Radio Shack TAD-1007 User manual

Cat. No. 43-747
OWNER’S MANUAL
Multi-User Digital Telephone Answering System
Please read before usin
g
this equipment.
TAD-1007
with Day/Time Voice Stamp
43-747.fm Page 1 Friday, August 13, 1999 2:22 PM

2
FEATURES
Your Radio Shack TAD-1007 Multi-User
Digital Telephone Answering System
with Day/Time Voice Stamp is a sophis-
ticated, fully digital message center that
groups recorded messages for up to four
different users. The caller can choose to
leave a message for a specific person or
department.
The TAD stores all messages on a com-
puter chip — there are no tape mecha-
nisms to wear out and no tapes to bother
with. This gives you capabilities that
tape-based answering machines don’t
have. For example, you can delete indi-
vidual messages.
The TAD-1007’s 26-minute memory ca-
pacity lets you store more messages
than many other TADs. And, its unique,
space-saving design makes it ideal for
any office or nightstand. Your TAD’s re-
mote control features let you retrieve
messages from almost any touch-tone
phone. With an optional pocket tone di-
aler, you can even use it from a rotary
phone.
© 1995 Tandy Corporation.
All Rights Reserved.
Radio Shack is a registered trademark used by Tandy Corporation.
Your TAD’s features include:
Four User Mailboxes — let you store
and play back messages for up to four
different users.
Voice Time/Da
y
Stamp — announces
the time and day when each message
was recorded.
User-Selectable 3-Di
g
it Remote Op-
eration Securit
y
Code — helps pre-
vent unauthorized remote operation.
Di
g
ital Out
g
oin
g
Messa
g
e— gives
you a clear outgoing message.
Memor
y
Backup — protects messages
stored in memory in case of a power
failure.
Toll Saver — lets you set the TAD to
answer after two rings if there are new
messages or four rings if there are not.
This lets you hang up before the TAD
answers to avoid charges when you call
by long-distance to check your messag-
es.
Room Monitor — lets you listen from a
remote phone to the room where you in-
stalled the TAD.
43-747.fm Page 2 Friday, August 13, 1999 2:22 PM

3
ANSWER Button — lets you turn the
TAD on or off without disconnecting it.
Call/Message Counter — displays the
number of messages recorded.
Call Screening — lets you listen to in-
coming calls so you can decide whether
or not to answer.
Phone Pick-Up Detection — automati-
cally stops the TAD if you answer a call
after the TAD answers.
DELETE Button — lets you quickly de-
lete messages individually or all at once.
Memo Recording — lets you leave
memos for your family, roommates, or
co-workers as messages on the TAD.
To take advantage of all the TAD’s fea-
tures, we recommend that you read this
manual completely before you use the
TAD.
This TAD has been tested and certified
to comply with applicable UL and FCC
standards.
Warning: To prevent fire or shock haz-
ard, do not expose this product to rain or
moisture.
This symbol is intended to alert you to
the presence of uninsulated danger-
ous voltage within the product’s en-
closure that might be of sufficient
magnitude to constitute a risk of elec-
tric shock. Do not open the product’s
case.
This symbol is intended to inform you
that important operating and mainte-
nance instructions are included in the
literature accompanying this product.
RISK OF ELECTRIC SHOCK.
DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF
ELECTRIC SHOCK, DO NOT REMOVE
COVER OR BACK. NO USER-SERVICE-
ABLE PARTS INSIDE. REFER SERVIC-
ING TO QUALIFIED PERSONNEL.
CAUTION
!
!
43-747.fm Page 3 Friday, August 13, 1999 2:22 PM

