RCA H5400 User manual

900 MHz
Cordless Handset with Caller ID
User’s Guide
This accessory handset is only for use with
Model 25413, 25414, or 25415 base units.
Please read this manual
before operating product
for the first time.
Model H5400

2
NOTICE: This product meets the applicable Industry Canada technical specifications.
The equipment must be installed using an acceptable method of connection. The customer should be aware that compliance with the above
conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or
alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request
the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal
metallic water pipe systems, if present, are connected together. This precaution may be particularly important in rural areas.
CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority,
or electrician, as appropriate.
NOTES: This equipment may not be used on coin service provided by the telephone company.
Interference Information
This equipment generates and uses radio frequency energy which may interfere with residential radio and television reception if not
properly installed and used in accordance with instructions contained in this manual. Reasonable protection against such interference is
ensured, although there is no guarantee this will not occur in a given installation. If interference is suspected and verified by switching
this equipment on and off, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient
the radio/television receiver’s antenna, relocate the equipment with respect to the receiver, plug the equipment and receiver into separate
circuit outlets. The user may also wish to consult a qualified radio/television technician for additional suggestions. This equipment has been
fully tested and complies with all limits for Class B computing devices pursuant to part 15 FCC Rules and Regulations. This device complies
with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause interference, and (2)
This device must accept any interference, including interference that may cause undesired operation of the device.
Hearing Aid Compatibility (HAC)
This telephone system meets FCC/Industry Canada standards for Hearing Aid Compatibility.
REN NUMBER IS LOCATED ON THE CABINET BOTTOM
Important Information
CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY
INSTRUCTIONS provided with this product and save them for future reference.
Congratulations on purchasing this RCA telephone. This system operates in the 900 MHz frequency range. This accessory handset will
expand the phone systems for Models 25413/25414/25415 to cordless when the RF module (packed with this cordless handset) is plugged
into the back of the base unit.
NOTE: For use only with model 25413XXX-A, 25414XXX-A and 25415XXX-A identified also by E211520 only.
Features:
• Call Waiting and Caller ID Compatible
• Tone Dialing
• Intercom
• Call Transfer
This telephone has been designed to be simple to use, however, you can reach its full potential more quickly by taking a few minutes to read
this instruction book. This telephone is a multifunction product for use with Call Waiting and Caller ID services available from your local
telephone company.
Your Caller ID Call Waiting phone allows you to:
• View the name and telephone number of a caller while you are on the phone (Call Waiting Caller ID).
• Identify callers before you answer the phone.
• View the time and date of each incoming call.
• Record up to 40 Caller ID messages sequentially in each handset.
• Know who called while you are on the line or when you were away.
• Screen unwanted calls, eliminate harassment from annoying calls, or to get prepared before answering a call.
IMPORTANT: In order to use all of the features of this telephone, you must subscribe to two separate services available from your local telephone company: the
standard Name/Number Caller ID Service to know who is calling when the phone rings and Caller ID with Call Waiting Service to know who is calling while you are
on the phone.

