Reverie 3EMT User manual

REV: 2019-02-14 Copyright © 2018. All Rights Reserved.
Ascion LLC.
CONGRATULATIONS ON YOUR PURCHASE OF A REVERIE POWER BASE!
*Image may not represent the product you purchased
Follow the steps listed below to operate your Reverie power base using the remote provided and/or the Reverie
Nightstand™ app.
Step 1: Download the Reverie NightstandTM app from the App store for any of your Apple devices, or from the Google Play
store for any Android devices.
Step 2: Install batteries in your remote before use.
Step 3: Contact Reverie customer service at 1-800-973-8374 or [email protected] for additional assistance.
Your base comes with a 20 Year Limited Warranty. For a Full Owners Manual, Warranty, and Troubleshooting information,
please visit our website at: https://reverie.com/support
Adjustable Power Base
3EMTTM Owner's Manual

Safety Precautions
WARNING! IMPORTANT SAFETY
INSTRUCTIONS. PLEASE READ THESE
INSTRUCTIONS THOROUGHLY BEFORE
USING THIS PRODUCT. SAVE THESE
INSTRUCTIONS!
When using an electrical furnishing basic
precautions should always be followed,
including the following:
READ ALL INSTRUCTIONS BEFORE
USING (THIS FURNISHING)
DANGER: To reduce the risk of electric
shock: Always unplug this furnishing from the
electrical outlet before cleaning.
WARNING:
To reduce the risk of burns, re, electric
shock, or injury to persons:
• Unplug from outlet before putting on or
taking off parts.
• Close supervision is necessary when
this furnishing is used by or near
children, invalids or disabled persons.
• Use this furnishing only for its
intended use as described in these
instructions. Do not use attachments not
recommended by the manufacturer.
• Never operate this furnishing if it has
a damaged cord or plug, or if it is not
working properly, dropped or damaged,
or dropped into the water, call Reverie
customer service.
• Keep the cord away from heated
surfaces.
• Never drop or insert any object into any
opening.
• Do not use outdoors.
• Do not operate where aerosol (spray)
products are being used or where
oxygen is being administered.
• To disconnect, turn all controls to the off
position, then remove plug from outlet.
WARNING: Risk of Injury: Keep children
away from under the head and foot of the
base when moving.
WARNING: Risk of electric shock:
Connect this furnishing to a properly
grounded outlet only.
GROUNDING INSTRUCTIONS:
This product must be grounded. If it should
malfunction or breakdown, grounding
provides a path of least resistance for electric
current to reduce the risk of electric shock.
This product is equipped with a cord having
an equipment-grounding conductor and a
grounding plug. The plug must be plugged
into an appropriate outlet that is properly
installed and grounded in accordance with all
local codes and ordinances.
Do not modify the plug provided with the
product. If it will not t the outlet, have
a proper outlet installed by a qualied
electrician.
DANGER:
Improper connection of the equipment-
grounding conductor can result in a risk
of electric shock. Check with a qualied
electrician or serviceman if you are in
doubt as to whether the product is properly
grounded.
FOR BEST RESULTS, YOUR POWER BASE
SHOULD BE PLUGGED INTO A SURGE
PROTECTOR (not included).
USER-SERVICEABLE PARTS:
This product is specically designed to have
no maintenance by you, the user. Therefore,
you are encouraged not to open any motors,
alter the wiring, adjust, modify or change the
structure of the product, as it will void the
warranty.
IMPORTANT SAFETY FEATURES:
Use this furnishing only for its intended use
as described in these instructions. Do not
use attachments not recommended by the
manufacturer. If there is an overload weight
condition on the head or foot mechanism, the
control unit will automatically stop all functions.
Once the excess weight is removed the control
unit will automatically allow all functions to
resume operation after 30 seconds. As with any
product that produces a vibrating motion, it is
possible that some pacemakers may interpret
this motion as a false sense of movement and
or exercise. This may or may not affect your
pacemaker. If you have any concerns, please
consult your physician. For more information
please contact customer service by calling 800-
973-8374.
WARNING!
