Quantum StorNext M330 User manual

Customer Training and Documentation
For StorNext M330 product documentation, go to http://www.quantum.com. Hover your mouse
pointer over Support and click the Learn More icon in the Documentation and Downloads
section. In the Select Your Product area, click Choose a Product and select StorNext Products >
StorNext M330 . Click the Documentation tab. Use the following documents:
• StorNext M330 Hardware Guide – Also available from the StorNext M330 GUI. Provides
hardware-specific information.
• StorNext M330 Site Planning Guide – Provides information such as environmental requirements.
• StorNext User’s Guide – Also available from the StorNext M330 GUI. Provides information on
using and managing StorNext software. Additional StorNext software documentation, such as
the Compatibility Guide, is available from http://www.quantum.com.
Licensed Features
1. On the StorNext M330 GUI, go to Configuration > Licenses and review the licensed features.
The following licensed features are factory-installed on the system:
• StorNext File System: Enables the ability to create and modify StorNext-supported file systems.
• StorNext Failover (High Availability): Provides the ability to configure and operate a redundant
server that can quickly assume control of the StorNext file systems in the event of certain
software, hardware and network failures on the primary server.
• SAN Clients: Includes 10 customer StorNext SAN clients for any supported OS. Additional licenses
can be purchased separately.
• Maintenance: A maintenance license is factory-installed.
The following optional features can be purchased separately:
• Storage Manager: Allows StorNext M330 users to archive files to tape or disk.
• Distributed Data Mover (DDM): A Storage Manager option to offload data movement from the
StorNext M330 system.
• Storage Disk: A Storage Manager option allowing use of disk for secondary storage, rather than
tape.
• Vaulting: Allows exporting of managed media from a library, freeing library space.
• Advanced Integrity Module: A Storage Manager option to verify data retrieved from tape.
• Multi-mount: Enables StorNext File System SAN clients to mount file systems from multiple
StorNext Metadata Controllers (MDCs).
• Distributed LAN Clients: Allows connecting StorNext clients over LAN. LAN clients use a SAN
Client as a Distributed LAN Server.
• Replication: Batch replication protects data by copying it elsewhere in the data center or off site.
M330 replication is suitable for workloads of up to 75 MB/s.
Note: Deduplication is not supported on StorNext M330.
© 2012 Quantum | StorageCare Learning 6-67358-01 Rev B June 2012
Quantum’s StorNext M330 is an all-in-one appliance combining the powerful file
sharing capabilities of StorNext with pre-configured hardware and software.
StorNext M330 User Essentials
Basic Configuration (Network, Segmentation)
Edit Network Configuration. Go to Configuration > System. Consult your network administrator
prior to changing any of the information. (StorNext M330 Hardware Guide, “Network
Configuration” section)
Status and Notifications / Alert Options
1. Set up Email notifications. Go to Configuration>Email Notifications >New. (StorNext M330
User’s Guide, “Email Configuration” section)
2. Check the system status on the Home page. (StorNext M330 Hardware Guide, “M330 Status”
chapter)
3. Run various diagnostic health checks by category. Go to Service > Health Check > Run
Selected/Run All
Troubleshooting and Technical Support
1. Review the Admin Alerts and Tickets buttons. Follow the suggested actions in the StorNext M330
User’s Guide. (Refer to the “Service Tickets” section)
2. Review the “Troubleshooting” section in the StorNext M330 Hardware Guide.
3. Review logs and capture support data.
• View log files by category: Reports > Logs
• Download log files for Technical Support. They will need these to troubleshoot problems.
• Service > Capture State > Capture/Download
• Service > Capture DSET > Capture/Download
• Quantum Support will direct you on where and how to transfer these files.
4. Interpret activity and status LEDs as described in the StorNext M330 Hardware Guide. (Refer to
the “StorNext M330 Components and Operations” section)
5. For additional troubleshooting resources and technical support:
• Visit www.quantum.com/ServiceAndSupport to access the Knowledge Base.
• Log and track service requests using Quantum’s Online Service Request System at:
https://onlineservice.quantum.com/OA_HTML/xxibu/jtflogin.jsp
• Contact Quantum Support at 800-284-5101. You will need your system serial number as
described above. For contact information outside the U.S., go to:
http://www.quantum.com/ServiceandSupport/Contacts/Index.aspx
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Basic Operation
1. Log on to GUI using the admin user and default password (password). You should reset this
password. From Tools > User Accounts, select the admin user and enter a new password. Note
and save the password.
2. To add user accounts, select Tools > User Accounts > Add; select the access controls and the
roles you want the user to have.
3. To add a file system, select Configuration > File Systems > New; the number of file systems
can be either two or four. The default is two file systems.
4. Power on and shutdown the StorNext M330 described in the StorNext M330 Hardware Guide.
(Refer to the “Powering on the StorNext M330 System” and “Shutting Down the StorNext M330
System” sections.)
5. Monitoring from the StorNext GUI.
• StorNext M330 Home page: Provides status and capacity monitors for file systems, libraries,
storage disks, and tape drives.
• StorNext Advanced Reporting: generate and view performance statistics for the StorNext M330
system and see how those statistics change over time. Tools > Advanced Reporting
• Monitoring primary and secondary hardware components: shows up-to-date information
about the system board, network ports and Fibre Channel ports for both MDCs, plus the
storage arrays. Reports > Hardware Status
For context Help, click
Hardware (continued)
The metadata array contains SAS HDDs that are in a RAID 1 configuration for StorNext metadata
and journal storage. The metadata array also features redundant power supplies and dual IO
controller paths, enabling automatic IO failover. The StorNext M330 metadata array ships with one
global hot spare, a LUN with a shared file system, and two additional LUNs for user file systems.
Empty Drive Bays
HA File System
Hot Spare File System LUN
File System LUN
Controller A
Expansion Port Connector
(Unused)
Expansion Port Connector
(Unused)
Power / Fan Canister Power / Fan Canister
Controller B
Hardware
The Quantum StorNext M330 is powered by a pair of metadata controllers (MDC) configured for
automatic failover. Each controller has dual power supplies, redundant cooling and dual 8Gb Fibre
Channel ports. Each MDC has two SAS hard disk drives (HDDs) in a RAID 1 configuration. The HDDs
store the CentOS 5.4 OS software and StorNext M330 software.
Power
Switch
USB Ports
(Unused)
Monitor Port
(Unused) LCD Panel
DVD DriveService Tag
StorNext M330
File System Software Empty Drive Bays
Drive 0
Drive 1
Drive 2
Drive 3
Drive 4
Drive 5
Drive 6
Drive 7
Power Supply #1 Power Supply #2
Slot 2 - Reserved
iDRAC Port (For Service Only) Each node
has a unique IP address.
Slot 1 - QLogic Dual Port 8 Gb; QLE2562
FC HBA
Slot 3 - Reserved Slot 4 - Dell PERC Dual Port 6 Gb SAS HBA
USB Ports
(Unused) Three 1 GbE Ports for
network traffic
One 1 GbE Port
(Service only)
Locating the System Serial Number and ID Number
2. You will need to provide your system serial number for technical support.
Help > About > Firmware
In addition, you will need to provide the System ID number when obtaining additional licenses:
Configuration > Licenses
Your System Serial Number:
Your System ID Number: