Rich Way B-P-11 User manual

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Contents
Safety Precautions.................................................................................................... 2
Read before operating the product........................................................................ 4
Product components ................................................................................................4
Product description ..................................................................................................7
Product installation................................................................................................. 11
Checklist before product installation ......................................................................11
Product installation.................................................................................................11
How to use the product.......................................................................................... 12
Turning ON and OFF .............................................................................................12
Adjusting the product’s temperature ......................................................................13
Adjusting the product’s operation time...................................................................13
After using the product...........................................................................................13
How to clean and store the product..................................................................... 14
How to clean the product .......................................................................................14
How to store the product........................................................................................14
Trouble shooting guide.......................................................................................... 15
Check before contacting customer service ............................................................16
Product specications ........................................................................................... 17
Product manufacturing information .................................................................... 22
ESD Information.....................................................................................................23
Customer service information .............................................................................. 30
Product warranty..................................................................................................... 31

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Safety Precautions
WARNING :
Use carefully. May cause serious burns. Do not use over sensitive skin areas
or in the presence of poor circulation. The unattended use of the Biomat by
children or incapacitated persons may be dangerous.
The Biomat is a medical device and should only be used by a competent
adult. Elderly people and people with mobility issues need to be supervised.
- Do not alter, change or disassemble the product. Doing so may cause the product to
malfunction and electric shock and re may occur.
- Make sure to use the proper voltage for your country. Improper voltage may cause electric shock,
re or damage to the product.
- Make sure the plug is rmly connected to the outlet before operating.
- If there is a power outage, turn off the power and disconnect the plug.
- If the Biomat
catches re or begins to smoke, turn off and unplug the device. Report the
problem to our Customer Service Center.
- Do not allow children near the Biomat
unsupervised. Loss of life or injury may occur if a
child wraps the power cord around their neck or trips and falls over the power cord.
Read and follow all instructions in this manual. Proper use of the Biomat will prevent harm to the user and
damage to private property.
CAUTION :
Property damage, device malfunction, or injury may occur if the following
instructions are not followed properly. If you do not feel well when using the
Biomat, discontinue use and consult with a physician. Only use the Biomat
for heat therapy. If it is not functioning properly, discontinue use and contact
Customer Service.
- Do not modify or tamper with the Biomat.
- Do not jump, stand, or place heavy objects on the Biomat.
- Do not place the controller on the Biomat
when in use. Keep the controller away from the Biomat.
- Do not place the Biomat
on surfaces that are sensitive to temperature (i.e. leather).
- Do not cover the controller. Doing so may cause overheating of the controller.
- Do not secure the Biomat
with any metal products such as pins.
- Do not drop, throw or mishandle the Biomat
controller.
- Do not use the Biomat
with any ointments, or creams that generate heat. Doing so may cause burns
or injury to your skin.
- Do not use the Biomat
with any oils without the waterproof cover. Doing so may cause damage
to the Biomat.
- Do not operate the Biomat
near objects that generate heat (i.e. ventilation from heaters, stoves)
or magnetic elds (i.e.TV, magnetic objects).
- Do not step on or put heavy / sharp objects on the power cord, as the cord may be damaged.
Do not use if the power cord is damaged. Doing so increases the risk of electric shock or re.
- Low temperature burns can occur if using the Biomat for a prolonged period of time. Use with cau-
tion when the controller is set to 104° ~ 158°F (40° ~ 70°C). Check skin frequently. Stop using the
Biomat if burns or blisters occur.
- Do not lay directly on the Biomat. Always cover the Biomat
with the cotton pad provided with
the product to prevent burns.
- Do not connect the Biomat
to any other electronic device. This may cause injury, electric
shock or re.
- Do not use on sensitive skin or on areas where circulation is poor.
- Keep the Biomat
away from sharp objects. Do not allow anything to puncture the folds of
the Biomat.

