Remington HH-150T-DFV Manual

© 2014 Pinnacle Products International, Inc.
668 Stony Hill Road #302 Yardley, PA 19067 USA Toll Free (800)-641-6996
Fax: [phone] :HEZZZUHPLQJWRQKHDWHUFRP(PDLOLQIR#SLQQDFOHLQWFRP
&21680(55($'$1'6$9(7+(6(,16758&7,216
*(1(5$/+$=$5':$51,1*
5($'$1'81'(567$1'$//2)7+(,16758&7,216,17+,60$18$/
%()25($66(0%/,1*67$57,1*256(59,&,1*7+(+($7(5Be sure to comply with the
instructions and warnings provided with this heater. Failure to comply can result in fire or explosion
that can cause property loss, bodily injury, or loss of life. Only persons who can follow and
understand these instructions should operate or service this heater. If you need heater info; such as
an operating manual, labels, etcetera, contact Pinnacle Products International at 800-641-6996.
DANGER
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$/7(5$7,21255(3$,5This is an unvented portable heater that uses air (Oxygen) from within
the area in which it is used. Failure to provide adequate combustion and ventilation air will result in
asphyxiation, carbon monoxide poisoning, bodily injury or death. Refer to “Ventilation” on Page 6.
DANGER
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70-400-0100-14

NEVER LEAVE HEATER UNATTENDED WHILE BURNING OR
WHILE CONNECTED TO A POWER SOURCE
© 2014, Pinnacle Products International, Inc. Dual Fusion Forced Air Heater User’s Manual
1
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SafetyInformation.............................................1-2
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Assembly..........................................................4-5
Operation..........................................................6-7
Ventilation.............................................................6
Storage.................................................................8
Wiring Diagram..................................................10
Troubleshooting Guide.......................................11
Exploded View...................................................12
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Warranty.............................................................15
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),5(%851,1+$/$7,21$1'(;3/26,21+$=$5'Keep combustibles such
as; building materials, paper or cardboard a safe distance away from the heater
as recommended by these instructions. Never use the heater in spaces which contain products
such as; gasoline, solvents, paint thinners, dust particles, volatile or airborne combustibles or any
unknown chemicals. This is an unvented portable heater. It uses air (Oxygen) from the area in
which it is used. Adequate combustion and ventilation air must be provided. Refer to “Ventilation” on
page 6. Bulk fuel storage should be a minimum of 25 feet from heater.
WARNING
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Failure to comply with the precautions and instructions provided with this heater can result in death,
serious bodily injury, property loss or damage from the hazards of fire, soot production, explosions,
burns, asphyxiation or carbon monoxide poisoning. Only persons who can read and understand
these instructions should use or service this heater.
WARNING
0$66$&+86(7765(6,'(176Massachusetts state law prohibits the use of this heater in
any building which is used in whole or in part for human habitation. Use of this heating device in
Massachusetts requires local fire department permit (M.G.L.C. 148, Section 10A).
1(:<25.&,7<5(6,'(176The New York City Fire Code prohibits the storage, handling
and use of kerosene fueled heaters for space heating. Any person violating that provision may be
punished by a fine up to $10,000 and a term of imprisonment of up to 6 months.
Look for this icon throughout the manual for helpful tips on how to
assemble, use and clean your DFV Heater.
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WARNING
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$87+25,7,(6+$9,1*-85,6',&7,21
&$/,)251,$5(6,'(176This product contains chemicals, including lead, known
to the State of California to cause birth defects or other reproductive harm.
Wash hands after handling.
WARNING

