RIGADO Cascade 500 Series User manual

Cascade-500 Series
Gateway User Manual

Rigado Cascade-500 Series User Manual v1.10
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Contents
Introduction ....................................................................................................................................................... 2
1 Planning ...................................................................................................................................................... 3
1.1 Coverage ............................................................................................................................................................ 3
1.2 Connections ....................................................................................................................................................... 3
1.3 Placement .......................................................................................................................................................... 3
2 Gateway Hardware ..................................................................................................................................... 4
2.1 Specifications ..................................................................................................................................................... 4
2.2 Electrical Specifications ..................................................................................................................................... 6
2.3 Interfaces ........................................................................................................................................................... 7
3 Mechanical Information ........................................................................................................................... 10
3.1 Cascade-500 and Cascade-500-A Dimensions ................................................................................................. 10
3.2 Cascade-500-W and Cascade-500-X dimensions ............................................................................................ 10
4 Installation ................................................................................................................................................ 11
4.1 Equipment ....................................................................................................................................................... 11
4.2 Mounting Tools ............................................................................................................................................... 11
4.3 Mounting Instructions ..................................................................................................................................... 12
4.4 Hole Drilling Template ..................................................................................................................................... 14
5 Gateway Setup .......................................................................................................................................... 15
5.1 Initial Boot ....................................................................................................................................................... 15
5.2 Edge Direct Connection ................................................................................................................................... 16
5.3 Troubleshooting .............................................................................................................................................. 16
6 Regulatory Information ............................................................................................................................ 17
6.1 Authorized Countries and Territories .............................................................................................................. 17
6.2 FCC Statement ................................................................................................................................................. 19
6.3 IC Statement .................................................................................................................................................... 19
6.4 CE Statement ................................................................................................................................................... 20
6.5 RF Exposure Statement ................................................................................................................................... 20
6.6 Non-modification Warning Statement ............................................................................................................ 20
6.7 Taiwan (NCC) Statement ................................................................................................................................. 20
6.8 Brazil (Anatel) Statement ................................................................................................................................ 20
6.9 Product Insert – Compliance Information ....................................................................................................... 21

Rigado Cascade-500 Series User Manual v1.10
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Introduction
Cascade-500 series Gateways are part of Rigado’s Cascade Edge-as-a-Service solution that offer powerful
and cost-effective edge network infrastructure for large-scale, low-power wireless deployments. Cascade
gateways provide commercial and enterprise IoT project and product teams with flexible edge
computing power, a robust containerized application environment, and a variety of wireless device
connectivity options.
Models included in this document
Cascade-500 Edge Gateway with ®, Wi-Fi, and Ethernet connectivity
Cascade-500-A Edge Gateway with Bluetooth®, Wi-Fi, and Ethernet connectivity
(Alternate SKU for Cascade-500 with improved availability)
Cascade-500-W Edge Gateway with Bluetooth®, Wi-Fi, Ethernet, and LTE Cat1/3G/2G cellular connectivity.
Not Recommended for New Designs (NRND).
Cascade-500-X Edge Gateway with Bluetooth®, Wi-Fi, Ethernet, and LTE Cat1/3G/2G cellular connectivity (Alternate
SKU for Cascade-500 with improved availability)
Revision History
Version
Description
Bluetooth
Date
V1.0 Initial Release 2018-08-21
V1.1 Add regulatory statements; sections 6.4 and 6.5 2019-09-11
V1.2 Added interface drawing and descriptions for Cascade-500-W 2019-09-13
V1.3 Clarify cellular info in section 2.1 2019-09-18
V1.4 Updated regulatory information in sections 2 and 6 2020-06-17
V1.5 Updated regulatory statement; section 6.4 2020-09-22
V1.6 Updated operating temperature and mounting guide 2021-03-24
V1.7 Updated electrical specifications (section 2.2.2) and country list (section 6.1) 2021-05-25
V1.8 Update country list in regulatory section (section 6.1), added insert (section 6.9),
updated power consumption in section 2.2.3. Minor formatting throughout.
2021-08-25
V1.9 DRAFT - Add regions and regulatory details to compliance sections (sections 2.1 and 6).
Add details for Cascade-500-A and Cascade-500-X
2022-06-09
V1.10 Updated Rigado address, FCC statement, and IC statement. Added note about
operation through extended temperature range, and additional certified countries in
2.1 and 6.1, and 6.9. Changed Bluetooth® references to the latest branding guidelines.
Added notes about Cascade-500-W Not Recommended for New Designs.
2023-02-14

