QUIK CORP RFR Series User manual

RFR Upgradeable Fire Hose Reels
RFR, RFRA and RFRB Series
INSTRUCTION MANUAL
Model RFR 1 Manual
Model RFR 2 Powered
Model RFR 3 Self Guided
Model RFR 4 Remote Control Self Guided
Quik Corp® Pty Ltd
1800 645 688 www.qcfe.com.au
INNOVATION | QUALITY | PERFORMANCE | CUSTOMER SERVICE

We would like to thank you for investing in this hose reel. These
speciality hose reels are manufactured to the highest standard
of quality to give our customer the best product and after sales
service possible.
This instruction manual should be considered a permanent part of
your Hose Reel unit and should remain with it at all times .
IMPORTANT
READ THIS INFORMATION CAREFULLY BEFORE
ATTEMPTING TO OPERATE THE UNIT
Congratulations
No part of this manual may be reproduced without written permission. All
information in this manual is based on the latest product information available at
the time of printing, August 2015.

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BASIC OPERATION...................................................................... 4
MAINTENANCE ............................................................................ 6
HANDY HINTS .............................................................................. 7
RFRB............................................................................................. 8
DRUM DRIVE BELT ...................................................................... 8
UPGRADE................................................................................... 11
TROUBLESHOOTING ................................................................ 13
TUNING TRANSMITTER ............................................................ 14
WARRANTY POLICY.................................................................. 15
WARRANTY FORM..................................................................... 17
Contents
When you write or call us, about any problem, please provide the
following information.
»Model and serial number (from serial number plate on reel).
»Who the unit was purchased from.
»Date of purchase.
»Your name, address and telephone number.
»A detailed description of the problem.
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»Disengage Reel lock before operation
»Adjust Friction Brake tension to minimize hose “run on”.
»The Reel will free-wheel out to desired distance
»To engage rewind, insert handle into reel shaft by depressing the lever. This
will lock handle in place.
»Ensure tension is applied to hose.
»Guide the hose on, to ensure it is wound neatly.
»Adjust Friction Brake tension to minimize hose “run on”.
»The Reel will free-wheel out to desired distance
CAUTION: Do not pull hose out too fast, as reel may “run on”, causing hose
to become tangled.
CAUTION: Do not pull hose out too fast, as reel may “run on”, causing hose
to become tangled.
»When ready to rewind hose, press and hold button to retract hose back to
unit. Ensure hose is always in front of the operator.
»Guide the Hose on to ensure it is wound neatly.
»Release the button 2 meters prior to the end of the hose.
CAUTION: Be ready to release button when approaching reel, as injury may
result. This unit has been designed to operate in a continous start/stop mode
without damage to the unit. Keep tension on hose when rewinding.
A circuit breaker must be connected in the main power lead at battery end,
to prevent re, in case of accidental short circuit. The reel is able to draw up to
100amps at full load. We recommend using a 80amp circuit breaker to ensure
safe operation.
Manual Reel (RFR-1)
Powered Reel (RFR-2)
Basic Operation
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Guided Reel (RFR-3)
»Adjust Friction Brake tension to minimize hose “run on”.
»The Reel will free-wheel out to desired distance
CAUTION: Do not pull hose out too fast, as reel may “run on”, causing hose
to become tangled.
CAUTION: Do not pull hose out too fast, as reel may “run on”, causing hose
to become tangled.
»When ready to rewind hose, press and hold button to retract hose back to
unit. Ensure hose is always in front of the operator.
»Release the button 2 meters prior to the end of the hose.
A circuit breaker must be connected in the main power lead at battery
end, to prevent re, in case of accidental short circuit. The reel is able to
draw up to 100amps at full load. We recommend using an 80amp circuit
breaker to ensure safe operation.
Remote Reel (RFR-4)
»Turn power switch on
»Adjust Friction Brake tension to minimize hose “run on”.
»The Reel will free-wheel out to desired distance
»Press button on remote to operate the electric motor on the reel
»Press and hold button to retract hose back to unit. Ensure hose is always in
front of the operator.
»Release the button 2 meters prior to the end of the hose.
A circuit breaker must be connected in the main power lead at battery end,
to prevent re, in case of accidental short circuit. The reel is able to draw up to
100amps at full load. We recommend using an 80amp circuit breaker to ensure
safe operation.
OR
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Maintenance
Daily Check battery condition, water level and
voltage (12 or 24v) All safety guards and
decals are in place. Inspect all bolts, nuts
and hose ttings for tightness.
20 Hrs Remove chain guard and check chain
tensions.
Check “freeness” of swivel and Lubricate if
required.
200 Hrs Grease all bearings (if tted with grease
nipples).
Yearly Motor brushes must be checked by auto-
electrician.
6

