RIGADO Cascade-500 Series User manual

Cascade-500 Series
Gateway User Manual

Rigado Cascade-500 Series User Manual v1.4
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Contents
Introduction.......................................................................................................................................................2
1Planning......................................................................................................................................................3
1.1 Coverage............................................................................................................................................................. 3
1.2 Connections........................................................................................................................................................ 3
1.3 Placement........................................................................................................................................................... 3
2Gateway Hardware.....................................................................................................................................4
2.1 Specifications ..................................................................................................................................................... 4
2.2 Electrical Specifications...................................................................................................................................... 5
2.3 Interfaces............................................................................................................................................................ 6
3Mechanical Information.............................................................................................................................9
3.1 Cascade 500 Dimensions.................................................................................................................................... 9
3.2 Cascade 500-W dimensions ............................................................................................................................... 9
4Installation................................................................................................................................................10
4.1 Equipment........................................................................................................................................................ 10
4.2 Mounting Tools ................................................................................................................................................10
4.3 Mounting Instructions......................................................................................................................................11
4.4 Hole Drilling Template......................................................................................................................................13
5Gateway Setup..........................................................................................................................................14
5.1 Initial Boot........................................................................................................................................................14
5.2 Edge Direct Connection.................................................................................................................................... 15
5.3 Troubleshooting ...............................................................................................................................................15
6Regulatory Information............................................................................................................................16
6.1 Authorized Countries and Territories .............................................................................................................. 16
6.2 FCC Statement..................................................................................................................................................16
6.3 IC Statement.....................................................................................................................................................16
6.4 CE Statement.................................................................................................................................................... 17
6.5 RF Exposure Statement.................................................................................................................................... 17
6.6 Non-modification Warning Statement.............................................................................................................17

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Introduction
Cascade-500 series Gateways are part of Rigado’s Cascade Edge-as-a-Service solution that offer powerful
and cost-effective edge network infrastructure for large-scale, low-power wireless deployments. Cascade
gateways provide commercial and enterprise IoT project and product teams with flexible edge
computing power, a robust containerized application environment, and a variety of wireless device
connectivity options.
Models included in this document
Cascade 500
Edge Gateway with Bluetooth, WiFi, and Ethernet connectivity
Cascade 500-W
Edge Gateway with Bluetooth, WiFi, Ethernet and LTE Cat1/3G/2G cellular connectivity
Revision History
Version
Description
Date
V1.0
Initial Release
2018-8-21
V1.1
Add regulatory statements; sections 6.4 and 6.5
2019-9-11
V1.2
Added interface drawing and descriptions for Cascade 500-W
2019-9-13
V1.3
Clarify cellular info in section 2.1
2019-9-18
V1.4
Updated regulatory information in sections 2 and 6
2020-6-17
V1.5
Updated regulatory statement; section 6.4
2020-9-22

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1Planning
Planning is key to the success of any hardware installation. There are many things to consider when
installing a wireless system into a space. Key elements for consideration are listed in the sections below.
1.1 Coverage
In a typical commercial space expected coverage area of about 4,000 sq. ft. per Gateway. However,
the area of coverage for each Gateway is dependent on the layout and construction of the facility
where it is installed. A Gateway in an open floor plan will have a larger coverage area than a closed
floor plan with many walls. Building construction materials also affect coverage –drywall and glass
permit more coverage than brick and concrete. Note that brick or concrete walls should be planned
around, as signals have poor penetration through these types of walls. If coverage is required on
both sides of a brick or concrete wall, plan for a Gateway on each side.
If a higher level of coverage planning precision is required, Rigado suggests using a Wi-Fi site
planning tool to simulate coverage. There are multiple planning tools available online, both free
and professional. For use in this application it should allow for changing the Access Points transmit
power and characteristics for the Rigado Gateway.
1.2 Connections
The types of connections required should be taken into consideration when planning a new install.
In order to function, the Gateway needs both a power and internet connection. For power, the
options are Power over Ethernet (PoE) or AC wall power (adapters available upon request). For
internet connection, the two options are Wi-Fi, Ethernet, or LTE (500-W only).
Rigado suggests using PoE-enabled Ethernet for Gateway connection. PoE connections allow for
both data and power to be provided to the Gateway, requiring only one cable for installation.
Special consideration needs to be given when choosing to use Wi-Fi, as the Gateway is an always-
connected device without a physical user interface.
1.3 Placement
Correct placement of Gateways is important for getting the desired coverage. Generally, mounting
Gateways up high and out of reach is recommended, as this improves line of sight while making the
units more difficult to tamper with. Special consideration should be given to any metal near the
mounting area, such as in support beams or HVAC ducts, as it is not recommended to mount the
Gateway directly to any large metal surface.
Gateways do not need to be visible for operation. It is common to mount Gateways above drop
ceilings, to either the wall or a drop from the ceiling. When mounting above drop ceilings or in
open office style spaces, it is recommended to mount the Gateway below the level of any ceiling
HVAC ducts to avoid dead spots.

