R&S QPS Walk2000 User manual

R&S®QPS Walk2000
Walk-Through Security Scanner
Getting Started
1179578202
Version 03
(;ÝÇà2)

This document describes the following products:
●R&S®QPS Walk2000 (order no. 1341.9999K02)
●R&S®QPS Walk2000 (order no. 1342.5100K02)
© 2022 Rohde & Schwarz GmbH & Co. KG
Muehldorfstr. 15, 81671 Muenchen, Germany
Phone: +49 89 41 29 - 0
Email: [email protected]
Internet: www.rohde-schwarz.com
Subject to change – data without tolerance limits is not binding.
R&S® is a registered trademark of Rohde & Schwarz GmbH & Co. KG.
Trade names are trademarks of the owners.
1179.5782.02 | Version 03 | R&S®QPS Walk2000
Throughout this manual, products from Rohde & Schwarz are indicated without the ® symbol , e.g. R&S®QPS Walk2000 is indicated
as R&S QPS Walk2000.

Contents
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Contents
1 Safety and regulatory information........................................................5
1.1 Safety instructions........................................................................................................5
1.2 Labels on the product...................................................................................................7
1.3 Warning messages in the documentation.................................................................. 8
1.4 Regulatory information.................................................................................................8
2 Documentation overview.....................................................................11
3 Welcome............................................................................................... 13
4 Scanner tour.........................................................................................15
4.1 Gate controls and connectors................................................................................... 15
4.2 AC power supply.........................................................................................................16
4.3 Gate power button...................................................................................................... 17
4.4 GUI power button........................................................................................................ 17
4.5 Optical fiber connector (J1)....................................................................................... 17
4.6 HDMI connector (J2)................................................................................................... 17
4.7 USB connector (J3).....................................................................................................17
4.8 LAN port (J4)............................................................................................................... 17
4.9 Signposts (status lights)............................................................................................ 18
4.10 Device ID...................................................................................................................... 18
5 Preparing for use................................................................................. 19
5.1 Connecting system components...............................................................................19
5.2 Startup and shutdown................................................................................................ 20
6 Maintenance......................................................................................... 23
6.1 Calibration and self-test............................................................................................. 23
6.2 Cleaning....................................................................................................................... 23
6.3 Replacing fuses...........................................................................................................24
6.4 Storage.........................................................................................................................24
6.5 Transport......................................................................................................................25
6.6 Disposal....................................................................................................................... 25

Contents
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7 Troubleshooting...................................................................................27
8 Contacting customer support.............................................................29
Glossary: Terms and definitions........................................................ 31

Safety and regulatory information
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1 Safety and regulatory information
The product documentation helps you use the product safely and efficiently. Follow the
instructions provided here and in the following chapters.
Intended use
The R&S QPS Walk2000 is a millimeter-wave security scanner designed to screen
people at security checkpoints. The system automatically detects metallic and
non‑metallic objects of all types concealed inside or beneath clothing. Use the product
only for its designated purpose. Observe the operating conditions and performance
limits stated in the data sheet.
Where do I find safety information?
Safety information is part of the product documentation. It warns you of potential dan-
gers and gives instructions on how to prevent personal injury or damage caused by
dangerous situations. Safety information is provided as follows:
●In Chapter 1.1, "Safety instructions", on page 5. The same information is provi-
ded in many languages as printed safety instructions. The printed safety instruc-
tions are delivered with the product.
●Throughout the documentation, safety instructions are provided when you need to
take care during setup or operation.
1.1 Safety instructions
Products from the Rohde & Schwarz group of companies are manufactured according
to the highest technical standards. To use the products safely, follow the instructions
provided here and in the product documentation. Keep the product documentation
nearby and offer it to other users.
Use the product only for its intended use and within its performance limits. Intended
use and limits are described in the product documentation such as the data sheet,
manuals and the printed "Safety Instructions". If you are unsure about the appropriate
use, contact Rohde & Schwarz customer service.
Using the product requires specialists or specially trained personnel. These users also
need sound knowledge of at least one of the languages in which the user interfaces
and the product documentation are available.
Never open the casing of the product. Only service personnel authorized by
Rohde & Schwarz are allowed to repair the product. If any part of the product is dam-
aged or broken, stop using the product. Contact Rohde & Schwarz customer service at
http://www.customersupport.rohde-schwarz.com.
Lifting, carrying and installing the scanner
Installation, setup and disassembly must be performed by trained personnel. Install the
R&S QPS Walk2000 exactly as described in the installation manual. During the instal-
Safety instructions