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1. Turn radio switch o󰀨 when not in use.
2. If hose becomes caught, release button immediately or damage to
motor could result.
3. Keep machine under cover when not in use.
4. A low power or voltage battery will cause weak or intermittent
operation of the units motor.
5. Do not wash electrical components of the reel with high pressure
water.
6. Use mild detergent (not truck wash) to clean the reel.
7. Only connect the reel to the appropriate voltage.
Contact Quik Corp for further information and pricing on the upgrade options.
Handy Hints
Upgradability
The RFR range of reels
has been specically
designed with the ability
to upgrade.
Model RFR4
Self Guided Remote Control
Model RFR1
Manual
Model RFR2
Powered
Model RFR3
Self Guided

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RFRB
Nozzle Holder
On/O󰀨 Switch
Rewind Switch
Radio Aerial
Guiding Head
Friction Brake
Remote Control Self Guided (4) reel pictured
(60 m 25mm ID hose, 24V, self guided, remote rewind)
8

2-3. Remove 4xM6 bolts (A) and
6xM6 bolts (B)
4. Loosen 4xM6x20 bolts (C)
A
BB C
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Drum Drive Belt Adjustment
Check belt drive every 6 months.
If hose does not retract, belt may be ‘slipping’. Tension on belt is adjusted by
moving motor forwards to tighten or backwards to loosen.
Tools needed:
G-Clamp, Screwdriver, 10mm Ratchet
1. Disconnect Anderson Plug at rear of the hose reel.
2. Remove the self guide guard by removing the 4xM6 bolts (2 at
either end) (A)
3. Remove the front cover by removing the 6xM6 bolts (B)
4. Loosen 4xM6x20 bolts (C) on the RH side of the motor mount. Do
not remove completely.
9

