Raritan dominion kx III Service manual

Dominion KX III
Administrators Guide
Release 3.5.0
Copyright © 2018 Raritan, Inc.
DKX3A
-v3.5.0-0I-E
January 2018
255-62-0002-00

This document contains proprietary information that is protected by copyright. All rights reserved. No
part of this document may be photocopied, reproduced, or translated into another language without
express prior written consent of Raritan, Inc.
© Copyright 2018 Raritan, Inc. All third-party software and hardware mentioned in this document are
registered trademarks or trademarks of and are the property of their respective holders.
FCC Information
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a commercial installation. This equipment generates, uses, and can
radiate radio frequency energy and if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. Operation of this equipment in a residential
environment may cause harmful interference.
VCCI Information (Japan)
Raritan is not responsible for damage to this product resulting from accident, disaster, misuse,
abuse, non-Raritan modification of the product, or other events outside of Raritan's reasonable
control or not arising under normal operating conditions.
If a power cable is included with this product, it must be used exclusively for this product.
In Raritan products that require Rack Mounting, please follow these precautions:
•Operation temperature in a closed rack environment may be greater than room temperature. Do
not exceed the rated maximum ambient temperature of the appliances. See Specifications in
online help.
•Ensure sufficient airflow through the rack environment.
•Mount equipment in the rack carefully to avoid uneven mechanical loading.
•Connect equipment to the supply circuit carefully to avoid overloading circuits.
•Ground all equipment properly, especially supply connections, such as power strips (other than
direct connections), to the branch circuit.

iii
Contents
Dominion KX III Release 3.5.0
Administrators Guide
What's New in KX III Release 3.5.0
•Test your RADIUS connection: Implementing RADIUS Remote Authentication (on page 82)
•PC Share Timeout setting: Encryption and Share (on page 195)
• Enabling TLS Protocols (on page 199)
•Support for multiple Subject Alternative Names (SAN) in certificates: SSL Certificates (see " SSL
and TLS Certificates " on page 202)
•Show or hide client toolbar and status bar: Client Launch Settings (on page 283)
•HTML KVM Client updates:
 HTML KVM Client (HKC) Help (on page 307)
Support for French Keyboard: Keyboard Layout (on page 314)
 Import and Export Macros (on page 318)
 Send Text to Target (on page 319)
Macro for Print Screen: Send Macro (on page 315)
 Virtual Media Menu (on page 331)
 Audio Menu (on page 334)
 Power Control Menu (on page 336)
Support for Dual Video Targets on Chrome and Firefox
Welcome

Contents
iv
Welcome iii
Chapter 1 Introduction 1
Overview ...............................................................................................................................................1
Package Contents ................................................................................................................................2
KX III Device Photos and Features ......................................................................................................2
Hardware ...................................................................................................................................2
Software.....................................................................................................................................3
Dominion KX3-832.....................................................................................................................5
Dominion KX3-864.....................................................................................................................6
Supported Number of Ports and Remote Users per Model ...................................................7
KX III Remote/Local Console Interfaces and User Station................................................................8
KX III KVM Client Applications.............................................................................................................8
KX III Online Help .................................................................................................................................9
Chapter 2 Get Started Using KX III 10
Install and Configure KX III................................................................................................................10
Factory Default Login Information....................................................................................................10
Allow Pop-Ups....................................................................................................................................10
Security Warnings and Validation Messages....................................................................................11
Java Validation and Access Warning......................................................................................11
Additional Security Warnings .................................................................................................12
Installing a Certificate .......................................................................................................................12
Example 1: Import the Certificate into the Browser .............................................................12
Example 2: Add the KX III to Trusted Sites and Import the Certificate ................................14
Converting a Binary Certificate to a Base64-Encoded DER Certificate (Optional).........................16
Logging In to KX III .............................................................................................................................18
Chapter 3 KX III Interface and Navigation 19
Overview .............................................................................................................................................19
KX III Remote Console Interface .......................................................................................................20
Port Access Page (Remote Console Display) ........................................................................21
Port Action Menu.....................................................................................................................24
DKX3-808 Fast Switching........................................................................................................27
Left Panel.................................................................................................................................28