4
READ THIS BEFORE
INSTALLATION
We have designed your TAD to conform
to federal regulations, and you can con-
nect it to most telephone lines. However,
each device you connect to the phone
line draws power from it. This power
draw is the device’s Ringer Equivalence
Number, or REN. The REN is shown on
the bottom of the TAD.
If you use more than one phone or other
device on the line, add up all the RENs.
If the total is more than five (or three in
rural areas), your phone(s) might not
ring and your TAD might not answer. If
ringer operation is impaired, remove one
of the devices from the line.
FCC STATEMENT
Your TAD complies with Part 68 of
FCC
Rules
. You must, upon request, provide
the FCC registration number and the
REN to your telephone company. Both
numbers are shown on the bottom of
the TAD.
Note: You must not connect the TAD to:
• Coin-operated systems
• Party-line systems
• Most electronic key telephone sys-
tems
43-747.fm Page 4 Friday, August 13, 1999 2:22 PM

5
CONTENTS
Installation .............................................................................................................. 6
Choosing a Location ......................................................................................... 6
Connecting to the Telephone Line .................................................................... 6
Connecting to Power ......................................................................................... 7
Installing the Backup Battery ............................................................................ 7
Using Reset ......................................................................................................8
Preparation .............................................................................................................9
Setting the Day and Time .................................................................................. 9
Recording the Outgoing Message .................................................................. 10
Setting 2/4/TS ...................................................................................................11
Basic Operation ................................................................................................... 12
Setting the TAD to Answer Calls .....................................................................12
Recording Incoming Messages .......................................................................12
Screening Calls ...............................................................................................12
Playing Messages ...........................................................................................13
Repeating Messages ................................................................................ 14
Skipping Messages ..................................................................................14
Pausing Message Playback .....................................................................14
Stopping Message Playback ....................................................................14
Deleting Messages .........................................................................................15
Deleting a Single Message........................................................................15
Deleting All Messages in a Mailbox........................................................... 15
Recording a Memo ..........................................................................................15
Remote Operation ...............................................................................................17
Changing the Remote Operation Security Code .............................................17
Remote Answer-On ........................................................................................18
Using Remote Commands ..............................................................................19
Troubleshootin
g
.................................................................................................. 21
Care and Maintenance ........................................................................................22
The FCC Wants You to Know ......................................................................... 23
Lightning .........................................................................................................23
43-747.fm Page 5 Friday, August 13, 1999 2:22 PM

6
INSTALLATION
CHOOSING A LOCATION
Select a location that is near a modular
telephone jack and an AC outlet.
Your TAD connects directly to a modular
telephone line jack. If your telephone
wiring does not have a modular jack, you
can update the wiring yourself or have
the telephone company update it for
you.
• Radio Shack stores sell jacks and
adapters to convert older wiring
methods to modular wiring.
• The telephone company charges to
install the necessary jacks.
• The USOC number of the jack to be
installed is RJ11C.
CONNECTING TO THE
TELEPHONE LINE
To connect the TAD to the phone line,
plug one end of the supplied telephone
cord into the TEL LINE jack on the back
of the TAD. Then plug the other end into
a modular phone jack.
You can also connect an extension tele-
phone to the TEL SET jack on the back
of the TAD using a second telephone
cord (not supplied).
43-747.fm Page 6 Friday, August 13, 1999 2:22 PM

7
CONNECTING TO POWER
Insert the supplied adapter’s barrel plug
into the AC 9V jack on the back of the
TAD. Then plug the AC adapter’s other
end into a standard AC outlet.
Caution: Only use an adapter that sup-
plies 9 volts AC, delivers at least 780
milliamps, and has a plug which properly
fits the TAD’s AC 9V jack. The supplied
AC adapter meets these specifications.
Using an adapter that does not meet
these specifications might damage the
TAD or the adapter.
When you first connect power, __
flashes on the display while the TAD au-
tomatically runs a self-test. You cannot
operate the TAD during this test. When
the test is complete, the TAD beeps
once.
Lo and 00 alternately flash on the
display until you install the backup bat-
tery.
INSTALLING THE
BACKUP BATTERY
During an AC power failure, a 9-volt bat-
tery (such as Cat. No. 23-553, not sup-
plied) provides backup power so the
TAD can maintain the correct time and
memory information. However, the TAD
cannot answer incoming calls and
record messages without AC power.
Follow these steps to install the battery.
1. Slide the battery compartment
cover (located on the bottom of the
TAD) in the direction of the arrow
and lift it off.
43-747.fm Page 7 Friday, August 13, 1999 2:22 PM

