Real E4-9 User manual

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Foldable Electric Scooter
USER MANUAL

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Dear Customer，
Thank you for purchasing your electric scooter from The Real Scooters. Your new electric
scooter is a safe, environmentally-friendly, high-tech means of transport that features excellent
shock absorption and riding comfort along with a streamlined appearance and superior
portability and reliability.
To ensure you understand this product’s features, as well as the correct way to safely use and
maintain your scooter, please read this user manual carefully and in its entirety. These basic
safety precautions should always be followed:
▪Read this manual before using your scooter.
▪Your scooter is intended only for outdoor use. Do not use your scooter for anything
other than its intended purpose.
▪Do not lend your scooter to anyone who cannot operate it or to juveniles, pregnant
women or the disabled. This product is not intended for use by children under the age
of 18.
▪Dispose of used batteries according to local rules and regulations. Do not throw
batteries in the garbage.
▪Do not cover the charger and always keep the charger well ventilated during charging.
▪When replacing a failed tire, ensure the wheel fasteners are properly tightened.
▪Do not disassemble or modify the circuit or other scooter parts.
▪Always wear appropriate protective gear, such as helmets, knee pads, elbow pads and
wrist guards.
▪Inspect your scooter before each ride to ensure it is safe to operate. If you notice
obvious loose parts, significantly reduced battery life, excessive wear, or abnormal
noise, power your scooter OFF and do not use.
▪Images included in this user manual are intended for demonstration only and could vary
from the product you received. In this case, the real product shall prevail.
▪Save this manual.
Enjoy your ride
Read Me First

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TABLE OF CONTENTS
Read Me First ………………………….…………………………………………………………2
Section 1. Product and Accessories ……………………………………………………4
Section 2. Assembly Instructions ……………………………………………………….6
Section 3. Speedometer Operation Instructions ………………………………6
Section 4. Folding Instructions ………………………………………………………….8
Section 5. Safety Precautions ……………………………………………………………8
Section 6. Care and Maintenance …………………………………………………….11
Section 7. Product Specifications …………………………………………………….13
Section 8. Trademark and Legal Description ……………………………………14
Section 9. Warranty Information ……………………………………………………...14

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SECTION 1. PRODUCT AND ACCESSORIES
Read this manual before using your scooter and save the document for future reference. Please
include this manual when transferring your scooter to someone else.
Several accessories are included with your purchase:
Scooter Body
User Manual
Charger
Warranty Card
Tool
Headlight

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SCOOTER ACCESSORIES AND DIMENSIONS

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SECTION 2. ASSEMBLY INSTRUCTIONS
Assembling your scooter takes just two steps:
1. Place the handlebar on the steering rod and tighten the screw.
2. Using the arrows and color coding as guides, join the waterproof connectors.
SECTION 3. SPEEDOMETER OPERATION INSTRUCTIONS
The speedometer has two buttons, Power and Function.
Press and hold the Power button to turn the speedometer ON/OFF.
When the speedometer is ON, battery level and speed are instantaneously displayed. Follow
these steps to display time, single trip mileage, accumulated trip mileage or battery voltage:

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▪Press the Power button to change the instrument display interface:
- 00:00 indicates time
- TRIP indicates single trip mileage
- ODO indicates accumulated mileage
- VOL indicates battery voltage
▪Under the selected interface, press and hold the Function button to modify. (For
example, holding the Function button when under the TRIP interface will return
single trip mileage will return to zero.)
Press the Power button to change speed settings:
▪1 = slow speed
▪2 = medium speed
▪3 = fast speed
Note: If no input is made within three minutes of the speedometer being powered ON, the
meter will automatically turn OFF.