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Table of Contents
IMPORTANT INFORMATION ........................................................ 2
INTERFERENCE INFORMATION ......................................................................2
HEARING AID COMPATIBILITY (HAC) .........................................................2
TABLE OF CONTENTS ............................................................... 3
BEFORE YOU BEGIN ................................................................................4
PARTS CHECKLIST ....................................................................................4
DIGITAL SECURITY SYSTEM ...................................................................................4
IMPORTANT INSTALLATION INFORMATION ............................................................... 4
IMPORTANT INSTALLATION GUIDELINES ..................................................................4
INSTALLING THE HANDSET BATTERY ......................................................................4
CONNECTING THE AC (ELECTRICAL) POWER ......................................................... 4
CONNECTIONS AND SETUP ........................................................4
CONNECTING THE RF MODULE ............................................................................ 5
REGISTERING THE HANDSET ..................................................................................5
HANDSET LAYOUT ...................................................................................5
TELEPHONE SET UP .................................................................................6
LANGUAGE ..........................................................................................................6
LOCAL AREA CODE ..............................................................................................6
REGIONAL AREA CODE ........................................................................................6
CLEAR ALL MEMORIES ........................................................................................6
SET TIME ............................................................................................................ 6
REGISTRATION (RE-REGISTRATION) .......................................................................6
BASIC OPERATION ...................................................................................6
ANSWERING A CALL ............................................................................................6
TELELPHONE OPERATION .......................................................... 6
MAKING A CALL ................................................................................................. 7
REDIAL ............................................................................................................... 7
VOLUME ADJUST ................................................................................................. 7
HOLD ................................................................................................................. 7
TRANSFER ........................................................................................................... 7
PRIVACY .............................................................................................................7
FLASH ................................................................................................................ 7
MANUAL CHANNEL SELECTION ............................................................................7
CALL TIMER ........................................................................................................7
RINGER ON/OFF SWITCH ....................................................................................7
OUT OF RANGE ...................................................................................................7
BATTERY LOW ..................................................................................................... 8
PAGING ALL EXTENSION FROM THE CORDLESS HANDSET .......................................8
PAGING THE CORDLESS HANDSET .........................................................................8
INTERCOM OPERATION ..............................................................................8
ANSWERING AN INTERCOM CALL .......................................................................... 8
RECEIVING AN INCOMING TELEPHONE CALL DURING AN INTERCOM CALL ...............8
USING INTERCOM WITH A TELEPHONE CALL .......................................................... 8
Two-Way Intercom Calls ....................................................................................8
Three-Way Intercom Calls ................................................................................. 8
MAKING AN INTERCOM CALL WITH OTHER EXTENSIONS ........................................8
MEMORY ..............................................................................................8
STORING A NAME AND NUMBER IN MEMORY ...................................................... 8
STORING A REDIAL NUMBER ................................................................................ 9
INSERTING A PAUSE IN THE DIALING SEQUENCE .................................................... 9
REVIEWING, CHANGING OR DELETING STORED NAMES/NUMBERS .......................... 9
DIALING A STORED NUMBER ............................................................................... 9
CHAIN DIALING FROM MEMORY ..........................................................................9
CALLER ID (CID) ................................................................................10
RECEIVING AND STORING CID RECORDS ............................................................10
REVIEWING CALL RECORDS ................................................................................10
TRANSFERRING CID RECORDS TO MEMORY ........................................................ 11
DIALING A CALLER ID NUMBER ........................................................................ 11
DELETING THE CURRENT CALLER ID RECORD ...................................................... 11
DELETING ALL CALLER ID RECORDS ................................................................... 11
CALLER ID ERRORS ........................................................................................... 11
CALL WAITING CALLER ID ................................................................................ 11
CHANGING THE BATTERY ....................................................................................12
BATTERY SAFETY PRECAUTIONS ..........................................................................12
HEADSET AND BELT CLIP OPERATION ....................................................... 12
CONNECTING AN OPTIONAL HEADSET TO THE HANDSET .......................................12
CONNECTING THE BELT CLIP ..............................................................................12
DISPLAY MESSAGES .............................................................................. 13
HANDSET SOUND SIGNALS ..................................................................... 13
TROUBLESHOOTING GUIDE ...................................................................... 13
Telephone Solutions ..........................................................................................13
TROUBLESHOOTING TIPS .........................................................13
Caller ID Solutions .............................................................................................14
Battery Solutions ...............................................................................................14
GENERAL PRODUCT CARE ...................................................................... 15
CAUSES OF POOR RECEPTION ................................................................. 15
TELEPHONE NETWORK INFORMATION ........................................................ 15
REN NUMBER .................................................................................... 15
OTHER INFORMATION ............................................................15
SERVICE ............................................................................................. 16
ACCESSORY INFORMATION ...................................................................... 16
INDEX ................................................................................17
SEE MARKING ON BOTTOM / BACK OF PRODUCT
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO
PREVENT FIRE OR
ELECTRICAL SHOCK
HAZARD, DO NOT
EXPOSE THIS
PRODUCT TO RAIN
OR MOISTURE.
THE LIGHTNING
FLASH AND ARROW
HEAD WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE
THE PRODUCT.
CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER (OR
BACK). NO USER
SERVICEABLE PARTS INSIDE.
REFER SERVICING TO
QUALIFIED SERVICE
PERSONNEL.
THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.
CAUTION:

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Before You Begin
Parts Checklist
Make sure your package includes the items shown here.
Connections and Setup
Handset chargerHandset Handset RF
module
Belt clip AC power adaptorHandset battery
Digital Security System
Your cordless phone uses a digital security system to protect against false ringing, unauthorized access, and charges to your phone line.
It is necessary to register the cordless handset to the base (RCA 25413/25414/25415) before use.
Important Installation Information
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
• Never touch non-insulated telephone wires or terminals, unless the telephone line has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
• Temporarily disconnect any equipment connected to the phone such as faxes, other phones, or modems.
Important Installation Guidelines
• Install telephone near both a telephone (modular) jack and an electrical power outlet.
• Your handset charge cradle should be placed on a level surface such as a desk or table top.
• Avoid sources of noise, such as a window by a busy street, and electrical noise, such as motors, microwave ovens, and fluorescent lighting.
• Avoid heat sources, such as heating air ducts, heating appliances, radiators, and direct sunlight.
• Avoid areas of excessive moisture or extremely low temperature.
• Avoid dusty locations.
• Avoid other cordless telephones or personal computers.
INSTALLATION NOTE: Certain other communications devices may also use the 900 MHz frequency for communication, and, if not properly set, these devices may
interfere with each other and/or your new telephone. If you are concerned with interference, please refer to the owner’s manual for these devices on how to
properly set channels to avoid interference.
Installing the Handset Battery
NOTE : You must connect the handset battery before use.
1. Push down on the top of the battery compartment door and remove it.
2. Lift the battery pack and plug the battery connector to the jack inside the compartment.
NOTE : It is important to maintain the polarity (black and red wires) to the jack inside the compartment.
3. Close the battery compartment by pushing the door up until it snaps into place.
4. Place the handset in the charging cradle.
Connecting the AC (Electrical) Power
Plug the power supply cord into the power jack on the back of the base and the other end into an electrical outlet. The charge/in use
indicator turns on to indicate the battery is charging when the handset is on the cradle.
Allow the phone to charge for 12 hours prior to first use. If you do not properly charge the phone, battery performance is compromised.
CAUTION: Use only the ATLINKS USA, Inc. 5-2652 power supply that came with this unit. Using other power supplies may damage the unit.

