Radio Shack TAD-764 User manual

Cat. No. 43-764
OWNER’S MANUAL
Please read before using this equipment.
TAD-764
Digital Answering System Trim Phone
with Day/Time Voice Stamp
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2
FEATURES
Your RadioShack TAD-764 Digital An-
swering System Trim Phone with Day/
Time Voice Stamp is a combination
multi-feature telephone and high-quality
fully-digital answering system. Fully dig-
ital means the TAD-764 stores all mes-
sages on a computer chip — there are
no tape mechanisms to wear out and no
tapes to bother with. This gives you ca-
pabilities that tape-based answering
machines do not have. For example,
you can move quickly from message to
message without listening to all of them.
Its unique, space-saving design makes
it ideal for placing on any desk or night-
stand, or for mounting on a wall.
Note: Your TAD (telephone answering
device) requires a 9-volt battery (not
supplied) for memory backup.
ANSWERING SYSTEM
FEATURES
Hi
g
h Capacit
y
— Lets you record up to
16-minutes of incoming and outgoing
messages.
Voice Da
y
/Time Stamp — announces
the day and time each message was re-
corded.
Di
g
ital Out
g
oin
g
Messa
g
e— gives
you a clear outgoing message that can
be up to 60 seconds long.
Di
g
ital Incomin
g
Messa
g
e Stora
g
e—
stores incoming messages on a com-
puter chip, making it easy to quickly ac-
cess messages. Incoming messages
can be up to 60 seconds long.
Memor
y
Backup — protects stored
messages in case of a power failure.
Ad
j
ustable Rin
g
Selection — lets you
set the TAD-764 to answer the tele-
phone after four or seven rings.
Toll Saver — lets you avoid unneces-
sary long-distance charges when you
call long distance to check your mes-
sages.
Remote Control — lets you retrieve
messages from almost any touch-tone
phone. With an optional pocket tone di-
aler, you can even use it from a rotary
phone.
User Selectable 3-Di
g
it Remote Op-
eration Securit
y
Code — helps pre-
vent unauthorized remote operation.
Call Screenin
g
— lets you listen to in-
coming calls so you can decide whether
or not to answer.
Phone Pickup Detection — automati-
cally stops the TAD and resets it if you
answer a call after the TAD answers.
Memo Recordin
g
— lets you leave
yourself memos.
© 1998 Tandy Corporation.
All Rights Reserved.
RadioShack is a registered trademark used by Tandy Corporation.
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3
TELEPHONE FEATURES
Lighted Keypad with Big Buttons —
makes it easy to see the numbers and
dial a number in the dark.
Handset Volume Control — lets you
adjust the sound you hear through the
handset.
Redial — dials the last number you di-
aled.
Reset — lets you disconnect from a call
and dial another number without hang-
ing up the handset.
Ringer Volume Switch — lets you ad-
just the ringer’s loudness or turn it off.
Hearing-Aid Compatibility — lets you
use the phone with any hearing aid that
has a T (telephone) switch.
To take advantage of all the TAD-764’s
features, we recommend that you read
this manual completely before using the
TAD.
Your TAD has been ETL listed to UL
standards and meets all applicable FCC
standards.
This symbol is intendedtoalertyou to
the presence of uninsulated danger-
ous voltage within the product’s en-
closure that might be of sufficient
magnitude to constitute a risk of elec-
tric shock. Do not open the product’s
case.
This symbol is intended to inform you
that important operating and mainte-
nance instructions are included in the
literature accompanying this product.
RISK OF ELECTRIC SHOCK.
DO NOT OPEN.
WARNING: To reduce the risk of
fire or shock hazard, do not ex-
pose this product to rain or mois-
ture.
CAUTION !
CAUTION: TO REDUCE THE RISK OF
ELECTRIC SHOCK, DO NOT REMOVE
COVER OR BACK. NO USER-SERVICE-
ABLE PARTS INSIDE. REFER SERVIC-
ING TO QUALIFIED PERSONNEL.
!
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4
READ THIS BEFORE
INSTALLATION
Your TAD-764 conforms to federal reg-
ulations, and you can connect it to most
telephone lines. However, each device
you connect to the phone line draws
power from the phone line. We refer to
this power draw as the device’s
ringer
equivalence number
, or REN. The REN
is on the label on the bottom of the TAD.