5. Apply G-clamp 6. Move motor to tighten belt
7. Tighten bolts
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Drum Drive Belt Adjustment
Continued from previous page
NB: Hose reel assembly can make accessing these bolts di󰀩cult
5. Apply G-clamp as shown in picture below.
6. Tighten G-clamp to put tension on motor and move motor
towards you to tighten belt.
7. With G-clamp still in place, tighten 4x bolts (C)
8. Remove G-clamp.
9. Re-t front cover.
10. Re-t self guide guard.
11. Ensure all bolts have been securely fastened.
12. Reconnect Anderson Plug and test operation of hose reel.
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As an owner of Australia’s best re ghting hose reel, you are
eligible for an upgrade kit for your RFR hose reel. Depending
on the RFR reel you have purchased, there are three options
available:
Part no: 4278100
Upgrade Your Manual Hose Reel to a
Powered or Self Guided Option
1. RFR-1 to RFR-2:
Upgrade from a manual reel to a powered system
Quik Corp Fire’s powered reels have been
produced to take the hard work out of
rewinding long and heavy lengths of hose
by providing a powerful and consistent
retraction that greatly assists in hose
retrieval. Built using the highest quality
components, the unit provides a safe,
e󰀨ective and user-friendly rewind every
time. The reel can also be retracted using a
manual handle if required.
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Quik Corp Fire’s self-guiding reels have been produced to take the hard work
out of rewinding long lengths of hose by providing a powerful and consistent
retraction that greatly as-sists in hose retrieval. In addition to this, the reel
features
our unique self-guiding “Archimedes” rewind action which en-sures a fast, neat
and hands-free rewind from many angles, every time. Built using the highest
quality components, the unit provides a safe, e󰀨ective and user-friendly rewind
every time. The reel can also be retracted using a manual handle if required.
Part no: 4278130 & 4278110
2. RFR-2 to RFR-3:
Upgrade your powered reel to a self-guided powered reel
3. RFR-1 to RFR-3:
Upgrade your manual reel to a self-guided powered reel
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Troubleshooting
Problem Probable Cause Remedy
Reel does not retract.
and manual button does
not work
Switch (1) not “on” or
faulty
Switch on or replace
Flat battery Charge or replace
Break in vehicle battery
connection
Repair
Blown fuse. Replace (10 amp)
Broken reel drive Replace
Reel does not retract and
manual button works
Transmitter and receiver
not tuned
Tune radio as per in-
structions on next page
Discharged transmitter
battery
Replace (216-9V)
Wrong transmitter R=right L=left
Faulty receiver or
transmitter
Return to factory
Reel only retracts at a
close distance.
Discharged transmitter
battery
Replace (216-9V)
Aerial broken or loose on
base
Tighten or replace
Coax broken inside of
aerial base
Repair
Low 12V. Or 24V power
source
Charge battery
Faulty receiver or
transmitter.
Return to factory
Interference from
overhead power lines
Reel is hard to pull out Reel brake is adjusted
to tight
Adjust brake
Turbo 400 leaks. Worn seat or seal in
handle.
Replace. Kit No. 5175
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Tuning Transmitter to Receiver
NOTE
The working range of RFR Reel radio transmitters are a󰀨ected by
the many factors that typically a󰀨ect all 915MHz radio transmissions.
These include operating in the vicinity of high tension power lines,
buildings and other obstructions, other radio transmitters, and under
certain atmospheric conditions. Under ideal conditions, using a long
range antenna, up to 500 metres (or more) may be achieved.
14
To tune your transmitter to the receiver,
you will need to remove the covers
o󰀨 both the 915MHz transmitter and
receiver to expose the dip-switch boards
(Diagram 1).
Inside you will see a set of dip-switch
codes in each (blue boards).
These codes can be moved into the up
or down position.
Ensure that both the radio receiver dip-
switch and radio transmitter dip-switch
code match to each other (Diagram 2).
This will enable the remote control to
operate correctly.
Your reel is delivered pre-tuned from the factory. If at some point you need a new
radio transmitter or receiver board, you will need to re-tune your system.
Diagram 2: Example of dip-switch codes matched to each other
Diagram 1

