Raz Rehab AP User manual

Rehab Shower
Commode Chairs
Raz - AP / SP
Dealer Manual
A guide to help authorized Raz dealers safely set-up
and adjust Raz Rehab Shower Chairs
20170110

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Raz-AP/SP Dealer Manual
20170110
SAFETY PRECAUT I ONS
Failure to comply may cause injury or damage!
It is important that the Raz Rehab Shower Chair be properly assembled
and that all adjustments be made carefully. Please ensure that the user(s)
and attendant(s) have read the User Manual and thoroughly understood
the safe operation of the Raz Shower Chair. Up-to-date manuals are
available online at www.razdesigninc.com. For clarification of any section
of this manual, contact your distributor or the manufacturer.
CANADA U.S.A AND WORLDWIDE
Dynamic Health Care Solutions Raz Design Inc.
Mono, Ontario Canada Toronto, Ontario Canada
519.942.8441 / 866.875.2877 1.877.720.5678
[e-mail] [e-mail]
CHAIR CLASSIFICATION BASED ON MAXIMUM USER WEIGHT
AP / SP 350 lbs (160 kg)
SAFETY WARNINGS TO CONSIDER FOR RETAIL PURPOSES
Forward Stabilitys
The casters on all models are equipped with dual locks. The step-on
lever activates both the roll lock and the swivel lock. It is essential
that all casters on the shower chair be in an outward position
before engaging the locks for optimal forward and lateral
stability. If so equipped, disengage the optional directional caster
lock beforerotating the rear caster to the rearward position and
applying the caster’s dual-locks.
USERS MUST NOT lean forward while sitting in the Raz Shower
Chair as this may cause the chair to tip forward.
USERS MUST NOT wheel down a ramp without an attendant who
can hold onto the chair during the descent.
CASTER LOCKS ARE NOT BRAKES! Never use caster locks
to slow down the shower chair when descending inclines as
this could cause the chair to tip in the direction of travel.
Lateral Stability
USERS MUST NOT lean over the edge of a Raz Shower Chair as
this could cause the chair to tip.
USERS MUST NOT attempt to pick up objects from the floor by
leaning over and reaching –a reacher or assistance from others
should be employed.

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USERS MUST NOT position the Raz Shower Chair on a side slope
as this could cause it to tip.
Rearward Stability
USERS MUST NOT wheel up an incline on a SP Model without
ensuring that the optional rear anti-tippers are in place. The optional
anti-tippers must be ordered with the Raz SP and properly installed
before wheeling on uneven surfaces.
Anti-Tippers - SP Model
Anti-tippers are an option for the Raz SP Shower Chairs. These are
recommended whenever the chairs are to be used on uneven
surfaces such as ramps or sloped floors, when used by lower-limb
amputees, when the rear wheels are moved forward from the
factory-set position or for any situations when rearward stability is
compromised.
Ramps and Other Inclines
Ramps and other surfaces that are not level (such as slopes into
wheel-in showers) must be tested with an attendant to ensure
that they don’t compromise the chair’s stability. A qualified
healthcare professional should be consulted to assist with this
process.
DO NOT push or pull the Raz AP up or down an incline or ramp
that exceeds a 1:12 grade (5° slope).
DO NOT allow any user to be propelled (pushed or pulled) in a
Raz-AP Shower Chair in any other manner than by an attendant.
IMPORTANT !
THE REARWARD STABILITY OF THE RAZ SP IS AFFECTED BY THE MOUNTING LOCATION
OF THE REAR WHEELS, THE PHYSICAL AND CLINICAL CHARACTERISTICS OF THE USER
AND THE ANGLE OF THE BACKREST. THE NEED FOR ANTI-TIPPERS SHOULD HAVE BEEN
DETERMINED AT THE TIME OF THE PRESCRIPTION OF THE RAZ SP WITH
CONSIDERATION OF THE USER’S PHYSICAL ATTRIBUTES AND ENVIRONMENT. ANTI-
TIPPERS MAY BE ORDERED AS A RETROFIT AT ANY TIME IF IT IS DETERMINED THAT THEY
ARE REQUIRED.
Immersion
The Raz Shower Chair is not designed to be used as a pool chair. Do
not immerse the shower chair in whole or in part, in water or any other
liquid. Damage to the shower chair components may result.
Transfers
The most dangerous part of using any shower chair is the transfer. Since every chair has different
stability characteristics, it is essential to carefully review and test the transfer technique to ensure
that the procedure is safe. Test transfers should be performed with an attendant who can prevent
the chair from tipping or moving during the transfer. If you feel that the transfers cannot be
repeatedly performed safely, contact a healthcare professional who is familiar with transfer
techniques and options. Individuals who have not learned safe transfer skills must seek assistance
during transfers and may require the use of a mechanical lift.

