Radio Shack 4-Line System Speakerphone with Caller ID and Headset... User manual

Owner’s Manual Please read before using this equipment.
4-Line Telephone System
with Speakerphone and
Caller ID
43-5709.fm Page 1 Wednesday, December 20, 2000 10:56 AM

2Important Information
ˆ Important Information
READ THIS BEFORE
INSTALLATION
We have designed your system to conform
to federal regulations, and you can connect it
to most telephone lines. However, each de-
vice, such as a telephone or answering ma-
chine, that you connect to the telephone line
draws power from the telephone line. We re-
fer to this power draw as the device's ringer
equivalence number, or REN. The REN is on
the bottom of your system.
If you use more than one phone or other de-
vice on the line, add up all of the RENs. If the
total is more than five (three in rural areas),
your telephones might not ring. If ringer oper-
ation is impaired, remove a device from the
line.
This equipment is capable of providing user
access to interstate providers of operator
services through the use of access codes.
Modification of this equipment by call aggre-
gators to block access to dialing codes is a
violation of the Telephone Operator Con-
sumers Act of 1990.
FCC STATEMENT
Your system complies with Part 68 of FCC
Rules. You must, upon request, provide the
FCC registration number and the REN to
your telephone company. Both numbers are
on the bottom of the system.
Note: You must not connect your system to:
• coin-operated systems
• party-line systems
• most electronic key telephone systems
THE FCC WANTS YOU TO
KNOW
In the unlikely event that your phone causes
problems on the phone line, the phone com-
pany can temporarily discontinue your ser-
vice. If this happens, the phone company
attempts to notify you in advance. If advance
notice is not practical, the phone company
notifies you as soon as possible and advises
you of your right to file a complaint with the
FCC.
WARNING: To reduce the risk of fire or
shock hazard, do not expose this product to rain
or moisture.
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF
ELECTRIC SHOCK, DO NOT REMOVE
COVER OR BACK. NO USER-SERVICE-
ABLE PARTS INSIDE. REFER SERVICING
TO QUALIFIED PERSONNEL.
This symbol is intended to alert
you to the presence of uninsu-
lated dangerous voltage within
the product’s enclosure that might
be of sufficient magnitude to con-
stitute a risk of electric shock. Do
not open the product’s case.
This symbol is intended to inform
you that important operating and
maintenance instructions are
included in the literature accom-
panying this product.
!
!
© 2000 RadioShack Corporation. All Rights Reserved.
RadioShack and RadioShack.com are trademarks used by RadioShack Corporation.
The Sprint Logo is a registered trademark of Sprint Communications Company L.P. Used under license.
43-5709.fm Page 2 Wednesday, December 20, 2000 10:56 AM

3
Important Information
Also, the phone company can make changes
to its lines, equipment, operations, or proce-
dures that could affect the operation of this
telephone. The telephone company notifies
you of these changes in advance, so you can
take the necessary steps to prevent interrup-
tion of your telephone service.
LIGHTNING
Your telephone has built-in protection circuits
to reduce the risk of damage from surges in
telephone line and power line current. These
protection circuits meet or exceed the FCC
requirements. However, lightning striking the
telephone or power lines can damage your
telephone.
Lightning damage is not common. Neverthe-
less, if you live in an area that has severe
electrical storms, we suggest that you unplug
your phone when storms approach to reduce
the possibility of damage.
IMPORTANT SAFETY
INSTRUCTIONS
When using your telephone equipment, ba-
sic safety precautions should always be fol-
lowed to reduce the risk of fire, electric
shock, and injury, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions
marked on the product.
3. Never install telephone wiring during a
lightning storm.
4. Never install telephone jacks in wet
locations unless the jack is specifically
designed for wet locations.
5. Never touch uninsulated telephone
wires or terminals unless the telephone
line has been disconnected at the net-
work interface.
6. Use caution when installing or modifying
telephone lines.
7. Do not affix the AC power supply cord to
building surfaces with metal fittings.
8. Unplug the telephone from the wall out-
let before cleaning. Do not use liquid
cleaners or aerosol cleaners. Use a
damp cloth for cleaning.
9. Do not use the telephone near water, for
example, near a bath tub, wash bowl,
kitchen sink, or laundry tub, in a wet
basement, or near a swimming pool.
10. Do not place the telephone on an unsta-
ble cart, stand, or table. The telephone
may fall, causing serious damage to the
product.
11. Slots and openings in the cabinet and
the back or bottom are provided for ven-
tilation. To protect it from overheating,
these openings must not be blocked or
covered. The openings should never be
blocked by placing the product on a bed,
sofa, rug, or other similar surface. This
telephone should never be placed near
or over a radiator or heat register. This
telephone should not be placed in a
built-in installation unless proper ventila-
tion is provided.
12. This telephone should be operated only
from the type of power source indicated
on the marking label. If you are not sure
of the type of power supply to your
home, consult your local power com-
pany.
13. Do not allow anything to rest on the
power cord. Do not locate the telephone
where the cord will be stepped on.
14. Do not overload wall outlets and exten-
sion cords as this can result in a risk of
fire or electric shock.
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4Important Information
15. Never push objects of any kind into this
product through cabinet slots as they
may touch dangerous voltage points or
short out parts that could result in a risk
of fire or electric shock. Never spill liquid
of any kind on the product.
16. To reduce the risk of electric shock, do
not disassemble the telephone. Take it
to a qualified service facility when ser-
vice or repair work is required. Opening
or removing covers may expose you to
dangerous voltages or other risks. Incor-
rect reassembly can cause electric
shock when the telephone is subse-
quently used.
