Quadra-Fire VOYAGEUR GRAND VOYA-GRAND-MBK User manual

1 7075-208F February 25, 2016
NOTICE: DO NOT DISCARD THIS MANUAL
VOYAGEUR GRAND WOOD INSERT
Automatic Combustion Control (ACC)
Model(s):
VOYA-GRAND-MBK
VOYA-GRAND-PMH
Owner’s Manual
Operation & Care
INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
Contact your dealer with questions on installation, operation, or service.
HOT SURFACES!
Glass and other surfaces are hot
during operation AND cool down.
Hot glass will cause burns.
• Do not touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as
fireplace.
• Alert children and adults to hazards of high temperatures
• High temperatures may ignite clothing or other
flammable materials.
• Keep clothing, furniture, draperies and other flammable
materials away.
WARNING
If the information in these instruc-
tions is not followed exactly, a
fire may result causing property
damage, personal injury, or death.
• Do not store or use gasoline or other flam-
mable vapors and liquids in the vicinity of
this or any other appliance.
• Do not overfire - If heater or chimney con-
nector glows, you are overfiring. Overfiring
will void your warranty.
• Comply with all minimum clearances to
combustibles as specified. Failure to
comply may cause house fire.
WARNING
Fire Risk.
For use with solid wood fuel only.
Other fuels may overfire and generate
poisonous gases (i.e. carbon monoxide).
Installation and service of this appliance should be
performed by qualified personnel. Hearth & Home
Technologies recommends NFI certified profession-
als, or technicians supervised by an NFI certified
professional.
WARNING
NOTE
To obtain a French translation of this manual, please contact
your dealer or visit www.quadrafire.com
Pour obtenir une traduction française de ce manuel, s’il vous
plaît contacter votre revendeur ou visitez www.quadrafire.com

2 7075-208F February 25, 2016
VOYAGEUR GRAND
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Install only on a non-combustible hearth.
Approved for installation and use in factory built zero-clearance fireplaces conforming to
minimum fire chamber specifications. A complete relining of the chimney system with a 6
inch (152mm) diameter listed stainless liner is required.
In Canada a full length 6 inch (152mm) S635 flue liner is required as per ULC S628-93.
WARNING - Inspect and clean chimney frequently. Under certain conditions of use,
creosote buildup may occur rapidly.
Do not connect this unit to a chimney serving another appliance.
DANGER: Risk of electrical shock. Disconnect power supply before servicing. Route
power cord away from unit. Do not route cord under or in front of appliance.
Electrical Rating: 115 VAC 1.4AMPS 60 Hz
Do not use grate or elevate fire. Build wood fire directly on hearth (firebrick).
Do not
overfire. If heater or chimney connector glows, you are overfiring.
Operate only with doors
closed. Open only to add fuel to the fire. Replace glass only with 5mm ceramic available
from your dealer.
Minimum Clearances To Combustible Material
Masonry, Heat Circulating & Factory-Built
USAONLY
A Sidewall to Fuel Loading Door 21.5 in.
B Mantel to Top of unit 25 in.
C Top Trim to Top of unit 23 in.
D Side Trim to Fuel Loading Door 11.5 in.
E Hearth Extension from Glass 16 in.
F H
earth Extenson from Fuel Loading Door 8 in.
Refer to Clearances on other label for Canada
Model:
VOYAGEUR
GRAND
WOOD INSERT
R
CONFORMS TO:
UL 1482, ULC S628-93
Serial No.
007045
DO NOT REMOVE THIS LABEL
Hearth Extension
A
B
C
D
FE
Insert
SideWall
Maximum Mantel Depth - 12 inch (305mm)
Fascia or Trim
Mantel
Fuel Door
JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
2015 2016 2017
ETL4001508
HOT WHILE IN
OPERATION DO NOT
TOUCH, KEEP CHILDREN, CLOTHING AND
FURNITURE AWAY. CONTACT MAY CAUSE
SKIN BURNS. SEE NAMEPLATE AND INSTRUC-
TIONS.
CAUTION:
Factory-Built Floor
Protection under Hearth
Extension
Thermal & Ember Protection
Floor height 0 to 5 inches below Insert
Base: Materials with R value of 2.38
required.
Ember Protection Only
Greater than 5 inches below Insert
Base:
Made in U.S.A. of US and
imported parts.
7075-174D
Mfg by:
U.S. ENVIRONMENTAL PROTECTION AGENCY
Certified to comply with 2015 particulate emission standards at 3.2 g/hr EPA method
28 and 5G. Not approved for sale after May 15, 2020.
This wood heater needs periodic inspection and repair for proper operation. Consult
the owner’s manual for further information. It is against federal regulations to operate
this wood heater in a manner inconsistent with the operating instructions in the
owner’s manual.
1445 N. Highway, Colville, WA 99114
www.quadrafire.com
A. Congratulations
Hearth & Home Technologies welcomes you to our tradition
of excellence! In choosing a Quadra-Fire appliance, you
have our assurance of commitment to quality, durability, and
performance.
This commitment begins with our research of the market,
including ‘Voice of the Customer’ contacts, ensuring we
make products that will satisfy your needs. Our Research
and Development facility then employs the world’s most
advanced technology to achieve the optimum opera-
tion of our stoves, inserts and fireplaces. And yet we are
old-fashioned when it comes to craftsmanship. Each unit
is meticulously fabricated and gold and nickel surfaces are
hand-finished for lasting beauty and enjoyment. Our pledge
to quality is completed as each model undergoes a quality
control inspection.
We wish you and your family many years of enjoyment in
the warmth and comfort of your hearth appliance. Thank
you for choosing Quadra-Fire.
B. Sample of Serial Number / Safety Label
LOCATION: UNDER ASH LIP, PULL OUT TO VIEW
NOTE: Clearances may only be reduced by means
approved by the regulatory authority having jurisdiction
Test Lab & Report
Number
Mfg Date
Serial Number
Model Name
and Welcome to the Quadra-Fire Family!
SAMPLE