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CONTRAINDICATIONS :
Do not use the Biomat on infants and young children.
The Biomat is not indicated for the elderly and should consult with a physi-
cian prior to use.
Do not use the Biomat if you have any of the following conditions:
- Person with organ transplant
- Person with high fever
- Person with cognitive disability
- Person with skin problems i.e. insensitivity to temperature change
- Person with acute disease, acute tumor, external pacemaker, the visually impaired, and any heart
problems
If you have any of the following conditions, only use the Biomat if directed
by a physician.
- Person with immobility
- Person with internal pacemaker/debrillator
- Person with Adrenal Suppression Disorders, Addison’s Disease, Adrenal Insufciency, Systematic
Lupus Erythematosus, and Multiple Sclerosis (MS)
- Person with bypass surgery
- Person with diabetes
- Person with high blood pressure (hypertension)
- Person who is pregnant
- Person who is sick
- Person who recently received radiation/chemotherapy
- Person with surgical or silicone implants
INDICATIONS FOR USE :
For use in adults over 18 years of age. The Biomat is indicated for the tempo-
rary relief of minor muscle and joint pain and stiffness; the temporary relief
of joint pain associated with arthritis; the temporary relief of muscle spasms,
minor sprains and strains, and minor muscular back pain; the relaxation of
muscles; and the temporary increase of local circulation where applied.
FDA has not evaluated the Biomat for use while sleeping.

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Product components
The product components are described here.
※The components may change without notice due to product improvement.
Read before operating the product
Mini Biomat
Biomat Biomat Controller / Power Cable
User Manual
Cotton Pad Carry Case
BIOMAT
RICHWAY
BIOMAT
RICHWAY
Elastic BandCarry Case Strap

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Professional / Single Biomat
Biomat Biomat Controller / Power Cable
Carry Case *
User Manual
Cotton Pad
Controller Stand
BIOMAT
RICHWAY
BIOMAT
RICHWAY
*The Single Biomat
does not come with a Carry Case. It comes with a Biomat Bag.

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Biomat Biomat Controller / Power Cable
User Manual
Cotton Pad
Biomat Bag
Controller Stand
Queen / King Biomat

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Product description
Power and Controller connector
The controller / power cable only ts
one way.
Mat
Power and Controller connector
Connect the controller / power cable
here.
Mat
Heat is generated from this area.
The Queen and King Biomat’s
left and right temperature may be
adjusted individually.
Direction of the mat and the direc-
tion of the controller are shown in
the figure on the right.
Reference
Queen / King Front
Controller Front
Right Left
Left Right

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E.M.F
auto block
Temperature adjustment
button
Press the Temp Up or Temp
Down button to increase or
decrease the temperature.
Timer set button
The operation time can be set
by pressing this button.
(Set time: 2/4/8/12 hours)
Power button
Turn the mat OFF or ON
by pressing this button.
E.M.F. auto block
Indicates when the Biomat is
connected to the power outlet
correctly.
Power indication light
Indicates if the Biomat
is
OFF or ON.
Controller
Temperature indication light
Indicates set temperature.
(Temperature Setting:
104° ~ 158°F / 40° ~ 70°C)
Timer indication light
Indicates the selected
time of use.
Mini

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Temperature adjustment
button
Press the Temp Up or
Temp Down button to
increase or decrease
the temperature.
Temperature indication light
Indicates set temperature.
(Temperature Setting:
95° ~ 158°F / 35° ~ 70°C)
Timer set button
The operation time can
be set by pressing this button.
(Set time: 2/4/8/12 hours)
Power button
Turn the mat OFF or ON
by pressing this button.
Timer indicator light
Indicates the selected
time of use.
EDNI light (Electric Dis-
charge of Negative Ions)
When the Biomat reaches
the set temperature, the
EDNI light will ash.
Indication light
- Infrared ray active (FIR): This light will turn on when
a temperature is selected. When the temperature is
reached, this light will turn off.
- E.M.F. auto block: Indicates when the Biomat is con-
nected to the power outlet correctly.
- Alarm: This light will ash if any problems are detected
during use.
Main power switch
Turn the main power OFF or ON by ipping the switch.
“-“ down = ON
“o” down = OFF
Professional / Single

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Queen / King
Temperature adjustment
button
Press the Temp Up or
Temp Down button to
increase or decrease
the temperature.
Temperature indication light
Indicates set temperature.
(Temperature Setting:
95° ~ 158°F / 35° ~ 70°C)
Timer set button
The operation time can
be set by pressing this button.
(Set time: 2/4/8/12 hours)
Power button
Turn the mat OFF or ON
by pressing this button.
Timer indicator light
Indicates the selected
time of use.
EDNI light (Electric Dis-
charge of Negative Ions)
When the Biomat reaches
the set temperature, the
EDNI light will ash.
Indication light
- Infrared ray active (FIR): This light will turn on when
a temperature is selected. When the temperature is
reached, this light will turn off.
- E.M.F. auto block: Indicates when the Biomat is con-
nected to the power outlet correctly.
- Alarm: This light will ash if any problems are detected
during use.
Main power switch
Turn the main power OFF or ON by ipping the switch.
“-“ down = ON
“o” down = OFF

