Quantum StorNext QD7000 Manual

Installation and Setup
Instructions
StorNext QD7000
Firmware 8.40.xx.xx
6-68666-01 Rev A

ii Installation and Setup Instructions
Installation and Setup Instructions, 6-68666-01 Rev A, March 2018 Product of USA.
Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not
limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this
publication from time to time without notice.
COPYRIGHT STATEMENT
© 2018 Quantum Corporation. All rights reserved.
Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior written authorization of
Quantum Corporation is prohibited by law and constitutes a punishable violation of the law.
TRAEMARK STATEMENT
Artico, Be Certain (and the Q brackets design), DLT, DXi, DXi Accent, DXi V1000, DXi V2000, DXi V4000, GoVault, Lattus, NDX, the
Q logo, the Q Quantum logo, Q-Cloud, Quantum (and the Q brackets design), the Quantum logo, Quantum Be Certain (and the Q
brackets design), Quantum Vision, Scalar, StorageCare, StorNext, SuperLoader, Symform, the Symform logo (and design), vmPRO,
and Xcellis are either registered trademarks or trademarks of Quantum Corporation and its affiliates in the United States and/or
other countries. All other trademarks are the property of their respective owners.
Products mentioned herein are for identification purposes only and may be registered trademarks or trademarks of their respective
companies. All other brand names or trademarks are the property of their respective owners.
Quantum specifications are subject to change.

Installation and Setup Instructions iii
Preface
Note: The 8.40.xx.xx firmware (Madrid) is used in the QD7000
(E5600, Titan RAID controller, only). Refer to the NetApp to
Quantum Naming Decoder section for additional information.
This section provides the following information:
•Audience
•Prerequisites
•NetApp to Quantum Naming Decoder
•Product Safety Statements
•Contacts
•Comments
•Quantum Global Services
Audience This manual is intended for storage customers and technicians.

Preface
iv Installation and Setup Instructions
Prerequisites Prerequisites for installing and using this product include knowledge of:
• Servers and computer networks
• Network administration
• Storage system installation and configuration
• Storage area network (SAN) management and direct attach storage
(DAS)
• Fibre Channel (FC) and Ethernet protocols
NetApp to Quantum
Naming Decoder
Use Table 1 to correlate the NetApp product nomenclature to the
equivalent Quantum-storage naming conventions.
Table 1 Product Nomenclature
E-Series NetApp
Product Quantum-Storage Description
Controller-Drive Tray Base System Quantum uses Base System when referring to a drive
tray with the RAID controllers.
Drive Tray Expansion Unit Quantum uses Expansion Unit when referring to a
drive tray with the environmental services modules
(ESMs).
E5600 (Code Name:
Titan)
RAID Controller Four 16Gb/s FC SFP+ host ports
E5500 (Code Name:
Soyuz)
RAID Controller Four 16Gb/s FC SFP+ host ports
E5400 (Code Name:
Pikes Peak)
RAID Controller Four 8Gb/s FC SFP+ host ports
DE6600 (Code Name:
Wembley)
4U 60-drive
enclosure
Sixty 3.5 inch disk drives

Preface
Installation and Setup Instructions v
E5660
• DE6600 4U drive
enclosure
• With E5600 RAID
controllers
(Titan)
Quantum StorNext
QD7000
E5560
• DE6600 4U drive
enclosure
• With E5500 RAID
controllers
(Soyuz)
Quantum StorNext
QD7000
E5460
• DE6600 4U drive
enclosure
• With E5400 RAID
controllers (Pikes
Peak)
Quantum StorNext
QD6000
E-Series NetApp
Product Quantum-Storage Description

Preface
vi Installation and Setup Instructions
Product Safety
Statements
Quantum will not be held liable for damage arising from unauthorized
use of the product. The user assumes all risk in this aspect.
This unit is engineered and manufactured to meet all safety and
regulatory requirements. Be aware that improper use may result in
bodily injury, damage to the equipment, or interference with other
equipment.
WARNING: Before operating this product, read all instructions and
warnings in this document and in the system, safety, and
regulatory guide.
E5424
• DE5600 24-drive
2U drive
enclosure
• Code Name:
Camden
• With E5400 RAID
controllers (Pikes
Peak)
Quantum StorNext
QS2400
E5412
• DE1600 12-drive
2U drive
enclosure
• Code Name:
Ebbets
• With E5400 RAID
controllers (Pikes
Peak)
Quantum StorNext
QS1200
E-Series NetApp
Product Quantum-Storage Description

