ReadyDock Duo User manual

ReadyDock Duo Manual v1-5.doc
ReadyDock.net
ReadyDock Duo
USER MANUAL

ReadyDock Duo Manual v1-5.doc 2 ReadyDock.net
Table of Contents
Table of Contents.......................................................................................................................................... 2
I. Introduction .......................................................................................................................................... 3
II. Symbol Reference ................................................................................................................................. 4
Home Screen ............................................................................................................................................. 4
III. Specification.......................................................................................................................................... 7
IV. Getting Started...................................................................................................................................... 8
Setup ......................................................................................................................................................... 8
Display ....................................................................................................................................................... 8
Home Screen ............................................................................................................................................. 8
Setup Screen.............................................................................................................................................. 8
V. Using the Unit ....................................................................................................................................... 9
To Disinfect Device(s)................................................................................................................................ 9
To access the Setup Screen ....................................................................................................................... 9
Setting Disinfection time........................................................................................................................... 9
VI. Guidelines for Use............................................................................................................................... 10
Non-Critical Devices ................................................................................................................................ 10
What is General Purpose Disinfection?................................................................................................... 10
Cleaning VS Disinfecting.......................................................................................................................... 10
Lamp Recycling........................................................................................................................................ 10
What to Expect........................................................................................................................................ 10
Stowing of Power Cord............................................................................................................................ 10
VII. Lamp Status.....................................................................................................................................11
VIII. Trouble Shooting............................................................................................................................. 12
IX. Warranty Information......................................................................................................................... 13
Warranty ................................................................................................................................................. 13
Warranty Disclaimer................................................................................................................................ 13
Warranty Period...................................................................................................................................... 13
Warranty Coverage ................................................................................................................................. 14
Repair or Replacement............................................................................................................................ 14
Warranty Exclusions................................................................................................................................ 14
Limitation of Liability............................................................................................................................... 15
Warranty Transfer to Another Country................................................................................................... 15
Software and Data................................................................................................................................... 16
X. Legal Notice......................................................................................................................................... 17
Contact Information................................................................................................................................ 17

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I. Introduction
We design and support innovative and intuitive solutions to manage mobile devices. Our
solutions have been embraced and validated across many industries including Healthcare,
Education and Retail as an essential part of best-practice tablet management and deployment
strategies.
We are passionate about what we do. We listen to our customers and we are focused on
building long term relationships with them. The ReadyDock product line consists of high quality
products made by people who care about healthcare, innovation and efficient work flow.
ReadyDock Duo provides chemical free general-purpose disinfection for mobile devices.
The ReadyDock Duo has been designed to minimally touch devices, which ensures maximum
surface coverage by germicidal light during a disinfection cycle.
It is important that personnel be properly trained to use the ReadyDock Duo. In this manual and
online, we provide a variety of ways to learn about how to use ReadyDock Duo.

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II. Symbol Reference
The following symbols and buttons can be found on the display screen.
Home Screen

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Disinfection Cycle Countdown Drawer Open
Start Button Setup Button
Disinfection Cycle Complete
Disinfection Cycle Not Complete

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Number Keypad Lamp Fault Error
Disinfection Time Selection Dial
*default time set to 30 seconds

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III. Specification
Dimensions
9in x 17.5in x 26in
22.86cm x 44.45cm x 66.04cm
Unit Weight
35 lbs
15.88 kg
Disinfection Type
UVC/Chemical Free, General Purpose
Disinfection Cycle Time
User Defined –Default set to 30 seconds
Operating Temperature Range
37°F –95°F
2.78°C - 35°c
Operating Humidity Range
5 –95% @ 82.4°F
5-95% @ 28°C
Storage Humidity Range
0-95% Non-condensing
AC Supply Voltage
120VAC –140VAC
Installation Requirements
Level surface; 3in/7.5cm from obstruction
Power Cord Length
6.5ft
2m
Lamp Life
Up to one year with average use