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Connecting the RF Module
Insert the RF module into the back of the base unit until it snaps into place. The display will show when the RF module is
connected properly.
Registering the Handset
NOTE: Handset must be registered to the base to be operational.
Once a handset is registered it can use the base phone’s connection. A cordless handset will not operate until it is registered to a base.
During the registration process, keep the handset near the base.
NOTE: At initial power up, display will show “PLEASE REGISTER”. To continue registration from this point, proceed to step #4.
1. On the handset, press the MENU button once, and then press the  button until REGISTRATION shows on the display.
2. Press the SELECT/SAVE button or the STORE button to select Registration mode.
3. Press the  or  button on the handset to select YES.
4. Press SELECT/SAVE to confirm. The display shows REGISTER....
5. On the base, press and hold the PAGE button for 3 seconds. If the registration is successful, the handset will emit a long beep.
6. If the registration fails, FAIL! TRY AGAIN will show on the handset display. Please repeat the above steps.
Handset Layout
Connections and Setup
charge indicator
charge cradle with
power supply
FORMAT/REDIAL
(button)
STORE (button)
CID (button)
DELETE/CHANNEL
(button)
PRIVACY
(button)
TRANSFER/INT
(button)
TALK (button)
LINE (button)
SELECT/SAVE
(button)
CONF (button)
HOLD (button)
FLASH/EXIT
(button)
DIR (button)
Ringer ON/OFF
(switch)
Volume Up/Down
(buttons)
Display
MENU (button)

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Telephone Set Up
There are five programmable menus available for the handset: Language, Local Area Code, Regional Area Code, Clear All Memories and
Registration. Pressing the FLASH/EXIT button will remove you from the menu selection process without changing the feature you are in.
Language
1. Press the MENU button once, LANGUAGE will show in the display.
2. Press the SELECT/SAVE or STORE button to select.
3. Press the  or  button on the handset to select ENGLISH, FRANCAIS, or ESPANOL. The default is “ENGLISH”.
4. Press the SELECT/SAVE button again to store the setting.
Local Area Code
1. Press the MENU button once, then press the  button until
AREA CODE is displayed.
2. Press the SELECT/SAVE or STORE button to select.
3. Use the number pad to enter your three digit area code. The default is “---”.
4. Press the SELECT/SAVE button again to store the setting.
Regional Area Code
You can enter six regional codes.
1. Press the MENU button once, then press the  button until REGIONAL CODE is displayed.
2. Press the SELECT/SAVE or STORE button to select.
3. Use the number pad to enter your three digit regional code. If you make an error while entering a code, press the DELETE/CHANNEL
button to delete the character.
4. When all digits are entered into a code, the cursor will automatically go to the next one. You may also press the  or  button to
move through the six codes.
5. When you have finished entering the codes, press the SELECT/SAVE button again to store the setting(s).
Clear All Memories
1. Press the MENU button once, then press the  button until
CLEAR ALL MEM is displayed.
2. Press the SELECT/SAVE or STORE button to select.
3. Press the  or  button on the handset to select YES.
4. Press the SELECT/SAVE button again to clear all the records in the phonebook memory.
Set Time
The time cannot be set manually in the handset, only at the base. Any update to the base time will be automatically sent to the handset.
Registration (Re-Registration)
Registration links the cordless handset to the base which allows the handset to use the base’s phone connection. A cordless handset will
not operate until it is registered to the base. During the registration process, keep the handset near the base. If your handset becomes
unregistered, it may be necessary for you to re-register to the base. To do so follow the steps below.
1. Press the MENU button once, and then press  button until REGISTRATION is displayed.
2. Press the SELECT/SAVE or STORE button to select.
3. Press the  or  button on the handset to select YES.
4. Press SELECT/SAVE to confirm. The display will show REGISTER....
5. On the base, press and hold the PAGE button for 3 seconds. If the registration is successful, the handset will emit a long beep.
6. If the registration fails, FAIL! TRY AGAIN will show on the display. Please repeat the above steps.
Basic Operation
Answering a Call
1. Press the TALK button on the handset. (The base displays CORDLESS H/S IN USE ).
2. When finished, press the TALK button or replace the handset in the charge cradle, to hang up.
Telelphone Operation

