quadient MACH 6 User manual

Digital Color Inkjet Printer
MACH 6
User Guide

2
SAFETY PRECAUTIONS
THIS EQUIPMENT PRESENTS NO PROBLEM WHEN USED PROPERLY. OBSERVE
SAFETY RULES WHEN OPERATING THE MACH 6 PRINTER.
BEFORE USING PRINTER, READ THIS MANUAL CAREFULLY AND FOLLOW
RECOMMENDED PROCEDURES, SAFETY WARNINGS, AND INSTRUCTIONS:
Keep hands, hair, jewelry and clothing clear of rollers and other moving parts.
Avoid touching moving parts or materials while machine is in use. Before clearing a jam, be sure
machine mechanisms come to a stop.
Always power-down and turn off machine before making adjustments, cleaning the machine, or
performing any maintenance covered in this manual.
Power cord supplied with machine. Plug it into a properly grounded, easily accessible wall outlet near
machine. Failure to properly ground machine can result in severe personal injury and/or fire.
Power cord and wall plug are primary means of disconnecting machine from power supply.
DO NOT:use an adapter plug on power cord or wall outlet.
DO NOT:remove ground pin from power cord.
DO NOT:route power cord over sharp edges or trap it between furniture.
Avoid using wall outlets that are controlled by wall switches or shared with other equipment.
Make sure there is no strain on power cord caused by jamming it between equipment,
walls or furniture.
DO NOT:remove covers. Covers enclose hazardous parts that should only be accessed by a qualified
service representative. Report any cover damage to your service representative.
This machine requires periodic maintenance. Contact your authorized service representative for required
service schedules.
To prevent overheating, do not cover vent openings.
Use this equipment only for its intended purpose.
In addition, follow any specific occupational safety and health standards for your workplace or area.
This manual is intended solely for the use and information of Quadient, its designated agents, customers,
and their employees. The information in this guide was obtained from several different sources that are
deemed reliable by all industry standards. To the best of our knowledge, that information is accurate in all
respects. However, neither Quadient, nor any of its agents or employees shall be responsible for any
inaccuracies contained herein.
Memjet®is a registered trademark.
All other trademarks are the property of their respective holders.
All rights reserved. No part of this book may be reproduced or transmitted in any form or by any means, electronic
or mechanical, including photocopying, recording, or any information storage and retrieval system, without
permission in writing from the publisher.

TABLE OF CONTENTS
3
SAFETY PRECAUTIONS 2
SECTION 1 – Getting Acquainted 6
Front View 6
Entry End & Connections View 7
Print Engine View (Under Printhead Door) 8
Ink Tank View (Behind Ink Tank Door) 9
Print Zone View (Under Clamshell) 10
SECTION 2 – Installing Printer 11
Transport Inspection 12
Tools Needed 12
Choose a Location 12
Operating Conditions 12
Unpacking 13
Contents of Packaging 14
Removing Shipping Materials 15
Install Print Platen & Drip Tray Assembly 16
Attach Media Side Guides and Rear Media Support Guide/Sled 18
Connect Printer 20
Plugging in Printer 20
Connect to Computer 20
Turning Power ON and OFF 20
Install Ink Tanks 21
Install Printhead Cartridge 23
Install Printer Software (Driver & Toolbox) 30
Minimum Comuter System Requirements 30
Connecting Printer via USB 30
Connecting Printer via Network (Ethernet Connection) 33
SECTION 3 – Operating Printer 36
Media Feed Setup 36
Print Zone Reference Tool 36
Position Media Side Guides (Inner and Outer) 37
Adjust Sheet Separators 37
Attach Media Support Wedge Extension 38
Adjust Rear Media Support Guide/Sled Assembly 38
Guide/Sled Positioning Scales & Sled Safety Stop 39
Load Media into Feeder Section (Hopper) 40
Finding the Sweet Spot 40
Position Feeder/Entry Sensor Assembly 41
Adjust Media Thickness 41
Verify “Ignore Exit Sensor” Selection 42
Correcting Misfeeds and Jams in Printer 43
Removing Jammed or Misfed Media 43
Using Printer Touchscreen Display 44
System Status Indicator 45
Job & Maintenance Status 46
Firmware, Date, Time, Relative Humidity Information 47
Printer Status Icon 48
Ink Tank Status 49
Touchscreen Menu Choices and Features 50
Job Menu 50
Stored Jobs 57
Setup Menu 59
Test Print Menu 59
Maintenance Menu 60
Wiper Menu 60
System Test 61

