Raritan Dominion SX II Service manual

Copyright © 2015 Raritan, Inc.
DSX2-v2.0.0.-0A-E
August 2015
255-60-0005-00
Dominion SX II
Administrators Guide
2.0.0

This document contains proprietary information that is protected by copyright. All rights reserved. No
part of this document may be photocopied, reproduced, or translated into another language without
express prior written consent of Raritan, Inc.
© Copyright 2015 Raritan, Inc. All third-party software and hardware mentioned in this document are
registered trademarks or trademarks of and are the property of their respective holders.
FCC Information
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a commercial installation. This equipment generates, uses, and can
radiate radio frequency energy and if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. Operation of this equipment in a residential
environment may cause harmful interference.
VCCI Information (Japan)
Raritan is not responsible for damage to this product resulting from accident, disaster, misuse, abuse,
non-Raritan modification of the product, or other events outside of Raritan's reasonable control or not
arising under normal operating conditions.
If a power cable is included with this product, it must be used exclusively for this product.

iii
Contents
CS03 Certification - DSX2-16 and DSX2-48 vii
Chapter 1 Features and Benefits 1
Package Contents..........................................................................................................................8
SX II Models...................................................................................................................................9
SX II Appliance Diagram................................................................................................................9
Supported Serial Devices ............................................................................................................10
SX II Access Clients.....................................................................................................................11
Chapter 2 Configure SX II for the First Time 12
Default Login Information.............................................................................................................12
Initial SX II Configuration Using Command Line Interface (Optional) .........................................12
Set Terminal Emulation on a Target..................................................................................14
Set the CLI Escape Sequence ..........................................................................................15
Chapter 3 Access and Use Remote Console Features 16
Allow Pop-Ups .............................................................................................................................17
Security Warnings and Validation Messages ..............................................................................17
Java Validation and Access Warning................................................................................18
Additional Security Warnings.............................................................................................19
Initial SX II Configuration from the Remote Console...................................................................19
Connect a Laptop to SX II Using a Cross-Over Cable (Optional) .....................................20
Installing a Certificate...................................................................................................................21
Example 1: Import the Certificate into the Browser...........................................................21
Example 2: Add the SX II to Trusted Sites and Import the Certificate ..............................23
Converting a Binary Certificate to a Base64-Encoded DER Certificate (Optional)...........25
Log In to SX II ..............................................................................................................................27
Change Your Password from the Remote Console.....................................................................27
SX II Port Access Page................................................................................................................28
SX II Left Panel............................................................................................................................29
Enable Favorites..........................................................................................................................32
Change How Favorites are Displayed...............................................................................32
Discover Devices Product Subnet.....................................................................................33

Contents
iv
Chapter 4 Access Targets 35
Port Action Menu Options - Connect, Disconnect, Power On, Power Off and Power Cycle
Targets.........................................................................................................................................35
Connect to a Target...........................................................................................................37
Disconnect from a Target or Power Strip ..........................................................................38
Power On a Target or Power Strip ....................................................................................39
Power Off a Target or Power Strip ....................................................................................40
Power Cycle a Target or Power Strip................................................................................41
Connect to Targets Using CLI - Connect, Disconnect, Power On, Power Off and Power Cycle
Targets.........................................................................................................................................41
Command Line Interface Protocols ...................................................................................44
Command Line Interface Partial Searches........................................................................45
Command Line Interface Tips ...........................................................................................45
Command Line Interface Shortcuts...................................................................................45
Command Line Interface High-Level Commands .............................................................46
Chapter 5 Raritan Serial Console (RSC) Help 47
Standalone Raritan Serial Console Requirements......................................................................48
Set Windows OS Variables and Install Standalone Raritan Serial Console (RSC) ..........48
Set Linux OS Variables and Install Standalone Raritan Serial Console (RSC) for Linux .51
Setting UNIX OS Variables................................................................................................52
Launching RSC on Windows Systems..............................................................................53
Raritan Serial Console (RSC) Functions.....................................................................................53
Emulator ............................................................................................................................53
Edit.....................................................................................................................................60
Start and Stop Logging......................................................................................................61
Send a Text File.................................................................................................................63
Toggle Power.....................................................................................................................64
Power On a Target ............................................................................................................65
Power Off a Target ............................................................................................................66
Power Cycle a Target........................................................................................................67
Chat ...................................................................................................................................69
Help and About..................................................................................................................70
Chapter 6 SX II Administration 71
Administering SX II from the Remote Console............................................................................71
Configure Power Strips from the Remote Console ...........................................................71
Configure and Manage Users and Groups from the Remote Console .............................76
Configure User Authentication from the Remote Console ................................................91
Configure SX II Network Settings from the Remote Console..........................................107
Enable Auto Script from the Remote Console for Use with TFTP or a USB Stick..........108
Configure Device Settings from the Remote Console.....................................................113
Configure Date and Time Settings from the Remote Console........................................122
Configure SNMP Agents from the Remote Console.......................................................124