Preface
Installation and Setup Instructions vii

Preface
viii Installation and Setup Instructions
Contacts For information about contacting Quantum, including Quantum office
locations, go to:
http://www.quantum.com/aboutus/contactus/index.aspx
Comments To provide comments or feedback about this document, or about other
Quantum technical publications, send e-mail to:
[email protected]
Quantum Global
Services
Accelerate service issue resolution with these exclusive Quantum
StorageCare services:
•Service and Support Website - Register products, license software,
browse Quantum Learning courses, check backup software and
operating system support, and locate manuals, FAQs, firmware
downloads, product updates and more in one convenient location.
Benefit today at:
http://www.quantum.com/serviceandsupport/get-help/
index.aspx#contact-support
•eSupport - Submit online service requests, update contact
information, add attachments, and receive status updates via email.
Online Service accounts are free from Quantum. That account can

Preface
Installation and Setup Instructions ix
also be used to access Quantum’s Knowledge Base, a
comprehensive repository of product support information. Get
started at:
http://www.quantum.com/customercenter/
For further assistance, or if training is desired, contact the Quantum
Customer Support Center:
North America 1-800-284-5101 (toll free)
[phone]
EMEA [phone] (toll free)
[phone]
APAC [phone] (toll free)
[phone]
For worldwide support:
http://www.quantum.com/serviceandsupport/get-help/
index.aspx#contact-support

Confirm that your location provides 240-volt AC power.
Obtain a standard 19-inch (48.3-cm) rack to fit 4U trays with these dimensions:
Before installing the hardware
Tray Height Width Depth Max Weight
60-drive 236.2 lb
(107.1 kg)
32.50 in.
(82.55 cm)
17.75 in.
(45.08 cm)
7.00 in.
(17.78 cm)
Install any required host bus adapters (HBAs) in the data hosts as well as any
required switches. Refer to the NetApp Interoperability Matrix at
http://mysupport.netapp.com/matrix for compatibility information.
For additional instructions
Go to the E-Series and EF-Series Systems Documentation Center:
http://mysupport.netapp.com/eseries.
Download these documents from the Getting Started and Installing &
Configuring sections of the page.
For additional help
For your safety
Review the Safety Notices document included in the box, and pay close attention
to the precautions for moving and installing hardware.
Installation and Setup Instructions
for E-Series 60-Drive Trays
E2760 and E5660 controller-drive trays
DE6600 expansion drive trays
Task Document
Preparing your site Site Preparation Guide
Installing a
NetApp cabinet
3040-40U Cabinet Installation Guide
Installing the rails, trays,
and drives
Controller-Drive Tray and Related Drive Tray
Installation Guide
Cabling the hardware E-Series and EF-Series Hardware Cabling Guide
Choosing a
management method
SANtricity Storage Manager Express Guides
SANtricity Power Guides for Advanced Users
Installing and using
SANtricity software
SANtricity Storage Manager Express Guides
SANtricity Power Guides for Advanced Users
210-06665+A0
2
1
NetApp Support: http://mysupport.netapp.com/
NetApp Training: http://www.netapp.com/us/services-support/university/learning.aspx
NetApp Videos: https://www.brainshark.com/go/netapp-sell/library.html
Before you begin
Unpack & Prepare
Install Hardware
Connect Drive Trays
Connect Data Hosts
Choose Management Method
Apply Power
Install & Use SANtricity® Software