DO NOT USE NEAR PEOPLE USING
OR WEARING MEDICAL DEVICES. FOR
HOUSEHOLD / RESIDENTIAL USE ONLY. DO
NOT USE OUTDOORS. This product conforms
to UL STD 962
POWER RATINGS:
INPUT: AC 120V - 60Hz, 1 Amp
OUTPUT: DC 24V-3A
FUSE: 1.5A
The input transformer voltage is AC120V (1.5
Amp) 60HZ, and the output voltage is DC24V
(3Amp). When there is a short circuit, a fuse
on the transformer will automatically be blown
in order to protect the electrical equipment
(Fuse: 1.5A). When this occurs, the customer
MUST seek professional assistance by calling
a licensed electrician or by contacting customer
service at 800-973-8374.
SMALL CHILDREN AND PETS WARNING:
After your Power Base has been unboxed,
immediately dispose of packaging as it can
smother small children and pets. To avoid
injury, children and pets should not be
allowed to play on or under the power base.
Children should not operate this product
without adult supervision. Close supervision
is necessary when this furnishing is used
by, or near children, invalids, or disabled
persons.
SAVE THESE INSTRUCTIONS:
Your Power Base has been designed to
provide you with the reliable operation and
durability you expect. This product has been
inspected and tested prior to shipment.
PRODUCT RATINGS
The lift motor in your Power Base is NOT
designed for continuous use. Reliable
operation and full life expectancy will be
attained as long as the lift motor does not
operate more than two (2) minutes over an
eighteen (18) minute period, or approximately
10% duty cycle. Any attempt to circumvent
or exceed this rating will shorten the life
expectancy of this product and may void
the warranty. The recommended weight
restrictions for your Power Base is up to 850
lbs. total weight, including people and the
mattress for all sizes of power bases. Lift
speed will vary due to weight and mattress
conguration, as well as the mattress type.
The weight must be evenly distributed across
the power base. This Product is not designed
to support or lift 850 lbs of total weight in the
head or foot sections of your Power Base
alone, or in any unevenly distributed fashion.
Some mattresses are not designed for Power
Bases because they do not bend or ex well
when adjusted. When using such a mattress
with your Power Base the weight limits set
forth herein do not apply, as the bending of
the mattress requires signicant force and
puts signicant strain on the motors and the
Power Base itself.
For best performance, you should enter and
exit the Power Base while it is in the at or
fully lowered position.
DO NOT SIT ON THE HEAD OR FOOT
SECTIONS WHILE IN THE RAISED
POSITION.
INTENDED USAGE
The electric power base should be
installed with the head board brackets
and/or the head of the frame positioned
close to a wall.
IN-HOME USE AND HOSPITAL DISCLAIMER:
Your power base is strictly designed for in-home
use only. It is NOT designed for hospital use and
is NOT designed to meet hospital standards.
Do not use this base with TENT TYPE oxygen
therapy equipment or near explosive gases.
WARRANTY PRECAUTION:
Do not open control box, motors or wireless
remote controls (with the exception of the
battery compartment if equipped). The
warranty is void if these units are tampered
with. Any repair or replacement of power
base parts must be performed by an
authorized technician.
Note: Exceeding the recommended weight
restrictions could damage your power
base and void your warranty and using a
mattress on top of your power base that
is not designed for adjustability may also
void your warranty.
WARNING: PINCH POINT! Do not reach under
the base during operation.
This product is for use on a circuit having a
standard rating of 120 volts and is factory
equipped with a specic electric cord and plug
to permit connection to a proper electric circuit.
Make sure that the product is connected to an
outlet having the same conguration as the plug.
No adapter should be used with this product. If
the product must be reconnected for use on a
different type of electric circuit, the reconnection
should be made by qualied service personnel.
Unauthorized modications could void the
electrical portion of your warranty. Failure to
use a properly grounded outlet for this product
or modication of the plug will compromise this
important grounding safety feature and may
result in electrical shock, electrical re, or faulty
operation of the product.

Frame Assembly Instructions
Package contents:
Remote Control
Retainer Bar(s) (Optional Hardware)
Base Legs
IMPORTANT UNPACKING
INSTRUCTIONS
To avoid damage to the power
base, always open the carton
while the power base is laying in
the FLAT position on the oor.
OPEN FLAT
STEP 8
If you are installing a headboard,
proceed to follow the Headboard
Bracket Assembly Guide on our
website. If not, place your mattress
on top of the power base. Power
base assembly is now complete.
STEP 7A
STEP 7B
If you have a retainer bar that
requires hardware, use the retainer
bolts and retainer bar plates to
fasten the Retainer Bar to the power
base.