February 25, 2016 7075-208F 3
VOYAGEUR GRAND
TABLE OF CONTENTS
Safety Alert Key:
• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
• WARNING! Indicates a hazardous situation which, if not avoided may result in death or serious injury.
• CAUTION! Indicates a hazardous situation which, if not avoided, may result in minor or moderate injury.
• NOTICE: Indicates practices which may cause damage to the appliance or to property.
A. Congratulations..................................................................2
B. Sample of Serial Number / Safety Label............................2
C. Warranty ...........................................................................4
D. Quick Start Guide..............................................................6
1 Listing and Code Approvals
A. Insert Certification.............................................................7
B. BTU & Efficiency Specifications........................................7
C. Mobile Home Approved.................................................... 7
D. Glass Specifications.........................................................7
2 Operating Instructions
A. Your Wood Appliance........................................................8
B. Fire Safety .........................................................................9
C. Overfiring..........................................................................9
D. Combustible/Non-combustible Materials..........................9
E. Seasoned Wood...............................................................9
F. Burning Process................................................................10
G. Automatic Combustion Control (ACC)..............................11
H. Air Controls.......................................................................11
I. Burn Rates and Operating Efficiency................................12
J. Correct Baffle & Blanket Placement..................................12
K. Building A Fire...................................................................13
L. Fuel Reloading Instructions...............................................14
M. Wood Fuel........................................................................14
N. Operating the Blower Control Box with Snap Disc...........15
O. Blower Operating Instructions..........................................15
P. Clear Space .....................................................................16
Q. Frequently Asked Questions ............................................16
R. Opacity (Smoke)...............................................................16
3 Maintenance and Service
A. Disposal of Ashes.............................................................17
B. Chimney and Chimney Connector Inspection/Cleaning...17
C. Appliance Inspection - Routine.........................................17
D. Cleaning Plated Surfaces.................................................17
E. Glass Cleaning .................................................................18
F. Inspect Firebrick...............................................................18
G. Quick Reference Maintenance Guide ..............................19
4 Troubleshooting Guide
5 Service Parts Replacement
A. Glass Replacement - Door Assembly...............................21
B. Blower Replacement.........................................................21
C. Snap Disc Replacement...................................................22
D. Wiring Diagram..................................................................22
E. Door Handle Assembly.....................................................22
F. Baffle Removal.................................................................23
G. Tube Channel Assembly Replacement .............................24
6 Reference Materials
A. Service & Maintenance Log...............................................25
B. Service Parts & Accessories..............................................26

4 7075-208F February 25, 2016
VOYAGEUR GRAND
Hearth & Home Technologies Inc.
LIMITED LIFETIME WARRANTY
H
earth & Home Technologies Inc., on behalf of its hearth brands (”HHT”), extends the following warranty for
H
HT gas, wood, pellet, coal and electric hearth appliances that are purchased from an HHT authorized dealer.
W
ARRANTY COVERAGE:
H
HT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership
o
f the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance
w
ill be free from defects in materials and workmanship at the time of manufacture. After installation, if covered compo-
n
ents manufactured by HHT are found to be defective in materials or workmanship during the applicable warranty period,
H
HT will, at its option, repair or replace the covered components. HHT, at its own discretion, may fully discharge all of its
o
bligations under such warranties by replacing the product itself or refunding the verified purchase price of the product
i
tself. The maximum amount recoverable under this warranty is limited to the purchase price of the product. This warranty
i
s subject to conditions, exclusions and limitations as described below.
W
ARRANTY PERIOD:
W
arranty coverage begins on the date of original purchase. In the case of new home construction, warranty coverage
begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independent,
a
uthorized HHT dealer/ distributor, whichever occurs earlier. The warranty shall commence no later than 24 months
f
ollowing the date of product shipment from HHT, regardless of the installation or occupancy date. The warranty period fo
r
parts and labor for covered components is produced in the following table.
T
he term “Limited Lifetime” in the table below is defined as: 20 years from the beginning date of warranty coverage for
g
as appliances, and 10 years from the beginning date of warranty coverage for wood, pellet, and coal appliances. These
t
ime periods reflect the minimum expected useful lives of the designated components under normal operating conditions.
See conditions, exclusions, and limitations on next page.
Parts Labor Gas Wood Pellet EPA
Wood Coal Electric Venting
XXXXXXX
All parts and material except as
covered by Conditions,
Exclusions, and Limitations
listed
XXX Igniters, electronic components,
and
g
lass
XXXXX Factor
y
-installed blowers
X Molded refractor
yp
anels
XFire
p
ots and burn
p
ots
5
y
ears 1
y
ear X X Castin
g
s and baffles
7 years 3 years X X X Manifold tubes,
HHT chimne
y
and termination
10
y
ears 1 year X Burners, logs and refractory
Limited
Lifetime 3yearsXXXXX Fireboxandheatexchanger
XXXXXXX All replacement parts
be
y
ond warrant
yp
eriod
Warranty Period HHT Manufactured Appliances and Venting
1 Year
Components Covered
3 years
2 years
90 Days
C. Warranty

February 25, 2016 7075-208F 5
VOYAGEUR GRAND
WARRANTY CONDITIONS:
 


 
 !
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 "
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This warranty is void if:
 #!!
$#!!!!!
"
 %
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LIMITATIONS OF LIABILITY:
 '*'!!*
!!!!!!
+8
*+!
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;!<=<>$
<<=<?>@$KN<NOQRU!Z[<8?$<=>@<88U@@?<8$<@?<U@@?Q
8><\<N<@<?<N]@$?$\?QZ>R<NU@@?Q8RZ<N$N]@$?$\<
<=>@<88<NU@@?Q8><\<NO$K<
WARRANTY EXCLUSIONS:
^
 !
*
 N!!!!!!!
*
 @%
^!!"!"!!!!-

