Rfi emission Os-214plus User manual

OS-214plus

Desktop Barcode Printer

User’s Manual

Proprietary Statement

This manual contains proprietary information of Argox Information Co., Ltd. It is

intended solely for the information and use of parties operating and maintaining

the equipment described herein. Such proprietary information may not be used,

reproduced, or disclosed to any other parties for any other purpose without the

expressed written permission of Argox Information Co., Ltd.

Product Improvements

Continuous improvement of products is a policy of Argox Information Co., Ltd. All

specifications and signs are subject to change without notice.

FCC Compliance Statement

This equipment has been tested and found to comply with the limits for a Class A

digital device, pursuant to Part 15 of the FCC Rules. These limits are designed

to provide reasonable protection against harmful interference in a residential

installation. This equipment generates, uses, and can radiate radio frequency

energy and, if not installed and used in accordance with the instructions, may

cause harmful interference to radio communications. However, there is no

guarantee that the interference will not occur in a particular installation. If this

equipment does cause harmful interference to radio or television reception,

which can be determined by turning the equipment off and on, the user is

encouraged to try to correct the interference by the following measures:

 Reorient or relocate the receiving antenna.

 Increase the separation between the equipment and the receiver.

 Connect the equipment into a different outlet on a different circuit.

 Consult the dealer or an experience Radio/TV technician for help.

This unit was tested with shielded cables on the peripheral devices. Shielded

cables must be used with the unit to insure compliance. The user is cautioned

that any changes or modifications not expressly approved by Argox Information

Co., Ltd. could void the user’s authority to operate the equipment.

CE Statement of Conformity

This products is herewith confirmed to comply with the requirements set out in

the Council Directive on the Approximation of the laws of the Member States

relating to Electromagnetic Compatibility Directive (89/336/EEC). For the

evaluation regarding EMC, the following standard was applied:

RFI Emission:

EN 55022: 2006 + A1: 2007 Class A

EN 61000-3-2: 2006 Class A

EN 61000-3-3: 1995 + A1: 2001 + A2:2005

Immunity:

EN 55024: 1998+A1: 2001+A2: 2003

Liability Disclaimer

Argox Information Co., Ltd. takes steps to assure that the company’s published

engineering specifications and manuals are correct; however, errors do occur.

Argox Information Co., Ltd. reserves the right to correct any such errors and

disclaims any resulting liability. In no event shall Argox Information Co., Ltd. or

anyone else involved in the creation, production, or delivery of the

accompanying product (including hardware and software) be liable for any

damages whatsoever (including, without limitation, damages for loss of business

profits, business interruption, loss of business information, or other pecuniary

loss) arising out of the use of or the results of use of or inability to use such

product, even if Argox Information Co., Ltd. has been advised of the possibility of

such damages.

III

Table of Contents

Getting Started.......................................................................... 1

Unpacking .............................................................................. 1

Package Contents.................................................................... 2

Connecting the Power Supply ................................................. 3

Getting to Know Your Printer.................................................. 4

Parts and Features................................................................... 4

Controls and Indicators........................................................... 6

Loading Ribbon and Media...................................................... 8

Loading a Ribbon ................................................................... 8

Loading Media...................................................................... 13

Standard Mode.................................................................. 13

Cutting Mode.................................................................... 18

Calibration and Configuration............................................... 20

Performing Calibration and Configuration ............................ 20

Resetting to Factory Default Settings .................................... 21

Computer Connections........................................................... 22

USB Interface Requirements................................................. 22

Serial (RS-232) Interface Requirements ................................ 23

Parallel Interface Requirements ............................................ 24

Serial and Parallel Cabling Requirements.............................. 24

Communicating with the Printer ........................................... 25

Installing the Printer Driver (Seagull Driver) .................... 25

Driver for Plug and Play (USB Only).................................... 29

Driver for Win Vista (USB Only).......................................... 32

Troubleshooting ...................................................................... 36

LED Diagnosis ..................................................................... 36