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1 Planning
Planning is key to the success of any hardware installation. There are many things to consider when
installing a wireless system into a space. Key elements for consideration are listed in the sections below.
1.1 Coverage
In a typical commercial space expected coverage area is about 4,000 sq. ft. per Gateway. However,
the area of coverage for each Gateway is dependent on the layout and construction of the facility
where it is installed. A Gateway in an open floor plan will have a larger coverage area than a closed
floor plan with many walls. Building construction materials also affect coverage – drywall and glass
permit more coverage than brick and concrete. Note that brick or concrete walls should be planned
around, as signals have poor penetration through these types of walls. If coverage is required on
both sides of a brick or concrete wall, plan for a Gateway on each side.
If a higher level of coverage planning precision is required, Rigado suggests using a Wi-Fi site
planning tool to simulate coverage. There are multiple planning tools available online, both free
and professional. For use in this application, it should allow for changing the Access Points transmit
power and characteristics for the Rigado Gateway.
1.2 Connections
Connectivity is an important consideration when planning a new installation. To function properly,
the Gateway needs both power and internet connection. For power, the options are Power over
Ethernet (PoE) or AC wall power (adapters available upon request). For internet connection, the
options include Wi-Fi, Ethernet, or LTE (Cascade-500-W and Cascade-500-X only).
Rigado suggests using PoE-enabled Ethernet for the Gateway connection. PoE provides both power
and data to the Gateway with only one cable for installation. When using Wi-Fi or LTE connectivity
network credentials need to be pre-loaded onto gateways before installation on site.
1.3 Placement
Correct placement of Gateways is important in achieving the desired coverage. Generally,
mounting Gateways up high and out of reach is recommended, as this improves line of sight while
decreasing the likelihood of physical tampering. Avoid mounting gateways near large metal
obstructions or objects – such as in support beams or HVAC ducts – as it is not recommended to
mount the Gateway directly to any large metal surface.
Gateways do not need to be visible for operation. When mounting above drop ceilings or in open
office style spaces, it is recommended to mount the Gateway below the level of any ceiling HVAC
ducts to avoid dead spots.

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2 Gateway Hardware
2.1 Specifications
Processor
i.MX6ULL (Y2) 800MHz, 32bit ARM® Cortex™-A7
Memory
Memory (Volatile) 512 MB DDR3L SDRAM @ 400MHz, x16
Memory (Bulk Storage) 8GB eMMC
Wi-Fi (802.11a/b/g/n/ac)
Frequency 2.412GHz - 2.472GHz; 5.180GHz – 5.700 GHz (region dependent)
Modulations DSSS, FHSS | OFDM
Transmit Power 19dBm for 2.4GHz band, 18dBm for 5GHz band, depending on modulation
Receiver Sensitivity -98 to -72dBm for 2.4GHz band, -92 to -68dBm for 5GHz band, based on modulation
Antenna Integrated Dual-band Antenna
Bluetooth® Connectivity BMD-345 Module
Bluetooth® Version 5.1 (Bluetooth® Low Energy)
LE Connections Up to 6 connections supported
Frequency 2.402 to 2.480 GHz
Modulations GFSK at 1Mbps, 2Mbps data rates
Transmit Power 12dBm
Receiver Sensitivity -108 to -98dBm, depending on modulation
Cellular LTE Cat1 with 3G/2G fallback (Cascade-500-W only) – Not Recommended for New Designs
LTE (E-UTRA FDD) Frequencies 700, 800, 850, 900, 1700/2100 (AWS), 1800, 1900, 2100, 2600 MHz (bands 1, 2, 3, 4, 5, 7,
8, 12, 18, 19,20, 28) (region dependent)
UMTS FDD Frequencies 800, 850, 900, 1700/2100 (AWS), 1800, 1900, 2100 MHz (bands I, II, IV, V, VIII, IX, XIX)
(region dependent)
GSM/GPRS/EDGE Frequencies GSM 850, 900, 1800, 1900 MHz
Modulations GMSK/QPSK/16QAM
Power Class
(per listed 3GPP release)
EGSM850/900: Class 4, GSM1800/1900: Class 1, according to release 99
GSM 850/900/1800/1900 8-PSK: Class E2, according to release 99
UMTS 800/850/900/AWS/1800/1900/2100: Class 3, according to release 99
LTE 700/800/850/900/AWS/1800/1900/2100/2600: Class 3 according to release 8
Antenna Dual external dipole antennas, 5.0dBi
GPRS/EGPRS Multislot Class 12
Cellular LTE Cat1 with 3G/2G fallback (Cascade-500-X only)
LTE (E-UTRA FDD) Frequencies 700, 800, 850, 900, 1700/2100(AWS), 1800, 1900, 2100, 2600 MHz (bands 1, 2, 3, 4, 5, 7,
8, 12, 13, 18, 19, 20, 26, 28, 66) (region dependent)
LTE (E-UTRA TDD) Frequencies 2300, 2500, 2600 (bands 38, 40, 41)
UMTS FDD Frequencies 850, 900, 1700/2100 (AWS), 1900, 2100 MHz (bands I, II, IV, V, VI, VIII) (region
dependent)
GSM/GPRS/EDGE Frequencies GSM 850, 900, 1800, 1900 MHz
Modulations GMSK/QPSK/16QAM
Power Class
(per listed 3GPP release)
EGSM850/900: Class 4, GSM1800/1900: Class 1, according to release 99
GSM 850/900/1800/1900 8-PSK: Class E2, according to release 99
UMTS 800/850/900/AWS/1800/1900/2100: Class 3, according to release 99
LTE 700/800/850/900/AWS/1800/1900/2100/2600: Class 3 according to release 8
Antenna Dual external dipole antennas, 5.0dBi
GPRS/EGPRS Multislot Class 12

