Reverie POWER-FLEX 3 User manual

Owner’s Manual and Reference Guide
REV: 2019-04-14
Manual Part No. PT-MAN-4M-01
Copyright © 2019. All Rights Reserved.
POWER-FLEX 3
™
Power-Flex™ Adjustable Base built by:

Power-Flex 3 Adjustable Base
Power-Flex 3 Adjustable Base
CUSTOMER SERVICE: 800-973-8374
[email protected]
2
POWER-FLEX 3
™
™
Table of Contents
Warranty Information: Please see the warranty that came with
your product. ™
Safety Precautions.............................................................................................3
Parts List............................................................................................................9
Frame Assembly Instructions ...........................................................................10
Downloadable App Operation .........................................................................14
Wireless Remote Control...................................................................................19
Remote Control Operation Guide......................................................................20
Replacement Remote Control Programming.....................................................22
Remote Control Emergency Power Down Feature............................................24
Troubleshooting.................................................................................................25
Warranty.............................................................................................................27

3
POWER-FLEX 3
™
Safety Precautions
SAFETY PRECAUTIONS
WARNING! IMPORTANT SAFETY INSTRUCTIONS.
PLEASE READ THESE INSTRUCTIONS
THOROUGHLY BEFORE USING THIS PRODUCT.
SAVE THESE INSTRUCTIONS!
When using an electrical furnishing basic precautions should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING (THIS FURNISHING)
DANGER: To reduce the risk of electric shock:
Always unplug this furnishing from the electrical outlet before cleaning.
WARNING:
• Unplug from outlet before putting on or taking off parts.
• Close supervision is necessary when this furnishing is used by or near children, invalids or
disabled persons.
• Use this furnishing only for its intended use as described in these instructions. Do not use
attachments not recommended by the manufacturer.
• Never operate this furnishing if it has a damaged cord or plug, or if it is not working properly,
dropped or damaged, or dropped into the water. Return the furnishing to a service center for
examination and repair.
• Keep the cord away from heated surfaces.
• Never operate the furnishing with the air openings blocked. Keep the air openings free of lint,
hair and the like.
• Never drop or insert any object into any opening.
• Do not use outdoors.
• Do not operate where aerosol (spray) products are being used or where oxygen is being
administered.
• To disconnect, turn all controls to the off position, then remove plug from outlet.

4
POWER-FLEX 3
™
Safety Precautions
WARNING: Risk of Injury:
Keep children away from extended foot support (or other similar parts).
WARNING: Risk of electric shock:
Connect this furnishing to a properly grounded outlet only.
See Grounding instructions.
GROUNDING INSTRUCTIONS:
This product must be grounded. If it should malfunction or breakdown, grounding provides a path
of least resistance for electric current to reduce the risk of electric shock. This product is equipped
with a cord having an equipment-grounding conductor and a grounding plug. The plug must be
plugged into an appropriate outlet that is properly installed and grounded in accordance with all
local codes and ordinances.
DANGER:
Improper connection of the equipment-grounding conductor can result in a risk of electric shock.
properly grounded.
SAVE THESE INSTRUCTIONS!
CUSTOMER SERVICE: 800-973-8374
[email protected]

5
POWER-FLEX 3
™
Safety Precautions
This product is for use on a standard 120-volt circuit, and has a grounding plug that looks
like the plug illustrated in photo A (see Figure). A temporary adapter that looks like the
adapter illustrated in photo B and C can be used to connect this plug to a 2-pole receptacle
as shown in photo B if a properly grounded outlet is not available. The temporary adapter
should be used only until a properly grounded outlet (photo A) can be installed by a
must be connected to a permanent ground such as a properly grounded outlet box cover.
Whenever the adapter is used, it must be held in place by a metal screw.
This product is for use on a circuit having a standard rating of 120 volts and is factory equipped
should be used with this product. If the product must be reconnected for use on a different type of
.Failure to use a
product.
FOR BEST RESULTS, YOUR A SHOULD BE PLUGGED INTO A SURGE
PROTECTOR (not included).
WARRANTY PRECAUTION:
Do not open control box, motors or wireless remote controls (with the exception of the battery
compartment if equipped). The warranty is void if these units are tampered with. Any repair or
replacement of Adjustable Base parts must be performed by an authorized technician.
IN-HOME USE AND HOSPITAL DISCLAIMER:
Your Adjustable Base is strictly designed for in-home use only. It is NOT designed for hospital
use and is NOT designed to meet hospital standards. Do not use this base with TENT TYPE
oxygen therapy equipment or near explosive gases.