8
2. Snap the battery’s terminals to the
connector inside the compartment.
Then place the battery inside.
3. Replace the cover
When Lo and the number of calls in
memory alternately flash on the display,
replace the battery. Be sure the AC
adapter’s cord is plugged in so you do
not lose the TAD’s stored information.
USING RESET
If the TAD does not work, press RESET
on the back of the TAD to reset the an-
swering machine.
Note: The outgoing message and all in-
formation stored in memory are deleted
when you press RESET.
43-747.fm Page 8 Friday, August 13, 1999 2:22 PM

9
PREPARATION
SETTING THE DAY AND
TIME
The TAD records the day and time of the
call with each phone message. Follow
these steps to set the day and time.
Notes:
• To avoid having to reset the day
and time if AC power is lost, we rec-
ommend you install a backup bat-
tery before you set the day and
time.
• If you do not press a button within 8
seconds at each step, the TAD
sounds a three-tone beep and
stops setting the day and time.
• The day and time are not set until
you complete Step 7.
1. Press and hold SET until the TAD
beeps. The TAD announces, “Sun-
day,” and 01 flashes on the display.
Note: If necessary, adjust VOLUME
at the right side of the TAD to the
desired listening level.
2. To change the day of the week,
within 8 seconds after releasing
SET, repeatedly press REPEAT to
move backward or SKIP to move
forward until the TAD announces
the desired day of the week.
3. Press and release STOP. The TAD
beeps once and announces the
time format, “AM” or “PM.”
4. To change the hour, repeatedly
press
REPEAT to move backward
or SKIP to move forward to the
desired hour.
5. Press and release STOP. The TAD
beeps once to confirm the hour set-
ting.
43-747.fm Page 9 Friday, August 13, 1999 2:22 PM

10
6. To change the minutes, repeatedly
press REPEAT to move backward or
SKIP to move forward to the desired
minute setting.
Note: To rapidly change the min-
utes, press and hold REPEAT or
SKIP until the desired digits appear.
7. After you set the day of the week,
the hour, and the minutes, press
STOP to confirm the settings. The
TAD beeps and announces the day
and time.
To check the current day/time at any
time, press SET.
RECORDING THE
OUTGOING MESSAGE
Before you can set the TAD to answer
calls, you must record the outgoing mes-
sage (OGM) the caller hears when the
TAD answers a call.
Note: The maximum outgoing message
length is 30 seconds.
Since the TAD can receive and save
messages for up to four different users,
the outgoing announcement should ex-
plain how to leave a message for a par-
ticular person. For example:
“You have reached the Jones resi-
dence. We are unable to come to the
phone right now, but you may press: 1
to leave a message for John, 2to leave
a message for Mary, 3to leave a mes-
sage for Susan, 4to leave a message
for Helen, or you can wait until after the
beep to leave a message for John.
Please include your name and phone
number in your message.”
Im
p
ortant: Do not tell callers that you
are not home. Instead, say that you can-
not come to the phone right now.
Follow these steps to record youroutgo-
ing announcement.
1. Press and hold down ANN. The
TAD beeps.
Note: When memory is full, the
TAD announces, “Memory is full,”
and you cannot record the outgoing
message. You must delete some
messages before you can record
the outgoing message (see “Delet-
ing Messages”).
43-747.fm Page 10 Friday, August 13, 1999 2:22 PM

11
2. While holding down ANN, speak in a
normal voice about 8 inches away
from the microphone (located on
the front of the TAD). Ask for the
caller’s name, phone number, and
message. The display shows how
much time is left for recording.
3. When you finish recording, release
ANN. The TAD automatically beeps
and repeats the outgoing message
so you can verify it.
4. Adjust VOLUME at the right side of
the TAD to the desired listening
level.
To play the outgoing message at any
time, press and release ANN. If no out-
going message is recorded, the TAD
says “No announcement.”
SETTING 2/4/TS
2/4/TS on the back of the TAD controls
how long the TAD waits before it an-
swers a call.
2— The TAD answers after 2 rings.
4— The TAD answers after 4 rings.
TS (Toll Saver) — If there are no new
messages, the TAD answers after four
rings. If there are new messages in any
mailbox, the TAD answers after about
two rings. This lets you avoid unneces-
sary toll charges when calling by long-
distance to check your messages. If you
hear more than two rings, the TAD has
no new messages. Hang up before the
TAD answers so you will not be charged
for the call.
43-747.fm Page 11 Friday, August 13, 1999 2:22 PM

