Raz Design EZPZ-AP User manual

RTD078ENr01 Rev. Date: 2023-05-03
Mobile Shower
Commode Chairs
EZPZ-AP(EZ105)
EZPZ-SP(EZ205)
User and Dealer
Manual
BASIC UDI-DI: 628758RAZDESIGNINC2004V9

2 RTD078ENr01 Rev. Date: 2023-05-02
It is important that the EZPZ Mobile Shower Commode Chair be properly
assembled and that all adjustments be made carefully. Please ensure that the
user(s), dealer(s) and attendant(s) have read this manual and thoroughly
understood the safe operation of the EZPZ Mobile Shower Commode Chair.
Up-to-date manuals are available online at www.razdesigninc.com. For
clarification of any section of this manual, contact your distributor or the
manufacturer.
MANUFACTURER
U.S.A. AND WORLDWIDE
Raz Design Inc.
135 Railside Rd. Toronto, ON, Canada, M3A 1B7
1.877.720.5678 / 416.751.5678
CHAIR CLASSIFICATION BASED ON MAXIMUM USER WEIGHT
EZPZ-AP / SP 150 kg (331 lbs)
SAFETY WARNINGS TO CONSIDER FOR RETAIL PURPOSES
THIS DEVICE IS SUITABLE FOR TYPE A; HIGH USAGE (e.g. INSTITUTIONS) AND SHOULD NEVER
BE USED FOR ANY PURPOSE OTHER THAN ORIGINALLY INTENDED
Forward Stability
The casters on all models are equipped with dual-locks. The step-on
lever activates both the roll lock and the swivel lock. It is essential that
all casters on the shower chair be in an outward position before
engaging the locks for optimal forward and lateral stability. If so
equipped, disengage the optional directional caster lock before rotating
the rear caster to the rearward position and applying the caster’s dual-
locks.
USERS MUST NOT lean forward while sitting in the EZPZ Mobile Shower
Commode Chair s this may cause the chair to tip forward.
USERS MUST NOT wheel down a ramp without an attendant who can
hold onto the chair during the descent.
CASTER LOCKS ARE NOT BRAKES! Never use caster locks to
slow down the shower chair when descending inclines as this
could cause the chair to tip in the direction of travel.
SAFETY PRECAUTIONS
Failure to comply may cause injury or damage!

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Lateral Stability
USERS MUST NOT lean over the edge of a EZPZ Mobile Shower
Commode Chair as this could cause the chair to tip.
USERS MUST NOT attempt to pick up objects from the floor by leaning
over and reaching – a reacher or assistance from others
should be employed.
USERS MUST NOT position the EZPZ Mobile Shower Commode Chair
on a side slope as this could cause it to tip.
Rearward Stability
USERS MUST NOT wheel up an incline on an EZPZ-SP without
ensuring that the optional rear anti-tippers are in place. The optional
anti-tippers must be ordered with the EZPZ-SP and properly installed
before wheeling on uneven surfaces.
Anti-Tippers - SP Model
Anti-tippers are an option for the EZPZ-SP Shower Commode Chairs.
These are recommended whenever the chairs are to be used on
uneven surfaces such as ramps or sloped floors, when used by lower-
limb amputees, when the rear wheels are moved forward from the
factory- set position or for any situations when rearward stability is
compromised.
Ramps and Other Inclines
Ramps and other surfaces that are not level (such as slopes into wheel-
in showers) must be tested with an attendant to ensure that they
don’t compromise the chair’s stability. A qualified healthcare
professional should be consulted to assist with this process.
DO NOT push or pull the EZPZ-AP up or down an incline or ramp
that exceeds a 1:12 grade (5° slope).
DO NOT allow any user to be propelled (pushed or pulled) in an
EZPZ-AP Shower Chair in any other manner than by an attendant.
IMPORTANT !
THE REARWARD STABILITY OF THE EZPZ-SP IS AFFECTED BY THE MOUNTING LOCATION OF
THE REAR WHEELS, THE PHYSICAL AND CLINICAL CHARACTERISTICS OF THE USER AND
THE ANGLE OF THE BACKREST. THE NEED FOR ANTI-TIPPERS SHOULD HAVE BEEN
DETERMINED AT THE TIME OF THE PRESCRIPTION OF THE RAZ- SP WITH CONSIDERATION
OF THE USER’S PHYSICAL ATTRIBUTES AND ENVIRONMENT. ANTI-TIPPERS MAY BE
ORDERED AS A RETROFIT AT ANY TIME IF IT IS DETERMINED THAT THEY ARE REQUIRED.