Safety and regulatory information
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lation, make sure that the installation site is only accessible by people working on the
installation.
The R&S QPS Walk2000 gate elements, the floorplate, the transport boxes and the
server are heavy. Lifting and carrying heavy items can cause structural or muscular
injuries. Heavy items can also cause other physical injuries like crushed body parts
when they fall or tip over.
Because of its weight, at least two strong people are required to install or disassemble
the system. If you have to move the pallets the R&S QPS Walk2000 is delivered on,
always use a forklift.
The transport box is made of wood that can pose a risk of drawing splinters.
During transport, installation, disassembly or repair, wear appropriate protective cloth-
ing that complies with your local rules and regulations. If you are unsure of which
equipment to use, ask your safety inspector.
We recommend to wear:
●Safety shoes with toe cap and ESD protection.
●Protective gloves
ESD protected shoes and gloves also protect the hardware from being damaged.
Installing cables
A R&S QPS Walk2000 installation consisting of the gate, operator touchscreen and
server requires cable connections (power cables, LAN cables etc.). Secure all cables
on the floor and cover them up.
Loose cables are a tripping hazard. Tripping on cables can cause physical injuries.
Properly covered cables also minimize the risk of cable damage.
Choosing the operating site
Only use the product indoors. The product casing is not waterproof. Water that enters
can electrically connect the casing with live parts, which can lead to electric shock,
serious personal injury or death if you touch the casing. If Rohde & Schwarz provides
accessories designed for your product, e.g. a carrying bag, you can use the product
outdoors.
Unless otherwise specified, you can operate the product up to an altitude of 2000 m
above sea level. The product is suitable for pollution degree 2 environments where
nonconductive contamination can occur. For more information on environmental condi-
tions such as ambient temperature and humidity, see the data sheet.
Connecting to power
The product is an overvoltage category II product. Connect the product to a fixed
installation used to supply energy-consuming equipment such as household applian-
ces and similar loads. Keep in mind that electrically powered products have risks, such
as electric shock, fire, personal injury or even death.
Safety instructions

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Take the following measures for your safety:
●Before switching on the product, ensure that the voltage and frequency indicated
on the product match the available power source. If the power adapter does not
adjust automatically, set the correct value and check the rating of the fuse.
●If a product has an exchangeable fuse, its type and characteristics are indicated
next to the fuse holder. Before changing the fuse, switch off the product and dis-
connect it from the power source. How to change the fuse is described in the prod-
uct documentation.
●Only use the power cable delivered with the product. It complies with country-spe-
cific safety requirements. Only insert the plug into an outlet with protective conduc-
tor terminal.
●Only use intact cables and route them carefully so that they cannot be damaged.
Check the power cables regularly to ensure that they are undamaged. Also ensure
that nobody can trip over loose cables.
●If the product needs an external power supply, use the power supply that is deliv-
ered with the product or that is recommended in the product documentation or a
power supply that conforms to the country-specific regulations.
●Only connect the product to a power source with a fuse protection of maximum
20 A.
●Ensure that you can disconnect the product from the power source at any time.
Pull the power plug to disconnect the product. The power plug must be easily
accessible. If the product is integrated into a system that does not meet these
requirements, provide an easily accessible circuit breaker at the system level.
Meaning of safety labels
Safety labels on the product warn against potential hazards.
Potential hazard
Read the product documentation to avoid personal injury or product damage.
1.2 Labels on the product
Labels on the casing inform about:
●Personal safety, see "Meaning of safety labels" on page 7
●Product and environment safety, see Table 1-1
●Identification of the product, see Chapter 4.10, "Device ID", on page 18.
Labels on the product