TABLE OF CONTENTS
4
Using Printer Toolbox 62
Opening the Toolbox 62
Toolbox Features 63
Drop-Down Menu Options 63
View Drop-Down 63
Maintenance Drop-Down 76
Service Drop-Down 76
Test Print Drop-Down 77
Printer Driver Properties 78
General Tab 79
Layout Tab 81
Color Tab 83
Import/Export Tab 83
SECTION 4 – Software Setup Information 84
General Software Setup Info 84
Adobe®Acrobat/Reader Setup Tips 85
Setting Up a Job in Bulk Mailer®86
#10 Envelope, Feeding Long-Edge First (Flap First) 86
#10 Envelope, Feeding Short-Edge First 90
SECTION 5 – Maintenance 93
Cleaning Printer and Printer Components 93
Cleaning Feed Rollers and Forwarding Rollers 93
Cleaning Print Engine 94
Cleaning Clamshell Star Wheels 95
Cleaning Ink Revolver Couplings 95
Cleaning Ink Tank Contacts & Prism 96
Replacing Ink Tanks 97
Ink Tank Storage 98
Ink Tank Disposal 98
Cleaning the Printhead 99
Remove/Replace Printhead Cartridge 100
Printhead Storage 102
Printhead Service Life 102
Printhead Disposal 102
Inspecting the Service Station 103
Inspect/Replace Waste Ink Tray 104
Replace Sheet Separators 104
Preparing Printer for Transport 105
Local relocation 105
Remote relocation or shipping 105
PRINTER MAINTENANCE SCHEDULE 108
SECTION 6 – Troubleshooting Guide 109
Identifying & Solving Print Quality Issues 109
Incompatible Paper Type 109
Low Resolution Images/Graphics 109
Air in Printhead Nozzle Area: 110
Clogged/Damaged/Dead Nozzles: 111
Color Mixing Issues: 112
Scuff Marks 113
Smudging Issues 114
Fuzzy/Distorted Print 115
Ink Tank(s) 116
Memjet®Printhead 117
Printer 118
Errors and Warnings 120
Printer Alert Window Messages 120
Toolbox System Status Messages 121

TABLE OF CONTENTS
5
Appendix A – Printer Specifications 126
Appendix B – Supplies and Optional Hardware 127
Appendix C – Backup/Transfer Port 128
Appendix D – Small Media Guide Kit 129
Appendix E – Extended Rear Media Support Guide 130
Appendix F – Magnetic Media Support Assembly 132
Appendix G – Adjustable Exit Wheels Assembly 133
Appendix H – Media Retainer Guide Kit 134
Appendix I – Catch Tray 135
Appendix J – Service Station Maintenance 136
INDEX 141

SECTION 1
GETTING ACQUAINTED
6
SECTION 1 – Getting Acquainted
Front View
1. Touchscreen Display (Control Panel) – Displays Menu and information about Printer
status. You can set Printer features and control Printer functions from this display.
2. Printhead Door – Provides access to Print Engine, Printhead and Service Station.
NOTE: All doors must remain shut when printer is busy (printing, performing maintenance).
3. Soft-Power Button – Used to power-up and power-down the Print Engine.
NOTE: Button illuminates with blue light when Print Engine is powered-up (ON).
4.
Exit Transport Cover – Opens to provide access to media path and Media Transport Belts.
5.
Ink Tank Door – Provides access to Ink Tanks, Waste Ink Tray and Clamshell Latch.
Opening Ink Tank Door disconnects Printer communication to Ink Tanks, allowing for safe Ink
Tank installation/replacement.
NOTE: All doors must remain shut when printer is busy (printing, performing maintenance).
6.
Clamshell – Upper section of Print Engine containing Printhead and Service Station.
Raises up/down based on Media Thickness setting.
To open Clamshell (hinged at rear) and gain access to media path/print area, open Ink Tank
Door
[5]
and release (pull out on) Clamshell Latch
[A]
.
7.
Backup/Transfer Port – Used to backup system/debug log files and stored jobs to a USB
Flash Drive. See “Appendix C – Backup/Transfer Port” for more details.
CAUTION: Do NOT connect devices, other than USB Flash Drives, to this port.
NOTE: This port may NOT be present on all printers.
A
7
6
3
1
5
4
2

