Ricoh B230 Troubleshooting guide

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This presentation is the intellectual property of Ricoh University and may not be duplicate or distributed in any format.
Copyright © 2000-2005 Ricoh US Corporation. All Rights Reserved.
B230/B237
B230/B237
Course Reference Material

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B230/B230 TRAINING PROGRAM

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Introduction:
The B230/B237 is a mid-range network multi-functional color copier.
Based on the GW Architecture.
Provides:
Network Scanning (color originals can be scanned)
Local Storage (with the HDD)
Copying
Printing

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Objectives
The objectives of this training program is to:
•Understand installation, detailed descriptions, and routine
maintenance.
−Understand the PM table.
−Understand the important SP codes.
•Understand troubleshooting and repair procedures of this
product as you would in the field.
ORIENTATION
Provide the trainees with information about the training course procedures,
facilities, objectives and rules.
Introduction of instructors
Introduce yourself to the class, and any other instructors who will be taking part.
Tell them who to talk to if they have any problems.
Introduction of trainees
Distribute a list of those attending the course.
Try to generate a friendly and relaxed atmosphere, and encourage the class to
get to know each other.
If it will help, have the trainees introduce themselves (name, company, work
experience).
Explanation of curriculum
Pass out copies of the training schedule
Impress the importance of getting to the class on time
Go over the course objectives (key points listed on the slide).
Explanation of training center rules
Explain the general rules of your training center (smoking, breaks, use of facilities,
etc.)
Explain the tools and equipment available at the facility.
Impress on the trainees that they should not touch the machines until the
instructor says so, and that they are responsible for replacing tools and keeping
the classroom in order.

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This presentation is the intellectual propertyof Ricoh Universityand may notbe duplicate or distributed in any format.
Copyright © 2000-2005 Ricoh USCorporation. All Rights Reserved.
Course Overview
The course is broken up into several modules. This section outlines these
modules.
The course covers the copier and the optional peripherals. Scanner, printer, fax,
and connectivity are not covered in this course.

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Course Overview
Product Outline
Specifications
Installation
Machine Overview
Scanner
Image Processing
Laser Unit
PCU
Process Control
PRODUCT OUTLINE
The model will be introduced to the class.
The optional peripherals will be introduced to the class.
The product concept, sales points, and targets will be presented.
SPECIFICATIONS
The main specifications will be outlined. Significant items will be stressed.
MACHINE OVERVIEW
The components will be discussed.
The paper feed path and copying process will be outlined.
The machine's organization and overall PCB structure will also be covered.
SCANNER
The scanner mechanism will be discussed.
IMAGE PROCESSING
This section explains the image processing done inside this machine.
LASER UNIT
The laser diode circuits and laser optics will be described.
PCU This section explains the components of the PCU.
All the image-creation processes around the drum, including development, are
covered in this section.
PROCESS CONTROL
This section explains the basic points about how the machine controls the copy
process to compensate for changes in operating conditions.
Toner supply control, and toner near-end/end detection are covered in this section.

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Course Overview Continued
Toner Supply
Waste Toner Collection
Transfer and Separation
Paper Feed
Fusing
Paper Exit
Duplex
TONER SUPPLY
The toner supply mechanism will be described.
Toner supply control, and near-end/end detection are covered in the process
control section.
WASTE TONER COLLECTION
Waste toner collection will be discussed. There is no recycling.
TRANSFER & SEPARATION
Image transfer, paper transfer, and paper separation will be described.
PAPER FEED
The paper feed mechanism for the main body will be described. The optional LCT
and tray units will be dealt with in later sections.
FUSING
Fusing will be described.
PAPER EXIT
The paper feed out mechanisms will be described.
DUPLEX
The duplex mechanisms will be described.
The duplex tray is a standard component of this model.