Miscellaneous....................................................................... 39

Recovery .............................................................................. 40

Caring for Your Printer.......................................................... 41

Cleaning ............................................................................... 41

Media Sensor .................................................................... 41

Thermal Print Head ........................................................... 41

Replacing the Thermal Print Head.....................................44

Important notice during TPH replacement ........................... 46

Technical Reference ................................................................47

General Specifications...........................................................47

Fonts, Bar Codes and Graphics Specification ........................ 49

Printer Programming Language A, PPLA .......................... 49

Printer Programming Language B, PPLB .......................... 51

Interface Specifications ......................................................... 52

USB Interface....................................................................52

Serial................................................................................. 53

Connection with host:........................................................ 53

Parallel (Centronics).......................................................... 56

Auto Polling...................................................................... 56

Appendix I - Installing the Cutter..........................................57

Appendix II - Installing the Extension Card.......................... 60

Getting Started

Congratulations on choosing the Argox OS-214plus desktop

barcode printer. This manual will help you get to know your new

printer. There are two parts to this manual, an operation guide

and related information. The operation guide is illustrated to help

you quickly become familiar with the printer. The related

information includes troubleshooting, maintenance and technical

information for your reference.

Unpacking

After receiving your printer, please check for possible shipping

damage:

1. Inspect the outside of both the box and the printer for

possible damage.

2. Open the top cover of the printer to see if the media

compartments are in order.

Note: If damage has occurred, contact your shipping company

immediately to file a claim.

3. Check whether you have received the following

accessories together with the printer. If there are any

items missing, please contact your local dealer.

Package Contents

 Printer

 Power Supply

 Power Cord

 Quick Installation Guide

 CD ROM

 USB Cable

 0.5” ID Core for Ribbon

 Media Holder

Connecting the Power Supply

Connect the power supply as below.

WARNING! Do not operate the printer and power supply in an

area where they can get wet.

Make sure the power switch is in the "O" position, and be careful

not to touch the 36-pin parallel connector.

1. Insert the barrel connector of the Power Supply into the power

jack on the back of the printer. Note the location of the power

jack for different models in the diagrams below.

2. Insert the separate power cord into the Power Supply.

3. Plug the other end of the cord into an AC electrical outlet.

OS-214plus

Getting to Know Your Printer

Parts and features of the OS-214plus are illustrated below.

Parts and Features

OS-214plus

Top Cover

Power Switch

H Cover

Power

Indicator

Ready Indicator

Feed Button

Ribbon Pick-up Holder

Release Levers

Media Hanger

Power Switch

Ribbon Supply Holder

Thermal Print head

Platen Roller

Controls and Indicators

The printer’s controls and indicators are shown in the diagram

below. The following table explains control and indicator

functions.

Top Cover

Power Indicator

Ready Indicator

Feed Button

Power Switch

Control /

Indicator Function

Power Switch

 On: turns on normal operation

 Off: turns off power

Note: Turn power off before connecting or

disconnecting cables

Power Indicator

 Green light shows the power-on

 Light off shows the power-off

 Blinking light indicates error has occurred

Ready Indicator

 Green shows printer is ready to operate

 Blinking light indicates printer is paused or

data transferring

 Seagull driver status monitor

Feed Button

 Press to advance labels to the first printing

position

 Press to take the printer out of "pause"

 Press and hold while turning on the power

to print out a configuration profile

Loading Ribbon and Media

This section describes how to load ribbon and media into the

OS-214plus printer.

Loading a Ribbon

Note: This section does not apply to direct thermal printing.

1. Lift the top cover to expose the media compartment.

2. Unlatch the print head module by pushing the two white

release levers on the sides toward the rear.

3. Turn over the print head module to expose the ribbon

supply holder.

Media Compartment

Release Lever

Print Head Module

Release Lever

Ribbon Supply Holder

4. Unwrap the ribbon roll pack and separate the ribbon roll

and the bare core.

5. Attach the edge of the ribbon on the bare core and wind it

a little bit onto the core.

