Quooker Scale Control Plus User manual

Upgrading a Scale Control Plus
to a Scale Control R

Introduction
How does the Quooker Scale Control R work?
The Scale Control R reduces the water hardness in order to prevent limescale build-up in the tank.
This extends its lifespan and improves the taste of water in hard water areas. The Scale Control R
consists of a lter head and a cartridge. This cartridge softens the water that ows through it
by means of an ion exchange process. The cartridge must be replaced after a certain period of
time, which depends on the mains water hardness and how much Quooker boiling water is used.
Replace the cartridge before it becomes completely saturated. You can order a new cartridge via
quooker.co.uk. Clear instructions on how to replace the cartridge are printed on the cartridge itself.
Saturated cartridges must be returned to Quooker. This is free of charge. The cartridges are issued
on loan and remain property of Quooker. If the saturated cartridge is not returned to Quooker in
time, after receipt of the new one, Quooker is entitled to recover the cost of the cartridge from the
user (see the terms and conditions on quooker.co.uk) For quality and safety reasons, the cartridge
can only be relled by Quooker. Only genuine Quooker parts should be used with a Quooker and
use of any third party parts of any sort will void the warranty.
Installing the Scale Control R
Use this manual to uninstall the Scale Control Pus and install the Scale Control R. Please be
sure to follow the correct installation procedure, based on the type of tank already present. You
can check the tank’s serial number to determine its type:
Type PRO3 B - Serial numbers beginning with VBF, VBD, VBW, RVB
Type PRO3 E - Serial numbers beginning with VCE, VCF, VCD, VCW, RVE
Lifespan of the cartridge
The Scale Control R cartridge needs to be replaced regularly. The replacement frequency
depends on how hard the water is and how much Quooker boiling water is used.
Timely replacement of the cartridge prevents the build-up of limescale in the Quooker system.
The supplied Scale Control Meter can only be installed with Quooker systems installed after
October 2017. The Scale Control R Meter will sound an alarm signal when the cartridge needs to
be replaced. Before mounting the meter, use the Total Hardness Test Kit provided to determine
the cold mains water hardness, as described in section A. After doing so, mount the Scale
Control R Meter and connect it to the Quooker tank, as described in section D.
For Quooker systems installed before October 2017, it is not possible to use the Scale Control R
Meter supplied. The cartridge lifespan can be determined in a dierent way. Before installing the
Scale Control R, test the water hardness with the Total Hardness Test Kit provided. Section A of
this guide features detailed instructions on how to do this. With the help of this value, the service
life of the cartridge can then be determined on the basis of the hardness table supplied. See
section B.
Technical specications
Height 420 mm
Diameter 130 mm
Maximum operating pressure 8,0 bar

1
2
4
5
Package contents
1. Scale Control R
2. Three blue bre washers, Red bre washer, Smooth reducing coupler, Striped reducing
coupler, Coupling piece
3. Scale Control R Meter, metal washer, screw and sticker
4. Total Hardness Test Kit
5. Copper pipe, coupling nuts (2x) and clamping rings (2x) 15mm (not included)
(Not included)
SCALE CONTROL R
3
total hardness
test kit
Peteri b.v. Staalstraat 13 2984 AJ Ridderkerk (NL) www.quooker.com

Uninstall the Scale Control Plus with a PRO3 B
– Follow the steps below to uninstall the Scale Control Plus with a type PRO3 B tank.
– The ‘Q’ on the tank cover is the on / off switch.
A1
3
21 1. Turning o the tank
Turn o the tank using the Q button, but
leave the plug in the socket with the
power switched on.
2. Empty the tank
Activate the boiling water tap
and let the water run cold. Also run the
cold water tap at the same time. Close
the isolation valve (3A) then stop the
boiling water tap.
3. Disconnecting the Scale Control Plus
Unscrew both part B and C and
disconnect the scale control including
the coupling piece and bre washer at C.
On/off
B
C
Scale Control Plus
cartridge
Reduces limescale
Step 1 When alarm sounds, 0 % blinks.
Step 2 Unscrew the ol d cartridge (counter
automatically.
Step 3 Screw in the new ca rtridge
(clockwise).
Step 4
TheScale Control m eter is 100%.
Step 5 Run boiling water for 20 seco nds.
Step 6 Check for leaks .
Operational data
Life span: 550L @ 15dH
Maxpressure: 8.6 bar
Temperature range: 2-38°C
Service and order: w ww.quooker.com
• Only to be connected to drinking water.
•
cartridge prior to use.
• Please dispose this cartrid ge with your
general waste.
A