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Immersion
The EZPZ Mobile Shower Commode Chair is not designed to be used
as a pool chair. Do not immerse the shower chair in whole or in part, in
water or any other liquid. Immersion may result in damage to the
shower chair.
Chlorine Exposure
Suitable for use in wet areas, but not pools and similarly corrosive
environments.
DO NOT store the device near pools because chlorine in the air
can cause rust to form in some of the chair’s stainless steel
components.
Transfers
The most dangerous part of using any shower chair is the transfer. Since every chair has different
stability characteristics, it is essential to carefully review and test the transfer technique to ensure that
the procedure is safe. Test transfers should be performed with an attendant who can prevent the chair
from tipping or moving during the transfer. If you feel that the transfers cannot be repeatedly performed
safely, contact a healthcare professional who is familiar with transfer techniques and options.
Individuals who have not learned safe transfer skills must seek assistance during transfers and may
require the use of a mechanical lift.
Transferring onto an EZPZ-AP
ALWAYS lock all four casters in their outward position (front casters
positioned in the forward position/rear casters positioned to the rear)
for maximum chair stability.
Transferring onto an EZPZ-SP
ALWAYS lock both front casters in their outward position (positioned
forward) and fully apply both wheel locks so that they securely engage
the rear wheels.
The wheel locks are designed to prevent the self-propelling wheels from
rotating. The dual-locks on the casters are designed to prevent the casters
from rotating and the caster forks from swiveling. Caster locks and wheel
locks DO NOT and CANNOT prevent the shower chair from
sliding/moving if the floor is slippery. A slippery floor can be caused by dust,
water, soap or any substance that does not allow the casters/rear wheels
to grip the floor securely.
Transfers should never be attempted with the shower chair
positioned on slippery surfaces. It is recommended that transfers be
performed on clean, dry, non-slippery surfaces. Hard surface flooring
such as tile, wood or concrete may not provide sufficient grip to keep
locked casters from sliding. A fully-carpeted surface is optimal. Be aware
that area rugs and shower mats can slide on floors and thereby present
a hazardous surface.
DO NOT stand on any part of the frame of the EZPZ Shower Chair.
NEVER use the footplates to assist in transfers. This could cause the
chair to tip. The footrests should be swung to the side or removed entirely
during transfers to provide unobstructed access to the shower chair.
The EZPZ Mobile Shower Commode Chair is NOT intended for use
as a transportation device or a long-term seating system.