You need additional tools and equipment to complete the installation tasks.Unpack all boxes and compare the contents to the items on the packing slip.
You will find these items in the boxes.
Controller-drive tray
Drive trays, if ordered
Drives (HDD or SSD)
(20 to 60 for each tray)
Front bezel 4 handles to lift and move the tray
(or you can use a lift)
Cabinet rails and mounting hardware Power cords for your country
(two for each tray)
I/O cables and transceivers, if ordered
Ethernet cables, if ordered
(as needed to connect
to the management station)
Serial cables
(as needed for diagnostics or installation)
SAS cables
(included only with the drive trays)
Phillips No. 2 screwdriver
Medium flat-blade screwdriver
ESD wrist strap
Host bus adapter (HBA)
(installed in each data host)
SAN switch
(optional, depending on host topology)
Management station
(for SANtricity software)
Power drill with Phillips head bit
Flashlight
Mechanized lift
Optional Tools
Unpack the boxes Obtain tools
and other equipment

Locate the chassis serial number. You can find the number on the packing slip, in
your confirmation email, or on the controller-drive tray after you unpack it. WARNING: Install hardware from the bottom of the cabinet up
to the top to prevent the equipment from toppling over.
Left and right rails
Left and right rear hold-down brackets for additional bracing, if needed
You need this hardware to install the rails (the kit also includes extra screws):
16 screws (8 for the rails, 4 for the brackets, 4 for securing the tray)
8 washers (used only for cabinets with square holes)
1
Extend the rail by loosening the two adjustment screws.
Starting at the lowest available position in the cabinet, align the holes on the
ends of the rail with the holes on the cabinet. Confirm that the rail is level.
Secure the front of the rail to the cabinet by counting down from the top of the
rail and inserting two screws into the 2nd and 4th rail holes. Use the washers if
the cabinet has square holes.
Secure the rear of the rail to the cabinet with two screws (and washers if the
cabinet has square holes). Use the same set of holes as in the front.
If you plan to ship an empty tray in the cabinet, secure the hold-down
brackets to the back of the cabinet by counting up from the bottom of the
rail and inserting screws into the 8th and 11th cabinet holes. The tray must be
empty when shipped.
4
5
1
2
3
Cabinet
Front
Go to the NetApp Support Site: http://mysupport.netapp.com2
aIf you are a... Follow these steps...
From the top menu, select Products > My Products.
Confirm that the new serial number is listed.
If it is, go to “Install the rails.” If it is not, follow the
instructions below to register the hardware.
After your registration is approved, you can download
SANtricity software. The approval process might take
up to 24 hours.
NetApp customer who has
registered hardware before
A reseller customer or a new
NetApp customer
1
2
3
From the top menu, select Products > Register
Products.
Enter the product serial number, and click Submit.
Enter the requested details, and click Submit.
1
2
3
Sign into the site:
3
If you do not already have a NetApp account, click Register Now to create
an account.
If you already have a NetApp account, click Sign In, and enter your username
and password.
Determine whether you need to register the hardware, as follows:
4
2nd
4th
Adjustment Screws
Rear Hold-Down Bracket
11th
8th
1st
Register the hardware Install the rails

Install the rails Install the trays
WARNING: An empty tray weighs approximately 132 lb
(60 kg). Four persons are required to safely move an empty tray. If
drives are installed, a mechanized lift is required.
To access the tray, remove the outer packing box. Then, fold down the flaps on
the inner box.
Put on the ESD wristband to protect the drives from static electricity.
Release the levers on the top drive drawer. Then, slide the drawer out by
using the levers.
Raise the handle on the drive to vertical.
1 1
2
3
If you are using a mechanized lift, you do not need the tray handles. If you are
lifting and moving the tray by hand, attach the four handles. Push up on each
handle until it clicks into place.
4
2
3
1
2
Place the back of the tray (the end with the connectors) on the rails.
Supporting the tray from the bottom, slide it into the cabinet. If you are using the
handles, use the thumb latches to detach the handles as you slide the tray in.
5Secure the tray to the front of the cabinet by inserting two screws in the 1st and
3rd holes (counting down from the top) on each side.
!
1st
3rd
Starting with the leftmost slot at the front, align the two raised buttons on the
drive with the notches on the drawer. Then, pressing gently on the top of the
drive, rotate the drive handle down until the drive snaps into place.
4
Install the remaining drives. If you are installing fewer than 60 drives, if you
have solid state drives (SSDs), or if your drives have dierent capacities:
5
Install drives in the front four slots of each drawer (a minimum of 20 drives in
each tray) to maintain adequate airflow for cooling.
Distribute any remaining drives across the drawers. If possible, install an equal
number of each type of drive in each drawer to allow for the creation of Drawer
Loss Protected volume groups or disk pools.
Distribute any SSDs evenly across the drawers.
Slide the drawer back in by pushing it from the center and closing both levers.
Attach the bezel to the front of the tray.
6
7
Do not install more than five SSDs in each drawer (no more than 25 SSDs in
each tray) or the power source in the drawer could fail.
Install the trays Install the drives
CAUTION: To avoid damaging the hardware, never move a 60-drive tray if
drives are installed. You must remove all drives before moving the tray.