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Warranty Policy
15
This document sets out the warranties that are given by Quik Corp Pty
Ltd (ABN 18 081 235 556) in relation to the Product purchased from or
manufactured by Quik Corp.
1.Denitions
1.1. In this warranty policy:
“Quik Corp” means Quik Corp Pty Ltd (ABN 18 081 235 556);
“Customer” means the party who originally acquired the
Product from Quik Corp, or an authorised distributor, reseller or
dealer for Quik Corp, for their own use.
“OEM Equipment” means the items of equipment tted to the
product by Quik Corp and which items have been manufactured
by others and have their own manufacturer’s warranty.
“Product” means the goods or machinery that the Customer
acquired and which were manufactured by Quik Corp.
2. Warranty
2.1. Subject to clause 3 and clause 4, Quik Corp warrants to the
Customer that the Product will be free from proven defects in
material and workmanship for twelve months from the date of
purchase by the Customer, unless a specic warranty period
applies to a component listed in appendix A.
2.2. The warranty is not transferable.
3. Limitations
3.1. This warranty does not cover damages resulting from shipping
and handling, abuse, accidents, alterations, normal wear or
failure to maintain or use the Quik Corp product with due care.
3.2. Quik Corp does not warrant that the operation of the product will
be uninterrupted or error free. The Customer must
read and follow all instructions and manuals for the setup,
maintenance and use of the Product. If the Customer fails
to do so, the product may not function correctly and may su󰀨er
other damage.
3.3. This warranty does not extend to OEM equipment which has its
own warrant and the Customer must rely on the OEM
equipment warranty for any defects in material or workmanship
relating to the OEM equipment.
3.4. This warranty does not extend to cover corrosion due to any
cause nor to any damage to painted or anodised
surfaces that occurs after the Customer takes delivery of the
product.
3.5. This warranty does not cover time required to diagnose a
warranty problem.
3.6. The use of parts other than Quik Corp parts for repair of
warranted items will automatically negate any warranty.
Warranted components must be replaced with genuine
Quik Corp parts.
3.7. Repairs by an unauthorised agent will automatically forfeit any
warranty. Warranty repairs must be carried out by Quik
Corp or an authorised Quik Corp Dealer/Service Agent only.
3.8. This warranty does not cover transportation or insurance costs
for Products needing repair or replacement of warranted
components. Nor does it cover any freight or insurance costs
in obtaining new parts or returning old parts to Quik Corp for
inspection purposes.
3.9. The time taken to remove and re-install a warranted part or
component into other brands of equipment will not be covered by
the Quik Corp warranty. Only parts and labour directly
attributable to the repair of the Quik Corp unit is covered.
3.10. Quik Corp does not pay for cleaning, or clean the Product,
accessories or work area before or after the warranty repair.
3.11. Quik Corp assumes no responsibility for improper choice of
models or where products are used in excess of rated capacities
and design functions, or under abnormal conditions. We make
available a free technical service to help with any product
selection, application or situation.
4. Repair or Replace
4.1. During the warranty period, Quik Corp or its authorised Dealer/
Service Agent shall repair or replace, at Quik Corp’s discretion,
without charge for parts and standard labour, any part of the
Quik Corp Product which fails because of defects in material or
workmanship unless the damage arises from:
4.1.1. Failure resulting from neglect or misuse, such as improper
operation, lack of required maintenance or continued use
of the Product after the discovery of a defect which results
in greater damage to the Product;
4.1.2. Deteriorated or failed components such as but not limited
to diaphragms, O-rings, hoses, seals, electrical wiring and
connections damaged by corrosive chemicals, dirt and s
and, excessive heat or moisture. The Customer should
ensure the type and strength of chemicals used in the
Product are compatible with the design of the Product;
4.1.3. The use of accessories, hardware, or software which were
not manufactured by, installed by or approved in writing by
Quik Corp;
4.1.4. The use of consumable items such as but not limited to
oils, lubricants, diaphragms, O-rings, hoses seals,
gaskets, lter elements, ow meters, clutches, drive
belts, pivot pins, paint, batteries, radio transmitters, radio
relays, push buttons, switches, hose rollers, aerials, spray
guns and nozzles as these items are considered to be
normal wear items and are not warranted;
4.1.5. Component failure caused by not performing scheduled
maintenance service such as oils, grease, failure to clean
tanks, pumps, lters, spray lines, nozzles or any other
components and not tightening or replacing loose or
missing bolts, nuts, ttings, shields and covers;
4.1.6. Damage or machine failure caused by carelessness or
accidental damage, improper operation, inappropriate
transportation or storage of the Product;
4.1.7. Any contamination or leakages caused or induced by the
Customer;
4.1.8. Any use or operation of the Product outside the physical,
electrical or environmental specications of the Product;
4.1.9. Any alterations, modications, attachments or
unauthorised repairs to the Product which have not been
authorised in writing by Quik Corp; and
4.1.10. Failures due to faulty or inadequate electrical sources of
power.
5. OEM Warranties
5.1. All OEM (Original Equipment Manufacturer) components are
covered by the Original Manufacturer’s Warranty. It is the
Customer’s responsibility to familiarise themselves with these
warranties, and subject to clause 7, that is the only warranty
given to the customer in respect of that part of the Product.
6. Statutory Rights and Exclusions (New Zealand Only)
6.1. If the Product has been acquired for the purposes of a business
then pursuant to section 3(2) of the Consumer Guarantees Act
1993 (“CGA”) it is agreed that the provisions of the CGA do not
apply. To the fullest extent permitted by law in New Zealand,
Quik Corp excludes any liability for any direct or indirect loss or
damage of any kind arising from the Product, including
consequential loss or damage or loss of prots, and loss or
damage arising from the negligence of Quik Corp’s employees
and agents. The warranty is personal to the Customer and
cannot be transferred to a subsequent purchaser (although the
purchaser, in some circumstances, may have rights under the
CGA or the Sale of Goods Act). These exclusions do not exclude
Quik Corp’s liability in respect of any warranties or guarantees
implied by any relevant legislation in New Zealand which cannot
legally be contracted out of.
7. Warranty Claim Procedure
7.1. To obtain warranty service:
7.1.1. The Warranty Registration Form must be returned to Quik
Corp by the Customer within 14 days of taking delivery of the
Product;
7.1.2. The Customer must read the Operating manual before
operating the Product;

