Rad Power Bikes Radwagon 2016 User manual

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Welcome
Thanks you for purchasing the RadWagonTM from Rad Power BikesTM. We take pride in bringing you a quality product that will offer years of enjoyment.
The RadWagon is the only silent, zero emission, battery powered, electric cargo bike with 750 watts of power and a 48 volt battery pack. Thanks for riding
RAD!
Using This Manual
This manual contains details of the product, its equipment, and information on its operation and maintenance. Read it carefully and familiarize yourself
with the RadWagon before using it in order to ensure a safe use and prevent tragic accidents. Be sure to retain this manual as your convenient RadWagon
information source.
This Manual contains many Warnings and Cautions concerning the safe operation and consequences if safe setup, operation and
maintenance are not performed. All information in this manual should be carefully reviewed and if you have any questions you
should contact Rad Power Bikes immediately. The notes, warnings and cautions contained within the manual and marked by this
triangular Caution Symbol should also be given special care. Users should also pay special attention to information marked in this
manual beginning with NOTICE.
Because it is impossible to anticipate every situation or condition which can occur while riding, this manual makes no representations about the safe use
of bicycles under all conditions. There are risks associated with the use of any bicycle which cannot be predicted or avoided, and which are the sole
responsibility of the rider. You should save this manual, along with any other documents that were included with your bicycle, for future reference,
however all content in this manual is subject to change or withdrawal without notice. Visit www.radpowerbikes.com to download the latest version. Rad
Power Bikes makes every effort to ensure accuracy of its documentation and assumes no responsibility of liability if any errors or inaccuracies appear
within. Assembly and first adjustment of your Rad Power Bike requires special tools and skills and it is reccomended that this should be done by a trained
bicycle mechanic if possible.

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Table of Contents
Welcome...........................................................................................................................................................................................2
Using This Manual.............................................................................................................................................................................2
Assembly Instructions.......................................................................................................................................................................4
Battery Charging ...............................................................................................................................................................................7
Operation........................................................................................................................................................................................10
Maintenance...................................................................................................................................................................................18
Troubleshooting..............................................................................................................................................................................20
Warnings and Safety.......................................................................................................................................................................22
Link to Assembly Video and Online Resources...............................................................................................................................27
Limited Warranty............................................................................................................................................................................27

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Assembly Instructions
NOTICE: The following assembly steps are only a general guide to assist in the assembly of your Rad Power Bike and is not a complete or comprehensive
manual of all aspects of assembly, maintenance and repair. We recommend you consult a bicycle repair specialist to assist in the assembly, repair and
maintenance of your bicycle.
Step 1: Remove bike from carton and carefully set out all contents of the box. Remove packaging material protecting the
bicycle frame and components. Ensure the following pieces are included in the package. If there are any missing parts please
contact Rad Power Bikes for help replacing missing pieces.
1. RadWagon
2. Front Wheel
3. 2x running boards
4. Center Kickstand
5. Front fork anti-rotation spring and plastic cover
6. Pedals (Left and Right)
7. Front headlight
8. Charger
9. Keys for battery pack
10. Assembly tools and manuals.
11. Seat and seat post
Step 2: Assemble Kickstand onto bike using provided hardware as shown in the assembly video found here:
https://www.youtube.com/watch?v=QXyspHygRVI
Step 3: Install the handlebars onto the stem by removing the two bolts holding on the stem cap. Ensure the cables and wires
running up to the handlebar are not tangled or wrapped and then place the handlebar centered on the stem with the