Skip this section if you did not install expansion drive trays. Refer to the
Hardware Cabling Guide if you have more than two expansion drive trays or
you are using another configuration than what is shown.
Recommended cabling for E5660
Recommended cabling for E2760
Refer to the figures to connect SAS cables between the controllers in the
controller-drive tray and the environmental service modules (ESMs) in the
expansion drive trays.
Controller-Drive Tray
Controller B
Controller A
Expansion Drive Tray
Expansion Drive Tray
ESM A
ESM B
ESM A
ESM B
Two expansion drive trays
(installed above and below
the controller-drive tray)
Controller-Drive Tray
Controller B
Controller A
Expansion Drive Tray
ESM A
ESM B
One expansion drive tray
(60-drive tray shown, but you
can connect to 12-drive or
24-drive trays)
Two expansion drive trays
(shown below the
controller-drive tray)
Controller-Drive Tray
Controller B
Expansion Drive Tray
Expansion Drive Tray
Controller A
ESM A
ESM B
ESM A
ESM B
Refer to the figures to connect SAS cables between the controllers in the
controller-drive tray and the environmental service modules (ESMs) in the
expansion drive trays. Confirm that the blue tabs on the SAS cables face the
bottom of the cabinet, and make sure each connector clicks into place.
One expansion drive tray
(60-drive tray shown, but you
can connect to 12-drive or
24-drive trays)
Controller-Drive Tray
Expansion-Drive Tray
Controller A
Controller B
ESM A
ESM B
Confirm that the blue tabs on the SAS cables face the bottom of the
cabinet, and make sure each connector clicks into place.
Connect to the drive trays
(if installed)
Connect to the drive trays
(continued)

WARNING: Risk of electrical shock — Before connecting the power
cords, make sure that both power switches on each tray are o.
Confirm that the two power switches on each tray are o.
Turn on the two power switches on the controller-drive tray.
Do not turn o the power switches during the power-on process.
Connect the two power supplies in each tray to separate power
distribution units (PDUs) in the cabinet.
If you have expansion drive trays, turn on their two power switches first.
Then, wait 2 minutes before applying power to the controller-drive tray.
The fans in each tray are very loud when they first start up. The loud
noise during start-up is normal.
Check the LEDs and the seven-segment display on the back of each
controller.
4
5
3
1
2
If any of the amber LEDs are on, confirm you completed the installation
steps correctly. If you are unable to resolve the problem, contact
technical support.
Power Switches
Connect power cords
and apply power
Refer to the Hardware Cabling Guide for lists of supported cables and
transceivers, the best practices for cabling, and detailed views of the host
ports for your controller. Refer to the NetApp Interoperability Matrix
(http://mysupport.netapp.com/matrix) for the supported host topologies.
Before connecting the host cables, confirm that host bus adapters (HBAs) are
installed in the data hosts. If you are using AIX, wait to connect the data hosts
until after you have installed and configured the NetApp multipath driver.
Refer to the SANtricity Storage Manager Express Guide.
Insert the appropriate transceiver into each controller port that you plan to
use, based on the host protocol and the host topology. Start with the lowest
numbered controller port.
You do not need transceivers for copper iSCSI.
Connect to the data hosts as follows:
1
2
To use direct attach topology, connect each HBA directly to the
host ports on controllers A and B, as in this example:
To use fabric topology, connect each HBA to a switch that is
connected to the host ports on controllers A and B, as in this example.
To zone a switch, follow the instructions in the appropriate SANtricity
Express Guide.
Data hosts with
redundant
HBA ports
HBA 2HBA 1 HBA 2HBA 1HBA 2HBA 1
Storage array
with two host
ports/controller
Data hosts with
redundant
HBA ports
Redundant zoned
switches
Storage array
with four host
ports/controller
HBA 2HBA 1 HBA 2HBA 1HBA 2HBA 1
A
B
A
B
Connect to the data hosts
The seven-segment display shows the repeating sequence OS, Sd, blank to
indicate that the controller is performing start-of-day processing. After the
controller has booted up, the display shows the tray ID.
6