Contents
v
Configure SNMP Traps from the Remote Console .........................................................126
Configure Event Management - Destinations..................................................................130
Enable SMTP Notifications from the Remote Console....................................................131
Configure and Test SMTP Server Settings .....................................................................132
Configure Modem Settings from the Remote Console....................................................134
Power Supply Setup........................................................................................................142
Configure Local Port Settings from the Remote Console................................................144
Changing the Default GUI Language Setting from the Remote Console........................146
Configure Port Logging Settings from the Remote Console ...........................................146
Manage Port Logging - Local Files from the Remote Console .......................................151
Configure Ports from the Remote Console .....................................................................152
Configure Security Settings from the Remote Console...................................................163
Configure Maintenance Settings from the Remote Console...........................................179
Configure Diagnostic Options from the Remote Console................................................188
Administering SX II Using command line interface....................................................................195
Change Your Password Using CLI..................................................................................195
Configure Power Strips Using CLI...................................................................................196
Configure and Manage Users and User Groups Using CLI............................................197
Configure User Authorization and Authentication Services Using CLI............................200
Configure a Modem Using CLI........................................................................................204
Run an Autoconfiguration Script Using CLI.....................................................................205
Configure Network Settings Using CLI............................................................................206
Configure Device Settings Using CLI..............................................................................208
Configure SNMP Traps and Alerts Using CLI .................................................................210
Configure Date and Time Settings Using CLI .................................................................212
Change the Default GUI Language Setting Using CLI....................................................213
Configure SMTP Events and Notifications Using CLI .....................................................214
Configure Port Logging Settings Using CLI.....................................................................215
Configure Ports Using CLI...............................................................................................218
Configure the Local Port Using CLI.................................................................................222
Configure Security Settings Using CLI............................................................................223
Configure Maintenance Settings Using CLI ....................................................................228
Configure Diagnostic Settings Using CLI ........................................................................231

Contents
vi
Chapter 7 Connect a Rack PDU to SX II and Configure Power Control Options 234
Connecting the SX II to the PX2 Serial Port..............................................................................234
Connecting the SX II to the PX2 FEATURE Port ......................................................................235
Appendix A Specifications 237
SX II Dimensions and Physical Specifications ..........................................................................237
Supported Remote Connections................................................................................................237
Supported Number of Ports and Remote Users per SX II Model..............................................238
Maximum Number of Users Session.........................................................................................238
Maximum Number of Support Users Per Port...........................................................................238
Port Access Protocol Requirements..........................................................................................238
SX II Port Pins............................................................................................................................241
SX2 Port Ranges .......................................................................................................................242
Network Speed Settings ............................................................................................................242
Default User Session Timeouts .................................................................................................243
SX II Supported Local Port DVI Resolutions .............................................................................244
SX II Appliance LED Status Indicators ......................................................................................244
Target Cable Connection Distances and Rates ........................................................................245
Appendix B Updating the LDAP Schema 246
Returning User Group Information.............................................................................................246
From LDAP/LDAPS.........................................................................................................246
From Microsoft Active Directory ......................................................................................246
Setting the Registry to Permit Write Operations to the Schema ...............................................247
Creating a New Attribute............................................................................................................247
Adding Attributes to the Class ...................................................................................................248
Updating the Schema Cache.....................................................................................................250
Editing rciusergroup Attributes for User Members.....................................................................250
Appendix C FAQs 253
Appendix D SX II Support 264
SX II Release Notes and Help...................................................................................................264
Contact the Documentation Team with Feedback.....................................................................265