Uninstall the Scale Control Plus with a PRO3 E
– Follow the steps below to uninstall the Scale Control Plus with a type PRO3 E tank.
– The ‘Q’ on the tank cover is the on / off switch.
A2
3 4
21 1. Turning o the tank
Turn o the tank using the Q button, but
leave the plug in the socket with the
power switched on.
2. Empty the tank
Activate the boiling water tap
and let the water run cold. Also run the
cold water tap at the same time. Close
the isolation valve (3A) then stop the
boiling water tap.
3. Disconnecting the Scale Control Plus
Unscrew both part B and C and
disconnect the scale control including
the coupling piece and bre washer at C.
4. Installing the copper pipe
Install the copper pipe between the
T-piece and inlet combination valve,
Including the coupling nuts and clamping
rings.
On/off
COLD
COLD
ScaleControl Plus
cartridge
Reduceslimescale
Step1Whenalarmsounds, 0% blinks.
Step2Unscrewtheoldcartridge(counter
automatically.
Step3Screwinthenewcartridge
(clockwise).
Step4
TheScaleControl meteris 100%.
Step5Runboilingwaterfor20seconds.
Step6Checkforleaks.
Operationaldata
Lifespan:550L@ 15dH
Maxpressure:8.6 bar
Temperaturerange:2-38°C
Serviceandorder:www.quooker.com
•Onlytobeconnectedtodrinkingwater.
•
cartridgepriortouse.
•Pleasedisposethiscartrid gewithyour
generalwaste.
COLD
BC
A

Installation of the Scale Control R with a PRO3 B
– Follow the steps below to install the Scale Control R with a Quooker PRO3 B tank.
– The ‘Q’ on the hood of the tank is the on / off switch.
B1
3
21 1. Connecting the inlet hose
Connect the reducing coupler from the
Scale Control R to the inlet reducing
valve with the blue bre washer. Connect
the Scale Control R inlet hose (long) to
the reducing coupler.
2. Connecting the outlet hose
Connect the Scale Control R outlet hose
(short) to the tank inlet hose with the blue
bre washer.
3. Flushing out the cartridge
Open the isolation valve. Ventilate the
system by activating the boiling water
tap (push-push-turn) and run for 20
seconds. Check for leaks. Now activate
the boiling function again and let the
water run for about 5 minutes, until the
water runs clear. Switch on the tank using
the Q button. Once the water has heated
up again, the Quooker system is ready to
use (continue to section C).
B
B
A
A

Installation of the Scale Control R with a PRO3 E
– Follow the steps below to install the Scale Control R with a Quooker PRO3 E.
– The ‘Q’ on the hood of the tank is the on / off switch.
B2
3
21 1. Connecting the inlet hose
Connect the reducing coupler from the
Scale Control R to the inlet reducing
valve with the red bre washer. Connect
the Scale Control R inlet hose (long) to
the reducing coupler.
2. Connecting the outlet hose
Connect the Scale Control R outlet hose
(short) to the tank inlet hose with the
coupling piece and blue bre washers.
3. Flushing out the cartridge
Open the isolation valve. Ventilate the
system by activating the boiling water
tap (push-push-turn) and run for 20
seconds. Check for leaks. Now activate
the boiling function again and let the
water run for about 5 minutes, until the
water runs clear. Switch on the tank using
the Q button. Once the water has heated
up again, the Quooker system is ready to
use (continue to section C).
B
B
COLD
A
COLD
Cold Hot
A

1
3
2
CHardness testing
– Test your water hardness with the Total Hardness Test Kit as described below, to determine
the expected cartridge lifespan.
– Ensure the Scale Control Plus is working optimally by comparing the water hardness of the
cold mains water to the hardness of the Quooker boiling water (allow the water to cool before
testing). The second value should be lower.
1. Filling test tube
Take the test tube out of its box. Take
a sample of water from the mains cold
water feed. Rinse out the test bottle with
this sample water then ll to the 5 ml
mark.
2. Adding reagent
Slowly add the reagent drop by drop, all
the while swirling gently to mix the water.
Count the number of drops it takes to
turn the red colour of the solution to
green.
3. Determining water hardness
One drop of the reagent is the equivalent
to 1.0°dH (degree of hardness) – For
example, if it takes 9 drops for the sample
to turn to green, this means your water
has a water hardness of 9° dH.
++…=
°dH
10
15
20
25
30
ml
5
10
15
20
25
30
ml
5
10
15
20
25
30
ml
5