NEVER LEAVE HEATER UNATTENDED WHILE BURNING OR
WHILE CONNECTED TO A POWER SOURCE
© 2014, Pinnacle Products International, Inc. Dual Fusion Forced Air Heater User’s Manual
2
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The products described in this manual are
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Kerosene forced air heaters are primarily
intended for use for temporary heating of
buildings under construction, alteration or repair.
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products of the heater enter the heated space.
This appliance is rated at 98% combustion
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carbon monoxide.
Carbon monoxide is toxic. Humans can tolerate
only small amounts of carbon monoxide and so
precautions should be taken to provide proper
ventilation. Failure to provide proper ventilation
in accordance with the instructions in this manual
can result in death.
People with breathing problems should consult a
physician before using this heater.
Early signs of carbon monoxide poisoning
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ventilation / carbon monoxide poisoning are:
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If you experience any of these symptoms:
*(7)5(6+$,5$721&(Have your heater
serviced and check for proper ventilation. Some
people are more affected by carbon monoxide
than others. These include: pregnant women,
those with heart or lung problems, anemia or those
under the influence of alcohol or at high altitudes.
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ALWAYS use only the electrical power (voltage and
frequency) specified on the model plate of the heater.
ALWAYS use only three-prong, grounded outlet and
extension cord.
ALWAYS use only 14 AWG or better extension cord.
ALWAYS unplug the heater when not in use.
ALWAYS install the heater so that it is not directly
exposed to water spray, rain, dripping water, or wind.
NEVER use fuels such as gasoline, benzine, paint
thinners or other oil compounds in this heater.
NEVER refill the heater’s fuel tank while the
heater is operating or still hot. This heater is
EXTREMELY HOT while in operation.
NEVER block air inlet (rear) or air outlet (front).
NEVER use duct work in front or rear of heater.
NEVER move or handle heater while still hot.
NEVER transport heater with fuel in tank.
NEVER use with an external fuel tank.
Keep all combustible materials away from this heater.
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ALWAYS locate heater on a stable and level surface.
If your heater is equipped with a thermostat,
once it is plugged in, it can start at anytime in
accordance with the thermostat setting.
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WARNING

NEVER LEAVE HEATER UNATTENDED WHILE BURNING OR
WHILE CONNECTED TO A POWER SOURCE
© 2014, Pinnacle Products International, Inc. Dual Fusion Forced Air Heater User’s Manual
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Features
Model # ++7')9 ++7')9
Rating: Btu/Hr 120,000 / 150,000 170,000 / 220,000
Fuel Consumption: Gal/Hr 0.91 / 1.14 1.29 / 1.67
Fuel Tank Capacity: Gallons 10 
Pump Pressure: PSI 71 / 111 
Volts: AC/Hz 120VAC ~ 60 Hz 120VAC ~ 60 Hz
Amps 1.7 1.7
Phase 1Ø 1Ø
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Models: HH-150T-DFV / HH-220T-DFV
Figure 1
Control PanelShell
Wheel Fuel Gauge
Fuel Cap
Fuel Tank Drain Plug
Support Frame
Power Cord
Rear Handle
Rear Guard
Front Safety
Guard
Front Handle

NEVER LEAVE HEATER UNATTENDED WHILE BURNING OR
WHILE CONNECTED TO A POWER SOURCE
© 2014, Pinnacle Products International, Inc. Dual Fusion Forced Air Heater User’s Manual
4
- Remove the heater and all packaging
materials from the shipping carton. Tools Needed:
- Phillips Head Screw Driver
- 8 mm open end wrench
- 19 mm open end wrench
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60 mm Screws (8) PP6FUHZV 8 mm Nuts (10) Tires (2)
Safety Guard (1) Axle Nuts (2) Spacers (2) Spare Drain Plug (1)
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Axle
Rear Handle
Wheel Support Frame
Tip: Be sure to remove the axle from the
side of the Styrofoam packaging. Tip: Use a power screwdriver and
locking wrench for easier assembly.
Front Handle

NEVER LEAVE HEATER UNATTENDED WHILE BURNING OR
WHILE CONNECTED TO A POWER SOURCE
© 2014, Pinnacle Products International, Inc. Dual Fusion Forced Air Heater User’s Manual
1. Insert axle through holes in wheel support.
2. Slide then spacer onto axle.
 Slide wheel onto axle with the air valve facing
out and hold in place with the axle nuts. (See
Figure 2).
4. Place heater on wheel support frame and line
up holes on the fuel tank lip.
5. Attach front handle with (4) long screws
(50 mm) and (4) nuts through the second and
third hole from the front on both sides of the
tank lip and wheel support frame and tighten
firmly.
6. ,QVHUWVKRUWVFUHZVPPWKURXJKWKH
first hole the front of in the tank lip and tighten
firmly. Make certain all (6) screws are secure.
7. Attach rear handle with (4) long screws (50
mm) and (4) nuts through the first and second
hole from the rear on both sides of the tank
lip and wheel support frame and tighten
firmly.
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Figure 2
Axle
Axle Nut
Spacer
Tire
Wheel Support Frame
5
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Handle
Wheel Support Frame
Safety Guard