17. Unplug the telephone from the wall out-
let and refer servicing to qualified ser-
vices personnel under the following
conditions:
• When the power cord plug is damaged
or frayed.
• If liquid has been spilled into the prod-
uct.
• If the product has been exposed to rain
or water.
• If the telephone does not operate nor-
mally by following the operating instruc-
tions. Adjust only those controls that are
covered by the operating instructions
because improper adjustments of other
controls may result in damage and will
often require extensive work by a quali-
fied technician to restore the product to
normal operation.
• If the product has been dropped or the
cabinet has been damaged.
• If the product exhibits a distinct change
in performance.
18. Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
19. Do not use the telephone to report a gas
leak while in the vicinity of the leak.
SAVE THESE INSTRUCTIONS
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5
Contents
ˆ Contents
Features .................................................................................................................................. 7
A Quick Look at Your Phone ................................................................................................ 8
Installation .............................................................................................................................. 9
Planning Your System ......................................................................................................... 9
Using the System with the SP708 System ...................................................................... 9
System Communication ...................................................................................................... 9
Square Configuration .................................................................................................... 10
Non-Square Configuration/Private Line Support ........................................................... 10
Mounting The System ....................................................................................................... 10
On a Desk ..................................................................................................................... 10
On a Wall Plate .............................................................................................................. 11
On a Wall ....................................................................................................................... 11
Installing The Backup Batteries .......................................................................................... 11
Battery Power Levels .................................................................................................... 12
Connecting the AC Adapter ............................................................................................... 12
Attaching the Handset ....................................................................................................... 12
Connecting a Fax or PC Modem ....................................................................................... 12
Preparation ........................................................................................................................... 13
Setting Up the Stations ...................................................................................................... 13
Verifying Station and Line Configurations ......................................................................... 13
Verifying System Configuration ......................................................................................... 14
Station Reset ..................................................................................................................... 14
Changing or Updating a Station Extension Number .......................................................... 14
Setting the Ringer .............................................................................................................. 14
Setting the Ringer Volume ............................................................................................ 14
Setting Always Ring ...................................................................................................... 15
Setting the Handset, Headset, and Speaker Volume ........................................................ 15
Handset/Headset Volume ............................................................................................. 15
Speakerphone Volume .................................................................................................. 15
Telephone Operation ........................................................................................................... 15
Using a Headset ................................................................................................................ 15
Switching Between the Headset and Speakerphone .................................................... 16
Making Calls ...................................................................................................................... 16
Selecting a Line ............................................................................................................ 16
Making a Conference Call ............................................................................................. 16
Conference Calling with Two Outside Lines ................................................................. 16
Answering Calls ................................................................................................................. 17
Answering a Call While You Are On Another Line ........................................................ 17
Transferring Calls .............................................................................................................. 17
Without Announcement ................................................................................................. 17
With Announcement ...................................................................................................... 17
Using Auto Redial .............................................................................................................. 18
Using Flash ....................................................................................................................... 18
Using Hold ......................................................................................................................... 18
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6Contents
Using Mute ......................................................................................................................... 18
Using the Intercom ............................................................................................................. 18
Using Automatic Answer ............................................................................................... 19
Paging All Stations ........................................................................................................ 19
Monitoring Other Rooms ............................................................................................... 20
Using Auto Attendant ......................................................................................................... 20
Setting Private Lines ...................................................................................................... 20
Using Standard Phones with the System ........................................................................... 20
Memory Operation ................................................................................................................ 21
Storing a Name and Number in Memory ........................................................................... 21
Entering a Pause ........................................................................................................... 21
Editing Stored Numbers ................................................................................................ 22
Deleting Stored Numbers .............................................................................................. 22
Dialing a Stored Number .................................................................................................... 22
Chain-Dialing Service Numbers .................................................................................... 22
Testing Stored Emergency Numbers ............................................................................. 22
Caller ID Operation ............................................................................................................... 23
Programming Caller ID ...................................................................................................... 23
Turning Caller ID/Call Waiting On/Off ............................................................................ 23
Selecting the Save Method for Received Caller ID Data ............................................... 23
Setting the Access Code ............................................................................................... 23
Setting the Area Code ................................................................................................... 23
Reviewing Caller ID Records ............................................................................................. 24
Caller ID Messages ....................................................................................................... 24
Dialing Numbers From a Caller ID Record ........................................................................ 24
Storing a Caller ID Record in Memory ............................................................................... 25
Deleting Records ........................................................................................................... 25
Troubleshooting ................................................................................................................... 26
Performing a System Update ............................................................................................. 27
Resetting the Time and Date ............................................................................................. 27
Care ................................................................................................................................... 27
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7
Features
ˆ Features
Your Sprint 4-Line Phone System combines
advanced telephone technology with a com-
plete four-line telephone system. You can
connect up to twelve stations, with each
serving as an extension on which you can
make and receive outside and internal calls.
The phone’s other features include:
Caller ID Memory — stores and displays up
to 140 incoming call records (incoming
names and numbers).
Speakerphone — allows clear, hands-free
conversation.
Intercom with Paging — lets you call indi-
vidual stations, or page all stations at the
same time.
Tilting Display — lets you adjust the angle
of the display screen for easy viewing.
Headset Jack — lets you attach a headset
(not supplied) for hands-free convenience.
Hearing Aid Compatibility — lets you use
your phone with hearing aids that have a T
(telephone) switch.
The system includes:
• telephone base
• handset
• coiled handset cord
• two long RJ14 modular cords
• two short RJ14 modular cords
• AC adapter
• mounting bracket (attached to the tele-
phone’s base)
• spare autodial station card
•3/32-inch (2.5 mm) headset jack adapter
(sub-mini to modular type plug con-
verter)
• extension card
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8A Quick Look at Your Phone
ˆ A Quick Look at Your Phone
SCRATCH PAD — press
once while the phone is
on or off the hook. Enter a
number you want to store
temporarily, then press
SCRATCH PAD again.