Contents
v
KX III Local Console Interface ...........................................................................................................30
Chapter 4 KX III Administrator Help 31
Overview .............................................................................................................................................31
KX III Installation and Configuration .................................................................................................32
Rack Mounting.........................................................................................................................32
Factory Default Login Information .........................................................................................33
Step 1: Configuring Network Firewall Settings.....................................................................34
Step 2: Configuring KVM Target Servers ...............................................................................34
Step 3: Connecting the Equipment.........................................................................................37
Step 4: Configuring the KX III..................................................................................................40
Step 5: Launching the KX III Remote Console .......................................................................49
Step 6: Configuring the Keyboard Language (Optional)........................................................51
Step 7: Create and Install an SSL Certificate ........................................................................52
Rack PDU (Power Strip) Outlet Control ............................................................................................53
Overview...................................................................................................................................53
Turning Outlets On/Off and Cycling Power ............................................................................54
USB Profiles .......................................................................................................................................55
Overview...................................................................................................................................55
CIM Compatibility ....................................................................................................................56
Available USB Profiles ............................................................................................................56
Selecting Profiles for a KVM Port...........................................................................................62
User Management..............................................................................................................................63
User Groups.............................................................................................................................63
Users........................................................................................................................................72
Authentication Settings...........................................................................................................76
Changing a Password..............................................................................................................88
Device Management...........................................................................................................................89
Network Settings.....................................................................................................................89
View and Edit LAN Interface Settings ....................................................................................95
Reset Network Settings to Factory Defaults .........................................................................97
Configuring Ports ....................................................................................................................98
Device Services......................................................................................................................145
Power Supply Setup ..............................................................................................................178
Connect and Disconnect Scripts ..........................................................................................180
Port Group Management ......................................................................................................185
Changing the Default GUI Language Setting.......................................................................188
Security Management......................................................................................................................189
Security Settings ...................................................................................................................189
Configuring IP Access Control..............................................................................................200
SSL and TLS Certificates ......................................................................................................202
Security Banner.....................................................................................................................205
Maintenance.....................................................................................................................................207
Audit Log................................................................................................................................207

Contents
vi
Device Information ................................................................................................................208
Creating a KX III Backup and Restore File...........................................................................209
Applying KX III Appliance Setting to a KX III Using a Backup/Restore File........................212
USB Profile Management .....................................................................................................213
Upgrading CIMs.....................................................................................................................214
Upgrading the KX III Firmware.............................................................................................215
Upgrade History ....................................................................................................................216
Rebooting the KX III...............................................................................................................216
Stopping CC-SG Management ..............................................................................................218
Diagnostics .......................................................................................................................................219
Network Interface Page ........................................................................................................219
Network Statistics Page........................................................................................................219
Ping Host Page ......................................................................................................................220
Trace Route to Host Page .....................................................................................................221
Device Diagnostics ................................................................................................................222
KX III Local Console -Administration Functions.........................................................................223
Security and Authentication..................................................................................................223
Configuring KX III Local Port Settings from the Local Console..........................................224
Command Line Interface (CLI) ........................................................................................................228
Overview.................................................................................................................................228
Accessing the KX III Using CLI..............................................................................................228
SSH Connection to the KX III.................................................................................................228
Logging In ..............................................................................................................................229
Navigating the CLI.................................................................................................................229
Initial Configuration Using CLI .............................................................................................231
CLI Prompts...........................................................................................................................232
CLI Commands ......................................................................................................................232
Administering the KX III Console Server Configuration Commands..................................233
Configuring Network.............................................................................................................233
Dual Video Port Groups ...................................................................................................................235
Recommendations for Dual Port Video................................................................................236
Dual Video Port Group Supported Mouse Modes ................................................................236
CIMs Required for Dual Video Support ................................................................................237
Dual Port Video Group Usability Notes ................................................................................237
Permissions and Dual Video Port Group Access.................................................................238
Example Dual Port Video Group Configuration ...................................................................239
Dual Port Video Configuration Steps....................................................................................240
Raritan Client Navigation when Using Dual Video Port Groups .........................................243
Direct Port Access and Dual Port Video Groups .................................................................244
Dual Port Video Groups Displayed on the Ports Page.........................................................244
Chapter 5 Virtual Media 245
Overview ...........................................................................................................................................245
Prerequisites for Using Virtual Media ............................................................................................246
KX III Virtual Media Prerequisites ........................................................................................246