6. Insert the ribbon roll into the supply holder. (First snap in

the left side and then the right side.)

Ribbon Supply Holder

Ribbon Roll

Bare Core

7. Put the print head module down and insert the bare core

into the pick-up holder. (First snap in the left side, and

then the right side.)

Ribbon Pick-up Holder

Bare Core

8. Turn the wheel of the print head module to ensure the

ribbon is tightly wound.

9. Press down the print head module firmly until you hear a

snap.

Wheel

Print Head Module

Loading Media

The OS-214plus offers two different loading modes: standard or

cutting.

 Standard mode allows you to collect each label freely.

 Cutting mode automatically cuts the label after it prints.

Standard Mode

1. Lift the top cover to expose the media compartment.

2. Remove the media hanger.

3. Load the media roll onto the hanger from left to right.

Media Compartment Media Hanger

Media Roll

Media Hanger

4. Click the media hanger back into the media

compartment.

5. Align the media roll to the left end.

6. Move the shield from right to left until it leans against the

media.

Media Compartment

Shield

Media Roll

7. Unlatch the print head module.

8. Hold the print head module upright with one hand to

allow the media to pass under it. Lead the media through

the media guides with the other hand.

9. Lead the media over the platen roller.

Print Head Module Media Guides

10. Put the print head module down and press down firmly

until you hear a snap.

11. Close the top cover and turn on the printer or press the

"FEED" button if the printer is already on.

Print Head Module

Feed Button

Cutting Mode

Note: For Cutter mode you must first install the cutter and add

the cutter baby board to J16 on the main board. Please

refer to Appendix I.

Follow Steps 1 to 8 listed in Standard Mode above.

9. Thread the media over the platen roller, then route the

media through the slot of the cutter module.

10. Press down the print head module firmly.

Cutter Module

11. Close the top cover and turn on the printer or press the

"FEED" button if the printer is already on.

Note: The "FEED" button does not make the printer cut. Cutting

occurs only when the software is properly set.

Calibration and Configuration

This section discusses calibration, printing configuration and

resetting the printer to factory defaults.

Performing Calibration and Configuration

1. Turn off the printer power.

2. Press and hold the feed button while turning on the power,

until the printing motor is activated.

3. Calibration is performed while the printer automatically feeds

the label stock for a certain length; the printing motor

suspends for one second and then prints out a configuration

profile.

4. The profile includes firmware version, ROM checksum,

RS-232, thermal transfer/direct thermal settings, hardware

configuration, and font types.

5. At PPLB emulation, the printer enters character dump mode.

To exit from dump mode, press the feed button again. (If you

accidentally print the label without exiting from dump mode in

advance, you need to turn on the printer or press feed button

again to print normally.)

Important! You must always carry out calibration when

changing media. Failure to do so will result in improper

detection by the label sensor.

Resetting to Factory Default Settings

1. Turn on the printer and wait for 5 or more seconds.

2. Press the "Feed" button for 10 seconds, and the "Ready"

indicator and "Power" indicator will go off in order.

3. When the two indicators relight, release the feed button.

4. The printer feeds approximately 3 ~5 blank labels, and

then resets to the factory defaults.

Note: Revise the factory default settings that stored in flash,

even if turn off the power source cannot be eliminated.

Computer Connections

Note: You must insert the power supply’s barrel connector into

the power jack on the back of the printer before

connecting communication cables.

This printer comes with a USB interface, a nine-pin Electronics

Industries Association (EIA) RS-232 serial data interface and a

standard Centronics parallel interface. You must supply the

required interface cable for your application.

Note: This printer complies with FCC Rules and Regulations,

Part 15, for Class A Equipment, for use with fully shielded

six-foot data cables. Use of longer cables or unshielded

cables may increase radiated emissions above Class A

limits.

USB Interface Requirements

The Universal Serial Bus (USB) interface is version 2.0 and 1.1

compliant and provides a full-speed (12Mb/s) interface that is

compatible with your existing PC hardware. The USB’s “plug and

play” design makes installation easy. Multiple printers can share a

single USB port/hub.

