Ricoh Haokan-P1T Quick start guide

Model:
Haokan-P1T
Machine Code:
J089/J098/J099
Field Service Manual
July, 2017

Important Safety Notices
Warnings, Cautions, Notes
In this manual, the following important symbols and notations are used.
• A Warning indicates a potentially hazardous situation. Failure to obey a Warning could result in
death or serious injury.
• A Caution indicates a potentially hazardous situation. Failure to obey a Caution could result in
minor or moderate injury or damage to the machine or other property.
• Obey these guidelines to avoid problems such as misfeeds, damage to originals, loss of valuable
data and to prevent damage to the machine.
• This information provides tips and advice about how to best service the machine.
General Safety Instructions
For your safety, please read this manual carefully before you use this product. Keep this manual handy
for future reference.
Safety Information
Always obey the following safety precautions when using this product.
Safety During Operation
In this manual, the following important symbols and notations are used.
[A]: ON
[B]: OFF
[C]: Push ON/Push OFF
[D]: Standby
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Switches and Symbols
Where symbols are used on or near switches on machines for Europe and other areas, the meaning of
each symbol conforms with IEC60417.
Safety
Prevention of Physical Injury
1. Before disassembling or assembling parts of the machine and peripherals, make sure that the
machine and peripheral power cords are unplugged.
2. The plug should be near the machine and easily accessible.
3. Note that some components of the machine and the paper tray unit are supplied with electrical
voltage even if the main power switch is turned off.
4. Always unplug the power cord from the power source before you move the product. Before you
move the machine, arrange the power cord so it will not fall under the machine.
5. Disconnect all peripheral units (finisher, LCT, etc.) from the mainframe before you move the
machine.
6. If any adjustment or operation check has to be made with exterior covers off or open while the
main switch is turned on, keep hands away from electrified or mechanically driven components.
7. The machine drives some of its components when it completes the warm-up period. Be careful to
keep hands away from the mechanical and electrical components as the machine starts operation.
8. The inside and the metal parts of the fusing unit become extremely hot while the machine is
operating. Be careful to avoid touching those components with your bare hands.
9. To prevent a fire or explosion, keep the machine away from flammable liquids, gases, and
aerosols.
10. Do not use flammable sprays or solvent in the vicinity of the machine. Also, avoid placing these
items in the vicinity of the machine. Doing so could result in fire or electric shock.
11. To avoid fire or explosion, never use an organic cleaner near any part that generates heat.
12. Never remove any safety device unless it requires replacement. Always replace safety devices
immediately.
13. Never do any procedure that defeats the function of any safety device.
14. Modification or removal of a safety device (fuse, switch, etc.) could lead to a fire and personal
injury. Always test the operation of the machine to ensure that it is operating normally and safely
after removal and replacement of any safety device.
15. For replacements use only the correct fuses or circuit breakers rated for use with the machine. Using
replacement devices not designed for use with the machine could lead to a fire and personal
injuries.
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16. When using a vacuum cleaner around the machine, keep others away from the cleaner, especially
small children.
17. NEVER touch the AC circuits on the PSU board, to prevent electric shock caused by residual
charge. Residual charge of about 100V-400V remains in the AC circuits on the PSU board for
several months, even when the board has been removed from the machine after turning off the
machine power and unplugging the power cord.
Observance of Electrical Safety Standards
1. The machine and its peripherals must be installed and maintained by a customer service
representative who has completed the training course on those models with exceptions on some
machines where the installation can be handled by the user.
Safety and Ecological Notes for Disposal
1. Dispose of replaced parts in accordance with local regulations.
2. When keeping used lithium batteries in order to dispose of them later, do not put more than 100
batteries per sealed box. Storing larger numbers or not sealing them apart may lead to chemical
reactions and heat build-up.
3. The danger of explosion exists if a battery of this type is incorrectly replaced. Replace only with the
same or an equivalent type recommended by the manufacturer. Discard used batteries in
accordance with the manufacturer’s instructions.
Safety Instructions for Ink Cartridges
Accidental Exposure To Ink
1. If ink gets on the skin, wash the affected area immediately with soap and cold running water.
2. If ink gets into the eyes, immediately flush the eyes with cold running water. If there are signs
of irritation or other problems, seek medical attention.
3. If ink is swallowed, drink a strong solution of cold water and table salt to induce vomiting.
Seek medical attention immediately.
