Reverie 3EM User manual

Reverie 3EM™Wireless Power Base
Owner’s Manual and Reference Guide
REV: 2016-08-03
TW Manual Part No. D1103-301-3EM
Manual Part No. PT-MAN-3EM
Copyright © 2016. All Rights Reserved.
Ascion LLC.

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Reverie 3EM™Wireless Power Base
Table of Contents
Safety Precautions.............................................................................................3
Parts List............................................................................................................8
Power Base Assembly Instructions ..................................................................9
Wireless Remote Control...................................................................................13
Remote Control Operation Guide......................................................................14
Replacement Remote Control Programming.....................................................15
Remote Control Emergency Power Down Feature............................................17
Troubleshooting.................................................................................................18
Warranty.............................................................................................................19
Warranty Information: Please see warranty information at the end of this manual

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Safety Precautions
SAFETY PRECAUTIONS
WARNING! IMPORTANT SAFETY INSTRUCTIONS.
PLEASE READ THESE INSTRUCTIONS
THOROUGHLY BEFORE USING THIS PRODUCT.
SAVE THESE INSTRUCTIONS!
When using an electrical furnishing basic precautions should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING (THIS FURNISHING)
DANGER: To reduce the risk of electric shock:
Always unplug this furnishing from the electrical outlet before cleaning.
WARNING:
To reduce the risk of burns, re, electric shock, or injury to persons:
• Unplug from outlet before putting on or taking off parts.
• Close supervision is necessary when this furnishing is used by or near children, invalids or
disabled persons.
• Use this furnishing only for its intended use as described in these instructions. Do not use
attachments not recommended by the manufacturer.
• Never operate this furnishing if it has a damaged cord or plug, or if it is not working properly,
dropped or damaged, or dropped into the water. Return the furnishing to a service center for
examination and repair.
• Keep the cord away from heated surfaces.
• Never operate the furnishing with the air openings blocked. Keep the air openings free of lint,
hair and the like.
• Never drop or insert any object into any opening.
• Do not use outdoors.
• Do not operate where aerosol (spray) products are being used or where oxygen is being
administered.
• To disconnect, turn all controls to the off position, then remove plug from outlet.

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Safety Precautions
WARNING: Risk of Injury:
Keep children away from extended foot support (or other similar parts).
WARNING: Risk of electric shock:
Connect this furnishing to a properly grounded outlet only.
See Grounding instructions.
GROUNDING INSTRUCTIONS:
This product must be grounded. If it should malfunction or breakdown, grounding provides a path
of least resistance for electric current to reduce the risk of electric shock. This product is equipped
with a cord having an equipment-grounding conductor and a grounding plug. The plug must be
plugged into an appropriate outlet that is properly installed and grounded in accordance with all
local codes and ordinances.
DANGER:
Improper connection of the equipment-grounding conductor can result in a risk of electric shock.
Check with a qualied electrician or serviceman if you are in doubt as to whether the product is
properly grounded.
Do not modify the plug provided with the product. If it will not t the outlet, have a proper outlet
installed by a qualied electrician.
SAVE THESE INSTRUCTIONS!

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Safety Precautions
This product is for use on a standard 120-volt circuit, and has a grounding plug that looks
like the plug illustrated in photo A (see Figure). A temporary adapter that looks like the
adapter illustrated in photo B and C can be used to connect this plug to a 2-pole receptacle
as shown in photo B if a properly grounded outlet is not available. The temporary adapter
should be used only until a properly grounded outlet (photo A) can be installed by a
qualied electrician. The green colored rigid ear, lug or the like extending from the adapter
must be connected to a permanent ground such as a properly grounded outlet box cover.
Whenever the adapter is used, it must be held in place by a metal screw.
This product is for use on a circuit having a standard rating of 120 volts and is factory equipped
with a specic electric cord and plug to permit connection to a proper electric circuit. Make sure
that the product is connected to an outlet having the same conguration as the plug. No adapter
should be used with this product. If the product must be reconnected for use on a different type of
electric circuit, the reconnection should be made by qualied service personnel.
Unauthorized modications could void the electrical portion of your warranty. Failure to use a
properly grounded outlet for this product or modication of the plug will compromise this important
grounding safety feature and may result in electrical shock, electrical re, or faulty operation of the
product.
A. Grounded Outlet Box B. Grounded Outlet Box C. Adapter
Grounding Pin Grounding Pin
Metal Screw
Metal Screw
Metal Screw
Adapter
Grounded
Outlet Tab For
Grounding
Screw Tab For
Grounding
Screw
FOR BEST RESULTS, YOUR POWER BASE SHOULD BE PLUGGED INTO A SURGE
PROTECTOR (not included).
WARRANTY PRECAUTION:
Do not open control box, motors or wireless remote controls (with the exception of the battery
compartment if equipped). The warranty is void if these units are tampered with. Any repair or
replacement of power base parts must be performed by an authorized technician.
IN-HOME USE AND HOSPITAL DISCLAIMER:
Your power base is strictly designed for in-home use only. It is NOT designed for hospital use
and is NOT designed to meet hospital standards. Do not use this base with TENT TYPE oxygen
therapy equipment or near explosive gases.