 Z*!!-

 N^_`q!!
!!;_{q
;_|q;_}q-
!!!!!!~
;_q!+!!
!"#!*
;_q;_q
*
;_q*;
~_q
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6 7075-208F February 25, 2016
VOYAGEUR GRAND
D. Quick Start Guide
Note: These are generic drawings and may not represent your specific model.
The stove is ready for
normal operation.
23
6
ITEMS NEEDED FOR FIRST FIRE:
LOAD WOOD ADD NEWSPAPER
ADD MORE WOOD
4
ADD KINDLING
LIGHT THE PAPER
7
REDUCE AIR
CONTROL
Set to desired heat
output
5
WARNING! Risk of Fire
Close and securely latch the door after
the fire has started, and after refueling, to
prevent:
• Spillage of smoke, flame and carbon
monoxide
• Spillage of sparks, coals and logs
• Over-firing
DO NOT leave the stove unattended with
the door open.
Starting a fire may not require an open
door for draft. The air control should
supply adequate draft.
10 Pieces of Newspaper, 10-20 Pieces of Dry Kindling
and a Few Pieces of Dry Split Wood.
1
OPEN AIR CONTROLS
LOW
HIGH
BURN RATE CONTROL
Upper Right Corner
LOW
HIGH
BURN RATE CONTROL
Upper Right Corner

February 25, 2016 7075-208F 7
VOYAGEUR GRAND
Model: VOYAGEUR GRAND wood Insert
Laboratory: Intertek
Report No: 100868597PRT-001
Type: Solid Fuel Type, Listed Room Heater
Standard: UL1482 and ULC S628-93 and
(UM) 84-HUD, Mobile Home
Approved.
• Installation and use of any damaged appliance.
• Modification of the appliance.
• Installation other than as instructed by Hearth & Home
Technologies.
• Installation and/or use of any component part not approved by
Hearth & Home Technologies.
• Operating appliance without fully assembling all components.
• Operatingappliancewithout legsattached(ifsupplied with unit).
• Do NOT Overfire - If appliance or chimney connector glows,
you are overfiring.
Any such action that may cause a fire hazard.
1 Listing and Code Approvals
A. Insert Certification
NOTE: Hearth & Home Technologies, manufacturer of
this appliance, reserves the right to alter its products, their
specifications and/or price without notice.
NOTE: This installation must conform with local codes. In the
absence of local codes you must comply with the UL1482, (UM)
84-HUD and NPFA211 in the U.S.A. and the ULC S628-93 and
CAN/CSA-B365 Installation Codes in Canada.
C. Mobile Home Approved
• This appliance is approved for mobile home installa-
tions when not installed in a sleeping room and when
an outside combustion air inlet is provided.
• The structural integrity of the mobile home floor, ceil-
ing, and walls must be maintained.
• The appliance must be properly grounded to the frame
of the mobile home with #8 copper ground wire, and
chimney must be listed to UL103 HT or a listed UL-
1777 full length six inch (152mm) diameter liner must
be used.
• Outside Air Kit, part OAK-ACC must be installed in a
mobile home installation.
Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage.
For assistance or additional information, consult a qualified
installer, service agency or your dealer.
Quadra-Fire is a registered trademark of Hearth & Home
Technologies.
WARNING
Fire Risk.
Hearth & Home Technologies disclaims any
responsibility for, and the warranty will be
voided by, the following actions:
B. BTU & Efficiency Specifications D. Glass Specifications
This stove is equipped with 5mm ceramic glass. Replace
glass only with 5mm ceramic glass. Please contact your
dealer for replacement glass.
EPA Certification #: 912
EPA Certified Emissions: 3.2 grams per hour
*LHV Tested Efficiency: N/A %
**HHV Tested Efficiency: 72.5 %
***EPA BTU Output: 10,700 to 28,600 / hr.
****Peak BTU/Hour Output: 58,600
Vent Size: 6 inches
Firebox Size: 2.35 cubic feet
Maximum Wood Length: 20 inches
Ideal Wood Length: 18 inches
Fuel Seasoned Cord Wood
* Weighted average LHV efficiency using Douglas Fir dimension-
al lumber and data collected during EPA emissions test.
**Weighted average HHV efficiency using Douglas Fir dimen-
sional lumber and data collected during EPA emissions test.
***A range of BTU outputs based on EPA Default Efficiency and
the burn rates from the low and high EPA tests, using Douglas
Fir dimensional lumber.
****Apeak BTU out of the unit calculated using the maximum first
hour burn rate from the High EPA Test and the BTU content of
cordwood (8600) times the efficiency.
TheQuadra-Fire Voyageur Grand Wood Insert (ACC) meets
the U.S. Environmental ProtectionAgency’s crib wood emis-
sion limits for wood heaters sold after May 15, 2015.
This wood heater needs periodic inspection and repair for
proper operation. It is against federal regulations to operate
this wood heater in a manner inconsistent with operating
instructions in this manual.

8 7075-208F February 25, 2016
VOYAGEUR GRAND
Blower Controls
ACC Start-up Air
Control
Burn Rate
Control
Door
Handle
Surround and
Trim Set
Convection Fan
User Guide
2 Operating Instructions
WARNING! DO NOT operate appliance before reading and understanding operating instructions.
Failure to operate appliance according to operating instructions could cause fire or injury.
WARNING
Hot glass will cause burns.
• DO NOT touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as appliance.
• Alert children and adults to hazards of high temperatures.
High temperatures may ignite clothing or other flammable materials.
• Keep clothing, furniture, draperies and other flammable materials away.
HOT SURFACES!
Glass and other surfaces are hot during operation AND cool down.
A. Your Wood Appliance
Figure 8.1- General Operating Parts
If you expect that children may come into contact with this appli-
ance, we recommend a barrier such as a decorative screen.
See your dealer for suggestions.