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IMPORTANT !
USERS SHOULD NEVER BE LEFT UNATTENDED IN A RAZ SHOWER CHAIR.
IMPORTANT !
DO NOT LIFT A RAZ MOBILE SHOWER COMMODE CHAIR AND OCCUPANT BY THE
ARMRESTS OR FOOTRESTS!
IMPORTANT !
THE EZPZ-AP AND EZPZ-SP IS INTENDED FOR FOLLOWING USES:
AS AN AID FOR SHOWERING/BATHING, GOING TO THE TOILET, AND FOR OTHER
ACTIVITIES ASSOCIATED WITH PERSONAL CARE AND PERSONAL HYGEINE;
AS A SUPPORT FOR THE BODY OF THE USER IN A SEATED POSITION;
WITH OR WITHOUT THE ASSISTANCE FROM A CAREGIVER;
TOILETING OVER A STANDARD TOILET, OR AS A COMMODE WITH THE
COMMODE PAN IN INDOOR ENVIRONMENTS ONLY;
IN HOME ENVIRONMENTS
THE EZPZ-AP AND EZPZ-SP DO NOT PERFORM ANY THERAPEUTIC OR DIAGNOSTIC
FUNCTIONS, AND ARE NOT INTENDED FOR USE FOR ANY THERAPEUTIC OR
DIAGNOSTIC PURPOSES. ALL PRODUCTS WITHIN THE RAZ FAMILY ARE NON-
STERILE, REUSABLE, NON-INVASIVE, AND NON-IMPLANTABLE.
THE EZPZ-AP AND EZPZ-SP IS INTENDED TO BE USED BY PEOPLE WITH MOBILITY
IMPAIRMENTS, WHO MAY HAVE DIFFICULTY IN STANDING OR KEEPING THEIR
BALANCE WHILE COMPLETING ACTIVITIES SUCH AS SHOWERING, TOILETING, OR
PERSONAL HYGIENE. TYPICAL USERS HAVE LIMITED ENDURANCE AND POSTURAL
CONTROL, AND MAY REQUIRE ASSISTANCE FROM A CAREGIVER FOR ACTIVITIES
SUCH AS SHOWERING, TOILETING, OR PERSONAL HYGIENE.

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LABELS OR SYMBOLS ON THE PRODUCT
PRODUCT
DESIGNATION
E
ZPZ
-
A
P/SP
MANUFACTURER
ADDRESS
EC-REP DETAIL
PRODUCT
IDENTIFER (PI)
XXX-XXXXXX
UDI-DI
628758XXXXXX
MEDICAL
DEVICE
EUROPEAN
CONFORMITY
DATE OF
MANUFACTURE
MAXIMUM USER
WEIGHT
READ USER
MANUAL

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USER & DEALER MANUAL TABLE OF CONTENTS
1.0 GENERAL INFORMATION
1.1 EZPZ-AP/SP Mobile Shower Commode Chairs Overview ..................................................... 8
1.2 EZPZ-AP/SP Mobile Shower Commode Chairs Specifications .............................................. 8
2.0 SET-UP: INTENDED FOR DEALER USE ONLY
2.1 Backrest Installation .............................................................................................................. 9
2.2 Caster Installation ................................................................................................................ ..9
2.3 Wheel Installation With Standard Axle Bolt – SP Model ....................................................... ..9
2.4 Adjustable Footrest Installation ............................................................................................ ..10
2.5 Fastener Installation ............................................................................................................ ..10
3.0 ADJUSTMENTS: INTENDED FOR DEALER USE ONLY
3.1 Seat-To-Floor Height Adjustment ......................................................................................... ..11
3.1.1 Seat-To-Floor Height Adjustment – AP Model .......................................................... ..11
3.1.2 Seat-To-Floor Height Adjustment – Front Casters of SP Model ................................ ..11
3.1.3 Seat-To-Floor Height Adjustment – Rear Wheels of SP Model ................................. ..11
3.2 Wheel Lock Adjustment – SP Model .................................................................................... ..12
3.3 Adjustable Footrest Adjustment ........................................................................................... ..12
4.0 USE AND OPERATION
4.1 Soft Foam Overlay Seat ...................................................................................................... ..13
4.2 Adjustable Footrests ............................................................................................................ ..13
4.3 Wheel Locks – SP Model ..................................................................................................... ..13
4.4 Commode Pan ..................................................................................................................... ..13
4.5 Casters ................................................................................................................................ ..13
5.0 CLEANING AND MAINTENANCE
5.1 Cleaning After Each Use ..................................................................................................... ..14
5.1.1 Commode Pan ......................................................................................................... ..14
5.1.2 Plastic and Soft Seat Overlay (Optional) .................................................................. ..14
5.2 Cleaning As Needed ............................................................................................................ ..14
5.2.1 Frame, Armrests, Adjustable Footrests, and Other Components.............................. ..14
5.3 Suggested Cleaning Products ............................................................................................. ..14
6.0 LIMITED WARRANTY ........................................................................................................................15
7.0 CONTACTS .................................................................................................................................... …16