If you use more than one phone or other
device on the line, add up all the RENs.
If the total is more than five (or three in
rural areas), your phone(s) might not
ring and your TAD might not answer. If
ringer operation is impaired, remove a
device from the line.
FCC STATEMENT
Your TAD-764 complies with Part 68 of
FCC Rules
. You must, upon request,
provide the FCC Registration Number
and the REN to your telephone compa-
ny. Both numbers are on the label on
the bottom of the TAD.
Note: You must not connect the TAD-
764 to:
• coin-operated systems
• party-line systems
• most electronic key phone systems
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5
CONTENTS
Installation ......................................................................................................... 6
Installing a Backup Battery ........................................................................... 6
Mounting the TAD ......................................................................................... 7
On a Desk Top ....................................................................................... 7
On a Wall Plate ...................................................................................... 8
On a Wall .............................................................................................. 10
Preparation ...................................................................................................... 12
Setting the Dialing Mode ............................................................................. 12
Setting the Day and Time ........................................................................... 12
Setting the Ringer’s Volume ....................................................................... 13
Telephone ......................................................................................................... 14
Setting the Handset Volume ....................................................................... 14
Using REDIAL............................................................................................... 14
Using RESET................................................................................................ 14
Using Tone Services on a Pulse Line ......................................................... 14
Using the Phone Number Index Card ......................................................... 15
ANSWERING SYSTEM OPERATION .............................................................. 16
Recording the Outgoing Message .............................................................. 16
Setting the Number of Rings ....................................................................... 16
Toll Saver .................................................................................................... 16
Setting the TAD to Answer Calls ................................................................. 17
Recording Incoming Messages .................................................................. 17
Screening Calls ........................................................................................... 17
Playing Messages ....................................................................................... 17
Repeating Messages ........................................................................... 18
Skipping Messages .............................................................................. 18
Pausing Message Playback ................................................................. 18
Stopping Message Playback ................................................................ 18
Deleting Messages ..................................................................................... 18
Recording a Memo ..................................................................................... 18
Changing the Remote Operation Security Code ........................................ 19
Remote Operation ........................................................................................... 20
Remote Commands .................................................................................... 21
Troubleshootin
g
.............................................................................................. 22
Care and Maintenance .................................................................................... 23
The FCC Wants You to Know ..................................................................... 24
Lightning ..................................................................................................... 24
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6
INSTALLATION
INSTALLING A BACKUP
BATTERY
The TAD-764 requires AC power to op-
erate. However, if AC power fails or you
unplug the TAD, a 9-volt backup battery
(not supplied) saves the messages and
the settings for the day, time, and re-
mote operation security code. We rec-
ommend you use a RadioShack
alkaline battery.
Warnin
g
: If the TAD’s modular line cord
is already connected to the telephone
line jack, disconnect it before you install
the backup battery. This reduces the
risk of electric shock.
Caution: Always use a new battery of
the required size and recommended
type.
Note:
The telephone operates normally
during a power failure; however, the
TAD cannot answer or record incoming
calls without AC power.
Follow these steps to install the backup
battery.
1. Place a flat-bladed screwdriver
under the tab on the battery com-
partment cover, pry open the cover,
then lift it off.
2. Snap the battery’s contacts firmly
to the TAD’s connector and put the
battery in the compartment.
3. Replace the cover.
After the power is connected (see
“Mounting the TAD” on Page 7), when
the battery is weak or not installed, the
ANSWER indicator flashes. If you are
replacing a weak battery, be sure the
AC adapter’s cord is plugged in so you
do not lose the TAD’s stored informa-
tion.
Caution: Dispose of the old battery
promptly and properly.
Illus. showing removal of
battery compartment
cover.
Illus. showing battery
installation
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7
MOUNTING THE TAD
Select a location that is near both a
modular telephone jack and an AC out-
let. You can place the TAD on a desk, or
mount it on a wall plate or directly on a
wall.
Your TAD-764 connects directly to a
modular telephone line jack. If the jack
is not a modular jack, you must update
the wiring. You can convert the wiring
yourself, using jacks and adapters
available at your local RadioShack
store. Or, you can let the telephone
company update the wiring for you. The
USOC number of the jack to be installed
is RJ11C, or RJ11W for a wall plate
jack.