February 25, 2016 7075-208F 9
VOYAGEUR GRAND
D. Combustible/Non-combustible Materials
• Combustible Material
Material made of or surfaced with wood, compressed
paper, plant fibers, plastics, or any material capable
of igniting and burning, whether flame-proofed or not,
plastered or unplastered.
• Non-combustible Material
Material which willnot ignite and burn. Suchmaterials are
those consisting entirely of steel, iron, brick, tile, slate,
glass or plasters, or any combination thereof.
• Non-combustible Sealant Material
Sealants which will not ignite and burn: Rutland, Inc.
Fireplace Mortar #63, Rutland 76R, Nuflex 304, GE
RTV106 or GE RTB116 (or equivalent).
E. Seasoned Wood
Burn only dry seasoned wood.
• Store wood under cover, out of the rain and snow.
• Dry and well-seasoned wood will not only minimize the
chance of creosote formation, but will give you the most
efficient fire.
• Even dry wood contains at least 15% moisture by weight,
and should be burned hot enough to keep the chimney
hot for as long as it takes to dry the wood out - about one
hour.
• It is a waste of energy to burn unseasoned wood of any
kind.
Dead wood lying on the forest floor should be considered
wet, and requires full seasoning time.
• Standing dead wood can be considered to be about 2/3
seasoned.
• To tell if wood is dry enough to burn, check the ends of
the logs.
• Ifthere are cracksradiatinginall directions fromthecenter,
it is dry.
• If your wood sizzles in the fire, even though the surface
is dry, it may not be fully cured.
C. Overfiring
Do not over-fire.
Over-firing may ignite creosote or will damage
the stove and chimney.
To prevent over-firing your stove, DO NOT:
• Use flammable liquids
• Overload with wood
• Burn trash or large amounts of scrap lumber
• Permit too much air to the fire
• Use of processed solid fuel fire logs
WARNING
Fire Risk
1. Symptoms of Over-Firing
Symptoms of over-firing may include one or more of the fol-
lowing:
• Chimney connector or appliance glowing
• Roaring, rumbling noises
• Loud cracking or banging sounds
• Metal warping
• Chimney fire
2. What To Do if Your Stove is Over-Firing
• Immediately close the door and air controls to reduce
air supply to the fire.
• If you suspect a chimney fire, call the fire department
and evacuate your house.
• Contact your local chimney professional and have your
stove and stove pipe inspected for any damage.
• Do not use your stove until the chimney professional
informs you it is safe to do so.
Hearth & Home Technologies WILL NOT warranty stoves
that exhibit evidence of over-firing. Evidence of over-firing
includes, but is not limited to:
• Warped air tube
• Deteriorated refractory brick retainers
• Deteriorated baffle and other interior components
B. Fire Safety
Toprovidereasonablefiresafety,the followingshouldbegiven
serious consideration:
1. Install at least one smoke detector on each floor of your
home to ensure your safety. They should be located
awayfrom the heatingapplianceandclose to thesleeping
areas. Follow the smoke detector manufacturer’s
placement and installation instructions, and be sure to
maintain regularly.
2. A conveniently located Class A fire extinguisher to
contend with small fires resulting from burning embers.
3. A CO detector should be installed in the room with the
appliance.
4. A practiced evacuation plan, consisting of at least two
escape routes.
5. A plan to deal with a chimney fire as follows:
In the event of a chimney fire:
a Evacuate the house immediately
b. Notify fire department.

10 7075-208F February 25, 2016
VOYAGEUR GRAND
F. Burning Process
In recent years there has been an increasing concern about
air quality. Much of the blame for poor air quality has been
placed on the burning of wood for home heating.
In order to improve the situation, we at Quadra-Fire have
developed cleaner-burning wood appliances that surpass
the requirements for emissions established by our governing
agencies.
These wood appliances must be properly operated in order
to ensure that they perform the way they are designed to
perform.
1. Kindling or First Stage
It helps to know a little about the actual process of burning in
order to understand what goes on inside the appliance. The
first stage of burning is called the kindling stage.
In this stage:
• Wood is heated to a temperature high enough to evapo-
rate the moisture present in all wood.
• Wood will reach the boiling point of water (212°F) and will
not get any hotter until the water is evaporated.
This process takes heat from the coals and tends to cool the
appliance.
Fire requires three things to burn:
• Fuel
• Air
• Heat
If heat is robbed from the appliance during the drying stage,
the new load of wood has reduced the chances for a good
clean burn.
It is always best to burn dry, seasoned firewood. When the
wood isn’t dry, you must open the air controls and burn at a
high burn setting for a longer time to start it burning.
The heat generated from the fire should be warming your
homeand establishing thefluedraft, not evaporatingthemois-
ture out of wet, unseasoned wood, resulting in wasted heat.
2. Second Stage
Inthesecondarystagewoodgivesoffflammablegaseswhich
burn above the fuel with bright flames.
During this stage of burning:
• The flames must be maintained and not allowed to go out
to ensure the cleanest possible fire.
• If the flames tend to go out, it is set too low for your burn-
ing conditions.
Theair control located at theupperrighthandcornerisused to
adjust for burn rates. This is called the Burn RateAir Control.
Figure 11.1 on page 11.
3. Final Stage
The final stage of burning is the charcoal stage. This occurs
when the flammable gases have been mostly burned and
only charcoal remains. This is a naturally clean portion of
the burn. The coals burn with hot blue flames.
• It is very important to reload your appliance while enough
lively hot coals remain in order to provide the amount of
heat needed to dry and rekindle the next load of wood.
• It is best to open the Burn Rate Air and Start-Up Air Con-
trols before reloading. This livens up the coalbed and
reduces excessive emissions (opacity/smoke).
• Open door slowly so that ash or smoke does not exit ap-
pliance through opening.
• Break up any large chunks and distribute the coals so
that the new wood is laid on hot coals.
Air quality is important to all of us, and if we choose to use
wood to heat our homes we should do so responsibly.
Weneedtolearntoburnin the cleanest way possible allowing
us to continue using our wood appliances for many years to
come.
NOTICE: Improper operation can turn any wood appli-
ance into a smoldering environmental hazard.