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Safety Precautions
WARNING!
DO NOT USE NEAR PEOPLE USING OR WEARING MEDICAL DEVICES. FOR HOUSEHOLD /
RESIDENTIAL USE ONLY. DO NOT USE OUTDOORS.
This product conforms to UL STD 962
IMPORTANT SAFETY FEATURES:
Use this furnishing only for its intended use as described in these instructions. Do not use
attachments not recommended by the manufacturer.
If there is an overload weight condition on the head or foot mechanism, the control unit will
automatically stop all functions. Once the excess weight is removed the control unit will
automatically allow all functions to resume operation after 30 seconds.
As with any product that produces a vibrating motion, it is possible that some pacemakers may
interpret this motion as a false sense of movement and/or exercise. This may or may not affect
your pacemaker. If you have any concerns, please consult your physician. For more information
please contact customer
service by calling 800-973-8374.
USER-SERVICEABLE PARTS:
This product is specically designed to have no maintenance by you, the user. Therefore, you are
encouraged not to open any motors, alter the wiring, adjust, modify or change the structure of the
product, as it will void the warranty.
POWER RATINGS:
INPUT: AC 120V - 60Hz, 1 Amp
OUTPUT: DC 24V-3A
FUSE: 1.5A
The input transformer voltage is AC120V (1.5 Amp) 60HZ, and the output voltage is DC24V
(3Amp). When there is a short-circuit, the customer should seek professional assistance by
calling a licensed electrician or by contacting customer service at 800-973-8374.

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Safety Precautions
SMALL CHILDREN AND PETS WARNING:
After your Power Base has been unboxed, immediately dispose of packaging as it can smother
small children and pets. To avoid injury, children and pets should not be allowed to play on or
under the power base.
Children should not operate this product without adult supervision. Close supervision is necessary
when this furnishing is used by, or near children, invalids, or disabled persons.
SAVE THESE INSTRUCTIONS:
Your Power Base has been designed to provide you with the reliable operation and durability
you expect. This product has been inspected and tested prior to shipment.
PRODUCT RATINGS
The lift motor in your Power Base is NOT designed for continuous use. Reliable operation and
full life expectancy will be attained as long as the lift motor does not operate more than two (2)
minutes over an eighteen (18) minute period, or approximately 10% duty cycle. Any attempt to
circumvent or exceed this rating will shorten the life expectancy of this product and may void the
warranty. The recommended weight restrictions for your Power Base is up to 850 lbs. total weight,
including people and the mattress for all sizes of power bases. Lift speed will vary due to weight
and mattress conguration, as well as the mattress type. The weight must be evenly distributed
across the power base. This Product is not designed to support or lift 850 lbs of total weight
in the head or foot sections of your Power Base alone, or in any unevenly distributed fashion.
Some mattresses are not designed for Power Bases because they do not bend or ex well when
adjusted. When using such a mattress with your Power Base the weight limits set forth herein do
not apply, as the bending of the mattress requires signicant force and puts signicant strain on
the motors and the Power Base itself.
Note: Exceeding the recommended weight restrictions could damage your power base
and void your warranty and using a mattress on top of your power base that is
not designed for adjustability may also void your warranty.
For best performance, you should enter and exit the Power Base while it is in the at or fully
lowered position.
DO NOT SIT ON THE HEAD OR FOOT SECTIONS WHILE IN THE RAISED POSITION.
INTENDED USAGE
The electric power base should be installed with the head board brackets and/or the head
of the frame positioned close to a wall.

