RELAXZEN 60-2970 User manual

MODEL 60-2970
OPERATION MANUAL
FULL BACK AND NECK SHIATSU AND ROLLING MASSAGE
CUSHION WITH HEAT
Relaxzen is a Trademark of Comfort Products, Inc.
™
IMPORTANT: Please read instrucons carefully before using. Retain for future
reference.
For fastest service on claims, requests for replacement parts, or quesons please visit
our website at www.comfortproducts.net/support or e-mail
[e-mail].
Keep your sales receipt as documentaon of your ownership.

CONTENTS
• Model 60-2970 Full Back and Neck Shiatsu and Rolling Massage Cushion with
Heat (with Controller)
• 12V Adapter
• The cover for the neck massager can be removed and washed.
2
ATTENTION
While it is unlikely that a massager will help with chronic pain, it can have some
therapeuc effect on your body when used correctly. However, used in excess or
inappropriately it can cause injury. Repeated pressure or vibraon in the same
area can cause soreness or even more severe muscle damage. Electronic
massagers should be used in moderaon, and should not be used for long periods
of me. However, if you follow a few simple rules your experience with your new
massager can be safe and relaxing.
Please read all the safety instrucons and warnings in our manual before using this
product.
• First me users should limit their first session to 5 minutes or less, to allow
your body to adjust to the experience.
• Never sleep with a massager on. When you sleep, your sensivity to pain
decreases and you could be severely injured before you wake up.
• To avoid pinching, do not lean on the back massage mechanism in the cushion
when adjusng your body posion.
• DO NOT use spot Shiatsu with heat for the back in one area for more than 3
minutes.
• Only gentle force should be exerted against the unit in order to eliminate risk
of injury.
• You may soen the massage pressure by placing a towel between yourself
and the unit.

SETUP
1. Place the massager on a chair and secure it by fastening the elasc straps
around the back of the chair.
2. Connect the adapter cable to the corresponding cable on the cushion.
3. Plug the adapter into an outlet.
4. Turn on the device using the controller (instrucons on page 5).
5. When finished place the controller in the pouch aached to the seat cushion.
6. Remove the adapter from the outlet when not in use.
• Do not setup or use the massager in a bathroom or similary wet/damp areas as
such an environment may reduce the lifespan of the massager mechanism.
• Ensure the massager is not exposed to direct sunlight or placed near sources of
heat.
• Do not use the product on any wooden surfaces as the zipper may scratch the
surface.
Note: This product produces a warming heat. It is not intended to be used for
therapeuc heang. Please allow a few minutes to reach maximum temperature.
3

SAFETY INSTRUCTIONS - READ BEFORE OPERATING
1. This product is not intended for medical use, nor shall it be used as a substute
for medical aenon. The product is solely intended to provide a back massage.
2. This product is not to be used by children or invalids without adequate adult
supervision.
3. Consult your doctor prior to using this product if:
- you are pregnant
- you are fied with a cardiac pacemaker, implant or other aid
- you are suffering from diabetes
- you have a circulatory disorder
- you have any concerns regarding your health
4. Do not use if you have skin disorders or open wounds.
5. Do not use on swollen or inflamed areas.
6. Do not use in bed, or while you sleep.
7. Disconnue use immediately should you feel any discomfort or pain.
8. Never leave the product unaended, especially if children are present.
9. Do not use near open flames.
10. Never cover the product when it is in operaon.
11. The massager will switch off automacally aer 15 minutes. Please rest the
unit for 15 minutes before using it again. Extensive use could lead to excessive
heang, wear and tear and shortened life of the product.
12. The device has an overheang protecon system. If device fails to start, please
allow 15-30 minutes for it to cool down before restarng.
13. Remove adapter from socket when not in use.
14. To minimize risks of electric shock, do not use on wet skin.
15. Keep product away from moisture. Do not use if the product or any of its
components or accessories are damp or wet.
16. Always keep the machine clean; do not apply loons, creams, etc. on your skin
prior or during use.
17. This product is intended for indoor use only.
18. Do not aempt to dismantle or repair the product.
19. Store in a safe storage area. Never aempt to use if the massager vest or the
electric cord might have been damaged during storage.
Failure to observe the above instrucons may constute misuse of the product
and can cause serious injury or burns.
4

