Redsbaby HILO User manual

Get ready
for
mealtime
moments.
INSTRUCTION MANUAL
HILO
High Chair

II
HILO HIGH CHAIR ~INSTRUCTION MANUAL
Now your child can sit up, roll and
move around. Their senses are
developing, appetites are growing
and they’re ready to experience
new things. These milestones are as
important to us as they are to you,
and we’re thrilled to be a part of this
next adventure.
We’re with you, for the journey.

1
HILO HIGH CHAIR ~INSTRUCTION MANUAL
General instructions 3
Warranty information 4
Warnings and safety precautions 7
Features and components 10
Components and parts 11
Assembly and use instructions 12
High Chair 12
Footrest 15
Adjusting the footrest 16
Harness 17
Using the harness 19
Attaching the T-Bar 20
Removing the T-Bar 21
Optional accessories 22
Attaching the food tray 22
Removing the food tray 23
Attaching the short legs 24
Product care 26
Contents

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HILO HIGH CHAIR ~INSTRUCTION MANUAL
HILO
High Chair
Beautiful
moments
await.

3
HILO HIGH CHAIR ~INSTRUCTION MANUAL
IMPORTANT! READ
CAREFULLY AND KEEP FOR
FUTURE REFERENCE.
Please read thoroughly before commencing assembly
and use of your Redsbaby HILO High Chair. Incorrect
assembly and use can be dangerous and result in serious
injury or even death.
There may be slight variations in the design of your
product to that shown in the images of this instruction
manual.
General
Instructions
TIP! You can also view our Assembly and
Daily Use instructional videos on the Redsbaby
YouTube channel.

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HILO HIGH CHAIR ~INSTRUCTION MANUAL
Warranty information
12 Month Warranty
The Redsbaby HILO High Chair and its accessories come
with a 12 Month Warranty to cover against faults in
materials and workmanship when your products are used
under normal conditions, according to our user manuals
and technical specifications.
Our goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You are
entitled to a replacement, or refund, for a major failure
and compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods
repaired, or replaced, if the goods fail to be of acceptable
quality and the failure does not amount to a major
failure.
The 12 Month Warranty period starts from the date your
product(s) are dispatched from our warehouse. This
includes products that are purchased via pre-order (for
example items that are out of stock or newly launching
products). For a claim to be valid, it must be made within
the claims period.

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HILO HIGH CHAIR ~INSTRUCTION MANUAL
Your 12 Month Warranty covers manufacturing defects
relating to your Redsbaby HILO High Chair and HILO High
Chair accessories.
To the extent permitted by law, the following are not
covered by warranty:
• Failure or defects resulting from improper care or use;
• Normal wear and tear including scratches to any part of
the product;
• Products purchased second hand or from an
unauthorised distributor;
• Fading or discolouration of fabrics and materials due
to washing, food stains, cleaning and/or excessive sun
exposure;
• Installation of a part or accessory not compatible with
the product and/or not manufactured by Redsbaby;
• Accidental or intentional damage, abuse or neglect;
• Damage as a result of normal handling and daily use;
• Consumer dissatisfaction with the product in terms of
disliking the weight, functionality, colour or style;
• If the batch number sticker has been damaged or
removed; and
• When the product has not been used for normal use and
in accordance with the manufacturer’s instructions.

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HILO HIGH CHAIR ~INSTRUCTION MANUAL
For more information on our 12 Month Warranty, please
read our Terms and Conditions at www.redsbaby.com.au.
Please ensure you follow the assembly instructions, which
can be found in this instruction manual.
How to make a warranty claim
To submit a warranty claim please visit the Support Centre
page on our website, www.redsbaby.com.au and complete
the Warranty Claim form. The more detailed you are with
your description of the defect, the quicker we will be able
to process your warranty claim. Once your form has been
submitted, a member of our Customer Care team will
contact you within seven (7) business days. Depending on
the nature of the claim, we may send out a replacement
part to resolve the issue.
Alternatively you can call our Customer Care team on
1300 344 964.