CHardness table (for systems before October 2017)
– The left side of the table shows mains water hardness. The right side of the table shows the
expected lifespan of the cartridge, derived from the mains water hardness and the type of
Quooker tank in use. For continuous optimum performance replace the cartridge before the
end of the lifespan.
– Enter the replacement date for the cartridge in the table below. Keeping this table in a handy
place will remind you to order a new cartridge on time.
– For Quooker systems installed after October 2017, the life of the cartridge is determined by the
Scale Control R Meter. This sounds an alarm signal when the cartridge needs to be replaced.
Section E describes how to install this meter.
Cartridge 1
Lifespan
Installation date
Replacement date
Cartridge 2
* The cartridge lifespan is based on the
average consumption of Quooker water
for each type of Quooker tank:
PRO3 B and PRO3 E tank, 3 litres / day;
PRO7 E, 7 litres / day;
COMBI E, 8 litres / day.
Total hardness (°dH) * Cartridge lifespan (in months)
Mains water
10 37 16 14
21 17 7 6
11 33 14 12
22 16 7 6
12 30 13 11
23 16 7 6
13 28 12 11
24 15 6 6
14 26 11 10
25 15 6 6
15 24 10 9
26 14 6 5
16 23 10 9
27 14 6 5
17 22 9 8
28 13 6 5
18 20 9 8
29 13 6 5
19 19 8 7
30 12 5 5
20 18 8 7
COMBI EPRO7 EPRO3 B / PRO3 E

1
3
2
4
D
1. Connecting the tap
Detach the tap's jack plug from the tank
and insert it into the jack plug socket of
the Scale Control Plus Meter.
2. Connecting the Scale Control
Plus Meter
Insert the jack plug of the Meter into the
inside port, closest to the centre of the
Quooker tank.
3. Mounting the metal washer
Screw the washer provided into the
kitchen cabinet using the screw provided.
4. Securing the Scale Control Plus
Meter
Mount the Meter onto the metal washer
using the magnet on the back of the
Meter. Ax the sticker provided next to
the Meter on the inside of the cabinet.
Installing the Scale Control R Meter (for systems installed after October 2017)

5
7
6
8
5. Activating Scale Control Plus Meter
Initially activate the Scale Control Plus
Meter by pressing the wheel until the
screen lights up.
6. Setting water hardness
Turn and press the wheel to input the
water hardness (found using the steps
in section D). Press the wheel again to
choose the tick and conrm.
7. Setting tank type
Turn the wheel again to set the power
(in kW) in correspondence with the type
of tank you have (see table below). Press
the wheel when the correct value is
highlighted. Press again to choose the
tick and conrm.
8. Using the Scale Control Plus Meter
After setting the meter, ‘100%’ will
appear on the screen. This percentage
represents the lifespan of the cartridge
and will slowly count down to ‘0%’. When
this happens, the meter sounds an alarm
signal that the cartridge needs replacing.
PRO3 B 1.6 k W
PRO3 E 1.6 k W

Replacing the cartridge
– The cartridge must be replaced before it becomes completely saturated.
– The ‘Q’ on the top of the tank is the on / o switch.
– When installed with a Meter: If it is not possible to replace the cartridge when the alarm
sounds, you can temporarily snooze it (for 72 hours) by pressing the wheel on the Scale
Control R Meter.
1
3
2
4
1. Releasing the pressure
Switch o the tank. Activate the boiling
water tap and let the water run until it
is cold. Also run the cold water tap at
the same time. Stop the tap when it is
completely cold. Close the isolation valve
(PRO3 B) or the isolation valve on the
inlet combination valve (PRO3 E).
2. Replacing the cartridge
Detach the saturated cartridge by
unscrewing it out of the head and
replace it with a new one.
3. Flushing out the system
Open the isolation valve (PRO3 B) or the
isolation valve of the inlet combination
valve (PRO3 E ). Ventilate the system by
activating the boiling water tap and run
for 20 seconds. Check for leaks. Now
activate the boiling function again and
let the water run for about 5 minutes, until
the water runs clear. Switch on the tank
using the Q button. Once the water has
heated up again, the Quooker system is
ready to use.
4. When installed with a Scale Control R
Meter: resetting the Meter
Wake-up the Meter by pressing the wheel
once. Turn the wheel to ‘reset’ and press
the wheel to conrm. The screen will go
blank after a short while, it does this to
conserve power.
A
D
B1
A
D
B1

GSE00084 | UKENG | V01
Quooker UK Ltd.
Beaumont Buildings
Great Ducie Street
Manchester M3 1PQ
[phone]
[e-mail]
www.quooker.co.uk