NEVER LEAVE HEATER UNATTENDED WHILE BURNING OR
WHILE CONNECTED TO A POWER SOURCE
© 2014, Pinnacle Products International, Inc. Dual Fusion Forced Air Heater User’s Manual
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For optimal performance of this heater, it is
strongly suggested that 1-K kerosene be used.
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eliminate contaminants, such as sulfur, which can
cause a rotten egg odor during the operation of
the heater. Using diesel fuel can cause excess
soot production. Do not use Bio-Diesel as this
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DO NOT use any fuel that is not approved above.
- NEVER use fuel such as, benzene, alcohol, white
glass, camp stove fuel, paint thinners, or other oil
compounds in this heater. THESE ARE VOLATILE
FUELS THAT CAN CAUSE A FIRE OR
EXPLOSION.
- NEVER store kerosene in the living space.
Kerosene should be stored in a well ventilated area
outside the living area.
- NEVER store kerosene in direct sunlight or near a
source of heat.
- NEVER use kerosene that has been stored from
one season to the next. Kerosene deteriorates
over time. OLD KEROSENE WILL NOT BURN
PROPERLY IN THIS HEATER.
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- $/:$<6 provide a fresh air opening in the heated
space of at least three square feet (2,800 sq. cm)
for each 100,00 Btu / Hr. of heater output. Provide
a larger opening if more heaters are being used.
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HH-150T-DFV HH-220T-DFV
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CAUTION
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WARNING

NEVER LEAVE HEATER UNATTENDED WHILE BURNING OR
WHILE CONNECTED TO A POWER SOURCE
© 2014, Pinnacle Products International, Inc. Dual Fusion Forced Air Heater User’s Manual
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1. Fill the tank with kerosene or other approved
fuel until needle on fuel gauge points to “F”.
2. Replace fuel cap and tighten firmly.
 Connect the heater to a three prong
(grounded) power source. You must use a
three prong (grounded) extension cord that
is at least 6 feet long and is a minimum of 14
AWG rating.
4. Press the power button to power on the
heater.
5. Select BTU output setting using BTU HI / LO
buttons.
6. Select desired temperature using temperature
HI / LO buttons.
7. The heater will ignite once the temperature
setting is higher than the ambient
temperature in the space.
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- To stop the heater, move the power switch to
the “Off” position and unplug the power cord.
- To restart the heater; wait 10 seconds and
follow ignition steps.
Control Panel:
7
TIP: If the heater does not ignite; press
power button to power off the heater,
check steps 1-3 above and press power
button to power ON the heater.
TIP: If the heater does not ignite, the
thermostat may be set too low. Increase
the temperature to a higher setting until the
heater ignites.
°F °F
Figure 4

NEVER LEAVE HEATER UNATTENDED WHILE BURNING OR
WHILE CONNECTED TO A POWER SOURCE
© 2014, Pinnacle Products International, Inc. Dual Fusion Forced Air Heater User’s Manual
Maintenance
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1. Drain fuel through the drain plug in the bottom
of the fuel tank.
2. To remove the drain plug, pull the plug grip
downward and remove the seal head from the
drain hole in the tank. (See Figure 5)
 Using a small amount of kerosene, rinse and
swirl the kerosene inside of the fuel tank,
empty the tank fully.
4. To replace the drain plug; push the drain head
fully into the drain hole and secure by pushing
the seal cap fully into the head hole.
(See Figure 6)
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Service:
DO NOT TAMPER WITH THE UNIT. HAVE
A COMPETENT SERVICEMAN MAKE ANY
NECESSARYADJUSTMENT OR REPAIRS.
Use only original equipment parts. The use of
alternate or third party components can cause unsafe
operating conditions and will void your warranty.
We suggest following a maintenance schedule as follows:
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Flush tank every 200 hours of operation or as needed.
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Drain Plug
Drain Plug Grip
(Pull Down)
Figure 5
Figure 6
Drain Plug
Fuel Tank
Seal Head
Head Flange
Seal Cap
8
TIP: To order OEM parts call (800)-641-6996
TIP: Follow the long term storage
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WARNING