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7.1.3. The Customer must provide with notice of the defect
Quik Corp within the warranty period and within 14 days
of discovery of the claimed problem, and allow
reasonable time for replacement or repair.
7.2. Quik Corp may, at its discretion, request the Customer to
deliver the alleged defective parts to an authorised servicing
Dealer/Service Agent or to Quik Corp. Transportation of the
Product to the authorised servicing Dealer/Service Agent or
Quik Corp for warranty work is the responsibility of the
Customer and is at the Customer’s expense. Alternatively,
the Customer may request a Quik Corp service technician
to travel to the site of the Product to e󰀨ect repairs or
replacement, however the reasonable travel costs (including
traveling time) of the service technician must be paid for by the
Customer.
7.3. Any service outside the scope of this warranty will be charged
for at Quik Corp’s rates and terms then in e󰀨ect.
8. Other
8.1. This warranty is in lieu of all other warranties (except
those of title), expressed or implied, and there are no warranties
of merchantability or tness for a particular purpose.
8.2. Unless the Product has been purchased for personal, domestic
or household use, any liability of Quik Corp to the Customer
arising under statute which may not be excluded restricted or
modied by agreement in limited to an amount equal to, as
determined by Quik Corp:
8.2.1. Replacement of the Product or supply of equivalent
Product;
8.2.2. The repair of the Product;
8.2.3. The payment of the cost of replacing or repairing the
Product; or
8.2.4. Refund of the purchase price paid by the Customer.
8.3. Subject to clause 7.2, in no event shall Quik Corp or the
authorised Dealer/Service Agent be liable for any loss of prot
or any consequential, indirect or special loss, damage or injury
of any kind whatsoever arising directly or indirectly from the
Product or any defect.
8.4. The benets under this Warranty are in addition to other rights
and remedies under a law in relation to the Product.
8.5. The judgement of Quik Corp in all cases of claims under this
warranty shall be nal and conclusive and the Customer agrees
to accept its decisions on all questions as to defect, repair and
to the exchange of any part or parts.
Appendix A:
1. Bertolini Pumps – Warranty period is 6 months. If Quik Flush
pump and tank cleaner is used from new then the warranty
period is extended to 18 months.
2. Honda Motors – Refer to your Honda Manual. (Warranty period
is up to 3 years)
3. Radio Receiver – Warranty period is 5 years on all non-moving
parts.
16
Conditions of Warranty
1. The warranty is only available to the rst purchaser and is non-transferable
2. The Warranty Registration Form (see over) must be returned to Quik Corp Pty Ltd 37 Production Ave Qld. 4575
Australia , with in 14 days of taking delivery of the unit. Only when the warranty registration form is completed and
returned, can Quik Corp Pty Ltd full all warranty obligations.
3. Components and conditions not covered by warranty are:
Abuse Failure resulting from neglect, such as improper operation, lack
of required maintenance or continued use of the unit after the discovery
of a defect which results in greater damage to the unit.
Environmental Deteriorated or failed components such as: O-rings,
seals, electrical wiring and connections caused by corrosive chemicals,
dirt or sand, excessive heat or moisture. Owners should ensure the type
and strength of chemicals used in the unit are compatible with the unit.
Normal wear Normal wear and consumable items such as: oils and