12
BASIC OPERATION
SETTING THE TAD TO
ANSWER CALLS
To set the TAD to answer calls, press
ANSWER.
• If an outgoing message is recorded,
the TAD announces, “Answer on,”
and the indicator in the call/mes-
sage counter window lights.
• If no outgoing message is recorded,
the TAD says, “Answer off, no
announcement.” (See “Recording
the Outgoing Message.”)
To have the TAD not answer calls, press
ANSWER again. The TAD says “Answer
off,” and the indicator turns off.
RECORDING INCOMING
MESSAGES
After the TAD answers a call, the outgo-
ing message plays. After the TAD
beeps at the end of the announcement,
the caller must select a mailbox by en-
tering a number (1-4). The TAD an-
nounces, “Record Mailbox” and the
mailbox number. If the caller does not
select a mailbox, the recorded message
is left in Mailbox 1.
The maximum incoming message re-
cording length is 60 seconds. If a re-
cording reaches 55 seconds, the TAD
beeps once to notify the caller that time
will be up soon. If a recording reaches
60 seconds, the TAD beeps three times,
then disconnects.
The TAD automatically stops and hangs
up if it detects silence for over 8 sec-
onds.
If the memory is full, the TAD announc-
es, “Memory is full” and displays FL,
then disconnects.
43-747.fm Page 12 Friday, August 13, 1999 2:22 PM

13
SCREENING CALLS
Your TAD lets you listen as callers leave
messages. If you want to speak to a call-
er, pick up any phone on the same line
and begin speaking. The TAD detects
when you pick up the phone and auto-
matically resets to answer the next call.
Note: If you pick up the phone exactly
when the TAD answers, you might need
to press STOP to stop the TAD, or hang
up momentarily, then pick up the phone
again.
If you do not want to take the call, do not
pick up the handset, and let the TAD fin-
ish recording the caller’s message.
PLAYING MESSAGES
The TAD stores each message in one of
the four mailboxes, depending on which
mailbox the caller selected. If there are
new messages in a mailbox, the mail-
box’s indicator flashes until all the new
messages have been played. The dis-
play shows the total number of messag-
es in all mailboxes.
To play all the messages in a mailbox,
press PLAY. The display shows PL.
Then press the selected mailbox button.
(Or, to play only the new messages,
press and hold down the mailbox but-
ton.) The TAD announces “Mailbox __”
and the number of messages (or new
messages) stored in that mailbox.
Notes:
• If you check all messages and
there are no messages stored in
the selected mailbox, the TAD
says, “Mailbox __, no message.”
• If you check new messages and
there are no new messages stored
in the selected mailbox, the TAD
says, “Mailbox __, no new mes-
sage.”
The TAD announces the mailbox num-
ber and the total number of messages
for that mailbox. Before playing each
message, the TAD announces the mes-
sage number and the day and time
when each message was recorded. Af-
ter all messages play, the TAD says,
“End of message(s)” and saves all the
messages.
43-747.fm Page 13 Friday, August 13, 1999 2:22 PM

14
Repeating Messages
To review a message while you are lis-
tening to it, press REPEAT. The current
message starts again from the begin-
ning.
To hear an earlier message, repeatedly
press REPEAT until the desired mes-
sage’s number appears. The TAD plays
the message.
Skipping Messages
To skip to the next message while you
are listening to a message, press SKIP
once. The next recorded message
plays.
Pausing Message Playback
To pause while listening to messages,
press STOP. PA appears on the display.
Wait at least 2 seconds, then press
STOP again to resume playing messag-
es.
Note: Ifyou do notresume playing mes-
sages within 60 seconds, the TAD
beeps, the total number of messages
appears, and the TAD stops playback.
Stopping Message Playback
To stop playing messages, press STOP
twice within 2 seconds. The TAD beeps
once and stops playback.
43-747.fm Page 14 Friday, August 13, 1999 2:22 PM

