Qeedji SMH300 User manual

User manual
SMH 30 0
4.13.14 0 0 2C

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Legal notice
SMH 30 0 4.13.14 (0 0 2C_ en)
© 2020 Qeedji
Rights and Responsibilities
All rights reserved. No part of this manual may be reproduced in any form or by any means whatsoever. or by any means whatsoever without the
written permission of the publisher. The products and services mentioned herein may be trademarks and/or service marks of the publisher. or
trademarks of their respective owners. The publisher and the author do not claim any rights to these Marks.
Although every precaution has been taken in the preparation of this document, the publisher and the author assume no liability for errors or
omissions, or for damages resulting from the use of the information contained in this document or the use of programs and source code that can go
with it. Under no circumstances can the publisher and the author be held responsible for any loss of profits or any other commercial prejudice caused
or alleged to have been caused directly or indirectly by this document.
Product information
Product design and specifications are subject to change at any time and ` Qeedji` reserves the right to modify them without notice. This includes the
hardware, the embedded software and this manual, which should be considered as a general guide to the product. The accessories supplied with the
product may differ slightly from those described in this manual, depending on the developments of the various suppliers.
Precautions for use
Please read and heed the following warnings before turning on the power: - installation and maintenance must be carried out by professionals. - do
not use the device near water. - do not place anything on top of the device, including liquids (beverages) or fl ammable materials (fabrics, paper). - do
not expose the device to direct sunlight, near a heat source, or in a place susceptible to dust, vibration or shock.
Warranty clauses
The ` Qeedji` device is guaranteed against material and manufacturing defects for a certain duration. Check the device warranty duration value at the
end of the document. These warranty conditions do not apply if the failure is the result of improper use of the device, inappropriate maintenance,
unauthorized modification, operation in an unspecified environment (see operating precautions at the beginning of the manual) or if the device has
been damaged by shock or fall, incorrect operation, improper connection, lightning, insufficient protection against heat, humidity or frost.
WEEE Directive
This symbol means that your appliance at the end of its service life must not be disposed of with household waste, but must be taken to a collection
point for waste electrical and electronic equipment or returned to your dealer. Your action will protect the environment. In this context, a collection
and recycling system has been set up by the European Union

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1.1
1.2
1.2.1
1.2.2
1.2.3
1.2.4
1.3
1.4
2.1
3.1
3.1.1
3.1.2
3.1.3
3.1.4
3.1.5
3.1.6
3.1.7
3.1.8
3.1.9
3.1.10
3.1.11
3.1.12
3.1.13
3.1.14
3.1.15
3.1.16
3.1.17
3.1.18
3.1.19
3.1.20
3.1.21
4.1
5.1
5.2
6.1
7.1
7.2
7.3
Table of contents
Part I : Description and installation
Introduction
Getting started with the device
Device fixture
Device dimensions
Labelling
Device start-up step
LEDs behaviour
Connectors pin-out
Part II : Applicative user interface
Applicative user interface
Part III : Administration console user interface
Administration console user interface
Configuration > Administrator
Configuration > LAN
Configuration > WLAN
Configuration > SLATEs pairing
Configuration > Push buttons pairing
Configuration > Sensors pairing
Configuration > Busy lights pairing
Configuration > App
Configuration > Servers
Configuration > License
Configuration > Date and time
Configuration > Regionality
Configuration > Tasks
Configuration > Variables
Maintenance > Middleware
Maintenance > Logs
Maintenance > Preferences
Maintenance > Tools
Information > Device
Information > Network
Information > WPAN devices
Part IV : Configuration by script
Configuration by script
Part V : Technical information
Technical specifications
Conformities
Part V I : Contacts
Contacts
Part V II : Appendix
Appendix: Qeedji PowerPoint publisher for SLATE
Appendix: Device status (status.xml)
Appendix: Img2slate tool

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Part I Description and installation