SECTION 1
GETTING ACQUAINTED
7
Entry End & Connections View
1.
Media Side Guide - Inner – Used to guide inner edge of Media.
2.
Media Side Guide - Outer – Used to guide outer edge of media.
3.
Feeder/Entry Sensor Assembly (adjustable) – Contains two sensors.
Feeder Sensor is used to control when next piece feeds. Entry Sensor detects
leading edge of media as it enters Print Engine area, and it is used to
measure/monitor media length. Adjustable position accommodates varying media
widths/positions and to avoid problem areas on media surface.
IMPORTANT: Be sure to position sensor assembly over media’s path.
4.
Sheet Separators (four) – Separates each piece of media as it is fed.
5.
Media Support Wedge Extensions – Narrow and Wide Media Support Wedge
Extensions are provided to accommodate a wider variety of different media widths
and lengths. They attach to the Rear Media Support Guide [7].
6.
Feed Rollers (twelve) – Delivers media from Feeder section into Print Engine area.
7. Rear Media Support Guide/Sled – Helps to force media against sheet separation
area. Narrow and Wide Media Support Wedge Extensions attach to this device.
8.
Network Port – Ethernet cable attaches to Printer here
9.
USB Port – USB cable attaches to Printer here.
10.
Interface Port – DB-9 Interface to connect Printer with other equipment (future use)
11.
Main Power Switch, Receptacle and Fuse. – Plug in power cord here.
Switch turns main power ON/OFF. Fuse protects Printer’s electronic circuits.
IMPORTANT! Press Soft-Power Button to power-down Print Engine. Wait until Soft-
Power Button light turns off before you turn off main power switch.
For best system performance, it is recommended to keep Print Engine
powered-up at all times.
7
1
2
3
4
6
5
Back
Panel
8
9
10
1

SECTION 1
GETTING ACQUAINTED
8
Print Engine View (Under Printhead Door)
1. Service Station Sled Motor – Moves Service Station in and out from under Printhead
Assembly for inspection, cleaning or service.
2. Ink Revolver Couplings – Connect ink hoses to Printhead Cartridge. Printhead Latch extends
and retracts couplings from Printhead.
3.
Printhead Latch – When closed connects Ink Revolver Couplings with Printhead Cartridge.
When opened, retracts Ink Revolver Couplings from Printhead Cartridge and provides access
to Printhead Cartridge for removal/replacement.
WARNING! Never attempt to open Printhead Latch manually, severe damage will result. Use
“Release Printhead” or “System Deprime”feature from Touchscreen.
4. Printhead Cartridge – Memjet®Printhead produces an 8.77" (222.8 mm) wide full color print
area.
5.
Service Station – Maintains the Printhead.
The Printhead Assembly lifts and Service Station slides under Printhead to perform Printhead
maintenance and or to cap Printhead. The Service Station slides out from under Printhead and
Printhead Assembly lowers for printing and or “sled inspection”.
Contains 3 major components.
-Wiper Roller – Cleans excess ink and debris from Printhead.
-Cap – Keeps inkjet nozzles hydrated and protected when not in use.
-Tray – Holds above components and initially captures waste ink, which is then pumped into
Waste Ink Tray.
6.
Printhead Assembly Lifter Motor – Lifts and lowers Printhead Assembly.
During printing, Printhead Assembly is lowered.
During Printhead maintenance/cleaning or capping, Printhead Assembly lifts to allow Service
Station to slide under Printhead.
5
4
6
1
2
3