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Product installation
Checklist before product installation
• Do not use the product in areas with high humidity or signicant dust.
• Handle the Biomat
with care. Any physical impact such as dropping the Biomat can damage internal
components.
• Check the voltage before turning on the Biomat.
▪ Voltage for the product: 120V
▪ Electric shock or damage to the Biomat
can result from improper voltage.
▪ The Biomat
and the controller must be the same voltage.
(i.e. 120V Biomat
+ 120V Controller / 220V Biomat + 220V Controller)
• Do not use the Biomat
if the plug, power cable, or power outlet has any damage. Always check for
cuts and scrapes to the power cable.
• Do not pull on the power cord or controller when unplugging the Biomat.
• Use a dedicated outlet when operating the Biomat. Problems may occur when sharing a power strip
with other devices.
Product installation
To operate the Biomat follow the steps below.
2. Connect the controller / power cable to the connection port of the Biomat. To ensure a secure
connection, there should be no space between the connector and the outlet on the mat.
The connection may be tight at rst.
NOTE: Use care when handling the controller / power cable to prevent accidental breakage. Do
not drop, stand on or place heavy objects on the controller / power cable. Never pull the
power cable to remove the plug from the receptacle, be sure to hold the plug.
<IMPROPER CONNECTION> <PROPER CONNECTION>
3. Plug the controller / power cable into an outlet. Make sure the controller is rated for the same
voltage as the outlet.
1. Lay the Biomat on a at surface with the ridges facing up. Any uneven surface can damage the
Biomat. The Biomat can bend 90° to 138°.

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How to use the product
Turning ON and OFF
The Mini Biomat is designed for the purpose of covering the abdomen. It can also be utilized on areas
where muscle pain is experienced such as the shoulder or leg.
Mini
The Professional / Single Biomat is designed for one-person use. The Queen / King Biomat is designed for
two-person use. The left and right sides of the Queen / King Biomat
can be adjusted independently. The
temperature and usage time can be set independently to save energy.
Professional / Single / Queen / King
Recommended usage:
Use for 40-60 minutes per day at 149°F~158°F/ 65°C~70°C.
We recommend first time users to start at a low temperature and work your way up.
Always drink water before and after intensive hyperthermia treatment.
Check the following to make sure the Biomat is operating properly.
2. If the light does not turn on, check for any plug/power system problems.
3. Press the temperature adjustment button to see if it is working properly. Contact our Customer
Service Center if the controller is not working properly.
1. Turn the Biomat on by pressing the Power button on the controller. The EMF light will turn on.
2. Turn the Biomat on by pressing the Power button on the controller.
3. Press the temperature adjustment button to see if it is working properly. Contact our Customer
Service Center if the controller is not working properly.
1. Press the power switch on the side of the controller to the (-) direction to turn on the power.
E.M.F. Light
Please contact our Customer Service Center if the E.M.F. light does not turn on
when the power is connected.
Light
Flashing
If the 158°F / 70°C LED light is ashing after turning on, check if the controller and
mat are properly connected. To ensure a secure connection, make sure there is no
space between the connecting points.
• The connection may be tight at rst.
• If the power does not turn on, unplug and re-connect the power plug again.
• If the power does not turn on, make sure the controller and outlet voltage are
the same.
If the power still does not turn on after using the methods stated above, please
contact our Customer Service Center.

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Adjusting the product’s temperature
1. When the power is turned on, press the [Temperature Up / Down] button to set the desired temperature.
• Range of temperature:
Mini: 104° ~ 158°F / 40° ~ 70°C
Professional / Single / Queen / King: 95° ~ 158°F / 35° ~ 70°C
• Each time the temperature button is pressed, the temperature setting changes in increments
of 9°F / 5°C.
2. When adjusting the temperature, the indicator light will change color depending on the temperature
selected. Once selected, the Biomat will heat up to the proper temperature. If the button of the controller
is not working properly, please contact our Customer Service Center.
• Blue: 95° ~ 104°F (35° ~ 40°C)
• Green: 113° ~ 122°F (45° ~ 50°C)
• Yellow: 131° ~ 140°F (55° ~ 60°C)
• Orange: 149° ~ 158°F (65° ~ 70°C)
3. Once selected, the Biomat will heat to the proper temperature, and the EDNI light will begin to ash
(Professional / Single / Queen / King sizes only).
Always cover the Biomat with the cotton pad to prevent burns or injury to your skin.
To prolong the life of the Biomat, use the waterproof cover. Place the waterproof cover
over the cotton pad.
Caution
Adjusting the product’s operation time
If the timer is set for 8 or 12 hours at 131°F (55°C) or higher, the Biomat will automatically
decrease the temperature to 113°F (45°C) or below after 4 hours of use. When the set
time is reached, the power will turn off.
Safety
1. After setting the temperature, press the [Timer] button to set the desired operation time.
• Range of operation time: 2 / 4 / 8 / 12 hours
• Factory default setting: 8 hours
• The timer indication light will decrease according to the time lapsed.
2. Selected time will be indicated by a light next to it.
3. When the set time has lapsed, the Biomat will stop and the power is automatically turned off.
After using the product
- After using the Biomat, turn it off by pressing the Power button.
- When the power is turned off, unplug the Biomat from the outlet.