5
1.1Introduction
This manual explains how to install and configure your SMH300 device.
Recommendations and warnings
This device is designed to be used indoor.
This device is intended to work with the power supply unit. This power supply unit must be connected to a mains socket conforming to standard NF C
15-100. If the AC power cable is damaged, it must be replaced. It is possible to order a power supply unit replacement by sending a request to the
email address [e-mail].
This device is a Class A device. In a residential environment, this device may cause radio interference. In this case, the user is asked to take
appropriate measures.
When powering the device from a PoE source, this PoE source must be " Limited Power Source" as defined in EN60950-1: 2006.
The Bluetooth system operates in the 2.4 GHz ISM¹ frequency bands, the operation of which does not require a licence due to the low transmission
power and the low risk of interference. This frequency band is between 2402 and 2 480 MHz.
¹ Industrial, Scientific and Medical.
Content of the package
Items Description Q uantity
Device SMH300 device with Gekkota embedded. 1
Power supply unit 12 V power supply unit with cable of 1.2 m. 1
Labels One on the cardboard packaging and another one at the back of the product.
Additional label can be present in case build-in options. 2

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1.2G etting started with the device
Top face
1 Power supply 12 V DC,
2 Power supply red LED,
3 Status green LED,
4 GPIO1/IR connector,
5 LAN PoE RJ45 connector,
6 SD Card connector,
7 USB2 2.0 Host connector,
8 USB1 2.0 Host connector,
9 WLAN antenna slot.
1
2
3
4
5
6
7
8
9

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1.2.1Device fix ture
The bottom of the SMH300 if often fixed at 220 cm (or 86.61 " ) far from the fl oor, oriented in the right sense, meaning cable output oriented towards
the ceiling.

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1.2.2Device dimensions

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1.2.3Labelling
Product label
The model of the device, the power supply characteristics, the serial number (PSN) and the MAC address are written on a label stuck on the case.
☛ The Q R code on the product label is corresponding to the product identification U RL, for example:
i.q eedji.tech?model= SM H 300& sn= 0092 0-00011& mac.lan1= 00-1C -E6-02 -43-C F .
Packingbox label
This is the label stuck also on the packingbox. It is showing information on:
the device model,
the serial number (PSN).
Some additional labels may be present in case of built-in options.
☛ The serial number of the device could be requested in case of technical support.

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1.2.4Device start-up step
Step 1 (T0 = 0 s)
Device start-up initialisation
Step 2 (T ~ 9 s)
Device start-up finalisation
This phase duration is depending on
some variable values (like NTP),
some network access duration or
some data checking (check-disk)
Step 3 (T ~ 35s)
Nominal mode
During this step, the device has to
play the App content.
*  After firmware upgrade occurred,
in case valid DNS & inactivated
NTP server, it takes ~ 4min30 s.

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1.3LEDs behaviour
LED POWER behaviour (power on device)
State Information
Red OK: Power supplied
Off Error: Power supply issue ¹
LED LAN behaviour (power on device)
State Information
Off There is no network traffic on the Ethernet connector.
Blinking The blinking frequency is indicating the data rate on Ethernet connector.
LED STATUS behaviour depending on device start-up steps
• Step 1: Device start-up initialisation
State Information
Green: continuous OK
Always Off Error: Power supply issue ¹
• Step 2: Device start-up finalisation
State Information
Off OK. This step duration can be from several seconds to several
minutes.
Green blinking: 1 second duration fl ash and periodicity every 2
seconds Error: Boot issue ¹