Serial (RS-232) Interface Requirements

The required cable must have a nine-pin "D" type male connector

on one end, which is plugged into the mating serial port located

on the back of the printer. The other end of the signal interface

cable connects to a serial port on the host computer.

For technical and pin-out information, please refer to the

Reference Technical Information, Interface Specification.

Power Jack

RS232 Serial Port

Parallel Port

USB Port

Parallel Interface Requirements

The required cable (IEEE 1284-compliant is recommended) must

have a standard 36-pin parallel connector on one end, which is

plugged into the parallel port located on the back of the printer.

The other end of the parallel interface cable connects to the

printer connector at the host computer. For pin-out information,

refer to the Reference Technical Information, Interface

Specification.

Serial and Parallel Cabling Requirements

Data cables must be of fully shielded construction and fitted with

metal or metalized connector shells. Shielded cables and

connectors are required to prevent radiation and reception of

electrical noise.

To minimize electrical noise pickup in the cable:

 Keep data cables short (6 ft or 1.83m recommended).

 Do not tightly bundle the data cables with power cords.

 Do not tie the data cables to power wire conduits.

Notes:

1. Centronics allows a much higher communication speed

than serial.

2. The printer automatically detects parallel or serial port.

No need to set a switch or send a command.

3. Default settings are included in the configuration report.

Communicating with the Printer

The bundled printer driver can be applied to all applications

under Windows 2000/2003/Windows XP/Windows Vista and

Windows 7 and support 32/64 bits version. With this driver

you can run any popular Windows software applications

such as MS-Word and print out to this printer.

Installing the Printer Driver (Seagull Driver)

1. Double click the driver file

to execute in Windows.

2. Click "Next".

3. Write down the Installation

Directory (for example:

C:'Seagull) and click "Next".

4. Click "Finish".

5. Select ”Install printer

drivers” and click “Next”.

6. Select a driver for your

printer and click "Next" .

7. Select the port of the

printer and click "Next.

8. Enter a specify Printer

Name and click “Next”

9. Click “Finish”

10. After the related files

have been copied to

your system,

click “Finish”

11. After the installation is

complete, click “Close”

Notes:

1. If you are updating the driver, make sure you remove the

previous version first.

2. If you install new bar code application software such as

Bartender Ultra Lite, you should activate the seagull driver

for Argox printers.

Driver for Plug and Play (USB Only)

For Windows 2000/2003/XP/ Windows 7

1. Extract the PrinterDriver.exe to the fixed route. (“C:\ Seagull

Driver)

2. Connect the label printer to a computer with a USB cable.

3. Turn on the printer’s power and the system detects the device

automatically.

4. Select “Install from a list or specific location (Advanced)”, click

“Next”.

5. Select “Search for the best driver in these locations” and

choose “Include this location in the search”. Input the location

of the printer driver, click “Next”.

6. Select “Continue Anyway”.

7. Click “Finish”.

8. Argox OS-214plus printer is added in “Printers and Faxes”.

9. Reboot the system.

10. The system assigns the USB port for Argox OS-214plus

printer.

Driver for Win Vista (USB Only)

1. Extract the PrinterDriver.exe to the fixed route. (“C:\ Seagull

Driver)

2. Connect the label printer to a computer with a USB cable.

3. Turn on the printer’s power and the system detects the device

automatically.

4. Select “Locate and install driver software (recommended)”.

5. Pop the window “User access control” and click “ Continue”

6. Select “I don’t have the disk. Show me the other options.”

7. Select “Browse my computer for driver software (advanced) “.

8. Input the location of printer driver. (“C:\Seagull)

9. Select” Install this driver software anyway”

10. The related files start to copy to your system.

11. After the installation is complete, click “Close”.

12. Click” Yes”

Table of contents

RFI Emission OS-214plus User manual

Popular Barcode Reader manuals by other brands