Redgum CRYSTAL RG18B User manual

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USER MANUAL
Please read and keep these instrucons
CRYSTAL
SELF PROPEL WHEELCHAIR
RG18B
Edion 2
2

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REDGUM Brand owns the copyright to the CRYSTAL 2 Self Propel Wheelchair user manual.
Any informaon contained in this user manual shall not be photocopied, reproduced or
translated into any other languages without the prior wrien consent of REDGUM Brand.
REDGUM Brand strives to provide the highest quality products possible.
Product is subject to change without noce.
© Copyright REDGUM Brand 2021
REDGUM Brand is part of FOR-DE Group Pty Ltd

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CONTENTS
1. INTRODUCTION - INTENDED USE
2. PRODUCT OVERVIEW - FEATURES / SPECIFICATIONS
3. SET UP - UNPACK and INSPECT SUPPLIED PARTS
4. SET UP - WHEELCHAIR UNFOLDING / FOLDING
5. SET UP - BACKREST UNFOLDING / FOLDING
6. SET UP - FIT SWING AWAY FOOTRESTS
7. OPERATION - HAND BRAKES
8. OPERATION - SWING AWAY FOOTPLATES
9. OPERATION - QUICK RELEASE REAR WHEELS
10. USAGE GUIDELINES - DO’s + DON’Ts
11. PRODUCT CARE - INSPECTIONS / CLEANING
12. WARRANTY

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INTRODUCTION
Thank you for purchasing this quality REDGUM Brand product.
If you have any issues or quesons about the CRYSTAL 2 Self Propel Wheelchair
please contact your supplier or REDGUM Brand direct:
T: +61 8 9248 4180
F: +61 8 9248 9452
E: sales@for-de.com.au
A: 1 Business Way, Malaga Western Australia 6090
INTENDED USE
This product has limitaons and should be used in accordance to these guidelines.
Failure to follow these guidelines may result in damage to the product and injury
to the user. It is the responsibility of the user to ensure the suitability of this product
for its intended use. The user should consult their appropriate healthcare professional
if unsure of the correct product usage for their unique circumstances.
Only use your CRYSTAL 2 Self Propel Wheelchair for the purpose for which it is intended,
which is as a short term usage mobile chair for a single user that is operated by the
occupant or a aendant / carer. Refer to usage guideline page for informaon on how to
use wheelchair in a safe manner.
IMPORTANT NOTE
This equipment MUST be assembled for
use and operated by a competent person.
1.

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PRODUCT OVERVIEW
FEATURES
Lightweight wheelchair - 12.5kg
Powder coated aluminium frame
Compact - folding frame and fold down backrest
24” at free self propelling quick release rear wheels
8” at free front swivel castors
Aendant operated hand brakes on push handles
Occupant operated hand brakes
Removable / Adjustable height swing up footrest with fold up footplates with heel straps
Padded armrests
SPECIFICATIONS (All dimensions shown are nominal)
Overall: 660mm (W) x1080mm (L) x925mm (H) - including swing away footrests
Folded Overall: 300mm (W) x670mm (L) x735mm (H) - Rear wheels / footrest removed
Seat: 450mm (W - between armrests) x420mm (D) x520mm (H)
Armrests: 300mm (L) x50mm (W) x 220mm (H - from seat)
Backrest: 450mm (W) x400mm (H)
Footrest: 175mm (W) x155mm (D) x340 - 440mm (H - from seat)
Wheels: Ø610mm (24”) at free rear wheels / Ø200mm (8”) at free front swivel castors
Product Weight: 12.5kg
Maximum Weight Loading: 127kg - evenly distributed
Please contact REDGUM Brand if you would like any further informaon
on the CRYSTAL 2 Self Propel Wheelchair.
2.