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• Step 3: Nominal mode
State Information
Green blinking: 1 very short
fl ash (300 ms) spaced 4
seconds apart OK
Green blinking: 2 very short
and consecutive fl ashs (300
ms) spaced 4 seconds apart
Warning: Fail Soft Mode Level 1
Frequent device reboot detected (for example 4 times in less than ½ hour)
Fail Soft Mode message is written on the device status.xml.
The instability has been caused probably by a content media not yet supported by the Gekkota OS.
Consequently, to prevent any further reboot, the content has been invalided. You are invited to remove the
deficient media from your App and publish again to go ahead. ²
Green blinking: 3 very short
and consecutive fl ashs (300
ms) spaced 4 seconds apart
Warning: Fail Soft Mode Level 2
Frequent device reboot detected (for example 4 times in less than ½ hour)
Content is purged
Fail Soft Mode message is written on the device status.xml.
The instability has been caused probably by a content media not yet supported by the Gekkota OS.
Consequently, to prevent any further reboot, the content has been invalided. You are invited to remove the
deficient media from your App and publish again to go ahead. ²
Green blinking: 4 very short
and consecutive fl ashs (300
ms) spaced 4 seconds apart
Warning: Check disk
The device has detected memory corruption on content storage. The media storage is being repaired. This
repair step is called Check-Disk and its duration can be several minutes. During this step, the “ checking the file
system of data partition in progress” message is written on the device status.xml ³
Green blinking: 5 very short
and consecutive fl ashs (300
ms) spaced 4 seconds apart
Warning: errors on system partition
The user has to connect to device Web user interface, go to Maintenance > Tools menu, and click on the
Format or Repair button to solve the problem. ³
Green blinking: 6 very short
and consecutive fl ashs (300
ms) spaced 4 seconds apart
Warning: a firmware upgrade is pending
During this phase, no content is played on the device, do not switch OFF the device.
Green blinking: 7 very short
and consecutive fl ashs (300
ms) spaced 4 seconds apart
Error: write problem on the storage
For an unknown reason, your storage space isn' t usable any more. ³
Off Error. ¹
¹ If the problem persists in despite of an appropriate power-supply, contact [e-mail].
² If the problem persists, it is recommended to find out the media not supported yet by the system and remove it from content.
³ If the problem persists after a partition repairing, contact [e-mail].

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1.4Connectors pin-out
Power supply connector (12 V DC - 1.2 A)
LAN connector
Ethernet RJ-45 PoE. 10/100 BaseT. It is recommended to use shielded cables.
J ack 3.5 mm connector (G PIO1)
N° Name Write/ Read Control
1 Voltage reference 3.3 V
2 GPIO1 IN or OUT CPU/GPIO1
3 Ground
Electrical features
 V in min V in max V OH min V OL max V IH min V IL max
GPIO1 -0.5 V 3.6 V 2.9 V 0.4 V 2.0 V 0.8 V
The 3.3 V pin must not be used as a power supply, but rather as a reference voltage.
Along the device booting, the GPIO is configured as input during some seconds. And then after the system startup, the GPIOs is operational.
The GPIO has a weak pull-up.
It is not recommended to hotplug/unplug the GPIO1 connector, which could damage the device.

14
Three wires input configuration for GPIO1:
Two wires configuration for GPIO1:
Output configuration for GPIO1:

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Part II Applicative user interface

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2.1Applicative user interface
The SMH300 device has a Web user interface that can be accessed with a Web browser. The supported browsers are: Google Chrome , Mozilla Firefox ,
MS-Edge and MS-Edge (Chromium) .
It is accessible from the URL: http://<device_IP_addr>/ .
By default, the login credentials for the device Web user interface are:
login: admin ,
password: admin .
The URL falls automatically into the applicative user interface: http://<device_IP_addr>/.playout/ . This pane allows to watch the App content:
WebDAV directories
Clicking on the parent directory provides access to the root of the device' s WebDAV server, which provides access to directories, among other things:
.playlog/ : location to store data for mediametry,
.resources/ : location to store the resources of the device Web user interface,
.software/ : location to store .frm middleware for updates,
.status/ : location to store the device status file status.xml ,
.upnp/ : location to store device.xml device status for upnp detection,
.assets/ : location to store some of the resources of the device Web user interface,
.playout/ : location to store the App when deployed on the device,
.log/ : location to store the application logs, when they are activated.
.output/ : location of the respective .ppk content sources for the 10 SLATEs. This directory contains also a screenshot.jpg file, capture of the last
viewport content. This file allows to show information message or error message. In case an information message is displayed (like Error: invalid
license or Information: no content), the hub.ppk content could not be updated.
Content update Once paired to a SMH300, with the Index from 1 to 10, the SLATEs are programmed to get their new respective content through WPAN
whose content sources are located on these SMH300 hub WebDAV directories:
http://<SMH300_IP_Addr>/.output/<index>/hub.ppk .
Click on a hub.ppk file from a Web browser to visualize its content.

