight. Your data
is then automatically uploaded to your Qardio user account.
Please read through these instructions carefully so you understand all functions and
safety information. We want you to be happy with your QardioBase. If you have any
questions, problems or suggestions, please contact Qardio’s Customer Service at
support.getqardio.com, or visit our website www.getqardio.com for more information.

4
INTENDED USE
QardioBase is a body analyzer that measures body weight and
uses BIA (bioelectrical impedance analysis) technology to
estimate the body fat percentage and body composition of an
individual. It is intended for home use only. QardioBase should
not be used to diagnose or treat any medical condition.
IMPORTANT SAFETY WARNINGS
AND PRECAUTIONS
Please read the User Manual carefully before using the
QardioBase wireless smart scale and keep it handy for
future reference.
QardioBase is safe to use by individuals that are 10 years old
or older. People fitted with an implantable medical device
must only use QardioBase in “Weight Only Mode”, which
disables the body composition analysis. Do not use this
product before first activating the “Weight Only Mode”, if
you have implanted electronic medical devices, such as
pacemakers or defibrillators. See “Activating Special
Modes” for important information on “Weight Only Mode.”
Please refer to the instructions of the manufacturer of
your implanted medical device for further information.
• If you are pregnant, please activate “Pregnancy Mode” or
“Weight Only Mode” from the Qardio App before using
QardioBase .
• This body analyzer/scale passes a small low—level electrical
signal through the body. “Weight Only Mode” or
“Pregnancy Mode” must be selected to deactivate this
function.
• Do not use this product if you have temperature.
• Do not use this product if you are in dialysis, if you have
oedemas on your legs, if you suffer from osteoporosis,
or if you have dysmorphias.
• Not intended for use by children under the age of 10.
Do not use this unit on slippery surfaces such as wet floors.

5
Do not use when wet or with wet feet.
The surface of the scale is slippery when wet.
Do not use the QardioBase smart scale and body analyzer
for any purpose other than measuring weight and body
composition.
• QardioBase should not be used to treat or diagnose any
medical condition. Always consult your physician to
determine what is ideal for you. QardioBase and the Qardio
App should be used in conjunction with professional medical
advice, diagnosis, or treatment, and not as a substitute, or a
replacement for it.
PACKAGE CONTENTS
• QardioBase wireless smart scale
• 8 AAA Alkaline Batteries, already pre-installed in the
QardioBase. Upon first use, pull the two small plastic tabs
inserted in the battery compartment. By removing the tabs
you will prepare your QardioBase to be turned on for the
first time.
REQUIREMENTS
Requires:
• Bluetooth 4.0, and
• iPhone, iPad or iPod with iOS 7.0 (or later), or
• Android Phones and Tablets with Android 4.4 “KitKat”
(or later)
Your QardioBase connects to your home’s wireless network
with the following network configurations:
• Wi-Fi 802.11 (b/g/n).
• WPE / WPA / WPA2 security protocols.
In order to use your QardioBase wireless smart scale, you must
download the free Qardio App from the Apple App Store or
Google Play, or go to www.getqardio.com.

6
Download the Free Qardio App
1. Download the free Qardio App: on your mobile phone or
tablet go to www.getqardio.com and when prompted,
download the app. Alternatively, go on the iTunes App Store
or Google Play. The Qardio App is available for free.
2. Open the Qardio App on your phone or tablet. If requested,
you should enable Bluetooth on your device. You can enable
Bluetooth under the Settings menu on your smartphone
or tablet.
3. Create a new user account, or login with your existing user
name and password. If you are a new user, follow the
on-screen instructions to register and set up your Qardio
personal profile. Choose QardioBase as your device to
proceed with setup.
USING QARDIOBASE FOR THE FIRST TIME
4. With the Qardio App open, step on and stand on your
QardioBase to associate your QardioBase with your phone
or tablet. Follow the instructions in the Qardio App to
perform set up (at this stage QardioBase is in setup mode
and will not perform weight measurement).
IMPORTANT: QardioBase is safe to use by individuals that
are 10 years old or older. People fitted with an implantable
medical device should only use QardioBase in “Weight Only
Mode”, which disables the body composition analysis. Do not
use this product before first activating the “Weight Only
Mode”, if you have implanted electronic medical devices, such
as pacemakers or defibrillators. See “Activating Special Modes”
for important information on “Weight Only Mode.” Please refer
to the instructions of the manufacturer of your implanted
medical device for further information.