February 25, 2016 7075-208F 11
VOYAGEUR GRAND
Figure 11 .1 Start-up and Burn Rate Air Controls
Burn Rate Control
ACC Start-up
Air Control
HIGH
LOW
To activate: Push back until it stops
and then pull forward until it stops
G. Automatic Combustion Control (ACC)
Typically, when you build a fire, you open the air controls fully
and monitor the fire to prevent it from going into an overfire
situation and/or burning your wood up too quickly before you
shut down the air controls to the desired burn rate.
Whenusing theAutomaticCombustionControl(ACC)system,
you do not have to continually monitor the fire. Once you
set theACC system it will control the fire for you. Follow the
instructions below to learn how to operate your stove with
ease.
H. Air Controls
1. Start-Up Air Control
The Start-Up Air Control has two primary functions.
The first function is to activate the Automatic Combustion
Control system (ACC).
• Pushthe Start-UpAirControl all the way back until it stops
and then pull forward to the front of the appliance until it
stops. Figure 11.1.
• The frontairchannelopensand allows air to enter the front
of the appliance for approximately 20-25 minutes.
• The front air channel gradually shuts down until it is com-
pletely closed at the end of the 20-25 minutes.
• The fire is now controlled by the air supplied by the Burn
Rate Air Control. Figure 11.1.
• This function should be performed each time you reload
the appliance.
The second function of the Start-Up Air Control is operation
of the rear air system.
• Push the Start-Up Air Control 3/8 inch (9.5mm) back to
allow rear air to enter the firebox. Figure 11.1.
• The rear air is used primarily during a High Burn Rate.
• In some instances rear air is desired during normal oper-
ation to help with combustion of fuel towards the back of
the firebox particularly when burning hardwoods.
• The rear air is controlled independently from the ACC
system.
2. Burn Rate Air Control
• The air supply enters at the upper front of the firebox,
near the top of the glass door.
• This preheated air supplies the necessary fresh oxygen
to mix with the unburned gases, helping to create the
second, third and fourth combustion process.
• This air is regulated by the Burn Rate Air Control.
• There are four settings High, Medium-High, Medium-Low
and Low.
• When the control is raised all the way up it is on the High
setting and when pushed all the down it is on the Low
setting. Figure 11.1.

12 7075-208F February 25, 2016
VOYAGEUR GRAND
Ceramic Blanket
Back of Firebox
Baffle Board
Baffle Retainer Bracket
I. Burn Rates and Operating Efficiency
This wood heater has a manufacturer-set minimum low
burn rate that must not be altered. It is against federal reg-
ulations to alter this setting or otherwise operate this wood
heater in a manner inconsistent with operating instructions
in this manual.
For maximum operating efficiency
1. Burn dry, well-seasoned wood.
2. Follow these burn rate instructions below.
*NOTE: These are guidelines. Actual settings may vary with
type of wood, chimney draft, altitude and other variables.
Burn Rates
1. Starting a Fire and Reloading
• Open both controls fully by raising the Burn RateAir Con-
trol all the way up until it stops and push the Start-up Air
Control back until it stops.
• The blower tends to cool the appliance. Leave the blower
off until the burn is well established, i.e., 30 minutes.
• After loading the appliance with wood and starting the
fire, set both controls to the desired setting by following
the burn rate instructions below.
2. High Burn Rate - Maximum Heat*
• Raise the Burn RateAir Control all the way up until it stops
(top marker) to a fully open position.
• Push the Start-UpAir Control all the way back until it stops
and leave it there.
• This setting over-rides the timer system (ACC) so you
must monitor the fire closely while in this setting.
3. Medium-High Burn Rate - 15,000 to 30,000 BTU/hr*
• Raise the Burn Rate Air Control all the way up until it
stops (top marker) to a fully open position.
• Push the Start-Up Air Control all the way back until it
stops and then pull forward until it stops.
• This activates the timer system (ACC).
4. Medium-Low Burn Rate - 10,000 to 15,000 BTU/hr*
• Raise the Burn Rate Air Control up to the bottom of the
middle marker and stop.
• Push the Start-Up Air Control all the way back until it
stops and then pull forward until it stops.
• This activates the timer system (ACC).
5. Low Burn Rate - Below 10,000 BTU/hr*
• Leave the Burn Rate Air Control at the bottom marker.
• Push the Start-Up Air Control all the way back until it
stops and then pull forward until it stops.
• This activates the timer system (ACC).
*NOTE: These are approximate settings, and will vary with
type of wood or chimney draft. Due to altitude and other
environmental circumstances, this operational information
is a guideline only.
WARNING
Risk of Fire or Chimney Fire.
Avoid Overfire
DO NOT over-ride the Automatic Combustion
Control when the burn rate is set to HIGH
CORRECT POSITION
J. Correct Baffle & Blanket Placement
Ceramic Blanket and Baffle Board MUST be in
contact with the back of the firebox and even with
each other in the front.
Figure 12.1 - Correct Baffle and Blanket Positions
Improper baffle placement may cause:
• Overheating of firebox
• Overheating the chimney
Baffle must be placed properly (see instructions)
Replace baffle if damaged or missing.
WARNING
Fire Risk
Note: These are generic drawings and may not
represent your specific model.
NOTE: A missing, damaged or improperly positioned baffle
is dangerous and may cause damage and poor efficiency. It
will also void your warranty.

February 25, 2016 7075-208F 13
VOYAGEUR GRAND
INCORRECT POSITIONS
Ceramic Blanket and Baffle Board are NOT
in contact with the back of the firebox.
Ceramic Blanket is NOT in contact with the
back of the firebox and NOT even with the
Baffle Board in the front.
Ceramic Blanket is bunched up at the back
of the firebox and NOT even with the Baffle
Board in the front.
Figure 13.1 - Incorrect Baffle and Blanket Positions
Ceramic Blanket
Back of Firebox
Baffle Board
K. Building A Fire
Before lighting your first fire in the appliance:
1. Confirm the baffle and ceramic blanket are correctly
positioned. They should be even with the front tube and
resting on all tubes. See page 12.
2. Remove all labels from glass.
There are many ways to build a fire. The basic principle is
to light easily-ignitable tinder or paper, which ignites the fast
burning kindling, which in turn ignites the slow-burning fire-
wood. Here is one method that works well:
1.
Open the Burn Rate Air and Start-Up Air Controls fully.
2. Place several wads of crushed paper on the firebox floor.
Heating the flue with slightly crumpled newspaper before
adding kindling keeps smoke to a minimum.
3. Lay small dry sticks of kindling on top of the paper.
4. Make sure that no matches or other combustibles are in
the immediate area of the appliance. Be sure the room
is ventilated and the flue unobstructed.
5. Light the paper in the appliance. NEVER light or rekindle
fire with kerosene, gasoline, or charcoal lighter fluid; the
results can be fatal.
6. Oncethekindlingis burning quickly,addseveralfull-length
logs 3 to 4 inches (76 - 102mm) in diameter. Be careful
not to smother the fire. Stack the pieces of wood 1/2 to
1 inch apart (13-25mm); near enough to keep each other
hot,but far enough away from each otherto allow airflow
between them.
7. Set the Burn Rate Air Control and activate the timer sys-
tem (ACC).
8. Whenreadyto reload, It is best to fully openboththeBurn
Rate Air and Start-up Air Controls before reloading.
• This livens up the coalbed and reduces excessive
emissions (opacity/smoke).
• Open door slowly so that ash or smoke does not exit
appliance through opening.
• Large logs burn slowly, holding a fire longer.
•
Small logs burn fast and hot, giving quick heat.
9. As long as there are hot coals, repeating steps 6 through
8 will maintain a continuous fire.
NOTE:
• Build fire on brick firebox floor.
• Do NOT use grates, andirons or other methods to support fuel.
It will adversely affect emissions.
Odors and vapors released during initial operation.
• Curing of high temperature paint.
• Open windows for air circulation.
Odors may be irritating to sensitive individuals.
CAUTION
Fire Risk.
Keep combustible materials, gasoline and other
flammable vapors and liquids clear of appliance.
• Do NOT store flammable materials in the
WARNING
appliance’s vicinity.
• DO NOT USE GASOLINE, LANTERN FUEL, KEROSENE,
CHARCOAL LIGHTER FLUID OR SIMILAR LIQUIDS TO
START OR “FRESHEN UP”A FIRE IN THIS HEATER.
• Keep all such liquids well away from the heater while it is in
use.
• Combustible materials may ignite.