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Part III Administration console user interface

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3.1Administration console user interface
The SMH300 device has a Web user interface that can be accessed with a Web browser. The supported browsers are: Google Chrome , Mozilla Firefox ,
MS-Edge and MS-Edge (Chromium) .
It is accessible from the URL: http://<device_IP_addr>/ .
By default, the login credentials for the device Web user interface are:
login: admin ,
password: admin .
The URL falls automatically into the applicative user interface¹. At the top right corner, click on the Administration Console button.
¹ For further information, refer to the chapter § Applicative user interface.
With the button at the top right corner 1, choose the language in which your device Web user interface needs to be displayed. The supported
languages are:
English,
Spanish,
German,
French.
◬ It is desirable that your device SMH300 device is on time. When possible, do synchronize it with an NTP server.
This is the Administration console user interface.
◬ After you have changed and saved all your settings in the different panes, be sure to perform a device restart by clicking on the Reboot the
device 2 button so that your changes are fully refl ected.
Click on the device logo 1 at the left top corner to return to the applicative user interface.
◬ If the device does not respond to its IP address, either the device power supply is unplugged, or the Ethernet cable is not connected, or the
network configuration is not properly adjusted. To solve the problem, if your computer and local network supports IPV6, connect an Ethernet cable on
the device and connect to the device Web user interface with its IPV6 address.
For example, for the MAC address value: ` ` 00-1c-e6-02-1e-45` ,
In a Web browser, enter the URL: http://[ fc00::21c:e6ff:fe02:1e45] /.admin/
To obtain the application note reminding some notions about IPV6 configuration, refer to the appropriate application note on the Qeedji Web
site.
1
2

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3.1.1Configuration > Administrator
In the Configuration pane, select the Administrator menu to change:
the hostname,
the login credentials,
the device identification method:
MAC (default),
Hostname ,
UUID .
For security reasons, it may be useful to change the login credentials to access to the device' s Web user interface. Please keep these login credentials
in a safe place afterwards.
☛ The same login credentials are used to access to the WebDAV server.
It is recommended that you enter one unique Hostname value for each device. In case several SMH300 devices are located in different buildings or
geographical locations, we recommend that you enter hostname values with information about the building and the location (e.g. Hall-RD-Paris-1 ).

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3.1.2Configuration > LAN
In the Configuration pane, select the LAN menu to set up the network configuration of the LAN interface of your device.
If your device is not located in a secure network, select:
security: None.
If your device is located and properly declared in a secure network, select 802.1X , then select an 802.1X authentication method supported by your
RADIUS server:
security: 802.1x.
☛ In the context of a secure network, your device must be first declared in your dedicated RADIU S server with a user login / password . Given that
the login credentials used by Q eedji devices for all the 802.1X authentication methods are the LAN MAC address value of the SMH300 device, any
new Q eedji device entry must be registered in your RADIU S server with these specific values with the format aabbccddeeff / aabbccddeeff for a
MAC address AA-BB-CC-DD-EE-FF. Some identification methods may require you add a trusted certificate , used by your RADIU S server and/ or
a client certificate , generated with the MAC address of your device, the radius users credentials and the trusted certificate of the RADIU S
server; For further information, please contact your IT department.
☛ When using a 802.1X certificate with an expiration date, in case your device is not on time or when the expiration date has expired, the device
is not able to access to the network anymore. To work around, you have to insert one U SB stick containing a specific configuration script to set
either a new certificate or update the device date and time.
☛ By default, the device is configured with DHCP activated. In case the DHCP server is not available, after the DHCP timeout, the device ends up
using the static IP address whose default value is 19 2.168.0.2 when it has not been changed yet by the end user.