Real Time Automation 460BCQT-NNA4 Specification sheet

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Firmware Version 8.8.10
460BCQT-NNA4
Protocol Gateway
Product User Guide

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Trademarks
CompactLogix, ControlLogix, & PLC-5 are registered trademarks of Rockwell Automation, Inc. EtherNet/IP is a
trademark of the ODVA. MicroLogix, RSLogix 500, and SLC are trademarks of Rockwell Automation, Inc. Microsoft,
Windows, and Internet Explorer are registered trademarks of Microsoft Corporation. BACnet®is a registered
trademark of American Society of Heating, Refrigerating and Air-Conditioning Engineers (ASHRAE). All other
trademarks and registered trademarks are the property of their holders.
Limited Warranty
Real Time Automation, Inc. warrants that this product is free from defects and functions properly.
EXCEPT AS SPECIFICALLY SET FORTH ABOVE, REAL TIME AUTOMATION, INC. DISCLAIMS ALL OTHER
WARRANTIES, BOTH EXPRESSED AND IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR APPLICATION. THIS LIMITED WARRANTY GIVES
YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO
STATE.
The examples and diagrams in this manual are included solely for illustrative purposes. Because of the many
variables and requirements associated with any particular application, Real Time Automation, Inc. cannot assume
responsibility or liability for actual use based on the examples and diagrams. Except as specifically set forth above,
Real Time Automation and its distributors and dealers will in no event be liable for any damages whatsoever, either
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may not apply to you.
No patent liability is assumed by Real Time Automation with respect to use of information, circuits, equipment, or
software described in this manual.
Government End-Users
If this software is acquired by or on behalf of a unit or agency of the United States Government, this provision applies:
The software (a) was developed at private expense, is existing computer software, and was not developed with
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documentation that is provided or from producing copies of the manual or media. Real Time Automation, Inc.
© 2021 Real Time Automation, Inc. All rights reserved.

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Revision History ............................................................................................................................................6
Overview.......................................................................................................................................................7
Hardware Platforms......................................................................................................................................8
Hardware –NNA4 .....................................................................................................................................9
Powering the Gateway..............................................................................................................................9
Mounting with a DIN Rail............................................................................................................................10
Installing..................................................................................................................................................10
Removing ................................................................................................................................................10
Accessing the Main Page.............................................................................................................................11
Error: Main Page Does Not Launch.........................................................................................................12
Committing Changes to the Settings ..........................................................................................................13
Main Page ...................................................................................................................................................14
Device Configuration...................................................................................................................................15
Network Configuration ...............................................................................................................................16
BACNet/IP Client Configuration..................................................................................................................17
BACnet/IP Client Device Configuration.......................................................................................................18
Configuring Read Scan Lines ...................................................................................................................19
Configuring Writes Scan Lines.................................................................................................................19
MQTT Client Configuration.........................................................................................................................20
MQTT Devices Configuration ..................................................................................................................20
Configuring Subscribe and Publish Topics ..............................................................................................21
Amazon Web Services (AWS) Configuration...........................................................................................22
Additional AWS Requirements................................................................................................................23
How to FTP files into theRTA gateway........................................................................................23
AWS IoT Core Service Setup........................................................................................................................25
AWS IoT Core Service Things Configuration ...........................................................................................27
Certificate setup..................................................................................................................................28
Attach policies to certificate ...............................................................................................................29
Testing AWS Communication .....................................................................................................................33
Send data from AWS to RTA gateway (Subscribe Topic) ....................................................................33
Send data from RTA gateway to AWS (Publish Topics) ......................................................................35
Testing Your MQTT Connections with MQTT Explorer...............................................................................36
Send data from RTA gateway to MQTT Explorer (Publish Topic) .......................................................37

