Quell 2.0 User manual

Quick Start Guide
Electrode Use & Skin Care
1. Attach the electrode to the device with the liner in place to
protect the hydrogel. Remove liner before applying electrode
to skin.
2. Only apply the electrode to clean, dry skin. Never apply the
electrode over irritated or damaged skin.
3. Air out your skin every 5 hours, or when you wake up if using
overnight, to minimize the risk of skin irritation. Your device will
pulse at that time as a reminder. Reposition the device on your leg
or switch to the other leg.
4. The electrode gel may show signs of wear with normal use.
Each electrode is designed to last two weeks. Your electrode does
not need to be replaced until stimulation during therapy feels
uncomfortable.
Additional electrode options available at store.quellrelief.com.
Warnings
Quell is contraindicated if you have a cardiac pacemaker,
implanted defibrillator or other implanted electronic device.
Do not use when showering or bathing, or while operating a vehicle.
Commit to Using Daily for at least 30 Days
The more you use Quell, the better the chance of pain relief.
1. Chronic Pain is different for everyone. Please be patient. It
may take several weeks of consistent use before you start
to feel relief.
2. Set a daily therapy goal to stay on track – we recommend
using Quell for a minimum of 3 therapy sessions per day
either during the day or while sleeping.
3. Calibrate your Quell properly during setup to experience
optimal relief. Once calibrated, therapy should feel strong,
but comfortable during use.
4. Track your pain level, activity and sleep through the app.
Many people report improvements in mood, activity, and
sleep when Quell is working for them.
5. Personalize your Quell to meet your needs. Visit the
Settings menu within the app to select from various
Therapy, Stimulation, and Sleep options.
Questions?
Call 1-800-204-6577.
ElectrodesQuell Relief App Quell BandQuell Device
For full User Manual, video tutorials, and FAQs,
visit www.quellrelief.com/quell-user.
2.0 PN 2204821 Rev A

No Smartphone or tablet?
The Quell Relief app is required for setup and calibration.
Once completed, Quell can be programmed for use without the app.
Visit www.quellrelief.com/quell-user for more information.
Charge device before first use.
Download the Quell Relief app from the App Store
or Google Play.
3
Launch the Quell Relief app.
Follow the step by step instructions within the app
to setup and calibrate your device. Calibration will
set Quell to your optimal therapeutic intensity.
Start Therapy.
The more you use Quell, the better the chance of pain
relief. Quell can be worn 24/7, both during the day while
active and at night while sleeping. Be patient,
it may take several weeks of regular use.
Setup Instructions Therapy
Standard therapy sessions last 60 minutes with a 60 minute break
between sessions. Stimulation will increase for the first 2 minutes
of therapy until the target level is reached. Sessions will restart
automatically until the device is removed from the leg. To personalize
therapy, go to the settings menu within the app.
How to Start & Stop Therapy
60 minutes off60 minutes on
1
Indicator Lights
Device On Leg
• White Double Blinking Light – Therapy in progress
• Orange Blinking Light – Error, check that electrode is securely
snapped to the device and smoothly applied to skin
Device Off Leg – pick up device to check battery
• White Blinking Light – Battery charged enough for therapy
• No Light – Device must be charged before use
Device Charging
• White Blinking Light – Charging in progress
• Solid White Light – Fully charged
• Orange Blinking Light – Charging error, call Customer Care
Let Us Help
Questions? Need help troubleshooting? We’re here for you.
Contact our Boston-based Customer Care team for support.
Phone: [phone]
Email: [e-mail]
Website Support: quellrelief.com/quell-user
Terms of Use – visit QuellRelief.com/terms
2
Use the Quell Relief app to Start and Stop therapy. The app provides
you with full control of your Quell device. You can start and stop
therapy without the app by following the instructions below:
Start Therapy (setup required)
Open the Settings menu of the
app, select Therapy Automation
and turn on Automatic Start.
Therapy will begin automatically
within 30 seconds of placing the
device on your leg. You will not
need to start therapy within
the app.
Stop Therapy
Firmly double tap the device
with your fingers to stop
therapy. Your leg should be still.
Always stop therapy before
removing the device. When the
light is off, it is safe to remove
from your leg.