ReSound Azure User manual
Thank you for purchase a ReSound headset. Using the telephone, while
using your hearing instruments with the headset, may require some
practice. This user manual will help you make the most of your headset.
We hope you enjoy it!
Your ReSound headset lets you do all this:
• Answer calls
• End calls
• Reject calls*
• Voice dial*
• Redial last number*
• Call waiting*
• Call hold*
* If your cellular phone supports this feature
Page
Introduction........................................................4
What’s in the Box...................................................4
Specications ......................................................5
Use..................................................................6
Charging your Headset.............................................6
Using the Button: Modes of activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Pairing your Headset with Your Cellular Phone . . . . . . . . . . . . . . . . . . . 9
Turning the Headset On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Low Battery Waring ...............................................12
Adjusting the Volume .............................................12
Connecting the headset to the cellular phone . . . . . . . . . . . . . . . . . . . 13
Making and Ending a Cellular Phone Call. . . . . . . . . . . . . . . . . . . . . . . . .14
Answering and Ending an Incoming Cellular Phone Call. . . . . . . . .14
Switching between Headset and Cellular Phone. . . . . . . . . . . . . . . . . 15
Rejecting an Incoming Call........................................15
Staying within Range .............................................16
What the Lights Mean.............................................16
Advanced Features................................................17
Making a Call with Voice Dial .....................................17
Re-dialling the Last Number......................................17
Using Call Waiting and Placing a Call On Hold . . . . . . . . . . . . . . . . . . . 17
Bluetooth Hub for Desk Phone Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Using the Hub .....................................................19
JABRA Bluetooth Hub Setup ......................................20
Daily use of the headset and the JABRA Bluetooth Hub . . . . . . . . .24
Maintenance ......................................................27
Precautions and Warnings........................................28
Taking Care of Your Headset......................................28
Batteries and Product Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Glossary ...........................................................29
Troubleshooting................................................30-31
Need more Help? ..................................................31
Key Word Index.................................................32-33
2 3
A. ReSound headset
1. Light indicator (LED)
2. Socket for hearing instrument
3. Charging socket (inside the socket for the hearing instrument)
4. Function button
5. Microphone
• Up to 4 hours talk time, up to 120 hours stand by time
• Rechargeable battery with charging option from AC power supply
and via a USB/PC cable
• Headset less than 12 grams
• Operating range up to 33 feet/10 meters
• The headset is designed to work with Bluetooth cellular® phones
and the Jabra Bluetooth Hub that can be purchased separately
• It can also work with other Bluetooth® devices that are Bluetooth
version 1.1 or 1.2 compliant and support a headset and/or
hands-free prole. For instance a computer.
4 5
123
4
5
USB/PC cable
AC power
supply
Important: Before setting up your headset be sure that all parts have
been above room temperature 32 ºF/0ºC for at least 30 minutes
Note! The headset has its own built-in battery, and does not use the bat-
tery of the hearing instrument.
Make sure thatyour headset is fully charged before you start using it.
The rst full charge takes approximately 2 hours.
You have three options for charging the headset.
a. The headset should be disconnected from the
hearing instrument.
b. Connect your AC power adaptor to the wall power
socket and to the charging socket on the headset
In case the headset is left unused for a longer period of time,
it needs to be recharged. We advice you to recharge the headset at
least every 6 months! Otherwise the internal battery of the headset will
decompose and the headset will cease to function. ReSound does not
accept any responsibility for problems resulting from failure to comply
with the recharge guidelines
6 7
a. The headset should be disconnected
from the hearing instrument.
b. Connect the charger to the power supply
with the AC power adaptor included with
the charger
c. Connect the USB end of the USB/PC cable to the USB socket
on the charger. Connect the other end of the PC/USB cable to
the charging socket on the headset
a. The headset should be disconnected from the
hearing instrument.
b. Connect the USB end of the USB/PC cable to the
USB socket on the PC. Connect the other end of the
PC/USB cable to the charging socket on the headset
When the LED is steady yellow/light green, your headset is charging.
When the LED is green, it is fully charged. If the headset has not
been charged for a very long time, the headset will need a bit of
charging before constant yellow light turns on.
When using the headset, the functions are activated by the function
button.