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1.0 GENERAL INFORMATION
1.1 EZPZ-AP/SP Mobile Shower Commode Chairs Overview
1.2 EZPZ-AP/SP Mobile Shower Commode Chairs Specifications
SPECIFICATIONS EZPZ-AP EZPZ-SP (24” Wheels)
WEIGHT CAPACITY 150 kg (331 lbs) 150 kg (331 lbs)
FRAME WIDTH
(seat and back frames) 50 cm (19.75”) 50 cm (19.75”)
OVERALL WIDTH 58 cm (23”) 71 cm (28”)
OVERALL LENGTH
(with footrests) 99 cm (39”) 104 cm (41”)
SEAT WIDTH (commode seat) 50 cm (19.75”) 50 cm (19.75”)
SEAT DEPTH
(front of back post to front of
seat)
43 cm (17”) 43 cm (17”)
CLEARANCE HEIGHT
(over toilet)
with pan brackets:
without
pan
brackets:
39-49 cm (15.5”-19.25”)
41-49 cm (16.25”-19.25”)
39-49 cm (15.5”-19.25”)
41-49 cm (16.25”-19.25”)
ARMREST HEIGHT ABOVE
SEAT (without Soft Seat)
23 cm (9”) 23 cm (9”)
SEAT-TO-FLOOR HEIGHT 48-58cm (25mm increments)
(19”-23” in 1” increments)
48-58cm (25mm increments)
(19”-23” in 1” increments)
PRODUCT WEIGHT
(with footrests) 16 kg (36 lbs) 18 kg (40 lbs)
FRAME AND HARDWARE
MATERIAL
Aluminum & Stainless
Steel (Lifetime
warranty against corrosion)
MINIMUM TURNING CIRCLE 93 cm (36.75”) 152 cm (60”)

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2.0 SET-UP: INTENDED FOR DEALER USE ONLY
2.1
Back Support Installation
1. Remove the shower chair from the shipping carton.
2. Remove both snap-pins from base frame.
Easier to remove optional soft seat first to access snap-pins
3. Insert backrest tubes into base frame receivers.
4. Line up the hole on the backrest to the base frame.
5. Insert the snap-pins into the holes.
2.2
Caster Installation
1. Remove the casters from the accessory box.
2. Insert the caster extension stems into the lower frame
receiver tube at the desired position.
3. Line up the hole on the frame and to the caster extension stem.
It may be necessary to rotate the caster extension stem in order
to line up the holes.
TIP: Locking the caster first makes this easier.
4. Insert the snap-pin through the frame tube and the caster
extension tube. Ensure that the pin is inserted completely
through the tube and that the plastic clip is snapped securely
around the outside of the frame tube.
5. Repeat steps 2 to 4 for all casters in the assembly.
2.3
Wheel Installation With Standard Axle Bolt – SP Model
Tools required: 19mm wrench, 19mm socket wrench
1. Remove both wheels from the shipping carton.
2. Remove the axle bolts and nyloc nuts from the carton divider.
3. Insert the axle bolt through the wheel hub and into the axle
receiver.
4. Thread the nyloc nut onto the axle bolt and tighten until the
wheel assembly is secure. Do not over-tighten as the wheel
must spin freely.
5. Repeat steps 3 to 4 for the other wheel.
NOTE: The wheel must be mounted in holes that correspond to
t he desired seat and caster height so that the chair frame is level.
IMPORTANT !
TELESCOPIC CASTER EXTENSION STEMS ALLOW FOR A HEIGHT ADJUSTMENT RANGE OF
4”. HOWEVER, THE HIGHER THE CHAIR IS ADJUSTED, THE MORE PRONE IT WILL BE TO
TIPPING. CASTERS MUST NEVER BE ADJUSTED TO DIFFERENT HEIGHTS. AN UNLEVEL
CHAIR IS EXTREMELY DANGEROUS FOR ANY USER.
CASTERS SHOULD ALWAYS BE INSTALLED AT THE LOWEST POSITION POSSIBLE WHILE
MEETING THE USER’S NEEDS. ANY POSITION ABOVE THIS WILL RESULT IN A CHANGE IN
THE CENTRE OF MASS, WHICH COULD CAUSE INJURY OR PRODUCT DAMAGE. IT IS HIGHLY
RECOMMENDED THAT A QUALIFIED HEALTHCARE PROFESSIONAL ASSIST IN DETERMINING IF
THE USER WILL BE STABLE IN THE SHOWER CHAIR.