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Ethernet
10/100 Base-T RJ-45 connector with PoE Support
USB
USB 2.0, Type-A Host connector
Dimensions
Cascade-500 / Cascade-500-A
Enclosure
Length
Width
Height
127 mm
127 mm
30 mm
Cascade-500-W / Cascade-500-X
with cellular antennas
Length
Width
Height
196 mm
38 mm
13 mm
Weight
Cascade-500 / Cascade-500-A Unit 156 g
Packaging 97 g
Cascade-500-W / Cascade-500-X
Unit 180 g
Antennas (2) 79 g (39.5 g each)
Packaging 218 g
Accessories
Power Supply
(Wall Adapter) 80 g
Mounting Kit 56 g
Hardware
Power supply 4.5 to 5.5VDC, 2A max via
Barrel Jack (5.5mm x 2.1mm)
36-57V (IEEE 802.3af) via
Ethernet connector (RJ-45)
Temperature Range 0 to +60°C
Certifications
Cascade-500
FCC / ISED / CE-RED / RCM / MIC (Japan)/ WPC / SUTEL / MOC & SII / IMDA / NTC /
TRA / UKCA / NCC (Nigeria) / CRA / ICASA / NCC (Taiwan) / ANATEL / CMIIT / SIRIM /
ICT (Qatar) / NBTC / MIC (Vietnam) / KCC
Cascade-500-A FCC / ISED / CE-RED / UKCA / RCM
Cascade-500-W FCC / ISED / CE-RED / UKCA / RCM / GCF / PTCRB / AT&T
Cascade-500-X FCC / ISED / CE-RED/ UKCA / RCM/ In Progress: PTCRB/ GCF / AT&T

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2.2 Electrical Specifications
2.2.1 Operating Conditions
Symbol Parameter Min. Typ. Max. Unit
VAUX Operating supply voltage at barrel jack 4.5 5.0 5.5 V
VPOE Operating supply voltage at Ethernet connector (PoE) 36 48 57 V
TA Operating ambient temperature5 0 25 60 °C
TA-EXT Extended operating temperature range -20 25 70 °C
2.2.2 USB Connector Power
Symbol Parameter Min. Typ. Max. Unit
VUSB Operating output voltage at USB
connector for loads up to 500mA1
Cascade-500(-W)
Cascade-500-A/X
4.0
4.5
4.3
4.8
5.5
5.5
V
V
2.2.3 Power Consumption
Symbol Parameter Min. Typ. Max. Unit
PPOE Power consumption2 referenced at PoE input 1.8 2.5 5.6 W
2.2.4 Absolute Maximum Ratings3
Symbol Parameter Min. Max. Unit
VAUX_MAX Voltage at barrel jack4 -5 12 V
VPOE_MAX Voltage at Ethernet connector (for PoE) -0.3 60 V
TS Storage temperature -20 70 °C
1. USB is an output only – do not attempt to power the unit via the USB connector
2. Power consumption is dependent upon unit configuration (SKU) and application. Numbers provided in this table
describe a Cascade-500-W unit connected to a cellular network, powered over Ethernet, without USB load.
3. Do NOT operate the unit under these conditions.
4. The unit will NOT operate over this voltage range. Prolonged exposure to these conditions is NOT recommended.
5. Operating over the extended temperature range may result in reduced performance.