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IV.Getting Started
Setup
Ensure the unit has 3 to 4 inches of open space behind unit to allow for proper airflow
from fan.
Remove protective cover from touch screen.
The power cord can be plugged into the rear of unit and into any standard outlet.
Once plugged in, power the unit on by using the switch on the rear of the unit.
The ReadyDock: Duo is constructed out of sturdy metal and can accommodate items
placed on top of it such as a printer.
Display
The display will show the Home Screen where the user will have the option to start
disinfection or access the setting menu through the settings button.
If the drawer is open the display will read “Drawer Open”. It will return to the home
screen once the drawer is closed.
Home Screen
The default display on the unit is the home screen.
From the home screen the following functions are available:
The user can start a disinfection cycle by pressing the start button.
The user can view the disinfection status on the “Disinfection Status Panel” on the home
screen.
A red panel indicates disinfection not complete.
A green panel indicates disinfection complete.
The user can access the settings menu by pressing the settings button in the bottom left
of the home screen. (More detailed instructions in “Using the Unit” on page 11).
Setup Screen
The system comes at a default 30-second disinfection time; the user can change the
time by accessing the setup screen.
See Page 12 for instructions on how to access the setup screen.

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V. Using the Unit
To Disinfect Device(s)
1. Ensure unit is powered on and has 3 to 4 inches of open space behind it.
2. Once powered on the unit will display the home screen.
3. To disinfect device(s) open the drawer and place the device(s) on the tray.
4. When open, the display will read “DRAWER OPEN”
5. Close drawer to return display to home screen.
6. Once on the home screen press “START” on the display to begin a disinfection cycle.
7. A countdown screen will be displayed until a full disinfection cycle is completed.
8. If a full disinfection cycle is completed the “Disinfection Status Panel” on the home
screen will read, “DISINFECTED” within a green box.
9. If full disinfection cycle is interrupted the “Disinfection Status Panel” will read, “NOT
DISINFECTED” within a red box.
10. Open drawer to remove device(s)
* To stop a disinfection cycle, simply open the drawer.
To access the Setup Screen
1. From the home screen press the setup icon in the bottom left of the screen.
2. Once selected a number keypad will be shown on the display.
3. To access the setting screen enter the appropriate password. The default password is
1 2 3.
4. Once on the setup screen the user will be able to select a desired disinfection cycle
time. The cycle times available are: 15, 30, 45, 60, 75 and 120 seconds.
5. To pick a cycle time, simply tap the desired time and the dial will move to select that
time.
6. To exit the setup screen press “Save”.
Setting Disinfection time
Lab Results have shown excellent efficacy against live bacteria. Efficacy reports are available
upon request, optimal results have been achieved using the following guidance;
1. 15 seconds for functional testing
2. 30 seconds for most pathogens
3. 90 to 120 seconds to be sporicidal

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VI. Guidelines for Use
Non-Critical Devices
ReadyDock Duo should only be used on devices classified as Non-Critical. “Non-critical”
medical devices include those that are in contact with unbroken skin only.
What is General Purpose Disinfection?
A general purpose disinfectant is described as a germicide intended to process non-
critical medical devices and equipment surfaces.
Germicide: An agent that kills germs, especially pathogenic microorganisms.
For more information please visit our website: http://readydock.net/knowledge--‐center/
Cleaning VS Disinfecting
ReadyDock Duo’s germicidal light will not penetrate dirt and grime therefore it is highly
recommended that your mobile device be physically cleaned periodically to remove dirt
and grime. Cleaning is NOT Disinfection and Disinfection is NOT cleaning.
For more information please visit our website: http://readydock.net/knowledge--‐center/
Lamp Recycling
Information on recycling lamps can be found here: http://www.lamprecycle.org
What to Expect
Due to the progressive application of germicidal light, your device may experience color
changes over time similar to the effects of repeated cleaning and chemical-based
disinfection. White devices in particular should expect to become yellow over time.
ReadyDock: Duo is rated for up to 20,000 uses per device.
Stowing of Power Cord
Do not store the power cord inside the unit as it may damage the unit.

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VII. Lamp Status
When the lamps are nearing or need replacement the Lamp Status Indicator will be
visible on the home screen.
The Lamp Status is represented by the following:
oYellow - Slow Blinking Light –Will need replacement soon.
oRed - Medium Blinking Light –Lamps need to be replaced.
oRed - Solid Light –ReadyDock: Duo can no longer disinfect; lamps must be
replaced.
To reset the lamp replacement timer, enter the reset password of 7890 on the setup
keypad and press “continue” (see below).
Next enter the current date into the keypad and press “continue”.
This will bring up the lamp--‐reset screen (see below).
From the lamp reset screen you have the option to reset the lamp timer or cancel to
return to the home screen.