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2.4
Adjustable Footrest Installation
1. Remove footrests from the inner accessory box.
2. Place the footrest hanger tubes into the receivers, welded at
the front of the chair frame.
2.5
Fastener Installation – Dealer Use Only
All fasteners should be installed securely. Locknuts that are
removed for any reason may need to be replaced rather than re-
used. Check performance of nyloc nuts when re-attaching to
screw. There should be significant detectable resistance when
tightening. If not, replace the nyloc nut with a new one. It is
advisable to check annually that all fasteners are secure.

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3.0 ADJUSTMENTS: INTENDED FOR DEALER USE ONLY
3.1
Seat-To-Floor Height Adjustment
3.1.1 Seat-To-Floor Height Adjustment – EZPZ-AP
The EZPZ-AP Model has four telescopic caster extensions that provide a height adjustment range of 4”.
1. Remove the snap-pin holding the caster extension in place, from the chair frame.
2. Slide the caster assembly to the desired position.
3. Align the holes in the caster extension with the frame holes and insert the snap-pins.
TIP: Locking the caster makes this easier.
4. Ensure that the pins are completely through the frame tube and that the plastic clips are
snapped securely around the frame tubes.
5. Repeat steps 1 to 4 for all other casters on the chair.
3.1.2 Seat-To-Floor Height Adjustment – Front Casters of EZPZ-SP
The SP Model has two front caster extensions that provide a height adjustment range of 4” when used
with 24” rear wheels
1. Remove the snap-pin holding the caster extension in place, from the chair frame.
2. Slide the caster assembly to the desired position.
3. Align the holes in the caster extension with the frame holes and insert the snap-pins.
TIP: Locking the caster makes this easier.
4. Ensure that the pins are completely through the frame tube and that the plastic clips are
snapped securely around the frame tubes.
5. Repeat for the other caster.
3.1.3 Seat-To-Floor Height Adjustment – Rear Wheels of EZPZ-SP
Tools required: 19mm socket wrench, 19mm wrench, adjustable wrench
1. Remove the axle bolt and wheel assembly from the axle
receiver on the commode frame.
2. Remove the axle receiver from the axle plate.
3. Insert the axle receiver into the desired hole.
4. Insert the lock washer and jam nut onto the axle receiver.
5. Insert the axle and wheel assembly into the axle receiver
and tighten the nyloc nut until the wheel assembly is
secure. Do not over-tighten as the wheel must spin freely.
6. Adjust the wheel locks.
7. Repeat steps 1 to 6 for the other wheel. Pull both wheels to
confirm that they are firmly in place.
IMPORTANT !
ADJUSTMENTS SHOULD NEVER BE ATTEMPTED WITH THE USER IN THE CHAIR.
IMPORTANT !
ALL CASTER STEMS MUST BE ADJUSTED TO THE SAME HEIGHT. NEVER ATTEMPT TO
CHANGE THE FRAME ANGLE BY ALTERING THE CASTER POSITION. UNEQUAL CASTER
POSITIONS WILL REDUCE THE CHAIR’S STABILITY AND MAY RESULT IN TIPPING.