If you have a tool free retainer bar,
Insert it into the two mount holes
located at the foot end of the power
base.
STEP 1
STEP 2
STEP 3
STEP 5
STEP 4
STEP 6
Assemble the power base legs.
Screw them in a clockwise direction
into the threaded holes in the frame.
Remove the zip ties securing the
excess cord from the motors of the
power base.
Carefully ip the power base over with
2 people, to the topside-up position.
Plug the power cord into a grounded
electrical outlet.
NOTE: An electrical surge
protection unit is recommended
(not included)
WARNING: POWER CORDS
MUST NOT INTERFERE
WITH ANY POWER BASE
MECHANISMS.
ATTENTION!
Improper handling
DO NOT
lean the power
base against the
installed legs to
ip it over.
NOTE: Use only a manual
screwdriver to install the retainer
bolts. DO NOT use a power
screwdriver to tighten the bolts.
WARNING: Remove the yellow
packaging bands from under the
frame before attempting to operate
the bed.
Remove the plastic packaging from
the power base. If there is a yellow
packaging band attached to the frame,
remove this as well.
NOTE: Be sure to use a
protective layer under the power
base to prevent damage to your
hard oors.
Carefully lift the power base unit
out of the shipping carton, keeping
the unit top side down. For safety
reasons, this should be performed
by 2 people. Be sure to lift the base
by the steel frame, securing the
head and foot sections of the base
so they do not move. Remove all
accessory components from the
undercarriage of the base.

Remote Pairing
Press any button on the remote
control. When the control box light
turns solid, the remote should be
successfully paired.
Test and verify the remote is
correctly paried by activating
functions of the power base. You
have now completed the pairing
process.
Place batteries into the remote
control (3 x AAA batteries).
Ensure the power base is plugged
into a functioning outlet.
NOTE: If a new signal is not
received it will reset itself to
normal mode in 30 seconds.
STEP 1
STEP 2
STEP 3
STEP 4
STEP 5
Your remote is already paired
with your power base. Follow
the below instructions for
replacement remote pairing.
Press and hold the pairing button on
the control box until the indication
light blinks.
Your power base has an emergency
lowering feature in the event that your
power base is in the raised position
and has lost power due to a power
outage.
Emergency Power Down
Feature
Locate and remove the cover for the
9 volt batteries on the control box or
power supply box.
Press the “FLAT” button or the
individual lowering buttons.
Once the bed returns to the at
position, remove the batteries from the
Control box.
Install the two (2) alkaline 9 volt
batteries and replace the battery
cover.
NOTE: DO NOT raise the base
when powered with only backup
batteries. The batteries are only
intended to lower the base in case
of emergency.
STEP 1
STEP 2
STEP 3
STEP 4
Manufactured by Reverie®
For Warranty and Service:
1-800-973-8374
[email protected]
Please have your receipt ready and
available.
Thank you and enjoy your power
base.
www.reverie.com
Register Online. For easy
registration of your warranty visit
https://reverie.com/register-your-
warranty
Please prepare a digital copy of
your proof of purchase (invoice
or sales receipt) when registering
online. You may be required to
provide the Serial Number for
registration, you can nd it on the
Law Tags attached to the base.

Remote Control Operation Guide
NOTE: Any control button on the
remote will interrupt and stop the
FLAT, ZERO-G, Anti-Snore and
Memory Position presets.
NOTE: Do not hold the memory
position for more than 5 seconds
or the setting will overwrite.
HEAD AND FOOT
ADJUSTMENTS (A,E)
Adjusts the head and foot sections
to the desired positions.
FLAT (C)
Returns both head and foot to the
at position.
MEMORY POSITION PRESETS
(F)
You can store 2 personalized
memory positions. Press and hold
the Memory button for 5 seconds
until the LED light ashes 3 times to
store the setting. To recall a Memory
Position, press the corresponding
button.
ZERO GRAVITY (D)
Allows your legs to be lifted to a
position slightly above the chest,
which enables blood ow to easily
circulate back to the heart, thus
reducing stress and fatigue.
ANTI SNORE (B)
Raises the HEAD slightly for easier
breathing.