Safety and regulatory information
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Table 1-1: Labels regarding product and environment safety
Labeling in line with EN 50419 for disposal of electrical and electronic equipment after the prod-
uct has come to the end of its service life. For more information, see "Disposing electrical and
electronic equipment" on page 25.
Take care when handling electrostatic sensitive devices.
1.3 Warning messages in the documentation
A warning message points out a risk or danger that you need to be aware of. The sig-
nal word indicates the severity of the safety hazard and how likely it will occur if you do
not follow the safety precautions.
WARNING
Potentially hazardous situation. Could result in death or serious injury if not avoided.
CAUTION
Potentially hazardous situation. Could result in minor or moderate injury if not avoided.
NOTICE
Potential risks of damage. Could result in damage to the supported product or to other
property.
1.4 Regulatory information
The R&S QPS Walk2000 complies with the following regulations.
1.4.1 Regulations for the USA
Changes or modifications not expressly approved by the party responsible for compli-
ance could void the user's authority to operate the equipment.
This equipment may only be operated indoors. Operation outdoors is in violation of
47 U.S.C. 301 and could subject the operator to serious legal penalties.
This device complies with Part 15 of the FCC Rules. Operation is subject to the follow-
ing two conditions:
●This device may not cause interference.
●This device must accept any interference, including interference that may cause
undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to pro-
Regulatory information

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vide reasonable protection against harmful interference when the equipment is oper-
ated in a commercial environment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
1.4.2 Regulations for Canada
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innova-
tion, Science and Economic Development Canada’s licence-exempt RSS(s). Operation
is subject to the following two conditions:
●This device may not cause interference.
●This device must accept any interference, including interference that may cause
undesired operation of the device.
This Radar Surveillance Device shall be installed in a manner that minimizes radiated
emissions beyond the property line of the area under surveillance.
This Radar Surveillance Device shall be operated only by military, law enforcement,
emergency rescue or firefighting organizations that are under a local, provincial or fed-
eral authority. The equipment is to be operated only in providing services and for nec-
essary training operations.
Cet appareil contient des émetteurs / récepteurs exemptés de licence conformes aux
RSS (RSS) d'Innovation, Sciences et Développement économique Canada. Le fonc-
tionnement est soumis aux deux conditions suivantes:
●Cet appareil ne doit pas causer d'interférences.
●Cet appareil doit accepter toutes les interférences, y compris celles susceptibles
de provoquer un fonctionnement indésirable de l'appareil.
Ce dispositif de surveillance radar doit être installé d'une façon qui réduit les émissions
rayonnées au-delà des limites de la zone surveillée.
Ce dispositif de surveillance radar ne doit être utilisé que par les forces armées, des
organismes d'application de la loi, d'intervention d'urgence ou de lutte contre les incen-
dies qui sont autorisés au niveau local, provincial ou fédéral. Le matériel doit être
uniquement destiné à la fourniture de services et à la formation nécessaire.
Regulatory information