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2Gateway Hardware
2.1 Specifications
Processor
i.MX6ULL (Y2)
800MHz, 32bit ARM® Cortex™-A7
Memory
Memory (Volatile)
512 MB DDR3L SDRAM @ 400MHz, x16
Memory (Bulk Storage)
8GB eMMC
Wi-Fi (802.11a/b/g/n/ac)
Frequency
2.412GHz - 2.472GHz; 5.180GHz –5.700 GHz (region dependent)
Modulations
DSSS, FHSS | OFDM
Transmit Power
19dBm for 2.4GHz band, 18dBm for 5GHz band, depending on modulation
Receiver Sensitivity
-98 to -72dBm for 2.4GHz band, -92 to -68dBm for 5GHz band, depending on
modulation
Antenna
Integrated Dual-band Antenna
Bluetooth
BMD-345 Module
Bluetooth Version
5 (Bluetooth Low Energy)
LE Connections
Up to 6 connections supported
Frequency
2.402 to 2.480 GHz
Modulations
GFSK at 1Mbps, 2Mbps data rates
Transmit Power
12dBm
Receiver Sensitivity
-108 to -98dBm, depending on modulation
Cellular LTE Cat1 with 3G/2G fallback (Cascade 500-W only)
LTE Frequencies
700, 800, 850, 900, 1700/2100 (AWS), 1800, 1900, 2100, 2600 MHz (bands 1, 2, 3, 4, 5, 7,
8, 12, 18, 19,20, 28) (region dependent)
UMTS/HSPA+ Frequencies
800, 850, 900, 1700/2100 (AWS), 1800, 1900 and 2100 MHz (bands I, II, IV, V, VIII, IX, XIX)
(region dependent)
GSM/GPRS/EDGE Frequencies
GSM 850, 900, 1800, 1900 MHz
Modulations
GMSK/QPSK/16QAM
Power Class
(per listed 3GPP release)
EGSM850/900: Class 4, GSM1800/1900: Class 1, according to release 99
GSM 850/900/1800/1900 8-PSK: Class E2, according to release 99
UMTS 800/850/900/AWS/1800/1900/2100: Class 3, according to release 99
LTE 700/800/850/900/AWS/1800/1900/2100/2600: Class 3 according to release 8
Antenna
Dual external dipole antennas, 5.0dBi
GPRS/EGPRS Multislot Class
12
Ethernet
10/100 Base-T RJ-45 connector with PoE Support
USB
USB 2.0, A-type Host connector
Dimensions
Cascade 500 Enclosure
Length
Width
Height
127 mm
127 mm
30 mm
Cascade 500-W Cell antennas
Length
Width
Height
196mm
38mm
13mm

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Hardware
Power supply
4.5 to 5.5VDC, 2A max via
Barrel Jack (5.5mm x 2.1mm)
36-57V (IEEE 802.3af) via
Ethernet connector (RJ-45)
Temperature Range
0 to +60°C
Certifications
Cascade 500
FCC / ISED / CE-RED / RCM / UL / MIC
Cascade 500-W
FCC / ISED / CE-RED / RCM / GCF / PTCRB / AT&T
2.2 Electrical Specifications
2.2.1 Operating Conditions
Symbol
Parameter
Min.
Typ.
Max.
Unit
VAUX
Operating supply voltage at barrel jack
4.5
5.0
5.5
V
VPOE
Operating supply voltage at Ethernet connector (PoE)
36
48
57
V
TA
Operating ambient temperature
0
25
60
°C
2.2.2 USB Connector Power
Symbol
Parameter
Min.
Typ.
Max.
Unit
VUSB
Operating output voltage at USB connector
for loads up to 500mA1
4.5
5.0
5.5
V
2.2.3 Power Consumption
Symbol
Parameter
Min.
Typ.
Max.
Unit
P5V
Power consumption2 referenced at 5V input (5V_IN)
1
10
W
2.2.4 Absolute Maximum Ratings3
Symbol
Parameter
Min.
Max.
Unit
VAUX_MAX
Voltage at barrel jack4
-5
12
V
VPOE_MAX
Voltage at Ethernet connector (for PoE)
-0.3
60
V
TS
Storage temperature
-20
70
°C
1. USB is an output only –the unit will not run from power supplied to the USB port
2. Power consumption is very dependent upon the unit configuration (SKU) and the application. MAX power for
units without a USB load is about 3W (600mA@5V in).
3. Do NOT operate the unit under these conditions.
4. The unit will NOT operate over this voltage range. Prolonged exposure to these conditions is also NOT
recommended.