A. RAISE & LOWER HEAD SECTION
E. RAISE & LOWER FOOT SECTION
B. ANTI - SNORE
D. ZERO GRAVITY
C. FLAT
F. MEMORY POSITION 1-3
REMOTE LOCKOUT FEATURE
(A,C)
We created the remote lockout feature
to help owners prevent unintended use
of the base.
Activating Remote Lockout
At the same time, press and hold
the HEAD UP and FLAT buttons for
3 seconds. The LED will ash twice
to indicate activation. Pressing any
buttons on the remote while in lockout
mode will result in no movement from
the power base.
Deactivating Remote Lockout
Repeat the same process, press and
hold the HEAD UP and FLAT buttons
at the same time for 3 seconds.
The LED will ash twice to indicate
deactivation. The remote and power
base will work normally.

Press the FLAT button 3 times to
enter Tandem Mode. You will see
a solid green light on the remote to
conrm.
To now control both sides in tandem,
press the FLAT button 3 times. The
remote light will now ash between
red and green.
To change between one side and
tandem control, press the FLAT
button three times, repeat this
to toggle between sides and the
Tandem Feature.
TO CHANGE BETWEEN
ONE SIDE AND TANDEM
CONTROL
STEP 1
STEP 3
STEP 2
TANDEM FEATURE
If you want 2 sides to move in
sync when using one remote
(recommended for Split King/Cal
King units) you can pair to both
sides using the Tandem Feature.
You can also pair two remotes to
two sides, so that either remote can
control both sides at the same time.
Your remote should already be
paired to one of the control boxes.
Identify which one this is before you
begin. You must pair to the second
control box in order to use the
tandem feature. Repeat this
process if you want 2 remotes
paired to both sides.
Press and hold the pairing button on
the second control box then press
any button on the remote control.
You are now paired to the second
control box. The remote light will still
be green.
NOTE: This power base
may have minor intermittent
performance due to RF
Interference. This is a normal
operation of the power base and
is not a defect.
NOTE: Please remember to
recycle all electronics.
NOTE: This device complies with
part 15 of the fcc rules. Operation
is subject to the following two
conditions: (1) This device may
not cause harmful interference
(2) This device must accept any
interference received, including
interference that may cause
undesired operation.
NOTICE: Changes or
modications not expressly
approved by the party responsible
for compliance could void the
user’s authority to operate the
equipment.
IMPORTANT NOTE:
To comply with the FCC RF exposure
compliance requirements, no change
to the antenna or the device is
permitted. Any change to the antenna
or the device could result in the
device exceeding the RF exposure
requirements and void user’s authority
to operate the device.
ADDITIONAL REMOTE
FEATURES:
• The buttons are back-lit when
a button is pressed, to aid the
visibility of the remote in low
light environments.
• Customers can control the
remote without facing the
receiver (best transmission
range is within 30 feet or 10
meters).
• This Base uses a RF (Radio
Frequency) remote control
system.
• The included remote is already
paired with your power base,
so should be operational right
out of the box. Please test
some of the features to ensure
functionality.
• Only replacement remote
controls require pairing
instruction on following pages.
If you nd that your remote is
not paired with the bed, please
follow those Bluetooth pairing
instructions.

How to Download the App
Software
Use your iOS mobile device to log
into the APP STORE.
Type “Reverie Nightstand” in the
search column.
Select the Reverie Nighstand app.
Click install to download the app.
NOTE: Once the App is installed,
when you open the app the
Bluetooth module will connect to
your device automatically.
NOTE: Make sure the Reverie
Nightstand App is the last app
open on your phone before locking
(putting your phone in sleep mode)
Reverie Nightstand
iOS App User Guide
Dashboard/Home Screen
• Condensed versions of key
features, functions and settings
are accessible and controllable
from the Dashboard - Nightlight,
Bluetooth status, Reverie Presets,
Position control, Massage control,
Comfort Settings, Routines,
Memory Positions, Alarms
• The Dashboard and each Preset
Section is customizable to display
your favorite and most used
settings.
• Expandable Toolbar gives access
to all app features - Dashboard,
Position, Massage, Presets,
Alarms, and Settings
• Nighttime Mode - Change the
color scheme of the app to better
suit nighttime use.
Position Control
• Control your head and foot
elevation.
• Adjust your base using the Slider
or press/hold the plus or minus
symbols for micro adjustments.
• Switch between each adjustment
(Head, Foot, Other) and view all
settings above each button.