vii
To avoid potentially fatal shock hazard and possible damage to Raritan
equipment:
•Do not use a 2-wire power cord in any product configuration.
•Test AC outlets at your computer and monitor for proper polarity and
grounding.
•Use only with grounded outlets at both the computer and monitor.
•When using a backup UPS, power the computer, monitor and
appliance off the supply.
NOTICE: This equipment meets the applicable Industry Canada
Terminal Equipment Technical Specifications. This is confirmed by the
registration number. The abbreviation IC, before the registration number,
signifies that registration was performed based on a Declaration of
Conformity, indicating that Industry Canada technical specifications were
met. It does not imply that Industry Canada approved the equipment.
NOTICE: The Ringer Equivalence Number (REN) for this terminal
equipment is 01. The REN assigned to each terminal equipment
provides an indication of the maximum number of terminals allowed to be
connected to a telephone interface. The termination on an interface may
consist of any combination of devices subject only to the requirement
that the sum of the Ringer Equivalence Numbers of all the devices does
not exceed five.
AVIS : Le présent matériel est conforme aux spécifications techniques
d’Industrie Canadaapplicables au matériel terminal. Cette conformité est
confirmée par le numérod'enregistrement. Le sigle IC, placé devant le
numéro d'enregistrement, signifie quel’enregistrement s’est effectué
conformément à une déclaration de conformité et indique queles
spécifications techniques d'Industrie Canada ont été respectées. Il
n’implique pasqu’Industrie Canada a approuvé le matériel.
AVIS : L'indice d'équivalence de la sonnerie (IES) du présent matériel
est de 01. L'IESassigné à chaque dispositif terminal indique le nombre
maximal de terminaux qui peuvent êtreraccordés à une interface
téléphonique. La terminaison d'une interface peut consister en
unecombinaison quelconque de dispositifs, à la seule condition que la
somme d'indicesd'équivalence de la sonnerie de tous les dispositifs
n'excède pas 5.
CS03 Certification - DSX2-16 and
DSX2-48

1
Next-Generation Console Server
Raritan's Next-Generation Serial
Console Server
The Dominion SX II is Raritan's next-generation Serial Console
Server (also known as Terminal Server) that provides IT and network
administrators secure IP access and control of serial devices,
anytime, anywhere. The new SX II is the most powerful, secure,
reliable, easy-to-use and manageable serial-over-IP console server
on the market. SX II provides convenient and productive access to
networking devices, servers, PDUs, telecommunications and other
serial devices.
Ten Years of Serial Console
Experience
For over ten years, thousands of customers have relied on the first
generation Dominion SX for access and control of hundreds of
thousands of serial devices, representing over 500 million hours of
total operation. The SX II builds upon that experience with a wide
range of advancements and innovations.
Dominion Platform, User
Interface and Management
Starting with a powerful, Dominion hardware platform providing
performance, reliability and security, the SX II includes virtually all the
Serial-over-IP features of its predecessor, Dominion compatible user
interfaces and management features, plus exciting new capabilities.
Full CLI-
based Configuration and
Auto-Configuration
The SX II offers complete CLI access and management via SSH,
Telnet and web-based user interface, with convenient direct port
access. Two script-based automatic configuration methods are
available for a fast installation and for subsequent configuration
changes.
Exciting New Features and
Innovations
The SX II new features include: military grade security features with
256-bit AES encryption and FIPS encryption mode, automatic
DTE/DCE serial port detection, innovative at-the-
rack access options,
wireless modem support, IPv6 networking, script based auto-
configuration and Dominion compatible user interfaces and
management.
CommandCenter Management &
Scalability
With Raritan’s CommandCenter, organizations can manage
hundreds or even thousands of serial devices, spread across multiple
locations, including branch offices.
Chapter 1
Features and Benefits