6
POWER-FLEX 3
™
Safety Precautions
WARNING!
DO NOT USE NEAR PEOPLE USING OR WEARING MEDICAL DEVICES. FOR HOUSEHOLD /
RESIDENTIAL USE ONLY. DO NOT USE OUTDOORS.
This product conforms to UL STD 962
IMPORTANT SAFETY FEATURES:
Use this furnishing only for its intended use as described in these instructions. Do not use
attachments not recommended by the manufacturer.
If there is an overload weight condition on the head or foot mechanism, the control unit will
automatically stop all functions. Once the excess weight is removed the control unit will
automatically allow all functions to resume operation after 30 seconds.
As with any product that produces a vibrating motion, it is possible that some pacemakers may
interpret this motion as a false sense of movement and/or exercise. This may or may not affect
your pacemaker. If you have any concerns, please consult your physician. For more information
please contact customer service by calling 800-973-8374.
USER-SERVICEABLE PARTS:
. Therefore, you are
encouraged not to open any motors, alter the wiring, adjust, modify or change the structure of the
product, as it will void the warranty.
POWER RATINGS:
INPUT: AC 120V - 60Hz, 1Amp
OUTPUT: DC 24V-3A
FUSE: 1.5A 250V
The input transformer voltage is AC120V (1.5 Amp) 60HZ, and the output voltage is DC24V
(3Amp). When there is a short-circuit, a fuse on the transformer will be blown in order to protect
the electrical equipment (Fuse: 1.5A). Should the above situation occur, the customer should
seek professional assistance by calling a licensed electrician or by contacting customer service at
800-973-8374.
CUSTOMER SERVICE: 800-973-8374
[email protected]

VE THESE INSTRUCTIONS:
Power-Flex 3 Adjustable Base has been unboxed, immediately dispose of packaging
7
Safety Precautions
SMALL CHILDREN AND PETS WARNING:
After your ™
as it can smother small children and pets. To avoid injury, children and pets should not be allowed
to play on or under the Adjustable Base.
Children should not operate this product without adult supervision. Close supervision is necessary
when this furnishing is used by, or near children, invalids, or disabled persons.
SA
™
Your Adjustable Base has been designed to provide you with the reliable
operation and durability you expect. This product has been inspected and tested prior to shipment.
RADIO FREQUENCY IS 433.92 MHZ
FCC COMPLIANCE
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
To comply with the FCC RF exposure compliance requirements, no change to the
antenna or the device is permitted. Any change to the antenna or the device could result
in the device exceeding the RF exposure requirements and void the user’s authority to
operate the device.
PRODUCT RATINGS
The lift motor in your Power-Flex™ 3 Adjustable Base is NOT designed for continuous use.
Reliable operation and full life expectancy will be attained as long as the lift motor does not
operate more than two (2) minutes over an eighteen (18) minute period, or approximately 10%
duty cycle. Any attempt to circumvent or exceed this rating will shorten the life expectancy of this
product and may void the warranty. The recommended weight restrictions for your Power-Flex™
3 Adjustable Base is up to 850 lbs. total weight, including people and the mattress for all sizes
of adjustable bases. Lift speed will vary due to weight and mattress configuration, as well as the
mattress type. The weight must be evenly distributed across the Adjustable Base. This Product is
not designed to support or lift 850 lbs of total weight in the head or foot sections of your Power-
Flex™ 3 Adjustable Base alone, or in any unevenly distributed fashion. Some mattresses are
not designed for adjustable bases because they do not bend or flex well when adjusted. When
using such a mattress with your Power-Flex™ 3 Adjustable Base the weight limits set forth herein
do not apply, as the bending of the mattress requires significant force and puts significant strain on
the motors and the Adjustable Base itself.
CUSTOMER SERVICE: 800-973-8374
[email protected]
POWER-FLEX 3
™
Power-Flex 3