• Save your current position and/
or massage setting as a new
Comfort Setting.
Massage
• Control your massage intensity
using the Slider or press/hold the
plus or minus symbols for micro
adjustments.
• Full body - Turns on the full body
function.
• Wave - Select one of 4 different
wave funtions
• Timer - Select your desired
massage duration.
• Stop - Turns the massage off.
STEP 3
STEP 4
STEP 2
STEP 1

iOS App User Guide
Presets
• Reverie Presets - Zero Gravity,
Anti-Snore, and Flat.
• Comfort Setting - Press “+” to
program a unique head, foot and/
or massage combination.
• Routines - Press “+” to program a
set of saved comfort settings into
a series of timed positions.
• Memory Positions - Access
and overwrite previously saved
Memory Positions from your
remote control.
• View details of each setting with
the expand arrow as well as Edit
and Delete.
Sleep Tracking
History
Log Last Nights’ Sleep
Zero Gravity
0:00
00/00/0000
00/00/0000
00/00/0000
00/00/0000
00/00/0000
Date
Hours Slept
Bed State
Sleep Rating
Sleep Tracking
• Track your sleep daily using the
new Sleep Tracking Feature.
•Today’s Date, Hours Slept, Bed
State and Post-Sleep Feedback
Rating. (Today’s Date and Bed
State are automatically input).
• View your Sleep History to see
what Bed State and Hours Slept
gives you your best sleep.
• This information can be used by
our Sleep Coaching team to help
improve your sleep.
Settings
• Customize your app in settings.
•User Prole - Dene your user
prole to - The “Power Base” eld
is required and is important to
allow the app to best represent
youe specic power base.
• Bluetooth - Shows the bed your
app is connected to. Shows
nearby beds that you can connect
to in order of proximity.
• Reverie Connect - If your base
is compatible with our Reverie
Connect technology you can
follow the setup to control your
base with 9 voice activated
commands
• Set Start Screen - Set what
screen you want the app to open
up to.
•Mattress Congurations -
Recongure your Reverie Dream
Supreme mattress with these
rmness guides.
• Login/Logout - Log in to your
account
• Help - Contact info for technical
support.
• Update Bed - Update the software
on your control box
• Factory Reset - Reset your app to
original settings.
Routines
• Select which Comfort Settings
you want to use to create a new
Routine.
• Set the order of these Comfort
Settings and the duration of each.
• Save your new Routine.
Alarm
• Create an alarm setting to raise
and/or massage you awake.
• Press “+” to create a new alarm
setting.
• Set time - Scroll to select the
hour, minute and day.
• Repeat - Select the days of the
week you would like the alarm to
activate.
• Assign - Select a comfort setting
or routine to assignt the alarm to.

How to Download the
App Software
Use your Android mobile device to
log into the GOOGLE PLAY STORE.
Type “Reverie Nightstand” in the
search column.
Select the Reverie Nightstand app.
Click install to download the app.
NOTE: When you open the app
the Bluetooth module will connect
to your device automatically.
NOTE: Make sure the Reverie
Nightstand App is the last app
open on your phone before locking
(putting your phone in sleep mode)
Reverie Nightstand
Android App User Guide
STEP 3
STEP 4
STEP 2
STEP 1
Home Screen
• Key features, functions and settings are
accessible from the home screen.
- Settings, Preset List, Comfort
Settings, Routines, Bluetooth,
Nightlight, Home Tab, Position Tab,
Massage Tab, and Alarm Tab.
• Reverie Presets - Zero Gravity,
Anti-Snore, and Flat are right at your
ngertips.
• Comfort Setting - Press “New +” to
program a unique head, foot and/or
massage combination.
• Routines - Press “New +” to program
a set of saved or new comfort settings
into a series of timed positions.
Position Control
• Control your head and foot elevation.
• Select the part of the bed you would
like to elevate or lower (head or foot).
- Use your nger to slide the blue dot
along the curve to your desired
elevation or press and hold the plus
or minus symbol to adjust elevation.
• Your position on a scale of 1-100 will
appear at the top of the screen and
next to the head or foot position.
Massage
• Control your massage intensity and
duration.
• Full body - Turns on the full body
function.
• Wave - Select number of alternating
pulses at the head and foot of the bed.
• Head and Foot control - Select
massage intensity in the head and foot
sections of the bed.