SECTION 1
GETTING ACQUAINTED
9
1
5
2
3
4
Ink Tank View (Behind Ink Tank Door)
1.
Clamshell Latch – Used to release and open Clamshell to clear media jams,
install/exchange Print Platen & Drip Tray and cleaning. Pull Latch out to release.
Open Clamshell slowly to allow “Sump Pump” to remove waste ink from Service
Station Tray and avoid ink spills.
WARNING! To reduce the chance of ink spills from the Service Station Tray, avoid
opening the Clamshell when there is printer activity, such as “wiper transfer”,
occurring.
2. Ink Tank Securing Latches – Used to hold Ink Tanks securely into slots.
NOTE: Make sure both sides, at bottom part of latch, are engaged.
3.
Ink Door Switch – When Ink Tank Door is opened, Switch shuts down
communication between Printer and Ink Tanks for safe removal and replacement.
4. Ink Tanks – Printer has 5 Ink Tanks: Cyan (C), Yellow (Y), Magenta (M), Black (K1),
Black (K2). Each Ink Tank is inserted into its appropriate color slot.
5.
Waste Ink Tray – Catches and absorbs waste ink produced by the system.
This tray is filled with absorbent material.
This tray must be replaced when it becomes saturated. Please inspect routinely.
The tabs located at left and right sides of the tray secure tray to frame. Please be
sure tabs “click” into frame, to secure the tray's position.

SECTION 1
GETTING ACQUAINTED
10
Print Zone View (Under Clamshell)
1.
Entry Sensor Reflector – Reflects sensor beam back to Media Entry Sensor.
The leading edge of the media is detected as media passes between Entry Sensor
and Reflector.
2. Paperpath Surface – Flat metal surface supports media for smooth transport
through Print Area.
3. Clamshell "Open" Switch – Signals Printer when Clamshell Latch is released, and
Clamshell is opened.
4. Clamshell Latch – Used to release and open Clamshell to clear media jams,
install/exchange Print Platen & Drip Tray and cleaning. Pull Latch out to release.
5.
Clamshell Support – Holds up Clamshell during maintenance and service.
6. Printhead Opening – Printhead will be presented in this opening during printing
and during “Inspect Sled” event.
7. Exit Starwheel Assembly – Starwheels allow for media, with freshly printed image,
to be transported smoothly from print area with minimal image transfer.
8.
Media Transport Rollers – Keep media moving through Print Area.
9.
Media Transport Belts – Moves printed media out of the Printer.
10.
Print Platen & Drip Tray – Located under Printhead.
Print Platen supports media during printing process.
Two different Print Platens (High and Low) are provided with printer.
Drip Tray catches any excess ink during printing and purging process.
CAUTION! Make sure this assembly has been properly installed before you power-
up and start using the printer. Be careful not to spill ink when removing assembly.
This assembly must be removed and cleaned routinely to avoid ink overflow.

SECTION 2
INSTALLING PRINTER
11
SECTION 2 – Installing Printer
Before using Printer:
•Conduct Transport Inspection. Upon delivery, inspect packaging and report any issues to the Carrier.
•Gather Tools
•Choose a location for Printer
•Unpack and verify Accessory Box contents
•Remove shipping materials – Yellow Zip-Ties, Foam Block and Shipping Tape
•Install Print Platen & Drip Tray Assembly
•Attach Media Guides to Printer
•Plug in Printer
•Install Ink Tanks
•Install Printhead
•Install Printer Software (Driver & Toolbox).
•Complete setup steps outlined within section titled “Operating Printer”.