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Send data from MQTT Explorer to RTA gateway (Subscribe Topic) ...................................................37
Mapping - Transferring Data Between Devices ..........................................................................................38
Display Mapping and Values.......................................................................................................................39
Display Data ............................................................................................................................................39
Display String...........................................................................................................................................42
Display String use case................................................................................................................................44
Data and String Mapping –Auto-Configure................................................................................................45
Data Mapping –Explanation.......................................................................................................................46
Data Mapping –Adding Diagnostic Information ........................................................................................47
String Mapping –Explanation.....................................................................................................................51
Mapping –Auto-Configure Mode to Manual Configure Mode ..................................................................52
Mapping –Manual Configure Mode to Auto-Configure Mode ..................................................................53
View as Text ................................................................................................................................................54
Data Mapping..........................................................................................................................................54
String Mapping........................................................................................................................................54
Base Triggering –Data Validiation Triggering.........................................................................................55
Security Configuration ................................................................................................................................57
Security Configuration-Security Levels ...................................................................................................58
Security - Log In.......................................................................................................................................59
Security - Log Out....................................................................................................................................59
Email Configuration ....................................................................................................................................60
Alarm Configuration....................................................................................................................................61
Diagnostics –Alarm Status......................................................................................................................63
Alarms –Active .......................................................................................................................................63
Alarms –Clear.........................................................................................................................................64
Change of State (COS) Configuration..........................................................................................................65
Diagnostics Info...........................................................................................................................................66
Diagnostics Mapping...............................................................................................................................66
Diagnostics –BACnet/IP Client ...................................................................................................................67
Diagnostic –MQTT Client............................................................................................................................72
LED Configuration .......................................................................................................................................74
Configuration Files ......................................................................................................................................75
Export Configuration...............................................................................................................................75

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Import Configuration ..............................................................................................................................75
Save and Replace Configuration Using SD Card..........................................................................................77
Saving Configuration Using SD Card........................................................................................................77
Replacing Configuration Using SD Card ..................................................................................................77
Intelligent Reset Button..............................................................................................................................78
Utilities........................................................................................................................................................79

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Revision History
Version
Date
Notes
8.6.0
2/28/20
Bug Fixes
1. Omron Plc Communication fixes for EtherNet/IP
2. Profinet GSDML Substitute values fix
8.7.4
9/1/20
Features Added:
1. BMS, BM, DFM, DS, DM, TCP, USB, PBS have been ported to the latest base software.
2. TCP,BMS,BM now Available on N2E and N2EW hardware Platform
3. New ASCII Mode Available on TCP/A/USB/WI protocols
4. User Guides updated with more examples
Bug Fixes:
1. Improved Data Mapping and String Mapping performance
2. Improved functionality/performance on EC,ETC,ES,MC,MS,BS,BC, A,,WI,PS protocols.
8.7.22
4/6/21
Features Added:
1. Support for RSLogix Versions 32 + with unsigned data type support
2. ETC now support Long integer files (L files) for MicroLogix PLCS that support them
3. SC now supports data block (DB) access
8.8.10
10/11/21
Features Added:
1. Added MQTT Protocol
2. Supports 2 MQTT Brokers with 1 AWS

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Overview
The 460BCQT-NNA4 gateway connects up to 32 BACNet IP servers with up to three MQTT brokers or an
AWS IoT core service. By following this guide, you will be able to configure the 460BCQT-NNA4 gateway.
For further customization and advanced use, please reference the appendices located on the CD or
online at: http://www.rtautomation.com/product/460-gateway-support/.
If at any time you need further assistance, do not hesitate to call Real Time Automation support.
Support Hours are Monday-Friday 8am-5pm CST
Toll free: 1-800-249-1612
Email: [e-mail]

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Hardware Platforms
The 460 Product Line supports a number of different hardware platforms. There are differences in how
they are powered, what serial settings are supported, and some diagnostic features supported (such as
LEDs). For these sections, be sure to identify the hardware platform you are using.
To find which hardware platform you are using:
1) Look on the front or back label of the unit for the part number.
2) On the webpage inside the gateway, navigate to the dropdown menu under Other and select
Utilities. Click the Listing of Revisions button. The full part number is displayed here.
Once you have the full part number, the platform will be the number following the “-N”:

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Hardware –NNA4
Powering the Gateway
1) Connect a 12-24 VDC power source to the gateway, Red Wire = (+) Black Wire = (-).
a) The unit draws 175mA @ 12 V.