7
Making a Call
1. Press the TALK button to access an available line automatically,
OR
If you want to select a desired line, press LINE button plus a number button (1-4) to select the desired line.
2. Wait for a dial tone then dial the desired number.
3. When finished, press the TALK button or replace the handset in the charge cradle, to hang up.
NOTE: If the line you selected is occupied by other users, the message “LINE IN USE” will be shown. You can press the SELECT/SAVE button to confirm selection of this
line. If you wants to select another line, press the LINE button plus the number button again.
Redial
To quickly redial the last number you entered (up to 32 digits):
1. Press TALK button.
2. Press the FORMAT/REDIAL button.
Volume Adjust
Adjust the receiver volume by pressing the Volume Up/Down button (located at the side of the handset) when you are in talk mode. There
are four volume levels, and each press of the Volume Up/Down button adjusts the receiver volume by one level.
Hold
Press the HOLD button to put a call on hold.
To take a call off hold, press the HOLD button again.
To switch a call on hold from the base to the cordless handset, press the HOLD button on the cordless handset.
Transfer
You can transfer the call to another extension.
1. Press the TRANSFER button when it is in TALK mode.
2. Key in the extension ID number you want to transfer to.
3. The desired extension will ring, and your handset will go back to standby mode.
Privacy
When you are using the phone, if you want to secure the line, press the PRIVACY button. Then, the line you are using cannot be picked up
by another extension in the system.
Flash
Use the FLASH/EXIT button on the handset to activate custom calling services such as call waiting or call transfer, which are available
through your local phone company.
TIP: Don’t use the TALK button to activate custom calling service such as call waiting, or you’ll hang up the phone.
Manual Channel Selection
While talking, you might need to manually change the channel in order to reduce static caused by baby monitors, garage door openers, or
other cordless phones. Press and release the Channel/Delete button on the cordless handset to advance to the next clear channel.
Call Timer
After you press TALK or LINE plus number button to select the line on the cordless handset, the built-in call timer shows in the display and
begins counting the length of time of the call.
Ringer On/Off Switch
Use the two-position switch on the cordless handset to turn the ringer volume off or on.
Out of Range
If the handset is too far from the base (out of range) you may experience static or noise. Move closer to the base or handset will
automatically hang up if it is kept out of range for 30 seconds.
Telelphone Operation

8
Battery Low
If the handset battery is low, the unit will emit the alert tone and show BATTERY LOW in the display to remind you that the battery needs
charging. If the battery voltage is very low, the handset will automatically shut down. Place handset in the charge cradle to recharge battery.
Paging All Extension from the Cordless Handset
In the standby mode, press the INT button and then press zero (0) button twice to activate page all extensions function.
Paging the Cordless Handset
This feature helps you locate a misplaced handset.
Press the PAGE button once on the base, then press number 0 button. The cordless handset will beep continuously (if it is not out of range)
for 2 minutes or until you press any button on the handset.
NOTE: You may still page the cordless handset even if the ringer is turned off.
Intercom Operation
Answering an Intercom Call
1. Press the INTERCOM button or TALK button.
2. When finished, press the INTERCOM button or TALK button again.
Receiving an Incoming Telephone Call During an Intercom Call
During an intercom call, if you receive a telephone call, you will hear an alert tone. To answer the incoming call, press the HOLD button to
place your intercom call on hold or press TALK or INT button to drop the intercom call, then press TALK to answer the telephone call.
Using Intercom with a Telephone Call
During a telephone call, you can use the intercom function to page another extension unit and set up a private (2-way) intercom
conversation with another user while the telephone call is placed on hold. Or, you can create a 3-way conversation between the telephone
caller, the cordless handset and other extensions.
Two-Way Intercom Calls
1. To make an intercom call, first press the HOLD button to place the external call on hold. Then, press the INT button, and followed by the
extension ID number.
2. To answer the intercom call, press HOLD to place the current call on hold. Then press INT or TALK button to answer the intercom call.
When finished, press INT or TALK button to end the intercom call. Press HOLD button to retrieve the external caller.
Three-Way Intercom Calls
1. Press HOLD button to hold the current line.
2. Press INT button, followed by the extension ID number.
3. Wait for the reply of extension you selected.
4. Once the extension replies, press the CONF button to set up three-way conference.
5. When finished, press the TALK button once.
Making an Intercom Call with Other Extensions
1. Make sure the phone is OFF (not in TALK mode).
2. Press the INT button, and SELECT PHONE ID is displayed.
3. Press the number button to input the phone ID you want to intercom with. For example, to intercom with extension 2, you need to
input “0”, “2”.
4. When finished, press the INT or TALK button to end the intercom call.
NOTE: To cancel the intercom call, press INTERCOM.
Memory
The cordless handset and base each have their own separate memory storage areas. The handset can store forty phonebook records
consisting of 21-character names and 32-digit telephone numbers.
Storing a Name and Number in Memory
1. Press the STORE button on the handset, ENTER NUMBER is displayed.
2. Use the keypad to enter the phone number (up to 32 digits).
Telephone Operation