7
5. Connecting QardioBase to your Wi-Fi network allows your
weight data to be transmitted without the need for your
phone/tablet. If you would like to connect QardioBase to
your Wi-Fi network, follow the instructions on the screen of
your phone or tablet. To connect QardioBase to your Wi-Fi
network you will need to know the following information:
• Wireless network name (SSID).
• WEP / WPA / WPA2 password
(if applicable).
• If you do not know this information, you can refer to
the manufacturer of your wireless router or contact your
Internet service provider for assistance.
6. You can enable one of QardioBase Special Modes
• Normal Mode
• Smart Feedback Mode
• Weight Only Mode
• Pregnancy Mode
See “Activating Special Modes” for more information
Let’s get started!
Commençons!
Do not use this product before first activating the “Weight Only Mode” if you have a pacemaker or any other internal medical
device, or are pregnant. This product is not intended for use by children under the age of 10. QardioBase should not be used
to diagnose or treat any medical condition. Always consult your physician to determine what is ideal for you.
WARNINGS
Install the Qardio App on your
iOS or Android device &
Create a Qardio account.
1. DOWNLOAD & CREATE ACCOUNT
While standing on the scale,
follow the on-screen instructions
3. PAIR & MEASURE
Step on your QardioBase scale
with Qardio App open in your hand.
2. STEP ON THE SCALE
Installez Qardio App sur votre appareil
iOS ou Android & créez un compte.
1. TELECHARGEZ L’APP ET CRÉE UN PROFIL
Une fois sur la balance, suivez les
instructions qui s’achent à l’écran.
3. SYNCHRONISEZ ET MESUREZ
Ouvrez l’application Qardio App et
montez sur votre balance QardioBase.
2. MONTEZ SUR LA BALANCE
AVERTISSEMENTS
N’utilisez pas ce produit avant d’avoir activé le “mode poids seul” si vous avez un pacemaker ou tout autre dispositif
médical, ou si vous êtes enceinte. Ce produit n’est pas censé être utilisé par des enfants âgés de moins de 10ans.
QardioBase ne devrait pas être utilisée pour diagnostiquer ou traiter toute condition médicale.
Consultez toujours votre médecin pour déterminer ce qui est
le mieux pour vous.
Balance Connectée et Analyseur Corporel
Wireless Smart Scale and Body Analyzer
Remove before use
Retirer avant d’utilizer
Let’s get started!
Commençons!
Do not use this product before first activating the “Weight Only Mode” if you have a pacemaker or any other internal medical
device, or are pregnant. This product is not intended for use by children under the age of 10. QardioBase should not be used
to diagnose or treat any medical condition. Always consult your physician to determine what is ideal for you.
WARNINGS
Install the Qardio App on your
iOS or Android device &
Create a Qardio account.
1. DOWNLOAD & CREATE ACCOUNT
While standing on the scale,
follow the on-screen instructions
3. PAIR & MEASURE
Step on your QardioBase scale
with Qardio App open in your hand.
2. STEP ON THE SCALE
Installez Qardio App sur votre appareil
iOS ou Android & créez un compte.
1. TELECHARGEZ L’APP ET CRÉE UN PROFIL
Une fois sur la balance, suivez les
instructions qui s’achent à l’écran.
3. SYNCHRONISEZ ET MESUREZ
Ouvrez l’application Qardio App et
montez sur votre balance QardioBase.
2. MONTEZ SUR LA BALANCE
AVERTISSEMENTS
N’utilisez pas ce produit avant d’avoir activé le “mode poids seul” si vous avez un pacemaker ou tout autre dispositif
médical, ou si vous êtes enceinte. Ce produit n’est pas censé être utilisé par des enfants âgés de moins de 10ans.
QardioBase ne devrait pas être utilisée pour diagnostiquer ou traiter toute condition médicale.
Consultez toujours votre médecin pour déterminer ce qui est
le mieux pour vous.
Balance Connectée et Analyseur Corporel
Wireless Smart Scale and Body Analyzer
Remove before use
Retirer avant d’utilizer
Let’s get started!
Commençons!
Do not use this product before first activating the “Weight Only Mode” if you have a pacemaker or any other internal medical
device, or are pregnant. This product is not intended for use by children under the age of 10. QardioBase should not be used
to diagnose or treat any medical condition. Always consult your physician to determine what is ideal for you.
WARNINGS
Install the Qardio App on your
iOS or Android device &
Create a Qardio account.
1. DOWNLOAD & CREATE ACCOUNT
While standing on the scale,
follow the on-screen instructions
3. PAIR & MEASURE
Step on your QardioBase scale
with Qardio App open in your hand.
2. STEP ON THE SCALE
Installez Qardio App sur votre appareil
iOS ou Android & créez un compte.
1. TELECHARGEZ L’APP ET CRÉE UN PROFIL
Une fois sur la balance, suivez les
instructions qui s’achent à l’écran.
3. SYNCHRONISEZ ET MESUREZ
Ouvrez l’application Qardio App et
montez sur votre balance QardioBase.
2. MONTEZ SUR LA BALANCE
AVERTISSEMENTS
N’utilisez pas ce produit avant d’avoir activé le “mode poids seul” si vous avez un pacemaker ou tout autre dispositif
médical, ou si vous êtes enceinte. Ce produit n’est pas censé être utilisé par des enfants âgés de moins de 10ans.
QardioBase ne devrait pas être utilisée pour diagnostiquer ou traiter toute condition médicale.
Consultez toujours votre médecin pour déterminer ce qui est
le mieux pour vous.
Balance Connectée et Analyseur Corporel
Wireless Smart Scale and Body Analyzer
Remove before use
Retirer avant d’utilizer
Open the Qardio App
(Step 1)
Set up
(Step 2)
Measure
(Step 3)