CUSTOMER SERVICE: 800-973-8374
[email protected]
8
POWER-FLEX 3
™
Safety Precautions
Note: Exceeding the recommended weight restrictions could damage your Adjustable Base
and void your warranty and using a mattress on top of your Adjustable Base
that is not designed for adjustability may also void your warranty.
For best performance, you should enter and exit the Adjustable Base while it is in the flat or fully
lowered position.
DO NOT SIT ON THE HEAD OR FOOT SECTIONS WHILE IN THE RAISED POSITION.
INTENDED USAGE
The electric Adjustable Base should be installed with the head board brackets and/or the
head of the frame positioned close to a wall.

9
Parts List for Power-Flex™ 3
Adjustable Base
Note: Before discarding any packing materials, check the Adjustable Base carton and
verify the following items in the parts list are included:
Note: Adjustable Base may come in different fabric colors depending on region/retailer.
PARTS LIST
A. Wireless Remote Control (1) and
Three (3) AAA Batteries
B. 4 Corner Mattress Retainer Bar (4)
C. Base Legs (4)
D. Retainer Bar Bolt (8)
E. Allen Wrench (1)
F. 9-Volt Batteries (2)
G. Retainer Bar Plate (8)
A. B.
D.
F.E.
C.
G.
POWER-FLEX 3
™

CUSTOMER SERVICE: 800-973-8374
[email protected]
10
POWER-FLEX 3
™
Frame Assembly Instructions
IMPORTANT UNPACKING INSTRUCTIONS
To avoid damage to the Adjustable Base,
always open the carton while the Adjustable
Base is laying in the FLAT position on the
floor.
OPENFLAT
STEP 1
STEP 3
STEP 7
STEP 4
STEP 5
STEP 6
STEP 2
Carefully lift the Adjustable Base unit out
of the shipping carton, keeping the unit
top side down. For safety reasons, this
should be performed by 2 people.
Extend the power cord from the frame.
Install the batteries in your wireless remote
wireless remote control to verify that all of
the features are operational. If your
Power-Flex™ 3 Adjustable Base does
NOT operate, please refer to the
Troubleshooting section beginning on
page 25 of this manual.
Remove the plastic packaging from the
Adjustable Base.
Carefully rotate the Adjustable Base
over the topside up position.
Plug the power cord into a grounded electrical
outlet.
Assembling Adjustable Base legs: Open the
accessories box, take out the 4 legs,
and thread them in a clockwise direction into
the threaded holes in the frame.
NOTE: Tighten the legs securely to the frame.
Leave no space between the leg and frame.
NOTE: An electrical surge protection unit is
recommended (not included)
WARNING:
POWER CORDS MUST NOT INTERFERE
WITH ANY Adjustable Base
MECHANISMS.
ATTENTION! Improper handling
DO NOT
lean the Adjustable
Base against the
installed legs to flip
it over.
11
POWER-FLEX 3
™
Frame Assembly Instructions
STEP 8 STEP 9
Place your mattress on top of your Adjustable
Base. Typical Power-Flex™ 3 Adjustable
Base installation is now complete. If the base
is equipped with a programmable setting or
options, refer to the Remote Control Guide
for more information.
Use the Retainer Bolts (F) and Retainer Bar
Plate (I) to fasten the Mattress Retainer
Bracket (B) to the Adjustable Base.
NOTE: Use only a manual screwdriver to
install the retainer bolts. DO NOT use a
power screwdriver to tighten the bolts. DO
NOT over tighten the mattress retainer
hardware.