Choose the
management method
Choose the management
method (continued)
Option 3: Manually set static IP addresses using the Serial Interface
This option is described in the SANtricity Power Guides for Advanced Users.
Host I/O (in-band) management method
You manage the storage array using an Ethernet connection between a
storage management station and a data host. Host-agent software installed
on the host passes communications to and from the storage array over an
existing I/O connection. The Ethernet ports on the controllers are not used.
This method is not supported for all operating systems.
SAN
Switch
Controller-Drive Tray
Host ports on each controller
Ethernet
Switch
Management Station
SANtricity Storage
Manager Client
Data Hosts
SANtricity Storage
Manager Agent
OS
OS
Agent
OS
Before installing SANtricity Storage Manager (the management software),
decide how you want to connect the storage array to the management
station.
This section provides an overview to help you understand the two primary
management methods: Ethernet connection (out-of-band) and host I/O
connection (in-band).
Ethernet connection (out-of-band) management method
You manage the storage array using Ethernet connections between a storage
management station and the controllers’ management ports.
Management Station
Ethernet
Switch
SAN
Switch
Data Hosts
Controller-Drive Tray
SANtricity Storage
Manager Client
Management port 1 on each controller
OS
OS
OS
If you choose out-of-band management, you can use one of these options to
set IP addresses and add the storage array to SANtricity Storage Manager.
Option 2: Manually set static IP addresses using a private network
After connecting an Ethernet cable to management port 1 on each controller
and waiting 3 minutes for DHCP to time out, you can initially set up a private
network using these default IP addresses. You then change the IP addresses
to match your network’s. This option is described in the SANtricity Power
Guides for Advanced Users.
Controller A, port 1: 192.168.128.101
Controller B, port 1: 192.168.128.102
Default subnet mask: 255.255.255.0
To use the in-band management method, refer to the SANtricity Power
Guides for Advanced Users.
Option 1: Automatically set IP addresses using DHCP
This is the recommended option, and it is described in the SANtricity Express
Guides. If the network includes a DHCP server, the controllers obtain dynamic
IP addresses automatically.
1Connect an Ethernet cable between management port 1 (labeled P1) on
each controller and the network. Do not use management port 2.
2 Locate the MAC address on the label on the back of each controller. The
network administrator needs this value to determine the dynamically
assigned IP address and to configure a static IP.
3 After installing the software, use the IP addresses to connect the
management station to the controllers.

Install the rails
The SANtricity Storage Manager Express Guides and the SANtricity Power
Guides for Advanced Users include step-by-step instructions for downloading,
installing, and using SANtricity Storage Manager.
Go to http://mysupport.netapp.com/eseries, and locate the Installing &
Configuring section of the page.
1
2Select the SANtricity Storage Manager Express Guide for your host operating
system if you need instructions for DHCP and for installing and using SANtricity
Storage Manager to configure your array.
3 Select the SANtricity Power Guide for Advanced Users for your host operating
system if you need instructions for setting static IP addresses or for installing
the NetApp multipath drivers and host agent.
To download the instructions for your operating system:
Install and use SANtricity
Storage Manager
NetApp Inc.
495 East Java Drive
Sunnyvale, CA 94089 U.S.A.
Telephone: [phone]
Fax: [phone]
Support telephone: [phone]
Document comments: [e-mail]
Copyright © 2016 NetApp, Inc. All rights reserved.