Konica Minolta Magicolor 3300 User manual

magicolor 3300
User’s Guide
®
1800738-001A

Thank You
Thank you for purchasing a magicolor 3300. You have made an excellent choice. Your
magicolor 3300 is specially designed for optimal performance in Windows, Macintosh,
UNIX and other environments.
Trademarks
KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered
trademarks of KONICA MINOLTA HOLDINGS, INC.
magicolor is a trademark or registered trademark of KONICA MINOLTA PRINTING
SOLUTIONS U.S.A., INC.
Proprietary Statement
The digitally encoded software included with your printer is Copyright © 2003
KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. All Rights Reserved. This
software may not be reproduced, modified, displayed, transferred, or copied in any
form or in any manner or on any media, in whole or in part, without the express
written permission of KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.
Copyright Notice
Copyright © 2003 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC., Marunouchi
Center Building, 1-6-1 Marunouchi, Chiyoda-ku, Tokyo, 100-0005, Japan. All Rights
Reserved. This document may not be copied, in whole or part, nor transferred to any
other media or language, without written permission of KONICA MINOLTA BUSINESS
TECHNOLOGIES, INC.
Manual Notice
KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. reserves the right to make
changes to this manual and to the equipment described herein without notice.
Considerable effort has been made to ensure that this manual is free of inaccuracies
and omissions. However, KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.
makes no warranty of any kind including, but not limited to, any implied warranties of
merchantability and fitness for a particular purpose with regard to this manual.
KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. assumes no responsibility for,
or liability for, errors contained in this manual or for incidental, special, or
consequential damages arising out of the furnishing of this manual, or the use of this
manual in operating the equipment, or in connection with the performance of the
equipment when so operated.
Registering the Printer
Mail (Americas only)—Fill out and send in the registration card enclosed in your
shipment.
Internet—Go to printer.konicaminolta.net/register and follow the instructions given
there.
CD-ROM—Follow the instructions on the Software Utilities CD-ROM.

Contents
Contents
1 Software Installation
Software Utilities CD-ROM ................................................................. 2
Automatic System Software Update 2
Drivers and Utilities 2
Drivers and PPDs 3
Utilities 3
Installing Printer Drivers and Utilities,
Windows Environments ............................................................................ 5
Installing Printer Drivers and Utilities, Macintosh Environments ......... 5
Some Notes to Consider 5
Macintosh—PPDs 6
Macintosh OS 9—PPDs and Utilities Installation 6
OS 9 Step 1. Software Installation 6
OS 9 Step 2. Creating a Desktop Printer 6
USB Connection 6
EtherTalk Connection 7
LPR Connection 7
OS 9 Step 3. System Software 8

Contentsii
Macintosh OS X—PPDs and Utilities Installation 9
OS X Step 1. Software Installation—Automatic 9
OS X Step 2. Creating a Printer Queue 9
OS X Step 3. System Software 10
UNIX, NDPS, NetWare .................................................................... 11
Linux .................................................................................................. 11
2 Using Media
Introduction ....................................................................................... 14
Media Storage and Handling ............................................................. 15
General Notes about Media 18
Media Trays 18
Media Sizes and Print Area ............................................................... 19
Page Margins 20
Image Alignment 21
Output Tray 21
Media ................................................................................................ 21
Plain Paper 24
Special Note about Custom (and Oversized) Media 25
Thick Stock 25
Envelopes 26
Glossy Media 27
Glossy Stock 27
Glossy Toner 27
Label Stock 27
Postcards (Japanese size) 28
Transparencies (Uncoated Only) 29
Loading Media .................................................................................. 31
Preparing the Media 31
Loading and Printing Media 31
Refilling an Upper or Optional Media Tray 31
Refilling a Multipurpose Media Tray 35
Using Media Other Than Plain Paper 36
System Memory (RAM) Requirements ............................................. 41
Basic Functionality 41
Maximum Performance 41
Duplexing .......................................................................................... 41
3 Color Printing
Introduction ....................................................................................... 46
Color Registration ............................................................................. 46
PRISMLASER™Technology ............................................................ 49

Contents iii
Color Management and Control ........................................................ 49
KONICA MINOLTA Color Technology .............................................. 49
Further Information ........................................................................... 50
4 Replacing Consumables
Introduction ...................................................................................... 52
Consumable Life Expectancies ......................................................... 52
Starter Toner Cartridges 54
Replacement Toner Cartridges 54
Transfer Unit 55
Imaging Unit 56
Fuser Unit and Media Feed Roller(s) 56
Replacing a Toner Cartridge ............................................................ 57
Replacing the Transfer Unit .............................................................. 60
Replacing the Imaging Unit .............................................................. 62
Replacing the Fuser Unit .................................................................. 66
5 Maintaining the Printer
Introduction ....................................................................................... 72
Handling the Printer .......................................................................... 72
Cleaning the Printer .......................................................................... 73
6 Troubleshooting
Introduction ....................................................................................... 80
Printing a Status Page ...................................................................... 81
Direct PDF File Printing .................................................................... 82
Adjusting Memory Clients for PDF Printing 82
Printing Preformatted Files Using CrownView 82
Troubleshooting PDF Direct Printing from CrownView 82
Preventing Media Jams .................................................................... 84
Automatic Jam Recovery .................................................................. 85
Understanding the Media Path ......................................................... 86
Understanding Media Jam Status Messages ................................... 87
Clearing Media Jams ....................................................................... 88
Media Jam Duplex 88
Media Jam Feed 89
Multipurpose Tray Jams 89
Upper Media Tray Jams 90
HCIF Media Tray(s) Jams 92
Output Tray Jams 93

