
Error message about reading USB drive appears....................................................................................233
Jobs do not print.......................................................................................................................................233
Confidential and other held jobs do not print............................................................................................234
Job takes longer than expected to print....................................................................................................234
Job prints from the wrong tray or on the wrong paper..............................................................................235
Incorrect characters print..........................................................................................................................235
Tray linking does not work........................................................................................................................235
Large jobs do not collate ..........................................................................................................................235
Unexpected page breaks occur................................................................................................................235
Solving copy problems....................................................................................................................236
Copier does not respond ..........................................................................................................................236
Scanner unit does not close .....................................................................................................................236
Poor copy quality......................................................................................................................................236
Partial document or photo copies.............................................................................................................237
Solving scanner problems...............................................................................................................238
Checking an unresponsive scanner .........................................................................................................238
Scan was not successful ..........................................................................................................................238
Scanning takes too long or freezes the computer ....................................................................................238
Poor scanned image quality .....................................................................................................................238
Partial document or photo scans..............................................................................................................239
Cannot scan from a computer ..................................................................................................................239
Solving fax problems.......................................................................................................................239
Caller ID is not shown...............................................................................................................................239
Cannot send or receive a fax....................................................................................................................239
Can send but not receive faxes................................................................................................................241
Can receive but not send faxes................................................................................................................241
Received fax has poor print quality ..........................................................................................................241
Blocking junk faxes...................................................................................................................................242
Solving option problems..................................................................................................................242
Option does not operate correctly or quits after it is installed...................................................................242
Drawers ....................................................................................................................................................243
Finisher.....................................................................................................................................................243
Flash memory card...................................................................................................................................243
Hard disk with adapter..............................................................................................................................243
Internal print server...................................................................................................................................244
Memory card.............................................................................................................................................244
USB/parallel interface card.......................................................................................................................244
Solving paper feed problems...........................................................................................................244
Paper frequently jams...............................................................................................................................244
Paper jam message remains after jam is cleared ....................................................................................244
Print jobs are not routed to the booklet-maker bin....................................................................................244
Page that jammed does not reprint after you clear the jam......................................................................245
Solving print quality problems..........................................................................................................246
Isolating print quality problems.................................................................................................................246
Blank pages..............................................................................................................................................246
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