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3.2
Wheel Lock Adjustment – EZPZ-SP
Tool required: 5mm hex key, 10mm wrench
1. Loosen (do not remove) the clamp screws and nuts on one wheel lock.
2. Shift the wheel lock along the frame so that it engages with
the wheel and stops all wheel movement.
3. Tighten the clamp screws.
4. Repeat steps 1 to 3 for the other wheel lock.
Note: A properly adjusted wheel lock will prevent the wheel from
rotating without being too difficult for the user to engage.
3.3
Adjustable Footrest Adjustment
1. Remove the plastic snap-pin from one footrest hanger tube.
2. Adjust the footplate extension tube vertically to achieve the
desired height in the footrest hanger tube.
3. Insert the snap-pin through the footrest hanger tube and the
extension tube. Ensure that the snap-pin is completely through
the tube and that the plastic clip is snapped securely around
the outside of the hanger tube.
4. Repeat steps 1 to 3 for the other footplate
IMPORTANT !
INCREASING THE SEAT HEIGHT WILL SIGNIFICANTLY DECREASE REARWARD STABILITY. IT IS
ESSENTIAL THAT A STABILITY CHECK BE PERFORMED AFTER ANY OF THESE ADJUSTMENTS
ARE MADE. STABILITY CHECKS SHOULD BE PERFORMED WITH AN ATTENDANT BEHIND THE
CHAIR AND WITH ANTI- TIPPERS PROPERLY INSTALLED AND ADJUSTED.

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4.0 USE AND OPERATION
4.1 Soft Foam Overlay Seat
The EZPZ Shower Chairs may be optioned with a soft foam overlay molded seat designed to help stabilize
the pelvis and are contoured for pressure reduction. The overlay seats are made from soft, integral-skin
foam and are meant to fit with the plastic seat standard to the EZPZ chairs.
To install the optional EZPZ Soft Seat overlay, simply align the overlay seat aperture hole to the plastic
seat aperture hole and press down on the front and rear to ensure the overlay is secure.
4.2 Adjustable Footrests
Adjustable Footrests are standard on all EZPZ Mobile Shower Commode Chairs. For transfers, the
footrests can be flipped up, rotated away or removed entirely.
To insert the Adjustable Footrests:
1. Place the footrest hanger tubes into the footrest receivers.
2. Notches in the hanger tubes sit over a pin in the receiver to
align the footrests in a forward orientation.
To adjust the length of the Adjustable Footrests:
1. Remove the snap-pin from one footrest hanger tube.
2. Reposition the footplate to a length suitable for the user.
3. Insert the snap-pin through the footrest hanger tube and
through the inner tube.
To rotate the Adjustable Footrests:
1. Lift the footrest hanger tubes to disengage the pins.
2. Rotate the footrests outward or inward.
To remove the Adjustable Footrests, lift the footrests out of the receiving sleeves on the frame.
4.3 Wheel Locks – EZPZ-SP
The Wheel locks on an EZPZ-SP Mobile Shower Commode Chair
can be engaged by pushing the handles forward. This stops the
rear wheels from rotating. For maximum stability, BOTH wheel
locks MUST be engaged. To disengage the wheel locks, pull the
handles backward.
4.4 Commode Pan
The Raz Commode Pan is designed with an elongated shape that
fits directly under the seat to minimize back splash. A unique
splash-reduction ridge is located at center of the pan. The high
gloss surface facilitates cleaning and rinsing, while the pouring
spout and handle facilitate emptying. Removal of the Commode
Pan is achieved by sliding the pan rearward.
NOTE: When re-inserting the pan, ensure that the pan is guided into
the grey plastic brackets and pushed forward until it hits the stops.
4.5 Casters
Each EZPZ Mobile Shower Commode Chair caster is equipped with
a dual-lock feature, which stops the caster from swiveling and rolling
simultaneously. To activate the dual-lock, step on the end of the
caster brake lever until it latches in the “on” position. To deactivate
the dual-lock, step on the raised end of the dual-lock until it latches
in the “off” position.