9
3. Press the SELECT button. The display shows ENTER NAME.
4. Use the touch-tone pad to enter a name (up to 21 characters). More than one letter is stored in each of the number keys. For example,
to enter Bill Smith, press the 2 key twice for the letter B. Press the 4 key 3 times for the letter I. Press the 5 key 3 times for the letter L.
Press the 5 key 3 times for the second letter L, and press the 1 key to insert a space between the first and last name. Press the 7 key 4
times for the letter S; press the 6 key once for the letter M; press the 4 key 3 times for the letter I; press the 8 key for the letter T; press
the 4 key twice for the letter H.
5. Press the STORE button again to save your selection. ENTER LOCATION is displayed.
6. Enter two digits to enter the location, ranging from 01 to 40. For example, to store the record in location #5, press “0”, “5”. After
entering a valid location number, the record will be saved. If the memory location you selected is not empty, OVERWRITE? will show in
the display. Press the STORE button again to confirm the current record and overwrite the old one or press the EXIT button to select
another location.
7. To enter another name and number in a different memory location, return to step 1 and repeat the process.
Storing a Redial Number
1. Make sure the phone is OFF (not in TALK mode).
2. Press the REDIAL button on the handset to review the redial number.
3. Press SELECT and ENTER NUMBER is displayed.
4. Then press SELECT again and ENTER NAME is displayed.
5. Use the keypad to enter the names.
6. Press STORE button and ENTER LOCATION is displayed.
7. Enter two digits to enter the location, ranging from 01 to 40. For example, to store the record in location #5, press “0”, “5”. After
entering a valid location number, the record will be saved.
Inserting a Pause in the Dialing Sequence
Press the #PAUSE button on the touch-tone pad twice to insert a delay in the dialing sequence of a stored telephone number when a pause
is needed to wait for a dial tone (for example, after you dial 9 for an outside line, or wait for a computer access tone.) Each pause counts as
1 digit in the dialing sequence. The letter “P” in the displayed number indicates a pause.
Reviewing, Changing or Deleting Stored Names/Numbers
To Review: Press DIR/on the handset, then press the or button to scroll through the stored numbers. Or press the memory
location number.
To Change: While viewing the record, press the SELECT/SAVE button. Follow the steps under Storing a Name and Number in Memory.
To Delete: Press DIR/on the handset, then press the or button to scroll to a desired memory.
1. Press the DELETE button. DELETE? is displayed.
2. Press DELETE again to confirm.
Dialing a Stored Number
Make sure the phone is ON by pressing the TALK button on the cordless handset.
1. Press the DIR/button.
2. Press the desired memory location button (01-40) or use the orbutton to scroll to the desired telephone number.
3. Press SELECT/SAVE to dial the displayed number.
-Or-
1. Make sure the phone is OFF (not in TALK mode).
2. Press the DIR/ button.
3. Press the desired memory location button (01-40), or use the orbutton to scroll to the desired telephone number.
4. Press the TALK button. The telephone number dials automatically.
Chain Dialing from Memory
Use this feature to make calls that require a sequence of numbers, such as a frequently used long distance card number. The following
example shows how you can store each part of the long dialing sequence and use chain dialing to make a call through a long distance
service provider:
Telelphone Operation

10
The Number For Memory Location
Long Distance Access Number 7
Authorization Code 8
Frequently called long distance number 9
Make sure the phone is ON.
1. Press DIR/ button and then press 0 followed by 7.
2. Press SELECT/SAVE to dial the displayed number.
3. When you hear the access tone, press DIR button and then press 0 followed by 8.
4. Press SELECT/SAVE to dial the number stored in memory location 8.
5. At the next access tone, press DIR, 0, 9, then SELECT/SAVE buttons in sequence.
Caller ID (CID)
NOTE: This feature does not function when using the handset with base model 25413, as it does not support Caller ID.
Caller ID (CID) is a service available from your local telephone company. For Caller ID to work on this system, you must subscribe to Caller ID
service. To receive Caller ID information for a Call Waiting call, you must subscribe to the combined Call Waiting Caller ID service.
This telephone system receives and displays CID information transmitted by your local telephone company. This information can include the
phone number, date and time; or the name, phone number, and date and time.
Receiving and Storing CID Records
When you receive a call, Caller ID information is transmitted by the phone company to your telephone between the first and second ring.
The Caller ID information appears on your phone’s display while the phone rings, giving you a chance to monitor the information and
decide whether or not to answer.
If you are not at home or cannot answer, the telephone stores the information so that you can see who called while you were unavailable.
Caller ID memory automatically stores the call number, date, time, phone number and name for the last 40 calls. If Caller ID memory is full,
a new call record automatically replaces the oldest call record in memory.
At any time, you can review the stored information for the last 40 calls. Any calls received since your last review are marked as NEW in the
display, to remind you to review them.
Reviewing Call Records
As calls are received and stored, the display is updated to let you know how many calls have been received.
1. Press the CID/ button first. The newest call record will be shown.
2. Press  button to scroll to older call records. When you reach the oldest call, START/END is displayed.
3. Press  button to scroll from the old records to recent ones.
As you review call records, the display shows you the following information for each call:
• The telephone number of the caller.
• The numeric order of the call.
• The name of the caller, if available in your service area.
NOTE: If a name is received which exceeds 15 characters, the extra characters will scroll on the display.
• Time and date the call was received.
• NEW appears for all calls that have not been reviewed.
NOTE: Check with your local phone company regarding name service availability.
Telephone Operation
dateCID number line number time
CID phone number
name