Tap Press briey 1 click
Press Approximately 1 second 2 clicks
Double tap Press briey and repeat 1 click + 2 fast clicks
Note: Before use, please charge your headset.
Before you use your headset the rst time with a cellular phone, you
need to pair it with your cellular phone:
2. Press the function button on the headset. The headset will now
emit a solid blue light
3. Set your Bluetooth® phone to “discover” the ReSound headset. Fol-
low your phone instruction guide. This usually involves going to a
“setup”, “connect” or “Bluetooth” menu on your phone and select-
ing the option to “discover” or “add” a Bluetooth® device
4. Your phone will nd the ReSound headset and will ask if you want
to pair with it
5. Accept pairing by pressing Yes/OK (or similar) on the phone and
conrm with PIN “0000” (4 zeros)
6. Your phone will conrm when pairing is complete.
7. The headset emits blue ashes and turns off
8 9
• The headset is in pairing mode for two minutes. If it turns off after
one minute, and if you did not nish the pairing process, you need to
go back to step 2.
• If pairing is unsuccessful for some other reason, repeat the steps
above.
: If you accidentally put the headset into pairing mode, tap the
pairing button to exit pairing mode. Also note that the headset will
automatically turn itself off 10 seconds after being paired with either
a phone and/or the hearing instrument. Once the headset is discon-
nected from the hearing instruments or if the hearing instruments are
turned off the headset is no longer active/ON.
: The same headset can be paired with multiple phones.
1. Connect the hearing instrument to the headset.
Initially, it will be most easy to connect the
two devices before the hearing instrument
is placed on the ear. With some training it is
possible to connect the headset while
wearing the hearing instrument
2. The headset emits 4 quick blue ashes and is
now turned on. The headset will continuously
emit slow blue ashes indicating it is active
3. To turn off the headset, remove it from the
hearing instrument. The headset emits
4 fast blue ashes and turns off
For optimal performance, the ReSound headset
and your cellular phone should be worn on the same
side of your body. In general, you will get better performance when
there are no obstructions between your headset and your cellular
phone.
10 11
When the headset is running low on battery the headset beeps and the
LED blinks yellow (while in a call, every second, otherwise every third
second).
Note that the battery will have less capacity after two years use, which
means that standby and talk time is reduced. When the battery runs
out of power, the headset will automatically turn off.
The automatic volume control of the headset elevates sound level
and quality to match your environment. If necessary, use the volume
buttons on your cellular phone.
1. If the headset has not been paired to the cellular phone, follow the
pairing instructions (page 6).
2. Turn the headset on by attaching it to the hearing instrument.
3. When the cellular phone is within range (max 10 meters) and has
Bluetooth enabled, the headset and the cellular phone will connect.
This is shown on most cellular phones as a quick status message
and a permanent headset symbol on the cellular phone display.
Note: If you detach the headset from the hearing instrument, the
connection will be lost. When you attach the headset to the hearing
instrument again, the connection is automatically re-established.
12 13
1. Make sure the headset is attached to your hearing instrument and is
connected to your cellular phone.
2. Make the call from your cellular phone
3. On most phones the call will transfer to your headset automatically
(see your cellular phone User Manual to nd out how to activate this
feature if it is not active by default). If your phone does not allow the
automatic transfer, see your cellular phone User Manual on how to
answer a call with a headset.
4. To end a call, tap the headset function button, OR press End/No (or
similar) on your cellular phone.
1. When the phone rings, the headset emits fast blue ashes
2. To answer, tap the headset function button on your headset.
3. To end a call, tap the headset function button, OR press End/No (or
similar) on your cellular phone.
Important: If you answer a call on your cellular phone handset, certain
cellular phone models will not automatically transfer the call to your
headset.
Note: When you are in an active call on one phone, the headset can not
answer a call from another paired phone.
You can switch the call from your headset to your cellular phone, or
from your cellular phone to the headset during an active call. Use the
menu on your cellular phone to switch between headset and cellular
phone during an active call (see your cellular phone User Manual)
1. Press the headset function button when the phone rings to reject
an incoming call
2. Depending on your phone settings, the person who called will
either be forwarded to your voice mail or hear a busy signal
* Cellular phone dependant. Check your cellular phone User Manual
for further information.