4. Ink is difficult to remove from fabric. Work carefully to avoid staining clothing when
performing routine maintenance or replacing cartridges.
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Handling and Storing Ink Cartridges
• Ink is flammable. Never store ink cartridges in a location where they will be exposed to high
temperature or an open flame.
1. Always store ink cartridges out of the reach of children.
2. Always store ink cartridges in a cool, dry location that is not exposed to direct sunlight.
Ink Cartridge Disposal
1. Attach the caps to empty ink containers for temporary storage to avoid accidental spillage.
2. Return empty ink cartridges to a local dealer who can accept such items for collection and
recycling or disposal.
3. If the customer decides to dispose of empty ink cartridges, make sure that they are disposed of
in accordance with local laws and regulations.
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Conventions Used in this Manual
Symbols and Abbreviations
This manual uses several symbols.
Symbol What It Means
Clamp
Clip ring
Connector
E-ring
FFC (Flat Film Connector)
Hook
Pointer (cross-reference to another manual section)
Screw
Spring
Standoff
Timing Belt
This manual uses the following abbreviations.
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Throughout this service manual, "SEF" denotes "Short Edge Feed" and "LEF" denotes "Long Edge Feed".
Warnings, Cautions, Notes
In this manual, the following important symbols and notations are used.
• A Warning indicates a potentially hazardous situation. Failure to obey a Warning could result in
death or serious injury.
• A Caution indicates a potentially hazardous situation. Failure to obey a Caution could result in
minor or moderate injury or damage to the machine or other property.
• Obey these guidelines to avoid problems such as mis-feeds, damage to originals, loss of valuable
data and to prevent damage to the machine
• This information provides tips and advice about how to best service the machine.
Trademarks
• Apple, AppleTalk, Bonjour, ColorSync, Leopard, Macintosh, Mac OS, Power Mac, Safari and
TrueType are trademarks of Apple Inc., registered in the United States and other countries.
• Citrix, Citrix Presentation Server and Citrix XenApp are either registered trademarks or trademarks
of Citrix Systems, Inc. Firefox® is a registered trademark of the Mozilla Foundation.
• Intel and Intel Core are registered trademarks of Intel Corporation or its subsidiaries in the United
States and other countries.
• Microsoft®, Windows®, Windows Server®, and Internet Explorer® are either registered
trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
• Monotype is a registered trademark of Monotype Imaging Inc.
• PowerPC® is a registered trademark of International Business Machines Corporation in the United
States and other countries, or both.
• UNIX is a registered trademark in the United States and other countries, licensed exclusively
through, X/Open Company Limited.
• The proper name of Internet Explorer 6 is Microsoft® Internet Explorer® 6.
The proper names of the Windows operating systems are as follows:
• The product names of Windows 7 are as follows:
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Microsoft® Windows® 7 Home Premium
Microsoft® Windows® 7 Professional
Microsoft® Windows® 7 Ultimate
Microsoft® Windows® 7 Enterprise
• The product names of Windows 8.1 are as follows:
Microsoft® Windows® 8.1
Microsoft® Windows® 8.1 Pro
Microsoft® Windows® 8.1 Enterprise
• The product names of Windows 10 are as follows:
Microsoft® Windows® 10 Home
Microsoft® Windows® 10 Pro
Microsoft® Windows® 10 Enterprise
Microsoft® Windows® 10 Education
• The product names of Windows Server 2008 are as follows:
Microsoft® Windows Server® 2008 Standard
Microsoft® Windows Server® 2008 Enterprise
• The product names of Windows Server 2008 R2 are as follows:
Microsoft® Windows Server® 2008 R2 Standard
Microsoft® Windows Server® 2008 R2 Enterprise
• The product names of Windows Server 2012 are as follows:
Microsoft® Windows Server® 2012 Foundation
Microsoft® Windows Server® 2012 Essentials
Microsoft® Windows Server® 2012 Standard
• The product names of Windows Server 2012 R2 are as follows:
Microsoft® Windows Server® 2012 R2 Foundation
Microsoft® Windows Server® 2012 R2 Essentials
Microsoft® Windows Server® 2012 R2 Standard
• The product names of Windows Server 2016 are as follows:
Microsoft® Windows Server® 2016 Datacenter
Microsoft® Windows Server® 2016 Standard
Microsoft® Windows Server® 2016 Essentials
Microsoft® Windows Server® 2016 MultiPoint Premium
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Other product names used herein are for identification purposes only and might be trademarks of their
respective companies. We disclaim any and all rights to those marks.