The phone beeps once.
Todialthestorednumber,
lift the handset and press
SCRATCH PAD. When
the number appears on
the screen, press DIAL.
Use SCRATCH PAD to
store a phone number
while you are talking on
thephone,oranytimeyou
need to store a number to
dial at a later time.
DO NOT DISTURB —
press to stop incoming
calls and pages. Press
again to resume.
REDIAL — press to
redial the last phone
number you called.
MEMORY DIAL — with the
phone on the hook, enter a num-
ber you want to store, then
press MEMORY DIAL once.
Press again to view the number.
To dial a stored number, lift the
handset and press MEMORY
DIAL once.
Use these buttons to select op-
tions that appear on the screen
by pressing the button below the
desired option
SPEAKER — press
once to use the speaker-
phone, press again to
hang up. Talk clearly in
the direction of the
phone. To switch to the
handset, lift the handset.
To switch back, press
SPEAKER again.
AUTOATTENDANTIndicator—
lights when the phone is used
as a sub-station to the SP708
phone system and Auto Atten-
dant is on at the SP708 station.
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9
Installation
ˆ Installation
Installing your phone is easy, but it is impor-
tant that you follow the instructions in this
manual in sequence for the telephone to
work properly.
PLANNING YOUR SYSTEM
To take full advantage of many of the sys-
tem’s features, you must have four telephone
lines with separate phone numbers. Howev-
er, you can choose to connect the system to
only one, two, or three telephone lines.
You can connect the system to two-line mod-
ular telephone line jacks, or you can connect
it to single-line jacks. If you use single line
jacks, you must also use an optional two-line
coupler available at your local RadioShack
store.
Notes:
• Your system is for tone lines only. If your
telephone service is pulse type, check
with your telephone company about
changing to tone service.
• Your system connects directly to a mod-
ular telephone line jack. If your tele-
phone wiring does not have a modular
jack, you can update it yourself using
jacks and adapters available at your
local RadioShack store, or have the tele-
phone company update the wiring for
you. You must use compatible modular
jacks that are compliant with Part 68 of
FCC Rules
.
• The line that connects the telephone
jacks to the telephone company's wiring
must be twisted-pair cable. Otherwise,
you might experience interference
(crosstalk) between telephone lines.
• The USOC number of the two-line jack
to be installed is RJ14C (or RJ14W for a
wall plate jack). The USOC number of
the single-line jack to be installed is
RJ11C (or RJ11W for a wall plate).
Before actually starting the connections, fol-
low these steps to plan your system.
1. Identify the number of stations you need
(maximum of 12).
2. Determine which outside lines connect
to which stations (maximum of 4 per sta-
tion).
3. Decide which stations require a private
line (see “Setting Private Lines” on
Page 20).
Using the System with the SP708
System
If you connect this system as a sub-station to
the SP708 4-Line Phone System (Cat. No.
43-5708), you can use the SP708’s Auto At-
tendant answering feature with this system
as well.
If you do not connect this system to the
SP708 system, the Auto Attendant indicator
on your phone will not light, and you will not
have the Auto Attendant answering system.
SYSTEM COMMUNICATION
The system uses Line 1 to transmit informa-
tion such as system and line use status, and
up to two simultaneous intercom conversa-
tions. Lines 1 and 2 must be common to all
stations. Lines 3 and 4 can be common to all
or some of the stations.
Note: If Line 1 is disconnected, you can still
make and receive phone calls on the other
lines, but the phones will not work as a sys-
tem.
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10 Installation
Square Configuration
When all lines are all common, the configura-
tion is called square. Since all lines are com-
mon, calls on any line can be transferred to
any station.
Non-Square Configuration/
Private Line Support
When all lines are not common, the configu-
ration is called non-square. Depending on
which line is connected to which station, you
can transfer calls on some lines to some sta-
tions.
The following chart shows a sample non-
square configuration. In this configuration,
lines 1 and 2 are common to all stations, and
lines 3 and 4 are available to groups of sta-
tions.
Stations 11, 16, and 17 have all the lines, so
these stations can answer all lines. Calls to
Lines 1 and 2 can be transferred to all sta-
tions. Calls on Line 3 can be transferred to all
stations except stations 14 and 15. Calls on
Line 4 can only be transferred to the stations
that have Line 4 (stations 11, 16, and 17 in
the sample chart). If you want to build a non-
square configuration, we suggest you make
a planning chart similar to the sample chart
for easier connection.
Note: You can also set private lines that are
not included in the system. See “Setting Pri-
vate Lines” on Page 20.
Important: If you are using this phone as a
sub-station to the SP708 phone system (Cat.
No. 43-5708), and you have the Auto Atten-
dant feature turned on, the Auto Attendant
can answer all lines as well.
MOUNTING THE SYSTEM
You can place your phone on a flat surface,
or mount it on a standard wall plate or direct-
ly on a wall. Select a location that is near a
modular telephone line jack and an AC out-
let, and out of the way of normal activities.
On a Desk
1. Remove the mounting bracket by sliding
it toward the narrow end of the bracket
and lifting it off.
2. Plug one end of one of the supplied,
long 2-line modular telephone line cords
into LINE 1&2 on the bottom of the tele-
phone.