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Course Overview Continued
Options
•ARDF
•Paper Tray Unit
•LCT
•Shift Tray
•One-bin Tray
•Bridge Unit
•500-sheet finisher
•1000-sheet finisher
•Booklet finisher
Maintenance
Troubleshooting
OPTIONS
The options listed above will be described in the indicated order.
The only new one is the booklet finisher, and that contains mechanisms from the
V-C1 booklet finisher.
MAINTENANCE
PM is described briefly.
TROUBLESHOOTING
Basic points concerning service codes, diagnostics, and other troubleshooting
tools will be covered.

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This presentation is the intellectual propertyof Ricoh Universityand may notbe duplicate or distributed in any format.
Copyright © 2000-2005 Ricoh USCorporation. All Rights Reserved.
Product Overview
The course is broken up into several modules. This section outlines these
modules.
The course covers the B230/B237 and the optional peripherals. Scanner, printer,
and network software are not covered in this course.

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Appearance
Booklet
Finisher ADF
Two-tray
Paper Tray Unit
Here is a view of the machine with three optional peripherals installed.
There are other options, as we will see later.

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Models in this line
B230:
•25 cpm
B237:
•30 cpm

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Product Positioning
AT-C1a = B230 AT-C1b = B237
This chart shows which machines the B230/B237- could be used as alternatives
or as replacements.
The faster machine could be seen as a replacement for the slower models of the
Jupiter-C1/C2 series. The B230/B237 uses a four-PCU tandem color copying
system, like the Jupiter, so it is quite fast.

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This presentation is the intellectual property of Ricoh University and may not be duplicate or distributed in any format.
Copyright © 2000-2005 Ricoh US Corporation. All Rights Reserved.
SALES POINTS

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Main Sales Points
High performance (near black-and-white model performance)
•Short Warm Up time: 45 sec.
•Shorter First Copy Output Time:
−Black-and-white 6.7 sec
−Full color: 9.7 sec
Productivity
•High speed color output
−B230: 25 cpm, B237: 30 cpm
•Booklet Finisher
•Large Paper Capacity: Max. 3,100 sheets
•LCT can be refilled during copying
•High Speed Scanning: 50 pages/minute (monochrome or color, LT
LEF, 600dpi)
•Thick paper (up to 216 g/m2) can be fed from the front tray
There are also a lot of connectivity features, which we will not explain in this class.
We will limit ourselves to the engine in this course.

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New Display Panel
Color Mode
Icon Check Modes
Job List Remaining Job Time
The color mode icon changes when you select Auto color Select, Full color, or
Black and White. Ask the class to try it on the machine, if you have one set up
already.
Other modes, such as two-color mode, can also be shown as options on
the display by adjusting machine settings.
The Check Modes button is part of the LCD display.
The Job List button is a new feature.
You can also see an estimate of the remaining time for the job, at the bottom of
the screen. (Does not work for fax communication.)

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Animated Guidance Display
For some functions, such as removing jams and replacing toner, an animated
guidance appears on the screen.

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Improved Operation Panel Layout
Simplifies
the Display
Login/Logout,
for Authentication
Status Lamps
Can be seen from a distance
Larger LCD
Start Key
The login/logout button makes authentication a bit easier.
The ‘simplified display’ button reduces the amount of information on the LCD
panel. The next slide gives an example.
The red and green lamps on the Start key show clearly when the machine will or
will not start.

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Simplified Display
The simplified display appears when you push the
Simplified Display button.
Normal Display Simplified Display

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Easy Jam Removal
Simple paper path
All jams can be removed from the right side of the
machine.
•If the finisher is installed, jams can occur in the finisher.
The photo on the left shows that the path through the machine is simple.

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LED indication on the One-bin Tray
This LED lights
when the one-bin
tray has paper in
it
One-bin
Tray
Standard
Output Tray
This LED lights when an output arrives on the one-bin tray.
•The one-bin tray is an optional device.
If the one-bin tray is set up to receive fax messages, then
the LED tells the customer when a fax message has been
printed.