- Use your nger to slide the blue
button to your desired intensity or
press and hold the plus or minus
symbol to adjust intensity.
• Timer - Select your desired massage
duration.
• Stop - Turns the massage off.

Android App User Guide
Alarm
• Create an alarm setting to raise
and/or massage you awake.
• Press “New +” to create a new
alarm setting.
- Set time - Scroll to select
the hour, minute and day.
- Repeat - Select the days of
the week you would
like the alarm to activate.
- Bed control - Select nothing
or select a new or existing
comfort setting or routine.
- Snooze - Enable snooze.
Settings
• Customize your app in settings.
• User Prole - Dene your user
prole to get recommendations
on custom settings for you.
• Bluetooth - Shows the bed you
are connected to and shows
nearby beds that you can
connect to in order of proximity.
• Help - Contact info for technical
support.
• Mattress Congurator -
Recongure your Reverie
Dream Supreme mattress with
these rmness guides.
• Factory Reset - Reset your app
to original settings.
• Logout - Logout or create a
new user.

Headboard Bracket Assembly
PARTS LIST
A. Leg Clamp Brackets (2)
B. Inner Headboard Brackets (2)
C. Outer Headboard Brackets (2)
D. Headboard Bolts (4)
E. Headboard Bracket Bolts (8)
F. Washers (16)
G. Lock Nuts (12)
H. Allen Key (1)
I. Wrench (1)
A.
D.
G.
B.
E.
H.
C.
F.
I. If the measurements do not match,
loosen or remove the bolts that
are holding the Outer Headboard
Brackets (C) and shift them to be
equal to the distance between
your headboard mounting holes.
Reinstall the bolts and rmly tighten.
Measure the distance from each
center of the mounting holes in the
Outer Headboard Brackets (C).
Measure the distance from each
center of the mounting holes on
your headboard.
Lower the head section of your
power base and check that there
is sufcient distance between the
edge of the power base and the
Outer Headboard Brackets (C).
Make adjustments if needed and
rmly tighten the bolts attaching (B)
to (A).
Place the open side of the Outer
Headboard Bracket (C) onto the
exposed square tube of the Inner
Headboard Bracket (B). This will
create a tight t between (B) and (C).
Place a Headboard Bracket Bolt (E)
with a Washer (F) through the Outer
Headboard Bracket (C) and into the
Inner Headboard Bracket (B). Thread
a Lock Nut (G) with a Washer (F) onto
the bolts and hand tighten to allow for
adjustment. Repeat steps 2-4 for the
opposing side of the power base.
Bolt the Inner Headboard Bracket (B)
to the Leg Clamp Bracket (A) using
2 Headboard Bracket Bolts (E), 2
Washers (F), and 2 Lock Nuts (G), and
hand tighten to allow for adjustment.
Bolt the Leg Clamp Bracket (A) to the
leg using 2 Headboard Bolts (D), and 2
Lock Nuts (G).
To prepare to install the headboard
brackets to the power base, place
one set of brackets on the left-hand
side of the base and one set of
brackets on the right-hand side of the
base.
Use the remote to raise the head of
the base in order to gain access to
the power base frame.
Place your mattress on top of your
power base. Headboard Bracket
Assmebly is now complete.
STEP 1
STEP 2
STEP 3
STEP 4
STEP 5
STEP 7
STEP 6
STEP 8
STEP 9
A
G
D
B
F
F
G
E
F
C
E
F
G
A
B
C
Through the mounting holes in your
headboard, fasten your headboard
to the Outer Headboard Brackets
(C) using additional hardware.

Troubleshooting
In the event the Power Base fails to operate, investigate the symptoms and possible solutions provided in the chart below:
SYMPTOM SOLUTION
No features of the Power Base will activate.
• Make sure your remote is paired or plugged into
the bed.
• Your electrical circuit breaker may be tripped.
• Verify the power cord is plugged into a working,
grounded electrical outlet. A grounded, electrical
surge protection device is recommended. Test the
outlet by plugging in another working appliance.
• This may be due to overload condition, remove the
load and put the bed into the at position and then
move it all the way to maximum position to test that
the functions are fully operational.
Lift function has minor interference during operation.
• There may be an overload of weight on your bed.
• Press the lift buttons squarely & accurately.
• The power base mechanism may be obstructed.