3. Use a coin or screwdriver to fit the cord
into one of the grooves next to the line
jacks on the bottom of the phone. Then
Station ID Line Number
1234
Station 11 X X X X
Station 12 X X X
Station 13 X X X
Station 14 X X
Station 15 X X
Station16 XXXX
Station17 XXXX
Station 18 X X X
Station 19 X X X
Station 20 X X X
Station 21 X X X
Station 22 X X X
Station ID Line Number
43-5709.fm Page 10 Wednesday, December 20, 2000 10:56 AM

11
Installation
plug the other end of the cord into a two-
line phone jack or a coupler that is con-
nected to two single-line phone jacks.
4. Plug the other long cord into LINE 3&4
on the bottom of the telephone. Use a
coin or screwdriver to fit the cord into the
other groove beside the line jacks and
plug the other end into the other two-line
jack or coupler.
5. Leave the bracket detached and con-
nect the AC adapter (see “Connecting
the AC Adapter” on Page 12) and install
the backup batteries (see “Installing the
Backup Batteries”).
6. Attach the bracket with the narrow end
of the wedge pointing down and slide
the bracket up to lock it in place.
On a Wall Plate
1. Follow Steps 1–5 of “On a Desk.”
2. With the narrow end of the mounting
bracket facing up, insert the bracket into
the bottom mounting slots. Push the
bracket up to lock it into place.
3. Align the bracket’s keyhole slots with the
wall plate studs, then slide the base
downward to secure it.
On a Wall
To mount the telephone directly on a wall,
you need two screws (not supplied) with
heads that fit into the keyhole slots on the
bottom of the base. Drill two holes 315/16
inches apart. Thread two screws into the
wall, letting the heads extend about 1/8inch.
1. Follow Steps 1–5 of “On a Desk.”
2. With the narrow end of the mounting
bracket facing up, insert the bracket into
the bottom mounting slots. Push the
bracket up to lock it into place.
3. Align the bracket’s keyhole slots with the
screws, then slide the base downward to
secure it.
INSTALLING THE BACKUP
BATTERIES
Your system requires four AA batteries (not
supplied) to provide backup power for a few
hours if AC power fails. The backup batteries
do not power all the system's features. For
the best performance and longest life, we
recommend RadioShack alkaline batteries.
If the power fails but the backup batteries are
installed and have power, all data and sys-
tem information is retained and network com-
munication is restored.
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12 Installation
Cautions:
• Use only fresh batteries of the required
size and recommended type.
• Before replacing the batteries, discon-
nect all telephone lines from your sys-
tem.
• Do not use rechargeable batteries.
1. Turn the base over, press the tab on the
battery compartment cover, then lift off
the cover.
2. Place four AA batteries in the compart-
ment over the ribbon as indicated by the
polarity symbols (+ and –) marked
inside.
3. Replace the cover.
Warning: Dispose of old batteries promptly
and properly. Do not burn or bury them.
Caution: Always remove old or weak batter-
ies. Batteries can leak chemicals that can
destroy electronic parts.
Note: If the power is out and your phone is
operating on battery power, the phone will
automatically switch to pulse dialing. If your
phone line does not support pulse dialing,
you will not be able to dial.
Battery Power Levels
When the batteries become weak, ap-
pears. When the batteries are weak or not in-
stalled, appears.
CONNECTING THE AC
ADAPTER
Cautions:
You must use a Class 2 power
source that supplies 11V AC
and delivers at least 600 mA.
The supplied adapter meets these spec-
ifications. Using an adapter that does
not meet these specifications could
damage the system or the adapter.
• Always connect the AC adapter to the
system before you connect it to AC
power. When you finish, disconnect the
adapter from AC power before you dis-
connect it from the system.
Follow these steps to connect AC power.
1. Insert the AC adapter's barrel plug into
the adapter jack on the bottom of the
telephone.
2. Route the adapter's cord through the
adapter cord groove on the bottom of
the phone, then plug the adapter into a
standard AC outlet.
ATTACHING THE HANDSET
Plug one end of the supplied coiled cord into
the jack on the telephone's handset. Plug the
other end into the jack on the left side
of the telephone's base.
Note: Your local RadioShack store sells a
variety of longer coiled handset cords which
can be useful if your telephone is mounted
on a wall.
CONNECTING A FAX OR PC
MODEM
You can connect a fax or PC modem to the
system's data port, which uses Line 2. When
you use a fax or modem, the connection is
protected and will not be interrupted by in-
coming or transferred calls.
1. Connect the fax or modem cord to the
DOWN STREAM data port on the side of
the phone.
2. Set PC/FAX/PHONE to PC/FAX.
!
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13
Preparation
The data port is always active, regard-
less of the PC/FAX/PHONE setting. Plac-
ing the switch in the PC/FAX position
silences the ring and turns off the Line 2
status indicator.
3. Set PC/FAX/PHONE on all the stations
connected to Line 2 to PC/FAX (including
the Auto Attendant station, if applicable).
Then, when a call comes in on Line 2,
only the fax or modem answers.
ˆ Preparation
On initial power-up (after all connections are
completed) each station displays ,1,7,$/#6(70
,1,7,$/#6(70,1,7,$/#6(70
,1,7,$/#6(70
83
8383
83, prompting you to set the station ID, time
and date.
Note: In this manual, the word “select”
means you must press the button below the
desired option on the display.
SETTING UP THE STATIONS
1. At the ,17,$/
,17,$/,17,$/
,17,$/ 6(783
6(7836(783
6(783 screen, select 67$57
67$5767$57
67$57,
then select 1(;7
1(;71(;7
1(;7
. 6(7#67$7,21#,'
6(7#67$7,21#,'6(7#67$7,21#,'
6(7#67$7,21#,' appears.
2. Repeatedly select &+$1*(
&+$1*(&+$1*(
&+$1*( until the
desired extension number (11–22)
appears.
