Reolink Duo User manual

@ReolinkTech https://reolink.com
EN/DE/FR/IT/ES
Sept 2021
QSG1_A
58.03.005.0023
Technical Support
If you need any technical help, please visit our ocial support site and contact our
support team before returning the products, https://support.reolink.com.
Technische Unterstützung
Wenn Sie Hilfe brauchen, kontaktieren Sie bitte Reolink Support Team zuerst, bevor Sie
Ihre Bestellung zurücksenden. Meiste Fragen oder Probleme können von unserem Online
Support Center beantwortet und gelöst werden: https://support.reolink.com.
Support technique
Si vous avez besoin d’aide, veuillez contacter Reolink avant de retourner votre produit.
La plupart des questions peuvent être répondues via notre centre de support en ligne à
l’adresse https://support.reolink.com.
Supporto Tecnico
Se avete bisogno di aiuto, le chiediamo gentilmente di contattare Reolink prima di
restituire il prodotto.La maggior parte delle domande può essere risolta tramite il nostro
centro di assistenza online all’indirizzo https://support.reolink.com.
Soporte técnico
Si necesita ayuda, comuníquese con Reolink antes de devolver su producto. La mayoría
de las preguntas se pueden responder a través de nuestro centro de soporte en línea en
https://support.reolink.com.
REOLINK INNOVATION LIMITED
FLAT/RM 705 7/F FA YUEN COMMERCIAL BUILDING 75-77 FA YUEN STREET MONG KOK KL
HONG KONG
Product Ident GmbH
EU REP
UK REP APEX CE SPECIALISTS LIMITED
Hoferstasse 9B, 71636 Ludwigsburg, Germany
Email: [e-mail]
Addr.: 89 Princess Street, Manchester, M14HT, UK
Email: [email protected]
Apply to: Reolink Duo
Operational Instruction

English English1 2
What's in the Box 2
Camera Introduction 3
Set up the Camera 5
Charge the Camera 7
Install the Camera 9
Safety Instructions of Battery Usage 15
Troubleshooting 16
Specication 17
NoticationofCompliance 17
What's in the Box
Pack of Screws
Camera StrapAntennas Mounting Plate
Surveillance
Sticker
Quick Start GuideUSB Cable Screwdriver
Mounting Hole
Template
EN
Content

English English3 4
2
1
1
2
21
1
2
2
Devices
Cloud
You haven't added any device. Please click
the"+"button in the top right corner to add
USB
θ
Camera Introduction
2
1
1
2
21
1
2
2
Devices
Cloud
You haven't added any device. Please click
the"+"button in the top right corner to add
USB
θ
Mic
Daylight Sensor
Antennas
Speaker
Micro SD Card Slot
Reset Button
Power Switch
*Press the reset button with a
pin to restore factory settings.
Lens
PIR Sensor
Infrared Lights
Spotlights
Mounting Bracket
Dierent states of the status LED:
Red Light: WiFi connection failed Blinking: Standby status
Blue Light: WiFi connection succeeded On: Working status

English English3 4
2
1
1
2
21
1
2
2
Devices
Cloud
You haven't added any device. Please click
the"+"button in the top right corner to add
USB
θ
Camera Introduction
2
1
1
2
21
1
2
2
Devices
Cloud
You haven't added any device. Please click
the"+"button in the top right corner to add
USB
θ
Mic
Daylight Sensor
Antennas
Speaker
Micro SD Card Slot
Reset Button
Power Switch
*Press the reset button with a
pin to restore factory settings.
Lens
PIR Sensor
Infrared Lights
Spotlights
Mounting Bracket
Dierent states of the status LED:
Red Light: WiFi connection failed Blinking: Standby status
Blue Light: WiFi connection succeeded On: Working status

English English5 6
Set up the Camera
Step 1 Scan to download the Reolink App from
the App Store or Google Play store.
Step 2 Loosen the screw and remove the cover, then turn on the power switch to power on
the camera.
Step 3 Launch the Reolink App, click the “ ” button in the top right corner to add the camera.
ScantheQRcodeonthedeviceandfollowtheonscreeninstructionstonishinitialsetup.
Step 1 Download and install the Reolink Client: Go to https://reolink.com > Support >
App&Client.
Step 2 Loosen the screw and remove the cover, then turn on the power switch to power on
the camera.
Step 3 Launch the Reolink Client, click the “ ” button, input the UID code of the camera to
additandfollowtheonscreeninstructionstonishinitialsetup.
Set up the Camera on PC (Optional)
2
1
1
2
21
1
2
2
Devices
Cloud
You haven't added any device. Please click
the"+"button in the top right corner to add
USB
θ
2
1
1
2
21
1
2
2
Devices
Cloud
You haven't added any device. Please click
the"+"button in the top right corner to add
USB
θ