SECTION 2
INSTALLING PRINTER
12
Transport Inspection
The printer is shipped in appropriate packaging so that, under normal shipping conditions, it reaches its destination
without damage.
NOTICE: Report damage to the carrier. The carrier is liable for any damage during transport.
Transport and storage should take place under the following conditions:
- At temperatures between -25°C and +50°C (-13 °F to 122 °F).
- At a relative air humidity between 5% and 95%, non-condensing.
- At an atmospheric pressure between 70 kPa and 105 kPa.
Exposure to conditions that are not permissible may lead to damage which is not externally visible.
IMPORTANT Please save packaging materials for future use! It will be required if you ever need to ship printer.
Before shipping, please refer to the section titled “Shipping or Transporting Printer”.
Tools Needed
• Utility Knife and Scissors to open packaging.
• Cutting Pliers (Wire Cutters) to cut yellow zip-ties that secure
wiper motor assembly to service station sled.
• Small Adjustable Wrench to hold nut when removing screws
used to secure Rear Media Support Guide/Sled Assembly.
• #2 Philips Screwdriver to mount Guides.
• Protective, powder-free, Nitrile Gloves.
Should be worn to avoid getting ink on hands when
installing/removing Print Platen and Drip Tray Assembly,
Printhead Cartridge and Ink Tanks.
• Distilled Water to clean/wet Printhead nozzles.
• Non-abrasive, lint free Cloths to clean/wet Printhead nozzles.
• Paper Towels or rags to clean up any ink drips/spills. Do NOT use to clean/wet Printhead nozzles.
Choose a Location
Place Printer on a sturdy level worktable or cabinet at least 9" from any walls.
Use the following methods to verify that the Table and Printer are level:
•A carpenter’s level should be used to make sure Table is level (front to
back and left to right).
•The Bubble Gauge,mounted above the Yellow Ink Tank Latch, can be
used to verify that the Printer is level. Open the Ink Tank Door and
release the Clamshell Latch to access this area.
Protect Printer from excessive heat, dust, and moisture.
Avoid placing Printer in direct sunlight.
Operating Conditions
Operation should take place under the following conditions:
- At temperatures between +15°C and +30°C (59 °F to 86 °F).
With max temperature change of +/- 0.5°C (+/- 0.9°F) per minute.
- At a relative air humidity between 20% and 80%, non-condensing.
- At an atmospheric pressure between 70 kPa and 105 kPa.
- Printer and Print Engine should be protected from excessive environmental debris/dust.
- Printer must be placed on a “Sturdy/Level” surface.
Exposure to conditions that are not permissible may lead to damage which is not externally visible.
Allow printer, Printhead and ink tanks to acclimate to ambient temperature before using the printer.

SECTION 2
INSTALLING PRINTER
13
Unpacking
Please refer to the unpacking sequence, shown below.
NOTE: Packaging materials may vary slightly from what is shown below.
Please save packaging in a safe place, for possible future use.
Two people will be required to safely lift printer and place it onto a sturdy, level worktable.
IMPORTANT: WORKTABLE SURFACE MUST BE LEVEL!
2
4
6
1
3
5
Cut Strapping
Place Printer on Sturdy Level Surface
Lift off
Outer
Box
Remove Foam Insert
Lift off Inner Packaging.
Remove Ink Tanks and Accessories Box.
Carefully Lift
Printer

SECTION 2
INSTALLING PRINTER
14
Contents of Packaging
Items included with the MACH 6 Printer.
1. Rear Media Support Guide/Sled Assembly
(Thumbscrew and mounting screws attached to Printer)
2. Ink Tanks (five, packed in foam molds)
– Cyan, Magenta, Yellow, Black, Black
3. Printhead Cartridge (shown removed from packaging)
4. Media Support Wedge Extensions: Narrow and Wide
(Attach to slots in Rear Media Support Guide/Sled)
5. AC Power Cord
6. Print Platen & Drip Tray Assembly
(Includes High and Low Print Platens)
7. Media Side Guides: Inner and Outer
(Mounting screws attached to Printer)
8. USB Cable
9. Ethernet Cable (Network Cable)
10. Sheet Separators (four spare separators inside bag)
USB Flash Drive – Contains Printer Driver, User Guide,
Quick Start Guide and Installation Video.
(Included in accessories box or attached to sidewall of
printer, as shown.)
4
3
5
7
1
2
6
8
10
9
USB
Flash Drive