8
7. After setup is complete, you can step on QardioBase to
perform a weight measurement. By default, weight will
display first, followed by % body fat. If you have shoes on,
or if you have “Weight Only Mode” or “Pregnancy Mode”
on, QardioBase will only display your weight. The Qardio
App will show detailed body composition data, including
weight, % body fat, % muscle mass, % water, % bone mass
and BMI.
If you have set up Wi-Fi you don’t need your phone/tablet to
record your measurement. Step on QardioBase with the
metal circle on the same side of your heels and your feet well
apart for a correct body composition measurement.
As with any scale: in order to ensure safety, as well as to
ensure measurement accuracy, you should always make sure
that your feet and the scale surface are dry before stepping
on QardioBase.
HOW TO TURN ON/OFF THE QARDIOBASE
To turn on QardioBase step on it, or tap it with your foot.
The device turns itself off automatically after a few seconds
of inactivity.

9
ACTIVATING SPECIAL MODES
You select the mode of measurement upon configuration, and
you can also change the mode selection by choosing the
“Mode” button in the upper right hand corner. Alternatively, you
can go into the Settings section of the Qardio App and scroll
down to QardioBase, select “Mode setup.”
Normal Mode
“Normal Mode” will perform body weight measurement and
body composition analysis. In this mode QardioBase will display
weight first by default, followed by % body fat. If you have shoes
on, QardioBase will only display your weight. To take an
accurate body composition measurement ensure you are
completely barefoot. The Qardio App will show detailed body
composition data, including weight, % body fat, % muscle mass,
% water, % bone mass and BMI.

10
ATTENTION: QardioBase is safe to use by individuals
that are 10 years old or older. People fitted with an
implantable medical device must only use QardioBase in
“Weight Only Mode”, which disables the body composition
analysis. Do not use this product before first activating
the “Weight Only Mode”, if you have implanted electronic
medical devices, such as pacemakers or defibrillators. See
the section on “Weight Only Mode” for more information.
Please refer to the instructions of the manufacturer of
your implanted medical device for further information.
Pregnant women are recommended to use QardioBase is
“Pregnancy Mode” or “Weight Only Mode.”
Smart Feedback
Enable “Smart Feedback Mode” and set your weight
target to have QardioBase display facial expressions
indicating your progression of your weight and body
composition data towards your target.
In “Smart Feedback Mode”, your weight and detailed
body composition data, including weight, % body fat, %
muscle mass, % water, % bone mass and BMI are not
displayed on the scale, but are accessible on the Qardio
App. If you have shoes on, or if you have “Weight Only
Mode” or “Pregnancy Mode” on, QardioBase will only
display your weight.
You can also activate “Haptic Feedback.” With Haptic
feedback, QardioBase vibrates under your feet to indicate
that a measurement is completed. You can activate
“Haptic Feedback” by selecting “Haptic setup” in the
settings of your Qardio App.

11
Weight Only Mode
“Weight Only Mode” will perform a body weight
measurement without body composition analysis. If you
have an implantable device such as a pacemaker or
defibrillator, “Weight Only Mode” must be enabled
before you use QardioBase.
When “Weight Only Mode” is enabled you will see the
icon below, which indicates that body composition is
disabled and the scale will only take a weight
measurement.
If you have an implantable device such as a pacemaker
or defirbrillator, you should always check that you have
“Weight Only Mode” properly enabled by tapping the
scale with your foot before stepping on. When the
weight only mode icon displays you will know it is now
safe to step on the scale to take your measurement.
Pregnancy Mode
QardioBase can be used to measure your weight
progress during this special time, and beyond. In
“Pregnancy Mode” QardioBase performs a body weight
measurement without body composition analysis and
will display a smile rather than your weight. The Qardio
App tracks your weight change during pregnancy, and
after your baby’s birth helps you track your progress
towards your original weight.
A weight measurement will be
taken without body composition.
To ensure that you are in “Weight
Only Mode” please check for this
symbol before taking your
measurement.