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SECTION 4. FOLDING INSTRUCTIONS
Your scooter can be conveniently folded and unfolded for easy storage and transport.
To quickly fold: Loosen the folding knob by turning, then fold the steering rod down toward the
footboard.
To quickly unfold: Push the steering rod upright. Tighten the folding knob completely and
fasten the buckle to the folding seat.
SECTION 5. SAFETY PRECAUTIONS
Always follow these safety precautions when operating your scooter:
▪Read this manual carefully before using your scooter.
▪Abide by traffic safety rules at all times.
▪Use caution when operating in wet or icy conditions. Engage the brake early and often
to ensure you have adequate braking distance.
▪Never ride in a flooded area or through water deeper than one-third of wheel diameter.
▪Never carry a passenger. Your scooter is only intended for one rider at a time.
▪Inspect your scooter before each ride to ensure it is safe to operate. If you notice
obvious loose parts, significantly reduced battery life, excessive wear or abnormal noise,
do not use. Please contact our customer service department for maintenance
assistance.
Additional improper use cases are illustrated on the following pages.

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SECTION 6. CARE AND MAINTENANCE
Cleaning Your Scooter
▪Ensure your scooter is OFF and unplugged before cleaning.
▪Scrub with a damp cloth and non-aggressive detergent. Do not use chemicals or other
corrosive substances.
▪Do not use excessive amounts of water when cleaning and never submerge your scooter in
water as moisture and dirt may cause permanent damage to electronic components.
▪If stains appear, rub scooter body with a soft cloth and small amount of water. Rub more
persistent stains with a soft cloth dampened with toothpaste and then wipe clean with a
damp cloth.
Note: Do not use alcohol, gasoline, kerosene or other corrosive, volatile chemical solvents to
clean your scooter as doing so will seriously damage its appearance and internal structure.
Never use a high-pressure water gun to spray and wash your scooter. To prevent against
electric shock or product failure, always ensure your scooter is OFF, the charging cable has been
unplugged and the charging port’s rubber cover is tightened before cleaning.
▪When not in use, store your scooter indoors in a cool, dry, shaded location. Avoid storing it
outdoors for long periods of time. Sunlight exposure/overheating/cold outdoor
environments will impact your scooter’s appearance, accelerate tire aging and reduce
battery pack life.
Battery Maintenance
▪Do not store the battery in temperatures higher than 122 degrees Fahrenheit or below -4
degrees Fahrenheit. Do not store the battery in a car during summer months or expose the
battery pack to fire as doing so may cause battery failure, overheating and fire. See the
battery pack nameplate located under scooter body for other battery maintenance
precautions.
▪Avoid recharging the battery before it is completely exhausted. This will greatly extend
battery life.
▪The battery pack can achieve higher cruising range and performance when your scooter is
used at temperatures between 68 degrees Fahrenheit and 72 degrees Fahrenheit.
Alternatively, if battery life and performance will decrease when your scooter is used in an
environment below 32 degrees Fahrenheit. As temperature rise, the battery's cruising range
will recover.
Note: The scooter will exhaust its stored power after about 60 to 90 days of non-use if the
battery is fully charged. Stored power will run out after about 20 to 40 days of non-use if the
scooter is not fully charged. Power exhaustion may cause the battery to be over-discharged and
damaged. This damage is unrecoverable and is not covered by warranty.

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Note: Never attempt to disassemble the battery pack yourself as serious safety accidents may
result.
Charging Your Scooter
▪Only charge the lithium battery in temperatures ranging from 32 degrees Fahrenheit to 114
degrees Fahrenheit.
▪Turn the scooter OFF before charging.
▪Charge for 6-8 hours at a time. A red light will illuminate during charging. The light will turn
green when the battery is full, and the charger should be unplugged within two hours of
achieving a full charge. Do not continue to charge the battery once full.
▪Always use a constant current or constant voltage lithium battery charge controller and a
local charger with AC input voltage (100 ~ 250v).
▪Ensure the charger is connected to the battery before plugging into an electrical outlet.
▪Do not place the charger or board in wet conditions or near water or other liquids.
▪Allow at least 8 inches of clearance on all sides of the charger when in use. Never place the
charger on or near combustible material or on sofas, beds or carpet. Do not cover the
charger and ensure it is properly ventilated.
▪Do not place heavy objects on the charger.
▪Carefully position the charger to ensure it does not become a hazard. Keep out of reach of
children.
Battery Storage Recommendations
▪Store the battery in temperatures ranging from 32 degrees Fahrenheit to 114 degrees
Fahrenheit, in low humidity and away from corrosive gases.
▪During long periods of storage (more than three months), store lithium battery in
temperatures ranging from 14 degrees Fahrenheit to 68 degrees Fahrenheit, in low
humidity and away from corrosive gases.
▪Never place heavy objects on top of or press on the lithium battery.
Repair
Only qualified experts should perform repair or maintenance work on your scooter or its
electronic or mechanical parts. Never attempt to repair yourself. Please contact our customer
service department for repair or electrical or mechanical adjustment.

