Quantum DPM 5500 User manual

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Quantum DPM5500 User’s Guide, 81-81527-01 A01, November 2005, Made in USA.
Quantum Corporation provides this publication “as is” without warranty of any kind, either express or
implied, including but not limited to the implied warranties of merchantability or fitness for a particular
purpose. Quantum Corporation may revise this publication from time to time without notice.
COPYRIGHT STATEMENT
Copyright 2005 by Quantum Corporation. All rights reserved.
Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior
written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of
the law.
TRADEMARK STATEMENT
DLT and DLTtape are trademarks of Quantum Corporation.
Quantum, the Quantum logo, and the DLTtape logo are all registered trademarks of Quantum Corporation.
Other trademarks may be mentioned herein which belong to other companies.

Quantum DPM5500 User’s Guide iii
Contents
Chapter 1 DPM5500 System Description 1
Overview..............................................................................................................1
A New Approach to Data Protection .......................................................2
Optimized Performance for Windows Environments...........................2
Superior Service and Support....................................................................3
Features and Benefits .........................................................................................3
DPM5500 System ................................................................................................4
DPM5500 System.........................................................................................4
Hard Drive Storage ............................................................................................6
RAID Sets......................................................................................................7
Supported RAID Configurations .....................................................................7
RAID 5 Configuration.................................................................................7
Turning on the System.......................................................................................8
DPM5500 Operations .......................................................................................10
Chassis LEDs and Buttons .......................................................................10
Hard Drive Sled LEDs ..............................................................................11
Ethernet Port LEDs....................................................................................12
Power Supply LED....................................................................................13
Migrating Data Off the DPM5500 ..................................................................14
Backing Up the Microsoft DPM Database Files....................................15
Relocating the DPM5500 System....................................................................15
Contacts..............................................................................................................15

Contents
Quantum DPM5500 User’s Guide iv
Chapter 2 DPM5500 Remote User Interface 17
DPM5500 Web Pages .......................................................................................17
DPM5500 Web Page Menu Items ...........................................................18
Accessing DPM5500 Web Pages .............................................................18
System Status ....................................................................................................20
Accessing System Status ..........................................................................20
System Configuration ......................................................................................24
Accessing System Configuration ............................................................24
Identification..............................................................................................24
RAID ...........................................................................................................26
Network Configuration...................................................................................27
Accessing Network Configuration .........................................................27
Identification..............................................................................................28
Global Settings...........................................................................................30
Network Interfaces....................................................................................31
Administrator ............................................................................................32
Administration Web Site..........................................................................33
Users...................................................................................................................34
Accessing Users.........................................................................................34
Local Users .................................................................................................35
Local Groups..............................................................................................36
Maintenance ......................................................................................................37
Accessing Maintenance ............................................................................37
Date and Time............................................................................................38
Shutdown ...................................................................................................39
Logs .............................................................................................................40
Adaptec® Storage Manager.......................................................................41
DPM Administrator Console...................................................................42
Backup ........................................................................................................42
Remote Desktop ........................................................................................42
Alert E-Mail................................................................................................43
UPS ..............................................................................................................44
Appendix A DPM5500 System Specifications 46
Physical Characteristics...................................................................................47
Performance Characteristics ...........................................................................48
Environmental Specifications .........................................................................48

Contents
Quantum DPM5500 User’s Guide v

Quantum DPM5500 User’s Guide 1
Chapter 1
1DPM5500 System Description
This chapter describes the DPM5500 system and its components. The
chapter consists of:
•Overview
•Features and Benefits
•DPM5500 System
•Hard Drive Storage
•Supported RAID Configurations
•Turning on the System
•DPM5500 Operations
•Relocating the DPM5500 System
•Migrating Data Off the DPM5500
•Contacts
Overview 1
Quantum is a leader in disk-based backup and is committed to the
ongoing development of tiered storage solutions for data protection. This
tiered approach consists of disk- and tape based systems that optimize