11
Transferring CID Records to Memory
You may transfer a Caller ID record to your phone’s memory.
NOTE: It is important that you format CID records correctly before storing in memory. It is not possible to reformat CID records stored in memory.
1. Use the CID/button to scroll to the desired record.
2. Press the STORE button.
3. Press the desired memory location. Example, press the number 01 key to store the record in memory location 1. You will hear a
confirmation tone.
NOTE: If the memory location you selected currently has a record stored, the prompt message “OVERWRITE ?” will be shown. Press STORE button again to confirm
overwrite, or press EXIT button to select another location.
Dialing a Caller ID Number
When reviewing any call record in the Caller ID memory, you can dial back the caller’s number.
1. Make sure the phone is OFF (not in talk mode).
2. Press CID/ button once, then orbutton until the desired call record is displayed.
Depending on (a) how the incoming caller’s phone number is formatted when received, and (b) whether or not you pre-programmed
your local area code into memory, you may need to adjust the format of the caller’s phone number before dialing it back.
The FORMAT button lets you change the format of the displayed number. Available formats include:
Number of digits Explanation Example
Eleven digits long distance code “1”
+ 3-digit area code
+ 7-digit telephone number. 1-317-888-8888
Ten digits 3-digit area code +
7-digit telephone number. 317-888-8888
Seven digits 7-digit telephone number. 888-8888
NOTE: If the phone company does not supply all ten digits of an incoming caller’s number, you will not be allowed to adjust the format of that number.
Scroll to the number you want to call back:
3. If the number does not dial as shown, press the FORMAT button. Repeat if necessary, until the correct number of digits show in the display.
4. Press the TALK button. The number dials automatically.
Deleting the Current Caller ID Record
To delete only the record in the display:
1. Use the CID/ button and then or button to display the desired Caller ID record.
2. Press DELETE.
Deleting All Caller ID Records
To delete all the Caller ID records in memory:
1. Use the CID/ button and then or button to display any Caller ID record.
2. Press and hold DELETE. The display asks DELETE ALL? for several seconds.
3. Press DELETE again, within five seconds, to erase all records. The display will return to standby mode.
Caller ID Errors
If there is an error in the transmission of information to your Caller ID phone, INCOMPLETE DATA is displayed.
If you have not subscribed to Caller ID service or it is not working, NO DATA is displayed.
Call Waiting Caller ID
Provided you subscribe to Caller ID with Call Waiting service from your phone company, you may see who is calling when you hear the call
waiting tone in the receiver. The CID information appears in the display after you hear the tone.
Press the FLASH button to put the current call on hold and answer the incoming call. Press FLASH again when you want to return to the first call.
IMPORTANT: In order to use all of the features of this unit, you must subscribe to either the standard Name/Number Caller ID Service or Call Waiting Caller ID
Service. To know who is calling while you are on the phone, you must subscribe to Call Waiting Caller ID Service.
Telelphone Operation

12
Changing the Battery
Make sure the telephone is OFF (not in TALK mode) before you replace battery.
1. Remove the battery compartment cover.
2. Disconnect the battery plug from the jack inside the battery compartment and remove the battery
pack from the handset.
3. Insert the new battery pack and reconnect the battery plug to the jack inside the compartment.
4. Put the battery compartment cover back on.
5. Place handset in charge cradle to charge. If you don’t charge the handset battery properly (for 12
hours) when you first set up the phone and/or when you install a new battery pack, the battery’s
long-term performance will be compromised.
Battery Safety Precautions
• Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type, toxic materials
could be released which can cause injury.
• Keep batteries out of the reach of children.
• Remove batteries if storing over 30 days.
CAUTION: To reduce the risk of fire or personal injury, use only the battery listed in the instruction book.
Headset and Belt Clip Operation
Connecting an Optional Headset to the Handset
For hands free conversation, connect the headset (optional) to the HEADSET jack as shown. The handset receiver and microphone are
disabled when the headset is connected.
Adjust the headset to rest comfortably on top of your head and over your ear. Move the microphone to approximately 2 to 3 inches from
your mouth.
Connecting the Belt Clip
There are two slots, one on each side of the handset.
• Attach the belt clip by inserting the sides of the belt clip into the slots. Snap the ends of the belt clip into place.
Telephone Operation
Slot for belt clip
Headset jack
Headset plug