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VIII.Trouble Shooting

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IX.Warranty Information
Warranty
This Limited Warranty extends to the ReadyDock Inc.--‐branded hardware products
(“ReadyDock Product”) sold by or leased from ReadyDock, Inc., authorized resellers, or
distributors (collectively referred to in this Limited Warranty as “ReadyDock”)
These terms and conditions constitute the complete and exclusive warranty agreement between
you and ReadyDock regarding the ReadyDock Product you have purchased or leased. These
terms and conditions supersede any prior agreements or representations, including
representations made in ReadyDock sales literature or advice given to you by ReadyDock, an
authorized reseller or distributor that may have been made in connection with your purchase or
lease of the ReadyDock Product. No change to the conditions of this Limited Warranty is valid
unless it is made in writing and signed by an authorized representative of ReadyDock.
Warranty Disclaimer
EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY AND TO THE
GREATEST EXTENT ALLOWED BY LAW, READYDOCK MAKES NO OTHER
REPRESENTATIONS, WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,
INCLUDING ANY IMPLIED REPRESENTATIONS, WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT,
AND NON-INTERFERENCE. READYDOCK DOES NOT WARRANT THAT YOUR USE OF
THE ReadyDock PRODUCT WILL BE UNINTERRUPTED OR ERROR--‐FREE. ANY IMPLIED
WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED IN DURATION TO THE
LIMITED WARRANTY PERIOD, TO THE GREATEST EXTENT ALLOWED BY LAW.
Warranty Period
The warranty period for ReadyDock Products is 90 Days from the date of product purchase or
lease or longer if you have purchased an extended warranty (the “Limited Warranty Period”).
The Limited Warranty Period starts on the date of purchase or lease from ReadyDock. Your
dated sales or delivery receipt, showing the date of purchase or lease of the product, is your
proof of the purchase or lease date. You may be required to provide proof of purchase or lease
as a condition of receiving warranty service.

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Warranty Coverage
ReadyDock warrants that the ReadyDock Product and all the internal components of the
ReadyDock that you have purchased or leased from ReadyDock are free from defects in
materials or workmanship under normal use This Limited Warranty extends only to the original
purchaser or lessee of this ReadyDock Product and is not transferable to any subsequent owner
or user of the ReadyDock Product
Repair or Replacement
During the Limited Warranty Period, the only remedy available to you is the repair or
replacement (at our option) of the ReadyDock Product or its component parts. All component
parts or hardware products removed under this Limited Warranty become the property of
ReadyDock. The warranty available to the replacement part or product is the remainder of the
90 day
Limited Warranty period, or thirty (30) days, whichever is longer. In the unlikely event that your
ReadyDock Product has a recurring failure, ReadyDock, at its discretion, may elect to provide
you with a replacement unit of ReadyDock’s choosing that is at least equivalent to your
ReadyDock Product in hardware performance. ReadyDock reserves the right to elect, at its sole
option, to give you a refund of your purchase price or lease payments (less interest) instead of a
replacement. The ReadyDock Product must be returned, postage prepaid, with proof of date of
purchase to: ReadyDock, Inc., 10 Grassmere Avenue, West Hartford, CT 06110. You must
include a description of the problem along with your name, return address and phone number.
ReadyDock Products are manufactured using new materials or new and used materials
equivalent to new in performance and reliability. Component parts may be new or equivalent to
new. Component parts are warranted to be free from defects in material or workmanship for
thirty (30) days or for the remainder of the Limited Warranty Period of the ReadyDock Product in
which they are installed, whichever is longer.
Warranty Exclusions
This Limited Warranty does not extend to:
a) Expendable parts
b) Any product from which the serial number has been removed or altered;
c) Cosmetic damage or ordinary wear or tear;
d) Damage or non--‐functionality that results from (i) failure to follow the instructions that
came with the product; (ii) accident, misuse, abuse, or other external causes; (iii)
operation outside the usage parameters stated in the then current user documentation
for the product; or (iv) use of parts not manufactured or sold by ReadyDock; or
e) Damage or non--‐functionality due to modifications or service by anyone other than (i)
ReadyDock, (ii) a ReadyDock authorized service provider, or (iii) your own installation of
end--‐user replaceable ReadyDock or ReadyDock--‐approved parts;
f) Any products purchased outside of the United States, Canada, Australia, New Zealand,
Norway, Switzerland, EU or United Kingdom.