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SET UP- UNPACK and INSPECT SUPPLIED PARTS
Ensure you have been supplied with the following parts:
We recommend that
you visually inspect
the following aspects
of the wheelchair
prior to use:
- Framework
- Upholstery
- Wheels
- Brakes + cables
IMPORTANT NOTE:
If you see any damage
or suspect a fault,
DO NOT USE
THE PRODUCT
and contact
your supplier
for support.
3.
TOOLS SUPPLIED
(Not shown to scale)
LEFT
SWING AWAY
FOOTREST
RIGHT
SWING AWAY
FOOTREST
ALLEN
KEY

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4.
SET UP- WHEELCHAIR UNFOLDING / FOLDING
The CRYSTAL 2 Self Propel Wheelchair comes folded
and requires unfolding prior to use.
Please follow these steps:
1. Pull OUT on both of the armrests at the
same me to open out the wheelchair.
2. Push down on the outside edges
of seat to ensure wheelchair has been
fully unfolded.
Important note:
DO NOT place ngers underneath seat
when unfolding wheelchair!
To fold wheelchair:
- Pull UP on seat.
(Ensure footplates are up
prior to folding)
PUSH DOWN
ON SIDES OF SEAT
PULL OUT
ON ARMRESTS
PULL OUT
ON ARMRESTS

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SET UP- BACKREST UNFOLDING / FOLDING
The CRYSTAL 2 Self Propel Wheelchair comes with
the folded backrest and requires unfolding prior to use.
Please follow these steps:
1. Place your hand on the armrest.
2. Rotate up each backrest handle
unl it locks into posion.
5.
Important note:
Check to ensure both backrest handles have locked into posion prior to use.
(Loud ‘CLICK’ should be heard when they have fully located in place)
To FOLD down the backrest handles
please follow these steps:
1. Press the top of the lever in towards the frame.
2. Rotate handle down.

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SET UP- FIT SWING AWAY FOOTRESTS
The CRYSTAL 2 Self Propel Wheelchair comes with
removable adjustable height swing up footrests.
Please follow these steps to locate the
swing away footrests onto the wheelchair:
1. Posion the swing away at 90°
to the wheelchair as shown.
2. Line up the holes on the end of brackets
with pins on wheelchair frame.
3. Gently lower swing away
onto brackets.
4. Rotate swing away in towards
wheelchair unl it locks into
posion.
5. Rotate footplate down
if required.
6. Repeat process to locate
other swing away onto
wheelchair.
6. Refer to page 8 for more informaon on swing away operaon

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7.
OPERATION - HAND BRAKES
The CRYSTAL 2 Self Propel Wheelchair
comes with aendant operated hand brakes
located on the push handles.
To ENGAGE brake:
Pull up on lever.
Brake will disengage when lever when released.
To ENGAGE PARK brake:
Pull up on lever and then push small lever forward.
Brake will remain engaged when lever is released.
To DIS-ENGAGE PARK brake:
Pull up on brake lever.
Park brake will disengage automacally.
The CRYSTAL 2 Self Propel Wheelchair
also comes with occupant operated hand brakes
located on each side of wheelchair in front
of rear wheels.
To ENGAGE PARK brake:
Push lever forward.
Brake will remain engaged when lever is released.
To DIS-ENGAGE PARK brake:
Pull lever back.
Park brake will disengage when lever when released.
Note:
It is recommended
that the park brake
is engaged when
wheelchair is in use
and is staonary.
Pull up lever
to brake
Pull up lever and
push forward
small lever to
engage park brake

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OPERATION - SWING AWAY FOOTPLATES
The CRYSTAL 2 Self Propel Wheelchair comes
with adjustable height swing up footplates.
To rotate the swing away
out pull the release lever
in towards the centre of
the wheelchair.
The swing away will
automacally swing out
towards the outside of
the wheelchair.
Note:
Swing away can be removed
from wheelchair if required
once it has been swung out.
To adjust the footplate height:
Using the allen key provided
remove the bolt on the
inside of footplate tube,
move the footplate to
the required height
and x into posion.
8.
Release
lever
Allen
Key