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Parts List for Reverie
3EM™ Wireless Power Base
Note: Before discarding any packing materials, check the power base carton and verify the
following items in the parts list are included:
PARTS LIST
A. Wireless Remote Control (1)* and
AA Batteries (2)
B. Mattress Retainer Bar (1)*
C. Base Legs (4)
D. Retainer Bar Bolt (4)*
E. Retainer Bar Plate (2)*
F. Allen Wrench (1)
G. 9-Volt Batteries (2)
* Attached to base for shipping
A. B.*
D.*
F.E.*
C.
G.

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Power Base Assembly Instructions
IMPORTANT UNPACKING INSTRUCTIONS
To avoid damage to the power base, always
open the carton while the power base is
laying in the FLAT position on the oor. OPEN FLAT
STEP 1 STEP 3
STEP 4
STEP 5
STEP 6
STEP 2
Carefully lift the power base unit out of the
shipping carton, keeping the unit top side
down. For safety reasons, this should be
performed by 2 people.
Remove the extend the power cord from the
power base.
Remove the plastic packaging from the power
base.
Carefully rotate the power base over the
topside-up position, resting on all four legs.
Plug the power cord into a grounded electrical
outlet.
Assembling power base legs: Open the
accessories box, take out the 4 legs,
and thread them in a clockwise direction into
the threaded holes in the frame.
NOTE: Tighten the legs securely to the frame.
Leave no space between the leg and frame.
NOTE: An electrical surge protection unit is
recommended (not included)
WARNING:
POWER CORDS MUST NOT INTERFERE
WITH ANY POWER BASE MECHANISMS.
ATTENTION! Improper handling
DO NOT
lean the power base
against the installed
legs to ip it over.

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Power Base Assembly Instructions
STEP 7
STEP 8
STEP 10
STEP 9
Install the batteries in your wireless remote
control. Briey activate all functions on the
wireless remote control to verify that all of
the features are operational. If your Power
Base does NOT operate, please refer to the
Troubleshooting section near the end of
this manual.
Return the base to the at position and proceed
to assemble the Mattress Retainer Bracket.
Place your mattress on top of your power
base. Typical Power Base installation is now
complete. If the base is equipped with a
programmable setting or options, refer to the
Remote Control Guide for more information.
Use the Retainer Bolts (D) and Retainer Bar
Plate (E) to fasten the Mattress Retainer
Bracket (B) to the front of the power base. (As
shown in the diagram below).
NOTE: Use only a manual screwdriver to
install the retainer bolts. DO NOT use a
power screwdriver to tighten the bolts. DO
NOT over tighten the mattress retainer
hardware.
NOTE: If the power base is to be set
up without a headboard, simply install a
mattress on the frame. If a headboard is
to be installed, please follow headboard
installation instruction.
NOTE: It is important to position the bottom
of the headboard cross member a maximum
distance of 3 inches (76.2 mm) between the
headboard and the top of the mattress. Do
not exceed 3 inches (76.2 mm).
ATTENTION: Failure to follow the proper
installation instructions may result in
damage to your power base.

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Power Base Assembly Instructions
Optional Parts List for Headboard Bracket Installation
PARTS LIST
A. Leg Clamp Bracket (2)
B. Inner Headboard Bracket (2)
C. Outer Headboard Bracket (2)
D. 45 L Bracket Bolt (4)
E. 40 L Bracket Bolt (8 )
F. 5 / 16 Inch Washer (16 )
G. 5 / 16 Inch Locking Nut (12)
H. Allen Key (1)
I. Wrench (1)
A.
D.
G.
B.
E.
H.
C.
F.
I.
D
D
A
A
F
F
B
B
G
E
E
C
C
E