If the number is already in use for
another station, an error beep sounds
and 127#$9$,/
127#$9$,/127#$9$,/
127#$9$,/ appears. Select &+$1*(
&+$1*(&+$1*(
&+$1*( to
choose another number.
3. Select 6$9(
6$9(6$9(
6$9(. 67$7,21#QQ#6(7
67$7,21#QQ#6(767$7,21#QQ#6(7
67$7,21#QQ#6(7 appears (QQ
QQQQ
QQ
= the station number).
4. Select 1(;7
1(;71(;7
1(;7
. The time/date setting menu
appears.
5. Use the keypad to enter the hour and
minutes in twelve-hour format. Precede
a single-digit hour or minute with 0 (01,
02, 03 and so on). If you make a mis-
take, select %$&.
%$&.%$&.
%$&. to enter the correct
time.
6. Select 6$9(
6$9(6$9(
6$9(, then 1(;7
1(;71(;7
1(;7
. The AM/PM
selection menu appears.
7. Select &+$1*(
&+$1*(&+$1*(
&+$1*( to toggle between $0
$0$0
$0 and
30
3030
30, then select 1(;7
1(;71(;7
1(;7
. The date setting
menu appears.
8. Use the keypad to enter the month (01–
12) and day (01–31). If you make a mis-
take, select %$&.
%$&.%$&.
%$&. to enter the correct
date.
9. Select
6$9(
6$9(6$9(
6$9(, then 1(;7
1(;71(;7
1(;7
. ,1,7,$/#6(783#&200
,1,7,$/#6(783#&200,1,7,$/#6(783#&200
,1,7,$/#6(783#&200
3/(7(
3/(7(3/(7(
3/(7( appears.
10. Write the name for each extension on
the supplied extension card and slide it
into the slot on the bottom of the phone.
Note: ,1387#&255(&7#'$7$
,1387#&255(&7#'$7$,1387#&255(&7#'$7$
,1387#&255(&7#'$7$ appears if you en-
ter an invalid date or time. Check and cor-
rectly enter the data.
VERIFYING STATION AND
LINE CONFIGURATIONS
1. Press LINE#
###1. The line indicator lights
green and the speakerphone indicator
lights red. The station ID appears to indi-
cate the station is in use.
2. Using another phone, dial the telephone
number for Line 2. The line indicator for
Line 2 flashes red. If the indicator does
not flash, check for correct installation
(see “Setting Up the Stations”).
3. Repeat Step 2 for Lines 3 and 4. If the
indicators for all the lines flash, you have
successfully installed this station.
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14 Preparation
VERIFYING SYSTEM
CONFIGURATION
To verify that all stations are communicating,
hold down PAGE ALL until 3$*,1*
3$*,1*3$*,1*
3$*,1* and the sta-
tion numbers for all connected stations ap-
pear.
Be sure all the stations connected to Line 1
appear. If any station does not appear, make
sure the lines to and from that station are
connected and inserted in the correct line
jacks.
STATION RESET
If line conditions cause communication er-
rors between stations, you might have to re-
set the station(s).
To reset a station, insert the tip of a ballpoint
pen into RESET on the back of the phone. A
click sounds and the display and station indi-
cators briefly turn off, then back on.
All data and system information are retained
and network communication is restored if the
backup batteries are installed and have pow-
er. If backup batteries are not installed or
have lost power, clock and memory (auto di-
al, redial, and scratch pad) data are lost.
CHANGING OR UPDATING A
STATION EXTENSION
NUMBER
You set the extension number (11–22) when
you initially set up the system (see “Setting
Up the Stations” on Page 13). If you must
change the number, follow these steps.
1. Press PROGRAM.
2. Select 27+(5
27+(527+(5
27+(5, then 1(;7
1(;71(;7
1(;7
. 6(7#67$7,21#,'
6(7#67$7,21#,'6(7#67$7,21#,'
6(7#67$7,21#,'
appears.
3. Select (17(5
(17(5(17(5
(17(5. The current extension
number appears.
4. Repeatedly select &+$1*(
&+$1*(&+$1*(
&+$1*( until the
desired extension number (11–22)
appears.
If the number is already used for another
station, an error beep sounds and 127
127127
127
$9$,/
$9$,/$9$,/
$9$,/ appears. Select &+$1*(
&+$1*(&+$1*(
&+$1*( to choose
another number.
5. Select 6$9(
6$9(6$9(
6$9(.
6. Press PROGRAM to exit.
SETTING THE RINGER
Ringer settings are individually set at each
station for each line. When the ringer is on,
the line rings when calls are received. When
the ringer is off, that line does not ring when
a call is received. Whether the ringer is
turned on or off, the line indicator flashes
when a call is received. The phone is preset
with the ringer on for all lines.
To turn the ringer off for individual lines:
1. Press PROGRAM.
2. Select 3+21
3+213+21
3+21, then select 1(;7
1(;71(;7
1(;7 twice so
the 5,1*(5#6(/(&7
5,1*(5#6(/(&75,1*(5#6(/(&7
5,1*(5#6(/(&7 menu appears.
3. Select (17(5
(17(5(17(5
(17(5. /,1(#Q#5,1*
/,1(#Q#5,1*/,1(#Q#5,1*
/,1(#Q#5,1* appears.
4. Select &+$1*(
&+$1*(&+$1*(
&+$1*( to turn the ringer 21
2121
21 or
2))
2))2))
2)) for the selected line.
5. Select 1(;7
1(;71(;7
1(;7 to advance to the next line
selection.
6. Repeat Steps 4 and 5 until all lines are
programmed.