14 15
The sound in your headset will deteriorate if you move beyond range
(up to 33 feet / 10 meters in line of sight). Move back into range to re-
store sound quality.
If you move too far from
your cellular phone, the call
might be ended or re-routed to your
cellular phone, depending on what cellular phone
model you are using. Please see your cellular phone
User Manual for more information on this function.
Only one colour will be visible at any one time.
When your headset LED does this… It means…
Green steady Charge complete
Blue slow ash Headset on (sleep mode)
Blue quick ash Headset on (active mode)
Blue steady Headset in pairing mode
Yellow/light green ash Low battery
Yellow/light green steady Charge in progress
1. Press the headset function button to enter Voice Dial mode
2. Consult your cellular phone User Manual for more information
about how to use this feature
3. For best results, record the voice dialling tag through your headset.
1. Double tap the headset function button.
1. This lets you put a call on hold during a conversation and answer a
waiting call.
2. Press the function button once to put the active call on hold and
answer the waiting call.
3. Press the function button to switch between the two calls.
4. Tap the headset function button to end the active conversation
**If the cellular phone supports this feature
16 17
33 feet / 10 meters
Your headset can be paired with up to 8 devices at the same time. How-
ever, only two can be connected (paired with the headset, turned on
and in range) with the headset at a time. This could be any Bluetooth®
devices, for example:
• Two cellular phones
• A cellular phone and a Hub
• A Blueetooth-enabled PC and a cellular phone
If you want to connect a third device and have two devices connected
already, then turn off one of the two connected devices or take it out-
side the range of the headset so that the connection is broken. The third
device will now make a connection with the headset.
The JABRA Bluetooth® Hub is an optional product that you can acquire
from your hearing care professional.
When using the Bluetooth® Hub the phone call is at all times managed
from the phone. The JABRA Bluetooth® Hub allows you to choose if you
want the sound output to be on the phone handset or on the headset.
The sound can be switched between headset and phone handset as
many times as you wish during the telephone call.
Note: Before use, please charge your headset.
18 19
1. Disconnect the handset from your desk phone (by unplugging the
handset from the socket on the desk phone).
2. Connect the handset to the handset socket of your Bluetooth® Hub (14)
3. Connect the desk phone socket port to the desk phone socket (15) on
the Bluetooth® Hub. Use the supplied connection cord (desk phone-
to-Bluetooth® Hub) for this.
4. Connect the power supply to the power supply of socket your Blue-
tooth® Hub (18)
5. Connect the power supply to the wall power socket. When the LED
(10) is green, your Bluetooth® Hub is now correctly connected to
your phone, and you can move on to “SETUP STEP 2: Pairing your
headset with the JABRA Bluetooth Hub” instructions.
In the unlikely event that the Bluetooth® Hub is not OK, its LED (10)
will ash red.
• First, try disconnecting and reconnecting the Bluetooth® Hub
from the power source.
• If the LED is still ashing red, you must reset your Bluetooth® Hub.
1. Press and hold the Bluetooth® Hub reset button (16).
2. The reset light (10) will turn solid red for 3 seconds, and then turn
green.
3. If the LED is still ashing red, after disconnect and reset, please
contact your dealer.
20 21
The JABRA Bluetooth® Hub needs to be connected to the desk phone,
paired with the headset and congured to work with the correct type
of phone in order for the headset to work with the desk phone. Finally,
the sound quality can be ne tuned to give optimal sound without
any echo effect. These steps only have to be done once, and they are
explained in detail below.
The Bluetooth® HUB is covered by a lid.
Use your nger nails to remove the
lid from the Bluetooth® Hub.
This gives you access to settings
and allows you to see the symbols
above the connection sockets.
In this step, you make the Bluetooth® Hub and the headset aware of
each other.
Note: Before use, please charge your headset.
2. Press the function button on the headset until it shows a steady blue
light (it takes around 2 seconds)
3. Press and hold the JABRA Bluetooth® Hub until the light on the JABRA
Bluetooth® Hub turns steady blue (this takes up to 10 seconds). The
two devices will now search for each other.