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5.0 CLEANING AND MAINTENANCE
5.1 Cleaning After Each Use
5.1.1 Commode Pan
1. Remove the commode pan and empty contents.
2. Wash the pan with a multi-purpose disinfectant cleaning solution. Use a soft brush if needed.
3. Rinse well before storage or re-use.
NOTE: A soapy hot water wash followed by a disinfectant spray can be substituted for a multi-
purpose disinfectant cleaning solution.
5.1.2 Plastic and Soft Seat Overlay (Optional)
1. Spray with a multi-purpose disinfectant cleaner and scrub with a soft brush as required.
2. Rinse with a water spray before storage or re-use.
DO NOT IMMERSE the seat in water or cleaning solutions.
3. If the optional Soft Seat Overlay is included, remove it from the shower chair to allow better access to
the underside of the seat and around the opening of the seat for a more thorough cleaning.
5.2 Cleaning As Needed
5.2.1 Frame, Armrests, Adjustable Footrests, and Other Components
1. Spray the frame and components with a multi-purpose disinfectant cleaner, scrub with a soft brush
and rinse with water.
2. If necessary, spray the frame and components with a diluted (10 parts water to 1 part solution)
calcium/lime remover (such as CLR), scrub with a soft brush and rinse thoroughly with water.
DO NOT mix a calcium/lime removal solution with any other liquid as toxic fumes may result.
Several times each year the shower chair and its components should be wiped down with a diluted
calcium/lime removal solution in order to reduce deposits, followed by a hot water rinse.
To reduce the risk of mildew buildup, the entire shower chair should be wiped down with a soft dry cloth after
the final rinse and before storage or use.
5.3 Suggested Cleaning Products
Task Recommended Products
General Cleaning Antibacterial Detergent
Disinfectant Surface Cleaner
Intermediate Level Disinfectant
Oxiver TB (Virox Technologies Inc.)
SepteFX 7D-11 (Titan Worldwide Inc.)
Calcium and Lime Deterrent CLR

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6.0 LIMITED WARRANTY
This warranty is extended only to the original purchaser/user for Raz EZPZ Mobile Shower Commode
Chairs that have been purchased from a qualified Raz dealer.
This warranty gives you specific legal rights, but you may have additional legal rights depending on your
region and country.
This warranty shall be extended to comply with state/provincial laws and requirements.
With regards to the original purchaser/user only, Raz Design warrants its base and back frame
components to be free of defects in materials and workmanship for a period of two (2) years from the date
of purchase. All other components on the EZPZ Mobile Shower Commode Chair are covered for a period
of one (1) year and are subject to normal wear and tear exclusions. If within such warranty period any
such product shall be proven to be defective, the part will be repaired or replaced, at Raz Design’s
discretion. This warranty does not include any labor or shipping charges incurred in replacement, part
installation, or repair of any such product.
For warranty service, please contact the dealer from whom you purchased your EZPZ Mobile Shower
Commode Chair. In the event that you do not receive satisfactory warranty service, please contact Raz
Design directly using the contact information located in either the beginning or the end of this manual. In
your correspondence please provide your dealer’s name and address, the product type, the date of
purchase, the chair’s serial number (on a grey label located on the chair frame), as well as the nature of
the product issue. Do not return products to the manufacturer without prior authorization.
Limitations and Exclusions: U
The foregoing warranty shall not apply to serial numbered products if the serial number has been
removed or defaced, and to products subjected to negligence or an accident. Improper operation,
maintenance, or storage may void the warranty coverage on the EZPZ Mobile Shower Commode Chair.
The warranty does not apply to products modified without Raz Design’s express written consent. This
includes, but is not limited to, modification through the use of unauthorized parts or attachments, products
damaged by reason of repairs made to any component by an individual or individuals who are not
employed by a qualified Raz dealer, or to a product damaged by circumstances beyond Raz Design’s
control. Only Raz Design will have the authority to determine whether or not the circumstances are eligible
for warranty coverage. The warranty will not apply to problems arising from normal wear or failure to
adhere to the instructions contained in this manual.
The foregoing warranty is exclusive and in lieu of any other warranties, whether express or implied,
including the implied warranties of merchantability and fitness for a particular purpose. The sole remedy
for violations of any warranty whatsoever will be limited to repair or replacement of the defective product
in compliance to the terms contained in this document.
The application of any implied warranty shall not extend beyond the duration of the express warranty
provided herein. Raz Design will not be liable for any consequential or incidental damages to part or the
whole of a EZPZ Mobile Shower Commode Chair.
Raz Design Inc. frame and hardware material are made of aluminum for which we offer a lifetime warranty against
corrosion. Please be advised this lifetime warranty is only extended to the original purchaser/user of Raz Mobile
Shower Commode Chair that have been purchased from a qualified Raz dealer. Failure to comply with proper
cleaning instructions may cause corrosion to the frame thereby voiding this warranty. Additionally all claims of
corrosion are subject to review and a request may be made for the return of the device in question, for thorough
examination, before a replacement order can be processed.
IMPORTANT !
DO NOT USE ABRASIVE SCRUBBING POWDERS OR SCOURING PADS ON THE EZPZ SHOWER
COMMODE CHAIR.
DO NOT SUBMERGE THE EZPZ MOBILE SHOWER COMMODE CHAIR IN WATER.
RINSE THOUROUGHLY AFTER CLEANING TO ENSURE THAT ANY SOAP OR DETERGENT RESIDUE IS
REMOVED.
DO NOT USE CLEANING PRODUCTS WITHOUT CONSULTING THE PRODUCT’S INSTRUCTIONS AND
TAKING APPROPRIATE PRECAUTIONS FOR HUMAN EXPOSURE TO CHEMICALS.