Massage Area Buons:
Select full, upper, or
lower back to designate
the area covered by the
massage.
Rolling Buon:
In this mode the massagers
move up and down the
back but do not rotate.
NOTE: Connuing to press
and release the rolling buon
will move the massage heads
closer or farther apart.
Spot Buon:
While in shiatsu mode, press
to keep the massagers in one
place (while sll rotang). Use
the arrow buons to adjust
the posion up or down.
Neck Heat Buon:
Press to acvate heat in the
neck area. The heat cannot
be turned on if the neck
massage funcon is not
acvated.
Heat Buon:
Press to acvate heat in the
back area. The heat cannot
be turned on if the back
massage funcon is not
acvated.
Shiatsu Buon:
Press to turn the shiatsu
funcon on/off.
Vibraon Buon:
Press to acvate the seat
vibraon. Press again to
change from low to high
and a third me to shut
off.
Timer Buon:
Press to set the massage me
at 5, 10, or 15 minutes.
Neck Buon:
Press to acvate neck
massage. Press again to
reverse the rotaon and
a third me to shut off.
Use the arrow buons to
adjust the posion up or
down.
CONTROLLER INSTRUCTIONS
Power Buon:
Press to turn the device on and off.
5
NOTE: When ON/OFF buon is pressed for first-me use, the massage mechanism will
automacally move to the lowest posion before starng a massage program. The
massage mechanism will always return to this lowest posion aer the device has
been turned off (during this L.E.D. lights will blink). If electrical supply is interrupted,
the mechanism will revert to the lowest posion when power is restored.

TROUBLESHOOTING GUIDE
CARE AND CLEANING INSTRUCTIONS
snoituloStluaF
Massage heads rotating at
reduced speed.
The load on the massage heads is excessive. Reduce
load and try again.
Massage heads only rotate in
the upper or lower region.
The massage has been activated for the upper or
lower back region. Press the 'Full Back' button to
change regions.
Device switches off suddenly Device may have been in use for 15mins. Auto-shut-
off function activated. Continue using by pressing the
‘On’ button after resting the unit for 15mins.
Over-heat protection function activated. Device is
switched off for your safety. Please rest device for 15-
30mins before restarting.
Device fail to start Check if device has been used for more than 15mins.
If so, let device rest for 15mins before continuing.
Device may require longer time to cool in warmer
environments.
Check if adapter is plugged into socket.
Check if adapter output is connected to device
power inlet wire.
Jerky motion of massage heads /
Vibrations from device
Excessive pressure may have been applied onto the
device. Reduce the load and try again.
Infra-red lights are on but no
motion from massage heads
Device may be jammed. Remove pressure / load
from the device and press the 'Full Back' button to try
again.
6
1. Do not wash in washing machine or immerse the product or the adapter in water.
2. Always switch off before cleaning and remove the adapter from the socket with
clean, dry hands.
3. The massager should be wiped with a slightly moist cloth and dried thoroughly. Do
not wipe the product with alcohol or harsh chemicals such as thinner or bleach.
4. Do not overstretch the elasc back straps.
5. Keep away from heat, fire or exposure to direct sunlight.
6. Do not apply excessive pressure or impact onto massager/massage heads.
Applicaon of a direct force in excess of 110 lbs. may damage your massager and
invalidate your warranty. Refrain from over usage of the device.
7. Store the massager in a cool, dry place out of reach of children.
8. Avoid contact with sharp edges or pointed objects which might cut or puncture the
fabric surface.
9. The cover for the neck massager can be removed and washed.

WARRANTY
Relaxzen is a Trademark of Comfort Products, Inc.
™
Comfort Products warrants this product to be free from defects in material and
workmanship for 1 year.This warranty is made by Comfort Products only to the
original end-user customer acquiring the product directly from Comfort Product’s
authorized dealers as shown by the original sales receipt. Any problems arising
from misuse, aempts to repair, dropping or extreme wear are not covered by this
warranty. If you experience any problems, or have any quesons regarding the
operaon of this unit, please visit www.comfortproducts.net/support. This warranty
applies only to end-user customers in the United States. For claims or quesons
concerning this warranty, please visit www.comforproducts.net/support or email
[email protected].
For claims, requests for parts, or
quesons, please visit our website at:
www.comfortproducts.net/support
or e-mail:
[e-mail]
Keep your sales receipt as documentaon
of your ownership.
7
Comfort Products, Inc.
122 Gayoso Avenue, Suite 101
Memphis, TN 38103
Product made in China.
www.comfortproducts.net