Quell Wearable Pain Relief Technology User manual
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Important Guidelines
• The electrode should be making good contact with the skin.
• Remove electrode to air out skin briefly during the day.
After 4 hours of wear, device will pulse on and off for one
minute as a reminder.
• To get the most use of your electrode, put the liner back
on the gel pads when electrode is not on skin.
• Change the electrode every 2 weeks.
• Do not use when showering, bathing, or while driving.
• Quell arrives in “Gentle Sleep Mode.” To change
this setting, reference the how-to video or User Manual
available at quellrelief.com.
Tips to Get the Most Benefit from Your Quell
The Quell Relief app is optional; however, it will greatly enhance
your Quell experience. Find it by searching for “Quell Relief”
by NeuroMetrix, Inc. You can start, stop, and adjust therapy
using the app.
Terms of Use - visit quellrelief.com/terms
Warnings
Quell is contraindicated if you have a cardiac pacemaker,
implanted defibrillator, or other implanted metallic or electronic
device. Please discuss with your doctor before using Quell.
Calibrate Properly
This ensures that Quell delivers the right stimulation
level for optimal pain relief. You can repeat the calibration
if you need to.
1
Use Your Quell Daily
We recommend using your Quell for at least 2 to 3 full
therapy sessions per day for the first month. You can
use it as much as you need to, as Quell is FDA cleared
to be used 24/7.
2
Give It Time
Please be patient as it may take several weeks
to experience optimal relief from wearing your Quell.
3
Let Us Help
For questions or to troubleshoot issues,
contact Customer Care at 1-800-204-6577
or email CustomerCare@quellrelief.com.
4
®
Sports BandElectrodes
Quick Start Guide
Optional AppQuell Device
PN 2204113 Rev. H
Getting Started and Calibration
Watch the Calibration Video on quellrelief.com/user before you use Quell for the first time.
At the site, you can also download a comprehensive User Manual, or reorder supplies.
Start Session
Click the button.
One light will blink.
The stimulation
will increase for
2 minutes until
optimal intensity
is reached. After the
2 minute ramp-up,
stimulation should
feel strong, but
comfortable.
Decrease Intensity
Click the button
to reduce intensity.
Repeat if needed.
Increase Intensity
Press and hold
button down.
Intensity increases
until you release
the button.
Stop Session
To stop therapy,
click the button
4 times in a row.
Always stop
therapy BEFORE
removing the
device.
When the lights
are off, it is safe
to remove device.
1. Check Battery
Click and release
the button once.
2. Insert Device
Slide device into band.
The button should
align with the blue-
rimmed window.
Fully
charged
Needs
charging
4. Place Band
Place Quell
band on upper
calf about
1 to 2 inches below
the knee of either
leg. Device may
be located anywhere
on calf, but avoid
placing device
directly
on your
shinbone.
The lights
should
face up.
5. Calibrate
Read through all the steps below before you begin calibration.
You must calibrate the first time you use Quell, so Quell will learn
your nerve sensitivity. Sit in a quiet place where you can focus, with
your foot flat on the floor and knee bent at 90° angle as shown.
You are now ready to begin therapy.
3. Attach Electrode
While keeping liner
in place, snap electrode
onto the connectors.
Orientation of
electrode does
not matter.
Carefully remove the
paper liner before use,
and save it for storing
the electrode.
Step 1:
Press and HOLD button until you see
lights running back and forth, then release
button. Lights will keep running.
Step 2:
Wait until you feel the slightest tingle
under the band, then immediately
CLICK the button one time.
Step 3:
Repeat Step 2 until the lights go off,
meaning calibration is complete.
People typically click the button
3-6 times during calibration.
60 minutes
On
60 minutes
On
60 minutes
Off
60 minutes
Off
Have Questions? Call Us: 1-800-204-6577.
Do not place
Quell anywhere
else on your body.
Therapy
Each therapy session lasts for 60 minutes with a 60 minute break
between sessions. Sessions will continue automatically until the
device is removed from the leg.