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2.3 Interfaces
Interface features are described throughout this section, including power and data connectivity,
and button and LED location and behavior.
Figure 1 –Cascade Gateway –Back View
2.3.1 Ethernet with Power over Ethernet support
The Gateway is equipped with a single 10/100 Base-T Ethernet connector. For configurations
supporting PoE (802.3af), the Gateway will operate when powered by either a PoE switch (end-
span) or injector (mid-span).
2.3.2 Reset Button
The reset button provides both soft and hard reset capabilities, depending on the length of the
press. The timing is described in the following table:
Reset Action
Time
Behavior
Quick Press
< 2 seconds
Soft Reboot
Short Press
2-4 seconds
Network Reset
Long Press
10-15 seconds
Hard Reset
Very Long Press
> 30 seconds
Factory Reset
2.3.3 USB
A USB 2.0 Type-A connector on the Gateway board provides access to a High Speed (up to
480Mbps) USB host.
2.3.4 Barrel Jack
The Gateway provides a 5.5mm x 2.1mm barrel jack for 5V DC input. Any AC/DC wall adapter used
to power the gateway needs to be rated up to 2A. Please note that actual current consumption is
dependent upon programmed snaps deployed on the Gateway.
2
4
3
1

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Figure 2 –Cascade Gateway –Top and Bottom View
2.3.5 Front Button
A front facing button is located on the face of the Gateway. This button is not enabled on the
default Gateway configuration.
2.3.6 Multi-color LED
A multi-color (red/green/blue) LED located near the user button provides a means of visual
indication for the user. For additional information regarding LED behavior, please refer to
docs.rigado.com.
2.3.7 Cable Cover
The back of the unit has a snap-in cover for improved cable management. This allows for hidden
cable routing when the unit is installed on a wall or ceiling. The cable cover is removable.
5
6
7

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Figure 3 –Cascade 500-W Gateway –Back View
2.3.8 SIM Card Slot
Cascade 500-W units also have a small slot on the back of the enclosure near the USB connector
and reset button. This is a push-push type slot that fits a micro SIM (3FF).
2.3.9 Antenna Connector
Two SMA type connectors are visible on one side of the unit where the provided cellular antennas
attach. Only the antennas provided with the Cascade 500-W unit are certified for use on cellular
networks.
8
9

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3Mechanical Information
3.1 Cascade 500 Dimensions
3.2 Cascade 500-W dimensions

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4Installation
4.1 Equipment
Each Cascade Gateway comes with following equipment in the box:
•1 x Cascade Gateway
•2 x Cellular Antennas (500-W only)
•1 x Power supply with international adapters (optional)
•1 x Wall/Ceiling Mount Kit:
o1 x Cascade mounting bracket
o1 x Cascade ceiling backer plate
o4 x M3 x 50 mm Length, Pan Head, Phillips #1, Machine Screw
o4 x Screw, Pan Head Phillips Sheet Metal #6/18x1.25"
o4 x Drywall Anchor, #6-#8 Screw, 1-1/4" Length
Cascade Gateway
Mounting Bracket
Ceiling Backer Plate
Ceiling Mount Screws
M3 x 50 mm Phillips (x4)
Wall Mount Screws
#6 x 1-1/4” Phillips (x4)
Drywall Anchors (x4)
4.2 Mounting Tools
To use the Wall/Ceiling Mount kit provided, the following tools are required (not included):
•Phillips screwdriver
•Drill and drill bit - 3/16” for wall, or 1/8” (3-4 mm) for ceiling mounting
•Drywall saw or keyhole saw for 1" cable pass-through hole

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4.3 Mounting Instructions
Rigado recommends mounting the Gateway with the tab pointing to the side (mounting bracket installed
as shown below). This correctly orients the antennas and maximizes Gateway coverage.
1. Use the mounting bracket as a template to
mark the hole locations on the wall or ceiling.
If mounting to the wall, use a 3/16” (5 mm) drill
bit. If mounting to a ceiling tile, use a 1/8” (3-4
mm) drill bit.
If a hole is needed for any cables, also mark
this in the appropriate cable opening space in
the mounting bracket.
2. Attach the mounting bracket to the surface using the appropriate method:
Wall Mounting
Ceiling Mounting
Push the provided drywall anchors into the
drilled holes, then place the mounting
bracket snugly against the wall. Using a
screwdriver, screw the wall mount screws
into the drywall anchors.
Place one ceiling mount screw through one of the
mounting bracket screw holes, and push through
the corresponding drilled ceiling hole. Use this
screw to guide placement of the ceiling backer
plate to the opposite side, then use the
screwdriver to screw in this and the remaining
ceiling mount screws.