NEVER LEAVE HEATER UNATTENDED WHILE BURNING OR
WHILE CONNECTED TO A POWER SOURCE
© 2014, Pinnacle Products International, Inc. Dual Fusion Forced Air Heater User’s Manual
Maintenance
Service (Continued):
)$1%/$'(6
Blades should be cleaned at least once per
heating season, depending on conditions.
Remove all accumulated dust and dirt with a
damp cloth, taking care not to bend any of the
fan blades. Be sure the blades are dry before
re-starting the heater. For fan assembly removal
see Figure 7.
)8(/),/7(5
The fuel filter should be cleaned at least twice
per heating season. Clean the filter by rinsing
it in clean 1-K Kerosene. Contaminated fuel
could make cleaning the fuel filter necessary
immediately.
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63$5.3/8*
Clean and re-gap every 600 hours of operation, or
replace as needed. After removing the spark plug,
clean the terminals with a wire brush. Re-gap the
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3+272&(//
The photocell should be cleaned using a cotton
swab dipped in alcohol or water at least once
per heating season, or more depending on
conditions. See Figure 10.
Figure 7 Fan Blade
Motor Shaft
Set Screw
Figure 8
Fuel Filter
Fuel Line
Figure 9
Ignitor Wire
Spark Plug
*DSPP
Burner Head
XX
Figure 10
Photocell Photocell lens
Photocell Wire
9
Motor
Siroco Fan
Fuel Tank

NEVER LEAVE HEATER UNATTENDED WHILE BURNING OR
WHILE CONNECTED TO A POWER SOURCE
© 2014, Pinnacle Products International, Inc. Dual Fusion Forced Air Heater User’s Manual
:LULQJ'LDJUDP
Maintenance
12==/(6
Nozzles should be cleaned or replaced at least
once per heating season. Contaminated fuel could
make this necessary immediately. To clean dirt
from nozzle, blow compressed air through nozzle
front. It may be necessary to soak the nozzle in
1-K kerosene to loosen any dirt particles.
Figure 11
Nozzle
Nozzle Face
Burner Head
10
Dispenser
CN5
CN2CN4
CN3
CN1
MotorIgniterP-SolPump
AC 250V/3A
TNR1
XC1
RY1
RY3
RY2
TNR2
R-1 R-2
C-1
TR-1
U-1
CN8
JP3
JP1
D-6
D-8
D-7
R7R6Q1
C6
R5R4
T1
D1
D2
D3
D4 C2
D5 JP2
U2
C4
CN6
C5
RTH
CN7
CDS
C3
Black
White
Blue
Red
Red
Yellow
Blue
Red
Brown Green
Blue
Black
Black
Black
Blue
Blue
Black
Black
Condensor
Power
Ignitor
Pump
Motor
Photocell
Thermistor
PCB
Limit Control
Figure 12

NEVER LEAVE HEATER UNATTENDED WHILE BURNING OR
WHILE CONNECTED TO A POWER SOURCE
© 2014, Pinnacle Products International, Inc. Dual Fusion Forced Air Heater User’s Manual
11
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/RFDWLQJ<RXU6HULDO1XPEHU
Your serial number can be found on a white label on the right side cover of your heater. It will begin
ZLWKGLJLWVWKHOHWWHU³+´IROORZHGE\GLJLWV)RU([DPSOH++DYH\RXU6HULDO1XPEHU
ready before calling customer service at 800-641-6996.
Problem Possible Cause Solution
Heater Ignites, but main PCB shuts
off after a short period of time.
LED display shows “E1”.
1. 'LUW\LQSXWRXWSXWRUOLQW¿OWHU
2. 'LUW\IXHO¿OWHU
 Nozzle is dirty.
4. Photocell lens is dirty.
5. Photocell not installed properly.
6. Photocell is defective.
7. Improper electrical connection
between main PCB and photocell.
1. &OHDQUHSODFHDLURUOLQW¿OWHU
2. &OHDQUHSODFHIXHO¿OWHU
 Clean / replace Nozzle.
4. Clean / replace photocell.
5. Adjust photocell position
6. Replace photocell
7. Check wiring connections.
Heater will not operate or motor
runs for a short time.
LED display shows “E1”.
1. No kerosene in the fuel tank.
2. Corroded spark plug or incorrect
plug gap.
 'LUW\IXHO¿OWHU
4. Dirty nozzle.
5. Moisture in fuel tank.
6. Improper electrical connection
between transformer and circuit
board.
7. Ignitor wire not connected to spark
plug.
8. Defective ignitor.
1. Fill tank with fresh kerosene.
2. Clean / replace spark plug.
 &OHDQUHSODFHIXHO¿OWHU
4. Clean / replace nozzle.
5. Rinse fuel tank with clean, fresh
kerosene.
6. Inspect all electrical connections.
7. Re-attach ignitor wire to spark plug.
8. Replace ignitor.
Fan does not operate when heater
is plugged in and power switch is
in the “ON” position. LED display
shows “E1” or “E2”.
1. Thermostat is set too low.
2. Broken electrical connection
between main PCB and motor.
1. Rotate thermostat to a higher
setting
2. Inspect all electrical connections.
Poor combustion and / or excess
soot production. 1. 'LUW\LQSXWRXWSXWRUOLQW¿OWHU 2. 'LUW\IXHO¿OWHU
 Poor quality of fuel.
4. PSI is too high or too low.
1. &OHDQUHSODFHDLURUOLQW¿OWHU
2. &OHDQUHSODFHIXHO¿OWHU
 Flush fuel tank and refuel heater.
4. Use proper pressure.
Heater does not turn on and the
lamp is not lit. 1. Temperature limit sensor has overheated.
2. No electrical power.
 Fuse is blown.
4. Improper electrical connection
between temperature limit sensor
and circuit board.
1. Push power switch to “OFF and
allow heater to cool for 10 minutes.
Restart heater.
2. Check power cords for proper
connection and test the power
supply.
 Check / replace the fuse.
4. Inspect all electrical connections.