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Mounting with a DIN Rail
Installing
Follow these steps to install your interface converter.
1) Mount your DIN Rail.
2) Hook the bottom mounting flange under the DIN Rail.
3) While pressing the 460BCQT-NNA4 against the rail, press up to engage the spring loaded lower clip and
rotate the unit parallel to the DIN Rail.
4) Release upward pressure.
Removing
Follow these steps to remove your interface converter.
1) Press up on unit to engage the spring loaded lower clip.
2) Swing top of the unit away from DIN Rail.
DIN Rail
Spring Loaded Lower Clip

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Accessing the Main Page
The following steps will help you access the browser based configuration of the gateway. By default,
DHCP is enabled. If the gateway fails to obtain an IP address over DHCP it will Auto IP with 169.254.X.Y.
For more information on your Operating system network setting refer to the Access Browser
Configuration Doc on the CD or download from our support web site.
1) Insert the provided CD-ROM into a computer also on the network.
2) Run the IPSetup.exe program from the CD-ROM.
3) Find unit under “Select a Unit”.
a. Change Gateway’s IP address to match that of your PC if DHCP has failed.
i. You will know DHCP has failed if the gateway’s IP address is AutoIP at 169.254.X.Y.
ii. If successful, it will say DHCP’d at ex: 192.168.0.100 or however your DCHP Client is set up.
b. If you do not see the gateway in this tool, then your PC is most likely set up as a static IP.
i. Change your PC’s network settings to be DHCP. If DHCP fails, then it will change to be on the 169.254.x.y
network.
ii. Relaunch the IP Setup tool to see if gateway can be discovered now.
4) Click Launch Webpage. The Main page should appear.
Default setting is set to DHCP. If DHCP fails, default IP Address is 169.254.x.y

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Error: Main Page Does Not Launch
If the Main Page does not launch, please verify the following:
1) Check that the PC is set for a valid IP Address
a. Open a MS-DOS Command Prompt
b. Type “ipconfig” and press enter
c. Note the PC’s IP Address, Subnet, and Default Gateway
2) The gateway must be on the same Network/Subnet as the PC whether it’s setup for DHCP or Static.
Once you have both devices on the same network, you should be able to ping the gateway using a MS-
DOS Command Prompt.
The Screenshot above shows a gateway that is currently set to a static IP Address of 192.168.0.100.
If you are able to successfully ping your gateway, open a browser and try to view the main page of the
gateway by entering the IP Address of the gateway as the URL.

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Committing Changes to the Settings
•All changes made to the settings of the gateway in Configuration Mode will not take effect until the
gateway is restarted via the webpage. Changes will not be stored if the gateway’s power is removed
prior to a reboot.
•NOTE: The gateway does not need to be restarted after every change. Multiple changes can be made
before a restart, but they will not be committed until the gateway is restarted.
•When all desired changes have been made, press the Restart Now button.
•The webpage will redirect to our rebooting page shown below:
•The reboot can take up to 20 seconds.
oIf the IP address has not been modified, the gateway will automatically redirect to the main page.
oIf the IP address was modified, a message will appear at the top of the page to instruct the user to
manually open a new webpage at that new IP.

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Main Page
The main page is where important information about your gateway and its connections are displayed.
Mode (orange box below):
Running Mode:
-Protocol communications are enabled
-Configuration cannot be changed during Running Mode. If changes are needed, click the Configuration
Mode button shown in the green box below
Configuring Mode:
-Protocol communication is stopped and no data is transmitted
-Configuration is allowed
Navigation (green box below):
You can easily switch between modes and navigate between pages (Configuration, Diagnostics, and
Other pages) using the buttons on the left hand side.

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Device Configuration
The device configuration area is where you assign the device description parameter. Changes can only
be made when the gateway is in Configuration Mode.
Once you are done configuring the Description, click the Save Parameters button.

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Network Configuration
The network configuration area is where you assign the IP address and other network parameters.
Changes can only be made when the gateway is in Configuration Mode.
Once you are done configuring the Network Settings, click the Save Parameters button.
If you are changing the IP Address of the gateway, the change will not take effect until the unit has been
rebooted. After reboot, you must enter the new IP Address into the URL.
It is recommended to leave the DNS Gateway set to 0.0.0.0 and the Ethernet Link as
Auto-Negotiate. If configuring the gateway to use E-mail, the DNS Gateway must be
set.