11
POWER-FLEX 3
™
Frame Assembly Instructions
STEP 8 STEP 9
Place your mattress on top of your Adjustable
Base. Typical Power-Flex™ 3 Adjustable
Base installation is now complete. If the base
is equipped with a programmable setting or
options, refer to the Remote Control Guide
for more information.
Use the Retainer Bolts (F) and Retainer Bar
Plate (I) to fasten the Mattress Retainer
Bracket (B) to the Adjustable Base.
NOTE: Use only a manual screwdriver to
install the retainer bolts. DO NOT use a
power screwdriver to tighten the bolts. DO
NOT over tighten the mattress retainer
hardware.

CUSTOMER SERVICE: 800-973-8374
[email protected]
12
POWER-FLEX 3
™
Frame Assembly Instructions
Optional Parts List for Headboard Bracket Installation
PARTS LIST (Sold Separately)
A. Leg Clamp Bracket (2)
B. Inner Headboard Bracket (2)
C. Outer Headboard Bracket (2)
D. 45 L Bracket Bolt (4)
E. 40 L Bracket Bolt (8 )
F. 5 / 16 Inch Washer (16 )
G. 5 / 16 Inch Locking Nut (12)
H. Allen Key (1)
I. Wrench (1)
A.
D.
G.
B.
E.
H.
C.
F.
I.
D
D
A
A
F
F
B
B
G
E
E
C
C
E

13
POWER-FLEX 3
™
Frame Assembly Instructions
Headboard Bracket Installation
STEP 1
STEP 2
Install the headboard brackets tothe Adjustable
Base. Place one bracket on the left-hand side of
the base and one bracket on the right-hand side
of the base.
Use the hand control toraise the head of the
base in order to gain access tothe Adjustable
Base.
Bolt the Leg Clamp Bracket (A) tothe leg
using the headboard bracket bolts (D), and
the 5/16” lock nut (G).
Bolt the inner Headboard Bracket (B) tothe
Leg Clamp Bracket (A) using the Headboard
Bracket Bolts (E), the 5/16” washer (F), and
the 5/16” lock nut (G).
Place the open side of the outer headboard
bracket (C) onto the exposed square tube of
the inner head board bracket (B). This will
create a tight fit between (B) and (C). Place a
Headboard Bracket Bolt (E) with a 5/16 Inch
Washer (F) through the Outer Headboard
Bracket (C) and into the Inner Headboard
Bracket (B). Use a 5/16 Inch Washer (F) and
5/16 Inch Locking Nut (G) and hand tighten to
allow for adjustment. Repeat same procedure
for opposing side of the Adjustable Base.
Ensure the headboard bracket is assembled
a distance of 1.5 (38.1 mm) to 2 inches
(50.8 mm) between the edge of the
Adjustable Base and the headboard bracket
assemblies.
Firmly tighten the headboard bolts (not
included) to the end of the headboard
bracket assembly.
7. Measure the distance of the center to center
mounting holes in the headboard.
8. Measure the distance of the center to center
mounting holes in the headboard bracket
assemblies.
9. If the headboard brackets require
adjustments, loosen the bolts that are
holding the outer headboard brackets and
move them to the necessary distance.
Place your mattress on top of your Adjustable
Base.
Typical Power-Flex™ 3 Adjustable Base is
Headboard installation now complete. If the
base is equipped with a programmable
setting or options, refer to the Hand Control
Guide for more information.
G
AD
I
I
HD
AG
BC
E
H
F
FAB
B
A
CFE
G
E

CUSTOMER SERVICE: 800-973-8374
[email protected]
14
POWER-FLEX 3
™
The Bluetooth Module is OPTIONAL. Please
read this section if your base has it.
The Bluetooth Accessory Module allows you to
control your Adjustable Base with your mobile
device using a free, downloadable app. The
Module is compatible with the following devices:
iPhone 4S or 5 series
iPad 3 or later
iPod Touch 5th generation
WiFi is not required for this device to operate.
Nightlight Feature
The LED light on the Bluetooth Accessory
Module serves as a nightlight that can be
controlled with the remote control on your
mobile device.
How to Download
the App Software
STEP 1
STEP 2
STEP 3
STEP 4
Please use any of the previously listed devices
to log into the APP Store.
Select the app.
Click install to download the app.
NOTE: Once the App is installed, when
you open the app the Bluetooth Module will
connect to your device automatically.
e“P l
Downloadable
App Operation
” or “Instant Comfort”