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How to clean and store the product
How to clean the product
When cleaning the Biomat, do not wash with water, submerge in water, or dry clean.
Doing so may cause electric shock or a short circuit.
When cleaning the Biomat, make sure to turn off the power and unplug it.
Caution
To separate the controller from the stand,
pull apart according to the instructions
shown in this picture.
Caution
How to store the product
When not in use, turn off the power and unplug the Biomat.
Before storing the Biomat, be sure to turn it off and wait until it has cooled down.
Store the Biomat lying at (not folded) and in a well-ventilated area.
If you must fold the Biomat, do so the same way as you received it. Folding it in the opposite direction
may cause the internal circuitry to break.
Unplug the controller from the Biomat and place it in a bag.
Do not expose the device to water, rain or extreme humidity. It may cause electric shock or re.
Product Storage/
Transportation
- Storage / Transportation Temperature: -13 ~ 158°F / -25 ~ 70°C
- Humidity: 15 ~ 93%
- Air pressure: 700 ~ 1060 hPa
- Keep out of direct sunlight.
- Store in an area free of dust and humidity.
1. Unplug the Biomat before cleaning it. Use a vacuum to remove any dust on the surface and a soft
dry fabric to clean the controller.
2. We recommend wiping the clear window on the Biomatonce a month with a moist towel to
maintain good condition.
• Do not leave any moisture on the Biomat after cleaning the product.
• If the Biomat has any moisture or perspiration on it, use a dry towel to wipe it off.
3. Do not use any detergents, solvents, or ammable chemicals when cleaning the Biomatand
controller.
4. We recommend washing the cotton pad once a week. The cotton pad can be machine washed.

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Trouble shooting guide
If the alarm light on the controller ashes while using the Biomat, stop using it immediately. Use the trouble
shooting guide to eliminate the problem. If recommended steps did not eliminate the problem and the
alarm light is still ashing, stop using the Biomat and contact Customer Service.
Mini
Indicator Light Cause Resolution method
158°F light is
ashing
Biomat
connection is
not secure
Check if the Biomat
cable is appropriately connected to the
controller.
Defective tempera-
ture sensor
Temperature sensor wire is broken. Contact our Customer
Service Center.
Professional / Single / Queen / King
Indicator Light Cause Resolution method
Alarm light is
ashing
Biomat
connection is
not secure
Check if the Biomat
cable is appropriately connected to the
controller.
Defective tempera-
ture sensor
Temperature sensor wire is broken. Contact our Customer
Service Center.

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Check before contacting customer service
If there is any malfunction during the use of the product, check the following contents before contacting our
Customer Service Center.
Symptom Resolution method
The power switch is
turned on but the power
indicator light is not
turned on.
Check if the power plug is securely connected to the outlet.
Check if the proper voltage is applied.
Connect the power plug correctly, but if it still does not properly work,
contact our Customer Service Center.
The temperature is set
but the Biomat
is not
working.
Check if the Biomat
and the controller are correctly connected.
Turn off the power of the controller and separate the power cable and then
re-connect again.
Connect the power cable correctly, but if it still does not properly work,
contact our Customer Service Center.
During the use of the
Biomat, the power sud-
denly turns off.
Turn the power off and turn it on again.
The alarm light is on
and the Biomat is not
working.
If the alarm light is on, turn off the power immediately and unplug the power
cable from the power outlet and then contact our Customer Service Center.