Elevate the power base and check for an
obstruction. Remove the obstruction.
Head or foot section will elevate but will not return to
the horizontal (at) position.
• The power base mechanism may be obstructed.
Elevate the power base and check for an
obstruction. Remove the obstruction.
• The head section may be too close to the wall. The
headboard may be too close to the edge of the
mattress. Adjust if required.
Noise when operating the bed.
• Check for obstructions under the bed.
• The actuators make a light noise during operation,
this does not indicate any defect.
• Squeaking noise could be caused by a loose bolt.
Identify and tighten the bolt.
• If no solution can be found please call Customer
Service.
Excessive massage motor noise.
• Make sure the massage motor cable is not loose
and hitting the base structures.
• Verify that the bed is not positioned against a wall,
nightstand, or other object that may cause the
vibration or noise.
• If this base is installed over a bed frame, verify the
massage motors are not causing the bed frame (or
bed frame components) to vibrate.
• Verify that the headboard attachment hardware is
rmly tightened.

Troubleshooting
Remotes only
SYMPTOM SOLUTION
Remote readout doesn’t match actual bed position.
• Recalibrate by pressing FLAT on the remote, then
lift all sections to maximum position until it shows
100 on the remote screen.
Remote states “No Bed Paired”.
• Allow the remote to go back to sleep by setting
down, check if its connected after 3 minutes.
• If not resolved, go through the pairing process
again.
Distorted image on the remote screen.
• Let the remote go back to sleep and wake it up
again. Repeat this multiple times. If problem
persists, contact customer service.
Remote states other remote connected.
• Either your phone is connected to the bed via
the Reverie Nightstand app or another remote is
connected. Disconnect from bluetooth in the app
and make sure the other remote is asleep.
Remote states PLC battery error. • Please call Customer Service.
Remote Lockout Feature not working.
• Make sure you are correctly pressing both specied
buttons at the same time.
• Verify that the remote has battery power.
• Make sure there are no other devices causing RF
interference with the remote.
• If cannot determine then please call customer
service.

20 Year Limited Warranty
20 Year Limited Warranty for Reverie
Power Bases
YEAR 1: FULL COVERAGE OF PARTS
AND LABOR
YEARS 2-5: FULL COVERAGE OF PARTS
ONLY
The Purchaser’s adjustable foundation may be
equipped with a lumbar support feature. When
the lumbar support feature is articulated or any
other portion of the adjustable foundation is
in an articulated position, any use that results
in weight being distributed unevenly across
the entire top of the foundation may damage
the adjustable foundation and shall void this
warranty.
This Limited Warranty does not include
reimbursement for inconvenience, removal,
installation, setup time, loss of use, shipping,
or any other costs or expenses.
Some states may not allow the exclusion
or limitation of incidental or consequential
damages in some circumstances, so the
above limitation or exclusion may not apply to
every Purchaser. This Limited Warranty gives
the Purchaser specic legal rights, and the
Purchaser may also have other rights, which
may vary from state to state. This Limited
Warranty is valid in all states of the United
States except Alaska, Hawaii and Puerto
Rico.
YEARS 6-20: FULL COVERAGE OF FRAME
ONLY
ADDITIONAL TERMS AND CONDITIONS
Repairs to or replacement of the adjustable
power base or its components under the terms
of this Limited Warranty will apply to the original
warranty period and will not serve to extend
such period.
Ascion, L.L.C. d/b/a Reverie (hereinafter
referred to as “Reverie”) warrants to the end
user (hereinafter referred to as “Purchaser”)
that during the twenty (20) year term of this
Limited Warranty, Reverie will, at its sole
discretion and option, repair or replace
Purchaser’s motorized bed frame or
motorized bed foundation parts (hereinafter
referred to as “adjustable power base” or
“adjustable power bases”) that are found to
be defective due to faulty workmanship or
materials, subject to the limitations set forth
herein.
This Limited Warranty begins on the
“warranty commencement date” which is the
date of purchase for new unused adjustable
power bases and the date of manufacture for
adjustable power bases that have been used
as oor or display models. Thus, on a oor
model adjustable power base, the warranty is
a portion of the 20-year Limited Warranty.