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M. Wood Fuel
Soft woods Hard woods
• Douglas Fir • Oak
• Pine • Maple
• Spruce • Apple
• Cedar • Birch
• Poplar
• Aspen
• Alder
Moisture
The majority of the problems appliance owners experience
are caused by trying to burn wet, unseasoned wood.
• Wet, unseasoned wood requires energy to evaporate the
water instead of heating your home, and
• Causes evaporating moisture which cools your chimney,
accelerating formation of creosote.
Seasoned Wood
• Cut logs to size
• Split to 6 inches (152 mm) or less in diameter
• Air dry to a moisture content of not more than 20%
- Soft wood - about nine months to dry
- Hard wood - about eighteen months to dry
NOTICE: Seasoning time may vary depending on drying
conditions.
Processed Solid Fuel Fire Logs
• NOT permitted for use in this appliance
WARNING
Fire Risk.
•DO NOT BURN GARBAGE OR FLAMMABLE
FLUIDS SUCH AS GASOLINE, NAPTHA OR
ENGINE OIL.
• DO NOT USE CHEMICALS OR FLUIDS TO STARTA
FIRE.
• Do NOT burn treated wood or wood with salt (driftwood).
•May generate carbon monoxide if burn material other
than wood.
May result in illness or possible death.
Hardwood vs Softwood
Your appliance performance depends on the quality of the
firewood you use.
• Seasoned wood contains about 8,000 BTUs per pound .
• Hard woods are more dense than soft woods.
• Hard woods contain 60% more BTUs than soft woods.
• Hardwoodsrequire more time to season, burnslower and
are harder to ignite.
• Soft woods require less time to dry, burn faster and are
easier to ignite.
• Start the fire with softwood to bring the appliance up to
operating temperature and to establish draft.
• Add hardwood for slow, even heat and longer burn time.
•Do NOT burn wet or green wood.
•Store wood in dry location.
•Stack wood so both ends are exposed to air.
Wet, unseasoned wood can cause accumulation of
creosote.
Fire Risk.
WARNING
WARNING
Fire Risk
Do NOT store wood:
• In front of the appliance.
• In space required for loading or ash removal.
L. Fuel Reloading Instructions
1. This appliance has a large door with an exceptional view
of the fire.
• Opens to about 90 degrees and has a built-in stop.
• Door opens 26 inches (660mm) which goes beyond the
standard size hearth pad covering the floor in front of
the appliance.
• May want to use a hearth rug in front of the hearth
pad to protect the flooring from ash spillage and
continuous cleaning of carpet, etc.
2. Open door slowly so that ash or smoke does not exit ap-
pliance through opening.
• Check the level of the ash build-up. Remove ash if it
reaches the top of the brick covers. Ash should not be
spilling over the brick covers onto the ashlip.
• Any ash on the ashlip can be pressed into the door
gasket and shorten the life of the gasket.
• If the ash is left to accumulate on the ashlip it can inter-
fere with the door closing and/or falling out onto the
hearth pad or beyond.
Check the ash level each time you reload.

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Blower Controls Under Ash Lip
MANUAL: over-
rides the internal
snap disc AUTO: Fan with turn ON/OFF
automatically and is controlled
by the internal Snap Disc
NOTE: For maximum efficiency and lowest emissions,
when operating the blower in either the automatic or
manual setting for the low and medium low burn settings
leave the blower off until the burn is well established, i.e.,
30 minutes.
6. The blower is equipped with a rheostat (speed control).
The highest blower speed is obtained by turning the
rheostat on, then adjusting back towards “OFF” as far as
possible without turning the blower off. For a low blower
speed, turn the control knob clockwise as far as possible
Storing Wood
Steps to ensure properly seasoned wood:
• Stack wood to allow air to circulate freely around and
through woodpile.
• Elevate wood pile off ground to allow air circulation
underneath.
• Smaller pieces of wood dry faster. Any piece over 6 in.
(152 mm) in diameter should be split.
• Wood (whole or split) should be stacked so both ends of
eachpieceareexposedtoair.Moredryingoccurs through
the cut ends than the sides.
• Store wood under cover to prevent water absorption
from rain or snow. Avoid covering the sides and ends
completely.
N. Operating the Blower Control Box with
Snap Disc
1. The blower will turn on/off automatically when set to
AUTO. Figure 15.1.
2. When set to MANUAL, the fan will turn on/off only when
you turn it on or off. This setting over-rides the internal
snap disc.
3. Adjust the speed of the fan by turning the HIGH/LOW
knob to the desired setting.
O. Blower Operating Instructions
1. Initial (cold) startup: Open both controls fully by rais-
ing the Burn Rate Air Control all the way up until it stops
and push the Start-up Air Control back until it stops.
The
blower tends to cool the appliance. Leave the blower off
until the burn is well established, i.e., 30 minutes.
2. High Burn Setting: Both controls are open. Burn Rate
Air Control is pulled up and the Start-upAir Control is fully
pushed in. Blower may remain on.
3. Medium High Burn Setting*: Burn Rate Air Control
is closed then opened to 1 inch (pull up )to fully open.
Blower may remain on.
4. Medium Low Burn Setting*: Burn Rate Air Control is
closed then opened to 1/4 inch to 1/2 inch.
Leave the
blower off until the burn is well established, i.e., 30 min-
utes.
5. Low Burn Setting*: Burn Rate Air Control is closed.
Leave the blower off until the burn is well established, i.e.,
30 minutes.
*NOTE: For burn settings 3 to 5 the Start-up Air Control
needs to be pushed in (Open) then pulled forward to acti-
vate the Automatic Combustion Control (ACC).
Figure 15.1
NOTICE!
Do NOT operate a circulating fan within close proxim-
ity, approximately 4 ft (1.2m), of appliance
• Can reverse air flow, blowing hot air into appliance
cavity.
• Can damage appliance blower due to overheating.