12
DETAILED INSTRUCTIONS FOR CORRECT
AND RELIABLE MEASUREMENTS
You can make reliable body weight and body composition
measurements with the following steps:
1. Step on you QardioBase to perform your measurement.
2. Stand still on the platform of the scale with bare feet. Do
not worry if your feet appear too large for the unit, as
accurate measurements can still be obtained if your toes
extend outside the platform.
3. After a few seconds the measurement results will display.
By default, weight will display first, followed by % body fat. If
you have shoes on, or if you have “Weight Only Mode” or
“Pregnancy Mode” on, QardioBase will only display your
weight. The Qardio App will show detailed body
composition data, including weight, % body fat, % muscle
mass, % water, % bone mass and BMI.
If you have set up Wi-Fi you don’t need your phone/tablet to
record your measurement. Step on QardioBase with the metal
circle on the same side as your heels and your feet well apart
for a correct body composition measurement.
As with any scale: in order to ensure safety, as well as to ensure
measurement accuracy, you should always make sure that your
feet and the scale surface are completely dry before stepping
on QardioBase.
Heels positioned on either
side of round feature
Toes may overhang
measurement platform

13
It is important to stand still while on the platform of the scale. If
QardioBase detects too much movement, after five seconds of
attempting to take your measurement, you will be prompted
with the “Hold Still” icon. This will remind you to stand still so
QardioBase can take an accurate reading. You should step off
and repeat the measurement.
If you have set your weight target and have “Smart Feedback
Mode” enabled, QardioBase will display facial expressions
indicating your progression of your weight and body
composition data towards your target. Please see “Activating
Special Modes” for more details.
Body composition measurement requires that your
QardioBase has been setup with accurate information in your
user profile in the Qardio App (height, age, biological sex). You
do not need to complete this information in your profile to just
measure weight.
To monitor progress, compare weight and body composition
measurements taken under the same conditions over a period
of time.
Only step on QardioBase with dry feet and when the surface of
the scale is not wet.
Stand still so QardioBase
can take an accurate
measurement

14
USING QARDIOBASE WITH MULTIPLE USERS
Several users can connect their Qardio account with a single
QardioBase.
The association of one or more Qardio accounts to QardioBase
is important to allow QardioBase to recognize all users in a
household. If someone who does not have an account
associated with the scale steps on QardioBase, only his/her
weight will display and the data with not be attributed to a user
account.
To invite other users to connect to your QardioBase
follow these steps:
1. Download and open the Qardio App on their phone.
2. Create account.
3. Have them step on the scale & set up their profile.
After you take a measurement your name will display on the
scale to indicate the profile the measurement is associated with.
Tap the scale with your foot to select the correct name.
CHANGING WEIGHT MEASUREMENT UNIT
AND OTHER SETTINGS
Weight measurements are automatically set based on the
region setting of the smartphone or tablet when QardioBase is
first used. To change them:
1. Tap the Q menu on the top left of the Qardio App screen
and select Profile.
2. Scroll down to QardioBase settings.
3. Step on QardioBase and put it in configuration mode by
going to go settings and then selecting “Setup your
QardioBase”
You can change the measurement unit to be displayed for your
body weight to Kg, Lb, or St.
Ensure your phone or tablet is already associated to your
QardioBase. If your phone or tablet and your QardioBase are
not already associated, follow the instructions described under
“Using QardioBase for the First Time.”

15
SETTING GOALS
QardioBase allows you to set goals so you can keep track
of your progress in any mode that you are using. If you
have “Smart Feedback Mode” enabled, the facial
expressions displayed upon measurement will reflect your
progress towards the goal that you have set.
To set your goals follow these steps:
1. Open the QardioBase section of your Qardio App.
2. Select the HISTORY tab at the bottom of the
screen to bring up your measurement history.
3. Select the target icon at the top right of the
screen to enter SET GOAL.
4. Slide the circle displaying your current weight to
the left or right to indicate your goal weight.
5. Based on recommended weight loss and gain
rates the Qardio App will show you how many weeks it
will take you to reach your goal weight, and how much
weight you will need to lose or gain each week to stay on
track to meet your goal.
6. Hit the “Save” button located in the top right corner to
record your new goal.
7. To delete your goal press the “x” in the upper left hand
corner of your goal display in SET GOAL.