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Product specications
Class II ME equipment (single fault safe)
Normal Mode Single Fault Mode
Touch Current < 100 microA < 500 microA
Ground Leakage Current < 5 mA < 10 mA
Testing in accordance with IEC 60601-1-2 indicates the following:
The Biomat needs no special precautions regarding EMC and needs to be installed and put into service.
Portable and mobile RF communications equipment have no adverse effects on the Biomat.
Mini
Category Contents
Product name Biomat
Model name Mini Biomat
Country of manufacturing Korea
Product size 500 x 850 mm
Manufacturing number and
manufacturing date, weight or
packing unit
1) Record after manufacturing
2) Weight: 5 KG, packing unit: 1 set
Operating temperature 120V: 104° ~ 158°F / 40° ~ 70°C
Variance: +/- 9°F / 5°C
Capability and how to use 1) Capability: Refer to the manual
2) How to use: Refer to the manual
Precaution on use Refer to the manual
Method of keeping and
storage Refer to the manual
Other
required
matters
Voltage, frequency,
power consumption 120V~, 60Hz, 100 W
Protection type and
level on electric
shock Class II equipment, BF-type loading part
Other required
information Refer to the manual
Type of protection against
electric shock Class II ME equipment
Degree of protection against
electric shock Class BF applied parts - Applied parts: Top of Mat
Degree of protection against
harmful ingress of water
Ordinary equipment (IPX0)
- Equipment not suitable for use in presence of a ammable anesthetic
mixture with air or with oxygen or nitrous oxide.
Mode of operation Continuous operation

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Class II ME equipment (single fault safe)
Normal Mode Single Fault Mode
Touch Current < 100 microA < 500 microA
Ground Leakage Current < 5 mA < 10 mA
Testing in accordance with IEC 60601-1-2 indicates the following:
The Biomat needs no special precautions regarding EMC and needs to be installed and put into service.
Portable and mobile RF communications equipment have no adverse effects on the Biomat.
Professional
Category Contents
Product name Biomat
Model name Professional Biomat
Country of manufacturing Korea
Product size 700 x 1850 mm
Manufacturing number and
manufacturing date, weight or
packing unit
1) Record after manufacturing
2) Weight: 13.1 KG, packing unit: 1 set
Operating temperature 95° ~ 158°F / 35° ~ 70°C
Variance: +/- 9°F / 5°C
Capability and how to use 1) Capability: Refer to the manual
2) How to use: Refer to the manual
Precaution on use Refer to the manual
Method of keeping and
storage Refer to the manual
Other
required
matters
Voltage, frequency,
power consumption 120V~, 60Hz, 180 W
Protection type and
level on electric
shock Class II equipment, BF-type loading part
Other required
information Refer to the manual
Type of protection against
electric shock Class II ME equipment
Degree of protection against
electric shock Class BF applied parts - Applied parts: Top of Mat
Degree of protection against
harmful ingress of water
Ordinary equipment (IPX0)
- Equipment not suitable for use in presence of a ammable anesthetic
mixture with air or with oxygen or nitrous oxide.
Mode of operation Continuous operation

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Class II ME equipment (single fault safe)
Normal Mode Single Fault Mode
Touch Current < 100 microA < 500 microA
Ground Leakage Current < 5 mA < 10 mA
Testing in accordance with IEC 60601-1-2 indicates the following:
The Biomat needs no special precautions regarding EMC and needs to be installed and put into service.
Portable and mobile RF communications equipment have no adverse effects on the Biomat.
Single
Category Contents
Product name Biomat
Model name Single Biomat
Country of manufacturing Korea
Product size 1000 x 2000 mm
Manufacturing number and
manufacturing date, weight or
packing unit
1) Record after manufacturing
2) Weight: 19.2 KG, packing unit: 1 set
Operating temperature 95° ~ 158°F / 35° ~ 70°C
Variance: +/- 9°F / 5°C
Capability and how to use 1) Capability: Refer to the manual
2) How to use: Refer to the manual
Precaution on use Refer to the manual
Method of keeping and
storage Refer to the manual
Other
required
matters
Voltage, frequency,
power consumption 120V~, 60Hz, 180 W
Protection type and
level on electric
shock Class II equipment, BF-type loading part
Other required
information Refer to the manual
Type of protection against
electric shock Class II ME equipment
Degree of protection against
electric shock Class BF applied parts - Applied parts: Top of Mat
Degree of protection against
harmful ingress of water
Ordinary equipment (IPX0)
- Equipment not suitable for use in presence of a ammable anesthetic
mixture with air or with oxygen or nitrous oxide.
Mode of operation Continuous operation