1) Check if DHCP function on router is enabled
and press reset button for a moment on bridge
to make it reset to factory defaults
2) If DHCP function on router is not enabled,
please refer to step 3 of page 10.
Troubleshooting
Symptom
Power connecting error
Possible connection
problems between the
Base Station and the
Router
LAN LED on,
WAN is flashing
Fault cause Solution
LAN and WAN remain on,
data was sueessfully sent
from device, but no online
reports are available
Your computer has
access to the internet
but the Base Station has
no access
Device not link to online
user account
Please check the power connection to Base
Station
Please add the device to the user account via
the online user account.
Only for the body fat weight scale. Please
manage you data via the online user account.
1) Please check the power connection to the
router
2) Please check the network cable connection
between Base Station and router
LAN and WAN LEDs are
flashing
LAN and WAN LEDs
not on
Data can’t automatically
distinguish between users
Advanced Setting
(Assigning a Static IP Address to your Base Station)
1 Press reset button, and hold until both
LAN and WAN LED lights begin to flash
at the same time.
2 Connect the Base Station directly
to a personal computer.