4. Pairing takes between 5 and 20 seconds. When your headset and
JABRA Bluetooth® Hub have paired successfully, the JABRA Bluetooth®
Hub LED will turn green, and the headset LED will ash blue slowly
for around 15 seconds and then turn off.
5. If pairing is unsuccessful, wait 20 seconds and then repeat the steps
above.
Your headset is now paired with the Bluetooth® Hub, and is able to
receive sound from your phone.
Note: If you accidentally put the headset or the Bluetooth® Hub into
pairing mode, you can tap the button at any time to exit pairing mode.
Alternatively, it will also switch off automatically after a few minutes.
1. Turn the headset on by attaching it to the hearing instrument. It will
now ash blue every third second.
2. Place the headset on your ear and tap the headset button.
3. Lift your desk phone handset and listen for a dial tone in your
headset.
4. If dial tone is missing or unclear, slowly slide the Dial Tone Switch
(9) from A through G until you hear a clear dial tone. The Dial Tone
Switch is preset to setting A, since that setting is most commonly
used.
5. Dial a friend so you can test the volume of your microphone (how
your voice sounds to others).
6. Adjust the headset microphone volume (12) in the Bluetooth® Hub
until your friend conrms that your voice can be heard at an
appropriate level.
7. To end the call, place the desk phone handset, and tap the
headset button.
22 23
• Attach the headset to the hearing aid
• Place the headset on your ear and tap the headset button or the but-
ton on the Bluetooth® Hub.
• Pick up the phone handset and keep it off the hook (for instance, put
it on the table). Wait for the dial tone.
• Dial the desired number.
• To end the call, place the handset on your desk phone AND tap the
headset button or the button on the Bluetooth® Hub.
• Place your headset on your ear and tap the headset button or the
button on the Bluetooth® Hub.
• Pick up the phone handset and keep it off the hook (for instance, put
it on the table) to answer the call, and begin talking.
• To end the call, place the handset on your desk phone, AND tap the
headset button or the button on the Bluetooth® Hub.
You can switch from your headset to your desk phone handset during
an active call. You may want to do this if, for example, your headset
battery is running low.
• Tap the headset button or the button on the Bluetooth® Hub.
The call will be transferred to your desk phone handset.
You can switch from your desk phone handset to your headset during
an active call. You may want to do this if, for example, the call was
answered on the desk phone handset, and you would prefer to use
your headset.
• Keep the desk phone handset off the hook.
• Tap the headset button or the button on the Bluetooth® Hub.
The call will be transferred to the headset.
24 25
The sound in your headset will deteriorate if you move beyond range
(up to 33 feet/10 meters in line of sight) on the Bluetooth® Hub. Move
back into range to restore sound quality. If you move too far from the
Bluetooth® Hub, the call will be routed to your desk phone handset.
Return into range within 60 seconds and the call will be re-routed back
to the headset.
In general, you will get better performance when there are no
obstructions between your headset and your Bluetooth® Hub.
Note: While in a call, you can switch the sound back and forth between
the phone handset and the headset as often as you like by pressing the
button on the JABRA Bluetooth® HUB or the button on the headset.
After ending the call, make sure that the sound is switched
back to the phone handset so that the phone is working normally.
The JABRA Bluetooth® Hub is “unaware” of whether there is
a phone call in progress or not. Even if you put the phone handset back
on the hook, the Bluetooth® Hub will still have an ongoing connection
to the headset unless you remember to press the button to close the
connection, and bring the phone back to normal handset function.
Your headset can be cleaned on the outside by wiping it with a moist
cloth. If necessary, use a small amount of mild detergent on the cloth.
It is not possible to change the rechargeable battery in the headset.
26 27
• Always store the headset disconnected from the hearing instrument
and safely protected
• Avoid storage at extreme temperatures (above 113 ºF / 45 ºC – includ-
ing direct sunlight – or below 14 ºF/-10 ºC). This can shorten battery
life and may affect operation. High temperatures may also degrade
performance.
• Do not expose the headset to rain or other liquids
• Do not wear the headset in mines or other explosive areas, unless
those areas are certied for use with battery powered equipments
• Using a cellular phone while driving can distract you and increase the
likelihood of an accident. If driving conditions demand it (such as bad
weather, high trafc density, presence of children in the car, difcult
road conditions), pull off the road and park before making or answer-
ing calls. Also, try to keep conversations short and do
not make notes or read documents.