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Limitation of Liability
IF YOUR READYDOCK PRODUCT FAILS TO WORK AS WARRANTED ABOVE, YOUR SOLE
AND EXCLUSIVE REMEDY SHALL BE REPAIR OR REPLACEMENT. READYDOCK’S
MAXIMUM LIABILITY UNDER THIS LIMITED WARRANTY OR RELATED IN ANY WAY TO
THE READYDOCK PRODUCT IS EXPRESSLY LIMITED TO THE LESSER OF THE PRICE
YOU HAVE PAID FOR THE PRODUCT OR THE COST OF REPAIR OR REPLACEMENT OF
ANY DEFECTIVE ReadyDock PRODUCT OR COMPONENT PARTS READYDOCK SHALL
NOT BE LIABLE FOR ANY DAMAGES CAUSED BY THE PRODUCT OR THE FAILURE OF
THE PRODUCT TO PERFORM, INCLUDING ANY LOST PROFITS OR SAVINGS OR
SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. ReadyDock SHALL NOT BE
LIABLE FOR ANY CLAIM MADE BY A THIRD PARTY OR MADE BY YOU FOR A THIRD
PARTY.
THIS LIMITATION OF LIABILITY APPLIES WHETHER DAMAGES ARE SOUGHT, OR A
CLAIM MADE, UNDER THIS LIMITED WARRANTY OR AS A TORT CLAIM (INCLUDING
NEGLIGENCE AND STRICT PRODUCT LIABILITY), A CONTRACT CLAIM, OR ANY OTHER
CLAIM. THIS LIMITATION OF LIABILITY WILL BE EFFECTIVE EVEN IF ReadyDock
KNEWOR SHOULD HAVE KNOWN OF THE POSSIBILITY OF ANY SUCH DAMAGES.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE
OTHER RIGHTS THAT MAY VARY FROM STATE TO STATE OR FROM COUNTRY TO
COUNTRY. YOU ARE ADVISED TO CONSULT APPLICABLE STATE OR COUNTRY LAWS
FOR A FULL DETERMINATION OF YOUR RIGHTS.
Warranty Transfer to Another Country
ReadyDock is not responsible for any handling fees, tariffs, or import duties that may be
incurred in transferring the products. Products and software may be covered by export controls
issued by the United States or other governments.

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Software and Data
ReadyDock DOES NOT WARRANT SOFTWARE PRODUCTS, INCLUDING ANY SOFTWARE
PRODUCTS OR THE OPERATING SYSTEM PREINSTALLED BY ReadyDock. ReadyDock’s
only obligations with respect to software distributed by ReadyDock under the ReadyDock brand
name are set forth in the applicable end-user license or program license agreement. Non -
ReadyDock hardware and software products are provided “AS IS.” However, non-ReadyDock
manufacturers, suppliers, or publishers may provide their own warranties directly to you.
YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR
HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE
FAILURES, ALTERATION, OR LOSS OF THE DATA. BEFORE RETURNING ANY UNIT FOR
SERVICE, BE SURE TO BACK UP DATA AND REMOVE ANY CONFIDENTIAL,
PROPRIETARY, OR PERSONAL INFORMATION. READYDOCK IS NOT RESPONSIBLE FOR
DAMAGE TO, LOSS OF, OR DISCLOSURE OF ANY PROGRAMS, DATA, OR REMOVABLE
STORAGE MEDIA. READYDOCK IS NOT RESPONSIBLE FOR THE RESTORATION OR
REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED
BY READYDOCK WHEN THE PRODUCT IS MANUFACTURED.
Lamps are expendable parts and are not covered under the warranty. Replacement lamps must
be purchased through an authorized reseller otherwise the warranty of the entire ReadyDock:
Duo will be void.

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X. Legal Notice
©2016 ReadyDock Inc. All rights reserved. ReadyDock, ReadyDock: Duo, and
ReadyDock: RD5 are trademarks of ReadyDock Inc. Other product and company names
mentioned herein may be trademarks of their respective companies.
Contact Information
ReadyDock, Inc.
10 Grassmere Ave.
West Hartford, CT 06110
www.readydock.net
Sales –1(800)969.1166
Support –1(860)523.9988