Quadra-Fire SANTAFEI-MBK User manual

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www.quadrare.com 7019-221D January 21, 2013
SANTA FE PELLET INSERT
O-T L
Tested and
Listed by
Portland
Oregon USA
OMNI-Test Laboratories, Inc.
CUS
Owner’s Manual
Installation and Operation
SANTAFEI-MBK
Model:
SAVE THESE INSTRUCTIONS
NOTICE
• Importantoperatingand
maintenance instruc-
tionsincluded.
• Leavethismanualwith
partyresponsibleforuse
andoperation.
• Read,understandand
follow these instruc-
tionsforsafeinstalla-
tionandoperation.
DO NOT
DISCARD
WARNING
Please read this entire manual
before installation and use of this
pellet fuel-burning room heater.
Failure to follow these instructions
could result in property damage,
bodily injury or even death.
• Donotstoreorusegasolineorotherammablevapors
andliquidsinthevicinityofthisoranyotherappliance.
• Donotoverre-Ifanyexternalpartstartstoglow,you
areoverring.Reducefeedrate.Overringwillvoid
yourwarranty.
• Complywithallminimumclearancestocombustiblesas
specied.Failuretocomplymaycausehousere.
Checkbuildingcodespriortoinstallation.
• InstallationMUSTcomplywithlocal,regional,stateandnational
codesandregulations.
• Contact local building or re ofcials about restrictions and
installationinspectionrequirementsinyourarea.
CAUTION
Testedandapprovedforwoodpelletsandshelled
eldcornfuelonly.Burningofanyothertypeoffuel
voidsyourwarranty.
CAUTION
WARNING
Hot glass will cause burns.
• Donottouchglassuntilitiscooled
• NEVERallowchildrentotouchglass
• Keepchildrenaway
• CAREFULLYSUPERVISEchildreninsameroomas
replace.
• Alert children and adults to hazards of high
temperatures.
High temperatures may ignite clothing or other
ammable materials.
• Keepclothing,furniture,draperiesandotherammable
materialsaway.
HOT SURFACES!
Glassandothersurfacesare
hotduringoperationAND
cooldown.
ToobtainaFrenchtranslationofthismanual,please
contactyourdealerorvisitwww.quadrare.com
Pourobtenirunetraductionfrançaisedecemanuel,
s’ilvousplaîtcontactervotrerevendeurouvisitez
www.quadrare.com
NOTE

Page 2 7019-221D January 21, 2013
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Santa Fe Pellet Insert
and Welcome to the Quadra-Fire Family!
Hearth & Home Technologies welcomes you to our tradi-
tion of excellence! In choosing a Quadra-Fire appliance,
you have our assurance of commitment to quality, durabil-
ity, and performance.
This commitment begins with our research of the market,
including ‘Voice of the Customer’ contacts, ensuring we
make products that will satisfy your needs. Our Research
and Development facility then employs the world’s most
advanced technology to achieve the optimum operation of
our stoves, inserts and replaces. And yet we are old-fash-
ioned when it comes to craftsmanship. Each unit is meticu-
lously fabricated and surfaces are hand-nished for lasting
beauty and enjoyment. Our pledge to quality is completed
as each model undergoes a quality control inspection.
We wish you and your family many years of enjoyment in
the warmth and comfort of your hearth appliance. Thank
you for choosing Quadra-Fire.
SAMPLE:
SERIAL NUMBER LABEL
LOCATION:
Behind left access panel.
SAMPLE: CLEARANCE TO COMBUSTIBLES LABEL
LOCATION: On chain behind right access panel
U.S. ENVIRONMENTAL PROTECTION AGENCY
This model is exempt from EPA certification under 40 CFR
60.531 by definition [Wood Heater (A) "Air-to-Fuel Ratio"].
7019-222C
SANTA FE PELLET INSERT
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SERIAL NO. / NUMÉRO DE SÉRIE
DO NOT REMOVE THIS LABEL / NE PAS ENLEVER L'ÉTIQUETTE
JAN FEB MAR APR MAY JUNE
2011 2012 2013
JULY AUG SEPT OCT NOV DEC
Report / Rapport: 061-S-77d-6.2
Made in China/ Fait Aux Chine
Black letters on silver
background, adhesive
back.