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Power Base Assembly Instructions
Headboard Bracket Installation
STEP 1
STEP 2
Install the headboard brackets to the power base.
Place one bracket on the left-hand side of the
base and one bracket on the right-hand side of
the base.
1. Use the hand control to raise the head of the
base in order to gain access to the power
base.
2. Bolt the Leg Clamp Bracket (A) to the leg
using the headboard bracket bolts (D), and
the 5/16” lock nut (G).
3. Bolt the inner Headboard Bracket (B) to the
Leg Clamp Bracket (A) using the Headboard
Bracket Bolts (E), the 5/16” washer (F), and
the 5/16” lock nut (G).
4. Place the open side of the outer headboard
bracket (C) onto the exposed square tube of
the inner head board bracket (B). This will
create a tight t between (B) and (C). Place a
Headboard Bracket Bolt (E) with a 5/16 Inch
Washer (F) through the Outer Headboard
Bracket (C) and into the Inner Headboard
Bracket (B). Use a 5/16 Inch Washer (F) and
5/16 Inch Locking Nut (G) and hand tighten to
allow for adjustment. Repeat same procedure
for opposing side of the power base.
5. Ensure the headboard bracket is assembled
a distance of 1.5 (38.1 mm) to 2 inches
(50.8 mm) between the edge of the
power base and the headboard bracket
assemblies.
6. Firmly tighten the headboard bolts (not
included) to the end of the headboard
bracket assembly.
7. Measure the distance of the center to center
mounting holes in the headboard.
8. Measure the distance of the center to center
mounting holes in the headboard bracket
assemblies.
9. If the headboard brackets require
adjustments, loosen the bolts that are
holding the outer headboard brackets and
move them to the necessary distance.
Reinstall the bolts and rmly tighten.
Place your mattress on top of your power base.
G
A
D
I
I
HD
AG
BC
E
H
F
FAB
B
A
CFE
G
E

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Wireless Remote Control
LED SIGNATURE LIGHT
A. RAISE FOOT SECTION
OF THE POWER BASE
B. LOWER FOOT SECTION
OF THE POWER BASE
C. RAISE HEAD SECTION
OF THE POWER BASE
D. LOWER HEAD SECTION
OF THE POWER BASE
E. RETURN ALL SECTIONS
TO THE FLAT POSITION

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14
Remote Control Operation Guide
OPERATING INSTRUCTIONS
POWER BASE HEAD AND FOOT ADJUSTAMENT (A, B, C, D)
• Adjusts the head and foot sections to the desired positions.
FOUNDATION “FLAT” BUTTON (E)
• Return both head and foot to the at position.
Safety
The input transformer voltage is AC120V 60HZ, the output voltage is DC24V 3A. When there is a
short circuit, a fuse on the transformer will automatically be blown in order to protect the electrical
equipment. When this occurs, the customer MUST seek professional assistance.
NOTICE:
Changes or modications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.

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15
Replacement Remote
Control Programming
NOTE: The included remote is
already paired with your power base.
No further action is required. Only
replacement remote controls require
use programming.
1 Wireless Remote Control
and 2 Reverie 3EM™Power
Bases.
Use the same remote control to pair with
the two power base one after the other
following the “Replacement Remote
Control Programming” procedures (Step
3 - Step 6).
NOTE: If a new signal is not received it will
reset itself to normal mode in 10 seconds.
STEP 1
STEP 4
STEP 5
STEP 6
STEP 2
STEP 3
Place batteries into a remote control
(2 x AA batteries)
When the Green LED signature light
illuminates, the RF frequency code setting
function will be activated.
Press any button on the remote control.
When the receiver light ashes, you have
completed the learning process of the RF
frequency code.
Ensure the power base is plugged into a
functioning outlet.
Press the learn button for 3 seconds.
Figure 1: Press “Learn Button” to
initiate the RF learning mode.
Figure 2: A ashing Green LED
indicates the control box has
received the remote control signal.
PAIRING INSTRUCTIONS FOR
JOINING 2 BASES