NEVER LEAVE HEATER UNATTENDED WHILE BURNING OR
WHILE CONNECTED TO A POWER SOURCE
© 2014, Pinnacle Products International, Inc. Dual Fusion Forced Air Heater User’s Manual
([SORGHG9LHZ
12

NEVER LEAVE HEATER UNATTENDED WHILE BURNING OR
WHILE CONNECTED TO A POWER SOURCE
© 2014, Pinnacle Products International, Inc. Dual Fusion Forced Air Heater User’s Manual

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1Front Shell 70-001-5100 70-001-5105
2
Upper Shell 70-001-5010 70-001-5010
4 Combustion Chamber 70-011-1000 70-011-1010
5 Control PCB 70-027-1000 70-027-1000
6 Power PCB Case 70-027-1250 70-027-1250
7 PCB Lead Wire 70-027-1020 70-027-1020
8 Nozzle 70-015-1000 70-015-1010
9 Air Dispenser  
10 Burner Head 70-014-1000 70-014-1000
11 Fuel Line Nipple 70-014-1100 70-014-1100
12 Spark Plug 70-052-1000 70-052-1000
 Limit Control 70-019-1000 70-019-1000
14 Limit Control Bracket 70-019-1010 70-019-1010
15 Photocell 70-016-1000 70-016-1000
16 Photocell bracket 70-016-1010 70-016-1010
17 Air Draft Tube  
18 Duct Bracket  
19 Sirroco Fan 70-060-0001 70-060-0001
20 Duct Assembly  
21 Motor Assembly 70-020-1000 70-020-1000
22 Motor Supporter 70-020-1010 70-020-1010
 Blower Fan 70-024-1000 70-024-1000
24 Fan Guard 70-016-1000 70-016-1000
25 Ignitor  
26 Side Cover 70-008-1100 70-008-1100
27 Power Cord  
28 Return Fuel Line  
29 Intake Fuel Line  
 Fuel Pump 70-400-0100 70-400-0100

NEVER LEAVE HEATER UNATTENDED WHILE BURNING OR
WHILE CONNECTED TO A POWER SOURCE
© 2014, Pinnacle Products International, Inc. Dual Fusion Forced Air Heater User’s Manual
3DUWV/LVW
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 Fuel Gauge 70-007-0215 70-007-0216
 Fuel Cap 70-006-0120 70-006-0120
 Fuel Tank 70-002-1000 70-002-1100
 Fuel Filter  
 Drain Plug 70-002-0105 70-002-0105
 Rear Handle  
 Wheel Support Frame 70-041-1000 70-041-1100
 Front Handle  
 Handle Bolts  
40 Wheel 70-041-1400 70-041-1400
41 Wheel Axle 70-041-1500 70-041-1510
42 Wheel Bushing 70-041-1510 70-041-1510
 Wheel Nut 70-041-0550 70-041-0550
44 Safety Guard 70-016-1000 70-016-1000
14