15
DELETING MESSAGES
Deleting a Single Message
To delete a specific message, press DE-
LETE once while the message is playing.
The TAD beeps once and immediately
deletes the current message, then plays
the next message or announces, “End of
messages” (if that message was the last
one).
Deleting All Messages in a
Mailbox
Follow these steps to delete all messag-
es from a particular mailbox.
1. Press DELETE . dE appears on the
display.
2. Press and hold down the desired
mailbox button to delete the mes-
sages in that mailbox. The TAD
sounds a long beep and the display
shows how many messages are
left. If there are new messages that
have not been played, the TAD
announces, “New messages.”
Note: The TAD does not delete mes-
sages that have not been played.
43-747.fm Page 15 Friday, August 13, 1999 2:22 PM

16
RECORDING A MEMO
A memo is a message you can record at
the TAD, without having to call in on a
phone. You can record a memo in any of
the mailboxes.
Notes:
• The maximum memo length is 60
seconds.
• If the TAD’s memory is full (FL
appears on the display), you must
delete some messages before you
can record a memo (see “Deleting
Messages”).
Follow these steps to record a memo.
1. Press and release MEMO. rE
(record) appears on the display.
2. Press and hold down the selected
mailbox button. The TAD beeps.
Speak into the microphone in a
normal voice. The display shows
how much time is left for recording.
Note: If you do not press the mail-
box button within 8 seconds, the
TAD beeps three times and you
must begin again at Step 1.
3. Release the mailbox button when
you finish recording the memo. The
TAD beeps once and the message
number indicator increases by one.
The memo is recorded along with the in-
coming messages. To hear the memo,
simply play back the messages in that
mailbox.
43-747.fm Page 16 Friday, August 13, 1999 2:22 PM

17
REMOTE OPERATION
You can operate the TAD from almost
any touch-tone phone, or from a rotary
phone using a pocket tone-dialer (avail-
able at your local Radio Shack store).
The TAD’s remote operation security
code is preset to 747. You can operate
your TAD remotely with this code; how-
ever, we recommend that you set your
own code.
Notes:
• When the memory is full, the TAD
answers the call after two rings and
announces, “Memory is full.”
• To bypass the outgoing message
and begin recording a message
immediately when you call the TAD
from a remote phone, you can
press
]on touch tone phones (or a
pocket tone dialer if you use a
rotary phone) when the announce-
ment begins. The TAD skips the
rest of the announcement, beeps
once, and begins recording.
CHANGING THE REMOTE
OPERATION SECURITY
CODE
Notes:
• You can set the security code to
any number from 500 to 999.
• Be sure to set each digit within 8
seconds. Otherwise, you must start
over from Step 1.
• Do not use three identical digits
(such as 999) for the security code.
Numbers like this are too easy for
others to guess!
• If AC power fails and no battery is
installed or if the backup battery
becomes weak, the remote opera-
tion security code automatically
resets to 747.
1. Press and hold CODE for about 2
seconds. The TAD beeps, and the
first digit of the preset code
appears on the display.
43-747.fm Page 17 Friday, August 13, 1999 2:22 PM

18
2. Press SKIP or REPEAT to set the
first digit, then press STOP. The TAD
beeps and the second digit flashes.
3. Press SKIP or REPEAT to set the
second digit, then press STOP. The
TAD beeps and the third digit
flashes.
4. Press
SKIP or REPEAT to set the
third digit, then press STOP. The
TAD beeps.
To see the new code, press and release
CODE.
REMOTE ANSWER-ON
Note: You must record an outgoing
message before you can remotely set
the TAD to answer calls.
Follow these steps to remotely set the
TAD to answer calls.
1. Dial your phone number.
If the TAD is set to answer-off, it
answers the call after 60 seconds
and announces, “Answer off.”
2. Enter the remote operation security
code within 8 seconds. The TAD
beeps.
Note: If you do not enter each digit
of the security code within 8 sec-
onds, the TAD hangs up.
3. Press #. The TAD beeps and
announces, “Answer on.”
4. You can hang up at this point and
have the TAD answer calls, or you
can enter other remote com-
mand(s) (see “Using Remote Com-
mands”).
43-747.fm Page 18 Friday, August 13, 1999 2:22 PM