13
Display Messages
The following indicators show the status of a message or of the unit.
REGISTRATION: Prompt telling you to enter registration mode of handset.
ENTER NUMBER: Prompt telling you to enter number.
ENTER NAME: Prompt telling you to enter the name.
ENTER LOCATION: Prompt telling you to assign the memory location(from 01 to 40).
LINE ON HOLD: Prompt telling you that the line you selected is currently on hold.
LINE IN USE: Prompt telling you that the line you selected is currently use by other extension.
REGISTER..: Prompt message telling you that handset registration is in process.
INCOMPLETE DATA: Caller information has been interrupted during transmission or the phone line is excessively noisy.
BASE IN USE: The Base unit is in use, so handset is blocked for use.
SELECT PHONE ID: Prompt asking user to key in the ID of another extension.
DELET ALL: Prompt asking if you want to erase all Caller ID records.
NEW CALL: Indicates call has not been reviewed.
NO NUMBER: Indicates no Caller Number was received.
NO NAME: Indicates no Caller Name was received.
NO DATA: Indicates no Caller ID information was received.
BLOCKED CALL: All caller information has been blocked from transmission.
BLOCKED NAME: Name has been blocked from transmission.
BLOCKED NUMBER: Number has been blocked from transmission.
UNKNOWN CALLER: The incoming call is from an area not serviced by Caller ID or the information was not sent.
UNKNOWN NAME: The incoming call is from an area where name was not sent.
UNKNOWN NUMBER: The incoming call is from an area where number was not sent.
Handset Sound Signals
Signal Meaning
A long warbling tone (with ringer on) Signals an incoming call
Three short beeps Error tone
Two short beeps (every 2 seconds) Page signal
One short beep (every 6 seconds) Low battery warning
Troubleshooting Guide
Telephone Solutions
No dial tone
• Check and repeat installation steps:
Ensure the base power cord is connected to a working outlet.
Ensure the telephone line cord is connected to the base and the wall jack .
• Connect another phone to the same jack; if there is still no dial tone, the problem might be your wiring or local service.
• The cordless handset may be out of range of the base. Move closer to the base.
• Ensure the battery is properly charged (12 hours).
• Ensure the battery pack installed correctly.
• Did the handset beep when you pressed the TALK button? The battery may need to be charged.
Troubleshooting Tips

14
Dial tone is OK, but can’t dial out
• Make sure the type of phone service you are subscribed to is TONE. This handset is TONE only.
Handset does not ring
• Make sure the handset ringer switch is turned on.
• The cordless handset may be out of range. Move closer to the base.
• You may have too many extension phones on your line. Try unplugging some phones.
• Check for dial tone. If no dial tone is heard, see No dial tone above.
You experience static, noise, or fading in and out
• Change channels.
• The cordless handset may be out of range of the base. Move closer to the base.
• Make sure base is not plugged into an outlet with another household appliance.
• Charge the battery.
Unit beeps
• Clean charging contacts on cordless handset and charge cradle with a soft cloth, remove comma or an eraser.
• See solutions for “No dial tone” on previous page.
• Replace the battery.
Memory Dialing doesn’t work
• Did you program the memory location keys correctly?
• Did you follow proper dialing sequence?
Unit locks up and no communication between the base and cordless handset
• Unplug the AC power supply from the wall outlet and the back of the base, and remove the backup batteries from the bottom of base
(if previously installed). Remove the handset battery. Wait for 30 seconds and plug the power supply back into the base and wall out,
and re-install batteries in the base unit. Reconnect the handset battery and charge for 12 hours.
Caller ID Solutions
No Display
• Is battery fully charged? Try replacing the battery.
• Make sure that the unit is connected to a non-switched electrical outlet. Disconnect the AC power supply from the base and reconnect
it.
Caller ID Error Message
• The unit displays this message if it detects anything other than valid Caller ID information during the silent period after the first ring.
This message indicates the presence of
noise on the line.
No Caller ID
• In order to receive Caller ID information, you must subscribe to the standard name/number Caller ID service from your local telephone
company.
Battery Solutions
If you experience any of the following problems, even after fully recharging the battery, you may need to replace the battery pack:
• Short talk time
• Poor sound quality
• Limited range
Troubleshooting Tips

15
General Product Care
To keep your unit working and looking good, follow these guidelines:
• Avoid putting the phone near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps).
• DO NOT expose to direct sunlight or moisture.
• Avoid dropping the handset, as well as other rough treatment to the phone.
• Clean the phone with a soft cloth.
• Never use a strong cleaning agent or abrasive powder because this will damage the finish.
• Retain the original packaging in case you need to ship the phone at a later date.
• Periodically clean the charge contacts on the handset and charge cradle with a clean pencil eraser.
Causes of Poor Reception
• Aluminum siding.
• Foil backing on insulation.
• Heating ducts and other metal construction that can shield radio signals.
• You’re too close to appliances such as microwaves, stoves,
computers, etc.
• Atmospheric conditions, such as strong storms.
• Base is installed in the basement or lower floor of the house.
• Base is plugged into AC outlet with other electronic devices.
• Baby monitor is using the same frequency.
• Handset battery is low.
• You’re out of range of the base.
Telephone Network Information
Should your equipment cause trouble on your line which may harm the telephone network, the telephone company, where practicable, may
notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant
such action, the telephone company may temporarily discontinue service immediately.
The telephone company may make changes in its communications facilities, equipment, operations or procedures where such action is
required in the operation of its business. If these changes are expected to affect the use or performance of your telephone equipment, the
telephone company will likely give you adequate notice to allow you to maintain uninterrupted service.
Notice must be given to the telephone company upon termination of your telephone from your line.
REN Number
On the bottom of this equipment is a label indicating, among other information, the Ringer Equivalence Number (REN) for the equipment.
The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring
when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not
exceed 5. To be certain of the number of devices you may connect to your line as determined by the REN, you should contact your local
telephone company.
Other Information