Size: 2.875” w x 3.25” h
007015
O-T L
Tested and
Listed by
Portland
Oregon USA
OMNI-Test Laboratories, Inc.
CUS
Report No.
#061-S-77d-6.2
7019-223D
SAFETY LABEL
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Santa Fe Pellet Insert-MBK
1445 Highway North, Colville, WA 99114
Manufactured by:
www.quadrafire.com
Listed Solid Fuel Room Heater/Pellet Type Insert. Also suitable for Mobile Home Installation. This appliance has been tested
and listed for use in Manufactured Homes in accordance with OAR 814-23-9000 through 814-23-909.
Tested to: ASTM E-1509-2004, ULC S628-93, ULC /ORD-C1482-M1990 Room Heating Pellet Burning Type, (UM) 84-HUD FOR
USE
ONLY WITH PELLETIZED WOOD OR SHELLED FIELD CORN FUEL. Do not use any other type of fuel. OMNI-Test Laboratories,
Inc. has determined that this appliance complies with Canadian Standards Association (CSA) B415.1 and Title 40 of the
U.S. Code of Federal Regulations, Part 60, SubPart AAA.OMNI-Test Laboratories Accrediations: The Standards
Council of Canada, the American National Standards Institute, and the U.S. Environmental Protection Agency.
Route power cord away from unit. Do not route cord under or in front of appliance.
DANGER:
Risk of electrical shock. Disconnect power supply before servicing. Replace glass only with 5mm ceramic available
from your dealer.
To start, set thermostat above room temperature, the appliance will light automatically. To shutdown, set thermostat to below room
temperature. For further instruction refer to owner's manual.
KEEP VIEWING AND ASH REMOVAL DOORS TIGHTLY CLOSED DURING OPERATION.
PREVENT HOUSE FIRES
Install and use only in accordance with manufacturer's installation and operating instructions. CONTACT LOCAL BUILDING
OR FIRE OFFICIALS ABOUT RESTRICTIONS AND INSTALLATION INSPECTION IN YOUR AREA.
WARNING - FOR MOBILE HOMES: Do not install appliance in a sleeping room. An outside combustion air inlet must be
provided. The structural integrity of the mobile home floor, ceiling and walls must be maintained.
Refer to manufacturer's instructions and local codes for precautions required for passing chimney through a combustible wall
or ceiling. Inspect and clean vent system frequently in accordance with manufacturer's instructions.
Do Not Connect This Unit to a Chimney Serving Another Appliance.
Use a 3" or 4" diameter type "L" or "PL" venting system.
Input Rating: 30,000 BTU/HR.
Electrical Rating:
115 VAC, 60 Hz, Start 4.1 Amps, Run 1.1 AMPS.
MINIMUM CLEARANCES TO COMBUSTIBLE MATERIALS
AS A BUILT-IN UNIT
ATop of Hopper Top Vent 2.0 in. 51mm
Rear Vent 2.5 in. 64mm
B Side of Hopper Top/Rear Vent 2.0 in. 51mm
CBack of Hopper Top/Rear Vent 2.5 in. 64mm
D
Vent Pipe to Combustible Top/ Rear Vent 3.0 in. 76mm
A
CB
D
C
B
0 in. Clearance To Exposed Section And Face Trim
Masonry or Zero Clearance
Max. Mantel Depth: 12 in. (305mm)
SIDE WALL
MANTEL
B
D
A
E
F
Face Trim
C
DO NOT REMOVE THIS LABEL
AInsert side to combustible side wall 16 in. 406mm
B Insert top to mantel 12 in. 305mm
CInsert top to max. 2.25 in. to top face trim 4.75 in. 121mm
D
Insert side to max. 2.25 in. to side face trim 10 in. 254mm
EHearth extension to from door opening - front 6 in . 152mm
F Hearth extension from side of door opening 6 in. 152mm
*When constructing floor protection for your pellet appliance, any
parts or materials used, must be non-combustible.
O-T L
Tested and
Listed by
Portland
Oregon USA
OMNI-Test Laboratories, Inc.