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9.
OPERATION - QUICK RELEASE REAR WHEELS
The CRYSTAL 2 Self Propel Wheelchair comes
with quick release self propel rear wheels.
To remove the rear wheels please follow
the following steps:
1. Using one hand - slightly lt the
wheelchair so the wheel being
removed is o the ground.
2. With the other hand - depress the buon
in the centre of the wheel and pull the wheel
out away from the wheelchair.
IMPORTANT NOTE:
The wheelchair will be
unstable with one wheel
removed and will fall
towards you.
Repeat process
to remove the
other wheel.
To ret wheels
Depress buon and slide
wheel axle into socket on
wheelchair frame.
Release buon and check to
ensure wheel is securely xed
in place prior to using wheelchair.
Buon

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USAGE GUIDELINES - DO’s + DON’TS
Please follow these guidelines to get the opmal
benet from the CRYSTAL 2 Self Propel Wheelchair.
Failure to follow these guidelines may result in
damage to the wheelchair and put the user at risk.
The CRYSTAL 2 Self Propel Wheelchair is designed
to take 127kg Maximum Load (evenly distributed).
Do not overload the wheelchair!
The footplates are not designed to be load bearing.
Do not stand on the footplates when geng on or
o the wheelchair.
Always engage the park brakes when user
is geng on or o the wheelchair.
Go up or down inclines directly. Do not try to
cross on an angle as this will cause instability
and wheelchair may p over.
IMPORTANT NOTE
The CRYSTAL 2 Self Propel Wheelchair is
NOT APPROVED to transport the user whilst
in a vehicle. The user must stow the wheelchair
and transfer to a seat with approved restraints.
Tipper bars have been incorporated
to assist when manoeuvring the
wheelchair over a step. The aendant
can raise the front wheel of the ground
by simultaneously pushing down on
the push handles and pushing
down on the pper bars
with their foot.
10.
Tipper bars

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11.
PRODUCT CARE - INSPECTIONS / CLEANING
INSPECTIONS
We suggest that the CRYSTAL 2 Self Propel Wheelchair is visually checked periodically
for signs of damage or wear prior to use. Overall check that no components are loose
or worn.
Withdraw the wheelchair immediately if you suspect damage or any
other fault. If in any doubt, please do not issue or use, but immediately
contact your supplier for service support.
IMPORTANT NOTE
Do not t any parts or accessories to the CRYSTAL 2 Self Propel Wheelchair that are
manufactured by another company. To do so will void your warranty and may seriously
compromise your safety.
CLEANING
Clean the CRYSTAL 2 Self Propel Wheelchair
using a non-abrasive cleaner or mild detergent
with a so cloth.
Abrasive cleaners or abrasive cleaning pads could
damage the wheelchair and should not be used.
Covers and calf strap can be removed
and machined washed if required:
Cold water wash - gentle cycle
with mild detergent.
Tumble dry on lowest temperature.
Spot clean any small marks with
mild soap and water then allow
to air dry.

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12.
WARRANTY
The REDGUM Brand:
RG18B - CRYSTAL 2 Self Propel Wheelchair
is covered by a 12 Month Warranty from the date of purchase.
If the product has any manufacturing faults during this period contact the place of
purchase for assessment. Failures as a result of ACCIDENTAL MISUSE, MODIFICATION
OR WEAR AND TEAR ARE NOT COVERED BY THIS WARRANTY.
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entled to a replacement part for a major failure and for
compensaon for any other reasonably foreseeable loss or damage. You are entled
to have the goods repaired or replaced if the goods fail to be of acceptable quality
and failure does not amount to major failure.
If you have any issues or quesons about the CRYSTAL 2 Self Propel Wheelchair
please contact your supplier or REDGUM Brand direct on:
T: +61 8 9248 4180
F: +61 8 9248 9452
E: sales@for-de.com.au
A: 1 Business Way, Malaga
Western Australia 6090
Please keep this User Manual
in a safe place for future reference.

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DISTRIBUTOR:
Proudly Australian Owned and Operated
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