lubricants, drive belts or chains, pivot pins, paint and batteries are
considered to be normal wear items and are not warranted.
Maintenance Component failure caused by not performing scheduled
maintenance service such as: oils, grease, failure to clean tanks, spray
lines, nozzles, or any components. Not tightening or replacing loose or
missing bolts, nuts, ttings, shields and covers.
Damage Damage or machine failure caused by careless or accidental
damage, improper operation, inappropriate transportation or storage
of the unit.
Power Source Failures due to faulty or inadequate electrical sources
of power. Owners who use there own 12 volt source must ensure it is
suitable for operating the equipment.
Alterations Any unauthorised alteration, modication, attachments or
unauthorised repairs to the Quik Corp Pty Ltd unit. Written approval
must be obtained from Quik Corp Pty Ltd for any such items to maintain
warranty.
Removal & Installation The time taken to remove and re-install a
warranted part or component into other brand equipment will not be
covered by Quik Corp Pty Ltd warranty. Only parts and labour directly
attributable to the repair of the Quik Reel unit is covered.
Clean up time Quik Corp Pty Ltd does not pay for cleaning the unit,
parts or accessories, or work area before or after the warranty repair.
Clean up time is a󰀨ected by the application or condition in which
the unit is operated and maintained. Since clean -up time can be so
variable, cleaning time should be considered an Owners expense
Transportation Warranty does not cover transportation or insurance
costs for units or other equipment requiring repair or replacement of
warranted components. Nor does it cover any freight or insurance costs
in obtaining new parts or returning old parts to Quik Corp (Aust)for
inspection purposes.
Travel Time Travel time required for warranty repairs is the
responsibility of the Owner.
Diagnostic Time Warranty does cover time required to diagnose a
warranty problem. Diagnostic time is a󰀨ected greatly by the training and
expertise of the technician employed to do the job. Since Quik Corp Pty
Ltd is not in control of this factor, we do not cover the diagnostic time.
Non- Genuine Parts Use of parts other than Quik Corp Pty Ltd parts
for repair of warranted parts will automatically negate any warranty.
Warranted components must be replaced with genuine Quik Corp Pty
Ltd repair parts.
Unauthorised Repairs Warranty repairs must only be carried out by an
authorised Quik Corp Pty Ltd technician or Dealer.

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Warranty Registration Form
This form must be completed and returned to Quik Corp (Aust) Pty
Ltd, either by completing the form and clicking the submit button or
posting a copy of the lled form to 37 Production Ave. Warana QLD
4575 within 14 days of taking delivery.
Only when this registration form is completed and returned, can Quik
Corp (Aust) Pty Ltd full all warranty obligations.
Product Information
Quik Corp Model/Type:
Serial Number:
Dealer Name (if applicable):
Purchase Date:
Company Name:
Title (Mr/Mrs/Ms):
Surname:
Given Name:
Postal Address:
Town (or closest):
Purchasers Details
17
Mr Mrs Ms
SUBMIT

QUIK CORP P/L
37 Production Ave.
WARANA QLD 4575
AFFIX
STAMP

Quik Corp Pty Ltd
37 Production Avenue
WARANA QLD 4575 AUSTRALIA
Australia
Phone: ............................ [phone]
Fax:................................. [phone]
International
Phone: ............................ [phone]
Fax:................................. [phone]
[email protected]
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Proudly Australian Made & Owned