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SECTION 7. PRODUCT SPECIFICATIONS
SECTION 8. TRADEMARK AND LEGAL DESCRIPTION
This manual contains as much information as possible at the time of printing regarding your
scooter’s functions and instructions for use. However, due to the continuous improvement of
Model No.
E4-9
Lithium Battery
52 V 20.8 Ah
Battery Power
1081.6Wh
Motor Power
1000W (Single motor)
N.W/G.W.
51lb./62lb.
Speed
(3 speed modes)
12-18-27 MPH
Max. Mileage
40-43 miles
Charging Time
6-8 hrs.
Max. Climb Capability
25-30 degrees
Max. Load
330 lbs.
Waterproof Grade
IP55 (Waterproof grade of life, can be used in drizzle)
Brake Type
Front rear independent 14 cm single disc mechanical brake
Display
Colorful smart display with USB charging port
Tire
10-inch pneumatic tire
Material
7005 Aluminum Alloy
Voltage
110 V-240 V, 50/60Hz
Working Temperature
32 degrees Fahrenheit –104 degrees Fahrenheit
Size
Packing Size (inch)
54x12x29
Opening Size (inch)
46x10x22
Folding Size (inch)
46x10x44
Applicable Age (years)
18+
Applicable Height (inches)
59-78
Riding Requirements
Applicable Terrain
Hardened pavement, flat mud
pavement, 35 degrees below the ramp,
not higher than the 5CM steps, no more
than 6CM of the channel.

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product features, design changes, etc., the information in this manual is subject to change and
may be inconsistent with the product(s) you purchased. Some features mentioned in this
manual may not be available on your other products. Due to product updates, this manual may
differ from the actual product you received in terms of color, appearance, etc. Please refer to
the actual product.
SECTION 9. WARRANTY INFORMATION
Dear Customer,
Thank you for purchasing your electric scooter from The Real Scooters. Your new electric
scooter is protected by a limited warranty. In order to better serve you, please read the
following conditions carefully and complete the provided warranty card.
Conditions Apply
The Real Scooters limited warranty covers damage to your scooter that may occur in transit,
such as motor or battery failure. The warranty is guaranteed for a period of one year from the
date of purchase. The warranty does not cover the following:
▪Product modifications approved by you, the customer, before delivery.
▪Consumable and quick-wear parts such as LED lights, tires and tubes, braking system,
brake cable, plastic parts, covers, etc.
▪Artificial damage caused by wading, accessing inappropriate power sources or using
inappropriate accessories.
A reasonable fee applies to any repairs needed under the following circumstances:
▪The warranty period has expired.
▪The serial number or labels on major parts have been removed or destroyed.
▪Details on the warranty card do not match the physical identification of goods or have
been altered.
▪Damaged was caused due to a failure to abide by product specification requirements or
due to unreasonable maintenance.
▪Damaged was caused by irresponsible factors.
▪Total accumulated scooter mileage exceeds 1,242 miles.

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WARRANTY CARD (ARCHIVE CARD)
Product:
Model:
Serial number:
Purchase date:
After sale service Phone:
Customer name: Phone:
Customer address:
1. Repair details: Service evaluation:
Customer signature •Satisfaction •Dissatisfaction
2. Repair details: Service evaluation:
Customer signature •Satisfaction •Dissatisfaction
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WARRANTY CARD (CUSTOMER RETENTION)
Product:
Model:
Serial number:
Purchase date:
After sale service Phone:
Customer name: Phone:
Customer address:
1. Repair details: Service evaluation:
Customer signature •Satisfaction •Dissatisfaction
2. Repair details: Service evaluation:
Customer signature •Satisfaction •Dissatisfaction