NEVER LEAVE HEATER UNATTENDED WHILE BURNING OR
WHILE CONNECTED TO A POWER SOURCE
© 2014, Pinnacle Products International, Inc. Dual Fusion Forced Air Heater User’s Manual
/,0,7(':$55$17<
Pinnacle Products International, Inc. warrants this heater
to the original retail purchaser only, to be free from defects
in material and workmanship for a period of one (1) year
from the date of initial purchase. This product must be
properly installed, maintained and operated in accordance
with the instructions provided.
Pinnacle Products International, Inc. requires reasonable
proof of your date of purchase from an authorized retailer
or distributor. Therefore, you should keep your sales slip,
invoice or cancelled check from the original purchase.
This Limited Warranty shall be limited to the repair or
replacement of parts, which prove defective under normal
use and service within the warranty period, and which
Pinnacle Products International , Inc. shall determine at
its reasonable discretion.
This warranty does not apply to products purchased for
rental use.
This Limited Warranty does not cover any failures or
RSHUDWLQJGLI¿FXOWLHVGXHWRQRUPDOZHDUDQGWHDUDFFLGHQW
abuse, misuse, alteration, misapplication, improper
installation or improper maintenance and service by you
or any third part. Failure to perform normal and routine
maintenance on the heater, shipping damage, damage
related to insects, birds or animals of any kind, and damage
due to weather conditions are also not covered.
In addition, the Limited Warranty does not cover damage
WRWKH¿QLVKVXFKDVVFUDWFKHVGHQWVGLVFRORUDWLRQUXVWRU
other weather damage, after purchase.
All transportation costs for the return of damaged product
or parts will be the responsibility of the purchaser.
Upon receipt of damaged item, Pinnacle Products
International, Inc. will examine the item and determine if
defective. Pinnacle Products International, Inc. will repair
or replace and return the item, freight pre-paid.
If Pinnacle Products International, Inc. ¿QGVWKHLWHPWR
be in normal operating condition, or not defective the item
will be returned freight collect. This Limited Warranty is in
lieu of all other express warranties. Pinnacle Products
International, Inc. disclaims al warranties for products that
are purchased from sellers other than authorized dealers or
distributors.
AFTER THE PERIOD OF THE ONE (1) YEAR EXPRESS
WARRANTY EXPIRES, Pinnacle Products International,
Inc. DISCLAIMS ANY AND ALL IMPLIED WARRANTIES,
INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
APPLICATION. FURTHER, Pinnacle Products International,
Inc. SHALL HAVE NO LIABILITY WHATSOEVER TO PURCHASER
OR ANY THIRD PARTY FRO ANY SPECIAL, INDIRECT, PUNITIVE
INCIDENTAL, OR CONSEQUENTIAL DAMAGES. Pinnacle
Products International, Inc. assumes no responsibility for
any defects caused by third parties. This Limited Warranty
JLYHVWKHSXUFKDVHUVSHFL¿FOHJDOULJKWVDSXUFKDVHUPD\
have other rights depending upon where he or she lives.
Some states do not allow the exclusion or limitation of
special, incidental or consequential damages, or limitations
on how long a warranty lasts, so the above exclusion and
limitations may not apply to you.
Pinnacle Products International, Inc. does not authorize
any person or company to assume for it any other
obligation or liability in connection with the sale, installation,
use, removal, return or replacement of its equipment, and
no such representations are binding on Pinnacle Products
International, Inc.
Always be sure to specify the model number and serial
number when making any claim with Pinnacle Products
International, Inc. For your convenience, use the space
provided below to list this information.
Register Your Product Online at: http://www.remingtonheater.com/Product_Registration.php
Model #:________________________________
Serial #:________________________________
Date of Purchase: ________________________
15
/RFDWLQJ<RXU6HULDO1XPEHU
Your serial number can be found on a white label on the right side cover of your heater. It will begin with 2
GLJLWVWKHOHWWHU³+´IROORZHGE\GLJLWV)RU([DPSOH++DYH\RXU6HULDO1XPEHUUHDG\EHIRUH
calling customer service at 800-641-6996.