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handlebars rotated to provide rider comfort, proceed to tighten down the stem cap, putting equal torque on each of the stem
cap bolts until secured properly.
Step 4: Assemble the front wheel onto the front fork if not installed as shown in the assembly video at
www.radpowerbikes.com. If there is damage to the front fork dropouts making it difficult to install the front wheel please
contact Rad Power Bike immediately for technical support as shipping damage could have occurred.
Step 5: Install the pedals. Use the pedal marked with an “L” on the left side and the right pedal marked with an “R” on the
right side (side with drivetrain gears). Be careful to not cross thread the pedals. Tighten securely as shown in the assembly
video.
Step 6: Install the running boards using the provided hardware and using the steps shown in the assembly video. Running
boards should be flat once secured, if they are sitting at an angle, loosen mounting hardware and hold them in a horizontal
orientation while tightening.
Step 7: Inflate tires to desired PSI. Recommended pressure 15-40 PSI.
Step 8: Adjust the stem up and down to a comfortable height and secure all hardware in the stem assembly and seat post.
Step 9: Install front headlight and fender as well as the front fork anti-rotation spring and cover.
NOTICE: Ensure all hardware is tightened properly and all safety checks in the following sections are performed before first use. Contact Rad Power Bikes if
you have any questions regarding the assembly of your bike. If you are not able to ensure all the assembly steps in the assembly video are performed
properly, or you are unable to view the assembly video please consult a certified local bicycle service provider for assistance in addition to contacting Rad
Power Bikes for help.
Do not extend any components including the stem or seat post beyond the minimum insertion markings on the seat post or
maximum angle markings on the stem which are etched into the components. Ensure that all hardware is properly
tightened and secured before moving on to next step otherwise serious injury or death could occur.

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Recommended Torque Values
Hardware Location
Torque Required (Nm)
Handlebar
18-20
Stem
18-20
Saddle
18-20
Seat
18-20
Rear Wheel
30-35
Bottom Bracket Parts
35-55
Pedals
35
Disk mounting Bolts
6
Disk Caliber Mount
10
Crank Bolts
40
Rear Derailleur Cable Pinch
6
Front Derailleur Clamp
7
Seat Post Clamp
7
Adjusting Seat Height
Use the quick release lever to free the seat post and pull upwards or push downwards to reach
desired height.
Notice: Ensure seat post and seat are properly adjusted before riding. Do not raise the seat post
beyond the minimum insertion marking etched into the seat post tube. If your seat post projects from the frame beyond these
markings, the seat post or frame may break, which could cause you to lose control and fall. Prior to first use, be sure to tighten
the seat clamp properly. A lose seat clamp or seat post binding bolt can cause damage to the bicycle
or can cause you to lose control or fall. Periodically check to make sure these the seat clamp is
properly tightened.
Rider Comfort
To obtain maximum comfort, the rider should not overextend his or her arms reach when riding. In
order to obtain the most comfortable riding position and offer the best possible pedaling efficiency,
the seat height should be set correctly in relation to the rider’s leg length. The correct saddle height

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should not allow leg strain from over extension, and the hips should not rock from side to side when pedaling. While sitting on
the bicycle with one pedal at its lowest point, place the ball of your foot on that pedal. The correct saddle height will allow the
knee to be slightly bent in this position.
Battery Charging
Basic Battery Charging Tips
oThe battery should be recharged after each use. There is no memory effect so you can charge the battery after short
rides without damage.
oThe battery can be recharged on or off the bike.
oRemove the battery by turning the key and then pulling the battery forward and up until the battery lifts off of the
mating receptacle.
oThe charger will automatically stop when the battery pack is full
oAlways charge in dry locations and indoors away from direct sunlight, dirt or debris.
oDo not cover up the charger when plugged in or charging, it air cools and needs to be left in a clear space. Do not
charge with the charger in the inverted position which can inhibit cooling and reduce the chargers life.
oCheck the charger cables, charger and battery for damage before beginning each charge.
oThe light on the charger will turn green when charge is complete and stay red while the battery charges
oCharging normally takes 3-5 hours, however it can take longer when you first receive the bike since the battery pack is
balancing.
oCharge in a clear area away from potential to trip on the charging cords, or damage to occur to the bike, battery or
charging equipment while parked.
Charging Procedure
Follow these steps for charging your Rad Power Bike:

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1. Turn the battery pack off using the silver illuminated pushbutton switch on the side of the battery. The button should
not be depressed.
2. Remove the rubber cover on the charging socket.
3. With the battery on or off the bike, place the charger in a flat, secure place, and connect the DC output plug from the
charger (round barrel connector) to the charging port on the side of the battery pack.
4. Then connect the input plug (110/220 volt plug) to the power outlet, charging should initiate and will be indicated by
the LED charge status light on the charger turning red.
5. After charging, unplug the charger from the wall outlet first and proceed to remove the charger DC plug from the bike
battery socket.
Always charge your battery in temperatures between 50 and 80 degree Fahrenheit and ensure the battery and charger are
not damaged before initiating charge. If you notice anything unusual while charging please discontinue charging and use
of the bike and contact Rad Power Bikes for help.
When the Battery Is Removed
oDo not touch the “+” and “-“terminal contacts on the bottom of the battery when the battery is removed from the
bike.
oBe careful not to drop or damage the battery pack when loose from the bike.
oEnsure the battery is turned off whenever it is being removed or off the bike.
When Installing the Battery onto the Bike
oEnsure the battery is turned off before sliding the battery into the frame mount receptacle.
oDo not force the battery onto the receptacle, slowly align and push battery down into the receptacle.
oEnsure the key is in the locked position before riding and check that the battery has been properly secured to the bike
before each use by pulling upwards and testing the security of the pack.

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Charging Time
When the input and output terminal are connected properly, and the battery is not fully charged, the red charging indicator
light should illuminate, showing that the battery is charging. The time that the battery takes to fully charge the battery is
dependent on various factors including distance traveled, riding characteristics, terrain, payload, and battery age. The
following table provides an estimate of charge time based on most common distances traveled in regular operation:
Distance Traveled
Charge Time to Fully Recharge
5 miles
1 hour
10 miles
1.5 hours
15 miles
2.5 hours
20 miles
3.5 hours
25 miles
4.5 hours
30 miles
5.5 hours
Notice: The battery pack can take longer to charge when fully depleted and when the battery is new. As your battery ages you might
also experience increased charging times but this is only expected after 3-5 years of regular use. If your battery does not seem to be
charging normally, and taking longer to charge then expected, please discontinue charging and contact Rad Power Bikes immediately.
Charger Safety Information
oKeep charger in a safe place away from children.
oFully charge the battery before each use to extend the life of the battery and help to reduce the chance of over-
discharging the battery pack.
oDo not charge the battery with any other chargers then what was originally supplied with your Rad Power Bike or a
charger purchased directly from Rad Power Bikes for use with your specific bike serial number, as approved by Rad
Power Bikes.
oThe charger works on 110/220 V 50/60 Hz standard home AC power outlets, do not open the charger to select voltage
input, the charger automatically detects and accounts for incoming voltage.

W W W . R A D P O W E R B I K E S . C O M 10
oAvoid charger contact with liquids, dirt/debris or metal objects.
oStore the charger in a location where it cannot suffer damage from falls/impact.
oThe charger should only be used indoors in a dry ventilated space.
oIf you notice a strange smell or the charger or battery are overheating, please stop charging and contact Rad Power
Bikes.
oDo not yank or pull on the cables of the charger. When unplugging carefully remove both the AC and DC cables by way
of pulling on the plastic plugs, not pulling on the cables.
Please take special care in charging of your Rad Power Bike in accordance with the above procedures and safety
information. Failure to follow proper charging procedures can result in damage to your Rad Power Bike, charger, personal
property and/or serious injury or death.
Operation
Start-Up Procedure
After the bike has been properly assembled following the unboxing video and all components are secured correctly, you may
now proceed to start up the vehicle and select the drive mode and power level.
Notice: Do not perform any of the steps in the Operation section of this manual until you have read this entire manual since
there are important details in the following sections, especially related to safety.
oInstall the key and secure the battery pack to the frame mount, turning in the clockwise direction. Remove the key and
test to see the battery cannot be removed before proceeding.
oDepress the power button on the battery. The blue light should now be illuminated on the button indicating it is
turned on.
oHold down the center mode button on the remote display toggle switch for 2 seconds then release, the LCD readout
should turn on.