16
REASSIGNING A MEASUREMENT
QardioBase can store in its memory the measurements of
several pre-defined users. This information is used to
identify and attribute new measurements taken to the
respective user automatically:
• In the event that a measurement is incorrectly attributed
to a user, you can re-assign it to yourself (in this case,
the measurement will automatically be removed from
the profile of the incorrect user).
• In the event that a measurement is attributed to you
incorrectly, you can reject the measurement (in this case,
the measurement will be allocated to a list of unassigned
measurements).
You can follow these steps to re-assign measurements:
1. Tap the Q menu on the top left of the Qardio App screen
and select QardioBase.
2. Select HISTORY to view your measurement history.
3. Select the flag icon in the center at the top of the screen to
enter CLAIM.
3. Swipe to the left on the measurement to claim the
measurement to your measurement list or reject it from
your measurement list.

17
✓Place QardioBase on a flat, hard surface. Although
QardioBase is suitable for use on most surfaces, soft, uneven
flooring can cause the scale to give less reliable
measurements of your weight.
✓Step onto the scale with your feet parallel and weight equally
distributed. Do not worry if your feet appear too large for
the unit, as accurate measurements can still be obtained if
your toes extend outside the platform.
✓Stand still while the scale measures your weight. An accurate
reading will not be possible if you are not standing.
✓Weigh yourself with dry, bare feet. Stand with your feet apart
to avoid your legs touching. The scale cannot accurately
measure body composition if you are wearing shoes, socks or
stockings, or if your feet or the scale surface are not clean.
CHECKLIST FOR AN ACCURATE AND
RELIABLE MEASUREMENT
✓Try to measure your weight each day on the same scale and
at the same time to see consistent trends. Your weight and
body composition will naturally vary over the course of the
day.
✓More accurate measurements will be taken if you measure
yourself undressed, before breakfast, and showering, and
after voiding your bladder.
✓To improve the accuracy of the body composition
percentage analysis, avoid measuring in the following cases:
•High alcohol level.
•High level of caffeine or other stimulants.
•After intense sport activity.
•After heavy meals.
•In case of dehydration problems.

18
✓Ensure accurate data are included in your profile (height,
age, biological sex) in the Qardio App. Inaccurate
information affects the reliability of the body composition
measurement.
✓QardioBase is safe to use by individuals that are 10 years old
or older. People fitted with an implantable medical device
should only use QardioBase in “Weight Only Mode”, which
disables the body composition analysis. Pregnant women
should use QardioBase in “Pregnancy Mode” or “Weight
Only Mode.”
✓Your QardioBase will occasionally perform a calibration. This
will happen more often if the scale is picked up or moved
between measurements. In case of calibration, Step on, or
tap QardioBase with your foot to activate it. Once the scale
turns on, step off. Wait until you see a smile displayed, and
then step back on the scale again to perform your
measurement.

19
BODY COMPOSITION MEASUREMENT
The term “body composition” is used to describe the
percentage of body fat, muscle, water and bone in human
bodies. It is a key metric for overall health and wellness and
provides a more accurate assessment than weight alone.
QardioBase measures % body fat, % muscle mass, % water
composition and % bone mass.
Body fat % is the measure of fat in your body. Knowing your
body composition helps assess health risks related to weight
such as blood pressure, diabetes and heart disease.
QardioBase measures body mass using bio-impedance
analysis. A small and safe signal is sent by the indium tin oxide
(ITO) electrodes on the top of the scale and is analyzed to
determine the impedance of the body. Body composition is
then calculated based on the electrical impedance, weight and
user profile data.
People fitted with an implantable medical device should only use
QardioBase in “Weight Only Mode” which disables body
composition analysis. If you have implanted electronic medical
devices such as pacemakers or defibrillators, do not use
QardioBase before activating “Weight Only Mode.” Please refer
to instructions by the manufacturer of your medical device for
more information. It is recommended that pregnant women use
QardioBase in “Pregnancy Mode” or “Weight Only Mode.”
Hydration levels in the body may affect body fat and body
composition readings. Since the body tends to be dehydrated
after a long night’s sleep, body composition tends to show the
highest level of % fat and % muscle mass and the lowest % water
at wake-up.
You should measure your body composition at the same time of
the day and under consistent conditions in order to obtain the
most reliable trend data.