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Transferring onto a Raz-AP Shower Chair
ALWAYS lock all four casters in their outward position (front
casters positioned in the forward position/rear casters positioned
to the rear) for maximum chair stability.
Transferring onto a Raz-SP Shower Chair
ALWAYS lock both front casters in their outward position (positioned
forward) and fully apply both wheel locks so that they securely engage
the rear wheels.
The wheel locks are designed to prevent the self-propelling wheels
from rotating. The dual-locks on the casters are designed to prevent
the casters from rotating and the caster forks from swiveling. Caster
locks and wheel locks DO NOT and CANNOT prevent the shower
chair from sliding/moving if the floor is slippery. A slippery floor can
be caused by dust, water, soap or any substance that does not allow
the casters/rear wheels to grip the floor securely.
Transfers should never be attempted with the shower chair
positioned on slippery surfaces. It is recommended that transfers be
performed on clean, dry, non-slippery surfaces. Hard surface flooring
such as tile, wood or concrete may not provide sufficient grip to
keep locked casters and/or rear wheels from sliding. A fully-
carpeted surface is optimal. Be aware that area rugs and shower mats
can slide on floors and thereby present a hazardous surface.
DO NOT stand on any part of the frame of the Raz Shower Chair.
NEVER use the footplates to assist in transfers. This could cause
the chair to tip. The footrests should be swung to the side or removed
entirely during transfers to provide unobstructed access to the shower
chair.
The Raz Shower Chair is NOT intended for use as a transportation
device or a long-term seating system.
IMPORTANT !
USERS SHOULD NEVER BE LEFT UNATTENDED IN A RAZ SHOWER CHAIR.
IMPORTANT !
DO NOT LIFT A RAZ SHOWER COMMODE CHAIR AND OCCUPANT BY THE ARMRESTS OR
FOOTRESTS!

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DEALER MANUAL TABLE OF CONTENTS
1.0 GENERAL INFORMATION
1.1 Raz-AP/SP Rehab Shower Chairs AP and SP Overview......................................................6
1.2 Raz-AP/SP Rehab Shower Chairs Specifications.................................................................6
2.0 SET-UP
2.1 Backrest Installation .............................................................................................................7
2.1.1 Backrest Installation –SP Model...............................................................................7
2.1.2 Backrest Installation –AP Model...............................................................................8
2.2 Raz Seat Installation.............................................................................................................8
2.3 Caster Installation.................................................................................................................9
2.4 Wheel Installation With Standard Axle Bolt –SP Model........................................................9
2.5 Adjustable Footrest Installation...........................................................................................10
2.6 Fastener Installation...........................................................................................................10
3.0 ADJUSTMENTS
3.1 Backrest Adjustment...........................................................................................................10
3.1.1 Backrest Angle Adjustment.....................................................................................10
3.1.2 Adjustable-Tension Back Upholstery Adjustment....................................................10
3.2 Molded Seat Depth Adjustment..........................................................................................11
3.3 Seat-To-Floor Height Adjustment .......................................................................................11
3.3.1 Seat-To-Floor Height Adjustment –AP Model.........................................................11
3.3.2 Seat-To-Floor Height Adjustment –Front Casters of SP Model .............................11
3.3.3 Seat-To-Floor Height Adjustment –Rear Wheels of SP Model ..............................12
3.4 Fore/Aft Adjustment of Rear Wheels ..................................................................................12
3.5 Wheel Lock Adjustment –SP Model...................................................................................13
3.6 Armrest Adjustment –Adjusta-Back Option........................................................................13
3.6.1 Armrest Height Adjustment .....................................................................................13
3.6.2 Armrest Angle Adjustment ......................................................................................13
3.7 Adjustable Footrest Adjustment..........................................................................................13
4.0 USE AND OPERATION
4.1 Casters...............................................................................................................................14
5.0 CLEANING AND MAINTENANCE
5.1 Cleaning After Each Use ....................................................................................................14
5.1.1 Commode Pan........................................................................................................14
5.1.2 Molded Seat............................................................................................................14
5.2 Cleaning As Needed...........................................................................................................14
5.2.1 Adjustable-Tension Back Upholstery.......................................................................14
5.2.2 Frame, Armrests, Adjustable Footrests, and Other Components ............................14
5.3 Suggested Cleaning Products ............................................................................................15
6.0 CONTACTS...................................................................................................................................15