• Do not expose the headset batteries to heat
• Dispose of the product and/or batteries according to local
standards and regulations
is a radio technology that connects devices, such as cellu-
lar phones and headsets, without wires or cords over a short distance.
For more information go to www.bluetooth.com
is your cellular phone or desk phone
creates a unique and encrypted link between two Bluetooth®
devices and lets them communicate with each other. Bluetooth®
devices will not work if the devices have not been paired.
is a code that you enter on your cellular phone to pair it with
your headset. This makes your phone and the headset recognize each
other and work together automatically.
is a name or phrase you record onto your cellular
phone. This enables you to dial a specic person by repeating the
voice dialling tag.
28 29
30 31
SYMPTOM CAUSE
LED not on when • Cables not connected correctly
charging headset • Headset not used for a long time
No sound in headset • Headset not paired with phone
• Headset connected to two other phones
• Headset not charged
• Headset not connected properly with
hearing instrument
• Headset not within range of the cellular
phone / JABRA Bluetooth Hub
Headset not responding • Headset must be reset
/No LED
POSSIBLE REMEDY
• Connect cables correctly and plug in power supply
• Charge headset. After approx. half an hour the LED will turn on
• Pair headset with phone
• Disconnect one of the phones
• Charge headset
• Connect headset correctly to hearing instrument
• Decrease the distance to the phone / Hub
• Charge the headset for at least 2 seconds to reset the headset
Please contact your hearing care professional.
Bluetooth, using with ..............................................9
Bluetooth hub for desk phone use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Call, incoming......................................................15
Call, making a call .................................................15
Cellular phone use.................................................14
Charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Connecting headset to cellular phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Disposal ...........................................................34
Double tap..........................................................8
Glossary ...........................................................29
Hearing instrument, connecting with . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
JABRA Blueetooth Hub ............................................20
LED lights..........................................................16
Low battery warning..............................................12
Maintenance ......................................................27
On hold call........................................................17
On/off (headset) ...................................................11
Pairing, with cellular phone .......................................9
Pairing, with Bluetooth hub ......................................20
Precautions........................................................28
Press................................................................8
Range, staying within.............................................16
Redialing ..........................................................17
Rejecting a call ....................................................15
Tap..................................................................8
Troubleshooting...................................................30
Volume adjustment ...............................................12
Voice dial ..........................................................17
Warnings ..........................................................28
32 33
The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc.
and any use of such marks by GN ReSound is under license. Other
trademarks and trade names are property of their respective owners.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference in
a residential installation.
This equipment generates uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio Communications. However, there is
no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the headset off and on,
the user is encouraged to try to correct the interference by one or more
of the following measures:
- Reorient or relocate the receiving antenna
- Increase the separation between the equipment and receiver
- Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected
- Consult the dealer or an experienced radio/TV technician for help
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Changes or modications not expressly approved by GN ReSound could
void the user’s authority to operate this equipment according to part 15
of the FCC rules
This class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003
du Canada.
34 35
Please ask your local hearing care professional
concerning disposal of your headset.
Worldwide Headquarters
GN ReSound A/S
Lautrupbjerg 9
DK-2750 Ballerup, Denmark
Tel.: +45 45 75 11 11
Fax: +45 45 75 11 19
www.gnresound-group.com
United Kingdom
GN ReSound Ltd.
1 Landscape Close
Weston Business Park
Weston-on-the-Green
Oxon OX25 3SX
Tel.: 0 1869 343 500
Fax: 0 1869 343 466
www.gnresound.co.uk
Australia
GN ReSound Pty. Ltd.
Unit R1 Regent Park Estate
391 Park Road
Regent Park NXW 2143
Tel.: 02 9743 9707
Fax: 02 9743 7472
www.gnresound.com.au
New Zealand
GN ReSound (NZ) Ltd.
12 Parkway Drive
Mairangi Bay
Auckland
Tel.: (free) 0800 900 126
Fax: (free) 0800 007 695
www.gnresound.co.nz
15958300-GB-07.02 Rev.A
Any issues relating to the EU
Medical Device Directive 93/42/EEC
should be directed to ReSound A/S.
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