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2.3 Interfaces
Interface features are described throughout this section, including power and data connectivity,
and button and LED location and behavior.
Figure 1 – Cascade Gateway – Back View
2.3.1 Ethernet with Power over Ethernet support
The Gateway is equipped with a single 10/100 Base-T Ethernet connector. For configurations
supporting PoE (802.3af), the Gateway will operate when powered by either a PoE switch (end-
span) or injector (mid-span).
2.3.2 Reset Button
The reset button provides both soft and hard reset capabilities, depending on the length of the
press. The timing is described in the following table:
Reset Action Time Behavior
Quick Press < 2 seconds Soft Reboot
Short Press 2-4 seconds Network Reset
Long Press 10-15 seconds Hard Reset
Very Long Press > 30 seconds Factory Reset
2.3.3 USB
A USB 2.0 Type-A connector on the Gateway board provides access to a High Speed (up to
480Mbps) USB host.
2.3.4 Barrel Jack
The Gateway provides a 5.5mm x 2.1mm barrel jack for 5V DC input. Any AC/DC wall adapter used
to power the gateway must be rated up to 2A. Please note that actual current consumption is
dependent upon the software deployed on the Gateway.
2
4
3
1

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Figure 2 – Cascade Gateway – Top and Bottom View
2.3.5 Front Button
A front facing button is located on the face of the Gateway. This button is not enabled on the
default Gateway configuration.
2.3.6 Multi-color LED
A multi-color (red/green/blue) LED located near the user button provides a means of visual
indication for the user. For additional information regarding LED behavior, please refer to
docs.rigado.com.
2.3.7 Cable Cover
The back of the unit has a snap-in cover for improved cable management. This allows for hidden
cable routing when the unit is installed on a wall or ceiling. The cable cover is removable.
5
6
7

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Figure 3 – Cascade-500-W/X Gateway – Back View
2.3.8 SIM Card Slot
Cascade-500-W and Cascade-500-X units also include a small slot on the back of the enclosure
near the USB connector and reset button. This is a push-push type slot for a micro SIM (3FF).
2.3.9 Antenna Connector
Two SMA type connectors are visible on one side of the unit where the provided cellular antennas
attach. Only antennas provided with the Cascade-500-W and Cascade-500-X unit are certified for
use on cellular networks.
8
9

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3 Mechanical Information
3.1 Cascade-500 and Cascade-500-A Dimensions
3.2 Cascade-500-W and Cascade-500-X dimensions

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4 Installation
4.1 Equipment
Each Cascade Gateway comes with following equipment in the box:
 1 x Cascade Gateway
 2 x Cellular Antennas (Cascade-500-W and Cascade-500-X only)
 1 x Power supply with international adapters (optional)
 1 x Wall/Ceiling Mount Kit:
o 1 x Cascade mounting bracket
o 1 x Cascade ceiling backer plate
o 4 x M3 x 50 mm Length, Pan Head, Phillips #1, Machine Screw
o 4 x Screw, Pan Head Phillips Sheet Metal #6/18x1.25"
o 4 x Drywall Anchor, #6 Screw, 1-1/4" Length
Cascade
Gateway
Mounting Bracket
Ceiling Backer Plate
Ceiling Mount Screws
M3 x 50 mm Phillips (x4)
Wall Mount Screws
#6 x 1-1/4” Phillips (x4)
Drywall Anchors (x4)
4.2 Mounting Tools
To use the Wall/Ceiling Mount kit provided, the following tools are required (not included):
 Phillips screwdriver
 Drill and drill bit - 3/16” for wall, or 1/8” (3-4 mm) for ceiling mounting
 Drywall saw or keyhole saw for 1" cable pass-through hole