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3. Once the mounting bracket is installed, line up the four hooks of the mounting bracket with the
corresponding holes on the back of the Gateway and press the two together. To lock in place,
slide the Gateway over towards the cabling hole until it clicks into place.

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4.4 Hole Drilling Template
This template is at scale and can be printed for use.

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5Gateway Setup
Before the Gateway is permanently installed, look at the bottom (mount side) and record the unit Serial
Number (1) or scan the 2D barcode (2), as shown below.
5.1 Initial Boot
At first power on, the Gateway’s LED indicator will display the boot status. The status of the
Gateway can be determined using the following table:
LED color
LED activity
Status
Yellow/Amber
Solid
Appliance is booting
Yellow/Amber
Slow-blink
(1 blink every 2 seconds)
Appliance is in provisioning sequence
Yellow/Amber
Fast-blink
(2 blinks per second)
Provisioning is complete, appliance is
authenticating
Green
Solid
Appliance is provisioned and
authenticated with Rigado Edge Direct
1
2

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5.2 Edge Direct Connection
Once the Gateway is successfully booted, it should show up on your Edge Direct homepage. To find
the Gateway, navigate to ‘Gateways’and look for the matching serial number. Select that unit and
a live status page will appear, showing current status and utilization. This is your primary user
interface for configuring the Gateway’s applications and updates. For further details on Gateway
configuration reference our Edge Direct documentation at docs.rigado.com.
5.3 Troubleshooting
Should you experience issues with any of the above steps, or with the Cascade-500 / Cascade-500-
W Gateway in general, please visit our technical documentation portal at docs.rigado.com. If you
have an issue that is not resolved in our documentation, or if you have a more application-specific
question, please reach out to us at [email protected].

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6Regulatory Information
6.1 Authorized Countries and Territories
The Cascade-500 and Cascade-500-W are authorized for use in the following countries:
Afghanistan, Anguilla, Australia, Austria, Bangladesh, Belgium, Bulgaria, Canada, Comoros,
Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Greece,
Guadeloupe, Hong Kong, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta,
Martinique, Myanmar, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Saint
Barthelemy, Saint Martin, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turks and Caicos,
United Kingdom, USA.
The Cascade-500 is also certified for use in Japan.
6.2 FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
•Reorient or relocate the receiving antenna
•Increase the separation between the equipment and the receiver
•Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected
•Consult the dealer or an experienced radio/TV technician for help
6.3 IC Statement
This device complies with Industry Canada license exempt RSS standard(s). Operation is subject to
the following two conditions: (1) this device may not cause interference, and (2) this device must
accept any interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio
exempts de licence. L'exploitation est autorisée aux deux conditions suivantes: (1) l'appareil ne
doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

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Under Industry Canada regulations, these radio transmitters may only operate using provided
antennas approved for the transmitter by Industry Canada. To reduce potential radio interference
to other users, the antenna type and its gain should be so chosen that the equivalent isotropically
radiated power (e.i.r.p.) is not more than that necessary for successful communication.
Conformément à la réglementation d'Industrie Canada, le présent émetteur radio peut fonctionner
avec des antenne fournies approuvé pour l'émetteur par Industrie Canada. Dans le but de réduire
les risques de brouillage radioélectrique à l'intention des autres utilisateurs, il faut choisir le type
d'antenne et son gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse
pas l'intensité nécessaire à l'établissement d'une communication satisfaisante.
6.4 CE Statement
Rigado, Inc. declares that The Cascade-500 and Cascade-500-W comply with the essential
requirements and other relevant provisions of Radio Equipment Directive 2014/53/EU. A copy of the
Declaration of Conformity is available on request.
Rigado, Inc.
101 SW Main St., Suite 2000
Portland, OR 97204 USA
6.5 RF Exposure Statement
This equipment complies with the radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with a minimum distance of 35cm
between the radiator and any part of the human body.
6.6 Non-modification Warning Statement
Changes or modifications to this equipment that are not expressly approved by Rigado could void
the user's authority to operate the equipment.