QUESTIONS AND ANSWERS
When to use Reliefband®?
You can use your Reliefband®either before or after your nausea, retching
and vomiting symptoms start, and leave it on for as long as your
symptoms last. If you are highly susceptible to motion sickness, apply
Reliefband®at least 30 minutes before a motion sickness event (e.g.,
riding in a car, airplane or boat).
How can I be sure I’ve found the area for maximum stimulation?
After the device is turned on, move it slightly up or down, and side to side
on the wrist until a “tingling” feeling is felt. You will feel a tingling
sensation in your palm and/or middle ngers when Reliefband®is in the
proper wrist location. Stimulation will cycle every 4 seconds.
If little or no tingling is felt after moving the device around, then increase
the power level. This device has ve levels of stimulation: 1, 2, 3, 4 and 5
(level 5 is the highest setting). If you are at level 5, curl your ngers
slightly and bend your wrist up. When stimulation is felt, then secure
the band.
Try the band on the opposite wrist. Use it on the wrist where you feel the
most tingling. Increase the power setting to the highest comfortable
setting for maximum relief.
On which wrist should I wear Reliefband®?
Wear it on the wrist that gives you the greatest tingling in the hand at the
lowest stimulation level.
Is dry or sensitive skin a problem?
For dry skin, the gel may be lightly applied more often.
If you have especially sensitive skin, switch wrists every 2-3 hours.
Be sure to re-apply gel as directed.
How long will the batteries last?
The batteries should last for about 150 hours of total use at power level 3,
less time at higher power levels. Battery life depends on individual usage
of product and brand of batteries.
There are many dierent brands of batteries, each giving somewhat
dierent battery life performance. Some batteries last a long time for
occasional use, other batteries last longer for more frequent use. Try
dierent brands to determine which brand works best for how you use
the device.
How do I know when the batteries are getting low?
The low battery light (see Figure 1) on the display will ash slowly to let
you know when the batteries are low. At this time, about 10 hours use
remains depending on the power level used and how long you have
used the device.
Green Light Flashing (No stimulation is felt)
Move Reliefband® around the underside of the wrist. Check for proper
placement. Increase the power setting. Re-apply a small amount of gel.
Be sure gel is rubbed into a sheen. Be sure the strap is secure around the
wrist. Be sure green light is ashing at one of the 5 power settings.
No Lights Flashing
Check that device is on. You should see a green ashing light at one of
the 5 power settings (1-5). Turn device OFF and reactivate. Batteries may
be drained.
For additional FAQ, please go to Reliefband.com
Situation Recommended Solution
TROUBLE SHOOTING
The Troubleshooting Chart below will help to assist you in handling
situations that may arise while you use the product.
Green Light Flashing
(No Stimulation is felt)
Move Reliefband® around the underside of
the wrist. Check for proper placement.
Increase the power setting. Re-apply a
small amount of gel. Be sure gel is rubbed
into a sheen. Be sure the strap is secure
around wrist. Be sure green light is ashing
at one of the 5 power settings.
No Lights Flashing Check that device is on. You should see
green ashing light at one of the 5 power
settings (1-5). Turn device OFF and
reactivate. Batteries may be drained (see
disposal Information section).
Low battery light ashing The ashing light indicator (see gure 1)
indicates a low battery. Restart unit to see if
power remains. Set the unit at a lower
setting. If the ashing light continues to
ash, the batteries are running out of power.
LIMITED WARRANTY STATEMENT - Model: Reliefband®1.5
Reliefband® Technologies warrants each new Reliefband® (exclusive of
batteries) to be free from material defect in workmanship and materials for
sixty (60) days from the date of purchase, the“Warranty Period.” This limited
warranty is subject to (a) the customer notifying Reliefband® Technologies
within sixty (60) days of the date of purchase of any material defect in the
Reliefband® workmanship and materials (“Defective Product”) during the
Warranty Period, and (b) the customer returning the Defective Product to
Reliefband® Technologies. Contact Reliefband® Technologies at 877-735-2263
for return or replacement of Defective Product.
Reliefband® is indicated for nonprescription (over-the-counter) use in relief of
nausea, retching and vomiting. Reliefband® may not be eective for every
person because treatment outcomes vary and are dependent upon a myriad
of patient proles and characteristics. Reliefband® Technologies’ obligation
under this Limited Warranty is expressly limited solely and exclusively to the
replacement of the Defective Product.
THE LIMITED REPRESENTATIONS AND WARRANTIES SET FORTH HEREIN ARE
RELIEFBAND TECHNOLOGIES’ SOLE REPRESENTATIONS AND WARRANTIES
WITH RESPECT TO RELIEFBAND® OR ANY OTHER SUBJECT MATTER HEREOF
AND ARE GIVEN IN LIEU OF ANY AND ALL OTHER REPRESENTATIONS OR
WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT
LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR
SUITABILITY FOR A PARTICULAR PURPOSE. THE REMEDIES AFFORDED TO
CUSTOMER FOR ANY BREACH OF WARRANTY WILL BE LIMITED TO THOSE SET
FORTH HEREIN TO THE EXCLUSION OF ANY AND ALL OTHER REMEDIES.
CUSTOMER WILL NOT BE ENTITLED TO PUNITIVE, INCIDENTAL,
CONSEQUENTIAL OR SPECIAL DAMAGES, INCLUDING WITHOUT LIMITATION
CUSTOMER’S DENTAL AND MEDICAL COSTS, AS A RESULT OF A DEFECTIVE
PRODUCT. NO AGREEMENT VARYING OR EXTENDING THE FOREGOING
WARRANTIES, REMEDIES OR THIS LIMITATION WILL BE BINDING ON EITHER
PARTY UNLESS MEMORIALIZED IN A WRITING SIGNED BY BOTH PARTIES.
Some jurisdictions do not allow the exclusion or limitation of special, indirect,
incidental or consequential damages, so the above limitation or exclusion
may not apply to you.
This warranty shall not apply to any Defective Product that has been
tampered with or repaired and/or altered by someone other than a
duly-authorized Reliefband Technologies’representative. Further, this
warranty shall not apply to any Defective Product where the defect has been
caused by customer negligence, mishandling or any customer use contrary
to the enclosed instructions or customer use inconsistent with the stated
purpose.
This warranty is expressly limited solely to the original purchaser and does not
extend or confer any rights to any transferee, assignee, or subsequent
purchaser or user of a Defective Product. Reliefband® Technologies’liability for
all claims, (whether based on contract, tort, breach of warranty, or otherwise),
which may arise in connection with the purchase and use of any Defective
Product is limited to the purchase price paid by the original purchaser.