19
USING REMOTE COMMANDS
To use remote commands, you must enter the remote operation security code within
8 seconds after the TAD answers the call. After the TAD beeps once to verify you
entered the code correctly, you can enter the number(s) for the function(s) you want
the TAD to perform.
Press Command Function
0 Stop Stops messa
g
e play, messa
g
erecordin
g
, and room
monitorin
g
.
1PlayOut
g
oin
g
Messa
g
e If an out
g
oin
g
messa
g
e is recorded, theTAD beeps
and says, “Play announcement,” then plays the out-
g
oin
g
messa
g
e. After the messa
g
e plays, the TAD
beeps once. If no out
g
oin
g
messa
g
e is recorded,
the TAD beeps, then announces, “No announce-
ment.”
2 Chan
g
e Out
g
oin
g
Messa
g
eRecords a new out
g
oin
g
messa
g
e. When the TAD
beeps and announces, “Record announcement,”
be
g
in your new out
g
oin
g
messa
g
e. When you fin-
ish, press 0. The TAD beeps.
3 Room Monitor Monitors the room where the TAD is located. The
TAD announces, “Room Monitor.” After 30 sec-
onds, the TAD beeps and monitorin
g
stops. To stop
monitorin
g
the room sooner, press 0.
4 1
4 2
4 3
4 4
Play All Messa
g
es in a
Specific Mailbox (To
see what commands
you can use at this
point, see the table on
Pa
g
e 20)
Plays all the recorded messa
g
es. Press 41 for Mail-
box 1, 42 for Mailbox 2, 43 for Mailbox 3, or 44 for
Mailbox 4.
When messa
g
es are recorded, the TAD beeps and
announces, “Maibox __” and the number of mes-
sa
g
es, then plays them. If no messa
g
e is recorded,
the TAD beeps and says, “Mailbox (number), no
messa
g
e.”
43-747.fm Page 19 Friday, August 13, 1999 2:22 PM

20
Note: The TAD sounds a 3-tone beep if you press a wrong button.
After you press 41,42,43, or 44 (to play all messages), or 51,52,53, or54 (to play new
messages), you can enter the following commands.
Press Command Function
5 1
5 2
5 3
5 4
Play New Messa
g
es in
a Specific Mailbox (To
see what commands
you can use at this
point, see the table
below)
Plays only new messa
g
es that have not already
been played. When new messa
g
es are recorded,
the TAD beeps, announces, “Mailbox __” and the
number of new messa
g
es, then plays them.
If there are no new messa
g
es, the TAD beeps and
says, “Mailbox (number), no new messa
g
e.”
6 1
6 2
6 3
6 4
Delete All Messa
g
es If some messa
g
es (but no new messa
g
es) are
recorded in a specific mailbox, the TAD sounds a
short beep then a lon
g
beep and deletes all mes-
sa
g
es in that mailbox.
If new messa
g
es are recorded, the TAD
announces, “New messa
g
es” but does not delete
all messa
g
es. If no messa
g
es are recorded, the
TAD beeps and announces, “No Messa
g
e.”
# Answer On/Off Sets the TAD to answer or not answer calls. The
TAD beeps and announces, “Answer on” or
“Answer off.”
Press Command Function
6 Delete Deletes the current messa
g
e.
7 Replay Previous Replays the previous messa
g
e.
8 Replay Replays the current messa
g
e.
9 Skip Skips forward to the next messa
g
e.
0 Stop Stops messa
g
e playback.
43-747.fm Page 20 Friday, August 13, 1999 2:22 PM