7. Press PROGRAM to exit.
Setting the Ringer Volume
Slide RINGER VOL on the back of the phone
to set the ringer volume to HI, LO, or OFF.
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15
Telephone Operation
When set to OFF, the phone does not ring
when a call is received on any line.
Setting Always Ring
Your system is designed so your phone does
not ring when there is an incoming call on
one line if you are already talking on another
line, or when you have Auto Attendant turned
on.
However, you can set your station to Always
Ring (even in these circumstances).
Note: Even with Always Ring on, the station
does not ring when you are talking on the
speakerphone (outside line or intercom).
1. Press PROGRAM.
2. Select 3+21
3+213+21
3+21.
3. Select 1(;7
1(;71(;7
1(;7 four times so $/:$<65,1*
$/:$<65,1*$/:$<65,1*
$/:$<65,1*
appears.
4. Select
&+$1*(
&+$1*(&+$1*(
&+$1*( to toggle between 21
2121
21 and
2))
2))2))
2))
.
5. Press PROGRAM to exit.
SETTING THE HANDSET,
HEADSET, AND SPEAKER
VOLUME
You can individually set the volume levels for
the handset/headset and the speaker. When
you switch over, the volume level is automat-
ically changed to the set level.
Handset/Headset Volume
While using the handset or headset, select
9VOLUME 8to adjust the volume. One to
four bars appear to show the volume level. (1
bar is the lowest and 4 bars is the highest.)
The volume setting remains at this level until
you change it or a power failure occurs.
Speakerphone Volume
When using the speakerphone or when the
phone is not in use, select 9VOLUME 8to
set the speakerphone volume. One to eight
sets of bars appear to show the level. The
volume setting remains at this level until you
change it or a power failure occurs.
ˆ Telephone Operation
Note: This owner's manual primarily explains
the operation using the handset. You can
also use a headset or the speakerphone.
USING A HEADSET
You can talk with hands-free convenience
using an optional headset (not supplied) that
has a modular type plug or 3/32-inch (2.5 mm)
sub-mini plug. Contact your local
RadioShack store for a suitable headset.
If your headset
has a modular
plug, connect it
directly to the
modular jack
on the left side
of the base.
To connect the headset with a sub-mini plug,
first plug the supplied headset jack adapter
(sub-mini to modular converter) into the mod-
ular jack, then plug the headset into the
headset jack adapter.
Headset Jack
Adapter
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16 Telephone Operation
Press HEADSET to answer or end a call.
While the headset conversation is in
progress, the HEADSET indicator lights red.
Switching Between the Headset
and Speakerphone
To switch from the speakerphone to the
headset, press HEADSET. To switch from the
headset to the speakerphone, press SPEAK-
ER.
MAKING CALLS
To make a call, lift the handset. Press a line
that is not in use, then dial the number. The
number appears on the display as you dial,
then the call's elapsed time appears.
When you are talking on a phone line, other
stations in the system cannot use that line.
This feature is called Call Privacy. When you
make or answer a call, you automatically
have privacy.
Selecting a Line
You can select the lines automatically or
manually. When you lift the handset or press
SPEAKER or HEADSET, you automatically get
the first available line. The line indicator on
your station lights green, and the indicator for
the same line lights red at other stations.
The line priority is set in numerical order.
LINE 1 has priority over LINE 2, LINE 3 and
LINE 4. If LINE 1 is in use, LINE 2 picks up
as you lift the handset. If LINE 1 and LINE 2
are in use, LINE 3 picks up.
If two lines are ringing at the same time and
you lift the handset, the same line priority ap-
plies.
To manually select a desired line, lift the
handset and press the desired LINE.
Notes:
• If you select a line that is in use and has
Privacy selected, or a disconnected line,
an error beep sounds.
• If all lines are in use, you hear an error
beep and $//#/,1(6#,1#86(
$//#/,1(6#,1#86($//#/,1(6#,1#86(
$//#/,1(6#,1#86( appears when
you lift the handset.
Making a Conference Call
When you make a conference call, Call Pri-
vacy is automatically turned off. Press CON-
FERENCE to release privacy. 359#5(/($6('
359#5(/($6('359#5(/($6('
359#5(/($6('
appears at your station, and the line indicator
flashes red at other stations.
Now any station in the system can pick up
the line by pressing LINE. When another sta-
tion enters the conversation, &$//#-2,1('
&$//#-2,1('&$//#-2,1('
&$//#-2,1(' ap-
pears and the line indicator for the
conference call turns green at the added sta-
tion.
Conference Calling with
Two Outside Lines
1. Press HOLD to put the first call on hold.
The line indicator flashes green.
2. Make or answer a call from another line.
3. Press CONFERENCE. 359#5(/($6('
359#5(/($6('359#5(/($6('
359#5(/($6('
appears.
4. Press the line button for the call on hold.
The conference call has been estab-
lished and you can talk with both parties.
5. To end the conference call, hang up.
Both parties are disconnected. If you
want to continue speaking with one of
the calling parties, press the line button
for the caller you want to keep; the other
caller is disconnected.
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17
Telephone Operation
Notes:
• To conference two calls, your station
must have made or received both
calls. You cannot conference with a
call made or received by another sta-
tion.
• The line indicators must both be
green to establish a conference call.
• You cannot make a conference call
between outside lines and the inter-
com.
To speak privately with one of your confer-
ence call parties, press HOLD to place both
calls on hold. Then press the line button for
the party you want to speak with.
To reestablish the 3-way conference call,
press
CONFERENCE, then the line button for
the party on hold.
ANSWERING CALLS
When a call comes in, the phone rings (if the
ringer is not set to OFF) and the line button
for the line rapidly flashes. Lift the handset or
press SPEAKER or HEADSET. The first ring-
ing line is automatically selected.