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4.3 Mounting Instructions
Rigado recommends mounting the Gateway on a wall or ceiling, at least 6ft (2m) off the ground. If
mounting on a wall, position the unit so that the connectors (USB, Ethernet, etc.) are facing down. This
will ensure the mounting bracket attachment mechanism is secure against incidental removal.
1. Use the mounting bracket as a template to mark the hole
locations on the wall or ceiling.
a. If mounting to the wall, use a 3/16” (5 mm) drill bit.
b. If mounting to a ceiling tile, use a 1/8” (3-4 mm)
drill bit.
If a hole is needed for cable routing, also mark this in the
appropriate cable opening space in the mounting bracket.
2. Attach the mounting bracket to the surface using the appropriate method:
Wall Mounting Ceiling Mounting
Push the provided drywall anchors into the
drilled holes, then place the mounting
bracket snugly against the wall. Using a
screwdriver, screw the wall mount screws
into the drywall anchors.
Place one ceiling mount screw through a
mounting bracket screw hole, and push
through the corresponding drilled ceiling
hole. Use this screw to guide placement of
the ceiling backer plate to the opposite side,
then use the screwdriver to screw in this and
the remaining ceiling mount screws.

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3. Once the mounting bracket is installed, line up the four hooks of the mounting bracket with the
corresponding holes on the back of the Gateway and press the two together. To lock in place,
slide the Gateway over towards the cabling hole until it clicks into place.

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4.4 Hole Drilling Template
This template is at scale and can be printed for use.

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5 Gateway Setup
Before the Gateway is permanently installed, look at the bottom (mount side) and record the unit Serial
Number (1) or scan the 2D barcode (2), as shown below.
5.1 Initial Boot
At first power on, the Gateway’s LED indicator will display the boot status. The status of the
Gateway can be determined using the following table:
LED color
LED activity
Status
Yellow
/
Amber
Solid
Appliance is booting
Yellow
/
Amber
Slow
-
blink
(1 blink every 2 seconds)
Appliance is in provisioning sequence
Yellow
/
Amber
Fast
-
blink
(2 blinks per second)
Provisioning is complete, appliance is
authenticating
Green
Solid
Appliance is provisioned and authenticated
with Rigado Edge Direct
1
2

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5.2 Edge Direct Connection
Once the Gateway is successfully booted, it should show up on the Edge Direct homepage. To find
the Gateway, navigate to ‘Gateways’ and look for the matching serial number. Select that unit and
a live status page will appear, showing current status and utilization. Edge Direct is the primary
user interface for configuring the Gateway’s applications and updates. For further details on
Gateway configuration reference our Edge Direct documentation at docs.rigado.com.
5.3 Troubleshooting
Should you experience issues with any of the above steps, or with the Cascade-500 Gateways in
general, please visit our technical documentation portal at docs.rigado.com. If you have an issue
that is not resolved in our documentation, or if you have a more application-specific question,
please reach out to us at supp[email protected].

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6 Regulatory Information
6.1 Authorized Countries and Territories
Each of the specific Cascade-500 series models are authorized for use in the following countries:
Region Cascade-500 Cascade-500-A Cascade-500-W Cascade-500-X
United States
Canada
CE Certif
i
c
a
tion (EU Region)
Anguilla
Austria
Belgium
Bosnia & Herzegovina
Bulgaria
Comoros
Croatia
Cyprus
Czech
ia
Denmark
Estonia
Finland
France
Georgia
Germany
Greece
Guadeloupe
Hungary
Iceland
Ireland
Italy
Kosovo
Latvia
Lithuania
Luxembourg
Macedonia
Malta
Martinique
Montenegro
Netherlands
Norway
Poland
Portugal
Romania
Saint
B
ar
thelemy
Saint Martin

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Slovakia
Slovenia
Spain
Sweden
Switzerland
Turks and Caicos
Australia
Brazil
China
Costa Rica
Hong Kong
India
Israel
Japan
Malaysia
Myanmar
New Zealand
Nigeria
Philippines
Qatar
Singapore
South Africa
South Korea
Taiwan
Thailand
Turkey
United Arab Emirates
United
Kingdom
Vietnam

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6.2 FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause
undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
 Reorient or relocate the receiving antenna
 Increase the separation between the equipment and the receiver
 Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected
 Consult the dealer or an experienced radio/TV technician for help
Changes or modifications not expressly approved by the party responsible for compliance could
void the user's authority to operate the equipment.
6.3 IC Statement
This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science
and Economic Development Canada’s license-exempt RSS(s). Operation is subject to the following
two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause undesired
operation of the device.
L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR
d’Innovation, Sciences et Développement économique Canada applicables aux appareils radio
exempts de licence. L’exploitation est autorisée aux deux conditions suivantes :
(1) L' appareil ne doit pas produire de brouillage;
(2) L' appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est
susceptible d' en compromettre le fonctionnement.