RICHTECH V2 Pro User manual

Copyright© 2020 – RICHTECH SYSTEM LTD
All rights reserved.
Document NO：RICHTECHV2PRO001
Document revision：First edition, June, 2020.
Operation Guidelines
Please make sure that the system is deployed in a well-lit area
Avoid direct sunlight when possible
Please stay still during the scanning process
Do not place unit outside in rain or weather
The system detects skin surface temperature which is typically 1°F lower than internal body
temperature
If you have trouble setting up the device, please refer to the tutorial videos located on our
website: https://www.richtech-ai.com/tutorial-videos
Warranty Information can be found at https://www.richtech-ai.com/product-warranty
Notice
Please follow the recommendations listed below for
optimal performance.

Certifications
CE inspection test, certificate number BKC200507AC, in line with the following standards:
EN 55032:2015
EN IEC 61000-3-2:2019,
EN 61000-3-3:2013+A1:2019
EN 55035:2017
FCC inspection test, certificate number BKC200508AC, in line with the following standards:
FCC PART 15 Subpart B
RoHS test, certificate number BKC200509AC, in line with the following standards:
IEC 62321-4:2013+A1:2017
IEC 62321-5:2013
IEC 62321-6:2015
IEC 62321-7-1:2015
IEC 62321-7-2:2017
IEC 62321-8:2017

Contents
1. Introduction..........................................................................................................................................- 1 -
1.1 Features
........................................................................................................................................- 1 -
1.2 Setup
............................................................................................................................................. - 2 -
1.3 Product overview
........................................................................................................................ - 2 -
1.3.1 Device structure
.................................................................................................................. - 2 -
1.3.2 Screen and icon
.................................................................................................................. - 3 -
2. Software................................................................................................................................................- 3 -
2.1 V2 pro connect to the network................................................................................................... - 3 -
2.2 Setting of V2 pro IP address.......................................................................................................- 5 -
3. Management terminal(web)
.......................................................................................................... - 6 -
3.1 Login interface
.............................................................................................................................- 6 -
3.2 Settings
......................................................................................................................................... - 9 -
3.2.1 Account
..................................................................................................................................- 9 -
3.2.2 System
...................................................................................................................................- 9 -
3.2.3 Maintenance
.......................................................................................................................- 10 -
3.2.4 Screen
................................................................................................................................. - 11 -
3.2.5 Network
............................................................................................................................... - 12 -
3.2.6 Advanced
............................................................................................................................ - 13 -
3.2.7 Storage
................................................................................................................................- 15 -
3.2.8 AI settings
........................................................................................................................... - 15 -
3.2.9 Face library
.........................................................................................................................- 17 -
3.2.10 Integration
.........................................................................................................................- 20 -
3.2.11 Error Message
.................................................................................................................- 21 -
3.2.12 Volume
.............................................................................................................................. - 21 -
3.2.13 V2 pro connected to pc directly by ethernet cable
................................................. - 22 -
4. Desktop Management Terminal
..................................................................................................- 23 -
4.1 Setup
........................................................................................................................................... - 23 -
4.2 Main interface
............................................................................................................................- 25 -
4.2.1 Support
................................................................................................................................- 26 -
4.2.2Setting
...................................................................................................................................- 26 -
4.3 User
............................................................................................................................................. - 27 -

4.3.1 Live
....................................................................................................................................... - 27 -
4.3.2 Add user
..............................................................................................................................- 28 -
4.3.3 User management
............................................................................................................ - 28 -
4.3.4 Records query
................................................................................................................... - 29 -
4.4 Settings
....................................................................................................................................... - 29 -
4.4.1 Net config
............................................................................................................................- 29 -
4.4.2 System Config
................................................................................................................... - 30 -
5. Maintenance
.................................................................................................................................... - 31 -
6. Specification
.....................................................................................................................................- 31 -
7. Warranty
............................................................................................................................................- 33 -