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TABLE OF CONTENTS
Important Safety Notices................................................................................................................................... 1
Warnings, Cautions, Notes...........................................................................................................................1
General Safety Instructions............................................................................................................................1
Safety...............................................................................................................................................................2
Prevention of Physical Injury................................................................................................................. 2
Observance of Electrical Safety Standards.........................................................................................3
Safety and Ecological Notes for Disposal...........................................................................................3
Safety Instructions for Ink Cartridges ........................................................................................................... 3
Accidental Exposure To Ink.................................................................................................................. 3
Handling and Storing Ink Cartridges...................................................................................................4
Ink Cartridge Disposal...........................................................................................................................4
Conventions Used in this Manual......................................................................................................................5
Symbols and Abbreviations...........................................................................................................................5
Warnings, Cautions, Notes...........................................................................................................................6
Trademarks..................................................................................................................................................... 6
1. Product Information
Specifications....................................................................................................................................................17
Basic Specifications..................................................................................................................................... 17
Main Machine.....................................................................................................................................17
Optional Dryer for Garment Printer (RICOH Rh 100).....................................................................19
Optional Cassettes..............................................................................................................................20
RICOH Design Software (T-shirt Designer).......................................................................................20
RPCS Raster Printer Driver.................................................................................................................. 20
Print Volume, Service Life....................................................................................................................21
Operation Specifications.............................................................................................................................21
Printing Operation...............................................................................................................................21
Print Speed and Resolution.................................................................................................................22
Control Boards.............................................................................................................................................22
Controller............................................................................................................................................. 22
Supported Utilities........................................................................................................................................23
Overview.......................................................................................................................................................... 25
Machine Codes and Peripherals Configuration........................................................................................25
Main Machine.....................................................................................................................................25
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Options................................................................................................................................................ 25
Diagram............................................................................................................................................... 26
Consumables................................................................................................................................................26
Ink Cartridges...................................................................................................................................... 26
Ink Collector Unit.................................................................................................................................27
Others...................................................................................................................................................28
Names of Components................................................................................................................................28
2. Installation
Preparation....................................................................................................................................................... 31
Environment..................................................................................................................................................31
Choosing a Location....................................................................................................................................31
Minimum Space Requirements................................................................................................................... 33
Power Source............................................................................................................................................... 33
Precautions when Moving the Machine.................................................................................................... 33
Using the Operation Panel.............................................................................................................................. 35
Printer Display Summary............................................................................................................................. 36
Operation Panel: Cartridge replacement indicator......................................................................... 36
Operation Panel: Waste Ink Full Indicator........................................................................................37
Display Menu Summary..............................................................................................................................38
User Menu Mode................................................................................................................................38
Access to menus during an error........................................................................................................45
Installation.........................................................................................................................................................46
Accessory Check..........................................................................................................................................46
Important Information...................................................................................................................................... 49
Checklist before Moving the Printer........................................................................................................... 49
If the Printer Is Not Used Frequently…........................................................................................................49
3. Preventive Maintenance
PM Table...........................................................................................................................................................51
Service Call Procedures.............................................................................................................................. 51
4. Replacement and Adjustment
Before Replacing Parts.....................................................................................................................................53
Covers............................................................................................................................................................... 54
Cover Names...............................................................................................................................................54
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Order of Cover Removal.............................................................................................................................55
Front Right Cover......................................................................................................................................... 55
Right Lower Cover........................................................................................................................................56
Right Cover...................................................................................................................................................56
Re-assembly.........................................................................................................................................58
Port Cover.....................................................................................................................................................60
Left Lower Cover.......................................................................................................................................... 60
Left Cover......................................................................................................................................................60
Canopy Cover............................................................................................................................................. 61