Contents
vii
Remote PC VM Prerequisites ...............................................................................................246
Target Server VM Prerequisites ...........................................................................................246
CIMs Required for Virtual Media ..........................................................................................246
Mounting Local Drives.....................................................................................................................247
Notes on Mounting Local Drives ..........................................................................................247
Supported Tasks Via Virtual Media .................................................................................................247
Supported Virtual Media Types .......................................................................................................248
Conditions when Read/Write is Not Available .....................................................................248
Supported Virtual Media Operating Systems .................................................................................248
Number of Supported Virtual Media Drives ...................................................................................249
Connecting and Disconnecting from Virtual Media........................................................................249
Access a Virtual Media Drive on a Client Computer............................................................249
Mounting CD-ROM/DVD-ROM/ISO Images..........................................................................250
Disconnect from Virtual Media Drives .................................................................................251
Virtual Media in a Windows XP Environment..................................................................................251
Virtual Media in a Linux Environment.............................................................................................252
Active System Partitions .......................................................................................................252
Mapped Drives.......................................................................................................................252
Drive Partitions......................................................................................................................252
Root User Permission Requirement ....................................................................................252
Connect Drive Permissions (Linux)......................................................................................253
Virtual Media in a Mac Environment ...............................................................................................254
Active System Partition.........................................................................................................254
Drive Partitions......................................................................................................................254
Connect Drive Permissions (Mac) ........................................................................................255
Virtual Media File Server Setup (File Server ISO Images Only).....................................................255
Chapter 6 KX III KVM Clients 257
KX III KVM Client Launching............................................................................................................257
Virtual KVM Client (VKC and VKCs) Help ........................................................................................258
Overview.................................................................................................................................258
Recommended Minimum Virtual KVM Client (VKC) Requirements ...................................258
Virtual KVM Client Java Requirements................................................................................259
Proxy Server Configuration for Use with VKC, VKCS, and AKC ..........................................260
Connect to a Target from Virtual KVM Client (VKC), Standalone VKC (VKCs), or Active
KVM Client (AKC)...................................................................................................................261
Configuring Connection Properties......................................................................................262
Connection Information ........................................................................................................266
USB Profiles ..........................................................................................................................267
Keyboard................................................................................................................................268
Video Properties ....................................................................................................................272
Mouse Options .......................................................................................................................276
Tool Options...........................................................................................................................280
View Options ..........................................................................................................................289

Contents
viii
Connect to Virtual Media.......................................................................................................290
Smart Cards...........................................................................................................................291
Digital Audio ..........................................................................................................................293
Power Control Using VKC, VKCS, and AKC..........................................................................302
Version Information - Virtual KVM Client.............................................................................302
Active KVM Client (AKC) Help..........................................................................................................303
Overview.................................................................................................................................303
Recommended Minimum Active KVM Client (AKC) Requirements ....................................303
AKC Supported Microsoft .NET Framework ........................................................................303
AKC Supported Operating Systems......................................................................................304
AKC Supported Browsers .....................................................................................................304
Prerequisites for Using AKC.................................................................................................304
Proxy Server Configuration for Use with VKC, VKCS, and AKC ..........................................305
Connect to a Target from Virtual KVM Client (VKC), Standalone VKC (VKCs), or Active
KVM Client (AKC)...................................................................................................................306
HTML KVM Client (HKC) Help..........................................................................................................307
Connection Properties ..........................................................................................................309
Connection Info......................................................................................................................313
USB Profile ............................................................................................................................314
Input Menu.............................................................................................................................314
Video Menu ............................................................................................................................325
View Menu..............................................................................................................................330
Virtual Media Menu ...............................................................................................................331
Audio Menu ............................................................................................................................334
Power Control Menu .............................................................................................................336
Chapter 7 Serial Access With Dominion Serial Access Module 337
Connect KX III and DSAM.................................................................................................................338
DSAM LED Operation ............................................................................................................338
Supported USB Device Combinations ..................................................................................339
View DSAM Serial Ports...................................................................................................................340
Configure DSAM Serial Ports ..........................................................................................................340
Configure Serial Port Keyword List ................................................................................................344
Upgrade DSAM Firmware................................................................................................................344
Supported CLI Commands ..............................................................................................................346
Command Line Interface Shortcuts.....................................................................................350
Command Line Interface High-Level Commands...............................................................350
Connect to DSAM Serial Targets with KX3 GUI ..............................................................................350
Connect to DSAM Serial Target with URL Direct Port Access ......................................................351
Connect to DSAM Serial Target via SSH.........................................................................................352
Chapter 8 HTML Serial Console (HSC) Help................................................................................353
HSC Functions.......................................................................................................................354