- 1 -
1. Introduction
The Automated AI Temperature Screening System (AATSS) V2 Pro is your company’s
first line of defense against COVID-19 and other infectious diseases. As a fully
automated system, the AATSS V2 Pro provides extremely accurate temperature
readings, immediate temperature alerts through multiple notification channels, and
automatically records data for easy recordkeeping and reporting. It can also integrate
with access control systems to enforce company temperature, identity, and PPE policies.
Both the CDC and FDA recommend having routine temperature screening for
employees upon arriving at work. When deployed as part of a multilayered preventative
response to COVID-19, the AATSS V2 Pro will protect your employees and facilitate the
re-opening of your business.
The AATSS V2 Pro is the ultimate all-in-one solution for contactless temperature
screening.
1.1 Features
 ADA Compliant – full customization of data storage and display
 RTSP live feed for security camera integrations
 Adjustable confidence levels for facial recognition
 Advanced facial recognition software allows for temperature screening and
facial recognition even when user is wearing a face mask
 Multiple access control options – Temperature, Identity, Face mask
 Automated data collection through facial recognition and temperature screening
 Dual fill lights provide illumination to improve face recognition accuracy
 Deep thermal sensor housing provides resistance against sunlight
interference, providing better outdoor performance
 Security system integration capability through Wiegand protocol
 Database level high-security encryption and secured HTTPS data
transmissions for HIPAA Compliance
 Email, SMS and desktop push notifications to a secretary/security desk upon
abnormal temperature screening

- 2 -
1.2 Setup
Software Requirements
Operating System: Windows 10 or above
Internet Explorer: Version 10 or above
Please follow the network setup tutorial on our website:
https://www.richtech-ai.com/tutorial-videos
Once the system is setup on your network, simply open IE 10+ and navigate to the
static IP address you assigned to the system to access its settings.
1.3 Product overview
1.3.1 Device structure
Front view Side view

- 3 -
1.3.2 Screen and icon
2.Software
Note: we recommend using Window 10 when managing the AATSS V2 pro.
2.1 V2 pro connect to the network
If you need to manage the V2 pro through a network, please connect the base to your
router through an ethernet cable, see below example

- 4 -
If there is more than one network interface card (NIC) in your pc, please choose the
same network that connected to V2 pro, and disable the other NIC, see below.
The default mode of V2 pro to connect to Internet is DHCP (Dynamic Host Configuration
Protocol). Device will be obtained the IP address automatically.
How to check the IP address: there will be appeared IP address after device is switched
on 20 seconds on the screen, IP address will be showed 1 min at most. See below
example IP address is 192.168.0.25

- 5 -
2.2 Setting of V2 pro IP address
Please visit the IP address as shown on screen in your Internet Explorer (10 or above),
follow the guide to download plug-in and log into the web terminal.
Default username: Admin
Password: 123456
In Network- LAN, please close the enabling of DHCP. Then click the Save button to
save the settings
V2 pro will reboot again, the IP address will be adjusted to static IP address, e.g.
192.168.0.25. Gateway is 192.168.0.1

- 6 -
3. Management terminal(web)
3.1 Login interface
When you open the management terminal (web) first time, please input the device IP
address, e.g. http://192.168.0.8 There is note to recommend you to install the extension,
please click” install ” to make the installation as follow.

- 7 -

- 8 -
Default username: admin
Password:123456
Camera life feed - real-time monitoring screen

- 9 -
3.2 Settings
3.2.1 Account
You may change the username and password, and add a user that only have
access to browse date, no permission to change settings.
3.2.2 System
a. System Info. You can change the device name here.

- 10 -
b. System time. You can change the time zone and set time preferences.
3.2.3 Maintenance
a. Upgrade
Step 1: Click “Browse” and select the firmware update file(s), then client upgrade
button to upgrade.
Step 2: Click “client upgrade” to update the system
Step 3: Then perform a Factory Reset to restarted the system and finished the
upgrade.
Reboot – Choose how often you wish to refresh the system

- 11 -
b. System log
3.2.4 Screen
Screen Parameter Options: Auto mode, Always bright, Time.

- 12 -
3.2.5 Network

- 13 -
3.2.6 Advanced
a. Email– An alert will be set to the recipient email addresses when an abnormal
temperature is detected.
SMS alerts can also send using this function by using your wireless carrier’s email-
to-SMS function. Please see chart below for how to format the SMS email address.
(Not all carriers are listed)
Carrier
Email Format
AT&T
[e-mail]
T-Mobile
[e-mail]
Verizon
[e-mail]
Sprint
[e-mail]
Xfinity Mobile
[e-mail]
Virgin Mobile
[e-mail]
Metro PCS
[e-mail]
Boost Mobile
[e-mail]
Cricket
[e-mail]
Google Fi (Project Fi)
[e-mail]
Ting
[e-mail]
U.S. Cellular
[e-mail]

- 14 -
b. FTP –Can be used to transfer files from the device to your pc
c. RTSP – Full camera feed streaming, provides easy integration into existing
security camera systems

- 15 -
3.2.7 Storage
You can see the device’s available storage here.
3.2.8 AI settings