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Guide to Pairing 1
Remote Control To Multiple Bases
Each base is already paired with the remote control that comes with it. Each control box
has space in its memory to remember two remote controls. King/Cal King units require
you to pair at least 1 remote to both bases so that both bases will move in sync
when using that remote. You can also pair two remotes to two bases, so that either
remote can control both bases at the same time.
When reading these instructions assume that you have two power bases (either two TXL
or two Split Cal King bases), and two remote controls – one that came with each base. We
will call these Base 1 and Base 2, and Remote 1 (for Base 1) and Remote 2 (for Base 2).
If you want to marry Remote 2 to base 1:
Take “Remote 2” and press the learn button on the PLC for “base 1”
When the green LED lights up, press any button on “Remote 2” As soon as the
LED begins to Blink, release the button on “Remote 2” (see Steps 3-6 on
Page 15). Do NOT hold the remote button after the light blinks, and do
NOT press it again (see Note below). If you do you will remove Remote
1 from base 1’s memory. Wait until the green LED turns solid and then
turns off. Now both remotes will operate base 1.
If you want to marry Remote 1 to base 2:
Take “Remote 1” and press the learn button on the PLC for “base 2” When
the green LED lights up, press any button on “Remote 1”. As soon as the
LED begins to Blink, release the button on “Remote 1” (see Steps 3-6 on
Page 15). Do NOT hold the remote button after the light blinks, and do
NOT press it again (see Note below). If you do you will remove Remote
2 from base 2’s memory. Wait until the green LED turns solid and then
turns off. Now both remotes will operate both bases in tandem.
Note: While the light is blinking if you release the button on the remote and press it
a second time, or if you continue to hold the button the PLC can jump to the second
slot and kick out the rst remote. This is why some people have a difcult time
joining the remotes. If they are patient and follow the process described they will
not have a problem.

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Remote Control Emergency
Power Down Feature
Your power base has an emergency lowering
feature in the event that your power base is in
the raised position and has lost power due to a
power outage.
STEP 1
STEP 3
STEP 4
STEP 2
Locate and remove the cover for the 9 volt
batteries.
Replace battery cover.
Press the “FLAT” button (A) or the individual
lowering buttons (B,C).
Your power base should lower to the at
position.
Install the two (2) alkaline 9 volt batteries.
Figure 1: 9 volt batteries cover.
Figure 4: Lower the power base using the
9 volt battery back up system
NOTE: The two (2) 9 volt batteries are
only intended to be used once. After you
complete the emergency lowering, the
batteries need to be replaced with new
alkaline batteries.

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Troubleshooting
In the Event the Reverie 3EM™ Wireless Power Base fails to operate, investigate the symptoms
and possible solutions provided in the chart below:
Symptom Solution
Remote control LED illuminates and appears
to be operable but will not activate the
power base.
• Verify the power cord is plugged into a
working, grounded electrical outlet. A
grounded, electrical surge protection device is
recommended. Test the outlet by plugging in
another working appliance.
No features of the Reverie 3EM™Wireless
Power Base will activate.
• Program the remote control (see the Remote
Control Guide, included with this product, for
programming procedures). If equipped with a
power down box, make certain the power down
box is easily accessible. Relocate the power
down box if required.
• Unplug the power cord, wait 45 seconds and
plug it in to reset the electronic components.
• The electrical circuit breaker may be tripped.
Check the electrical service breaker box to
verify.
• The surge protection device or electrical outlet
is defective. Test the outlet by plugging in
another working appliance.
Remote control LED will not illuminate. • Replace the batteries in the hand control.
• Ensure the batteries are installed correctly.
Head or foot section will elevate but will not return
to the horizontal (at) position.
• The power base mechanism may be
obstructed. Elevate the power base and check
for an obstruction. Remove the obstruction.
• The head section may be too close to the wall.
The headboard may be too close to the edge
of the mattress. Verify a 1.5” (38.1mm) to 2”
(50.8mm) distance is between the headboard
brackets and the mattress. Adjust if required.
Head or foot lift function has minor interference
during operation.
• Check batteries in remote, replace if necessary.
Make sure that you are following the duty
cycle of the motors (do not operate more than
three (3) minutes over a thirty (30) minute
period,approximately 10% duty cycle).
• Press the lift buttons squarely & accurately.
Remote may be experiencing common Radio
Frequency Interference from other radio
transmitting devices.