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HILO HIGH CHAIR ~INSTRUCTION MANUAL
Please read the following warnings and safety precautions
thoroughly before using your Redsbaby HILO High
Chair. After unpacking, immediately discard any plastic
wrapping and packaging materials, as these can lead to a
choking hazard.
Warnings and safety
precautions
• Follow the manufacturer's instructions.
• Do not leave children unattended.
• The harness must always be used and correctly fitted –
most injuries from high chairs are caused by falls.
• Position the high chair away from solid structures and
benches to avoid injuries caused by falls and by access
to dangerous items.
• Never leave the child unattended.
• Always use the restraint system.
• Falling hazard: Prevent your child from climbing on the
product.
GENERAL WARNINGS:

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HILO HIGH CHAIR ~INSTRUCTION MANUAL
• Do not use the product unless all components are
correctly fitted and adjusted according to these
assembly instructions.
• Be aware of the risk of open fires and other sources of
strong heat in the vicinity of the product.
• Be aware of the risk of tilting when your child can push
its feet against a table or any other structure.
• Do not use this product if your child cannot sit up
unaided.
• The Redsbaby HILO High Chair is intended for children
able to sit up unaided and up to 3 years or a maximum
weight of 15kg (33lbs).
• Only use the Redsbaby HILO High Chair on a flat, even
and horizontal floor and do not elevate the high chair
on any structure or table.
• To reduce the risk of injury, position the high chair away
from furniture, walls, hot surfaces and liquids, window
covering cords, and electrical cords.
• Do not use your Redsbaby HILO High Chair if any
screws are loose or missing or if any component is
damaged.
• Position the Redsbaby HILO High Chair away from
furniture when the high chair is not being used at a
table with a tray removed.
• The Redsbaby HILO High Chair should only be used in
an upright position once the child is capable of reliably
and consistently sitting upright.

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HILO HIGH CHAIR ~INSTRUCTION MANUAL
• Ensure you follow the regular maintenance and care
instructions included in this manual.
• Do not use the Redsbaby HILO High Chair if it is not
working correctly.
• If the Redsbaby HILO High Chair is not in working order
please seek repair from Redsbaby.
• Do not lift or carry the Redsbaby HILO High Chair
when a child is in it.
GENERAL SAFETY
PRECAUTIONS:
• Maximum weight for a child in the Redsbaby HILO High
Chair is 15kg (33lbs).
MA XIMUM WEIGHT
LIMITS:

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HILO HIGH CHAIR ~INSTRUCTION MANUAL
1.
4.
5.
3.
2.
Features and components
1. Seat unit
2. T-bar
3. Cross bar
4. Footrest
5. Chair legs

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HILO HIGH CHAIR ~INSTRUCTION MANUAL
Your Redsbaby HILO High Chair includes:
A x 1
D x 4
B x 1 C x 1
E x 1
S1 x 2 S2 x 8 H x 1
Components and parts
NOTE:
You will also need a Phillips head screwdriver.

12
HILO HIGH CHAIR ~INSTRUCTION MANUAL
High Chair
1. Line up the legs (D) to the bottom of the seat unit (A)
and use the long screws (S2) and Allen key (H) to fix
each leg onto the seat unit.
Assembly instructions
S2
S2
S2
S2
D D D
A
D

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HILO HIGH CHAIR ~INSTRUCTION MANUAL
IMPORTANT:
Ensure the cross bar is positioned so that the slots for
the footrest are facing the front.

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HILO HIGH CHAIR ~INSTRUCTION MANUAL
2. Line up the cross bar (C) and use the remaining 4 long
screws (S2) and the Allen Key (H) to fix the cross bar (C)
onto the high chair legs.
S2
S2
C
S2
S2

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HILO HIGH CHAIR ~INSTRUCTION MANUAL
Footrest
1. Line up the footrest (B) and use the two smaller screws
(S1) and a Phillips head screwdriver to fix the footrest
onto the cross bar.
S1
B
S1
IMPORTANT:
The footrest can be adjusted for your child’s height by
following the instructions on page 17.

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HILO HIGH CHAIR ~INSTRUCTION MANUAL
Adjusting the footrest
1. The footrest (B) can be adjusted to allow more space
for your child's feet by unscrewing the footrest and
turning it upside down and re-attaching it to the
cross bar (C).
B
S1
S1

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HILO HIGH CHAIR ~INSTRUCTION MANUAL
Harness
1. Pull the harness through the back of the seat unit.
Ensuring that it clicks in and is firmly in place.

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HILO HIGH CHAIR ~INSTRUCTION MANUAL
2. Thread the bottom of the harness in the bottom of the
seat unit.
And thread the harness clip through, ensuring that it
securely fixes the harness in place
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