15
Select Adjustable Bed Base
Only compatible with Power-Flex™ adjustable bed bases.
These adjustable bed bases come with a Bluetooth
adaptor that connects to the App.
King and California King bases come in two separate
pieces and show up as two separate devices within
the App. If you special ordered a Split Queen, it will
also be in two separate pieces.
Test Adjustable Bed Base
Select "Test" to test your adjustable bed base. The
head of the base should move up slightly. This will
help you determine which side of the bed the
device is located.
Choose Side
Stand at the foot of the bed when you start your
test. This will help you determine which side of the
bed your device is on.
Single bases (Twin, Twin XL, Full/Double, Queen)
should select "Single" for App to work properly.
POWER-FLEX 3
™Downloadable
App Operation

CUSTOMER SERVICE: 800-973-8374
[email protected]
16
Sync Bases
Sync Head and Feet: For split adjustable bed bases (Split
Queen, King and California King) you can choose to synch
both sides together so the base functions as one unit.
Sync Feet Only: You can also sync only the feet sections of
both bases so the feet will raise together and the head will be
separate (great for Flex-Head mattresses).
Do Not Sync: You can tell the App to not sync any of the
bases so the function independently from each other
(recommended setting).
Adjustable Bed Base
Select "Base" tab at the bottom of the App and you will find
several controls for your adjustable bed base. The pillow icon
adjusts the head of the bed up and down. The foot icon
adjusts the foot of the bed up and down. You can select
which side to control by highlighting the "L" or "R" buttons.
The "Dual" button allows you to quickly sync the base togeth-
er to function as one unit. For your convenience we have
included three presets positions for your adjustable bed base:
flat, zero g and snore.
There are up to four memory settings per side of the base.
This is if you want to save that perfect position to memory.
There is a light button for underbed illumination (if
applicable). Some Bluetooth devices do not come with
underbed lighting.
The massage icon allows you to turn on the head and/or the
feet. You also can turn on "Full Body" massage. When you
are finished select the "Stop" button.
Saving an Adjustable Bed Base Setting
Once you have found a setting you would like to save, select
"Save" from the memory settings area on the "Base" tab.
Select a Memory Button
Select a memory button to store your adjustable bed base
setting. Select "Cancel" if you would like to go back.
POWER-FLEX 3
™Downloadable
App Operation

CUSTOMER SERVICE: 800-973-8374
[email protected]
17
Bluetooth®Pairing
Replacement Remote Control
CONNECTING ONE BED
[does not include KING or SPLIT KING bed sizes]
CONNECTING TWO BEDS
CONNECTING ONE BED
[KING or SPLIT KING only]
STEP 1
STEP 2A
STEP 2B
STEP 2C
STEP 2
STEP 1
[Select KING]
• Scroll using any of the up/down buttons
H/L/F. Select by single-pressing lightbulb
button.
• If it detects only 2 control boxes then will
automatically connect with both control
boxes on your bed.
• If it detects more than 2 control boxes, the
LED display will show a list of all available
control boxes within range [this usually
means you have more than one bed in your
house]
• Select desired control boxes you want to
connect.
[Select SPLIT KING]
• Scroll using any of the up/down buttons
H/L/F. Select by single-pressing lightbulb
button.
• When you choose SPLIT KING, will be
asked if want to connect to both sides of
bed?
• Select YES and will automatically connect
with both sides.
• Select NO, then LED display will show a list
of available beds within range.
• Select the desired beds you want to
connect.
[Select OTHER]
• After selecting OTHER you will be shown a
list of all available beds and asked to select
the beds you wish to connect [remote can
show up to 20 beds]
• Select any two beds you wish to connect by
single-pressing the lightbulb button.
Hold Lightbulb button for 3 seconds to start
searching.
The remote will only detect one bed and
automatically connect.
Hold Lightbulb button for 3 seconds to start
searching.
NOTE: If it cannot detect any beds then
will say NO BED FOUND.
NOTE:
Please remember to recycle all electronics.
POWER-FLEX 3
™