Note: Adjust VOLUME (located on the
TAD’s right side) to the middle position
before connecting power.
Caution: The supplied adapter sup-
plies 9 volts AC, delivers at least 440
milliamps, and has a plug which proper-
ly fits the TAD’s AC 9V 440mA jack. Us-
ing an adapter that does not meet these
specifications might damage the TAD or
the adapter.
On a Desk Top
Follow these steps when you place the
TAD on a desk, shelf, or table.
1. Plug one end of the supplied long
modular cord into the TO LINE jack
on the back of the base.
2. Plug the modular cord’s other end
into a modular phone line jack.
3. Plug one end of the supplied coiled
handset cord into the jack on the
base’s bottom and route the cord
into the groove near it. Plug the
other end into the handset’s jack.
4. Place the handset in the cradle.
5. Insert the supplied AC adapter’s
barrel plug into the AC 9V 440mA
jack on the back of the base.
Illus. of
VOLUME
switch.
Illus of
TO LINE
jack and
end of modular cord about
to be inserted into jack.
Other connections are not
yet made.
Illus. of coiled handset
cord and base
Illus. of
AC 9V 440mA
jack.
Show barrel plug about to be
inserted into jack. Show
modular cord already con-
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8
6. Route the adapter’s cord through
the strain relief slot on the base.
7. Plug the adapter into a standard
AC outlet.
When you first connect power, the
PLAY/SKIP indicator flashes (until
you record the outgoing message),
the ANSWER indicator flashes (if
you did not install a backup bat-
tery), and the TAD automatically
runs a self-test for about 20 sec-
onds. You cannot operate the TAD
during this test. When the test is
complete, the TAD Beeps once and
announces, “Answer off.”
On a Wall Plate
1. Plug one end of the supplied short
modular cord into the TO LINE jack
on the back of the base.
2. Route the cord into the groove on
the phone’s base.
3. Plug one end of the supplied coiled
cord into the jack on the bottom of
the base and route the cord into the
groove beside the jack.
Illus. showing cord rout-
ed through the strain re-
lief slot.
Illus. of ANSWER and
PLAY/SKIP indicators.
Illus of
TO LINE
jack and
end of modular cord about
to be inserted into jack.
Other connections are not
yet made.
Illus. showing routing of
modular cord.
Illus. showing routing of
coiled cord before it is
plugged into the handset.
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9
4. Insert the supplied AC adapter’s
barrel plug into the AC 9V 440mA
jack on the back of the base.
5. Plug the other end of the short
modular cord into the wall plate
jack. Then move the power cord to
the right of the two tabs, align the
wall plate studs with the TAD’s key-
hole slots and slide the TAD down-
ward to secure it.
6. Slide the handset clip up and out of
its retaining slot, rotate it 180°, then
slide the clip back into its slot.
7. Plug the other end of the coiled
cord into the handset’s jack.
8. Place the handset into the cradle.
9. Plug the adapter into a standard
AC outlet.
Illus. of
AC 9V 440mA
jack. Show-
ing barrel plug about to be inserted
into jack and modular cord already
connected.
Illus. of wall plate alignment
and power cord attachment.
Illus. showing clip being re-
moved and re-inserted.
Illus. showing coiled cord
connection to handset.
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10
On a Wall
You need two flat-head wood screws
(not supplied) with heads that fit into the
keyhole slots on the bottom of the TAD.
1. Drill two holes 315/16 inches (100
mm) apart. Then thread a screw
into each hole letting the heads
extend about 3/16 of an inch (5 mm)
from the wall.
2. Plug one end of the supplied long
modular cord into the TO LINE jack
on the back of the base.
3. Route the cord into the groove on
the phone’s base.
4. Plug one end of the supplied coiled
cord into the jack on the bottom of
the base and route the cord into the
groove beside the jack.
5. Insert the supplied AC adapter’s
barrel plug into the AC 9V 440mA
jack on the back of the base.
6. With the power cord moved to the
right of the two tabs and the modu-
lar cord hanging straight down from
the groove, align the two screws
with the TAD’s keyhole slots and
slide the TAD downward to secure
it.
Illus. showing screw
positions on the
Illus of
TO LINE
jack and
end of modular cord about
to be inserted into jack. Oth-
er connections are not yet
made.