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oSelect your desired level of pedal assistance between level 1 and 5 using the up and down arrows on the display
remote. Level 1 corresponds to the lowest level of pedal assist, and level 5 corresponds to the highest level of pedal
assist. The approximate top speed of each level of pedal assist is show in the table below:
Pedal Assist Level
Approximate Top Speed
1
10 MPH
2
13 MPH
3
15 MPH
4
18 MPH
5
20 MPH
oEither depress the red button on the thumb throttle to make the throttle active, or leave it not depressed to operate
in pedal only mode. The throttle is used by depressing the red button and then slowly and carefully applying the
throttle by rotating the half twist handlebar throttle backwards towards the rider.
Users must become accustomed to the bikes power control system before operating. The throttle mechanism allows full
power to be activated from a stop and inexperienced users should take extra care when first applying the throttle. The
pedal assistance feature is also a powerful option and users should fully research and understand how to operate it before
first use. Not taking care to familiarize yourself and practice the operation of the power system on your Rad Power Bikes
can lead to death or serious injury, please head this warning.
oWith the proper safety gear and rider knowledge and understanding you may now proceed to operate your Rad Power
Bike. You can begin by pedaling the bike in the appropriate drivetrain gear with or without pedal assistance. You may
also use the throttle to accelerate and maintain your desired speed.
Users must follow the instructions and warning contained in this manual for their safety. Do not attempt to operate your
Rad Power Bike until you have attained adequate knowledge of its control and operation. Damage caused by failing to
follow instructions is not covered under warranty and could result in personal injury to you or others as well as damage to
property and/or your Rad Power Bike. Contact Rad Power Bikes if you have any questions about assembly or operation.

W W W . R A D P O W E R B I K E S . C O M 12
LCD Display Features
The image shows the various features and information displayed
on the wireless remote. The display is controlled using the 3
button remote mounted on the left side of the handlebar. For
more information on the LCD display and operation please refer
to the SW-LCD manual in the Appendix.
Driving Range
The range of your Rad Power Bike is the distance the bike will
travel on a single full charge of the onboard battery pack. The
range values in this manual are estimates based on expected
usage characteristics. Some of the factors which effect range
include changes in elevation, speed, payload, and acceleration,
number of starts and stops and ambient air temperatures. Tire pressure and terrain are also important variables to consider.
We suggest that you ride conservatively when you first get your Rad Power Bike to get to know your bike and travel routes.
Once you become familiar with the range requirements of your travel routes, and the capabilities of your Rad Power Bikes you
can then adjust you riding characteristics if you so desire.
The following table provides general estimates and outlines various factors effecting range and their combined estimated
effects on range. This table is meant to help owners understand the factors that can increase of decrease range but Rad Power
Bikes makes no claims to the range that individual users might obtain.
Expected Range
Operating Conditions
20 miles
oHilly Terrain
oHeavy Payload
oWindy
oHigh Speeds

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oLight Pedaling
30 miles
oFlat Terrain
oNormal Payload
oNot Windy
oMedium Speeds
oLight Pedaling
40 miles
oFlat Terrain
oNormal Payload
oNot Windy
oLow Pedal Assist Level
oModerate to Heavy Pedaling
Battery Capacity Display
The LCD readout on the handlebar of your Rad Power Bike features a battery capacity guage (much like the fuel guage on an
automobile). It is recommended that users stop operating the bike once one bar is left on the display. Once the battery is fully
depleted, the last remaining bar will begin to flash, communicating to the user that they should cease operation immediately.
Best Practices for Extending Range and Battery Life
Notice: It is recommended that users pay close attention and ride within the following limitations to ensure the hub motor
does not overheat or become damaged from excessive loading.