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Regulatory information

Documentation overview
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2 Documentation overview
Safety instructions
Document number: 1178.9678.99
Contains safety instructions, operating conditions and further important information. A
printed version is part of the delivery.
Installation manual
Document number: 1178.9649.02
Contains information about the installation of the system. This includes an installation
guide, all tasks necessary to configure the hardware and software and procedures to
check the system's operational readiness.
User manual
Document number: 1178.9684.02
Contains information about the operation of the system. This includes the startup and
shutdown procedure, an overview and description of all controls and interface ele-
ments of the hardware and software and a description of possible scanning proce-
dures.
User reference
Document number: 1179.0474.02
Contains a short overview of the scan workflow.
Service manual
Document number: 1179.1187.02
Contains information about preventive and corrective maintenance. This includes an
overview of the system components, a troubleshooting guide and a guide to verify the
functionality of the system.
Data sheet and product brochure
Document number (datasheet): 3608.1946.22
Document number (brochure): 3608.1946.12
Contains the technical specifications of the R&S QPS Walk2000, its options and acces-
sories.
Open source acknowledgment (OSA)
Contains verbatim license texts of the open source software used in the system.

Documentation overview
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Welcome
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3 Welcome
The R&S QPS Walk2000 is a walk-through security scanner designed to detect objects
of any material (metal, plastic, liquid etc.) that are concealed in or underneath clothing.
It facilitates quick screening of a large number of people in a safe manner, while main-
taining personal privacy.
The main features of the R&S QPS Walk2000 are:
●Walk-through screening gate.
●Safe frequency band.
●Automatic detection of hidden items.
●High penetration through clothing.
●Superior body coverage due to unique design.
●Low maintenance cost (no moving parts).
●Intuitive user interface.

Welcome
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Scanner tour
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4 Scanner tour
The R&S QPS Walk2000 is a millimeter wave imaging system that uses an ultra wide
band (UWB) signal to create a 3D structure of people walking through the gate.
The complete system consists of the following components:
●A gate that contains all the measuring electronics and a computer that controls the
software for the user interface.
●A touchscreen to operate the system using a graphical user interface (GUI).
●A server that processes the captured data.
Parts of delivery
●1 x gate (incl. floor plate)
●1 x server
●1 x touchscreen
●1 x stand
●4 x power cables
●1 x HDMI cable
●1 x USB cable
●1 x optical fiber cable
●Gate controls and connectors................................................................................. 15
●AC power supply.....................................................................................................16
●Gate power button...................................................................................................17
●GUI power button....................................................................................................17
●Optical fiber connector (J1).....................................................................................17
●HDMI connector (J2)...............................................................................................17
●USB connector (J3).................................................................................................17
●LAN port (J4)...........................................................................................................17
●Signposts (status lights)..........................................................................................18
●Device ID.................................................................................................................18
4.1 Gate controls and connectors
The R&S QPS Walk2000 has several controls and connectors. All controls and con-
nectors are located behind a protective cover on the side of the master panel. You can
open the protective cover by pulling it downward by the handle.
Gate controls and connectors

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1
2
3 4 5 6 7
Figure 4-1: Gate controls and connectors
1 = Gate power button
2 = GUI power button
3 = Optical fiber connector (J1)
4 = HDMI connector (J2)
5 = USB port (J3)
6 = LAN port (J4)
7 = Main power switch and connector
For a comprehensive description of the connectors and controls of the server, refer to
its documentation available on the internet: www.dell.com
4.2 AC power supply
The AC power supply and the main power switch are located in a unit behind a protec-
tive cover on the side of the R&S QPS Walk2000.
The main power switch has the following states.
●Position "I": The R&S QPS Walk2000 is supplied with power.
●Position "O": The R&S QPS Walk2000 is disconnected from the power source.
For more information about taking the R&S QPS Walk2000 into operation, see Chap-
ter 5, "Preparing for use", on page 19.
For more information about replacing the fuse, see Chapter 6.3, "Replacing fuses",
on page 24.
AC power supply