16
Service
ATLINKS Communications Canada, Inc., warrants to the purchaser or gift recipient that if any manufacturing defect becomes apparent in
this product within 1 year from the original date of purchase, it will be replaced free of charge, including return transportation.
This warranty does not include damage to the product resulting from accidents, misuse or leaking batteries.
Should your product not perform properly during the warranty period, either:
1. Return it to the selling dealer with proof of purchase for replacement,
OR
2. Remove the batteries (where applicable), and pack product complete with accessories in the original carton (or equivalent).
— Mail prepaid (with proof of purchase) and insured to:
ATLINKS Communications Canada, Inc.
c/o Thomson
6200 Edwards Boulevard
Mississauga, Ontario
Canada L5T 2V7
The provisions of this written warranty are in addition to and not a modification of or subtraction from the statutory warranties and other
rights and remedies contained in any applicable legislation, and to the extent that any such provisions purport to disclaim, exclude or limit
any such statutory warranties and other rights and remedies, such provisions shall be deemed to be amended to the extent necessary to
comply therewith.
If you are unable to find a qualified servicer for out of warranty service, you may write to:
ATLINKS Communications Canada, Inc.
c/o Thomson
P.O. Box 0944
Indianapolis, Indiana, U.S.A., 46206-0944
Attach your sales receipt to this booklet for future reference. This information is required if service is needed during the warranty period.
PURCHASE DATE _____________________________________________________________________
NAME OF STORE _____________________________________________________________________
Accessory Information
AC power adaptor
5-2652
5-2653
Headset
5-2425
Belt clip
5-2650
Handset battery
To place order, have your Visa, MasterCard, or Discover Card ready and call toll-free 1-800-338-0376.
A shipping and handling fee will be charged upon ordering.
We are required by law to collect appropriate sales tax for each individual state, country,
and locality to which the merchandise is being sent.
Items are subject to availability.
*Prices are subject to change without notice.
Other Information

17
Index
A
Accessory Information 16
Answering an Intercom Call 8
Answering a Call 6
B
Basic Operation 6
Battery Low 8
Battery Safety Precautions 12
Battery Solutions 14
Before You Begin 4
C
Caller ID (CID) 10
Caller ID Errors 11
Caller ID Solutions 14
Call Timer 7
Call Waiting Caller ID 11
Causes of Poor Reception 15
Chain Dialing from Memory 9
Changing the Battery 12
Clear All Memories 6
Connecting an Optional Headset to the Handset 12
Connecting the AC (Electrical) Power 4
Connecting the Belt Clip 12
Connecting the RF Module 5
Connections and Setup 4
D
Deleting All Caller ID Records 11
Deleting the Current Caller ID Record 11
Dialing a Caller ID Number 11
Dialing a Stored Number 9
Digital Security System 4
Display Messages 13
F
Flash 7
G
General Product Care 15
H
Handset Layout 5
Handset Sound Signals 13
Headset and Belt Clip Operation 12
Hearing Aid Compatibility (HAC) 2
Hold 7
I
Important Information 2
Important Installation Guidelines 4
Important Installation Information 4
Inserting a Pause in the Dialing Sequence 9
Installing the Handset Battery 4
Intercom Operation 8
Interference Information 2
L
Language 6
Local Area Code 6
M
Making an Intercom Call with Other Extensions 8
Making a Call 7
Manual Channel Selection 7
Memory 8
O
Other Information 15
Out of Range 7
P
Paging All Extension from the Cordless Handset 8
Paging the Cordless Handset 8
Parts Checklist 4
Privacy 7
R
Receiving and Storing CID Records 10
Receiving an Incoming Telephone Call During an Intercom Call 8
Redial 7
Regional Area Code 6
Registering the Handset 5
Registration (Re-Registration) 6
REN Number 15
Reviewing, Changing or Deleting Stored Names/Numbers 9
Reviewing Call Records 10
Ringer On/Off Switch 7
S
Service 16
Set Time 6
Storing a Name and Number in Memory 8
Storing a Redial Number 9
T
Table of Contents 3
Telelphone Operation 6
Telephone Network Information 15
Telephone Set Up 6
Telephone Solutions 13
Three-Way Intercom Calls 8
Transfer 7
Transferring CID Records to Memory 11
Troubleshooting Guide 13
Troubleshooting Tips 13
Two-Way Intercom Calls 8
U
Using Intercom with a Telephone Call 8
V
Volume Adjust 7

Visit the RCA web site at www.rca.com
Please do not send any products to the Indianapolis address listed in this manual or on the carton. This will only add delays in service for
your product.
ATLINKS Communications Canada Inc.
© 2005 ATLINKS Communications Canada, Inc.
Trademark(s)® Registered
Marque(s) ® déposée(s)
Model H5400
TOCOM 00000565 (Rev. 0 CAN E)
05-02
Printed in China