SECTION 2
INSTALLING PRINTER
15
Removing Shipping Materials
1. Open the Printhead Door.
2. Locate and Remove the Foam Shipping Block, shown below. Color of foam block may vary.
NOTE: Foam Shipping Block is used to secure Service Station Sled position during transport.
3. Locate, Cut and Remove the two YELLOW Zip-Ties, shown below.
NOTE: Zip-ties are used to secure the wiper motor assembly to the service station sled during transport.
Do NOT cut the white or black zip-ties used to control the position of the ink tubes.
4. Be sure to remove all pieces of cut yellow zip-ties from the printer.
5. Gently close the Printhead Door.
6. Remove protective film from Touchscreen display.
7. Remove masking tape, used to secure the Guide mounting Screws during transport.
WARNING
TO AVOID POSSIBLE DAMAGE TO PRINTER,
DO NOT PLUG-IN OR POWER-UP PRINTER
UNTIL ALL SHIPPING MATERIALS HAVE BEEN REMOVED.
CUT and Remove
Zip-Ties
(two, yellow)
Remove Foam
Shipping Block
color may vary

SECTION 2
INSTALLING PRINTER
16
1
2
Install Print Platen & Drip Tray Assembly
NOTE: Absorbent material, within new Print Platens and Drip Tray, may have some ink deposits on them.
This is normal. Assemblies are installed and tested during quality control process, then they are removed and
packaged in accessories box.
Select appropriate Platen and Install it into Drip Tray:
•Low Platen [1] (3 dots) is for media such as: heavy paper,
envelopes, card stock, cardboard, chipboard, padded
envelopes.
•High Platen [2] (4 dots) is for thin, flexible media, such as:
sheet paper up to and including 32-pound media.
WARNING: If the High Platen is mistakenly used when
feeding media that is heavier than 32-pound paper, this will
cause media feeding (skewing, jamming) and printing
(scuffing, smudging) issues.
Make sure Platen is properly positioned, and fully inserted onto, both Alignment Pins [A], in Drip Tray,
as shown below.
CAUTION
It is extremely important that you get Platen fully inserted onto both Alignment Pins [A], within Drip
Tray. If not installed properly, media transport issues (skewing, jamming) and or damage to the system
may occur.
A

SECTION 2
INSTALLING PRINTER
17
Install Print Platen & Drip Tray Assembly into Printer:
1. Open Ink Tank Door [A].
2. Release, pull out on, Clamshell Latch [B],
to release and raise Clamshell.
3. Insert tabs, at each end of Drip Tray, into frame slots [C] as shown here
Tip: Larger tab, on Drip Tray, faces towards operator side of printer.
4. Verify that the Grounding Spring [D]
makes contact with the bottom of the front
tab on the Drip Tray. Reshape ground
spring as needed.
5. Verify that Print Platen and Drip Tray Assembly are sitting level in the printer, as shown below.
Tip: If front or back of Drip Tray is not
sitting level, check to be sure both tabs
are in slots [C], shown above. If front of
Drip Tray will not drop into front slot
[C], you may have Drip Tray in
backwards. Remove and rotate 180
degrees so the larger tab is at operator
side of printer.
6. Carefully close the Clamshell and Ink Tank Door.
CAUTION
It is extremely important that you get Drip Tray tabs into frame slots [C] and that Platen
is sitting level. If not installed properly, media transport issues (skewing, jamming) and or
damage to the system may occur.
A
B

SECTION 2
INSTALLING PRINTER
18
Attach Media Side Guides and Rear Media Support Guide/Sled
1. Attach Media Side Guides (Inner and Outer)
A. Remove Screws from Mounting Blocks, as shown.
NOTE: There is a button-head screw and a flathead
screw on each block. Keep track of their locations.
B. Position NOTCH (cut-out), located at bottom of Guide, over BAR, as shown.
C. Align holes in Guide with holes in Mounting Block and install screws to secure Guide.
NOTE: Screws are different. Make sure flathead screw[1] is installed into the inner, countersunk,
hole and button-head screw [2] is installed into outer hole in the Guide, as shown below.
Tip: If necessary, Guides can be aligned, so they are perpendicular with each other, by loosening
button-head screw, making adjustment and securing button-head screw.
D. Repeat for other Media Side Guide.
NOTCH
BAR
1
2
Media Side
Guide - Inner
Media Side
Guide - Outer