Contentsiv
Media Jam Fuser 93
Near Imaging Unit 93
Near Fuser Unit 94
Media Jam Registration and Mismatch Jams 95
Solving Problems .............................................................................. 97
General Problems 97
Media Jams and Media Transport Problems 99
Other Problems 102
Printing Quality 108
Status, Error, and Service Messages .............................................. 114
Status and Error Messages 114
Service Messages 123
HP-GL Error Codes and PCL Error Codes 124
PostScript Errors 125
Additional Assistance ...................................................................... 126
7 Installing Accessories
Introduction ..................................................................................... 128
Antistatic Protection ....................................................................... 129
BuzzBox (Americas Only) ............................................................... 130
What's in the Kit? 130
Installing BuzzBox 130
Using the BuzzBox 131
Dual In-Line Memory Modules (DIMMs) ........................................ 131
Basic Functionality 133
Maximum Performance 133
Installation 133
Duplex Kit (Americas Only) ............................................................. 136
Emulations, Fonts, and Other Software .......................................... 136
Emulations 136
Downloading an Emulation via PageScope Net Care 136
CrownView 137
Downloading an Emulation via a Parallel Interface 137
Downloading an Emulation via an Ethernet Interface 137
Using an Optional Emulation 138
Fonts, Forms, and Signatures 138
KONICA MINOLTA Font & Form Center 138
QFORM 139
PlanetPress 139
Optional Fonts 139
CID Fonts 140

Contents v
High-capacity Input Feeder (HCIF) ................................................ 140
What’s in the Kit? 141
Installation 141
Internal IDE Hard Disk .................................................................... 145
What's in the Kit? 145
Installation 145
Media Trays ................................................................................... 147
SC-215 Color Convenience Copier ................................................. 147
Time-of-Day Clock ......................................................................... 147
Installation 147
Tray Cover ...................................................................................... 149
Installation 149
A Technical Specifications
Requirements .................................................................................. 152
Space Requirements 152
Location Requirements 152
Top View 152
Front View 152
Side View 152
Power Requirements 154
ENERGY STAR Compliance 155
Engine and Controller Specifications .............................................. 156
Print Speed 156
Engine 157
Controller 158
Electrical 159
Voltage and Power 159
Current 160
Environmental 160
Physical 161
Consumable Life Expectancies ...................................................... 162
Starter Toner Cartridges 162
Replacement Toner Cartridges 162
Transfer Unit 164
Imaging Unit 164
Fuser Unit and Media Feed Roller(s) 164
IPP .................................................................................................. 165
Document Option Commands ......................................................... 167
Header/Trailer Page Commands 167
HP-GL Emulation Commands 167
HP PCL 5e Emulation Commands 167

Contentsvi
Lineprinter Emulation Commands 168
Document Formatting 168
Job and Subjob Boundary Commands 169
PJL Command ................................................................................ 169
Menus ............................................................................................. 170
Configuration Chart Conventions 170
Security Menu 170
Operator Control Menu 171
Administration Menu 172
Administration/Communications/Resident NIC/CrownNet Menu 173
EtherTalk Menu 174
LAN Manager Menu 175
NetWare Menu 176
TCP/IP Menu ................................................................................... 177
Regulatory Compliance ................................................................... 178
FCC Compliance Statement 178
Canadian Users Notice 179
CE Marking (Declation of Conformity) 179
Laser Safety 179
International Notices 180
Power Cord 180
Voltage 180
Lithium Batteries 180
Warranty Considerations ................................................................. 181
Index.................................................................................... 183

Software
Installation

Software Utilities CD-ROM2
Software Utilities CD-ROM
If you followed all the steps in the Installation Guide that came with your
printer, then the printer is properly set up, connected to your computer,
plugged in, turned on, and ready to receive the system software, drivers, and
utilities on the Software Utilities CD-ROM.
Put the CD-ROM in your computer’s CD-ROM drive, and the AutoInstaller
begins the installation process.
Automatic System Software Update
The AutoInstaller provides the option to upgrade the printer firmware when
installing a printer driver. This option may also be accessed from the
Additional Software selection on the AutoInstaller’s Main Menu.
If you attempt to download a previous version of system software, an error
page prints stating “Low Release Level.”This prevents an older version of
system software from being downloaded over a newer version.
The system software update aborts without operator intervention if the
system software on the CD-ROM is the same as, or older than, the one
currently installed on the printer controller.
 If you are installing new system software, you may have to wait up to
10 minutes for the update. Do not interrupt the process.
Drivers and Utilities
The printer driver and additional software on the Software Utilities CD-ROM
can be installed on PC, Macintosh, and other computers using any of the
following:
Windows Me
Windows 98
Windows 95 (B minimum)
Windows XP
Windows 2000
Windows NT4
Macintosh OS 9 (version 9.2.1 or
higher) or X (version 10.1.4 or
higher)
UNIX/Linux
NetWare (Versions 5 and 6)
NDPS