Answering a Call While You Are
On Another Line
When you are talking on one line and receive
a call on another, press HOLD to put the cur-
rent call on hold. The line indicator for the
current call flashes green. Then press the
line button for the incoming call. The line indi-
cator turns from flashing red to solid green.
To hang up the second call and return to the
first call, press the line button for the first call.
The second line automatically disconnects.
TRANSFERRING CALLS
Note: The most recent caller ID record your
station received is transferred with the call.
Without Announcement
Follow these steps to transfer a call directly
to another station without announcing it to
the other station.
1. Press TRANSFER. The TRANSFER indi-
cator lights. The call is automatically put
on hold and (;71#""
(;71#""(;71#""
(;71#"" appears.
2. Enter the extension number (11–22) of
the station you want to transfer the call
to. &$//#75$16)(5
&$//#75$16)(5&$//#75$16)(5
&$//#75$16)(5 appears. Hang up the
phone.
With Announcement
Follow these steps to announce that you are
transferring a call or to see if the person you
want to transfer the call to is available.
1. Press HOLD, then INTERCOM. (;71# ""
(;71# ""(;71# ""
(;71# ""
appears. Enter the extension number of
the station you want to speak with.
,17(5&20#&$//
,17(5&20#&$//,17(5&20#&$//
,17(5&20#&$// and the receiving station's
extension appear.
2. When you hear a beep and the other
extension answers, advise the person
that you are transferring a call. Tell the
person which line to press to enable the
call, then hang up.
Notes:
• If ,19$/,'#,'
,19$/,'#,',19$/,'#,'
,19$/,'#,' appears, you entered
either your own station number or an
invalid station number. Enter a valid
station number.
• If 81$%/(#72#&$//
81$%/(#72#&$//81$%/(#72#&$//
81$%/(#72#&$// appears, Do Not
Disturb (DND) is turned on at the
receiving station, you entered an
invalid extension number, or the sta-
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18 Telephone Operation
tion is on another intercom call.
Check the display for the station num-
ber. You cannot transfer the call.
USING AUTO REDIAL
Auto Redial automatically redials a busy or
unanswered number 10 times every 10 sec-
onds. If the line is still busy after 10 attempts,
Auto Redial turns off.
1. When you get a busy signal or no
answer, hang up and immediately press
REDIAL twice. 63($.(5
63($.(563($.(5
63($.(5 flashes slowly.
2. When the call is answered, the system
enters the speakerphone operation
mode. Use the speakerphone or lift the
handset and carry on the conversation.
3. To cancel Auto Redial before 10
attempts, press REDIAL again.
USING FLASH
If you have Call Waiting services, you can
use Flash as a switchhook to change be-
tween phone lines.
If you do not have Call Waiting, pressing
Flash might disconnect your call.
To change phone lines, press FLASH.
Note: Flash is preset to 933# PV
933# PV933# PV
933# PV (millisec-
onds). If this setting does not work well with
your line, try a different setting, between 100
ms to 1 second.
1. Press PROGRAM.
2. Select 3+21
3+213+21
3+21. )/$6+=
)/$6+=)/$6+=
)/$6+=and the current set-
ting appears.
3. Repeatedly select &+$1*(
&+$1*(&+$1*(
&+$1*( until the flash
duration time you want appears.
4. Press PROGRAM to exit.
USING HOLD
Press HOLD to put a call on hold. The line in-
dicator slowly flashes green at your station.
The line indicator at other stations slowly
flashes red. While a call is on hold, you can
temporarily place the handset on the base or
use another line without disconnecting the
current call.
While a call is on hold, Call Privacy is re-
leased, so any station in the system can re-
lease the hold.
To release a line from hold, press the line
button for that line at any station. The sta-
tion's line indicator lights green. The call then
reverts to Call Privacy and other stations
cannot join the call.
Note: If you put a call on hold for more than
three minutes, the line indicator flashes rap-
idly and a beep sounds three times every 30
seconds until you release the hold. If a call
has been on hold for eight minutes, the call is
automatically disconnected.
USING MUTE
You can temporarily turn off the microphone
on the headset, handset, or speakerphone
by pressing MUTE so the calling party cannot
hear you. The MUTE indicator lights. Press
MUTE again to resume the conversation. The
MUTE indicator turns off.
Note: Mute is also released when you press
INTERCOM or HOLD, or hang up the line. Re-
member to press the appropriate line button
to return to the original call when you use the
hold or intercom features.
USING THE INTERCOM
You can use the system as a two-way inter-
com between stations. The system has two
intercom channels, so two intercom conver-
sations can occur at the same time. If Auto-
matic Answer is turned on, and you receive
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19
Telephone Operation
an intercom call, the station beeps and the
intercom is instantly connected. If Automatic
Answer is not turned on, the called station
rings with a double ring.
Note: Line 1 must be common to all the sta-
tions for the intercom, or paging, to operate
correctly.
1. Lift the handset or press HEADSET, then
press INTERCOM. Or, to use the speak-
erphone, press INTERCOM (you do not
need to press SPEAKER). INTERCOM
lights and (;71#""
(;71#""(;71#""
(;71#"" appears.
2. Enter the extension number of the sta-
tion you want to call. ,17(5&20#&$//#
,17(5&20#&$//#,17(5&20#&$//#
,17(5&20#&$//#and
the extension number appear.
Notes:
•If
,19$/,'#,'
,19$/,'#,',19$/,'#,'
,19$/,'#,' appears, you entered either
your station number or an invalid station
number. Enter a valid station number.