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19
Warranty
20 Year Limited Warranty for Reverie Power Bases
Ascion, L.L.C. d/b/a Reverie (hereinafter referred to as “Reverie”) warrants to the end user
(hereinafter referred to as “Purchaser”) that during the twenty (20) year term of this Limited
Warranty, Reverie will, at its sole discretion and option, repair or replace Purchaser’s motorized
bed frame or motorized bed foundation parts (hereinafter referred to as “adjustable bed” or
“adjustable beds”) that are found to be defective due to faulty workmanship or materials, subject
to the limitations set forth herein.
This Limited Warranty begins on the “warranty commencement date” which is the date of
purchase for new unused adjustable beds and the date of manufacture for adjustable beds that
have been used as oor or display models. Thus, on a oor model adjustable bed, the warranty
is a portion of the 20-year Limited Warranty. If original proof of purchase is not provided by
Purchaser, Reverie reserves the right to determine that the adjustable bed is not covered by this
Limited Warranty or to use the manufacturing date as the warranty commencement date. This
Limited Warranty extends only to the original Purchaser and may not be transferred.
YEAR 1: FULL COVERAGE OF PARTS AND LABOR
Upon receiving reasonable notice during the rst year from the warranty commencement date,
Reverie will send replacement parts (at no cost to the Purchaser) for any defective adjustable
bed part to the Purchaser, and Reverie will pay all pre-authorized labor and transportation costs
associated with the repair or replacement of any parts Reverie determines to be defective. This
one (1) year Limited Warranty shall not apply if Purchaser does not return any and all defective
parts to Reverie within 15 days of Purchaser’s receipt of replacement part(s).
YEARS 2-5: FULL COVERAGE OF PARTS ONLY
Upon receiving reasonable written notice at any point in time that is more than one (1) year and
up to ve (5) years from the warranty commencement date, Reverie will offer replacement parts
for any defective adjustable bed part to the Purchaser. This four (4) year Limited Warranty shall
not apply if Purchaser does not return any and all defective parts to Reverie within 15 days of
Purchaser’s receipt of replacement part. Purchaser shall bear all service, transportation, labor and
shipping costs related to the delivery and/or replacement of the defective part.

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Warranty
YEARS 6-20: FULL COVERAGE OF FRAME ONLY
Upon receiving reasonable written notice at any point in time that is more than ve (5) years and
up to twenty (20) years from the warranty commencement date, Reverie will offer replacement
parts for any mechanical part of the frame found to be defective. Electronics, electrical
components, drive motors and massage motors are excluded from this Limited Warranty.
Purchaser shall bear all service, transportation, labor and shipping costs related to the delivery
and/or replacement of the defective part.
ADDITIONAL TERMS AND CONDITIONS
This Limited Warranty does not apply: (a) to any damage caused by the Purchaser; (b) if there
has been any unauthorized repair or replacement of adjustable bed parts; (c) if the adjustable
bed has been mishandled (whether in transit or by other means), subjected to physical or
electrical abuse or misuse, or otherwise operated in any way inconsistent with the operation and
maintenance procedures outlined in the Owner’s Manual, this Limited Warranty, and any other
applicable document published or approved by Reverie; (d) to damage to mattresses, fabric,
cables, electrical cords or items supplied by any Reseller of the adjustable bed, (contact the
Reseller or other relevant party for warranty information on these items.); (e) if there have been
any unnecessary service calls, including costs for in-home service calls solely for the purpose
of educating the consumer about the adjustable bed or for nding an unsatisfactory power
connection.
Repairs to or replacement of the adjustable bed or its components under the terms of this Limited
Warranty will apply to the original warranty period and will not serve to extend such period.
The decision to repair or to replace defective parts under this Limited Warranty shall be made
exclusively by Reverie in its sole and exclusive discretion.
REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE PURCHASER. THERE
SHALL BE NO LIABILITY ON THE PART OF REVERIE AND THEIR RESPECTIVE PARENTS,
SUBSIDIARIES, DIVISIONS OR AFFILIATES FOR ANY SPECIAL, INDIRECT, INCIDENTAL,
OR CONSEQUENTIAL DAMAGES OR FOR ANY OTHER DAMAGE, CLAIM, OR LOSS NOT
EXPRESSLY COVERED BY THE TERMS OF THIS LIMITED WARRANTY.
This Limited Warranty does not include reimbursement for inconvenience, removal, installation,
setup time, loss of use, shipping, or any other costs or expenses.
Other manuals for 3EM
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