Illus. showing routing of
modular cord.
Illus. showing routing of
coiled cord before it is
plugged into the handset.
Illus. of
AC 9V 440mA
jack.
Showing barrel plug about
to be inserted into jack and
modular cord already con-
nected.
Illus. showing bottom of base,
keyhole slots, screws.
Also, show power cord and
modular cord hanging down.
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11
7. Slide the handset clip up and out of
its retaining slot, rotate it 180°, then
slide the clip back into its slot.
8. Plug the other end of the coiled
cord into the handset’s jack.
9. Place the handset in the cradle.
10. Plug the modular cord into a modu-
lar phone line jack.
11. Plug the adapter into a standard
AC outlet.
Illus. showing clip being
removed and re-insert-
Illus. showing coiled cord
connection to handset.
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12
PREPARATION
SETTING THE DIALING
MODE
Set TONE/PULSE on the handset for the
type of service you have. If you are not
sure which type you have, do this test.
1. Set TONE/PULSE to TONE.
2. Lift the handset and listen for a dial
tone.
3. Press any number other than 0.
Notes: If your phone system
requires that you dial an access
code (9, for example) before you
dial an outside number, do not
press the access code either.
If the dial tone stops, you have
touch-tone service. Leave TONE/
PULSE
set to TONE.
If the dial tone continues, you have
pulse service. Set TONE/PULSE to
PULSE.
SETTING THE DAY AND
TIME
The answering system records the day
and time of each incoming message.
Follow these steps to set the current
day and time.
Note: If you do not complete each step
within 8 seconds, the TAD beeps three
times and stops setting the day and
time. Start again at Step 1.
1. Use a straightened paper clip to
hold down CLOCK (located on the
TAD’s right side) until the TAD-764
beeps. The TAD then announces,
“Sunday.”
Note: If necessary, adjust VOLUME.
2. To change the day of the week,
repeatedly press OGM/REPEAT to
move back or PLAY/SKIP to move
forward to the current day of the
week.
Illus. of
TONE/PULSE
switch.
Illus. showing
CLOCK
switch.
Illus. showing
OGM/REPEAT
and
PLAY/SKIP.
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13
3. Press ANSWER/STOP/DELETE. The
TAD beeps once and announces
the hour and “AM” or “PM.”
4. To change the hour, repeatedly
press
OGM/REPEAT
to move back
or PLAY/SKIP to move forward to
the current hour.
5. Press ANSWER/STOP/DELETE. The
TAD beeps once and announces
the minutes.
6. To change the minutes, repeatedly
press OGM/REPEAT to move back-
ward or PLAY/SKIP to move forward
to the current minute.
Note: You can hold down OGM/
REPEAT or PLAY/SKIP to move the
minutes in 10-minute increments.
7. When you finish, press ANSWER/
STOP/DELETE. The TAD beeps and
announces the day and time.
To check the current day/time at any
time, use a straightened paper clip to
press CLOCK.
SETTING THE RINGER’S
VOLUME
To adjust the ringer’s volume, set OFF/
LO/HI (located on the TAD’s right side)
to HI for a noisy room or LO for a quiet
room.
To turn off the telephone’s ringer, set
RINGER to OFF. You can still make out-
going calls. If you hear an extension
ring, you can answer calls.
Illus. showing
RINGER
switch.
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14
TELEPHONE
SETTING THE HANDSET
VOLUME
The handset’s volume control lets you
adjust the sound you hear through the
handset.
To increase or decrease the volume,
roll the handset’s volume control up or
down.
USING REDIAL
You can quickly dial the last number di-
aled. When you hear a dial tone, press
REDIAL.
Note: The redial memory holds up to 31
tone digits or 32 pulse digits, and lets
you redial long distance or local num-
bers.
USING RESET
To disconnect a call without hanging up
the phone, hold down RESET for about
1 second. When you release it and hear
a dial tone, dial again.
USING TONE SERVICES
ON A PULSE LINE
Some special services, such as bank-
by-phone, require tone signals. If you
have pulse service, you can still use
these special tone services by following
these steps.
1. With TONE/PULSE set to PULSE,
dial the service’s main number.
2. When the service answers, set
TONE/PULSE to TONE. Any addi-
tional numbers you dial are sent as
tone signals.