CUS

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January 21, 2013 7019-221D Page 3
Santa Fe Pellet Insert
Section 1: Listing and Code Approvals
A. Appliance Certications ......................4
B. Mobile Home Approved ......................4
C. Glass Specications............................4
D. Electrical Rating ..................................4
E. BTU & Efciency Specications..........4
Section 2: Getting Started
A. Design, Installation & Location
Considerations....................................5
B. Locating Your Appliance & Chimney ..6
C. Draft....................................................6
D. Negative Pressure ..............................6
E. Fire Safety ..........................................7
F. Tools & Supplies Needed ...................7
G. Inspect Appliance, Components
and Pre-Check List .............................7
Section 3: Dimensions & Clearances
A. Appliance Dimensions ........................8
B. Clearances to Combustibles
As A Built-In, UL and ULC ..................9
C. Clearances to Combustibles,
Masonry & Zero Clearance.................10
D. Minimum Opening for Masonry and
Factory-Built Fireplace ........................10
E. Hearth Extension ................................10
F. Floor Protection ..................................10
G. Prefabricated Metal Chimney..............10
H. Removing Floor of Factory Built
Fireplace .............................................11
I. Altering Factory-Built Fireplace...........11
Section 4: Vent Information
A. Chimney & Exhaust Connections ........12
B. Venting Termination Requirements ....12
C. Equivalent Feet of Pipe.......................13
D. Pipe Selection Chart...........................13
Section 5: Venting Systems
A. Full Reline with Outside Air-Horizontal 14
B. Full Reline with Outside Air-Vertical....15
Section 6: Mobile Home..................................16
Section 7: Appliance Set-Up
A. Leveling System .................................17
B. Outside Air Kit.....................................17
C. Grille Installation .................................18
D. Door Handle Remvoal ........................19
E. Door Removal .....................................19
F. Adjustable Hearth Support..................20
G. Panel & Trim .......................................21
H. Log Set Placement..............................22
I. Thermostat Installation ........................23
Section 8: Operating Instructions
A. Fuel Size & Material ............................24
B. General Operation Information ...........24
C. Before Your First Fire .........................25
D. Starting Your First Fire........................25
E. Fire Characteristics.............................25
F. Feed Rate Adjustment .......................25
G. Ignition Cycles ....................................26
H. Insert Removal....................................26
I. Frequently Asked Questions...............26
Section 9: Troubleshooting ............................27-29
Section 10: Maintaining & Servicing Appliance
A. Proper Shutdown Procedures.............30
B. Quick Reference Maintenance Chart..30
C. General Maintenance & Cleaning .......30-33
D. High Ash Content Maintenance ..........34
E. Blower Replacement...........................35
F. Igniter Replacement............................36
G. Glass Replacement.............................36
H. Bafe & Brick Removal .......................37-38
Section 12: Reference Material
A. Component Functions.........................39-40
B. Component Locations.........................41
C. Exploded Drawings.............................42
D. Service Parts & Accessories...............43-47
E. Service & Maintenance Log ................48
F. Homeowner’s Notes............................49
G. Warranty Policy...................................50-51
H. Contact Information.............................52
TABLE OF CONTENTS
Safety Alert Key:
• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
• NOTICE: Indicates practices which may cause damage to the replace or to property.

Page 4 7019-221D January 21, 2013
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Santa Fe Pellet Insert
1Listing and Code Approvals
A. Appliance Certication
C. Glass Specications
E. BTU & Efciency Specications
This appliance is equipped with 5mm ceramic glass. Replace
glass only with 5mm ceramic glass. Please contact your
dealer for replacement glass.
This appliance is approved for mobile home installations
when not installed in a sleeping room and when an outside
combustion air inlet is provided.
The structural integrity of the mobile home oor, ceiling, and
walls must be maintained. The appliance must be properly
grounded to the frame of the mobile home and use only listed
pellet vent, Class “L” or “PL” connector pipe.
A Quadra-Fire Outside Air Kit must be installed in a mobile
home installation.
B. Mobile Home Approved
NOTE: This installation must conform with local codes. In
the absence of local codes you must comply with the ASTM
E1509-2004, ULC S628-93, ULC/ORD-C-1482-M1990,
(UM) 84-HUD
D. Electrical Rating
115 VAC, 60 Hz, Start 4.1 Amps, Run 1.1 Amps
*BTU output will vary, depending on the brand of fuel you
use in your appliance. Consult your Quadra-Fire dealer
for best results.