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Raz-AP/SP Dealer Manual
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1.0 GENERAL INFORMATION
1.1 Raz-AP/SP Rehab Shower Chairs Overview
1.2 Raz-AP/SP Rehab Shower Chairs Specifications
SPECIFICATIONS
Raz-AP
Raz-SP (22” Wheels)
Raz-SP (24” Wheels)
WEIGHT CAPACITY
350 lbs (160 kg)
350 lbs (160 kg)
350 lbs (160 kg)
FRAME WIDTH
(seat and back frames)
18” (46cm)
18” (46cm)
18” (46cm)
OVERALL WIDTH
22.5” (57cm)
26.5” (67cm)
26.5” (67cm)
OVERALL LENGTH
(with footrests)
33.75” (86cm)
39” (99cm)
39” (99cm)
SEAT WIDTH (commode seat)
18” (46cm)
18” (46cm)
18” (46cm)
SEAT DEPTH
(front of back post to front of seat)
16” or 19” (40 or 48cm)
16” or 19” (40 or 48cm)
16” or 19” (40 or 48cm)
CLEARANCE HEIGHT
with pan brackets:
without pan brackets:
15.5”-19.5” (39-50cm)
16.25”-20.25” (41-51cm)
16”-20” (41-51cm)
15.25”-19.25” (39-49cm)
15.75”-19.75” (40-50cm)
15”-19” (38-48cm)
ARMREST HEIGHT ABOVE SEAT
(17” Adjusta-Back)
6.5”-9.5” in ½”
increments (17-24cm)
6.5”-9.5” in ½”
increments (17-24cm)
6.5”-9.5” in ½” increments
(17-24cm)
SEAT-TO-FLOOR HEIGHT
20”-24” in 1” increments
(51-61cm)
20”-24” in 1” increments
(51-61cm)
20”-24” in 1” increments
(51-61cm)
PRODUCT WEIGHT
(with footrests)
38 lbs (17 kg)
47 lbs (21 kg)
49 lbs (22 kg)
FRAME AND HARDWARE
MATERIAL
Stainless Steel
(Lifetime warranty against corrosion)

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2.0 SET-UP
2.1 Backrest Installation
2.1.1 Backrest Installation –SP Model
Tools required: (1) 3/16”hex key, (1) 7/16” wrench
1. Remove the shower chair from the shipping carton.
2. Place a coved spacer on the outside of both vertical backrest
frame tubes. Align spacer with hole on bottom of the frame.
3. Lift the backrest to an upright position in order to trap the coved
spacers between the backrest mounting plates and the backrest
frame tubes.
TIP: For one-person assembly, place one coved spacer on the
backrest tube just below the pivot point of the backrest frame,
partially lift the backrest up to secure it in place and then place
the second coved spacer on the other backrest tube and then lift
the backrest to an upright position.
4. Insert an 1 3/4”button head cap screw through one of the
three holes on the backrest plate and then push through the
coved spacer and the frame tube.
NOTE: Select the middle hole for a 90° backrest, rear hole for 85°
or front hole for 95° backrest angle.
TIP: A Phillips screwdriver can be inserted through one plate and
frame to temporarily secure the backrest in an upright position.
5. Fasten the other end of the screw with a curved washer and
nyloc nut.
6. Tighten the assembly with the hex key and wrench until the end
of the screw extends 1 or 2 threads beyond the nylon locknut.
7. Repeat steps 4 to 6 for other frame tube.
TOP VIEW OF BACKREST ASSEMBLY

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2.1.2 Backrest Installation –AP Model
Tools required: (1) 3/16” hex key, (1) 7/16” wrench
1. Remove the shower chair from the shipping carton.
2. Lift the backrest to an upright position in order to align the
holes.
3. Insert a 1 1/2”button head cap screw through one of the three
holes on the backrest plate and then push through the frame
tube.
NOTE: Select the middle hole for a 90° backrest, rear hole for 85°
or front hole for 95° backrest angle.
TIP: A Phillips screwdriver can be inserted through one plate and
frame to temporarily secure the backrest in an upright position.
4. Fasten the other end of the screw with a curved washer and
nyloc nut.
5. Tighten the assembly with the hex key and wrench until the end
of the screw extends 1 or 2 threads beyond the nylon locknut.
6. Repeat steps 3 to 5 for other frame tube.
TOP VIEW OF BACKREST ASSEMBLY
2.2 Raz Seat Installation
1. Ensure that the front brackets are in the open position. To
open the front brackets, simply pry open.
2. Slide the rear of the seat over the rear cross tubes as the
front of the seat is lowered onto the frame. Check to make
sure that the rear seat brackets hook below the cross tubes.
3. Continue lowering the front of the seat until the front seat
brackets nestle onto the front seat support tubes.
4. Secure the seat in place by closing the front seat brackets.
To close the seat bracket, snap the clamp back onto its
other half around the front support tubes.
5. Reverse steps 1 to 4 to remove the seat from the frame.