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oDo not climb hills steeper than 15% in grade.
oPedal to assist the motor when climbing hills and accelerating from a stop.
oAvoid sudden starts and stops.
oWhen climbing hills reduce the power output to 500 watts or less. This can be accomplished by pedaling with the bike
while in pedal assist modes 1 or 2.
oAccelerate slowly.
Parking, Storage and Transport
Please follow these basic parking, storage and transport tips to ensure your bike is well cared for on and off the road.
oWhen pushing the vehicle manually, turn off the power to avoid accidental acceleration from the motor.
oIt is recommended to park indoors.
oSwitch the power off, and any lights to conserve battery. Remove the key from the bike and ensure the battery is
locked to the frame or removed and brought with you for security.
oIn public places, your Rad Power Bike must be parked in accordance with local rules and regulations.
oIf you have to park outdoors in rain, or wet conditions you should only leave your Rad Power Bike outside for a few
hours and proceed to park the bike in a dry location afterwards in order to allow all the systems to dry out. Much like
a regular bike, use in wet conditions mandates a more regular maintenance schedule to ensure your bike does not
become rusty, corroded and to ensure all systems are always working safely.
oDo not park, store, or transport your Rad Power Bike on a rack that is not designed for the size and weight of the bike.
oWide tires, as used on Rad Power Bikes, cannot fit into all bike racks, please select an appropriate rack for the width of
tires used on your bike.
oLocking up your bike is recommended to ensure your bike is secure and the chance of theft is reduced. Rad Power
Bikes makes no claims or recommendations on the proper lock hardware or procedures to secure your bike, but we do
recommend you take the appropriate precautions to keep your Rad Power Bike safe from theft.

W W W . R A D P O W E R B I K E S . C O M 15
oWhen storing your bike or carrying your bike on a rack for transport, you can remove the battery pack to reduce the
weight of the bike and make lifting and loading easier.
Regenerative Braking
Regenerative braking is active on the RadWagon whenever the front and/or rear brake lever is applied. There is an electronic
switch in the brake lever and when it is applied, the electric hub motor will turn into a brake. This feature recharges the
battery pack when coming to a stop and travelling downhill.
The force of the motor acting as a brake allows the bike to slow down more rapidly compared to a standard bicycle; because
of this you should proceed with caution and practice using this helpful feature before traveling on public streets and
downhill routes.
Carrying Loads and Passengers
MAXIMUM PAYLOAD FOR RADWAGON
The total maximum weight limit of the RadWagon (350 Lbs.) includes the weight of the rider as well as clothing, riding gear, cargo, other
riders, etc. The kickstand is not designed to be used for loading cargo. You MUST hold onto the bike whenever loading cargo, especially
when loading precious cargo and children. Do not assume the bike is stable and balanced when using the kickstand, always hold onto the
bike when cargo is being loaded or in place.
Total payload: 350 lbs.
Rear Rack: 120 lbs.
Running Boards: 40 lbs. per side
Kickstand: 100 lbs.
CARRYING CHILDREN AND OTHER PASSENGERS

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The use of certified and approved child seating and equipment are required whenever carrying children. Rear wheel guards must be in
place whenever carrying passengers to ensure feet and hands do not contact moving wheels. Ensure hands and feet are kept away from
wheels at all times the bike is in motion. Check all regulations in the area where you operate the RadWagon to ensure carrying passengers,
children, or cargo is allowed. Follow the stated weight limits in the section above, do not overload the RadWagon. The RadWagon should
never be operated by persons under the age of 18 years old. Children incapable of riding a bike independently or under the age of four
should not ride as passengers on the back of the RadWagon unless they are seated in a properly fitted and approved Child Safety Seat.
Notice: The following bulleted list provides important additional tips for the safe operation of the RadWagon when used for
carrying children and other passengers.
Do not allow passengers to sit sideways or backwards on the rear deck.
Do not allow passengers to stand or kneel on the rear deck, or running boards.
Increased weight from passengers will increase the time it takes to slow the bike when braking, please plan your stops
accordingly. Ensure both front and rear brakes are properly adjusted and maintained.
When carrying passengers 4 years old or above you must have the running boards, rear wheel side covers and a stoker
handlebar. As mentioned above, children incapable of riding a children’s bike should not ride as passengers, use your
best judgement as a parent or guardian.
Hold onto your bicycle when loading and ensure that your passengers are safely seated before beginning to ride.
That you and your passengers are wearing a properly fitted and approved helmet.
Since passengers sit behind you they cannot see bumps or upcoming turns so instruct your passengers to brace for
bumps and be prepared for turns and other maneuvers.
Passengers should sit directly over or forward of the rear wheel on the back deck, and no more than 40 pounds should
be loaded over the rear 1/3rd of the back deck.