If original proof of purchase is not provided by
Purchaser, Reverie reserves the right to
determine that the adjustable power base is
not covered by this Limited Warranty or to
use the manufacturing date as the warranty
commencement date. This Limited Warranty
extends only to the original Purchaser and
may not be transferred.
Upon receiving reasonable notice during the
rst year from the warranty commencement
date, Reverie will send replacement parts (at
no cost to the Purchaser) for any defective
adjustable power base part to the Purchaser,
and Reverie will pay all pre-authorized labor
and transportation costs associated with the
repair or replacement of any parts Reverie
determines to be defective. This one (1) year
Limited Warranty shall not apply if Purchaser
does not return any and all defective parts to
Reverie within 15 days of Purchaser’s receipt
of replacement part(s).
Upon receiving reasonable written notice at
any point in time that is more than one (1)
year and up to ve (5) years from the
warranty commencement date, Reverie will
offer replacement parts for any defective
adjustable power base part to the Purchaser.
This four (4) year Limited Warranty shall not
apply if Purchaser does not return any and all
defective parts to Reverie within 15 days of
Purchaser’s receipt of replacement part.
Purchaser shall bear all service,
transportation, labor and shipping costs
related to the delivery and/or replacement of
the defective part.
Upon receiving reasonable written notice at
any point in time that is more than ve (5)
years and up to twenty (20) years from the
warranty commencement date, Reverie will
offer replacement parts for any mechanical part
of the frame found to be defective. Electronics,
electrical components, drive motors and
massage motors are excluded from this Limited
Warranty. Purchaser shall bear all service,
transportation, labor and shipping costs related
to the delivery and/or replacement of the
defective part.
This Limited Warranty does not apply: (a) to any
damage caused by the Purchaser, including
damage to or cracks in the remote or its LED
screen, and peeling of the silicon rubber from
remote; (b) if there has been any unauthorized
repair or replacement of adjustable power
base parts; (c) if the adjustable power base
has been mishandled (whether in transit or by
other means), subjected to physical or electrical
abuse or misuse, or otherwise operated in
any way inconsistent with the operation and
maintenance procedures outlined in the Owner’s
Manual, this Limited Warranty, and any other
applicable document published or approved by
Reverie; (d) to damage to mattresses, fabric,
cables, electrical cords or items supplied by any
Reseller of the adjustable power base, (contact
the Reseller or other relevant party for warranty
information on these items.); (e) if there have
been any unnecessary service calls, including
costs for in-home service calls solely for the
purpose of educating the consumer about
the adjustable power base or for nding an
unsatisfactory power connection.
This adjustable power base may include the
ProGrip™ mattress retainer-less retention
technology. Depending on the mattress used
by the Purchaser, Purchaser may experience
varying degrees of shifting of their mattress.
Such shifting shall not be considered a defect
under this Limited Warranty. Should shifting
persist, please install the supplied retainer bars.
The decision to repair or to replace defective
parts under this Limited Warranty shall be
made exclusively by Reverie in its sole and
exclusive discretion.
REPAIR OR REPLACEMENT SHALL BE
THE SOLE REMEDY OF THE PURCHASER.
THERE SHALL BE NO LIABILITY ON
THE PART OF REVERIE AND THEIR
RESPECTIVE PARENTS, SUBSIDIARIES,
DIVISIONS OR AFFILIATES FOR ANY
SPECIAL, INDIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES OR FOR ANY
OTHER DAMAGE, CLAIM, OR LOSS NOT
EXPRESSLY COVERED BY THE TERMS
OF THIS LIMITED WARRANTY.
UNLESS OTHERWISE EXPRESSLY
STATED IN THIS DOCUMENT, REVERIE
AND THEIR RESPECTIVE PARENTS,
SUBSIDIARIES, DIVISIONS AND
AFFILIATES EXPRESSLY DISCLAIM ANY
OTHER WARRANTY WHATSOEVER,
EXPRESS OR IMPLIED, INCLUDING BUT
NOT LIMITED TO IMPLIED WARRANTIES
OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, AND FREEDOM
FROM DEFECTS AND WORKMANSHIP.
If you experience any trouble with your
adjustable power base during the warranty
period, please consult the troubleshooting
guide provided with your adjustable power
base and online (if applicable), or the
troubleshooting video provided online (if
applicable). If problems persist after following
these instructions, please call: 800-973-8374.
Please have your receipt ready and available.
Thank you and enjoy your adjustable power
base.