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2.3 Caster Installation
1. Remove the casters from the accessory box.
2. Insert the caster extension tube into the lower frame receiver
tube at the desired position.
3. Line up the hole on the frame and to the caster extension
tube. It may be necessary to rotate the caster extension tube
in order to line up the holes.
TIP: Locking the caster first makes this easier.
4. Insert the snap-pin through the frame tube and the caster
extension tube. Ensure that the pin is inserted completely
through the tube and that the green plastic clip is snapped
securely around the outside of the frame tube.
5. Repeat steps 2 to 4 for all casters in the assembly.
NOTE: If the directional caster lock option was ordered with the
AP chair, one of the four casters will have the lock mounted to the
caster stem. The caster with the directional lock on must be
mounted facing forwards in one of the rear caster positions.
IMPORTANT !
TELESCOPIC CASTER EXTENSION TUBES ALLOW FOR A HEIGHT ADJUSTMENT RANGE OF
4”. HOWEVER, THE HIGHER THE CHAIR IS ADJUSTED, THE MORE PRONE IT WILL BE TO
TIPPING. CASTERS MUST NEVER BE ADJUSTED TO DIFFERENT HEIGHTS. AN UNLEVEL
CHAIR IS EXTREMELY DANGEROUS FOR ANY USER.
CASTERS SHOULD ALWAYS BE INSTALLED AT THE LOWEST POSITION POSSIBLE WHILE
MEETING THE USER’S NEEDS. ANY POSITION ABOVE THIS WILL RESULT IN A CHANGE IN
THE CENTRE OF MASS, WHICH COULD CAUSE INJURY OR PRODUCT DAMAGE. IT IS HIGHLY
RECOMMENDED THAT A QUALIFIED HEALTHCARE PROFESSIONAL ASSIST IN A STABILITY
CHECK OF THE CHAIR IN ANY ALTERED HEIGHT CONFIGURATION.
2.4 Wheel Installation With Standard Axle Bolt –SP Model
Tools required: (1) 3/4” wrench, (1) 3/4” socket wrench
1. Remove both wheels from the shipping carton.
2. Remove the axle bolts and nyloc nuts from the carton divider.
3. Remove hubcap from a wheel by twisting it counter-clockwise.
4. Insert the axle bolt through the wheel hub and into the axle
receiver.
5. Thread the nyloc nut onto the axle bolt and tighten until
the wheel assembly is secure. Do not over-tighten as the
wheel must spin freely.
6. Replace the hubcap by turning it clockwise.
7. Repeat steps 3 to 6 for the other wheel.
NOTE: The wheel must be mounted in holes that correspond to
the desired seat and caster height so that the chair frame is level.
Factory Setting - Caster Extension Setting for SP Model
22”Rear Wheel
Lowest hole on caster extension tube
24”Rear Wheel
Second lowest hole on caster extension tube

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2.5 Adjustable Footrest Installation
1. Remove wrapped footrests from the inner accessory box.
2. Place the footrest hanger tubes into the receivers, welded at
the front of the chair frame. If the support tubes are directed
forward, the pins on the tubes will engage with grooves in the
receivers and lock in place.
2.6 Fastener Installation
All fasteners should be installed securely. Locknuts that are
removed for any reason may need to be replaced rather than re-
used. Check performance of nyloc nuts when re-attaching to
screw. There should be significant detectable resistance when
tightening. If not, replace the nyloc nut with a new one. It is
advisable to check annually that all fasteners are secure.
3.0 ADJUSTMENTS
IMPORTANT !
ADJUSTMENTS SHOULD NEVER BE ATTEMPTED WITH THE USER IN THE CHAIR.
3.1 Backrest Adjustment
3.1.1 Backrest Angle Adjustment
Tools required: (1) 3/16”hex key, (1) 7/16”wrench
1. Loosen and remove the locknuts, washers, and coved spacers
(SP models) on both vertical backrest frame tubes.
2. Remove the middle screws and washers from the
vertical backrest frame tubes.
3. Leaving the inner coved spacers in place (SP models), rotate
the backrest to one of the 3 positions on the backrest
mounting plates.
4. With the backrest in place re-insert the screws through the
selected holes on the backrest mounting plates.
5. Fasten the screws with curved washers and locknuts.
6. Tighten the assembly with a hex key and wrench.
3.1.2 Adjustable-Tension Back Upholstery Adjustment
In order to adjust the back upholstery of the backrest, each strap
can be tightened or loosened to achieve a wide range of positions.
For example, the second and third straps from the bottom can
be tightened to create more pronounced support in the lumbar
area of the back.