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R. Opacity (Smoke)
Opacity is the measure of how cleanly your appliance is
burning.
Opacity is measured in percent:
• 100% opacity is when an object is totally obscured by
the smoke column from a chimney, and
• 0% opacity means that no smoke column can be seen.
As you become familiar with your appliance, you should peri-
odically check the opacity. This will allow you to know how to
burn as nearly smoke-free as possible (goal of 0% opacity).
Q. Frequently Asked Questions
ISSUES SOLUTIONS
Odor from appliance When first operated, this appliance may release an odor for the first several hours. This is
caused by the curing of the paint and the burning off of any oils remaining from manufacturing.
Metallic noise Noise is caused by metal expanding and contracting as it heats up and cools down, similar to
the sound produced by a furnace or heating duct. This noise does not affect the operation or
longevity of the appliance.
Whirring sound The blower may produce a whirring sound which increases in volume as the speed is
increased.
CALL YOUR DEALER for additional information regarding operation and troubleshooting.
Visit www.quadrafire.com to find a dealer.
Figure 16.1 - Clear Space
P. Clear Space
• Do NOT place combustible objects within 4 ft (1.2 m) of
the front of appliance. Figure 16.1.
•Do NOT place combustible objects within 48
inches in front of the appliance.
•High temperatures may ignite clothing, furniture or
draperies.
Fire Risk.
WARNING
NOTICE!
Do NOT operate a circulating fan within close prox-
imity, approximately 4 ft (1.2m), of appliance
• Can reverse air flow, blowing hot air into appli-
ance cavity.
• Can damage appliance blower due to over-
heating.
Maintain 4 ft (1.22m) clearance to
combustible in front of appliance

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When properly maintained, your fireplace will give you
many years of trouble-free service. Contact your dealer to
answer questions regarding proper operation, troubleshoot-
ing and service for your appliance. Visit www.quadrafire.
com to find a dealer. We recommend annual service by a
qualified service technician.
A. Disposal of Ashes
• Frequency: When ash reaches the top of the brick
covers (should not spill over covers). Leave 1/4 inch
(6mm) of ash in the bottom of the firebox.
• By: Homeowner
WARNING! Risk of Fire! Ashes could contain hot embers.
• Place ashes in a metal container with a tight-fitting lid.
• Theclosedcontainershouldbeplacedonanoncombustible
floor or on the ground, well away from all combustible
materials, pending final disposal.
• If the ashes are disposed of by burial in soil or otherwise
locally dispersed, they should be retained in the closed
container until all cinders have thoroughly cooled
B. Chimney and Chimney Connector Inspec-
tion/Cleaning
• Frequency: Every 2 months during heating season or
as recommended by a certified chimney sweep; more
frequently if chimney exceeds or is under 14-16 feet (4.3
to 4.8m) measured from bottom of appliance.
• By: Certified chimney sweep
• Remove all ash from the firebox and extinguish all hot
embers before disposal.
• Allow the appliance to cool completely.
• If your type of installation involves a full reline of the
chimney, it will be necessary to either remove the baffle
fromtheinsert, or remove the insertfrom the fireplace and
disconnecttheventpriortocleaningthechimney. Referto
page 24 inthis manual for instructions onBaffle Removal.
• Ifyour type ofinstallationisdirectconnect within a masonry
chimney, the insert will need to be pulled out from the
fireplace and disconnected from the flue prior to cleaning
the chimney.
• The creosote or soot should be removed with a brush
specifically designed for the type of chimney in use.
• Clean out fallen ashes from the firebox.
• It is also recommended that before each heating season
the entire system be professionally inspected, cleaned
and repaired if necessary.
3 Maintenance and Service
WARNING! Risk of Fire! - Do not use chimney cleaners or
flame colorants in your appliance. It will corrode your pipe.
Creosote - Formation and Need for Removal
• When wood is burned slowly, it produces tar and other
organic vapors, which combine with expelled moisture to
form creosote.
• The creosote vapors condense in the relatively cool
chimney flue of a slow-burning fire.
• As a result, creosote residue accumulates on the flue
lining. When ignited this creosote makes an extremely
hot fire.
• The chimney and chimney connector shall be inspected
everytwo months during the heating season to determine
when a creosote buildup has occurred.
• When creosote has accumulated it shall be removed to
reduce the risk of a chimney fire.
C. Appliance Inspection - Routine
• Frequency: Every 2 months at the same time the chim-
ney and chimney connector are inspected.
• By: Homeowner
Check for:
• Cracks in glass
• Door handle - smooth cam operation
• Baffle and ceramic blanket correct placement
• Baffle for warpage
• Firebrick for cracks, broken or crumbly
• Door gasket. (Dollar bill test). Place a dollar bill between
the stove and the door and then shut the door. If you can
pull the dollar bill out, replace the door gasket.
• Glass frame for loose screws
D. Cleaning Plated Surfaces
• Frequency: As desired
• By: Homeowner
• Clean all the fingerprints and oils from plated surfaces
BEFORE firing the appliance for the first time.
• If not cleaned properly before lighting your first fire, the
oils can cause permanent markings on the plating.
• After the plating is cured, the oils will not affect the finish
and little maintenance is required.
• Wipe clean as needed.
CAUTION! Do not use polishes with abrasives. It will
scratch plated surfaces.