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Never leave the bike unattended with children on the bicycle. Ensure children are removed from the bike before you look away or walk
away from the bike, otherwise the bike could tip over and cause serious injury to your most precious cargo.
Do not remove the clear rear wheel side covers from your RadWagon. These help to keep hands and feet away from the
moving wheels. Contact with the rear wheel can cause injury and damage to occur.
The kickstand is not designed to be used for loading cargo. You MUST hold onto the bike whenever loading cargo, especially
when loading precious cargo and children. Do not assume the bike is stable and balanced when using the kickstand, always
hold onto the bike when cargo is being loaded or in place.
CARRYING CARGO
Carrying a cargo load involves additional risks which need to be paid close attention to, users should practice riding on a flat
and open area with light cargo before attempting to carry heavier loads or passengers. You must become accustomed to the
braking, steering, and operational adjustments required to safely operate the RadWagon with cargo. Braking, acceleration,
and balancing are all significantly affected by the addition of cargo loaded on the RadWagon.
Notice: The following bulleted list provides important tips for the safe operation of the RadWagon when used for carrying
cargo.
Plan your route accordingly as your hill climbing ability, steering and braking are all impacted when cargo is loaded on
the RadWagon. Hills that are normally easy to climb and descend without cargo can become challenging and
dangerous once cargo is loaded.
Cargo should be loaded as low as possible to lower the center of gravity and improve stability, but ensure that cargo
does not interfere with any moving components or the ground.
Ensure your loads are properly secured and periodically check that nothing loosens.
Get a feel for the cargo load in a flat and open area before riding on roads.

W W W . R A D P O W E R B I K E S . C O M 18
Do not use the front brake by itself, always apply the rear brake first followed by the front brake and be sure to use both
brakes for all braking operations. Front fork failure or loss of control are plausible when the front brake is operated
independently for slowing at high speed with cargo loads.
Do not remove the clear rear wheel side covers from your RadWagon. These help to keep straps and cargo away from the
moving wheels. Contact with the rear wheel can cause injury and damage to occur.
The kickstand is not designed to be used for loading cargo. You MUST hold onto the bike whenever loading cargo, especially
when loading precious cargo and children. Do not assume the bike is stable and balanced when using the kickstand, always
hold onto the bike when cargo is being loaded or in place.
Maintenance
Bicycle Care
To ensure safe riding conditions you must properly maintain your bike. You should follow these basic guidelines and see your
certified local bike shop seasonally to ensure your bike is safe for use.
oProperly maintain batteries by keeping them fully charged when not in use.
oNever immerse the bike or any components in water as the electrical system may be damaged.
oPeriodically check wiring and connectors to ensure there is no damage and the connectors are secure.
oTo clean, wipe the frame with a damp cloth soaked in a mild non-corrosive detergent mixture. Dry with a cloth.
oStore under shelter; avoid leaving it in the rain or exposed to corrosive materials. If exposed to rain, dry your bicycle
afterwards and apply anti-rust treatment to chain and other unpainted steel surfaces.
oRiding on the beach or in coastal areas exposes your bicycle to salt which is very corrosive. Wash your bicycle
frequently and wipe or spray all unpainted parts with anti-rust treatment. Damage from corrosion is not covered
under warranty so special care should be given to extend the life of your bike when used in coast areas or areas with
salty air or water.