18
NOTE:
This applies to the king bed situation,
where two remotes are connected to both
sides of the bed.
ADDITIONAL TIPS FOR PAIRING
TWO REMOTES
[for KING, SPLIT KING or two beds]
Our remote and Bluetooth technology allows
for pairing/connecting two remotes with each
side of the bed so each remote can control both
sides of bed.
Pair/Connect one remote with both sides of the
bed, then wait for that remote to enter sleep
mode and pair/connect the other remote with
both sides of bed.
If two remotes are connected to one bed, in
order to actively use one of the remotes to
control the bed you must make sure the other
remote is in sleep mode. Waking up other
remote will result in a disconnection from the
control unit and the remote will show “No Bed
Paired”.
Bluetooth®Pairing
Replacement Remote Control
STEP 1
STEP 2
STEP 3
POWER-FLEX 3
™

19
POWER-FLEX 3
™
Wireless Remote Control
LED SIGNATURE LIGHT
A. RETURN ALL SECTIONS
TO THE FLAT POSITION
B. RAISE(+) I LOWER(-)
HEAD SECTION OF THE
ADJUSTABLE BASE
RAISE(+) I LOWER(-)
FOOT SECTION OF THE
A
ZERO GRAVITY
PROGRAM UP TO 2
MEMORY POSITIONS
ANTI SNORE
STOP ALL MASSAGE FEATURES
INCREASE(+) I REDUCE(-)
MASSAGE INTENSITY ON HEAD
SECTION OF THE A
ALTERNATES BETWEEN
MASSAGE WAVE SPEEDS
1, 2 AND 3
J. INCREASE(+) I REDUCE(-)
MASSAGE INTENSITY ON FOOT
SECTION OF THE A
B
K. SELECT 1 OF 3 MASSAGE WAVE
SPEEDS

CUSTOMER SERVICE: 800-973-8374
[email protected]
20
POWER-FLEX 3
™
Remote Control Operation Guide
OPERATING INSTRUCTIONS:
HEAD AND FOOT ADJUSTMENTS (B,C)
• Adjusts the head and foot sections to the
desired positions.
Adjustable Base “FLAT” BUTTON (A)
• Levels the to the flat
position when the button is pressed and
held for at least 1 second.
PROGRAMMABLE MEMORY
BUTTONS (E):
You can store 2 personalized memory
positions.
• To Set a Memory Position: When in desired
position, press and hold Memory button
for more than 5 seconds until the LED light
stored.
• To recall a Memory Position: Press Memory
button 1 -4 until LED lights up.
ZERO GRAVITY (D)
• Allows your legs to be lifted to a position
slightly above the chest, which enables
heart, thus reducing stress and fatigue.
WAVE MASSAGE MODE (K)
• Turns on both head and foot massage
motors to one of the 3 save functions.
MASSAGE STOP BUTTONS (G)
• Press for 2 seconds to stop all massage
features.
FULL BODY MASSAGE FUNCTION (I)
• Turns on both head and foot massage
motors and alternates between Wave
modes 1, 2 and 3.
NOTE: The “FLAT” cycle can be
interrupted and canceled by pressing the
head or foot adjustment buttons (B,C).
NOTE: Do not hold the memory button
for more than 5 seconds otherwise a new
memory position will be set.
NOTE: The lowest setting will turn off the
corresponding massage unit.
NOTE: You must stop the massage before
you can switch to another wave function or
to the full body massage.
NOTE: The massage feature is designed
to automatically shut off after 30 minutes of
continuous use.
ANTI SNORE (F)
• Raises the HEAD slightly for easier
breathing.
HEAD AND FOOT MASSAGE CONTROLS
(H,J)
• Turns on the corresponding massage unit
(starting at intensity 5 of 10)
• Slowly increases or decreases massage
intensity. To increase massage intensity,
press (+) button. To decrease massage
intensity, press (-) button.