MODEL: Santa Fe Pellet Insert
LABORATORY: OMNI Test Laboratories, Inc
REPORT NO. 061-S-77d-6.2
TYPE: Solid Fuel Room Heater/Pellet Fuel
Burning Type Insert
STANDARD: ASTM E1509-2004, ULC S628-93 and
ULC/ORD-C1482-M1990 Room Heater
Pellet Fuel Burning Type and (UM) 84-
HUD, Mobile Home Approved
Particulate
Emissions Rating: 0.7 grams/hr
*BTU Output: 8,000 - 30,000 / hr
Heating Capacity: up to 1,500 sq. ft. depending
on climate zone
Hopper Capacity: 45 lbs
Fuel: Wood Pellets or Shelled Corn
Shipping Weight: 214 lbs
NOTE: Hearth & Home Technologies, manufacturer of
this appliance, reserves the right to alter its products,
their specications and/or price without notice.
WARNING! Risk of Fire! Hearth&HomeTechnologiesdis-
claimsanyresponsibilityfor,andthewarrantyandagency
listingwillbevoidedbytheaboveactions.
DO NOT:
 • Installoroperatedamagedappliance
 • Modifyappliance
 • Install other than as instructed by Hearth & Home
Technologies
 • Operate the appliance without fully assembling all
components
 • Overre
 • Install any component not approved by Hearth &
HomeTechnologies
 • InstallpartsorcomponentsnotListedorapproved.
Improper installation, adjustment, alteration, service or
maintenancecancauseinjuryorpropertydamage.
Forassistanceoradditionalinformation,consultaqualied
installer,serviceagencyoryourdealer.
Quadra-Fire is a registered trademark
of Hearth & Home Technologies.

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January 21, 2013 7019-221D Page 5
Santa Fe Pellet Insert
2Getting Started
A . Design, Installation & Location Considerations
Warning! Risk of Fire Damagedpartscouldimpairsafe
operation.DoNOTinstalldamaged,incompleteorsubstitute
components.
1. Appliance Location
NOTICE: Checkbuildingcodespriortoinstallation.
• Installation MUST comply with local, regional, state and
national codes and regulations.
• Consult insurance carrier, local building inspector, re
ofcials or authorities having jurisdiction over restrictions,
installation inspection and permits.
It is a good idea to plan your installation on paper, using
exact measurements for clearances and oor protection,
before actually beginning the installation
Consideration must be given to:
• Safety, convenience, trafc ow
• Placement of the chimney and chimney connector.
• If you are not using an existing chimney, place the appli-
ance where there will be a clear passage for a factory-
built listed chimney through the ceiling and roof.
• Installing an optional outside air kit would affect the loca-
tion of the vent termination.
CAUTION! Ifburningshelledeld corn,youmustuseap-
provedventingspecicallydesignedforcorntopreventcorro-
sionordegradation.Followtheinstructionsfromtheventing
manufacturer.
Since pellet exhaust can contain ash, soot or sparks, you
must consider the location of:
• Windows
• Air Intakes
• Air Conditioner
• Overhang, softs, porch roofs, adjacent walls
• Landscaping, vegetation
When locating vent and venting termination, vent above
roof line when possible.
Marginal Location:
• Below peak
Location NOT recommended:
• Not the highest point of the roof
• Wind loading possible
Multi-level Roofs
Windward
Leeward
Recommended:
Outside Air Intake
on windward side
NOT recommended:
Outside Air Intake
on leeward side
Recommended Location:
• Above peak
Recommended:
• Insulated exterior chase
in cooler climates
Recommended Location:
• Above peak
• Inside heated space
Location NOT recommended:
• Too close to tree
• Below adjacent structure
• Lower roof line
• Avoid outside wall
Marginal Location:
• Wind loading possible
NOTICE: Locating the appliance in a location of
considerableairmovementcancauseintermittentsmoke
spillagefromappliance.Donotlocateappliancenear:
• Frequentlyopendoors
• Centralheatoutletsorreturns
Figure 5.1