3. After you complete the call, set
TONE/PULSE back to PULSE and
hang up the phone.
Illus. showing the
handset volume con-
Illus. showing the
REDIAL
button.
Illus. showing
RESET
button.
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15
USING THE PHONE
NUMBER INDEX CARD
Use a straightened paper clip or anoth-
er small pointed object to lift the plastic
cover off the phone number index card.
Write your phone number at the top and
other important names and numbers
below it. Replace the cover.
A quick reference card showing how to
use the answering system is on the
back of the phone number index card.
Illus. showing the
phone number index
card and its cover.
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16
ANSWERING SYSTEM OPERATION
RECORDING THE
OUTGOING MESSAGE
Before you can set the TAD to answer
calls and record messages, you must
record an outgoing message (OGM).
Your outgoing message can be up to 60
seconds long.
1. Hold down OGM/REPEAT until the
TAD beeps.
Note: If memory is full, the PLAY/SKIP
indicator flashes, the TAD announces,
“Memory is full,” and you cannot record
the outgoing message. Delete old mes-
sages to make room in memory (see
“Deleting Messages” on Page 18).
2. Position yourself about 8 inches
away from the TAD and speak into
the microphone (located on the
front of the TAD).
3. The TAD automatically stops
recording after 60 seconds, or you
can press ANSWER/STOP/DELETE
when you finish recording the mes-
sage. The TAD beeps and auto-
matically plays the outgoing
message.
To play the outgoing message at any
time, press OGM/REPEAT. If no outgo-
ing message is recorded, the TAD says,
“No announcement.”
SETTING THE NUMBER
OF RINGS
To set the number of times the TAD
rings before it answers a call, slide the
4, 7, TS switch (located on the right side
of the TAD) to the desired slot.
TOLL SAVER
To help you avoid unnecessary long
distance charges, you can slide RING
SELECT to TS (Toll Saver). Once you
select TS, if there are new messages
(ones you have not played), the TAD
answers on the second ring. If there
are no new messages, the TAD an-
swers on the 4th ring, and gives you
time to hang up before it answers.
Illus. showing
ANSWER/STOP/
DELETE
.
Illus. showing microphone.
Illus. showing
4/7/TS
switch.
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17
SETTING THE TAD TO
ANSWER CALLS
To set the TAD to answer calls, press
ANSWER/STOP/DELETE.
• If an outgoing message is re-
corded, the TAD announces, “An-
swer on,” and the ANSWER
indicator lights.
• If no outgoing message is
recorded, the TAD says, “Answer
off, no announcement” (see
“Recording the Outgoing Message”
on Page 16).
To have the TAD not answer calls,
press ANSWER/STOP/DELETE again.
The TAD announces “Answer off,” and
the ANSWER indicator turns off.
RECORDING INCOMING
MESSAGES
The TAD-764 lets you record up to 16
minutes of outgoing and incoming mes-
sages. It hangs up and resets to answer
the next call when:
• The caller hangs up.
• The maximum message length (60
seconds) is reached.
• There are more than 8 seconds of
silence.
• You pick up any extension on the
same phone line as the TAD (see
“Screening Calls”).
The PLAY/SKIP indicator flashes when
a new message is recorded.
SCREENING CALLS
To screen calls, let the TAD answer.
Listen to the caller’s message through
the TAD’s speaker. If you decide to an-
swer the call, pick up any phone con-
nected to the same phone line as the
TAD. The TAD stops recording and re-
sets to answer the next call.
Note: If you pick up the phone just as
the TAD answers, it might not stop play-
ing the OGM. If this happens, press AN-
SWER/STOP/DELETE to stop the TAD.
PLAYING MESSAGES
When there are new messages, the
PLAY/SKIP
indicator flashes until all the
new messages have been played.
To play all messages, press PLAY/SKIP.
The TAD announces the number of
messages. If there are no messages,
the TAD announces, “No message.”
Before playing each message, the TAD
announces the message number and
the day and time when the message
Illus. showing
PLAY/SKIP
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18
was recorded. After all messages play,
the TAD announces, “End of mes-
sage(s)” then it resets to answer calls.
The PLAY/SKIP indicator lights steadily
and the TAD saves all messages until
you delete them.
Repeating Messages
To repeat the current message, press
OGM/REPEAT.