Chapter 1: Features and Benefits
2
Powerful Hardware Platform
Powerful New Hardware Platform Powerful new hardware platform with 1GHz CPU engine, with an 8-fold
increase in RAM. Increased flash memory, up to 8 GB, for storage
and logging. Front panel LED's show port connection status.
Wide Variety of 1U Models Rackable, 1U models available in 4, 8, 16, 32 and 48 ports. All have
dual power supplies and dual Gigabit Ethernet LAN ports. Models are
available with an optional built-in modem. At-the-rack access includes
RJ-45/serial, USB and KVM console.
Powerful Serial Processing
Engine
The Dominion SX II with its powerful hardware platform provides high-
powered serial processing for the most extreme use cases. Up to 10
users can simultaneously connect to a serial device connected to a SX
II port. Up to 200 simultaneous user sessions are supported by a
given SX II console server. Port configuration time is up to 23 times
faster than the original SX. Connection times are over 50 times faster.
Dual AC Power Supplies All models have dual, 100-240 volt AC, auto-switching power supplies
with automatic failover for increased reliability.
Dual DC Powered Models Dual power and dual LAN, 8, 32 and 48 port DC powered models are
available. These models provide the same features, serial access and
performance as the AC powered models.
Dual Gigabit Ethernet LAN on all
Models
Dual gigabit Ethernet LAN ports, which can be configured for
simultaneous operation or automatic failover. Dual stack IPv4 and
IPv6 networking.
Five USB Ports The Dominion SX II has four USB 2.0 ports, three on the back panel
and one on the front panel. These are available for local
keyboard/mouse, 3G/4G cellular modem and for automatic
configuration via USB drive. A USB 2.0 mini-B port is available for
local laptop connection.
Optional Telephone Modem All models have the option for an internal, 56K telephone modem with
RJ11 connection for emergency access and disaster recovery.
Innovative Local Console The Dominion SX II's local console provides multiple ways for at-the-
rack access. The console includes a traditional RJ45 serial port, USB
mini-B port, and even a DVI/USB KVM console.
Productive Serial-over-IP Access

Chapter 1: Features and Benefits
3
Productive Serial-over-IP Access
Widest Variety of Serial-over-IP
Access
The Dominion SX II supports the widest variety of serial-over-IP
connections via SSH/Telnet Clients, web-browser,
CommandCenter, telephony modem, cellular modem and at-the-
rack access. This includes CLI, GUI and multiple Direct Port
Access methods.
SSH/Telnet Client Access SSH/Telnet client access from a desktop, laptop, or handheld
device. Direct Port Access via SSH Client using a username/port
string syntax. Customer can upload, view and delete SSH keys
for greater security.
Web Browser Access
Web browser access via Dominion SX II or CommandCenter user
interfaces and the Raritan Serial Client (RSC).
Convenient Direct Port Access Convenient Direct Port Access methods via SSH, Telnet & HTTP.
IP address and TCP port-based access for Telnet and SSHv2
clients. Independent IP addresses or TCP port numbers can be
assigned to access each SX II port. HTTPS-based direct access
via URL. Com Port Redirection can be supported for third-party
software redirectors.
Cellular and Telephone Modem
Access
Optional external Cellular (3G/4G) modem and internal
Telephone modem access for emergency access, business
continuity and disaster recovery.
Innovative At-the-Rack Access With the Dominion SX II, you get multiple types of local access
at-the-rack. This includes: (1) Traditional RJ45 serial port, (2)
Mini-USB port for laptop connection, and (3) DVI & USB-based
KVM console for connection to a rackmount keyboard tray or
even a KVM switch.
Port Keyword Monitoring and
Alerting
Users can define up to 14 keywords per port. The SX II will scan
the data coming from the port, and if one of the keywords is
detected, it will send an alert via SNMP or e-mail. Serial devices
are monitored, even when no user is connected! This results in
faster notification that reduces Mean Time to Repair (MTTR).
Port Logging to Syslog, NFS and
Local File
Port activity to and from serial devices can be logged to a Syslog
server, Network File System (NFS) server or locally to the SX II
device with up to 8 Gb of storage.
NFS Logging Features Allows logging of all user keystrokes and server/device
responses to NFS server(s). Can even be stored on the NFS
server with user-defined encryption keys for greater security.
Keep-alive messages in the NFS log allow easy monitoring if the
managed server/device goes down.
SecureChat Instant Messaging Allows for secure, instant messaging among SX II users.
Enables collaboration of distributed users to increase their
productivity, troubleshoot, reduce the time to resolve problems
and for training purposes.