English English5 6
Set up the Camera
Step 1 Scan to download the Reolink App from
the App Store or Google Play store.
Step 2 Loosen the screw and remove the cover, then turn on the power switch to power on
the camera.
Step 3 Launch the Reolink App, click the “ ” button in the top right corner to add the camera.
ScantheQRcodeonthedeviceandfollowtheonscreeninstructionstonishinitialsetup.
Step 1 Download and install the Reolink Client: Go to https://reolink.com > Support >
App&Client.
Step 2 Loosen the screw and remove the cover, then turn on the power switch to power on
the camera.
Step 3 Launch the Reolink Client, click the “ ” button, input the UID code of the camera to
additandfollowtheonscreeninstructionstonishinitialsetup.
Set up the Camera on PC (Optional)
2
1
1
2
21
1
2
2
Devices
Cloud
You haven't added any device. Please click
the"+"button in the top right corner to add
USB
θ
2
1
1
2
21
1
2
2
Devices
Cloud
You haven't added any device. Please click
the"+"button in the top right corner to add
USB
θ

English English7 8
Charge the Camera
Charge the battery with a power adapter.
(not included)
For better weatherproof performance,
please always cover the USB charging
port with the rubber plug after charging
the battery.
Charge the battery with the Reolink Solar
Panel (not included if you only purchase
the camera).
2
1
1
2
21
1
2
2
Devices
Cloud
You haven't added any device. Please click
the"+"button in the top right corner to add
USB
θ
2
1
1
2
21
1
2
2
Devices
Cloud
You haven't added any device. Please click
the"+"button in the top right corner to add
USB
θ
2
1
1
2
21
1
2
2
Devices
Cloud
You haven't added any device. Please click
the"+"button in the top right corner to add
USB
θ
Orange LED: charging Green LED: Fully charged
Charging Indicator:
It’s recommended to fully charge the battery before mounting the camera outdoors.

English English7 8
Charge the Camera
Charge the battery with a power adapter.
(not included)
For better weatherproof performance,
please always cover the USB charging
port with the rubber plug after charging
the battery.
Charge the battery with the Reolink Solar
Panel (not included if you only purchase
the camera).
2
1
1
2
21
1
2
2
Devices
Cloud
You haven't added any device. Please click
the"+"button in the top right corner to add
USB
θ
2
1
1
2
21
1
2
2
Devices
Cloud
You haven't added any device. Please click
the"+"button in the top right corner to add
USB
θ
2
1
1
2
21
1
2
2
Devices
Cloud
You haven't added any device. Please click
the"+"button in the top right corner to add
USB
θ
Orange LED: charging Green LED: Fully charged
Charging Indicator:
It’s recommended to fully charge the battery before mounting the camera outdoors.

English English9 10
Drillholesinaccordancewiththemountingtemplate.Securethemountingplatetothewall
withtheuppertwoscrewsandhangthecameraonit.Thenlockthecamerainposition
withthelowerscrew.
Mount the Camera to the Wall
NOTE: Use the drywall anchors inclued in the package if needed.
2
1
1
2
21
1
2
2
Devices
Cloud
You haven't added any device. Please click
the"+"button in the top right corner to add
USB
θ
2
1
1
2
21
1
2
2
Devices
Cloud
You haven't added any device. Please click
the"+"button in the top right corner to add
USB
θ
2
1
1
2
21
1
2
2
Devices
Cloud
You haven't added any device. Please click
the"+"button in the top right corner to add
USB
θ
Install the Camera
• Install the camera 2-3 meters
(7-10 ft) above the ground. This
height maximizes the detection
range of the PIR motion sensor.
• For better motion detection
performance, please install the
camera angularly.
NOTE: If a moving object
approaches the PIR sensor
vertically, the camera may fail
to detect motion.
2
1
1
2
21
1
2
2
Devices
Cloud
You haven't added any device. Please click
the"+"button in the top right corner to add
USB
θ
Mounting Height:
2-3 Meters
PIR Detection Distance:
2-10 Meters

English English9 10
Drillholesinaccordancewiththemountingtemplate.Securethemountingplatetothewall
withtheuppertwoscrewsandhangthecameraonit.Thenlockthecamerainposition
withthelowerscrew.
Mount the Camera to the Wall
NOTE: Use the drywall anchors inclued in the package if needed.
2
1
1
2
21
1
2
2
Devices
Cloud
You haven't added any device. Please click
the"+"button in the top right corner to add
USB
θ
2
1
1
2
21
1
2
2
Devices
Cloud
You haven't added any device. Please click
the"+"button in the top right corner to add
USB
θ
2
1
1
2
21
1
2
2
Devices
Cloud
You haven't added any device. Please click
the"+"button in the top right corner to add
USB
θ
Install the Camera
• Install the camera 2-3 meters
(7-10 ft) above the ground. This
height maximizes the detection
range of the PIR motion sensor.
• For better motion detection
performance, please install the
camera angularly.
NOTE: If a moving object
approaches the PIR sensor
vertically, the camera may fail
to detect motion.
2
1
1
2
21
1
2
2
Devices
Cloud
You haven't added any device. Please click
the"+"button in the top right corner to add
USB
θ
Mounting Height:
2-3 Meters
PIR Detection Distance:
2-10 Meters