Note: If you have not listened to 5 sec-
onds of the message, or the message is
not at least 5 seconds long, pressing
OGM/REPEAT replays the previous
message.
Skipping Messages
To skip to the next message during
playback, press PLAY/SKIP once. The
next recorded message plays.
Pausing Message Playback
To pause message playback, press AN-
SWER/STOP/DELETE. To resume play-
ing messages, press PLAY/SKIP.
Otherwise, after pausing for 60 sec-
onds, the TAD beeps three times and
stops.
Stopping Message Playback
To stop playback at any time, press AN-
SWER/STOP/DELETE twice. The TAD
beeps once and resets to answer calls.
The PLAY/SKIP indicator continues to
flash if you have not listened to all new
messages.
DELETING MESSAGES
To delete messages you have already
played, while playback is stopped, hold
down ANSWER/STOP/DELETE. The
TAD beeps and deletes old messages.
The TAD keeps the messages you have
not played, and the PLAY/SKIP indicator
continues flashing.
Notes:
• Even if you play only a portion of a
message, the TAD might delete it.
• You can only delete individual mes-
sages using remote operation (see
“Remote Operation” on Page 20).
RECORDING A MEMO
A memo is a message you can record
by speaking directly into the TAD, with-
out calling on a phone.
Notes:
• The maximum memo length is 60
seconds.
• When its memory is full, the TAD
announces, “Memory is full,” and
you cannot record the memo.
Delete messages to make room in
memory (see “Deleting Mes-
sages”).
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19
Follow these steps to record a memo.
1. Hold down PLAY/SKIP until the TAD
beeps.
2. Position yourself about 8 inches
away from the TAD and speak into
the microphone (located on the
front of the TAD).
3. The TAD automatically stops
recording after 60 seconds, or you
can press ANSWER/STOP/DELETE
when you finish. The TAD beeps
once.
The memo is recorded along with the in-
coming messages. To hear the memo,
simply play back your messages.
CHANGING THE REMOTE
OPERATION SECURITY
CODE
The TAD’s remote operation security
code is preset to 764. You can operate
your TAD remotely with this code; how-
ever, we recommend that you set your
own code.
Notes:
• You have 8 seconds to set each
individual digit. Otherwise, you
must start over from Step 1.
• If AC power fails and the backup
battery becomes weak, the remote
operation security code automati-
cally resets to 764.
1. Use a pointed object, such as a
straightened paper clip, to hold
down
CODE (located on the right
side of the TAD) until the TAD
beeps and announces the first digit
of the current security code.
2. Repeatedly press PLAY/SKIP or
OGM/REPEAT
to set the first digit,
then press ANSWER/STOP/
DELETE. The TAD beeps and
announces the second digit.
3. Repeatedly press PLAY/SKIP or
OGM/REPEAT to set the second
digit, then press ANSWER/STOP/
DELETE. The TAD beeps and
announces the third digit.
4. Repeatedly press PLAY/SKIP or
OGM/REPEAT
to set the third digit,
then press ANSWER/STOP/
DELETE.
The TAD beeps once and
announces the complete remote
operation security code.
Illus. showing
CODE
switch.
43-764.fm Page 19 Friday, August 13, 1999 2:43 PM

20
REMOTE OPERATION
You can operate the TAD from almost
any touch-tone phone, or from a rotary
phone using a pocket tone-dialer (avail-
able at your local RadioShack store).
Notes:
• When memory is full, the TAD
answers the call after two rings and
announces, “Memory is full.”
Delete some of the messages to
make room in memory.
• You must record an outgoing mes-
sage before you can remotely set
the TAD to answer calls.
• The TAD beeps three times if you
press a wrong button.
Follow these steps to operate your TAD
remotely.
1. Dial your phone number.
Notes:
• If the TAD is set to answer-off
and an outgoing message is
recorded, it answers the call
after 10 rings and announces,
“Answer off.”
• If the TAD is set to answer-on, it
answers according to the num-
ber of rings you set.
2. Within 8 seconds after the outgoing
message starts, enter the remote
operation security code. The TAD
beeps.
Note: If you do not enter each digit
of the security code within 8 sec-
onds, the TAD will disconnect.
3. Enter the remote command code
(see “Remote Commands” on
Page 21).
4. Hang up to end remote operation.
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