Chapter 1 DPM5500 System Description
Overview
Quantum DPM5500 User’s Guide 2
the performance, reliability, availability, and return-on-investment of the
backup, recovery and archive process, based upon the business value of
customers’ data over time. As the next major progression in delivering on
its tiered data protection strategy, Quantum’s DPM5500 is an integrated
disk solution based upon Microsoft® System Center Data Protection
Manager 2006 (DPM). This new solution will provide Quantum’s
Windows Server™ customers a more granular choice in data protection
options.
A New Approach to Data
Protection 1Quantum’s DPM5500 combines carefully selected components to deliver a fully integrated, high performance appliance ideal for disk-based
backup in Windows environments. This appliance gives the system
administrator an easy and efficient way to ensure that data in his
environment is protected against any number of potential threats. Most
importantly, the administrator can choose to apply this technology at
multiple points throughout the day. Contrast this with normal client/
server backup methodology. Rather than a nightly backup, backup data
is captured as many as 68 times in a single day. This gives the
administrator tremendous flexibility in providing outstanding service to
internal customers. Rather than having to lose all work completed on a
file between the time of data loss and the last nightly backup, the
restoration of data can be performed from the last DPM backup captured
which may never be more than fifty-nine minutes before the data loss
occurred.
Optimized Performance for
Windows Environments 1Choosing system components, especially in networking environments, can be extremely difficult, time consuming and costly, especially when it
isn’t done right the first time. Quantum has done the hard work for you
by carefully designing the DPM5500 to closely match the capabilities of
Microsoft Data Protection Manager. By choosing the appropriately
configured server, the right disk array can deliver the performance and
quality that backup, recovery and archive environments demand,
Quantum’s DPM5500 stands above the rest in terms of ease of use,
performance, integration of differentiated features and an impressive
reputation for certified service and support.
The DPM5500 is available in both 4.8TB and 9.6TB configurations and
enough performance muscle to backup 8TB’s of Windows application
data every hour.

Chapter 1 DPM5500 System Description
Features and Benefits
Quantum DPM5500 User’s Guide 3
Superior Service and
Support 1The DPM5500 Series comes with a one-year next business day standard warranty and StorageCare™ Guardian, Quantum’s new proactive remote
monitoring solution. The warranty can be extended for long-term
protection and peace of mind at an affordable price. Additional 5x9x4 and
7x24x4 service contract upgrade response levels are also available.
Professional Installation and Integration services can be purchased
through Quantum to ensure maximum uptime. Please contact Quantum
for availability in your region. Leveraging the intelligence inside the
DPM5500 Series, StorageCare Guardian proactively monitors the health
of the library over the Internet and uses intelligent diagnostics data to
remotely service the equipment when something is wrong. Guardian is
offered at no additional cost for products under warranty or service
contract. Guardian is easy to install and can be downloaded online.
Please visit http://guardianinfo.quantum.com for more information or
contact Quantum Support to download Guardian today.
Features and Benefits 1
• High performance disk-based system
• Microsoft Data Protection Manager 2006
• Microsoft Storage Server 2003
• Performance tuned media server
• StorageCare Guardian remote diagnostic service (future
enhancement)
• Protect 1 to 8 TB of Windows application files
• Enterprise class reliability and availability
• Hot-swappable drives and redundant power and cooling allow
maximum uptime to your operations
• Tape copy software supports disaster recovery best practices
(available 2006)

Chapter 1 DPM5500 System Description
DPM5500 System
Quantum DPM5500 User’s Guide 4
DPM5500 System 1
The system takes advantage of high speed hard drives to greatly reduce
the time required for backup/restore functions and also improve
confidence in completing the backup in the time allowed.
Table 1 DPM5500 Capacity
Specifications
DPM5500 System 1The DPM5500 system houses the following components:
• Drive sleds (twelve, eighteen, or twenty four drive sleds per storage
array) (customer serviceable)
• Four redundant power supplies (customer serviceable)
• Redundant fan modules located at the back of the unit (customer
serviceable)
• Motherboard, CPU, and memory (not customer serviceable)
• RAID controllers (not customer serviceable)
The customer serviceable components are removed and replaced either
through the front/back of the system (see figure 1).
DPM Model (with Drive Size) Raw Capacity
DPM5500 (400 GB drives) 4.8 TB to 9.6 TB

Chapter 1 DPM5500 System Description
DPM5500 System
Quantum DPM5500 User’s Guide 5
Figure 1 DPM5500 System
Components
Power suppliesLeft-hand blower Right-hand blowe
r
Center
fans
Ethernet
ports
Power and reset buttons
Drive sleds