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E. Glass Cleaning
• Frequency: As desired
• By: Homeowner
• Clean glass with a non-abrasive glass cleaner. Abrasive
cleaners may scratch and cause glass to crack.
• If the deposits on the glass are not very heavy, normal
glass cleaners work well. Heavier deposits may be
removed by using a damp cloth dipped in wood ashes or
by using a commercially available oven cleaner.
• After using an oven cleaner, it is advisable to remove any
residue with a glass cleaner or soap and water. Oven
cleanerlefton during the nextfiringcan permanently stain
theglass and damage thefinish on plated metal surfaces.
• A portion of the combustion air entering the firebox is de-
flected down over the inside of the door glass.
• This air flow “washes” the glass, helping to keep smoke
from adhering to its surface.
• When operated at a low burn rate, less air will be flowing
over the glass and the smoky, relatively cool condition of
a low fire will cause the glass to become coated.
• Operating the appliance with the Burn Rate Air Control
and Start-Up Air Control all the way open for 15-20 min-
utes should remove the built up coating.
CAUTION! Handle glass assembly with care. Glass is
breakable.
• Avoid striking, scratching or slamming glass
• Avoid abrasive cleaners
• Do not clean glass while it is hot
F. Inspect Firebrick
• Frequency: After each ash removal
• By: Homeowner
Replace the firebrick if they become crumbly and/or if there
is a 1/4 inch (6.35mm) gap between the bricks.
The firebox is lined with firebrick, which has exceptional in-
sulating properties. Do not use a grate; simply build a fire on
the firebox floor. Do not operate appliance without firebrick.
1. After the coals have completely cooled, remove all old
brick and ash from unit and vacuum firebox.
2. Removenewbricksetfromboxandlayouttothediagram
shown in the instructions that come with the brick set or
refer to the diagram on the service parts list at the end
of this manual.
3. Lay bottom bricks in unit.
4. Install rear bricks on the top of the bottom bricks. Slide
top of bricks under clip on back of firebox wall and push
bottom of bricks back.
5. Install side bricks. Slide top of brick under clips on side
of firebox and push the bottom of the brick until it is flush
with the side of the unit.

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Baffle & Blanket
Optional Blower
Chimney System
Firebrick & Ash Removal
Door & Glass Assemblies
Door Handle
Frequency
MONTHLY,
After Every
Cord of Wood,
OR
After Each
Cleaning
Baffle and blanket placement is critical to heat out-
put, efficiency and overall life of the unit. Make sure
the baffle is pushed all of the way to the back of the
firebox and the blanket is laying flat. Inspect baffle
for cracks.
YEARLY Vacuum the blower impellers.
EVERY 2
MONTHS
or
After Every
2 Cords of
Wood
T he chimney and chimney cap must be inspected for
soot and creosote every two months during the burn
season or more frequency if chimney exceeds or is
under 14-16 ft (4.3m-4.8m) measured from bottom of
appliance.
This will prevent pipe blockage, poor draft, and chim-
ney fires.
Always burn dry wood to help prevent cap blockage
and creosote build-up.
WEEKLY
or
After Every
25 Loads of
Wood
WEEKLY
or
After Every
25 Loads of
Wood
Keep door and glass gasket in good shape to maintain
good burn times on a low burn setting. To test: place
a dollar bill between the stove and door and then
shut the door. If you can pull the dollar out, remove
one washer from door handle behind latch cam and
try again. If you can still pull it out, replace the door
gasket.
Check the glass frame for loose screws to prevent air
leakage. Check glass for cracks.
YEARLY Check the door latch for proper adjustment. This
is very important especially after the door rope has
formed to the stove face.
Check door handle for smooth cam operation.
Task
Baffle
Blanket
Locknut
Door Cross Section
(example)
Latch Cam
Spacing
Washers Square Key
Door Handle
Spring
Handle
Ashes must be cool before you can dispose of the
ashes in a non-combustible container.
Firebrick is designed to protect your firebox. Af-
ter ashes are removed, inspect the firebrick and
replace firebricks that are crumbling, cracked or
broken.
G. Quick Reference Maintenance Guide
CAUTION! Allow the appliance to completely cool
down before performing any cleaning or maintenance.
These are generic drawings and may not represent your model.
Start the first inspection after the first 2 months of use, or if
performance changes, and adjust your schedule according-
ly. Maintenance is required for safe operation and must be
performed to maintain your warranty.

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With proper installation, operation, and maintenance your wood stove will provide years of trouble-free service. If you do
experience a problem, this troubleshooting guide will assist you or a qualified service person in the diagnosis of a problem
and the corrective action to be taken.
Start Fire Problems Possible Cause Solution
Can not get fire started
Excessive smoke or spillage
Burns too slowly
Not enough heat output
Not enough kindling/paper or no
kindling/paper Use dry kindling, more paper. Arrange kindling & wood for air movement.
Not enough air for fire to ignite
Check for restricted termination cap
Check for blockage of outside air kit (if installed).
Check for flue blockage.
Pre-warm flue before starting fire (refer to Building
a Fire Section).
Check for adequate vent height (refer to Chimney
Height Section).
Open window below the appliance towards the
wind.
Wood condition is too wet, too
large Use dry, seasoned wood (refer to Seasoned Wood Section).
Bed of coals not established
before adding wood Start with paper & kindling to establish bed of coals (refer to Building a Fire Section).
Flue blockage such as birds’
nests or leaves in termination
cap
Have chimney inspected for creosote and cleaned
by a certified chimney sweep.
Down draft or negative pressure
Competition with exhaust
devices
Do not use exhaust fans during start-up (refer to
Negative Pressure Section).
Open window below the appliance towards the
wind.
Fire burns too fast
Extremely dry or soft wood
Mix in hardwood.
Mix in less seasoned wood after fire is established
(refer to Wood Fuel Section).
Overdrafting
Check for correct vent height; too much vertical
height creates overdrafting.
Check location of vent termination (refer to
Chimney Termination Requirement Section).
4 Troubleshooting Guide