Front Cover, Operation Panel Board.........................................................................................................62
Re-assembly.........................................................................................................................................65
Rear Top Cover............................................................................................................................................67
Rear Transport Cover.................................................................................................................................. 67
Rear Cover, Top Cover............................................................................................................................... 68
Top Cover Only...................................................................................................................................71
Front Lower Cover....................................................................................................................................... 71
Right Guide Rail Cover................................................................................................................................72
Left Guide Rail Cover...................................................................................................................................75
Cassette Stand............................................................................................................................................. 78
Ink Collector Unit..............................................................................................................................................81
Before You Begin......................................................................................................................................... 81
Replace the Ink Collector Unit.................................................................................................................... 82
Maintenance Unit, Right Ink Sump................................................................................................................. 84
Maintenance Unit........................................................................................................................................ 84
Right Ink Sump..............................................................................................................................................86
Encoders........................................................................................................................................................... 88
Vertical Encoder Wheel.............................................................................................................................. 88
Horizontal Encoder Strip.............................................................................................................................92
Reinstallation........................................................................................................................................94
Boards...............................................................................................................................................................99
PSU................................................................................................................................................................99
Printer Engine CTL Board.......................................................................................................................... 100
Before Replacement......................................................................................................................... 100
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CTL Board Replacement...................................................................................................................101
After Replacement............................................................................................................................ 103
Wireless LAN Board................................................................................................................................. 105
Relay Board............................................................................................................................................... 106
Lift Board.................................................................................................................................................... 107
Motors............................................................................................................................................................ 114
Horizontal Motor.......................................................................................................................................114
Vertical Motor............................................................................................................................................115
Lift Motor Unit............................................................................................................................................ 117
Applying Grease When Installing the Lift Motor........................................................................... 120
Fan.................................................................................................................................................................. 122
Sensors, Switches.......................................................................................................................................... 123
Vertical Encoder Sensor............................................................................................................................123
Ink Level Sensor......................................................................................................................................... 123
Air Purge Detection Switch....................................................................................................................... 126
Top Cover Switch...................................................................................................................................... 127
Front Right Cover Switch...........................................................................................................................128
Temperature/Humidity Sensor.................................................................................................................129
Interlock Switch..........................................................................................................................................129
Cassette Size Sensor.................................................................................................................................130
Height Sensor ........................................................................................................................................... 132
Cassette Carriage HP Sensor (Front).......................................................................................................133
Cassette Carriage HP Sensor (Rear)....................................................................................................... 133
Lift Tray HP Sensor ....................................................................................................................................134
Carriage Unit................................................................................................................................................. 136
Removing the Carriage Unit..................................................................................................................... 136
Ink Supply Unit...........................................................................................................................................136
Installing the Ink Supply Unit............................................................................................................139
Ink Tube Guide.......................................................................................................................................... 141
Carriage.....................................................................................................................................................142
Installing the Carriage Unit.............................................................................................................. 144
Lock the Carriage............................................................................................................................. 147
After Replacing the Carriage Unit............................................................................................................148
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Print Head Cleaning and Adjustment...........................................................................................................150
Preparing for Test Printing.........................................................................................................................150
Nozzle Check............................................................................................................................................151
Color Demo Print....................................................................................................................................... 152
Print Head Cleaning..................................................................................................................................153
Print Head Flushing....................................................................................................................................154
Head Position.............................................................................................................................................155
Registration................................................................................................................................................ 157
Cleaning......................................................................................................................................................... 159
Height Sensor Cleaning............................................................................................................................159
Horizontal Encoder Sensor Cleaning .....................................................................................................160
Preparation........................................................................................................................................161
Cleaning............................................................................................................................................162