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4.3 Gate power button
The gate power button turns the measuring electronics on and off.
The power button has the following states:
●Illuminated (green): Measuring electronics are on.
A long press of the button turns off the electronics.
●Unilluminated: Measuring electronics are off.
A short press of the button turns on the electronics.
4.4 GUI power button
The GUI power button turns the computer that runs the user interface on and off. The
computer that runs the user interface is integrated in the R&S QPS Walk2000.
Note that you have to turn on the touchscreen that displays the graphical user interface
separately.
The GUI power button has the following states:
●Illuminated (blue): GUI computer is running.
●Unilluminated: GUI computer is off.
4.5 Optical fiber connector (J1)
The optical fiber connector provides the data interface to the server.
4.6 HDMI connector (J2)
The HDMI connector provides the interface to the graphical user interface (touch-
screen).
4.7 USB connector (J3)
The USB connector provides the interface to the graphical user interface (touch-
screen).
4.8 LAN port (J4)
The LAN port is reserved for later use.
LAN port (J4)

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4.9 Signposts (status lights)
The entrance of the scan area has two signposts with status lights (one on each side of
the entrance). These status lights can take on different colors. Each color represents a
specific state of the gate.
4.10 Device ID
The unique device identifier is provided on a barcode sticker on the side of the primary
panel of the system. The device ID is made up of the device order number and a serial
number (for example 1341.9999K02-123456-aa or 1342.5100K02-123456-aa).
You can find the sticker with the device ID on the connector board.
Device ID

Preparing for use
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5 Preparing for use
For a comprehensive description about installing the R&S QPS Walk2000, refer to the
installation manual that is part of the delivery.
For a comprehensive description about operating the R&S QPS Walk2000, refer to the
user manual.
●Connecting system components.............................................................................19
●Startup and shutdown............................................................................................. 20
5.1 Connecting system components
The R&S QPS Walk2000 consists of several components that you need to connect to
each other. All components (incl. cables) are part of the delivery.
R&S QPS Walk2000
Touchscreen
Server
AC power
USB
Optical fiber
HDMI
AC power
AC power
AC power
Figure 5-1: Overview of connections
Network connections
Before connecting the product to a local area network (LAN), consider the following:
●Install the latest software to reduce security risks.
●For internet or remote access, use secured connections if applicable.
●Ensure that the network settings comply with the security policies of your company.
Contact your local system administrator or IT department before connecting your
product to your company LAN.
●When connected to the LAN, the product can potentially be accessed from the
internet, which can be a security risk. For example, attackers might misuse or dam-
age the product.
Connecting system components

Preparing for use
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Connecting the R&S QPS Walk2000
1. Connect the touchscreen to the R&S QPS Walk2000.
a) Establish a USB connection between touchscreen and R&S QPS Walk2000.
b) Establish an HDMI connection between touchscreen and R&S QPS Walk2000.
c) Establish a power connection between touchscreen and R&S QPS Walk2000.
2. Connect the server to the R&S QPS Walk2000.
a) Establish a network connection with the fiber optical cable between the server
and the R&S QPS Walk2000.
b) Optional: connect the server to your LAN.
Always complete all network and data connections before connecting the com-
ponents to the power source.
3. Connect all components to the power source (AC outlets with a ground contact).
Note that the server requires a connection to two AC outlets.
After you have connected all components, you can turn on and use the
R&S QPS Walk2000.
5.2 Startup and shutdown
Starting the R&S QPS Walk2000
Before you turn on the system, make sure that all components are connected correctly.
For more information about the system connections, see Chapter 5.1, "Connecting sys-
tem components", on page 19.
1. Turn on all components of the system:
● Main power with the switch on the primary panel (position "I").
● Gates with the power button on the primary panel to supply the electronics with
power. The light around the "Gate Power" button turns green.
● Mini PC with the GUI power button on the primary panel.
● Operator touchscreen on the monitor itself.
● Server with the power switch located on the front panel of the server.
2. Log into the system with your credentials.
3. Check if the touchscreen shows the graphical user interface (GUI).
If it does not, restart the mini PC with the GUI power button.
4. Check if the communication between the gate and the server is working.
5. Check if the scanning functionality is working properly.
6. Optional: If the scanning functionality does not work properly (red "Power" icon),
initiate a self-test and calibration.
Startup and shutdown
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