Chapter 1 DPM5500 System Description
Hard Drive Storage
Quantum DPM5500 User’s Guide 6
Hard Drive Storage 1
Serial ATA II hard drives (see figure 2) are the heart of both the DPM5500
systems. The storage space on these hard drives (1 drive per drive sled =
24 total drives for DPM5500) appear to the DPM application as storage
space.
Figure 2 DPM5500 Hard Drives
Hard drive sled
Caution: Removing hard drives during system operation may cause
loss of data or degraded system performance. Contact
Quantum customer support to report any hard drive
failure.

Chapter 1 DPM5500 System Description
Supported RAID Configurations
Quantum DPM5500 User’s Guide 7
RAID Sets 1The DPM5500 system is divided into RAID sets. The DPM5500 system
can contain up to four RAID sets (two per array controller):
Array Controller 1 (drive sleds 0 through 11) 1
• The first RAID set is made up of the first six drive sleds (drive sleds 0-
4 including the parity drive with drive 5 as a hot spare).
• The second RAID set is made up of the next six drive sleds (drive
sleds 6-11 including the parity drive).
Array Controller 2 (drive sleds 0 through 11) 1
• The third RAID set is made up of the next six drive sleds (drive sleds
0-4 including the parity drive with drive 5 as a hot spare).
• The fourth RAID set is made up of the next six drive sleds (drive
sleds 6-11 including the parity drive).
Each RAID set can sustain a single hard drive failure.
Supported RAID Configurations 1
RAID is short for Redundant Array of Independent (or Inexpensive)
Disks, which is a category of hard disk drives that employ two or more
drives in combination for fault tolerance and performance. There are a
number of RAID levels in use today such as 0, 1, 3, 5, and 10.
The DPM5500 system support RAID 5 with hot spare configurations.
RAID 5 Configuration 1The RAID 5 configuration is the most common RAID level in use today.
RAID 5 minimizes the write bottlenecks of other RAID levels by
distributing parity stripes over a series of hard drives. In doing so it
provides relief to the concentration of write activity on a single drive,
which in turn enhances overall system performance. Instead of allowing
any one drive in the array to assume the risk of a bottleneck, all of the
drives in the array assume write activity responsibilities. The distribution

Chapter 1 DPM5500 System Description
Turning on the System
Quantum DPM5500 User’s Guide 8
frees up the concentration on a single drive, improving overall subsystem
throughput.
The RAID 5 parity encoding scheme maintains the system’s ability to
recover any lost data should a single drive fail. This can happen as long as
no parity stripe on an individual drive stores the information of a data
stripe on the same drive. In other words, the parity information for any
data stripe must always be located on a drive other than the one on which
the data resides (see figure 8).
Figure 3 RAID 5 Configuration
Drive 0 Drive 1 Drive 2 Drive 3 Drive 4
A0 A1 A2 A3
1 parity
B0 B1 B2
2 parity
B4
C0 C1 3 parity C3 C4
D0
4 parity
D2 D3 D4
0 parity
E1 E2 E3 E4
Data stripe
Data stripe A
Data stripe B
Data stripe C
Data stripe D
Data stripe E
Turning on the System 1
To turn on the DPM5500 system (see figure 4):
1Push the power button located on the front of the DPM5500.

Chapter 1 DPM5500 System Description
Turning on the System
Quantum DPM5500 User’s Guide 9
Figure 4 Turning on the DPM5500
Power button

Chapter 1 DPM5500 System Description
DPM5500 Operations
Quantum DPM5500 User’s Guide 10
DPM5500 Operations 1
The DPM5500 has a series of LED indicators located on the front and back
of the system. Refer to the following sections for LED locations and
descriptions:
•Chassis LEDs and Buttons
•Hard Drive Sled LEDs
•Ethernet Port LEDs
Chassis LEDs and Buttons 1The front of the DPM5500 chassis has a series of LED indicators and
buttons. Refer to figure 5 and table 2
Figure 5 DPM5500 LED
Indicators
Power button
Reset button
Network port 1 activity
Power on
Network port 2 activity
Hard drive failure
PSU failure