SECTION 2
INSTALLING PRINTER
19
2. Attach Rear Media Support Guide/Sled Assembly.
A. Remove Knob [3] (thumb screw and washer) and two Flathead Screws [4] from Mounting
Blocks, as shown below.
.
B. Align Nuts, on Mounting Block, before proceeding.
Bottom of Rear Media Support Guide/Sled Assembly has cut-outs
that must fit over Nuts on Mounting Block.
NOTE: Image shown with Guide turned over so you can see
cut-outs for Nuts.
Align Nuts so a flat side is facing the Feed Rollers, as shown.
C. Position Guide so outer holes in Guide fit over the two rear posts (Allen screws), as shown below.
Then loosely install Knob, (thumbscrew and washer).
D. Align holes on top of Guide with holes in the Nuts on Mounting Block, as shown below.
Using the two flathead screws to secure Guide to the Nuts on Mounting Block.
Tip: If Guide is difficult to reposition (slide), after the two flathead screws are tightened, this is an
indication that the Nuts are not sitting inside the cut-outs on the underside of the Guide. See step
“B” above. Loosen screws and reposition Nuts so they fit into the cut-outs.
E. Tighten Knob (thumb screw) to secure position of Rear Media Support Guide/Sled Assembly.
Tip: It may be helpful to use an
Adjustable Wrench, to hold the Nut
from spinning, when removing these
two screws.
3
4

SECTION 2
INSTALLING PRINTER
20
Connect Printer
Plugging in Printer
•Plug power cord into a compatible AC outlet that supplies
100-240VAC, 50/60 Hz and provides earth ground.
•The use of a power protection device is highly recommended, to reduce
damage caused by voltage sags, surges and brown outs.
•Check to make sure Main Power Switch [1] is in the OFF position.
•Plug power cord into receptacle [1], located at rear of Printer.
CAUTION
DO NOT USE AN ADAPTER PLUGS OR EXTENSION CORDS
TO CONNECT PRINTER TO WALL RECEPTACLE.
DO NOT USE OUTLETS CONTROLLED BY WALL SWITCHES.
DO NOT USE OUTLETS THAT SHARE SAME CIRCUIT WITH
LARGE ELECTRICAL MACHINES OR APPLIANCES.
Connect to Computer
Printer can be connected to computer through the following ports:
•USB Port [2] for connecting printer to a local PC.
If you plan to connect the printer via USB, do not connect the USB cable at this time. Wait until you are
prompted to connect the USB cable, during the Printer Software (Driver and Toolbox) installation process.
•Network Port [3] for connecting printer to a network environment.
Tip: Power-up one printer at a time, when similar printers are on the same network.
•Once Printer is connected and set up, opening the Printer
Toolbox displays the Printer(s) available. You can then select
the desired Printer to open its Toolbox screens.
Turning Power ON and OFF
Powering Up Printer:
1. Turn ON the Main Power Switch [1].
2. Press the Soft-Power Button. Button will illuminate with blue light.
NOTE: After Soft-Power Button is pressed, it will take about 30 seconds before
information will appear in the Touchscreen Display. Clamshell section will rise
fully, to recalibrate position, and then lower to the current Media Thickness setting.
Powering Down Printer:
1. Press the Soft-Power Button.
NOTE: After Soft-Power Button is pressed, it may take up to 60 seconds before the printer finishes
preparing the system for shut-down. The Soft-Power Button will turn OFF when finished.
2. When the Soft-Power Button turns OFF it is Safe to turn OFF the Main Power Switch [1].
CAUTION
NEVER TURN OFF THE MAIN POWER SWITCH [1] BEFORE POWERING-DOWN
THE PRINT ENGINE USING THE SOFT-POWER BUTTON.