W W W . R A D P O W E R B I K E S . C O M 19
oIf the hub and bottom bracket bearings have been submerged in water they should be taken out and re-greased. This
will prevent accelerated bearing deterioration.
oIf the paint has become scratched or chipped in the metal, use touch up paint to prevent rust. Clear nail polish can
also be used as a preventative measure.
oRegularly clean and lubricate all moving parts, tighten components and make adjustments and required.
Safety Checklist
Notice: Before every ride it is important to carry out the following safety checks.
Safety Check
Basic Steps
1. Brakes
oEnsure front and rear brakes work properly.
oEnsure brake pads are not over worn and are correctly positioned in
relation to the rims.
oEnsure brake control cables are lubricated, correctly adjusted and
display no obvious wear.
oEnsure brake control levers are lubricated and tightly secured to the
handlebars.
2. Wheels and Tires
oEnsure tires are inflated to within the recommended limits displayed on
the tire sidewalls.
oEnsure ties have tread and have no BULGES OR EXCESSIVE WEAR.
oEnsure rims run true and have no obvious wobbles or kinks.
oEnsure all wheel spokes are tight and not broken.
oCheck axle nuts and quick releases to ensure they are tight. If your
bicycle is outfitted with quick release axles, ensure the locking levers are
correctly tensioned and in the closed position.
3. Steering
oEnsure handlebar and stem are correctly adjusted and tightened, and
allow proper steering.
oEnsure the handlebars are set correctly in relation to the forks and the
direction of travel.
4. Chain
oEnsure the chain is oiled, clean and runs smoothly.
oExtra care is required in wet or dusty conditions
5. Bearings
oEnsure all bearings are lubricated, run freely and display no excess
movement, grinding or rattling.

W W W . R A D P O W E R B I K E S . C O M 20
oCheck headset, wheel bearings, pedal bearings and bottom bracket
bearings.
6. Cranks and Pedals
oEnsure pedals are securely tightened to the cranks.
oEnsure the cranks are securely tightened and are not bent.
7. Derailleurs
oCheck that the derailleur(s) are adjusted and functioning properly.
oEnsure shift and brake levers are attached to the handlebar securely.
oEnsure all brake and shift cables are properly lubricated.
8. Frame and Fork
oCheck that the frame and fork are not bent or broken.
oIf either are bent or broken, they should be replaced.
9. Accessories
oEnsure all reflectors are properly fitted and not obscured.
oEnsure all other fitting on the bike are properly secured and functioning.
oEnsure rider is earing helmet and any other required riding safety gear.
10. Motor Drive Assembly and Throttle
oEnsure hub motor is spinning smoothly and the motor bearings are in
good working order.
oEnsure all power cables running to hub motor are secured and
undamaged.
oMake sure the hub motor axle bolts are secured and all torque arms and
torque washers are in place.
11. Battery Pack
oEnsure battery is charged before use.
oEnsure there is no damage to battery pack.
oLock battery to frame and check to see that it is secured.
Troubleshooting
Basic Troubleshooting
Symptoms
Possible Causes
Most Common Solutions
1
It doesn’t work
1. Insufficient battery power
2. Faulty Connections
3. Battery not fully seated in tray
4. Improper turn on sequence
5. Brakes are applied
1. Charge the battery pack
2. Clean and repair connections
3. Install battery correctly
4. Turn on bike with proper sequence
5. Disengage brakes
2
Irregular acceleration and/or
reduced top speed
1. Insufficient battery power
2. Loose or damaged throttle
1. Charge or replace battery
2. Replace throttle
3
When powered on the motor does
not respond
1. Loose wiring
2. Loose or damaged throttle
1. Repair and or reconnect
2. Tighten or replace
Table of contents
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