Clean Internals...........................................................................................................................................163
When cleaning of the interior fails.................................................................................................. 166
Adjusting the Height of the Cassette manually............................................................................................168
Refurbishing....................................................................................................................................................170
Clean the Machine....................................................................................................................................170
5. System Maintenance Reference
Service Mode and Engine Maintenance Mode......................................................................................... 171
Service Mode............................................................................................................................................ 171
Entering/Exiting Service Mode.......................................................................................................171
Engine Maintenance (SP) Mode..............................................................................................................175
Entering/Exiting SP Mode............................................................................................................... 175
Using SP Mode Menus.................................................................................................................... 175
Bit Switch Settings......................................................................................................................................177
SP Mode Service Tables............................................................................................................................... 180
SP Table Key..............................................................................................................................................180
SP1-XXX (Feed)......................................................................................................................................... 181
SP2-XXX......................................................................................................................................................184
SP3-XXX (Process)..................................................................................................................................... 184
SP4-XXX......................................................................................................................................................187
SP5-XXX (Mode)....................................................................................................................................... 187
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SP6-XXX......................................................................................................................................................191
SP7-XXX (Data Log).................................................................................................................................. 191
SP8-XXX......................................................................................................................................................199
SP9-XXX (Others)...................................................................................................................................... 199
Status Reports.................................................................................................................................................201
1. Page Counter........................................................................................................................................ 202
2. Config. List (System Summary).............................................................................................................203
3. Service Summary.................................................................................................................................. 204
4. Engine Summary Chart.........................................................................................................................204
Firmware Updates......................................................................................................................................... 209
Operating Environment and Other Requirements.................................................................................. 209
Update Cautions....................................................................................................................................... 210
Preparation................................................................................................................................................ 211
Firmware Update (Bidirectional-Enabled).............................................................................................. 212
Firmware Update (Bidirectional-Disabled)............................................................................................. 214
How to check the current firmware version.................................................................................... 214
How to Update the Firmware When Bidirectional Communication is Disabled......................... 215
6. Troubleshooting
Image Problems............................................................................................................................................. 219
Basic Check Points and Specifications.................................................................................................... 219
Problems and Solutions.............................................................................................................................221
Error Codes.................................................................................................................................................... 229
Operation Panel Display.......................................................................................................................... 229
Operation Panel Messages......................................................................................................................231
Service Call Conditions.............................................................................................................................235
SC code display patterns and how to clear them..........................................................................235
Service Call Code Tables......................................................................................................................... 236
Jam Codes................................................................................................................................................. 266
Jam Codes.........................................................................................................................................266
Jammed garment location................................................................................................................267
Status Monitor Messages......................................................................................................................... 268
7. Detailed Description
Electrical Components...................................................................................................................................273
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Parts Layout................................................................................................................................................273
Electrical Component Summary...............................................................................................................275
Print Heads..................................................................................................................................................... 281
Print Head Configurations........................................................................................................................ 281
Print Head Detailed Configuration...........................................................................................................281
Cassette/Cassette Carriage Movement......................................................................................................283
Basic Operation........................................................................................................................................ 283
Initialization when Turning on Power (Preparation for Mounting Cassette).........................................284
Detecting Height (Unevenness due to Wrinkles and Bulges) of Printing Media.................................. 285
Printing........................................................................................................................................................286
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1. Product Information
Specifications
Basic Specifications
Main Machine
Items Specifications
Configuration Desktop
Printing Method On-Demand piezo inlet GEL JET Ink Printing Technology with pigment-
base ink (4 colors)
Resolution (dpi, bit/pixel) Max. 1200x1200dpi equivalent
Print Speed (when printing
the whole A4 area in black)
• Speed priority mode
1 minute 20 seconds or less (after pressing the Start button)
• Quality priority mode
2 minutes 30 seconds or less (after pressing the Start button)
Nozzles • Black: 192 nozzles
• Cyan, magenta, and yellow: 192 nozzles per color
Warm-up Time Less than 35 sec.
Printable area A4 standard tray 291 × 204 mm (11.5 × 8.0 inches)
A5 tray (option) 204 × 142 mm (8.0 × 5.6 inches)
Multi tray*3 (option) 291 × 204 mm (11.5 × 8.0 inches)
Fabric thickness • A4 standard tray and A5 tray (option)
7 mm (0.27 inches)
• Multi tray (option)*3
35 mm (1.37 inches)
Number of loadable
cassettes
1 cassette
17

Power source • EU/Asia/China
220-240 V: 50/60 Hz 0.6 A (with all options installed)
• NA
100-120 V: 60 Hz 1 A (with all options installed)
Power consumption*1 With consumables Ready (EU/Asia/China) 9.0W
Ready (NA) 9.2W
During printing (EU/Asia/
China)
17.7W
During printing (NA) 18.1W
Maximum (EU/Asia/China) 47W
Maximum (NA) 47W
With all options
installed
Maximum (EU/Asia/China) 47W
Maximum (NA) 47W
Energy Saver mode Reduced power consumption in Energy Saver
mode*2
1.8W (EU/
Asia/China)
1.7W (NA)
Time to switch into Energy Saver mode 5 min.
Time to switch out from Energy Saver mode*2 2.9 sec.
External dimensions
(W × D × H)
• Standby:
399 × 698.2 × 292.5 mm (15.7 × 26.9 × 11.5 inches)
• During printing:
399 × 760.3 × 292.5 mm (15.7 × 29.9 × 11.5 inches)
Weight 22 kg (45.5 lb.) or less
Interface • USB 2.0 high speed
• Ethernet (10Base-T, 100Base-TX)
• Wireless LAN (IEEE 802.11 b/g/n)
1. Product Information
18