Chapter 1 DPM5500 System Description
DPM5500 Operations
Quantum DPM5500 User’s Guide 11
Table 2 DPM5500 LEDs
Hard Drive Sled LEDs 1The individual hard drive sleds contain LEDs that indicate the health
condition of the hard drive. Refer to figure 6 and table 3.
Figure 6 Hard Drive Sled LEDs
Red LED
Blue LED
Button/LED Description
Power button Powers the DPM5500 system on or off.
Reset button Resets the DPM5500 system.
Network port 1/2
activity
This LED flashes indicating activity on the
network ports.
Hard drive failure This LED flashes with an audible alarm
when a hard drive has failed. Look at the
front of the unit to identify the failed hard
drive with an red LED indicator.
Power supply failure This LED flashes with an audible alarm
when a power supply has failed. Look at the
back of the unit to identify the failed power
supply with an amber LED indicator.
Power on This LED is lit when the DPM5500 power is
on.

Chapter 1 DPM5500 System Description
DPM5500 Operations
Quantum DPM5500 User’s Guide 12
Table 3 Drive Sled LEDs
Ethernet Port LEDs 1On the back of the DPM5500 chassis, the Ethernet ports contain LEDs that
indicate the status of the Ethernet port. Refer to figure 7 and table 4.
Figure 7 Ethernet Port LEDs
Port 1 Port 2
Left LED Right LED
LED Description
LEDs off No power.
Blue LED solid The hard drive is powered on and available
for storage.
Blue LED blinking The hard drive is active and receiving data.
Red LED solid The hard drive sled has failed. Replace the
hard drive sled (see the Quantum DX3000/
DX5000/DPM5500 Hard Drive Replacement
Instructions (PN 81-81506) included on the
documentation CD.

Chapter 1 DPM5500 System Description
DPM5500 Operations
Quantum DPM5500 User’s Guide 13
Table 4 Ethernet Port LEDs
Power Supply LED 1On the back of the DPM5500 chassis, each power supply contains an LED
that indicates the health status of the power supply. Refer to figure 8 and
table 5.
Figure 8 Power Supply LED
Indicators
LED indicators
LED Description
Left LED amber
blinking
Activity on the Ethernet port.
Right LED green Ethernet communication on the port at 10/
100 MHz.
Right LED amber Ethernet communication on the port at
1GHz.
Left and Right LEDs off No activity on the Ethernet port.

Chapter 1 DPM5500 System Description
Migrating Data Off the DPM5500
Quantum DPM5500 User’s Guide 14
Table 5 Power Supply LED
Migrating Data Off the DPM5500 1
The DPM5500 contains a dual port SCSI board (see figure 9) to allow you
to backup data stored on the DPM5500.
Figure 9 DPM5500 Dual Port
SCSI Board
Dual port SCSI board
Refer to the following link for more information on backing up the
DPM5500 with Microsoft DPM and Windows NT™ backup:
http://www.microsoft.com/windowsserversystem/dpm/default.mspx
LED Description
LED is green Power supply is operating normally.
LED is red. The power supply has failed. Refer to the
Quantum DX3000/DX5000/DPM5500 Power
Supply Replacement Instructions (PN 81-
81504) for more information.

Chapter 1 DPM5500 System Description
Relocating the DPM5500 System
Quantum DPM5500 User’s Guide 15
Backing Up the Microsoft
DPM Database Files 1The Microsoft DPM database files are used to store the information responsible for maintaining the data stored on the hard drives. Quantum
strongly recommends that your backup these database files located on
the DPM5500 at:
C:\Program Files\Microsoft Data Protection Manager\DPM\DPMDB
These database files should be stored on another storage device such as a
tape library. These files can be restored to the DPM5500 in case of a
disaster when both operating system drives are corrupted.
Relocating the DPM5500 System 1
If you ever need to install the DPM5500 system to a different location,
refer to the “Quantum DPM5500 Quick Start Guide” PN 81-81514 included
on the documentation CD. These instructions include hardware
installation and cabling as well as initial software configuration.
Contacts 1
The Quantum Customer Support Department provides a 24-hour help desk that
can be reached at:
North/South America: [phone] or
[phone]
Asia/Pacific Rim: (International Code)
[phone]
Europe/Middle East/Africa: (International Code)
[phone]