Contents
ix
Chapter 9 Dominion KX III User Station 362
Overview ...........................................................................................................................................363
User Station Photo and Features....................................................................................................364
Operating the User Station..............................................................................................................364
Chapter 10 Mobile KVM Client (MKC) Help 366
Remotely Access Targets Using a Mobile Device ..........................................................................366
Connect to a Target Using the Mobile KVM Client .........................................................................367
Touch Mouse Functions...................................................................................................................367
Using the MKC Toolbar....................................................................................................................368
MKC Toolbar Icons ................................................................................................................368
Display Mobile Device Keyboard .....................................................................................................370
Display Connection Info ...................................................................................................................370
Set Keyboard Type ...........................................................................................................................371
Keyboard Languages.............................................................................................................371
Manage Mobile Client Keyboard Macros ........................................................................................371
Launch Keyboard Macro..................................................................................................................372
Set Mouse Mode...............................................................................................................................372
Absolute Mouse Mode...........................................................................................................373
Intelligent Mouse Mode.........................................................................................................373
Standard Mouse Mode ..........................................................................................................373
Sync Mouse in Intelligent or Standard Mouse Mode .....................................................................374
Auto-Sense Video Settings ..............................................................................................................374
Set Video Connection Quality...........................................................................................................374
View MKC Help .................................................................................................................................375
Chapter 11 KX III Remote Console 376
Overview ...........................................................................................................................................376
Scanning Ports - Remote Console..................................................................................................377
Scanning Ports Slide Show - Remote Console....................................................................378
Target Status Indicators During Port Scanning - Remote Console ...................................379
Using Scan Port Options .......................................................................................................380
Scan for Targets ....................................................................................................................381
Changing a Password ......................................................................................................................382
Managing Favorites..........................................................................................................................383
Enable Favorites....................................................................................................................383
Access and Display Favorites ...............................................................................................384
Discovering Devices on the Local Subnet............................................................................384
Discovering Devices on the KX III Subnet ............................................................................385

Contents
x
Chapter 12 KX III Local Console 387
Overview ...........................................................................................................................................387
Accessing a Target Server...............................................................................................................387
Local Console Video Resolution Behavior ......................................................................................388
Simultaneous Users ........................................................................................................................388
Local Port Hot Keys and Connect Keys ..........................................................................................388
Return to the Local Console from a Target Device - Default Hot Key ...............................389
Local Port Auto-Sense (Video Refresh) - Default Hot Key..................................................389
Connect Key Examples .........................................................................................................389
Special Sun Key Combinations.............................................................................................390
Scanning Ports - Local Console......................................................................................................391
Scanning Port Slide Show - Local Console..........................................................................392
Target Status Indicators During Port Scanning - Local Console .......................................394
Configure Local Console Scan Settings...............................................................................394
Scan for Targets - Local Console.........................................................................................395
Local Console Smart Card Access..................................................................................................396
Local Console USB Profile Options.................................................................................................397
KX III Local Console Factory Reset .................................................................................................398
Resetting the KX III Using the Reset Button on the Device ...........................................................399
Appendix A Connecting a KX III and Cat5 Reach DVI - Provide Extended Local
Port Functionality 400
About the Cat5 Reach DVI................................................................................................................400
Connect Cat5 Reach DVI and Cat5 Reach DVI ................................................................................401
Appendix B Accessing a Paragon II from the KX III 404
Overview ...........................................................................................................................................404
Supported Paragon II CIMS and Configurations ............................................................................405
KX III-to-KX III Paragon CIM Guidelines...............................................................................407
KX III-to-Paragon II Guidelines.............................................................................................408
Supported Connection Distances Between Paragon II and KX III ......................................410
Connecting the Paragon II to the KX III...........................................................................................410
Appendix C Updating the LDAP Schema 411
Returning User Group Information.................................................................................................411
From LDAP/LDAPS ...............................................................................................................411
From Microsoft Active Directory ..........................................................................................411