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BACNet/IP Client Configuration
Click the BACnet/IP Client button to access the configuration page.
1) Select which Network Interface to use for this BACnet/IP connection. If using single port
hardware, the Network Interface will default to Ethernet Port only.
2) Enter a Device Label. This is an internal device alias used during data mapping.
3) Enter the decimal value of the UDP Port that the gateway will communicate on (Default is 47808
(0xBAC0)).
4) Enter a unique Instance identifier for the gateway. This Instance must be unique on the
BACnet/IP network.
5) Enter a Name, Description and Location for the gateway. These are used to identify the gateway
on the BACnet/IP network.
6) Delay Between Messages: Enter the length of time to delay between read and write scan line
requests (ms). A value set to 0 means to go as fast as the network allows.
7) Response Timeout: Enter the amount of time the gateway should wait before a timeout is
issued for a read/write request (s).
8) Dependency Protocol: If enabled, BACnet/IP communication will stop if communication to the
selected protocol is lost.

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BACnet/IP Client Device Configuration
The bottom area of the BACnet/IP Client Configuration page lets you configure up to 32 external
BACnet/IP Server devices.
1) To add additional Server connections, click the -Select- dropdown under BACnet/IP Client Device
List and select Add Generic Server option.
a. If you are configuring multiple devices click << or >> to navigate to another device.
b. To create a new server with the same parameters already configured from another
server, click the -Select- dropdown and select the Add from BACnet/IP X option (where
X represents the server you wish to copy parameters from). Once created, you can make
any additional changes needed to that new server.
c. To remove a device, navigate to the server to delete using the << and >> buttons and
click the Delete Server button.
d. Click the Save Parameters button to save all changes made before you restart or go to
another configuration page
2) The Enable check box should be selected for the device.
3) Enter a Device Label to identify the device within the gateway.
4) Enter the unique Instance that matches the server you want to connect to. If this value doesn’t
match, the gateway will timeout.
5) Bit Pack: Select the formatting of the Binary Input/Output/Value Objects. Automap will use this
packing size to map binary objects to/from the other protocol. The bit pack selection here
should match that of the other protocol. The starting address is considered Bit 0 and is the low-
order bit.
6) Priority Array: Select the Priority Array index to use for the Writeable Commandable BACnet
Objects.
7) Enter the number of Read Scan Lines and Write Scan Lines.
8) Click the Generate Scan Lines button to have the read and write scan lines auto-generate for
you. You may manually configure the read and write scan lines after they have been generated.

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Configuring Read Scan Lines
Follow these steps to manually configure Read Scan Lines.
1) Select View Read Scan Lines if not already selected.
2) Select an Object Type for each Scan Line. Options include: Analog Input, Analog Output, Analog
Value, Binary Input, Binary Output, Binary Value, and Multi-State Input, Multi-State Output,
Multi-State Value, CSV (CharacterString Value).
3) Enter a Starting Object.
4) Enter the # of consecutive objects to read for that object type. You can enter a value of 1 to 128.
Configuring Writes Scan Lines
Follow these steps to manually configure Write Scan Lines.
1) Select View Write Scan Lines if not already selected.
2) Select an Object Type for each Scan Line. Options include: Analog Output, Analog Value, Binary
Output, Binary Value, Multi-State Output, Multi-State Value, and CSV (CharacterString Value).
3) Enter a Starting Object.
4) Enter the # of consecutive objects to write for that object type. You can enter a value of 1 to
128.

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MQTT Client Configuration
You can configure up to three MQTT connections.
1. Configure up to three MQTT broker devices.
2. Configure up to one Amazon Web Services (AWS) IoT Core connection.
3. Configure up to one Microsoft Azure connection.
NOTE: A single AWS OR Azure connection is supported and can co-exist with up to two additional MQTT
broker devices.
Click the MQTT button to continue configuration.
MQTT Devices Configuration
You can configure up to three MQTT devices.
1) To add an MQTT device, or additional MQTT devices, click the -Select- dropdown menu under MQTT
Client Connection List and select Add Generic MQTT Connection option.
a) To remove a device, navigate to the MQTT device and click the Delete Connection button.
b) To create a new MQTT device with the same parameters already configured from another MQTT
device, click the -Select- dropdown menu and select the Add from MQTT X option (where X
represents the MQTT device you wish to copy parameters from).
c) Once created, you can make any additional changes needed to that new MQTT device.
2) The Enable check box should be selected for the device to enable communications.
3) Enter in a Device Label to identify the device in the gateways.