•If
81$%/(#72#&$//
81$%/(#72#&$//81$%/(#72#&$//
81$%/(#72#&$// appears, DND is turned
on at the receiving station, you entered
an invalid extension number, or the sta-
tion is on another intercom call. Check
the display for the station number. In this
case, you cannot make an intercom call.
At the called station, the INTERCOM indica-
tor flashes and the ID for the station placing
the intercom call appears.
When Automatic Answer is on (see “Using
Automatic Answer”), the INTERCOM and
SPEAKER indicators light and the speaker-
phone automatically turns on when you re-
ceive an intercom call.
If Automatic Answer is off, press INTERCOM
to answer the call using the speakerphone.
The INTERCOM indicator stops flashing and
the SPEAKER indicator lights. Lift the hand-
set for privacy.
To end an intercom conversation, press IN-
TERCOM again, return the handset to the cra-
dle, or press SPEAKER or HEADSET.
If you receive an intercom call during a
phone conversation, press INTERCOM to an-
swer the intercom. The outside line is auto-
matically placed on hold. To return to the
outside call, press the line button for that line.
Using Automatic Answer
With Automatic Answer on, you can start
talking as soon as you receive an intercom
call, without pressing any buttons. The sys-
tem is preset to On.
To turn Automatic Answer off, follow these
steps.
1. Press PROGRAM.
2. Select 3+21
3+213+21
3+21. Then repeatedly select
1(;7
1(;71(;7
1(;7 until $872$16:(5
$872$16:(5$872$16:(5
$872$16:(5 appears.
3. Select &+$1*(
&+$1*(&+$1*(
&+$1*( to toggle between 21
2121
21 and
2))
2))2))
2))
.
4. Press PROGRAM to exit.
Note: When Automatic Answer is on at the
receiving station, it takes about 5 seconds for
the receiving station to turn on after INTER-
COM is pressed at the originating station.
Paging All Stations
You can page all the stations on Line 1.
1. Hold down PAGE ALL. A beep sounds
and 3$*,1*
3$*,1*3$*,1*
3$*,1* appears. At the called sta-
tions, (;7#QQ#3$*,1*
(;7#QQ#3$*,1*(;7#QQ#3$*,1*
(;7#QQ#3$*,1* appears.
2. Continue holding down PAGE ALL, and
speak into the handset or microphone.
3. Release PAGE ALL to end the page.
Note: Stations that are in use or have DND
turned on do not receive the page.
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20 Telephone Operation
Monitoring Other Rooms
You can activate another station’s speaker-
phone to listen to activities in the room where
the station is located.
Note: The station contacted must have Auto-
matic Answer on to enable room monitoring.
1. Press INTERCOM. (;71#""
(;71#""(;71#""
(;71#"" appears.
2. Enter the extension number of the sta-
tion to be monitored. When ,17(5&20
,17(5&20,17(5&20
,17(5&20
&$//
&$//&$//
&$// and the called station number
appear, press MUTE.
The INTERCOM indicator flashes on the
station being monitored, and the ID of
the monitoring station appears.
3. To end room monitoring, return the
handset to the cradle or press HEADSET,
SPEAKER, or INTERCOM.
USING AUTO ATTENDANT
When you connect this phone to the SP708
phone system (Cat. No. 43-5708), the Auto
Attendant feature of the SP708 works on this
phone also. Otherwise, Auto Attendant is dis-
abled.
When Auto Attendant is turned on at the
SP708, any incoming call is first received by
the Auto Attendant station, and is then rout-
ed to other stations.
To answer a call before the Auto Attendant
station answers, lift the handset or press
HEADSET, then press the appropriate line
button. To use the speakerphone, press the
appropriate line button; you do not need to
press SPEAKER.
Note: When Auto Attendant is on, your sta-
tion does not ring even when there is an in-
coming call, unless you turn on Always Ring
(see “Setting Always Ring” on Page 15).
Setting Private Lines
You must connect Lines 1 and 2 to all the
stations in the system for the intercom and
paging features to work. However, when you
create a non-square configuration (see “Non-
Square Configuration/ Private Line Support”
on Page 10), you can connect other lines
that are not included in the system to Lines 3
and 4 as private lines.
If Auto Attendant is enabled on your system,
and you decide not to include Lines 3 and 4
in the system, you must set Lines 3 and 4 as
private lines. If you do not, the system as-
sumes the Auto Attendant answers these
lines, and they will not ring.
Important: If you have Always Ring turned
on, all lines (including Lines 3 and 4) will al-
ways ring, even if Auto Attendant is on.
Follow these steps to set a private line.
1. Press PROGRAM.
2. Select 3+21
3+213+21
3+21, then select 1(;7
1(;71(;7
1(;7 five times
so 35,9#/,1(=#2))
35,9#/,1(=#2))35,9#/,1(=#2))
35,9#/,1(=#2)) appears.
3. Select &+$1*(
&+$1*(&+$1*(
&+$1*(, then 2122))
2122))2122))
2122))
. 6(/(&7
6(/(&76(/(&7
6(/(&7 /167
/167/167
/167
appears, with 67
6767
67 flashing.
4. Use the number button to select the
line(s) that you want to be private. Your
selection disappears.
5. Select 6$9(
6$9(6$9(
6$9(.
6. Press PROGRAM to exit.
Note: If you want to make a conference call,
you must set 35,9#/,1(
35,9#/,1(35,9#/,1(
35,9#/,1( to 2))
2))2))
2)).
USING STANDARD PHONES
WITH THE SYSTEM
You can connect and use a standard tele-
phone with the system, but Call Transfer, In-
tercom, Call Privacy, or Page do not operate.
43-5709.fm Page 20 Wednesday, December 20, 2000 10:56 AM