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7.0 CONTACTS
It is important that the EZPZ Mobile Shower Commode Chair be properly assembled and all adjustments
be made carefully. Up-to-date manuals can be downloaded from www.razdesigninc.com. For clarification
of any section of this manual, contact the distributor or manufacturer.
MANUFACTURER
U.S.A. AND WORLDWIDE
Raz Design Inc.
135 Railside Rd. Toronto, ON, Canada, M3A 1B7
1.877.720.5678 / 416.751.5678
IMPORTANT !
PRODUCTS THAT CAN NO LONGER BE USED ARE TO BE DISPOSED OF SEPARATELY FROM
HOUSEHOLD WASTE. THIS MUST BE DONE ACCORDING TO THE LOCAL AND NATIONAL
REGULATIONS FOR ENVIRONMENTAL PROTECTION AND RAW MATERIAL RECYCLING.
PLEASE LOOK AT YOUR LOCAL GOVERNMENT WEBSITE FOR FURTHER INFORMATION ON
THE CORRECT DISPOSAL.
IF IT IS EVER FELT THAT ANY ASPECT OF THE EZPZ SHOWER CHAIR IS IN NEED OF MAINTENANCE,
CONTACT YOUR DEALER. ANY PROBLEMS THAT COULD AFFECT THE SAFE USAGE OF THE CHAIR
MUST BE ATTENDED TO IMMEDIATELY. THE DEALER THAT PROVIDED THE SHOWER CHAIR MUST BE
CONTACTED SO THAT REPAIRS CAN BE MADE PRIOR TO RESUMING USE OF THE CHAIR. IT MUST
BE MADE CLEAR TO THE DEALER THAT THE SHOWER CHAIR IS IN NEED OF MAINTENANCE AND IS
UNAVAILABLE FOR USE UNTIL REPAIRS HAVE BEEN UNDERTAKEN AND ALL PROBLEMS RESOLVED.
IF FOR ANY REASON, YOUR DEALER DOES NOT RESPOND TO YOUR SATISFACTION, PLEASE CONTACT
RAZ DESIGN:
BY EMAIL info@razdesigninc.com
BY PHONE 1.877.720.5678 (North America)
+1.410.751.5678 (Rest of World)
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